Fedelta Home Care Seattle, WA

Marlene H_6

They could have provided caregivers who were more compassionate. They need to have more compassion.

Peter C_10

He looked forward to the services every day even though we only had them for two weeks. Our caregiver was a perfect match.

Daughter2022

Hired Fedelta to provide round-the-clock service for my mother, who was returning from a hospital stay. PROS: They were able to almost entirely staff 24-hour care, during the month of December. 2 caregivers were excellent, the rest were not. The excellent ones provided service as expected, almost. Communication was good with account rep, although she told me she would meet EACH new caregiver and get them oriented; of about 8, she met two. CONS: agency sent several caregivers who were a bad match: one unvaccinated (although they assured me all would be vaccinated); one allergic to dogs (service dog on site); one who had trouble walking, and spent most of her time at the far end of the house from the patron; several who refused to use iPad for transcription for deaf patron, even with instruction; one who excessively overfed dog, again counter to verbal *and* written instructions. My two biggest complaints however were 1) all but one caregiver falsely indicated they performed every task; for example, one task was "assist patron with shower" which was NEVER done in a month. This was in spite of my meeting with EVERY caregiver and providing written and oral directions; written directions were rarely read. 2) Billing department was aggressive, threatened to take payment via electronic withdrawal, and attempted to overbill by several thousand dollars *counter to their own policy*, assuring me I'd get a refund. If you are not in the same town to manage every new caregiver, and ensure they do what they check off that they have done, don't use this service.

Anonymous_6211

The agency could explain that the things that they use when they are staying overnight, they need to have respect for them. The agency could train the caregiver more. The caregiver did not have any respect for my pillows or flowers.

Lucy S_3

The provider has helped the most with engaging with my mom. I like this agency because they are easy to work with.

Orlando C

They explain everything. It's pretty good. The person who comes here is very nice.

Vicki A_1

They help the most through exercises and changes in the house I would tell a friend they are incredible.

Princess W

I only really need the care when I'm at work. They could improve on their communication.

Lip M

It made life easier. Everything was fine. It was very efficient.

Marilyn S

High cost of service, and fees upon fees that they continually charge. The caregivers are good but upon asking, they are compensated the minimum wage. The billing office is hard to reach, on their long answering machine.

John M_81

They helped the most by just being there. They could make sure to give the correct address to the caregivers.

Richard B_55

They make treatment a lot more convenient. I like that they are convenient.

Anonymous_6129

I think all of them are really good, they come all the time. They've been really good to me. They come when they say they're going to, and do what they say they're going to, I can depend on them.

Anonymous_6126

They sit down and they will listen. They're good at watching me in case something happens. I like that they have nice people.

Robert B_67

There were several times when there was nothing for them to do and it was awkward for me to deal with. I have no complaints of the people who came to help. I had several caregivers who came here for 2-3 hour shifts. They were assigned to help out in any way that they could including fixing meals and doing light housework.

Lucille M_2

The fact that I am being listened to and the fact that I am not being told. I like that I am being listened to and he does what I ask to be done.

Jesse G_1

It made things easy when they came and took care of everything. They were on time and if they had a question they would reach out.

Matthew "Matt" W

He is very professional and his demeanor is great. He is a very easy person to have in our house for several hours. I have had the same nurse for my treatments for 5 months and he has been great. He is always on time and does a great job. He is also a very nice person to be around.

Paisley Y

They're very impactful when we have nurses. They could have more nurses and availability to cover shifts.

Lisa S_33

We needed someone quickly. They helped by being there when we were not available. Heather interviewed us, then they picked the best caregiver to come. They seemed very personable and efficient.

Anonymous_6012

The caregivers are asking me questions on what I want to do or how I want things done. I like this agency because the caregivers are really good. The caregivers and nice and work hard.

Emma R_1

They helped me a lot. I was able to get a break and rest more. I liked the nurse and case manager.

