Right at Home Snohomish County

Rochelle M_1

The company told me that the caregiver would probably be able to take the dogs for a walk, and things like that. She gave me the impression that she didn't really care much for dogs, and so she didn't help us out in that way. We have just had them come out one time at this point. I am kind of confused on what she can and can't do to help us out around the house. They need to tell us more about what kind of care the caregiver can provide, and if they can help around the house.

Jordan L

It just depends on my wife and how she is doing that day. I like that they are punctual, and the staff is friendly and helpful. The caregivers are pretty good for the most part.

Provider Response

Mary Katherine Y

They make my life easier because I don't have to worry about my mom when I leave. I like this company because they're willing to work with you on the hours you ask for. They're willing to go the extra mile to find someone to fill the space and if you have to cancel it's not big deal.

Provider Response

Bill H_13

They genuinely seem to like to come here and appreciate their jobs. I like all the people they send to help us, and they come all the way here just for us.

Provider Response

Anonymous_7601

They provided me with a good caregiver. They should try to call before they come out to the home and make sure you're available.

Cindy L_7

They have hired quality care people. They have good caregivers.

Provider Response

Randy M_3

We can count on them to be there on time to provide quality care for my dad. She actually puts effot into cooking for him and things he cant do for himself. They provide peace of mind. I like that they are very consistent whenever I reach out the them and the main caregiver we use is amazing.

Provider Response

Susan D_32

They have been really flexible and listening carefully. I liked that the owner herself came out to introduce the caregiver and conduct the interview.

Provider Response

Loraine (

The biggest impact is spending quality time with them. They are consistent and the people show up and we haven't had a large turn around.

Provider Response

Toeum H

They talk to me. I like that they do a lot.

David P_2

I am pretty much bed bound right now but they take care of the cooking, keeping me cleaned up, and that sort of personal items. I have been dealing with them for quite a long time and they have always provided good caregivers and have been reliable.

Provider Response

Kim G

I really like when they come. I like that they are very responsible and on time.

Susan H_73

She gets lots of help around her apartment which lessons stress. They are reliable.

Provider Response

Anonymous_7446

I had a phone call the other day from the billing guy, I was on vacation. He said the billing was going through, he was filling the wrong card. He didn't know how to do his own job. I was not very happy. When they hand over one shift to the next, it doesn't seem like they communicate very well.

Charlotte (

They are very caring and competent caregivers. They suggested things that would make improvements in our home care equipment. They are very attentive and kind. They were very responsive when we needed to change a few things. The care is outstanding.

Provider Response

Jay W_6

The trips that he takes with the caregivers there are something that he looks forward to. The quality of their caregivers.

Provider Response

Vicki B_11

They respond quickly to communication. I like that they are flexible.

Gary K_9

They sent out a caregiver and they did a wonderful job. The caregivers they sent did a wonderful job.

Anonymous_6523

They are responsive to my needs. I like their helpfulness, friendliness and responsiveness.

Provider Response

Jerry M_5

It provides rest for me. They are responsive to our changing needs and always provide good quality care.

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Anonymous_5651

It saves my children a lot of running around; it makes me feel more independent. I like almost anything about it.

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Patricia P_25

It lowers the stress level in my life, it is help greatly needed. I like the organization of their company. If I have problems I can contact the company to get it resolved.

Anonymous_4439

It's hard because my husband has passed away and my son takes care of the paperwork. It bothers me that I don't know what's being said. The caregiver takes me shopping. She will follow me and carry my bags.

Glenn Z

She's been here twice and when I told her some things that she could do, like dishes if there were any in the sink and some organizing. She creased some pairs of pants for me and filled the dog dish and that was it. It took so much longer to get somebody than I thought it was going to.

Provider Response

LucyW

The caregiver knows what to do and comes over and does her job. I have not had any problems except for one care giver we had a long time ago but overall I have had great caregivers.

Provider Response

Jay W_2

They get him out, take him to the store, and help him with his needs. Their communication has been good and they have good follow-through.

Linda B_49

It's not their fault, but I am just not going to get any better than I am. I would recommend them because they are very professional and knowledgeable.

Charles W_12

She just jumps in when she gets here! I like the caregiver that we have.

Rebecca G_4

When I needed help they came immediately. I look forward to them coming. They could be more timely about making arrangements with sending people out.

