BrightStar Care of Stroudsburg & Allentown Stroudsburg, PA

Tammie C

They're flexible with scheduling. Their communication is excellent.

Heil L

It gave me at least four hours to where I didn't have to worry about my mom. They showed up, and did a good job.

Julie S_29

Without BrightStar they can't use their antibiotic. I like the referral system and their nurses are easy to talk to and get a hold of.

Rita B_18

It's been positive by putting my mind at ease in terms of any questions I have. One thing I would tell a friend is that they're always there for me.

William P_23

I just think that the service they provide for my father is very high quality, they have helped him in his recovery. I personally like how they communicate, and I appreciate the quality of their staff. They are a quality company.

Neal Z

The caregiver does what I ask. She sits down and talks to Pat and gets her involved in the conversation. It gives me time to do things outside the house. All the people that come in are very polite and do what I ask. Ebonie is a good girl.

Richard G_10

They've helped me by giving me some free time while knowing Deborah is being taken care of. They have responded to all the requests for what I needed.

Christina F_3

They need to send the same caregiver, which would be helpful. The caregivers have been very nice and sincere.

Theresa M_15

Jill is a fantastic nurse and makes me comfortable. I enjoy my time with her. I like everything. I have never had a problem. They are accommodating to my schedule and time. My nurse is fantastic. I nominated my nurse for the Nurse of the Year award, which she won.

Anonymous_1704819189

They just cared for my mom when she was dying. Just that the caregiver was very kind and caring.

Phillip B_6

I had some pretty severe burns. Every day, you had to take the bandages off. They were very phenomenal with the way they wrapped them and their attitude. The nurse is the reason why I like Brightstar. Also, Danielle and Karen were exceptional.

Gena T

The client is very happy with everything. It has had a positive impact because it gives her 4 hours to be with someone else other than me. I like the reliability. When you call, you get answers, and they get back to you. The aide is outstanding.

Dan O_2

All three days were outstanding. They understood what we were asking for my wedding weekend. Everything was very smooth from start to finish, and that is rare with these types of companies and services.

Doris S_15

My mother receives care once a week and it is a huge help. The caregivers are very nice to my mother.

Chris S_12

It's simplified my treatments beyond description. The nurses are very professional, and very friendly.

Mary Jo S_3

They come on time and are easy going. I'm very comfortable with them. I like the people that they send to my home. It's convenient.

Maureen C_4

They've helped the most with meal prep. We're fairly new to the service, but when I had concerns they adjusted it within the day.

Katherine M_6

We got what we needed. They can do more. One of the girls did a fantastic job. The other girl did not do as much as she could have.

Lorraine C_2

They schedule all my nurse appointments and call me when the nurse might not be able to make it. They also replace them. I like the nursing care I receive.

Ronald C_8

They do a great job, it is very helpful. They are very friendly.

Cory M

If I have any questions they will answer them. I like the workers and the wound care nurse is fabulous.

Susan B_64

They picked the right person for me the first time. They are willing to work with you and flexible.

Sharon B_43

The gentlemen who sold us the services explained everything in detail. I received everything in writing when it came to the care. I liked BrightStar Care because the staff was very personable.

Anonymous_3631

They try to keep me on schedule. I have had very few problems over the last couple of years. Their nurses are very well-trained.

Meredith S_1

They provided consistent care, so my mom could get familiar with the caregivers, and they were super good with her. I liked that they were easy to work with, and they were available 24/7.

Michael D_16

The nurses are very friendly and knowledgeable. I would recommend them because the communication and services are great.

Barry F_2

They provided good conversation. I like that they have done everything correct and the nurse was very nice.

Steven S_14

If they say they're going to be somewhere or do something, they do it. They are always on time and they do follow-up calls. The service is amazing. The people are amazing from start to finish.

Robert S_40

They help me the day after I get infusions. I like that they have always been helpful. I haven't had any issues.

Luella S_1

It is very friendly and efficient, I do not have to say what needs to be done. I like that they send the schedule with the emails, and I like that they do not change the caregiver every other day.

Richard P_18

Just a little more communication with the patient. As an organization they need to have better communication. They need to let people know ahead of time who is coming and going. There are also people in the past who have needed to be trained.