Carol B_42

They don't help me at all. My current lady does some things but the service doesn't help me at all. They send out people that are not qualified to do the job.

Josh C_1

They have provided a good nurse for me. I like my nurse.

Katie S_6

As far as the nursing goes, the nurses go were super nice and easy to work with.

Patricia J_16

It has relieved stress for me so I don't have to care for my wife. They gave me a login to get into the system but I cannot get into it; it needs to be friendly to older people.

Michael O_14

They help me with things that I can't do on my own. I like the work ethic of my caregiver.

Kay F_4

They have helped me go to the grocery store. I like that they are very careful at picking out a compatible person.

Constance "Connie" R_1

The agency helps with me getting my testament. The agency should have consistent caregivers.

Selma J_1

They have found consistent caregivers that can relate to my mom. They have always covered our needs and found a replacement if necessary.

Anonymous_5932

They could have more consistent quality of service from the caregiver. They could be more flexible.

Cameron F

I really like that they are friendly and informative.

Scott L_8

He was great for what I needed him for. I had an operation and he came and picked me up and took me to an appointment the next morning. They showed up and they did the job like they said they would.

Patricia "Patty" K

They give infusion, but ask about other things. They seem to really care and enjoy their work. I like that the people are knowledgeable and friendly. They keep track of everything as we do it.

Charlette "Char" H

We had them for 4 hours before but my wife wanted to shorten it and it gives me peace. I like how flexible they are and we really like the home care person they send out. Their name is Yvonne.

Nell A_1

The services allow me to get out of the house to do other things. I like that we can get caregivers during the week. It is hard to get them on weekends.

Lisa C_24

I like that they let me have my one nurse for the week. They don't send a ton of nurses. The services have freed up my life tremendously. I like them and have recommended them. They are reliable and consistent.

Page G

They came when they said they were and the whole crew was wonderful. The people were very caring.

Johnnie R

The agency helps take care of the home while I'm gone and I get to do things out of the house. I have not had them long enough to be able to rate them more.

Armandino B

They have helped me most by helping my wife a lot when she was on hospice and could not care for me. I like the personalities of the management and the caregivers.

Preston S_2

The caregivers have helped the most just by being super compassionate. They're on top of it and will do anything to get the job done. I like the nurses.

Ken L_3

They will tend to her needs, she has Alzheimer. They kept her active by going to the park. I like that they are reliable and do a real good job at hiring people.

Donna H_20

They keep my alive. They help me move and dress. They are very efficient and well-trained.

Anonymous_5895

The care is very good and the people who are working are taking the brunt of the load off us for taking care of my dad. They help with cooking, housework, and personal care. I'd be more likely to recommend them if they were more responsive to issues.

Anonymous_5852

They take care of my mom. They have good communication.

Michael P_13

It is working. They administer my medicine. They give me comfort and convenience. They are very efficient. They arrive on time and each nurse I have had were personable.

Laura C_16

I like it because it has made her a lot more independent. I really like that they will respond very fast and they will tell me what I need.

Glenn B_5

They help with things like all the medical parts I need. They take my vitals to make sure that I am doing okay. I like that they are professional and personable.

Anonymous_3943

They have helped me with giving me confidence that I will be taken care of and giving me a break. I like that they try to find the right person to help.

Provider Response

Dorothy "Dotty" B

This agency should send us one caregiver. This agency should provide more consistent care.

Barry S_7

They offer the care that I need. I like their professionalism and knowledge of care.

Arne E

They helped with physical therapy. They need to have more availability in hours.

Lakisha B

They are very patient and welcoming. I like the people that work there. Everyone I talk to is super friendly and understanding.

Larry J_4

Fedelta Home Care tries hard to provide care so I can go to work. Fedelta Home Care could improve on providing better quality caregivers. I do like my coordinator, Kim.

Anonymous_5645

The nurses are also very professional. My nurse has a great personality.