Anita R_2

They let me have some alone time. Just time for myself to not worry. It is not their fault, I am not a good planner. I would like to be able to call a day or two ahead to get someone. But that is me.

Monique K_1

The caregiver we have is very friendly and is pretty compassionate with my mom. I like that they were pretty flexible and they were quick to care for my mother.

Theresa D_5

I think what I ask they actually do for me. They help me get dressed. I like that they are personal and they seem to have a genuine quality of care to me.

Anonymous_4613

The girl we have now cooks, but she doesn't know how to work with people who are starting to have dementia. She doesn't have the ability of training she needs to make him feel like a person and then a patient. They started off really good, but now they are so afraid of being renegaded that they will never make any decisions of their own.

Allen W_2

To make my life easier, it gives me a chance to get out and not worry that he is being cared for. They have been very good and I am pleased.

Carol D_21

The services have been a high impact because it gives my husband time to myself. I would recommend them because they are very efficient and I like my caregiver.

Anonymous_3283

The most helpful part has been that it allows me to have time off while someone else watches him. I like that they have been very courteous, happy, and upbeat.

Colleen

My husband is using Right at Home Snohomish County. It's been wonderful. A caregiver comes in for four hours, once a week, and she's very caring, sincere, helpful, and kind.

Anonymous_3214

She made my mom happy. They always had someone there for her. She liked the personal connection.

Alan K

It's not daily, but the help I receive is great. They should hire more helpers. It's hard to get some things done.

James N_8

It gave me the opportunity to go and run errands, have lunch with a friend, and not have to worry about Jim being by himself. I liked the concern of the people that were here. His caregiver was outstanding and overall very caring.

Fredricka W

They need to pay more attention to what they are doing and make sure they are not on the cellphone too much when they are here. The Right at Home supervisor is excellent, and I realize the scheduling is difficult. We had two very good home care workers. One was fired, one wasn't that bad, and now we have a new one who seems to be doing good.

Sue C

It makes it easier. I already have recommended them. They are reliable and kind.

Clarice A_2

They need to give me a little more heads up when they can't be here. I have been with them for four or five years, and they have always done what I have needed.

Carol G_10

I am able to feel safer when they come. I would recommend them because they are friendly.

Kevin B_6

They have gained the confidence of my parents. Overall, they are satisfactory. They see things that need to be done, and they do it.

Anonymous_2185

When they were coming, they did a good job and were thorough. They're on time, and they're friendly.

Penny D_1

It brightens her day, and it gives her an outside person from the family. I like that they are very professional, and they are very easy to work with.

Anonymous_1925

They ultimately find people to cover what I need. I think my only problem is that it sounds like they might be short handed with caregivers.

Vicky R

I am just having a hard time having somebody in the house. It just feels like it's invading my space. I can always get ahold of them, and they are just easy to work with.

Margaret O

They are here on time, and they give me a chance to run errands and go to the Y. I know that he is being taken of well. We have been happy for the most part with the caregivers. If I need more help, it is easy to arrange for that. All around, they have been easy work with.

Christine S

They've helped out by being there for us and for taking care of everything we need them to take care of. They're prompt, professional, and the quality of care is great.

Anonymous_1815

I really appreciated the peri care that they provided for my loved one. They worked with our scheduling.

Judy S_20

I normally only use them to help me if I have appointments. They pick me up and bring me home to stay with me. They are very nice, easy to get ahold of, and they call right back.

Margareta B

They do all the house keeping I need. They clean my house, and they do a good job. I had a little bit of a problem with they way they do billing. They bill per visit, but I would prefer if they did it monthly. It's not a major problem, though.

William "David" G

They get me around and take me to doctors' appointments. They help and care, and it has been outstanding. There were no problems switching days so that I could go to see the doctor.

Michael G_6

They allow her to get out and go to the gym, which she wouldn't typically do. It's nice to have someone to create better meals for her. They could have more administrative communication with us and the caregiver.

Randy S_4

They take care of my dad. The people are excellent. My dad likes to do everything through the mail still and they weren't providing return envelopes for the invoices. We talked to them about it and they have been sending him an extra envelope.

