Home Instead Senior Care - Waco and Surrounding Areas

Offers Home Care

54 Reviews
Call (800) 973-1841
Home Instead Senior Care - Waco and Surrounding Areas (800) 973-1841

Reviews of Home Instead Senior Care - Waco and Surrounding Areas

54 Reviews Write a review

Home Care Reviews for Home Instead Senior Care - Waco and Surrounding Areas

October 11, 2019

By Kathy B.

I am a past client of this provider

No problems with care. Excellent care received.

October 10, 2019

By Bob

I am a current client of this provider

Everyone is very friendly and knowledgeable. They are responsible with us.

July 10, 2019

By Sandra T.

I am a current client of this provider

It's a bright moment when my caregiver arrives. Not only do I look forward to seeing her, my dogs sit by the front door waiting for her. She encourages me in my recovery from surgery and points out ways I am getting stronger. She's professional, shows initiative and is willing to do anything I need help with. I am happy I found Home Instead Senior Care.

July 08, 2019

By Anne K.

I am a current client of this provider

I enjoy having Angela help me with light housekeeping and transportation. She is also a good companion and we have fun together. She has a sweet spirit and it shows in everything she does.

April 08, 2019

By Donna S.

I am a current client of this provider

My caregivers make me feel comfortable. They want what is best for me and show it by taking good care of me.

February 12, 2019

By Ed

I am a current client of this provider

I don't have family here and feel like my Home Instead caregiver is family, and the office, too. I don't remember as well as I used to and they keep track of my appointments and reminds me to take my medications. When Home Instead says they're going to do something they do it. I can trust them.

November 28, 2018

By R. Clark

I am a current client of this provider

I have been with Home Instead Senior Care almost a year and it's made a difference in my life. My caregiver has become my friend. She provides companionship, light housekeeping and laundry assistance, making it easier for me to stay in my home. She takes me grocery shopping, to doctor appointments and takes me other places. I don't know what I would do without her!!

November 27, 2018

By James P.

I am a current client of this provider

We started with Home Instead senior care to help my wife go through things and organize. Our caregiver is a hard worker and made big difference in our lives. She cooks as well so I have meals for several days. Life wouldn't be as easy if Tonya wasn't here.

October 26, 2018

By J.W.

I am a current client of this provider

I am very happy with Home Instead Senior Care and my caregiver. I can't imagine life without them! Not only is she good at what she does, she's great to talk with. Everybody needs a friend!

September 06, 2018

By Barbara S.

I am a past client of this provider

I was a patient in January 2018, and very pleased with the caregivers sent to my home.

August 31, 2018

By Linda

I am a current client of this provider

When my caregivers come through the door, they have a smile on their face, no matter what their day has been like. They give me a hug, let me know they care and make my day all better!

August 31, 2018

By Lydia

I am a past client of this provider

Knowing that I could count on their agency to provide such wonderful people to help me with my mother and then to sit with her during her last days/hours was so reassuring. Beautiful people!

August 21, 2018

By Deirdre & Steve

I am a current client of this provider

Home Instead is good at matching caregivers with their clients. Our caregiver understands our needs and has helped us in a compassionate way. She has been quick to change and adapt, as our requirements have. When she arrives she is always in a good mood and happy; that means so much! We enjoy joking around and having fun while she's there. She's a breath of fresh air.

July 31, 2018

By Dorothy D.

I am a past client of this provider

I hurt my back and was having difficulty taking care of myself. I found Home Instead and they helped me in so many ways. Having caregivers from Home Instead enable me to stay home while recuperating. They have truly blessed my life.

July 20, 2018

By Robert M.

I am a current client of this provider

I have been using Home Instead Senior Care for several years to make meals for me. It gives my wife a chance to rest and go to appointments, while knowing I am being well taken care of. My caregivers have been dependable, reliable, and friendly.

March 30, 2018

By Edna D.

I am a past client of this provider

I hurt my lower back. Instead of getting better, I got worse. I live alone and my family urged me to get help. A friend was using Home Instead Senior Care. We called them. They helped me with house duties, meal prep, transportation and companionship. I wish I had contacted them a couple of weeks earlier! I am doing much better and getting around on my own. Thank you Home Instead!

