Hilltop at Glenwood I & II

Bonton

My friend Faye was a resident at Glenwood for several months recently. She really enjoyed her stay and would recommend Glenwood to her friends and family members. While she was there she enjoyed getting to greet everyone each morning over the intercom where she told residents what they could look forward to for lunch that day. Also she spent more time visiting with residents and guest than she did in her room , even though, she had a nice room with a big window looking out where she could watch the birds on feeders. One of her most favorite activities was playing bingo, she won several prizes. I know she also enjoyed when groups came in to sing (her favorite were the gospel groups). She often shared with me how nice the staff was and how well they took care of the residents. She enjoyed her stay and felt like she left family behind when she left the facilities to go back home with her son.

Provider Response

John102490250

My father has transitioned from the Glenwood rehab to their nursing home. I must say they are very efficient with their care. There are absolutely no complaints; my father’s really happy. I use him as the best analysis, but my exposure to them is that they’re very knowledgeable and willing, and he does not have to delay or wait on anything. It is a single-story facility, and for that reason it takes up more room. But it’s a nice looking facility -- and well-maintained -- so the architecture and everything looks fairly new. It has good parking although it’s crowded a lot. Overall, it’s kept very clean; there’s no hint of any odors or anything. Everything there is kind of serene. Everybody is going about their business on a routine basis, but I’ve never seen any signs of problems at all. That personalities of staff are different, but they are excellent. One person was just so good at what she’s doing, and I happen to catch her nametag. She was the Director of Nursing, and she was serving the food; that impressed me. This lady had a management style where she believes that she should set an example; that says a lot about how a place is run. Glenwood is a quality institution with a very well-kept physical plant. The staff is very knowledgeable, and they’re quick to serve. I highly recommend Glenwood. It is a very good facility.

Florence256

Glenwood has certainly impressed me lately. I visited almost weekly several years ago. At that time, there was a strong odor throughout the entire nursing home that made it painful to visit. Recently, in my visits, I have thoroughly been impresed with their improvements. They have done extensive building upgrades (painting, new floors, etc) and it looks very nice. There is no longer a noticeable smell throughout the nursing home. The facility is well secured with alarms and there always seems to be plenty of helpful staff nearby. The equipment and recreational areas are up to date and clean. My former opinion of Glenwood has certainly been changed to a positive one and it seems they have taken great lengths to improve the quality and appearance of their building. I

patsycongleton

My husband was in rehab here for a couple of months and received excellent care. The staff was very supportive and worked not only with their patients but provided the caretakers up-to-date information to be sure they were well informed of the progress of the patients. I highly recommend Glenwood and know others who have been in convalescent care there and hear good reports from them also.