Marie L_13

The girls have been nice and helpful. They could improve on not sending me different people who are out of the area.

Anonymous_6389

We hired them to keep an eye on here. They are very inconsistent and half of the appointments something has changed.

Mary E_19

I really did not see anybody until they came out every 6 months to reevaluate my mother. That is all that they were supposed to do. She did not get anything else. Nobody came out as a weekly or monthly thing. No nurse came to check her. The young lady came in to help my mother with taking showers and whatever she needed so it was good.

Lisa L_25

They have given us peace of mind when we aren't there. I know that she is safe. I like the level of professionalism they have.

Kathy Y

They take care of my mother. They should hire more people that can work.

Liris "Lee" T

The cleaning helps the most. I get along with the nurses who come.

Becky A

The caregiver did a ton for my dad. She did his laundry, made sure he ate, and played cards with him. I liked that my dad's caregiver was wonderful with him.

Eric P_3

The service does not effect me in either way, it's just there. Eveyone that comes to me is very nice and personable.

Anonymous_5731

They are very friendly, and I love the care and concern they have for the patient. They are trustworthy.

pati3nt

This review is shamefully overdue. Bright Star Home Care is the best at what they do. I've had nothing but positive experience. I'd particularly like to compliment Jenny, who is beyond wonderful! She is so on the ball, thoughtful, proactive and thorough. For instance, she had visited me just once. The next time she arrived, she had purchased cleaning and other supplies we'd just touched on in that first visit. I mean, weeks had gone by and she remembered and went to the trouble to acquire the items! She is a credit to Bright Star and a good example to the rest of us!

Provider Response

Richard P_14

The agency can improve their communication. I would like them to improve their communication with me.

Allan C_1

They've made my experience positive by helping me with the things that I need help with. I like BrightStar Care because they sent me a caregiver who is dependable.

Frances R_1

Their accuracy has made this experience positive. They are extremely prompt and accurate.

Anonymous_1227

They come when they say they are going to. They are reliable and the people are nice.

Susan B_47

I cant do changing of my sheets and grocery shop they help me and also vacuum along with grooming. I like that they are dependable and they are diligent.

Shirley K

I can go to work and do what I have to do, knowing that the client is cared for and that the caregivers would call me if needed. I like that they communicate with us. There is more now than there was before, they have gotten a lot better.

Zoila B

They have provided good aides for me. I like them very much.

Randy G_1

Knowing that they are coming here once a week helps me a lot. I like that they come to my house and they are very professional.

Theresa T_1

They have great communication. I liked the health aides.

Carolyn S_20

They work with my schedule. The nurse I have regularly has been awesome, and any substitute is great.

William R_35

They help me to get around better. They are nice and courteous.

Dawn C_4

I like having the same nurse every time so I can build a relationship with her. I like that they are friendly and compassionate.

Susan M_46

They check in with her to see if she needs anything. They always cater to whatever her needs are.

Cheryl P_9

They help me bathe. The caregiver does a lot for me.

Razia O

Its just really great to have a family remember be able to provide her care instead of having a stranger come in. I like that they have good caregivers and office staff.

Carmelia B

They do a lot of services for me. I am blind. I like their efficiency.

Rebekah M

She is helpful by being available. I like that my caregiver comes out and helps.

Ronald F

It's hard to say. It would be different if I was getting the service that I need. I would like to have an aide that I can count on. I'm very dissatisfied with them. I'm supposed to be getting 11 hours a week, but recently I'm lucky if I get one person a week.

Irene R_4

They helped us the most by being flexible. I would say they are very accommodating and try to make sure that they are meeting all of the client's needs.

Andrew H_2

They have relieved me of other responsibilities. I like the caregiver that they have sent out.

Anonymous_1544

I have anxiety so they were very helpful with that. They were very nice and patient.

Nicole F_1

They allow me freedom and personal time. They care about the clients and the employees.

Jarad Y

Because the caregiver was so late she really messed up my whole day. The lady was two and a half hours late and did not contact me but my caregiver before her was much better.

Bethann B

She's done a lot. She talks to me and treats me well. She does what she has to do when I'm not feeling well. I like the nurse. She goes above and beyond.

Luz D

They help her with exercises. They are available when I call.