Reeda N

They were good at supporting my mom and the family emotionally. They helped us out so much during this process. I liked that all the caretakers were very passionate, kind, and knowledgeable.

Hugh J

They really helped me sleep and took care of Hugh at night. The cost is unreal and could be improved.

Anonymous_4463

They need to improve their communication. There needs to be more communication between client, caregiver and staff.

Anonymous_5657

They are in contact with us frequently. They are very responsive when I call the care manager.

Sandra P_10

They helped me because I couldn't have had the surgery I needed without them. I like Fedelta Home Care because they were upfront with all their costs.

Jessica O

Fedelta Home Care is on top of it and makes sure the caregivers are scheduled for the right time. I would not be able to maintain the regime without them as this has been a long haul. They have figured out to keep my blood pressure stable to keep doing medication treatments over the next few days. Fedelta Home Care has been very flexible with working around scheduling conflicts and making sure medications are here on time.

Orlando C

The care I am receiving is excellent. I like Fedelta Home Care because I have an infusion every month with them. I had a kidney transplant.

Fiona H

They help me with my port care line. I like that they give good nursing care compare than any other company.

Vicki A_1

I am getting IV therapy and I could not do with out it. I really like that everyone is very efficient, they call me to schedule the times, and they work with me.

Anonymous_5503

They made things easier for me by sending a professional caregiver and they did everything that they promised. I like the caregivers that they sent out. They were amazing and went the extra mile for me.

Larry B_19

They have good communication and are prompt.

Thomas M_21

At first, I really needed the help to function, and now we are years down the line, and they still support me. I am improved in my health and the relationship with the caregiver is very healthy as well. They helped me get over being in the hospital, and they have been very attentive.

Harold D_4

It has been a big help for my husband, and for me also. They are good with the caregiver we get to come.

Jessamyn H

They have made the process positive by being open to the different needs I have from week to week. I like my caregiver, she is fantastic.

Patricia Y_2

They helped with things like showering her and doing some physical therapy exercises with her. I like that they have quality caregivers.

Kate M_6

The companionship services are very helpful. I also like how they advocate for the client's independence. They are generally pretty responsive. I like our care manager and I feel that they send us good caregivers.

Ernest F

It was definitely positive. I think they were good. I wish they had a larger acceptance of payment.

Jeff B_16

I don't think they could do much to have a greater impact. The medicine keeps me alive and without it I would die. I don't think they need to do anything to improve. I don't know anybody that needs this home care so I can't recommend them and I won't recommend them.

Tammy H_9

They need to improve their organizational skills. Nobody talks to anyone.

Susannah K

They are able to provide good caregivers. They are responsive.

George B_22

They helped me better myself. They are prompt with the time we spent together.

Devon C

They have helped me by giving me the infusions and teaching my wife how to do it that way she can do it long term. I like that their nursing staff seems very complainant, caring, and knowledgeable.

Devon C

They have helped me by giving me the infusions and teaching my wife how to do it that way she can do it long term. I like that their nursing staff seems very complainant, caring, and knowledgeable.

Aimee T

Its given me a needed boost and is teaching me to do it on my own. Their ability to teach is outstanding.

Clifford R

Up until recently, the care has been consistent. I got there Sunday to see my dad and he was in the same clothes since Thursday. He is not being well taken care of. They reassured me that he would be taken care of and they waited until the last minute to find someone new. So nobody was there for my dad.

Steven P_7

They take care of everything for me, so I don't need to worry about getting the service I need. I like that you don't have to worry about anything.

Anonymous_5248

They have allowed me to do my normal routine and have a normal day. The office staff is very responsive.

Melinda S_6

I don't have to leave my house to get my medications. It seems efficient.

Charles "Charlie" L

I can't remember her name, but she did a great job at setting expectations with the nurse. She helped us have reasonable expectations for the nurse's arrival time. The nurse was great.

