Touching Hearts at Home - Capital District

They helped with things like talking to him and made him feel at ease. I really like that they sent us really good caregivers.

They've made my experience positive by having someone there to take care of my dad and take the weight off my mind. I like Touching Hearts at Home because they are very communicative and always stay in touch about everything.

They came to the door and got her, and then went on their way. I like that it gave me a break during the day. I did not have any issues with them.

It allows my mom to stay in her house. They have been attentive to my mom's needs.

They clean the house. I wish I could have the same girl every time, but I understand that it's hard getting coverage and sending the same girl.

The impact is in many ways, while the care has been good, it has provided me with the opportunity to do the things I need to do. The current caregiver is encouraging my wife to exercise and that has been very positive. Touching Hearts at Home have assigned confident, reliable caregivers and have built a good relationship with my wife.

They have enough experience with dementia and Alzheimer's clients and they are understanding on working towards giving him independence as much as possible. Touching Hearts at Home provides compassionate care for the client and for the caregiver.

They really helped me by giving me time to rest so I did not have to be there all the time. I like that they were easy to work with and the people were nice.

I wouldn't have a daily life otherwise because I'm so slow. I like that they are reliable. They have great people.

It's hard because I need to explain and convince my husband that he actually needs it. They are very responsive.

She made the bed and did the dishes. I liked the book with all the instructions in it.

We have been using Touching Heart for over six months now. Basically, they do light cleaning, companion service, and they feed my mom and they fix her meals. There's more than one caregiver, and so far, it's been good. They're attentive. Their scheduling is based on what we pretty much need and can afford at the same time. I contacted a couple of in-home care agencies, and Touching Heart was the one who actually got back to me and came to the house and talked.

The caregivers were all excellent. I appreciated that they kept the house running. They were wonderful. I liked that they were efficient, and persistent in finding care.

They left wonderful details and voice messages every day about what was going on with my mom. The providers were amazing, the communication was great, and they went above and beyond.

The woman who came to our house, Michelle, was wonderful. The communication was very good.

The agency is helpful by giving me a peace of mind. I like that they are compassionate, caring, receptive, and flexible.

They engage with my mom and help her with meals. They have been very lovely and friendly. I like that they are very friendly and they send people to be with my mom.

They are willing to work with us and our changing schedule. They are very friendly and accommodating.

She would disinfect things like the phone and the counter tops. I like the person that came. She had a violin and played it for him. We had a really bad snow storm and I thought the woman wouldn't be coming because of it. She came with a shovel and shoveled our walk to get into the house. it was unbelievable that she came.

They did not need a medical team, they needed the cooking and assistance. My mother has dementia. My mother will not let them come in more often than what they do. There is a couple of things. They do not want you to contact the caretaker directly. I can do so now but I feel like there should be some autonomy in me being able to contact the caretaker. When it comes to schedule changing it would be nice to have that option.

They recommended a wonderful caregiver that has been very successful with my husband. I would tell a friend that they've been very cooperative, and they're very good at picking someone who gets along well with your loved one.

I knew that I would have a ride to my physical therapy program. I knew that someone would be around for me for a couple of hours. They are very good at selecting a caregiver and providing the service.

They give me a lot of help cleaning my house and being a companion with me. I like the aides that I have. They are just wonderful.