Renee V_1

I do the services at home, which is nice because I can be at home with my kids. I did recommend them the other day. They are friendly, they're on time, and they give me a heads up if they're running late.

Cynthia H_8

They come and take my blood so I don't have to go somewhere else. The staff is very friendly.

William B_22

By performing their job correctly it has made my life easier. They have courtesy, do their job, and they are very professional.

Elba R

I think that they stimulate her. They could pay their workers more and that is the only thing I can say that they could do better because it is the best.

Joanna S_3

I liked how I did not need to go anywhere. She was very helpful and she took care of me really well and she was on time.

Danielle D

My mom lives alone so it is companionship. I know the scheduler is easy to get a hold of. The caregiver is fantastic.

Johnnie L

Initially, I wasn't able to move and walk, but with the support, I am able to do a lot of things for myself. I like the promptness and professionalism that the home care worker gives me.

David R_11

We had a problem with not having the same people showing up. It took a long time to get help.

Natalie C

It is a low stress experience. I recommended BrightStar because I like the nurse that I have.

Linda K_18

I think they help me and the infusions make me a bit stronger. The nurse that comes to help me is very knowledgeable, polite, and nice.

Lance B_2

If I didn't have them, I would probably be in a rehab center. Whenever I have questions, I am able to reach them and the staff is so wonderful. Any time day or night, I can reach out to them, and they are always ready to answer questions.

Mary R_7

There are some things in the house that I can't do anymore, and it's quite a bit of help to get that cleaning. The girl that they send is very reliable and trustworthy, which is important.

Virginia M_8

They would drive me to the store or to appointments. The people that they sent to help me, the workers, were very professional.

Juan B_1

They help me in my house and they clean. They work well and they are attentive.

Gerald S_4

The infusion provides me with some of the mobility I was lacking before. I am responding well to the treatments. I like the people that they have employed who come to my house to provide my transfusions. They are prompt.

Alan C_1

Without my caregiver I would be lost. When I need help she is there for me. If everyone could have a caregiver like I do it would be great. When she's here with me it's great. She does everything she should.

Sean C_1

They were there and did what needed to be done. Everyone we worked with was excellent and they were great with rescheduling.

Jacob R

I am glad that there is a service out there that does things like this. They basically send the same nurse and she is really good.

Debra A_2

They help with everything because I have arthritis and can't do a lot, and so they help him out. They are competent, and we thought they were the best when we talked with them.

Andrew K

They mostly clean up, and they keep the house clean and orderly. They are prompt.

Anonymous_3268

She knows what she's doing with the infusions. They are on time and have good people.

Gina B_1

I don't have to worry that someone is with my mom. I like they are reliable, and the people are caring.

John W_30

It has helped knowing who is going to be there. It makes us more comfortable if I have to leave, knowing she is fine. They can improve by having more of a steady amount of people coming. There are too many different people coming.

Marie D_5

They enable me to take a shower. They are reliable, and they are considerate and kind.

John K_27

The nurse that comes is highly skilled, so she is able to get the IV started with one stick. I like that they are courteous. The people in the office are always helpful, and the nurses are very professional.

Donna H_4

They are agreeable for changing days. They are on time.

Richard M_14

They have been very helpful with the scheduling. I like their ability to resolve issues.

Nichole S

She does absolutely anything I need at any time. I have absolutely no issues with BrightStar. I would recommend my nurse to anybody. My nurse is the reason they are excellent.

Lourina M

The people who used to come and take care of me were in a car accident or something, so she no longer comes to take care of me.

Anonymous_2176

I don't think there is much anyone could do to help make my life easier, but they do what they can to help me. If I ever have to call, they call me back if they don't answer right away. Sometimes, I don't even have to wait. The nurses that come to help me are excellent. They know me, they are friendly, and you can tell they know what they are doing. I am comfortable with them.

Leroy C_1

They take good care of my husband, and they take care of us while we are here. They are always here when they say they will be here.

Edith B_1

The aide comes and helps my mother bathe and that's fine, but the light housework is where the problem comes in. We've had women going through her things, but with an elderly woman with Alzheimer's you can't change anything. They've gone through her drawers, closets, the kitchen, and changed things around, and that's caused a problem. I'm not satisfied. My loved one is a 91 year old with dementia and Alzheimer's. We just went through the 8th caregiver since signing up with BrightStar Care.