Atticus S

They are very helpful. They are very responsive and they care about the patient. They reach out to make sure everything is going well for him, and see if there is anything they can do to help support, they are very caring. I like their responsiveness and their attention to details. They listen to the parents and our needs and wants, and what is best for the patients.

Anonymous_5177

If the hours are good, it's great. I need it, because I'm by myself. I just moved and the new nurses are going above and beyond, and the agency is paying for their mileage. They're working with me. They could improve the communication between the nurse manager and the nurses. I keep getting asked the same thing a hundred times from different people, they're not communicating with each other.

Dick B_3

They have made my experience positive by being available for us I liked their efficiency in the planning stages in what I needed and how to go about it, and their promptness and kindness of their caregivers. I think they screen their caregivers well.

Donald T_15

I like that they are professional and they know what they are doing. I feel confident in them.

Mikhail B

It didn't require me to go to the hospital or a care facility, I was able to get care at home. The caregiver was so nice and professional and made it a good experience for me.

MaryTherese 'Tess' A

They sent us caregivers when we needed them. They were responsive.

Kendra B_2

They being on top of everything and keeping in touch makes my life easier. I like that they are on top of everything and make sure I have everything I need.

Cynthia B_3

I am getting wound care and it makes things easier. I would like them to improve their communication. This has been a constant complaint from me and the caregivers. It seems like those in the office do not know how to communicate with anyone.

Jeanne M_9

I really like that they help me with a variety of exercises. I really like that they send different people for different needs.

Provider Response

Anonymous_5126

They just need to have more well-rounded caregivers.They just need to have more medical training. They should have more well-rounded caregivers.

Tom O_2

We don't need daily care, but they provide him help with transportation from all of his doctor's appointments. And he really needs that support. They respond immediately and perform their work smoothly.

George K_9

They could provide care without so much money. They provided great people, and were consistent in training.

John G_42

I am very dissatisfied with the whole situation, I could have taken a bus for 25 dollars. They charge so much to drop me off and pick me up.

Anonymous_5123

They have good cars and good follow-ups. They are easy to work with.

Meela F

They helped me get food and use the bathroom. They also helped me when I exercised. The caregivers worked with me, but as far as I know, they were not professionally trained caregivers.

Sarah D_10

They are helpful with helping me clean. They need to do better with scheduling, but the people are very nice.

Richard H_42

I was able to leave the house, and I didn't have to cook and clean for my dad. They answered and returned my phone calls without a lot of wait time.

Jay H_3

One important thing is they check on my meds. I appreciate how they come to visit me and check on me.

Christian C

One important thing is they keep my kidney alive. I like the nurse, she is very friendly and knowledgeable.

Charles P_16

There have been a few instances of a lack of information between people. Better communication behind the scenes would make our lives a little bit easier. I like that they are very responsive to us.

Anonymous_5005

They are the best in memory care. They have provided us with the best caregivers.

Chris M_13

I can't think of anything to add to what's being done. We are getting what we would expect. There is not a lot the caretakers can do to change her life at this point. All the providers that we've worked with have been great people.

Arlys K B

I couldn't have my tests if I didn't have them. They have everything I could ever need and want. I like that they are all very courteous and kind, especially the people on the phone.

Janet E_6

They have changed the hours for my worker. She is working in the afternoon now, but I want her to work in morning. It suits me better. The service is very prompt and good. They do what they are supposed to do.

Seth M

I enjoy the people that they send out to me. They are awesome for me. I like that the people they send out are great.

Cheryl S_12

They talk to me like they have known me all their life. I like how they do their job well.

Andrea H_6

They are really good at scheduling. I like that they are really knowledgeable.

Geoffrey "Michael" J

They listen to what I have to say and they are real people.

Phyllis L_5

She was very kind to my mother. The company I went with was much better. The caregiver didn't know very much and was not trained well.

Kathryn K_1

It's made my life easier by relieving me to be able to get groceries and know that my wife's needs are being met and that she's being taken care of. I would tell a friend that the two caregivers we've had have been excellent.

