800 N. Bell Trace Circle, Bloomington, IN 47408
3.9
(18 reviews)
"My mom is in Bell Trace Senior Living. The staff is very nice. Any time we want something done like we want to change her care a little bit or add another service, they're very willing to do that. They've added things like medicine, reminders, and things like that which come in very handy. Sometimes when I'm on the phone with her, I hear them come to the door and make sure she's taking her medicine. She just always has good things to say about the people that come in and help her, whether it's to help her in the shower or her medicine or help her do some stuff around the apartment. She has the freedom to go down to the little mailbox area or go to some of the little areas they have set out for people to kind of gather and mingle. It's just nice that she has a lot of things to do. They have a place to get her hair done or her nails. They have a nice gym actually for her to go to and do her physical therapy and exercises. We get updates and this is important right now, in the time of COVID. We get emailed updates on the Covid situation there and that's comforting to know that we're kept in the loop. So far, so good. Since she's been there, there have not been any outbreaks or anything like that, so it's good that they are being so careful. They also had people come in for those who wanted to get their booster shot so it can be done right there and that was helpful. We are trying to work with them to get her long-term care started and it's just been kind of a struggle. We're not sure exactly where the ball is being dropped because they said they've got everything in long-term care. We go back to long-term care and say we have proof they've sent the papers and it's just been one of those things where it's not been as easy getting long-term care started as we were told it probably would be. I'm sure that every case is different, so they probably thought it would be easier than maybe it has been. That's the only reason I'm kind of hesitant about giving the highest rating because it's just been a very difficult process. Sometimes it's hard to know exactly where the real problem is when you're dealing with two different entities."
$3,465








