"My father stayed at Cedar Creek for several months, before his passing on Oct 31st, 2024. He had severe COPD, and was on oxygen. A few days before his passing that day, my mother had fell extremely ill with a stroke. I was struggling very hard to deal with both parents, with mom in the Indy hospital and dad slowing losing his cognitive abilities. During that time, the director at Bedford was such a comfort for me. She talked with my dad when he was convinced that everyone was out to get him because of his mental confusion. He knew she was the boss lady, and being a former policeman, he understood authority.
I just wanted to commend her for all of the love, and the leadership she displayed every day taking care of my dad. I saw her often while I visited. I saw her manage her staff, and kept them professional, at all times. Her leadership helped to run Cedar Creek in a way that residents, at least my mom, loved living there. I knew she was safe and well taken care of daily. My wife and I talked often about how the director was an absolute BOSS, in the best meaning of that word. She treated us, the family of a resident so well, so comforting, and I just feel so blessed that she was on our side every day with our struggles, which were very hard, especially with both parents ill at the same time.
After Dad passed, and mom was able to get out of the hospital on blood thinners, she wanted to live at Cedar Creek. Mom lived there from Nov 2024 till her passing recent passing. My mom was the total opposite of my dad when it comes to outgoing friendliness towards everyone around her. Mainly because dad had been a policeman and was wary of people. My mom loved everyone, and she loved living there. She loved talking to and getting to know “the girls”. She loved the activities, like bingo and crafts, and outings with the other residents. The staff made her “Ambassador” and hung that title in her door. She was so proud to be able to do that. The activities director was just outstanding working with mom. I’m sure she loved having mom too, because mom lit up the room and the director told me it wasn’t the same without mom. Also, the director of nursing was also just outstanding working with mom. On mom’s last day, she came in really late after work when hospice called needing help setting up special medicine. My wife and I loved the Director of nursing and she was also a take charge type person. The day mom came back to Cedar Creek before her passing, she was in extreme pain and director of nursing came down to room, took total control, and was ordering ALL HANDS ON DECK on her walkie talkie to when mom was getting transferred off the gurney to he bed.
The girls that came in during the hours from 12am till 7am the last night mom was alive, who turned mom every hour were also so comforting to me and my wife. They were so respectful of our presence and did not bother us, and even used a flashlight. I know that was likely from great training too.
The maintenance man was also very kind to my mom. We had several interactions with him for repairs, like the AC unit. He is a treasure.
The receptionist at the front desk is the final person I’d like to mention. She had a special way of greeting me when I came in. Hard to explain, but she knew me and she is just such a genuine person. She would tell me how mom was doing every day, as I was checking in. I loved her doing that. She also kept me calm the day I was trying to get my dad’s obituary written while mom was moving in, and how I was about to blow a gasket because WBIW had re-written the whole thing that I gave to the funeral home. She kept me calm, which is hard thing to do when I am stressed out getting ready to explode.
Anyhow, I don’t know anything about the corporate entity that owns Cedar Creek of Bedford. But I do know one thing, that people “in the arena” make the magic happen. If I was in charge, I’d make sure all these people were acknowledged, and get a raise, and I would NEVER let them get away, because they are irreplaceable. All of them. Especially the director because she runs the place.
I feel so blessed to have had Cedar Creek be available in my town, and have it so clean and well managed with caring people.
The hospice nurse told me and my wife something that is so true. She said “I love coming to Cedar Creek in Bedford. Around Louisville, you have run down looking assistive living facilities with great people, and you have great looking facilities with terrible people running it. She said she always tried to steer people to the facility with the great people, because it made the most difference. But at Bedford you get it both ways, you get it all !
Thank you!"