Sharon T_6

My mother just needs someone to take her to doctor's appointments and help with bathing. It is helpful to have the caregiver there. It took a long time to get the initial caregiver in place. It was put off for a couple of weeks. We would like better communication on what to expect. It would be great if they would get a caregiver in place sooner.

Manvinder B

I am not overwhelmed by them, they do what they need to do. There was no extra headache with them coming in. The nurse that came in was brilliant and everything ran smoothly.

Helen S_22

They didn't particularly need anything urgently, and the dinners were kind of average. I had a good experience interacting with them. I thought they were a good company to deal with. They could have had a more mature, older caregiver for my parents as opposed to millennials.

Jens B

They are reassuring and they make it clear what I should be concerned about and follow through on. They give a good measure of what they see. They are very understanding, quick to respond, and they have clear and simple solutions.

Esa A

They send us a good fitting caregiver and I don't have to worry about him. They have very nice caregivers and the communication is good to cover shifts.

Yehuda B

They made my life easier by helping me to do day to day activities. They could improve because some of the people are not professional.

Brad M_3

They showed that they knew what they were doing. I liked that they came in and assessed my husband's needs.

Richard C_24

They communicate well. They have good communication.

Anonymous_4806

I wish the nurse was on time and organized. I am used to people being able to give me infusions in 1-2 hours instead of 4 or more. They need better scheduling and better prepared nurses and people need to be on time.

Rick K_2

If she didn't have caregivers she would not be here. They are good with communication and call with shift changes and they have good people who are dedicated to making her life easier. I like that they hire very, very good people as caregivers.

Lorraine J

One of the caregivers was very lazy and spent a lot of time on their phone. Others have been good. They need to improve their communication to help me find who I will have the next day.

Naomi "Nomi" B

They kept my mom safe and alive. It was done in conjunction with other agencies, but we couldn't have done it without Fedelta Home Care. Most of the caregivers were just phenomenal in the quality of the work, and Heather's management was really good.

Victor L_1

We like our caregiver. She is goes the extra mile. They never answer my calls, they never return my calls.

Sylvia A_4

They did their best to take care of her. I loved that the people were friendly and nice to my mom.

Barbara W_23

I have every reason to believe that having my caregiver with me has kept me alive. I like that the women that they sent are wonderful.

ALICE K

They listened to my concerns and were flexible. I like that they follow up and they fulfilled my requests.

Scott E_2

I am bedridden and they always take care of me. They are very pleasant and very nice.

Darrell D_1

They are upfront with pricing and being clear with what the duties of the caregiver are. I have recommended four people.

Anonymous_4632

They have provided alleviation for my mother. By having trusted care, she can take a break for a couple of hours. They were very flexible and friendly with arranging his care.

Kayla S

The people that were sent were amazing. They helped the most in daily tasks. I think they need to figure out a better way to get the care covered through insurance. They could also figure out different hours because they have a set amount of hours.

Anonymous_4635

We just need some extra things done for her, but I just need to talk to them about it first. They set up the 24 hour care quickly and accommodated us. They buy groceries that my mom doesn't like so she has extra food.

Marge K

They help keep me calm while my husband is gone. We like the caregiver that we have and they are very happy.

Provider Response

Michael S_38

I don't think they have a positive impact. They needed a better match for the patient. They needed to improve the particular caregiver they matched him with.

Peter B_4

We had a different provider every visit. He has a brain tumor and it was hard for him to reteach and relearn. We had really inconsistent care.

Janie D_2

We had so many caregivers and it was difficult to have to retrain a caregiver every time they sent a new one. I would like to see some stability in the home care giver that was assigned to you.

Kiki D

It was only four days but it was good. She was in a coma the whole time but they tried to make her comfortable and prevent bed sores. They are very accommodating.

Janis B_1

She requires help with all activities of daily living, and they have maintained her current state of health for years now. Fedelta Home Care has shifts with well-trained caregivers.

