Touching Hearts at Home - Capital District

Offers Home Care

48 Reviews
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Touching Hearts at Home - Capital District (800) 973-1841
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Reviews of Touching Hearts at Home - Capital District

48 Reviews Write a review

Home Care Reviews for Touching Hearts at Home - Capital District

December 29, 2022

By Kay S_8

I am a current client of this provider

I don't drive anymore, so they are a big help to me to get my groceries. I've already done it. They are very prompt and stay with you and do whatever has to be done.

December 13, 2022

By Janet W_9

I am a past client of this provider

She helped with exercise. The caregiver was really good.

December 13, 2022

By Anonymous_5772

I am a current client of this provider

We like the personnel that was sent over. They're general helpful in areas that aren't required. They're on time, they are reliable, and they accept requests for particular areas.

November 21, 2022

By Todd O

I am a current client of this provider

I like the people that are there. They give us an extra ability to have people come in, and they have a family portal for questions and information. I like the people. Normally the caregivers have been great, but there is a personal touch with the person who runs the agency. She's willing to call and get in touch with us.

November 21, 2022

By Mary M_80

I am a past client of this provider

They seemed to care about the patient. They could've made life a little easier by paying my bill. It was pretty good, all considering. I liked that they were kind.

November 15, 2022

By Dawn M_4

I am a current client of this provider

I cannot drive, and they are driving me around. I like that they are very diligent about giving coverage.

October 14, 2022

By Mary B_130

I am a current client of this provider

My life has changed because I have the freedom and the confidence to leave the house because I know the client is being taken care of. I like that they are very responsive and flexible. The quality of the people in the services is top-notch.

September 26, 2022

By Christine R_9

I am a past client of this provider

She made my life easier. I wanted to do things, but I was hurt, and they were able to help with that. I like that they were very available. They were welcoming.

September 19, 2022

By Shari B_5

I am a current client of this provider

They could have been more proactive, when my mom wanted to wander. I like that all the people that we have had have been fabulous and caring.

August 11, 2022

By Fred T_1

I am a past client of this provider

They were friendly and very nice. They allowed me to leave the house. I would recommend them because they were his companions that supervised him.

July 21, 2022

By Olga P_2

I am a past client of this provider

I would have preferred to have the same caregiver more consistently. I liked that their supervisors were available to introduce the workers and smooth out any problems, and they were easy to deal with.

July 21, 2022

By Heather L_5

I am a past client of this provider

The services allowed me to sleep through the night and focus on my work. I like that the people who came to my house were respectful and kind.

June 21, 2022

By Stephen C_6

I am a past client of this provider

It was definitely beneficial to us, it freed us up a bit. They were at the house when they said they would be.

May 26, 2022

By Audrey W_5

I am a current client of this provider

They've generally kept good contact, and have never missed a shift. They get my mom to comply with her meds.

May 16, 2022

By Karen B_33

I am a past client of this provider

They are very compassionate and caring people. I liked that they would respond rapidly.

May 16, 2022

By Mike B_19

I am a current client of this provider

They have been helpful by helping Jane get things done that she would not be able to do by herself. I like that the caregivers have been friendly and the office provides good coordination of the care.

April 20, 2022

By Paula R_10

I am a current client of this provider

I think they should take the client more in mind when they send a care person, like to know the personality of the care person and client. Everyone is professional and seems well-trained and very considerate of the client and helpful.

April 20, 2022

By James (_6

I am a current client of this provider

They help us to relax and feel secure. The quality of care seems very well to me. Carol seems to enjoy the company.

March 21, 2022

By Adrienne B_1

I am a past client of this provider

They were providing companion care. It provided peace of mind to me. I like that they were very caring and responsive. They were very knowledgeable and experienced.

February 17, 2022

By Michele G_5

I am a current client of this provider

The caregivers are making my life much easier by providing care for my mother-in-law. Caregivers are often not available to work and my mother-in-law is choosy about which caregiver she wants.

January 25, 2022

By Don C_6

I am a past client of this provider

They helped with things like talking to him and made him feel at ease. I really like that they sent us really good caregivers.

December 14, 2021

By Tracy L_3

I am a past client of this provider

They came to the door and got her, and then went on their way. I like that it gave me a break during the day. I did not have any issues with them.

