The company is short staffed and lacking the knowledge of knowing how impactful their services really are. Kudos to being a family own company and black owned. However, they do not keep you informed of changes until the last minute including call ins, they do not have enough staff for respite hour usage even if you tell them 3 days in advance. Not only do they not have the staff you have to call them back to know they don't. They don't staff on holidays per an office worker nor do they seem to care in a profession where CARE is the top priority. I wouldn't recommend this company to anyone.

Heaven's Touch Nursing Services
Offers Home Health Agencies
1 Review
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(800) 973-1841

Reviews of Heaven's Touch Nursing Services
Home Health Reviews for Heaven's Touch Nursing Services
June 18, 2013
I am a past client of this provider
About Heaven's Touch Nursing Services
Heaven's Touch Nursing Services is a home health agency serving Richmond, Virginia and the surrounding area. Heaven's Touch Nursing Services offers around-the-clock medical and non-medical care in the home. Contact the agency for more details on services and rates.
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Medicare
- Medicare Provider Number: 497599
- Ownership Type: Private
Quality of Service
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Checked for pneumonia shot0%
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How often home health patients, who have had a recent hospital stay, had to be re-admitted to the hospitalNot Available
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How often home health patients, who have had a recent hospital stay, received care in the hospital emergency room without being re-admitted to the hospitalNot Available
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