Poor care for those in memory care. Continual excuses and broken promises.
It would appear that patients with minimal care are the desired residents.
Merrill Gardens at Madison
Offers Assisted Living and Independent Living
14 Reviews
Reviews of Merrill Gardens at Madison
Assisted Living Reviews for Merrill Gardens at Madison
April 09, 2018
I am a friend or relative of a current/past resident
December 27, 2017
I am a friend or relative of a current/past resident
My dad absolutely loves it at Merrill Gardens at Madison. Their food is wonderful. You can get food any time from 7 a.m. to 7 p.m. My dad can go to the dining room and get snacks to bring to his room. They also have many activities. They have socials on Monday nights where they drink wine, they have a movie theater, and they have a room where they do jigsaw puzzles. My dad just loves it there. The people are very nice. It's a lot better than some places that require you to put down a big downpayment. This place is just a monthly fee.
July 17, 2017
I visited this facility
Merrill Gardens is a fairly new and an absolutely beautiful facility. The rooms are nice and big. There were activities where they have somebody come in every now and then to play the piano, and they have wine-tasting every night. I had lunch at their restaurant and it was wonderful. The staff that assisted me was tremendous, and I received a very good follow-up.
April 13, 2017
I am a friend or relative of a current/past resident
First of all this is the second assisted living facility that my mother-in-law has been in. We started out in a facility closer to our home but a rate increase forced us to look beyond our own back yard, so to speak. I AM SO GLAD WE DID!
Without a doubt, this is one of the finest facilities that I have ever seen and experienced. The grounds, the staff, the activities and the living areas are superior to any other we have toured or my mother-in-law has lived in.
It isn't just the facility that captivates you as you walk in but also the fact that residents are walking around with huge smiles on their face and engaging in conversation amongst each other as well.
This is not a place where someone goes to die, this is the place where you go to LIVE!! I know it has made a huge impact on our lives and we greatly appreciate everyone who makes this possible.
Provider Response
We are so happy to hear that your mother-in-law is enjoying Merrill Gardens! This is such wonderful feedback to receive. We will gladly share this review with our community team.
April 05, 2017
I visited this facility
Merrill Gardens at Madison was absolutely beautiful. The staff member was wonderful, very informative, and very compassionate. She gave me lots of information and insights on other places as well, and gave a really good background of the place. The place was very relaxing, pretty, and well kept. It was the nicest one I've seen. The location was perfect because it was close to the malls and the hospital.
Provider Response
It is so great to receive this wonderful review for Merrill Gardens! We are glad that we were able to be resourceful as you research different senior living options.
March 29, 2017
I visited this facility
We visited Merrill Gardens primarily for its location and the fact that they provided what we needed. What we saw was very nice, very well maintained, and organized. The place is fairly new, so everything was nice. We saw a salon and an exercise room. Overall, we were very happy with it. They were great. Our visit was wonderful. We didn't choose it because it's not the location that we need right now.
Provider Response
Thank you for providing us with this feedback regarding your visit to Merrill Gardens. We are glad to hear that you found the community to be well maintained and that you had a wonderful visit.
January 06, 2017
I visited this facility
I thought Merrill Gardens at Madison was a wonderful place. I really liked it. I like the layout and the food. I like what they offered. I like what little amenities they had like they would bring you food if you were sick. They had a doctor on staff, and they could take you to doctor’s appointments. They would have somebody playing the piano. They have barbecues for the 4th of July. They had movies and church services. They just seemed to have so much to me.
Provider Response
Thank you so much for sharing such positive feedback with us. We are proud to offer a wide variety of activities, amenities and services at Merrill Gardens.
August 17, 2016
I am a friend or relative of a resident
Merrill Gardens at Madison was the only place available, so we chose it. The place is brand new, very clean, and well ran. The food is good. I don't have any complaints so far.
Provider Response
Thanks for providing us with this positive review. We are very proud of our new community, and we are so glad to hear that you enjoy the food. Please let us know if there is anything additional we can do for you.
June 11, 2016
I visited this facility
I thought Merrill Gardens was very nice, very clean, and very big. We noticed the different room sizes and the common areas. You could bring a pet, if you chose to. The eating facilities seemed very nice. The staff was very hospitable, kind, and patient and were willing to sit down and answer all the questions that we had.
Provider Response
Thank you for your time in providing us with this 5-star review. We appreciate receiving your feedback and we are so glad to hear about your positive experience at Merrill Gardens at Madison.