November 27, 2017

By G. Jimenez

I am a current client of this provider

We couldn't do life without Home Instead Senior Care. Being a caregiver for my wife takes a lot of work. Having our Home Instead caregiver several days a week allows me time to run errands and have time to myself.

October 17, 2017

By Don N


Caring for my aging parents was going to be, and is, difficult. There is no way around it. But there are better choices to be made when we have to go through it. Home Instead has proven time and again that it was the right choice for my parents. HI is more customer/client oriented and so very well-managed, that it does make a difference in my workload. I have tried a couple of other home care companies. They presented more problems than solutions. We're very pleased with Home Instead!!

August 21, 2017

By Jane E.

I am a current client of this provider

I was in rehab and wanted to go home because I would be more content recuperating in my own home. I knew I would need someone who could help me with light housekeeping, laundry, cooking, errands and taking me to doctor appointments. Since I wasn't fully recovered, my daughter had heard good things about Home Instead Senior Care from someone in Fort Worth and was pleased to discover there was once in the Waco area. I've been with Home Instead since March 2017 and couldn't be happier. I consider my caregiver to be a gift from God and she couldn't be any better; we are very compatible! I highly recommend Home Instead Senior Care to anyone who wants to stay in their own home and receive excellent care.

February 28, 2017

By Sandra S.453742

I am a current client of this provider

My mom has had caregivers in the past from other sources who weren't reliable and didn't provide good service. When mom found Home Instead Senior Care two and half years ago all that changed. She loves Home Instead; says her caregiver is like another daughter! Their service is great and they are dependable. People have told us they know caregivers who would be less expensive, but I told them we tried that in the past and learned you get what you pay for. Home Instead Senior Care provides good value and takes great care of my mom.

January 31, 2017

By H. L. O.

I am a current client of this provider

I am glad to have Home Instead Senior Care. I don't know what I would do without them. I don't have to go to a nursing home because Home Instead Senior Care runs errands, buy groceries, does light housekeeping and spends time with me.

January 27, 2017

By J. Lewis

I am a current client of this provider

My caregiver is perfect and does a great job of helping me. She is always on time and takes care of everything I need assistance with.

December 29, 2016

By Sue Margaret H.

I am a current client of this provider

I like my caregivers. They are very helpful to me. They listen to what I say and answer my questions. They communicate well with my niece who lives out of town and watches out for me.

December 28, 2016

By Debbie C.181866

I am a current client of this provider

Home Instead Senior Care has always been high on our list of companies we do business with. They are good at getting a read of the family so the appropriate caregiver is assigned.

November 29, 2016

By Elaine147040

I am a current client of this provider

Dorothy, my caregiver, is really kind and friendly. She helps me with my home and pets. She takes me to grocery shopping, to doctor's appointments and the dog park so Pookie can run. I don't know what I will do without Dorothy.

August 31, 2016

By Alfred and Elaine

I am a current client of this provider

We used another well-known agency in the past and now that we have been using Home Instead we will not use any other agency. One difference we found is that Home Instead caregivers care about how they look when they come to help us and are clean and well groomed. They are very kind and helpful and are like family to us.

December 18, 2015

By Rosie F.

I am a current client of this provider

If dad had known allowing a stranger in his house would help us this much, we would have asked for help sooner. The caregiver wasn’t a stranger very long.

September 30, 2015

By Debbie Griffn

I am a current client of this provider

My caregiver and I are like two peas in a pod! We get along so well. She is such a great organizer! I love her companionship and I almost feel depressed on the days she is not here. Home Instead did an excellent job pairing her with me. I would be happy to recommend Home Instead to anyone!

August 31, 2015

By Estelle Klaras

I am a current client of this provider

My caregiver is so wonderful! She is good about communicating and she really cares. She really spoils me. She looks for things that need to be taken care of and just gets them done. If I am feeling a little depressed, she is great about cheering me up. She is very good-hearted and stands out like a star! She is really my stability. It has been a perfect match. My family says so too and we wouldn't change a thing.

July 31, 2015

By John114775550

I am a current client of this provider

We feel very fortunate to have Home Instead supplementing their care with what my mother is receiving at her independent living apartment complex. My mother says, "I really look forward to my caregiver's coming. She has my heart. She is more like my friend. I don't ever want to loose her and if I did, I wouldn't want to stay without her." Home Instead is keeping her happy and active, which are the most important to us.

