We contracted with Agape after struggling with lack in consistency dealing with another provider. Agape was timely In setting up a schedule and upfront about the scope of their services. They have been providing evening caregiving for my mother-in-law who has dementia. They were able to secure a main caregiver, which was key. We can’t say enough good things about Mom’s caregiver. She is on-time for her visits and very dependable. She is caring and respectful and engages Mom in conversion or puzzles or music prior to evening personal cares. We have witnessed first hand the rapport she has with Mom and the trust which has been developed with the caregiver. Agape has been responsive to any questions we have had. The billing process has gone very smoothly as well. We are very happy with their services, which allows mom to remain in her own home.
Provider Response
This is all so great to hear, thank you so much for the feedback! Being a smaller company, we pride ourselves on having the ability to create individualized care plans for our clients and working hard to build relationships with them. As you said, the ultimate goal is enabling our clients to feel empowered and confident enough to stay in their homes. We firmly believe that trust and rapport between our care professionals and clients is the glue that makes our company successful! We are so happy that your family is satisfied with our services!
