Helping Hands Healthcare

Offers Home Health Agencies

6 Reviews
Call (800) 973-1841
Helping Hands Healthcare (800) 973-1841

Reviews of Helping Hands Healthcare

6 Reviews Write a review

Home Health Reviews for Helping Hands Healthcare

January 26, 2016

By BvusKym

I am a current client of this provider

We are using Helping Hands for my mom. It took them a couple of weeks to provide us with someone. There have been a lot of times when the caregiver did not show up or was not on time. I am not very happy with the agency. My mother used to go to church, but she can no longer do so because we can't get a provider in early enough to get her dressed so that she can catch the bus and make it in time. She has missed three doctor's appointments because the caregivers were never there on time. They need to be more organized and give better training to their people.

June 02, 2015

By Caring106958150

I am a current client of this provider

I did comparison between Helping Hands and the other agencies that were listed, and for the most part they ranked pretty high as far as services that they provide as well as being the highest in response as far as how the customers value their services. It is the third week of providing the service, and it is going OK. It is good, and right now we requiring a specific type of service from them; they are working to accommodate us.
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About Helping Hands Healthcare

Helping Hands Healthcare is a home health agency serving Cincinnati, Ohio and the surrounding area. Helping Hands Healthcare offers around-the-clock medical and non-medical care in the home. Contact the agency for more details on services and rates.


Services and Amenities of Helping Hands Healthcare

Medicare

  • Overall:
  • Medicare Provider Number: 367766
  • Ownership Type: Private
  • Date Certified: 02/17/2000

Quality of Service

  • Timeliness of providing service
    97.9%
  • Taught patient or caregivers about their drugs
    100%
  • Checked patient's risk of falling
    98.7%
  • Checked patient for depression
    98.2%
  • Checked for flu vaccination
    90.4%
  • Checked for pneumonia shot
    94%
  • Provided diabetes specific care including getting doctors orders, giving foot care, and teatching patients about foot care
    99.3%
  • How often patients had less pain moving around
    36.3%
  • How often home health patients had to be admitted to the hospital
    18.7%
  • How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted
    10.4%
  • How often home health patients, who have had a recent hospital stay, had to be re-admitted to the hospital
    Same As Expected
  • How often home health patients, who have had a recent hospital stay, received care in the hospital emergency room without being re-admitted to the hospital
    Same As Expected

Patient Improvement

  • Walking or moving around
    55.2%
  • Getting in and out of bed
    44.7%
  • Bathing
    47.8%
  • Breathing
    42.4%
  • Medication compliance
    55.8%

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Helping Hands Healthcare

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