Avalon Care Center - Shadow Mountain

Mortified

i moved my Father with in 1 hour of his stay! It smelled like soiled diapers very dirty and old. But the worse part is he had Cockroaches in his Bathroom! Cockroaches carry Disease. I can't imagine how anyone could leave a love one in a place like this. I was mortified! Run !

JThomas47

The facility was simple but attractive. There was a beautiful courtyard that patients and family members could spend time together away from the room. I liked that there was a dining area that looked like a restaurant that patients could go and eat instead of eating in their room. The tables were set up as if it was a fine dining restaurant including linen tablecloths. This was a nice amenity for the patients to socialize in. This dining area was impressive and made the facility not look as if it was hospital like. The staff was nice and attentive. When we arrived there was a check in desk and the receptionist was very helpful in directing us to the room we were looking for. My mother in law also has a mental illness and the staff there treated her with respect and understanding when she would have one of her Bi-Polar episodes.My mother in law enjoyed her stay there and has even kept in contact with the roommate she had while staying in this facility.