Annette S

They are emotional support for my mom. I like their concern and care for my mother. I like their flexibility.

Jennie S_2

They've done what they have to do to make me happy. There were past issues where I had trouble finding someone who will work with my mom.

Mary E_11

They make my life a lot easier by taking care of my husband. They get him in the shower and do a bit of cleaning. It is a big help to me and to him. I like that I get good coverage on his care.

Anonymous_1536

They can provide 24 hour care if I ever needed it or if the problems were to arise. I like that their caregivers are highly trained and they have the correct skills to do the job.

Jeffrey L

The services helped Jeff to get out of bed. They need to train caregivers in helping clients out of their bed with a lift.

Julie K

My mother's really liked her last caregiver Jennifer and she wasn't like a worker. She was like the daughter they never had. This agency sends good caregivers over to our home.

Stuart H

The services allow me the convenience of getting my infusions at home instead of having to go to an infusion center. The agency's office and administration staff are pretty bad and unorganized. However, the nursing staff is great.

Tammy S_2

Being able to be there has helped the most. I couldn't speak highly enough of them. I haven't had any problems with them. They've been more than great.

Lillian R_2

They do everything for me. I like that they send the same caregivers.

Corrin D

It's definitely a help, the individual who works for my husband has managed to know his personality. They are pretty thorough they meet my needs.

Patricia E_1

I'm getting the infusion at home. They can communicate a little bit more. The scheduling is frustrating because they don't have enough nurses. I just don't like having a different person every time.

Tom C_16

They made themselves at home while they were here. They are very nice.

Rose D

There have been certain caregivers that haven't been as good. They usually try to have someone there, and it usually works out. They've been better than the the other companies that we've tried.

Maggie S_1

She was exactly what we needed. She understood the values of our heritage. She used that to make this experience more comfortable. She used music therapy. She was very attentive. She learned about my loved one and was able to give care based on her experience.

Cheryl P_3

It is okay. I don't see them very often. They are fine. They are very friendly and they do well.

Miriam R_1

I get the care that is needed. They cook, clean, and drive my mother wherever she needs to go. The caregiver I have is a very good worker.

Malissia E

They have been there when I needed someone, and I feel comfortable leaving her with with them. They go out of their way to help my mother, and when there is an issue the office calls me and tells me about it, like with schedules.

Jerry P_1

They do treatments with me every six to eight weeks. I like the fact that they always show up on time. The people at the pharmacy are accommodating and deliver on time.

Myrna P

They have helped me a lot with some problems with my arms. The agency has been able to provide me with good caregivers.

Marilyn K_2

The caregiver has gone above and beyond with the chores that I requested. They are there and easy to deal with.

Ross C

I am able to do my treatment from home, which is nice. The office is far away, but they are always on time. Both of the nurses I have dealt with are very professional.

Mary Ann H_2

They tried very hard to match me with the right person. I would tell them that they were very open and concerned about my care.

Alfred V

They would adjust their schedule to mine if I needed them to. I felt they were reliable and the nurses that came were very polite.

Robert M

They give him a shower, help him shave, and help him use the restroom. The caregiver that comes is very good with him, and treats him very nice.

Nia S

They could have had a more positive impact if they addressed his personal needs and provided care that was conducive to his needs. They have poor management and communication. They were not able to provide the services that they stated they would be able to provide.

Per S

They have definitely help him in his daily life. They help him start his day. They are dependable, consistent, and provide good care.

Adalberto P

They did everything they said they were going to do. They helped me with my infusion, blood work, and changing. She came in and was a very nice lady.

Hillary L

They help me with my shower which I am not allowed to do by myself. They went out of their way to accommodate what I wanted and were very helpful in doing that.

Ivory E

They help with house work. I can't move around well because of a surgery. They courtesy and quality of the care is good. They are on time.

Casilda M

They could be more stable. I would like the same person, the same day, and same hours for her care. The only thing that I have a problem with is their scheduling and notifying me.

Christine M

They answered questions about medication. They came when we called, even not at a scheduled time.

