They did not need a medical team, they needed the cooking and assistance. My mother has dementia. My mother will not let them come in more often than what they do.
There is a couple of things. They do not want you to contact the caretaker directly. I can do so now but I feel like there should be some autonomy in me being able to contact the caretaker. When it comes to schedule changing it would be nice to have that option.

Touching Hearts at Home - Capital District
Offers Home Care
2 Reviews
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(800) 973-1841

Reviews of Touching Hearts at Home - Capital District
Home Care Reviews for Touching Hearts at Home - Capital District
March 30, 2021
I am a current client of this provider
March 09, 2021
I am a current client of this provider
They recommended a wonderful caregiver that has been very successful with my husband.
I would tell a friend that they've been very cooperative, and they're very good at picking someone who gets along well with your loved one.
About Touching Hearts at Home - Capital District
Touching Hearts at Home - Capital District is an in-home care provider serving Albany, New York and the surrounding area. Touching Hearts at Home - Capital District offers non-medical services in the home, such as meal preparation, housekeeping, and transportation. Contact the provider for more details on home care services and rates.
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