Touching Hearts at Home - Capital District

I don't drive anymore, so they are a big help to me to get my groceries. I've already done it. They are very prompt and stay with you and do whatever has to be done.

She helped with exercise. The caregiver was really good.

We like the personnel that was sent over. They're general helpful in areas that aren't required. They're on time, they are reliable, and they accept requests for particular areas.

I like the people that are there. They give us an extra ability to have people come in, and they have a family portal for questions and information. I like the people. Normally the caregivers have been great, but there is a personal touch with the person who runs the agency. She's willing to call and get in touch with us.

They seemed to care about the patient. They could've made life a little easier by paying my bill. It was pretty good, all considering. I liked that they were kind.

I cannot drive, and they are driving me around. I like that they are very diligent about giving coverage.

My life has changed because I have the freedom and the confidence to leave the house because I know the client is being taken care of. I like that they are very responsive and flexible. The quality of the people in the services is top-notch.

She made my life easier. I wanted to do things, but I was hurt, and they were able to help with that. I like that they were very available. They were welcoming.

They could have been more proactive, when my mom wanted to wander. I like that all the people that we have had have been fabulous and caring.

They were friendly and very nice. They allowed me to leave the house. I would recommend them because they were his companions that supervised him.

I would have preferred to have the same caregiver more consistently. I liked that their supervisors were available to introduce the workers and smooth out any problems, and they were easy to deal with.

The services allowed me to sleep through the night and focus on my work. I like that the people who came to my house were respectful and kind.

It was definitely beneficial to us, it freed us up a bit. They were at the house when they said they would be.

They've generally kept good contact, and have never missed a shift. They get my mom to comply with her meds.

They are very compassionate and caring people. I liked that they would respond rapidly.

They have been helpful by helping Jane get things done that she would not be able to do by herself. I like that the caregivers have been friendly and the office provides good coordination of the care.

I think they should take the client more in mind when they send a care person, like to know the personality of the care person and client. Everyone is professional and seems well-trained and very considerate of the client and helpful.

They help us to relax and feel secure. The quality of care seems very well to me. Carol seems to enjoy the company.

They were providing companion care. It provided peace of mind to me. I like that they were very caring and responsive. They were very knowledgeable and experienced.

The caregivers are making my life much easier by providing care for my mother-in-law. Caregivers are often not available to work and my mother-in-law is choosy about which caregiver she wants.

They helped with things like talking to him and made him feel at ease. I really like that they sent us really good caregivers.

They came to the door and got her, and then went on their way. I like that it gave me a break during the day. I did not have any issues with them.

They clean the house. I wish I could have the same girl every time, but I understand that it's hard getting coverage and sending the same girl.

The impact is in many ways, while the care has been good, it has provided me with the opportunity to do the things I need to do. The current caregiver is encouraging my wife to exercise and that has been very positive. Touching Hearts at Home have assigned confident, reliable caregivers and have built a good relationship with my wife.

They have enough experience with dementia and Alzheimer's clients and they are understanding on working towards giving him independence as much as possible. Touching Hearts at Home provides compassionate care for the client and for the caregiver.

They really helped me by giving me time to rest so I did not have to be there all the time. I like that they were easy to work with and the people were nice.

I wouldn't have a daily life otherwise because I'm so slow. I like that they are reliable. They have great people.

It's hard because I need to explain and convince my husband that he actually needs it. They are very responsive.

She made the bed and did the dishes. I liked the book with all the instructions in it.

We have been using Touching Heart for over six months now. Basically, they do light cleaning, companion service, and they feed my mom and they fix her meals. There's more than one caregiver, and so far, it's been good. They're attentive. Their scheduling is based on what we pretty much need and can afford at the same time. I contacted a couple of in-home care agencies, and Touching Heart was the one who actually got back to me and came to the house and talked.

The caregivers were all excellent. I appreciated that they kept the house running. They were wonderful. I liked that they were efficient, and persistent in finding care.

They left wonderful details and voice messages every day about what was going on with my mom. The providers were amazing, the communication was great, and they went above and beyond.

The woman who came to our house, Michelle, was wonderful. The communication was very good.

They engage with my mom and help her with meals. They have been very lovely and friendly. I like that they are very friendly and they send people to be with my mom.

They are willing to work with us and our changing schedule. They are very friendly and accommodating.

She would disinfect things like the phone and the counter tops. I like the person that came. She had a violin and played it for him. We had a really bad snow storm and I thought the woman wouldn't be coming because of it. She came with a shovel and shoveled our walk to get into the house. it was unbelievable that she came.

They did not need a medical team, they needed the cooking and assistance. My mother has dementia. My mother will not let them come in more often than what they do. There is a couple of things. They do not want you to contact the caretaker directly. I can do so now but I feel like there should be some autonomy in me being able to contact the caretaker. When it comes to schedule changing it would be nice to have that option.

They recommended a wonderful caregiver that has been very successful with my husband. I would tell a friend that they've been very cooperative, and they're very good at picking someone who gets along well with your loved one.

I knew that I would have a ride to my physical therapy program. I knew that someone would be around for me for a couple of hours. They are very good at selecting a caregiver and providing the service.

They give me a lot of help cleaning my house and being a companion with me. I like the aides that I have. They are just wonderful.