Evelyn "Amy" C

She kept me company. She did a few things that I asked her to do around the house. She helped me to get up and down from my chair. The caregivers that came were very good. They had high quality people.

Virginia "Ginger" V

They send caregivers to help me with my bipolar illness. They help me get out of my bed and help me around the house. I like the people. The company is very nice.

Anonymous_4462

I'm the one full-time giving care for my loved one, and I hadn't had a break for 9 months, and one of the caregivers complained about the body wash and shampoo I provided. It caused constant stress. I'm completely relaxed with the new agency we have. They need to send people who are able to communicate clearly and not lie. They said they'd given her a shower, and they didn't.

Mary B_97

The caregiver will help my mom go to the restroom. When the caregivers are here, they can provide for my mom while I get some rest. This agency works with us to get the right caregiver.

Linda P_26

They have sent me good caregivers. They can provide better PPE. Also better care with Covid tests.

Aaron O

He needs the nursing care to help him with his activities to function throughout the day. I think they need to staff more and be more communicative with their clients.

Graysen K

The most helpful part of the services is the agency's acknowledgement of the product that we are receiving. The agency made a lot of contacts with us and made sure that we comfortable with the care.

Frank G_7

It was really nice to have someone come out and help us. I like that they are convenient and professional.

Jacqueline D_3

She felt comfortable with the caregiver. She trusted her. I felt good about that and that meant I could go and to worry about it. They need to make sure that people get their refund back.

Subject 124003 S

It was next to none. They were very flexible about when they would come. Everything was quick, painless, and everything it needed to be.

*** Duplicate *** Donna *

They help because I have had spinal surgery, they help with everything in the house. I have had a wonderful woman helping me named Ann and there are others that aren't as good as her.

Mike K_12

They helped with Mike showering and getting dressed. The personal service was good and they had good follow up.

Anonymous_4310

It would be better if they weren't as expensive. They were quick to respond to us.

Anonymous_4366

They have helped us get through the day and the night. They come on time.

Kasey K

They were able to send a caregiver when we needed them and they were very helpful. I like how easy they are to work with and they had caregivers available.

Reggie T

They came in without any interruption. They fit in very easily with our family. They were very professional and culturally responsive.

Carolyn C_12

The caregivers encouraged me and supported my efforts to do my PT exercises. I like the fact that the people that came to the home are clean and neat, they were on time and wore their masks.

Anonymous_4204

My dad had a stroke, so he has trouble comprehending things. A lot of the people they send don't have good English. He has a hard enough time understanding me. My daughter and I will make a list of things for the caregivers to do and we'll have meals ready. I'm trying to make it easier for them and my dad, because he gets frustrated. They should have more training for the caregivers who are not his regular caregivers. I was told that they wouldn't be on their phones, and that's not the case.

Anonymous_4248

I need them to help give my husband a shower. They should know how to give the help that is needed before they come to the client's home.

Colleen B_4

They know what to do when there isn't anything else for them. If there was someone that I don't care for, I can call and they won't be send back.

Meg T_1

We needed someone to stay there overnight with her, and it was great to know someone was there to help her when she needed it. I found that they were great, helpful, and were able to handle a short turnaround time. The quality of care was great.

Tara H

They're careful. She makes things go by faster. It's been nice and has been a great experience. They're on time.

Anonymous_4264

We used them previously when he had a stroke. In both cases, they were able to provide quality people. They've improved his life. They're quick to respond and I've been happy with the people they sent me.

Carol H_24

The fact that we had them here allowed me to have my job, while they helped take care of her basic needs. Her health was failing anyway, but Fedelta enabled me to spend quality time with her and they loved her. Everyone they sent was great and was good quality. They had a very quick turnaround with getting us clients.

Anonymous_4130

I think they really tried to make it work with my mother. I was pleased with what they were trying to do.

