Kindred at Home Waco, TX

Kaycsullivan

I had used Kindred at Home Waco last year after 2 spine surgeries and was very pleased I had 2 More spine surgeries thus year and wanted to use them again. First, I was never told number of visits I had. They used nursing visits I did not need that counted against my PT care and ended up shorting me on the care I did need , PT I had 2 surgical errors and really needed the PT for my affected leg. They cut off my PT care Saying I used all my visits without warning and in the same week I had a bad fall in my back and each week since I have had falls . They should have told Me nurses visits counted against the PT I really needed, I would Then have gotten the care I needed. Now I am left with real walking issues and 2 significant injuries due to falls. Make Sure they tell you number of visits At the beginning and if you do not need nursing care refuse it . My 2 best friends are RNs and they were getting pictures of my spine every other day NO issues with incision . I feel ripped off by Kindred and have filed complaints with State and talking to my lawyer. They need to tell patients at the start All they wanted was money. Debbie who did my PT was great

Caring104865150

It is me that Girling Home Health provides the service for. They have done well, and I don't have any complaints. There is a girl that comes -- I am independent when it comes to bathing -- but she sits in another part of the bathroom and just lets me bathe and shower. She is very compliant that when I get through with my shower, she cleans it out, she picks up the wet towels and hangs them up, and she does a really good job. She is just great.