Aspire Physical Recovery Center at Hoover, LLC

PatrickS

The facility and staff were great and Sharon c. was always on top of my moms care. Great nurse !!!!

heavy sigh

Therapy is pretty good, but when it comes to implementing the recommendations, the care provided by the facility is almost non-existent. Baths not given, weights documented but the resident not actually weighed. Things like nutritional supplements ordered be the doctor, but the resident only receives water on the tray. Meal trays just set down on the table with no assistance with set up. Long, long waits when the call light is pressed. Care that is ordered NEVER comes to fruition.

Betsy Rofe

My Mother is currently residing in Aspire at Hoover. She is being very well taken care of. As a geriatric nurse I have been to many facilities,met and worked with many staff members, and of course helped take care of many lovely patients . I chose Aspire as it was the best and a perfect fit for my Mom. She is very happy,content, at peace . Why? Because she feels safe there. The staff has always been kind,I found and willing to help with any questions or concerns I might have. From the top management to the hard working staff( the whole team) they are doing a great job. Thank you and God Bless.

Terribly Disappointed Hoover resident

This a beautiful facility and they certainly have a good sales pitch, but the bottom line is : the nursing care is greatly lacking. The RN’s have to do all the work while the aids talk to each other and play on their phones. It is very chaotic. Patients wait 20 minutes for help back to bed after using the commode. Schedules are not adhered to. We decided our Mom would be better off some place else so she did not return there. We are very happy there with that decision. We complained to management but felt that we weren’t listened to. The experience was a terrible disappointment!

JWV

This is a very nice facility. I looked at 4 for my Mom, and reviewed several others. What stood out during our visit was how nice the people were and how well cared the facility was - very clean. My Mom is in rehab from a stroke & we've been very happy with her care over the past 10 days. We are welcome to visit any time & when we come in, she's up & dressed or doing therapy. It's great to see her smile.

keauxalla

My mom was put in a semi-private room. It was awful. We were told we were on a short list to get a private room. There seem to be no guidelines for patient courtesy in semi-private rooms. The other patient had a sitter who kept the light on, watched TV until after midnight. Semi-private rooms should be outlawed. How are they HIPPA compliant anyway? The staff seems nice, but they are in no hurry to help when you need them.

mom guest

Mom was at this facility for 2 weeks before having to go back to hospital for urinary tract infection brought on probably from laying in wet underwear. Medicine given incorrectly. Every time we asked questions about her care no one could give us an answer. We never saw a doctor the whole time she was there. After 2 weeks of rehab she could only walk a few feet. This was the worst place that we have ever experienced. Please check this place out good before you send a love one there. I definitely would not recommend it.

Curtis

My mom had been in a hospital and wasn't physically able to come back home and so she went to rehab at Aspire. I thought that place was great and had all kinds of stuff. It was brand new and beautiful. It couldn't get any better. What was really impressive was their rehab facility. They had everything in the world. She was only there about three weeks. It came highly recommended. The staff was great as well.

smason

My 92 year old Mother recently had a stroke and needed to move to a rehab facility. Our family toured Aspire of Hoover, not only because of its recommendation by Baptist Princeton Hospital, its convenience for our family to visit but also because Mother's best friend is currently a long term resident. We toured, filled out the paperwork, met with the field worker, who also observed Mother, and the hospital staff prepared Mother for the ambulance ride to Aspire. Minutes before we were to leave, the Field Rep called us, not the administrator, to tell us they would require a 24 hour sitter if Mother comes to their facility. We agreed. Minutes later, we were called by the Field Rep, not the administrator, that Aspire of Hoover would not accept her. Basically, my Mother was too much trouble. The Doctors, Nurses, Social workers, Speech Pathologist and our family were shocked at their unprofessionalism. DO NOT USE ASPIRE of HOOVER!

Garry

I chose Aspire Physical Recovery Center and that's where Mom lives now. I would give it the very best rating with every category. It is well laid out. The care is excellent and there's plenty of staff members. It's a good place. The activities are scheduled every day throughout the day. They have a couple of open areas, patio areas, and a couple of screened porches.

janine364600

My friend is at the Aspire Nursing Home (Aspire Physical Recovery Center). It's brand new, and they serve 3 main meals. The staff is helpful. The place is very clean. They provide rehab, long-term, skilled care, and memory care. I think they have a wide range of care if you can afford it.

A.DVFHTY

My mom stayed in Aspire for rehab, then went home. Like any facility, you’re going to have some caregivers that are really good and some that are not as good. The place was very nice and clean, and things were a little slow at certain times, but it has to be expected. Overall, we were very pleased. The food was a big focus, and it was great , but my mom complained that it came as too much and too often, but it’s scheduled meals and that’s just how it is. It was good, and they tried to be accommodating.