November 10, 2021

By Jeannette a

I am a current client of this provider

They clean the house. I wish I could have the same girl every time, but I understand that it's hard getting coverage and sending the same girl.

November 10, 2021

By Ken L_5

I am a current client of this provider

The impact is in many ways, while the care has been good, it has provided me with the opportunity to do the things I need to do. The current caregiver is encouraging my wife to exercise and that has been very positive. Touching Hearts at Home have assigned confident, reliable caregivers and have built a good relationship with my wife.

October 14, 2021

By Kathleen M_25

I am a current client of this provider

They have enough experience with dementia and Alzheimer's clients and they are understanding on working towards giving him independence as much as possible. Touching Hearts at Home provides compassionate care for the client and for the caregiver.

September 27, 2021

By Anne M_12

I am a past client of this provider

They really helped me by giving me time to rest so I did not have to be there all the time. I like that they were easy to work with and the people were nice.

September 25, 2021

By Sonja G

I am a current client of this provider

I wouldn't have a daily life otherwise because I'm so slow. I like that they are reliable. They have great people.

September 17, 2021

By Roberta R_7

I am a current client of this provider

It's hard because I need to explain and convince my husband that he actually needs it. They are very responsive.

August 30, 2021

By Pat K_8

I am a past client of this provider

She made the bed and did the dishes. I liked the book with all the instructions in it.

August 16, 2021

By Tonya

I am a current client of this provider

We have been using Touching Heart for over six months now. Basically, they do light cleaning, companion service, and they feed my mom and they fix her meals. There's more than one caregiver, and so far, it's been good. They're attentive. Their scheduling is based on what we pretty much need and can afford at the same time. I contacted a couple of in-home care agencies, and Touching Heart was the one who actually got back to me and came to the house and talked.

August 13, 2021

By Carol C_30

I am a past client of this provider

The caregivers were all excellent. I appreciated that they kept the house running. They were wonderful. I liked that they were efficient, and persistent in finding care.

August 13, 2021

By Kendra P

I am a past client of this provider

They left wonderful details and voice messages every day about what was going on with my mom. The providers were amazing, the communication was great, and they went above and beyond.

July 30, 2021

By Lisa M_28

I am a past client of this provider

The woman who came to our house, Michelle, was wonderful. The communication was very good.

June 29, 2021

By Christa F

I am a current client of this provider

They engage with my mom and help her with meals. They have been very lovely and friendly. I like that they are very friendly and they send people to be with my mom.

May 18, 2021

By Erica T_1

I am a current client of this provider

They are willing to work with us and our changing schedule. They are very friendly and accommodating.

April 21, 2021

By Kay D_2

I am a past client of this provider

She would disinfect things like the phone and the counter tops. I like the person that came. She had a violin and played it for him. We had a really bad snow storm and I thought the woman wouldn't be coming because of it. She came with a shovel and shoveled our walk to get into the house. it was unbelievable that she came.

March 30, 2021

By Ronni B

I am a current client of this provider

They did not need a medical team, they needed the cooking and assistance. My mother has dementia. My mother will not let them come in more often than what they do. There is a couple of things. They do not want you to contact the caretaker directly. I can do so now but I feel like there should be some autonomy in me being able to contact the caretaker. When it comes to schedule changing it would be nice to have that option.

March 09, 2021

By Anonymous_4665

I am a current client of this provider

They recommended a wonderful caregiver that has been very successful with my husband. I would tell a friend that they've been very cooperative, and they're very good at picking someone who gets along well with your loved one.

February 24, 2021

By John L_25

I am a past client of this provider

I knew that I would have a ride to my physical therapy program. I knew that someone would be around for me for a couple of hours. They are very good at selecting a caregiver and providing the service.

February 19, 2021

By Linda W_31

I am a current client of this provider

They give me a lot of help cleaning my house and being a companion with me. I like the aides that I have. They are just wonderful.
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About Touching Hearts at Home - Capital District in Albany, New York

Touching Hearts at Home - Capital District is an in-home care provider serving Albany, New York and the surrounding area. Touching Hearts at Home - Capital District offers non-medical services in the home, such as meal preparation, housekeeping, and transportation. Contact the provider for more details on home care services and rates.

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