February 29, 2016
I visited this facility
The staff was really nice and courteous at Merrill Gardens. They would answer any questions and help in any way they could. It seemed like the residents there were really happy. Most of them were really active.
Provider Response
Thank you for sharing this positive feedback for Merrill Gardens at Madison. Our team strives to provide a pleasant experience for everyone and we will definitely share these comments with them.
December 21, 2015
I am a friend or relative of a resident
Merrill Gardens is absolutely perfect for Mom. It has a nice big back patio for her dog, and they help her walk her dog, which is exactly what I was looking for. The food is really good, too. She is very happy there. We put her in a two-bedroom suite, which is very large. She is able to fit her king-sized bed with two bedside tables, a dresser with a mirror, and a tall chest. There is plenty of walking room. Her two dogs’ beds are in her bedroom, too. She has a huge walk-in closet with lots of space, and her bathroom has a huge shower and lots of cabinet spaces. Her room is very accommodating and feels just like home. The restaurant is open from 7 a.m. to 7 p.m. She can go whenever she wants. They have many breakfast foods that are available all of the time, and the food is outstanding. At night, they have several entrees, and everything is hot and really good. Also, they have three activities scheduled every day.
Provider Response
Thank you so much for taking the time to write us this glowing review. We are so pleased to hear that Merrill Gardens at Madison is perfect for your mom!
Independent Living Reviews for Merrill Gardens at Madison
August 21, 2017
I am a friend or relative of a current/past resident
My mother has moved into Merrill Gardens at Madison and loves it. They have fabulous activities, it's clean, and everyone's friendly. They have open dining from 7:00 a.m. to 7:00 p.m. They get to order off of a menu, so it's not like you're stuck with whatever was made that day. They have light housekeeping, and as needs change and they need more assistance, the assistant comes to them. They don't have to move from area to area. It's brand new and independent and then they have a scale that goes up as you need assistance, which they provide as well.
September 30, 2016
I visited this facility
Merrill Gardens is new and nice. You can eat anytime you want to. The staff was nice; both the ladies were nice.
Provider Response
We are so happy to hear about your positive experience with Merrill Gardens Madison. Thank you for taking the time to write us this review!
August 02, 2016
I visited this facility
Merrill Gardens at Madison didn't have reserved parking, but the facility and dining room were very nice. The food was good. The people were nice, helpful, cordial, and very friendly. The apartments were very tiny. I'm not sure if you can even get a single bed in those bedrooms. Even if there was a reserved parking, we're not the only handicapped people who would be living there. Practically everybody is handicapped, so it won't be practical for us to try and live in a place like that. There isn't anything wrong with it. It just wasn't right for us.
Provider Response
Thank you for your time in providing us with this review for Merrill Gardens. We appreciate receiving this feedback regarding the parking. This is something we are looking into. We are happy to hear that you enjoyed the dining room and the team members that you saw during your visit. Please reach back out to us if there are any additional questions we can answer.
Services and Amenities of Merrill Gardens at Madison
Costs
- Rent Plus Care Fees
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Companion Suites: We Offer Companion Suites
- Studio Apartments
Dining options
- Dining Room Shared Meals
Features
- Beauty Barber Shop
- Resident Transportation
- Party Space
- Tv Room
- Garden And Patio
- Resident Parking
- Features Extra: Library, Fitness Room/Gym
Cleaning services
- Laundry For Linens
Technology and entertainment
- Cable In Rooms
- Wifi
Activities
- Offsite Activities
- Music
- Religious Services
- Lectures Discussions
- Book Clubs
- Fitness Room
Guest services
- Guest Parking
- Guests At Mealtime
General
- Minimum Age: 62
- Pets: Small Pets Allowed
Licenses
- State Licenses: License #ALF D4538, SCALF P4514
About Merrill Gardens at Madison
Madison Independent, Assisted Living and Memory Care
Merrill Gardens at Madison will be classically designed and offer a wellness center, well-appointed library and lots of comfortable common areas. Residents will also be able to enjoy walking paths around the six acre grounds, a landscaped courtyard with BBQ area, a theater and modern bistro. All apartments will have washers and dryers and most apartments will have a full kitchen, gracious porch or ground level patio. A formal dining room will also be available for special occasions.
In addition, Merrill Gardens at Madison will offer concierge services, scheduled transportation, weekly housekeeping and much more!
Map of Merrill Gardens at Madison
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