Anonymous_4191

The caregivers are friendly and punctual. We have a pretty regular schedule which is appreciated. I think the training or follow up needs to be improved. The caregivers are happy to leave early and don't take initiative to find other things to do even though they are being paid for their time.

Doris R_5

The girls that have come over have been really good, but they are different every time. They haven't been here long enough to prove themselves. They haven't had a chance to be here with me. The girls that they have sent have been really good, but they are not very consistent. I have had so many caregivers, I do not know who is coming. I would prefer one girl to be my aide.

Katherine F_1

I was always exhausted because I was basically my mother's caregiver 24/7. The experience I had was terrible! I had called them at a time of distress. They had charged me for no services done for my mother. I had contacted them on the 20th of August to work things out and nothing's been done.

Esterina D

We would like to get a call back within a few days. They could return phone calls quicker.

Richard "Dick" M_2

I get stressed getting my house ready for them when they come. I need someone to take my husband out so I can catch up on things in the home. The workers seem to be more in tune with dementia. They are educated.

Laura A_4

They've been able to help with custodial care. They are good at convincing my mother that she needs the care. They've been very responsive to my mother's needs and helpful in trying to get people that would be a good fit.

Gilda S

They did not patronize me. They let me do things. They did everything a caregiver should do and more. They are personable. They tailor the care towards you.

Amiee S_1

They remind him to take care of the needs, they set aside time for him to see what they can do in his care. I have had trouble getting documentation from them when the staff changed.

Hunter M

They are really trying and I am very thankful but I feel they do not have enough staff right now. It's not them, just with the nursing staff they have are not very available or trained to take care of him.

Francis P_1

We had to have a place to put her so that she could leave the hospital, but they were unable to give her a shower. They were not getting out of bed and checking on my mom. My mom was checking on them during the night care.

Dolores P_2

They make sure she doesn't fall and they feed her. The cost is above other agencies and the paperwork was different then what they told me.

Heather J_3

They could have provided people who were experienced in what they said they were experienced in and who were better at listening to instructions. In relation to my dad's care, most of the caregivers didn't know how to handle hospice care or how to administer the drugs.

Anonymous_3145

Fedelta Home Care enabled them to stay in their home for two years longer than they would have been able to. They provided caregivers as they said they would. They went out of their way to make sure the care needed was given. They were somewhat expensive.

Provider Response

William C_34

She does the things that I need her to do, so I can have some normalcy in my life. They paid attention to us when we were signing up. We like the person they selected very much.

Provider Response

Jean B_9

They monitored bathroom use. They are responsive. I liked their website where we could see what services were being provided hour by hour.

Provider Response

Terri K_2

The caregivers don't clean the house unless asked. My mom is not very good at asking for help to make sure they offered to help. They are easy to get a hold of for scheduling changes.

Perry R

Some of the people we have retained for a long period of time have been excellent. They sent a lot of people we did not like so it took a while to get enough people we did like. We use another agency as well. They are not very organized and they can be rude. They don't pay their caregivers as much as the other agencies.

Marlene C_2

They did his shopping and cooked meals. They were fine, and it was very helpful during the pandemic.

Anna M_7

It is extremely important, it changes our lives and her life, if she did not have at-home nursing, she would be in a hospital or facility. They should have better communication, definitely.

Ralph T_5

The first shift was excellent. After the first shift he was pretty much out of it. They took care of his incontinence and changed linens. The hospice came. There wasn't any pain medication delivered until after he died. I think it was better in a way that he wasn't drugged up. I kind of compare it to child birth. I would recommend them. I liked the person who set it up. I don't know what her position was. She was very caring. She recognized the need. She did all she could to supply what I needed.

Amiee S

He wants more time with the caregivers but it doesn't fall into the budget so maybe they could reduce the cost of the hours to have a caregiver over. They give quick responses.

Karla Y_1

They made sure she was comfortable. They were friendly and comprehensive.