June 29, 2015

By Irene25

I am a current client of this provider

Everyone from Home Instead has always been nice, accomodating, and helpful. I really enjoy my caregiver a lot and really look forward to her coming. Our caregiver is such a wonderful fit. I just couldn't live without her. My daughter also thinks that she does a great job. My daughter could not be more pleased. The communication has been wonderful too. My daughter said that she can go to work and not worry!

May 15, 2015

By James Dezell

I am a friend or relative of a resident

Using Home Instead has been a wonderful experience all the way around. All our caregivers have been professional but very personable. We all really have enjoyed listening to one of our caregivers and my dad always cutting up and bantering with each other. It was very special to both my Mom and dad when she was with them when he passed away recently. Another one of our caregivers we would adapt if we could. The office always keeps everything running so smoothly. Home Instead has allowed my parents to remain at home. Which we are all thankful for! We highly recommend them!

April 23, 2015

By Sherry & Family

I am a current client of this provider

Our caregivers have all been so very encouraging, supportive, patient and all around good. We really appreciate their communication not only with their office, but also with each other which has been so very helpful for continuity of care! They have even been great about asking the therapists questions and learning how to best help with exercises the rest of the week. The office staff is easy to work with too. We would highly recommend Home instead to anyone.

March 20, 2015

By Wayne and Janet Pick

I am a current client of this provider

We have been using Home Instead for 2 years now. We have been so pleasantly surprised to never have an issue all this time. All our caregivers have been so very good, even the few times we have had a fill in. They have all been so very congenial and willing to please. The office staff is great about communicating as well. It is and has been an amazingly positive experience. We would recommend them to anyone!

February 27, 2015

By Caring106794650

I am a friend or relative of a resident

I believe Home Instead is a great organization. I have total trust and confidence in our caregiver and Home Instead. Love (caregiver) she is very well organized, reliable, responsible and proactive. I appreciate how she takes initiative and knows exactly with assertive kindness, how much she can encourage and push my wife to be as active as she can with her Parkinson’s, which can be different each day. She is truly wonderful and I would give her the highest marks. I would be happy to recommend Home Instead to everyone.

December 27, 2014

By Karen103477250

I am a current client of this provider

Home Instead is perfect! We love how the caregivers take charge when they need to and let my dad be as independent as he can be at others when appropriate. It is a wonderful balance. They are so sweet and accommodating. The communication between staff, caregivers, and family is so great it really makes us feel connected. We sleep so much easier at night now! We could not be happier with Home Instead Senior Care.

November 29, 2014

By Caring102312450

I am a current client of this provider

Having Home Instead has allowed us to stay at home and stay safer, healthier, and happier. My wide and I love all the caregivers that are coming since we have increased the number of housed we have helped. We depend on them so much. They are creative and caring. They even read devotionals each day.

November 23, 2014

By Dana & Brooke

I am a current client of this provider

I wish we could clone our caregivers for others to have. We consider ourselves so blessed to have Home Instead and our caregiver in our and our Dad's lives. Our caregiver is resourceful, creative, patient, and really quite a wonderful woman. The office staff is also wonderful, kind, great about communication, and have also been a positive, happy influence in our Dad's life. He tells us he just loves his caregiver and doesn't know what he would do without her. Home Instead gets rave reviews all the way around from us!

September 12, 2014

By Juanita4

I am a friend or relative of a resident

We would recommend Home Instead to anyone and everyone! All the caregivers we have ever met have exhibited the utmost professionalism and empathy. Our regular caregiver is very responsible and tuned in to my mom. She picks up on everything, no matter how small. The transportation our caregiver provides is invaluable. Having the extra pair of eyes and ears waiting over my mom really gives us incredible peace of mind.

August 30, 2014

By Deirdre2

I am a current client of this provider

Even though I am not yet considered a senior, I have had some health situations arise to where I would not be able to stay at home without help. Home Instead has been a miracle and a life saver for me and my family. My caregiver is very hard working. She is always looking for things to do. She has become a great source of friendship for me. The most important thing is the companionship she offers as well as getting the tasks done. We couldn't be happier with Home Instead!