Betsy C

The services have made my life easier and I feel more confident when they are around. I like them very much. The people that they hire are good and knowledgeable, and they go out of their way to help me.

Ralph B

I have a number of conditions from diabetes to dialysis. They are interested in what I am doing. They are very pleasant. They talk to me about my needs. They explain the services.

Victoria G

I get infusions now and I don't pass out any more. Anytime I need anything, I am able to get in contact with one of my nurses.

George E

He is in a much better mood now because of them. They are very caring, kind, compassionate, and professional.

Betty C

I need more caregivers to make it easier because I can't get in and out of the shower, and I have a very bad back problem. The caregiver that I have is beyond excellent because on the days she is here she is always anticipating my needs.

Jenna C_2

They need to have more consistency. I've had 32 people in my house since being with BrightStar Care and we finally got it down to three people. They actually have good people but they could be more consistent.

Joseph C

It takes the burden off of my mom a lot and off of me. If I can't be there for something, the caregiver is there. The caregiver they send is very good.

Heather E

I wouldn't be able to do it myself. They change my dressings where the pick line is, and they just make things easy. I have no problems with them. They're always here when they're supposed to be here.

Madeline D

They are flexible with the schedule and are able to adjust to my daughter's work schedule. They've been very flexible. That's a highlight.

Lorraine L_3

I really need these services. Without them, I could not get out of the house, go to work, or run errands. The people from BrightStar Care are all competent, punctual, and really seem to offer me good care.

Giuseppe I

Sometimes they didn't have anyone to send to me, but we got it worked out and they are doing very well and we can work together. They help me with my cleaning and cooking for me.

Richard M

They have good communication. They always call to let me know who is going to be coming. They transport him to doctor's appointments.

AnonymousHCP2

BrightStar Care has very nice people to deal with. My loved one is feeling better so it makes life easier for everyone.

Sue J

BrightStar Care's caregiver is very attentive. BrightStar Care has given me peace of mind that someone that I trust will come in and be good with my mom.

Jean J

We don't see them enough. They only come one day a week for two hours. By the time they get here, I've already left. They should come more days a week.

Gertrude N

They are reliable and caring to my mother. I love working with them and I would recommend them to anyone. They help give me some free time and give me some quality time to spend with my mom. I appreciate it very much.

Judith G

I have been lucky to have basically good care from them and they are good with scheduling. They assist me with things around my house because I am losing my ability to walk.

George W_2

Everybody showed up when they were supposed to and kept me well-informed. I wasn't left in the dark. My caregiver took care of everything. They switched my bandages and my pick-line. I had the physical therapist there as well.

Ronald L

They are very helpful and friendly. I couldn't do it myself.

Angela P_3

I like that they are punctual, very communicative, friendly, and nice. They have made my life easier by coming here instead of me having me go to the hospital.

Shannon M

BrightStar Care is very nice and hung around for a while to clean me and check my blood.

AnonymousHCP1

The quality of the caregiver is not good. I do not like their attitude. I would like it if they would send me someone without the attitude.

Joyce C

They are very dependable, compassionate, and we really like them. They are very accommodating and they can switch times when we need it. They are great. We asked to have one certain caregiver. They have been accepting.

Viola F

They're very compassionate. They call me to let me know of things I forget and they get my stuff for me.

Doyle, J

The only thing I can say is that in bad weather, they call off work. We are able to get by with family help when that happens. We cant rely on them. They don't replace people when they can't come. We live where there are lots of bad roads though, so we understand somewhat when they cannot come. We would be lost without the help. They usually get her up and shower her. They dress her because all the rest of the family is gone. It is dangerous on her own.

Barry M

I never know who is coming from day to day, and they don't have their stuff together. The services have helped me by being here for me.

Julia R

They are punctual and a good company. Another company I had didn't go very well, but the caregivers from BrightStar Care are more punctual and they do what they need to do. They don't get here late or leave early. The caregiver helps me vacuum, cleans the bathroom, and makes my breakfast.

Ruth A

BrightStar Care's caregivers are responsible and very caring. My loved one cannot take care of herself and the caregivers take care of her day-to-day needs.

Anonymous

The caregivers are really nice, they are very efficient, and do the the jobs. The caregivers are responsible. The caregivers help with my loved one so that I can leave the house, do my chores, and do things with my kids.

