
Reviews of Right at Home Snohomish County
Home Care Reviews for Right at Home Snohomish County
January 20, 2021
I am a current client of this provider
January 08, 2021
I am a current client of this provider
December 17, 2020
I am a current client of this provider
December 08, 2020
I am a current client of this provider
November 21, 2020
I am a current client of this provider
October 26, 2020
I am a current client of this provider
February 11, 2020
I am a current client of this provider
February 10, 2020
I am a current client of this provider
January 15, 2020
I am a past client of this provider
December 12, 2019
I am a current client of this provider
November 21, 2019
I am a past client of this provider
November 13, 2019
I am a current client of this provider
October 09, 2019
I am a current client of this provider
September 26, 2019
I am a current client of this provider
September 10, 2019
I am a current client of this provider
August 27, 2019
I am a current client of this provider
August 19, 2019
I am a current client of this provider
July 25, 2019
I am a past client of this provider
July 25, 2019
I am a current client of this provider
June 19, 2019
I am a current client of this provider
June 19, 2019
I am a current client of this provider
May 30, 2019
I am a current client of this provider
May 25, 2019
I am a current client of this provider
April 24, 2019
I am a past client of this provider
April 24, 2019
I am a current client of this provider
March 25, 2019
I am a current client of this provider
December 13, 2018
I am a current client of this provider
December 13, 2018
I am a current client of this provider
November 27, 2018
I am a current client of this provider
November 27, 2018
I am a current client of this provider
November 09, 2018
I am a current client of this provider
September 18, 2018
I am a current client of this provider
September 18, 2018
I am a current client of this provider
July 20, 2018
I am a current client of this provider
July 20, 2018
I am a current client of this provider
May 22, 2018
I am a current client of this provider
May 22, 2018
I am a current client of this provider
April 26, 2018
I am a current client of this provider
April 16, 2018
I am a current client of this provider
March 13, 2018
I am a current client of this provider
March 13, 2018
I am a past client of this provider
December 11, 2017
I am a current client of this provider
December 11, 2017
I am a current client of this provider
November 21, 2017
I am a past client of this provider
November 17, 2017
I am a past client of this provider
November 10, 2017
I am a current client of this provider
October 24, 2017
I am a past client of this provider
Provider Response
I am always saddened by a client departure that has not been a good fit or if we are unable to assist them in their care. We address concerns with all our clients as soon as we are notified by the client, the caregiver or a family member. After receiving the notice, if we know who the client is, we will go and sit with them and alter a care plan and talk to them. After a time, if the client is not satisfied with us, especially if we have told them that we are not a housecleaning service and our services are for light housekeeping in the home or if their personal care needs have changed to less care, we strategize with the client and their family members to find a fit. There have been some clients that are no longer a fit for our agency and even after trying to replace a caregiver, change a care plan, meet with them directly, refer them to another agency or find any other resources that could meet their needs, at some time we are unable to fulfill their needs. We are required to give 72 hours’ notice in writing unless it is a safety/emergency or a danger to a caregiver and give them a list of other agencies to try. We have at times been able to lengthen the time with the client if it is needed until they find another resource. My door is always open to my clients and caregivers alike and I am very active in the business in addressing concerns. Sincerely, Victoria L Johnston Owner/Supervisor of Direct Care Services
August 21, 2017
I am a current client of this provider
February 18, 2017
I am a current client of this provider
September 29, 2016
I am a current client of this provider
September 27, 2016
I am a past client of this provider
June 10, 2016
I am a current client of this provider
February 25, 2016
I am a current client of this provider
December 30, 2015
I am a current client of this provider
December 30, 2015
I am a current client of this provider
December 29, 2015
I am a current client of this provider
December 18, 2015
I am a current client of this provider
December 18, 2015
I am a current client of this provider
December 17, 2015
I am a past client of this provider
December 16, 2015
I am a current client of this provider
December 15, 2015
I am a current client of this provider
October 28, 2015
I am a past client of this provider
September 02, 2015
I interviewed this provider
March 31, 2015
I am a current client of this provider
March 27, 2015
I am a current client of this provider
February 27, 2015
I am a current client of this provider
February 27, 2015
I am a current client of this provider
December 17, 2014
I am a current client of this provider
December 09, 2014
I am a current client of this provider
November 20, 2013
I am a current client of this provider
June 29, 2013
I am a current client of this provider
May 31, 2013
I am a current client of this provider
May 31, 2013
I am a current client of this provider
March 29, 2013
I am a current client of this provider
March 26, 2013
I am a current client of this provider
About Right at Home Snohomish County
Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.
Custom Care Plan
From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.
Caregiver Training and Care Supervision
Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.
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