July 31, 2014

By Athalee & Glendon

I am a current client of this provider

We would be happy and delighted to recommend Home Instead to anyone. We didn't know how it would work to have someone in our house but we are so glad we did. It has been a great experience. Our caregiver is very caring, fast with her work and very cooperative. She looks for things to do and just takes care of them. We really like her and don't want to lose her. We definitely got the best possible match!

July 19, 2014

By Pat96138050

I am a current client of this provider

Home Instead is terrific! They allow me to keep my independence while simply offering assistance. I feel like I can bring up anything with my caregiver. She is very polite has a pleasant personality and is always looking for things to do. I appreciate her sense of humor and we tease each other a lot. I really look forward to her coming and can't say enough good things about her. Shes not only my "assistant" she is my friend. It is such a relief to know . I don't have to move.

June 27, 2014

By Mc Brides

I am a current client of this provider

My husband is so pleased with his care provider and looks forward to her visits 3 times a week. She does so many things to make him as comfortable as possible. She is dependable and sees that he takes his meds in a timely manner.

June 27, 2014

By Scot1

I am a current client of this provider

Our caregiver is awesome. My dad really looks forward to her coming. In fact, knowing she's coming helps to get him out of bed in the mornings. My dad says she is just like a family and fits in so well. Everything about our experience has been "spot on"! We would most definitely recommend them.

June 19, 2014

By Mr. & Mrs. Ivy

I am a current client of this provider

Home Instead has given us a very reliable service. Our caregiver is a very knowledgeable and caring person. She does a great job and we really trust her. I couldn't have picked myself anybody more suitable. I don't know what we would do without her.

June 19, 2014

By Arlen1

I am a current client of this provider

Home Instead and their caregivers are really superb people! We could not have picked better caregivers if we had done it ourselves. They are really just about like family now. They are trully wonderful, outstanding and super fantastic!
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About Home Instead Senior Care - Waco and Surrounding Areas

Home Instead is a non-medical provider of personal care, companionship, meal preparation, light housekeeping, medication reminders, errands, incidental transportation and even Alzheimer's and dementia care. Our CAREGivers encourage, assist, and stimulate our clients in a variety of activities that improve their quality of life and help them maintain their independence. All of these services allow a senior to stay HOME INSTEAD for a longer period of time.

Home Instead - Caregiver Skills

Safety training on home safety, avoiding injury and falls, preventing strain and pain, safety in the kitchen, cautious cleaning, safe driving, outdoor safety hazards, and disease protection and prevention.

Basic training on emergency situations including stroke, falls and fractures and sudden illness, communication tips including communicating to those with dementia or Alzheimer's, activities for seniors to engage in, mealtime preparations, housekeeping tips, signs of abuse, and tips on reducing caregiver stress.

Advanced training on understanding senior illnesses and conditions, depression in seniors, caregiver stress, in-home exercise for older adults, making mealtime fun, communication tips with the senior, their family, and the caregiver's franchise office.

Activity training including reminiscing activities, modifying activities, activities in facilities, adapting activities for those with impairments, different types of engaging activities for older adults such as gardening, mind builders, and crafts and hobbies, and getting a senior involved in the community in places like senior centers, worship services, volunteering and errands.

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Photos of Home Instead Senior Care - Waco and Surrounding Areas

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Services and Amenities of Home Instead Senior Care - Waco and Surrounding Areas

Agency Type

  • Full Service Agency
  • Agency Extra: Each Home Instead Franchise Office Is Independently Owned And Operated.

Range of services

  • Companion Care
  • Range Of Services Extra: Hospice Support, Alzheimer's And Other Dementias Care, Chronic Conditions

Types of care

  • Transportation: Yes
  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance


  • In Person Interviews
  • Reference Checks
  • Driving Record Check
  • Residency Confirmation
  • Drug Screening


  • Continual Training

Training Areas

  • Family Communication
  • Transition Issues
  • Memory Care Training
  • Training Areas Extra: The Aging Process, Building Relationships, Alzheimer's Or Other Dementias Care

Payment details

  • Payroll Provided For Caregivers


  • Bonded And Insured
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Home Instead Senior Care - Waco and Surrounding Areas

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