Amelia F

BrightStar Care did great because they are an extremely accommodating company. BrightStar Care gave us that was the highlight of our week for my sister.

Larry P_4

BrightStar Care the caregivers are bright and hardworking. BrightStar Care is doing everything I need done, what they're doing is just okay.

Myrtlyn J

BrightStar Care is a very reliable agency. BrightStar Care works with my schedule.

David S_12

I would tell someone that BrightStar Care has caring caregivers. I was extremely weak when I came out of the hospital and could barely stand and so the caregivers helped me with everything that I needed them to.

Damaskini C

I would tell someone that the caregivers from BrightStar Care are awesome and caring. I am paralyzed and the most helpful part of having the services is having someone to change my diaper.

Thomas A

The caregiver is regular and we really like her. BrightStar Care provides medical attention at our home.

Nelly M

BrightStar Care is a very responsible company to have. They just need to hire more caregivers because they are a little short. BrightStar Care makes my life easier by having such a good caregiver in the home who does whatever I ask.

Helen B_12

BrightStar Care is a great company. I would recommend it to others. BrightStar Care helps my mother bathe and takes care of her needs that I cannot help with. They make my life much easier because I cannot do everything for my mother.

Martha S_9

The caregivers from BrightStar Care are nice, sweet, and attentive. BrightStar Care helps me out when I cannot do too much.

Shirley T_1

I would not recommend BrightStar Care because one of the caregivers was lovely and very nice, but they just didn't know how to vacuum, and the other one was lazy, but that one knew how to vacuum. They had a home of their own and children. They would sit there on the computer while me and my husband were sitting there in pain and needing help. Going to the grocery store was fine, but dusting and doing the dishes seemed to be difficult for them. They didn't seem trained to do certain things, like taking the laundry out of the dryer before it was dry. The clothes got cleaned because they were in the washer, but they just weren't dried thoroughly and were totally wrinkled. I wasn't up to ironing and was afraid to ask them to iron. They would also just vacuum one spot. The one girl sat and talked on the phone and was on her computer in the afternoon.

Bruce W_2

Everything goes smoothly, and I have no problems. The nurses are very friendly. I met the nurse, and she was very good. My friend doesn't have to be waiting around because they're always on time.

Charles K_2

If you just follow the instructions of the caregivers, BrightStar Care works great! BrightStar Care helped me become healthier in my rehabilitation.

Michael K_1

I've had BrightStar Care two different times and I was dissatisfied both times. BrightStar Care needed to do their job correctly when they were here.

Hugo R

BrightStar Care provided good care. The services helped with companionship. It was well received.

William C_5

I would tell a friend that BrightStar Care has caregivers that work their own way, and it's a good thing. BrightStar Care's services have helped me the most with laundry and getting back on my feet.

Carol K_1

BrightStar Care nurses are very contentious, have a lot of integrity, are very precise, confident, and their care is right on. BrightStar Care allows me to be at home and not travel to another city to receive the medical treatments I need.

Anonymous_417

BrightStar Care has been fine, and I haven't had any problems. They are reliable. My caregiver only comes once a week. My caregiver calls me, shows up on time, and is reliable.

Kevin M_1

BrightStar Care was fantastic. There were two nurses who talked with me to make sure that things were okay and would call me on their own time. BrightStar Care's services were something that I needed and couldn't do myself.

Alverna P

BrightStar Care is great. BrightStar Care has made my life easier because they are here when they say they will be.

James K_5

BrightStar Care is doing good job. BrightStar Care makes my husband's life easier because they are showing him ways to gain strength, and giving him encouragement. He has gotten better since they have been here.

Anthony R_2

BrightStar Care is a very professional and reliable company. BrightStar Care has made my life easier because instead of me needing to do the tasks that the caregivers do, I have free time. Having someone there during the day helps my father stay aware.

Daryl D

BrightStar Care is dedicated and caring in this situation with the patient, my brother. They have patience. BrightStar Care assigned caregivers to take dedication to my brother's wound care, and we have seen it improve.

Samuel F

BrightStar Care's caregivers need professional training. BrightStar Care could extend their times that the caregiver is here.