Malachi S

The nurses have been absolutely fantastic. We feel like we can be personable with them. They could improve the communication.

Anonymous_3725

They check in on him and make sure he's doing okay. I love the nurses they send out. I just can't believe how much they charge for the services.

Thomas S_24

They would do anything that I needed and I was very grateful for that. We reached out to them on a Wednesday and we had someone come on Friday. It was very quick.

Delores G

They have helped her in the shower. I like the caregiver that we have.

Don R_5

Having a good caregiver that was compassionate helped the most. The caregiver was very personable and down to earth.

Deborah _2

She has been eating better with their help which makes us happy. They care a lot and the caregivers have been really good and they call me if there's any issue.

Joseph "Joe" M_2

It was nice just having them there. The caregivers were consistent.

Joseph "Joe" M_2

It was nice just having them there. The caregivers were consistent.

Anonymous_3559

I feel really comfortable knowing that my husband is being taken care of. We don't have anything else to refer to, but it has been a good experience for us.

Anonymous_3559

I feel really comfortable knowing that my husband is being taken care of. We don't have anything else to refer to, but it has been a good experience for us.

Anonymous_3559

I feel really comfortable knowing that my husband is being taken care of. We don't have anything else to refer to, but it has been a good experience for us.

Jonathan M_2

24 hour care is very stressful, so just giving me some time to get work done and to have some down time. I like the quality of the people. I have a team of four or five and they are all great. The communication is difficult with my husband so they are uncommonly patient. They are caring and competent. They get the job done.

Jonathan M_2

24 hour care is very stressful, so just giving me some time to get work done and to have some down time. I like the quality of the people. I have a team of four or five and they are all great. The communication is difficult with my husband so they are uncommonly patient. They are caring and competent. They get the job done.

Jonathan M_2

24 hour care is very stressful, so just giving me some time to get work done and to have some down time. I like the quality of the people. I have a team of four or five and they are all great. The communication is difficult with my husband so they are uncommonly patient. They are caring and competent. They get the job done.

Anonymous_3462

The most helpful thing was having someone there to talk to. I liked the caregivers that come.

Anonymous_3462

The most helpful thing was having someone there to talk to. I liked the caregivers that come.

Anonymous_3462

The most helpful thing was having someone there to talk to. I liked the caregivers that come.

Judy E_4

They have helped me through my mending, I might not even need them anymore because I have gotten better. I have liked all of the girls that have come here. They do their job and are very cheerful.

Judy E_4

They have helped me through my mending, I might not even need them anymore because I have gotten better. I have liked all of the girls that have come here. They do their job and are very cheerful.

David B_27

I felt that the impact was huge, if he was willing to accept help from them. I felt the quality of care was really good. The case manager that came out was top notch, empathetic, and knew her stuff. The actual caregivers mirrored that and were well screened.

David B_27

I felt that the impact was huge, if he was willing to accept help from them. I felt the quality of care was really good. The case manager that came out was top notch, empathetic, and knew her stuff. The actual caregivers mirrored that and were well screened.

Bill & Rosie F

They are available for my loved ones. I have been with them for a long time. They need more help than I can provide. They have done well in filling in with the help. They were willing to be flexible with our requirements and concerns.

Bill & Rosie F

They are available for my loved ones. I have been with them for a long time. They need more help than I can provide. They have done well in filling in with the help. They were willing to be flexible with our requirements and concerns.

Bill & Rosie F

They are available for my loved ones. I have been with them for a long time. They need more help than I can provide. They have done well in filling in with the help. They were willing to be flexible with our requirements and concerns.

Bill & Rosie F

They are available for my loved ones. I have been with them for a long time. They need more help than I can provide. They have done well in filling in with the help. They were willing to be flexible with our requirements and concerns.

Hurley R

It helps me because it helps my father. I like their professionalism, they do a great job.

Hurley R

It helps me because it helps my father. I like their professionalism, they do a great job.

Hurley R