Touching Hearts at Home - Capital District

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31 Reviews
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Touching Hearts at Home - Capital District (800) 973-1841
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Reviews of Touching Hearts at Home - Capital District

31 Reviews Write a review

Home Care Reviews for Touching Hearts at Home - Capital District

January 25, 2022

By Don C_6

I am a past client of this provider

They helped with things like talking to him and made him feel at ease. I really like that they sent us really good caregivers.

December 29, 2021

By Janet W_9

I am a current client of this provider

They've made my experience positive by having someone there to take care of my dad and take the weight off my mind. I like Touching Hearts at Home because they are very communicative and always stay in touch about everything.

December 14, 2021

By Tracy L_3

I am a past client of this provider

They came to the door and got her, and then went on their way. I like that it gave me a break during the day. I did not have any issues with them.

November 23, 2021

By Audrey W_5

I am a current client of this provider

It allows my mom to stay in her house. They have been attentive to my mom's needs.

November 10, 2021

By Jeannette a

I am a current client of this provider

They clean the house. I wish I could have the same girl every time, but I understand that it's hard getting coverage and sending the same girl.

November 10, 2021

By Ken L_5

I am a current client of this provider

The impact is in many ways, while the care has been good, it has provided me with the opportunity to do the things I need to do. The current caregiver is encouraging my wife to exercise and that has been very positive. Touching Hearts at Home have assigned confident, reliable caregivers and have built a good relationship with my wife.

October 14, 2021

By Kathleen M_25

I am a current client of this provider

They have enough experience with dementia and Alzheimer's clients and they are understanding on working towards giving him independence as much as possible. Touching Hearts at Home provides compassionate care for the client and for the caregiver.

September 27, 2021

By Anne M_12

I am a past client of this provider

They really helped me by giving me time to rest so I did not have to be there all the time. I like that they were easy to work with and the people were nice.

September 25, 2021

By Sonja G

I am a current client of this provider

I wouldn't have a daily life otherwise because I'm so slow. I like that they are reliable. They have great people.

September 17, 2021

By Roberta R_7

I am a current client of this provider

It's hard because I need to explain and convince my husband that he actually needs it. They are very responsive.

August 30, 2021

By Pat K_8

I am a past client of this provider

She made the bed and did the dishes. I liked the book with all the instructions in it.

August 16, 2021

By Tonya

I am a current client of this provider

We have been using Touching Heart for over six months now. Basically, they do light cleaning, companion service, and they feed my mom and they fix her meals. There's more than one caregiver, and so far, it's been good. They're attentive. Their scheduling is based on what we pretty much need and can afford at the same time. I contacted a couple of in-home care agencies, and Touching Heart was the one who actually got back to me and came to the house and talked.

August 13, 2021

By Carol C_30

I am a past client of this provider

The caregivers were all excellent. I appreciated that they kept the house running. They were wonderful. I liked that they were efficient, and persistent in finding care.

August 13, 2021

By Kendra P

I am a past client of this provider

They left wonderful details and voice messages every day about what was going on with my mom. The providers were amazing, the communication was great, and they went above and beyond.

July 30, 2021

By Lisa M_28

I am a past client of this provider

The woman who came to our house, Michelle, was wonderful. The communication was very good.

July 16, 2021

By Karen B_33

I am a past client of this provider

The agency is helpful by giving me a peace of mind. I like that they are compassionate, caring, receptive, and flexible.

June 29, 2021

By Christa F

I am a current client of this provider

They engage with my mom and help her with meals. They have been very lovely and friendly. I like that they are very friendly and they send people to be with my mom.

May 18, 2021

By Erica T_1

I am a current client of this provider

They are willing to work with us and our changing schedule. They are very friendly and accommodating.

April 21, 2021

By Kay D_2

I am a past client of this provider

She would disinfect things like the phone and the counter tops. I like the person that came. She had a violin and played it for him. We had a really bad snow storm and I thought the woman wouldn't be coming because of it. She came with a shovel and shoveled our walk to get into the house. it was unbelievable that she came.

March 30, 2021

By Ronni B

I am a current client of this provider

They did not need a medical team, they needed the cooking and assistance. My mother has dementia. My mother will not let them come in more often than what they do. There is a couple of things. They do not want you to contact the caretaker directly. I can do so now but I feel like there should be some autonomy in me being able to contact the caretaker. When it comes to schedule changing it would be nice to have that option.

March 09, 2021

By Anonymous_4665

I am a current client of this provider

They recommended a wonderful caregiver that has been very successful with my husband. I would tell a friend that they've been very cooperative, and they're very good at picking someone who gets along well with your loved one.

February 24, 2021

By John L_25

I am a past client of this provider

I knew that I would have a ride to my physical therapy program. I knew that someone would be around for me for a couple of hours. They are very good at selecting a caregiver and providing the service.

February 19, 2021

By Linda W_31

I am a current client of this provider

They give me a lot of help cleaning my house and being a companion with me. I like the aides that I have. They are just wonderful.
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About Touching Hearts at Home - Capital District

Touching Hearts at Home - Capital District is an in-home care provider serving Albany, New York and the surrounding area. Touching Hearts at Home - Capital District offers non-medical services in the home, such as meal preparation, housekeeping, and transportation. Contact the provider for more details on home care services and rates.

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