Laurie S_4

I was only able to barely wash my face without losing all my breath. They help me with laundry, dishes, and showers. They have been open with me. It's been great. I wouldn't be able to get as many showers as I do per week if I didn't have them.

Nancy N

They provide caregivers that fit my needs so that I can go about my activities of daily living. They are very professional and responsive.

Judy P_2

It keeps my sanity because I can have a day off and it allows him to see another friendly face. I like that I can leave the house without worrying about my husband.

Marvin S

It is very good. Some caregivers do more than others. Some of them do more than what is listed in the program and others do the bare minimum. Their scheduling and billing department needs to improve. The schedulers sometimes call to ask if they can send a different person. Sometimes I say yes and sometimes I say no, but it seems like they don't get in touch with accounting, so I get charged extra.

Jack W

They have to spend a little bit more social time with my wife and follow instructions on how to maintain the house. We have had such a change in personnel here that we have not found someone yet that is up to par. It is hard to have such turnover.

Kim W_2

I want the aide to show up more often. I need the caregivers to be able to handle certain situations. They could give more consistent training with each caregiver.

Tom a_3

The caregivers assist my mother with medication and food. They help with the daily stuff. I would tell someone that they do what they say they are going to do.

Tan A

They are good people, and even the owners come in to get to know us. They do our scheduling, and everyone shows up for their shift. They make my life easier, and I do not have to get worried. They have very good teamwork. They are very fast and quick, and their services are the best. I tell everyone to use them.

Penny S_1

They're regular. They make sure that you're taken care of. If they tell you they're going to have somebody come out, they do. They've fixed my bedding, laundry, and they clean my house. I couldn't ask for more than that.

Beth D

They are excellent and have been really good for us. They have helped us so that I don't have to take my loved one out to get care for his foot or leg. Sometimes they don't call us to tell us when they are going to be here.

Mary J

They seem dedicated to helping me. I have always liked the people they have sent. They are thorough, kind, and friendly. It is reassuring to know that my mother is in good hands while I am not here.

John S

They have been very attentive and taken care of everything that I needed. They were critical and necessary. They helped him with his showers, did the laundry, and changed the bed.

Becky P

I would recommend Right at Home because they are very thorough and compassionate. The caregivers have only come one time, but having the caregivers with my father gives me comfort knowing that Right at Home is such a good agency.

Colleen W

I would say that Right at Home is responsive and flexible. My needs changed rapidly. I wanted someone to come with little care, but then I needed more care for my father, which Right at Home was able to give. Right at Home has been able to make life easier because my situation deteriorated rapidly and they helped me with what I needed. Right at Home was able to help anticipate my needs.

Anonymous

I would recommend Right at Home depending on the kind of care. My husband just needed more care. I didn't feel that the service was as good as it should have been. They should have sent somebody out who was able to shower my husband. The service didn't help much. It was probably worse because I had to keep after the caregivers. I had to do more work.

Susan L_10

I would tell a friend that Right at Home was timely, cordial, kind, considerate of our time, and caring of my loved one. Right at Home was flexible with the hours and very good at working with us on our needs.

Mike P

I would recommend Right at Home to other people by telling them that I had a few different people from them so they would need to evaluate which workers are best. Right at Home has made my life easier because they provide everything for me so I do not need to do anything for myself.

Anonymous_1024

I didn't get what I was promised. Right at Home promised me one thing and then they couldn't provide what they promised. Some of the caregivers flat out didn't do what I had specifically asked them to do. The services were helpful in case there was an emergency.

Provider Response

Janice

We are using Right at Home for my parents. I have someone come in once a week. The caregiver has done a terrific and tremendous job. For one day, she comes in and makes sure that my dad has a shower and is shaved. She also does laundry and other things that my mom can't do. It has been very beneficial. My mom is not the easiest person to please, but she is very happy with the caregiver. Also, they have a website that I'm able to go into and read her notes every week. There had been a concern or two, but they called me and discussed it with me. We have the billing set up where it is automatically taken from my parents' checking account because my mom is having problem with paying bills. It is so much better. I'm extremely satisfied with Right at Home.

MK. S.

Each caregiver sent out has been helpful and caring. They ask questions to assist me. They are gentle when helping me move. They are punctual and courteous.

Warren H

Our caregiver was very pleasant. The people at Right at Home were always friendly and helpful.

