I give Heritage-Hot Springs a top rating, not because they are the cleanest or most fully staffed nursing home (I challenge you to find one), but because of its staff who truly made my brother, a long-time resident, feel that he was home, that he had control over his own health decisions, that his opinions mattered, and that he had friends. My brother could be stubborn, demanding and quite difficult at times, and I forever will be grateful to those staff who were understanding of his frustrations and compassionate in their interactions with him - the most valuable things you can hope to find in any long-term care setting. A special thank you to hidden gems, Glenda L. and Megan D., for always taking time to speak with him, ensuring his sense of belonging and importance - those connections and assurances that we all as humans need.
Heritage Of Hot Springs Health And Rehabilitation,
Offers Nursing Homes
3 Reviews
Reviews of Heritage Of Hot Springs Health And Rehabilitation,
Nursing Home Reviews for Heritage Of Hot Springs Health And Rehabilitation,
February 22, 2020
I am a friend or relative of a current/past resident
July 29, 2017
I am a friend or relative of a current/past resident
My brother who just turned 48 had a stroke in 2016 at the age of 46. He now has vascular dementia...sad I know. He was thriving in a facility in Nebraska until his so called wife wouldn't turn his check over to them and had him transferred to a nursing home where they kept him sedated 20 out of 24 hours a day. My parents got custody of him and could do nothing with him so the owners of Heritage assured them that they could help...so far it has been 9 days and nothing. Each time I call I live out of state he is asleep the same as at home...they lost his clothes or should I say they gave them to another man with the same last name...and then he escaped and they do not take the blame. They put the blame on his visitors saying they left him in the courtyard which is a HUGE LIE!!!!! His nurse was seen going across the parking lot to take a smoke break. Then I was told today when I called that they could not give me any information on him because I was not on the paperwork. Be assured I know I am. Yes I had attitude this is my baby brother we're talking about. So no I don't think they are going to help him I think they are in it for the money and that is all.
March 07, 2015
I am a friend or relative of resident
I was in the home last week visiting my sister. The staff were very busy with residents and activities were ongoing in the dining area. The new administrator was making rounds and seemed to be everywhere (which is a switch from my past visits when I could not find them or they were always gone). He was very nice, and concerned when he introduced himself to me. The home could use a little TLC. The nursing staff give good care. Thank you.
Services and Amenities of Heritage Of Hot Springs Health And Rehabilitation,
Medicare
- Health:
- Overall:
- Quality:
- Staff:
- Medicare Provider Number: 045098
- Ownership Type: For Profit Limited Liability Company
- Date Certified: 10/01/2020
General
- Resident Capacity: 152
About Heritage Of Hot Springs Health And Rehabilitation,
Heritage of Hot Springs is nestled in the small city of Hot Springs, Arkansas. Located in the Ouachita Mountains, residents are surrounded by fresh air and gorgeous views. They are just a short distance from the Hot Springs National Park, which houses naturally heated springs.
Heritage of Hot Springs is a rehabilitation community offering licensed therapists prepared to help rebuild residents' strength, function, and mobility. Personalized care is available to meet residents' individualized needs, whether they need ongoing care or short-term recovery after a hospital visit. Services include neurological, orthopedic and dementia care.
There are several amenities at Heritage of Hot Springs. Residents participate in activities such as sports and music events that are geared toward increasing their physical and mental wellness. With a resident capacity of 150, there are plenty of opportunities to socialize and form close relationships. When they’re not engaging in activities, residents can enjoy taking walks through the beautiful wooded grounds.
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