Heritage Of Hot Springs Health And Rehabilitation,

My brother who just turned 48 had a stroke in 2016 at the age of 46. He now has vascular dementia...sad I know. He was thriving in a facility in Nebraska until his so called wife wouldn't turn his check over to them and had him transferred to a nursing home where they kept him sedated 20 out of 24 hours a day. My parents got custody of him and could do nothing with him so the owners of Heritage assured them that they could help...so far it has been 9 days and nothing. Each time I call I live out of state he is asleep the same as at home...they lost his clothes or should I say they gave them to another man with the same last name...and then he escaped and they do not take the blame. They put the blame on his visitors saying they left him in the courtyard which is a HUGE LIE!!!!! His nurse was seen going across the parking lot to take a smoke break. Then I was told today when I called that they could not give me any information on him because I was not on the paperwork. Be assured I know I am. Yes I had attitude this is my baby brother we're talking about. So no I don't think they are going to help him I think they are in it for the money and that is all.

I was in the home last week visiting my sister. The staff were very busy with residents and activities were ongoing in the dining area. The new administrator was making rounds and seemed to be everywhere (which is a switch from my past visits when I could not find them or they were always gone). He was very nice, and concerned when he introduced himself to me. The home could use a little TLC. The nursing staff give good care. Thank you.