Charles W134258

All caregivers were kind, compassionate, and caring. They went the extra mile in taking care of my brother and their concern for the family.

Naomi178657

The caregiver from Right at Home Snohomish County does a very good job. I don't have any complaints at all. He is on time, cordial, and courteous, and filled out his paperwork like he is supposed to. My husband really likes him, and that’s the important. He works with him. My husband loves to go for a ride, but I’m so tired and I can’t do it. The caregiver takes him wherever he wants to go; it works out wonderfully. Right at Home is great. So far, I haven’t had any problems. When I call them with a question, they’re very cordial and willing to work with me.

Eleanor O'Kinsella

Each provider is helpful, considerate, good temperament, and all around excellent care.

Joyce Driscoll

Caring for my husband who has Alzheimer’s is 24 hours, 7 days a week. Having Jan has been a Godsend. She is a caring compassionate person and I know he is in good hands. Finding the right fit or person for him has given me and him peace of mind and I thank you.

DL Conner

They are great!!

Reviewer12

They always do the best they can in providing a caregiver to meet my husband’s needs.

J. Kingham

Very helpful and attentive.

Mabel H.

You have bent over backwards to accommodate my idiosyncrasies, forgiving my mistakes and caring for me. Thanks so much.

C. Hallanger

Right at Home does it ALL right! When we needed sudden and immediate help for our aging (and difficult!) father this summer, Right at Home provided a wide variety of high quality services and excellent, ongoing advice. We were totally supported by everyone on the staff from the owner to office staff to the care supervisor and caregivers. This team provided compassion, competence, efficiency and service which exceeded any expectations. You can't do better than this organization.

Alfred H.

Very good caregiver, very friendly and good worker.

Mrs. James G. Stewart

We have been very pleased with the caregivers. They are very professional and want to please.

Anonymous115251650

We used Right at Home for my mom. They did a very good job. They're very prompt. If they had to send a new person, one of the directors would come with that person to make sure that they were well addressed as to what to do and to get any new information from me about changes in my mom's condition. They're very responsible, and they make sure that their caregivers knew what to do. The girls were very always prompt. They were very kind. They knew that they had to work with mom, and they were very successful doing that. They seemed to know how to work with someone that might be a little bit confused. Sometimes seniors do want to say no to strangers, particularly when it comes to helping them in the bathroom, but there's ways around that, and they seemed to know how to do that. They seemed to be better trained. They're very professional. They're easy to work with. If I had questions about the bill, I had no problem talking to them. They were very respectful, and that worked well. They did a very good job.

Julie Simpson

Right at Home was exactly what we needed. The men and women were all very professional , kind , caring and great to have fun our home. We would highly recommend them for caring for anyone.

Malid Kegswald

The girls are very conscientiously attentive to my needs and questions. I like all of them. When I was hospitalized I know Ron and Sharon were worried about my welfare. He had my P.O.A and made a contract with R.A.N for some to check n me every day. Now, I am needing them less often usually one only.

Julie Solleer

Very responsive agency. Always willing to do their best to meet your needs. The billing department has great customer relations! The caregivers thus far have been excellent.

Maureen Roberson

Mom says “she did good.”. Looks like she did what was expected but nothing beyond. Left coffee pt area unclean also left ½ hr (?) early on both days.

Gordon Gilchrist

Debby is a very cautious person as well as careful. She moves/transfers me carefully. Brenna is a good driver and a great dresser. She is very considerate.

Julie48

We love Amber so much! My mom feels very comfortable with her and looks forward to their time together. Amber is so natural with her, and mom is able to relax.

Caring73569950

We like the caregiver from Right at Home. He is good a match to my dad. He takes care of my dad when I need to get out of the house. The care and service are good.

MrsEC

Very nice people.

Betty24

Very good, very caring.

Rodriguez

We were very pleased with your services and would use them again should the ocassion arise. Thank you for all you did.

Jennifer14

Great response time! Victoria's team has helped grandeur where we need extra help!

Dave7

Our experience has been nothing short of what Vicki promised. The service level and care from the caregivers, Dianne and Mary Jane is great. The two most important and impressive things: 1. Flexibility with the scheduling of hours. 2. Mom is comfortable with Dianne and Mary Jane. Vicki and Right at Home will be highly referred!