Right at Home Albany, NY

Offers Home Care

42 Reviews
Call (518) 302-2747
Right at Home Albany, NY (518) 302-2747
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Reviews of Right at Home Albany, NY

42 Reviews Write a review

Home Care Reviews for Right at Home Albany, NY

February 20, 2022

By cal24

I am a current client of this provider

When investigating agencies that would be able to provide in-home care for our 88 year old Mother, my sister and I were impressed with the Right at Home team. The entire staff was extremely responsive to calls and requests and did a fantastic job matching a care provider with our Mom. She was timely and compassionate. The online portal was an excellent tool to track the services received and the invoicing was convenient too. We can't speak highly enough of our experience with Right at Home.

Provider Response

We appreciate your feedback. Our team works very hard to ensure that every client and their family receives high quality and supportive care. Thank you.

January 26, 2022

By Marcia G_2

I am a current client of this provider

They do things that are difficult for me as I get older. They serves my purpose very well.

November 22, 2021

By Bob and Vivian D

I am a current client of this provider

It is necessary to have them. We have 2 aides who are good, but the substitutes are not so good.

October 19, 2021

By Bob D_10

I am a current client of this provider

They allow me to remain where I am. My sister has cognitive impairment and I am her caregiver. A lot of the responsibilities she used to handle, I handle now like paperwork and finances. The help provided has helped me remain here. It's an extra job to think of what the aides can help me with. My paperwork is piling up and I am having trouble doing it and I get tired easily. I am trying to live my lives as normally as possible. Some caregivers are a big help with that and others are not. Right now, we have 2 or 3 different aides. I like that the one who was excellent is no longer with them because they won't take the COVID vaccine. The one we have from Monday through Friday is very good. The one we have every other weekend is okay. When we get new people in, we find that difficult.

October 05, 2021

By M Delong

I am a past client of this provider

Somehow, just saying "thank you" doesn't seem like enough. But I hope you know how much your kindness has meant to me. Thank you for the wonderful care and kindness your staff gave to my husband, especially, Reeta!!

June 24, 2021

By Trudy L

I am a current client of this provider

When I needed a home health aide for my elderly mother coming home from rehab, Right at Home was the only local health care agency to answer my call and jump right in to help me out. They provided the absolutely perfect aide within just a few days. She proved to be the angel who helped us get through a very difficult period. I can't speak highly enough about Right at Home.

April 05, 2021

By Teresa

I am a current client of this provider

My mom has a lady from Right at Home that comes in the morning and the experience has been very positive. I also like that it's a locally run business. There are two owners. One of them came right over to our house twice to meet us and on the first day that the caregiver started. We just started with them a week ago. They provide companionship and cleaning services for my mom and give her meds through a schedule that I made. I chose them because they're local and I met the owner in person. The caregiver is sweet and wants to do a good job. She also touches base with me. The billing and scheduling are exactly how I wanted them to be.

March 10, 2020

By Robert W

I am a current client of this provider

I actually have company. The person I have working for me does not need much supervision.

February 21, 2020

By Rudolph G

I am a current client of this provider

When she comes I am able to get out for a couple of hours to redo my brain and body. I can go to the gym, and revitalize myself. I was able to have Right at Home for up to five days, but sometimes my children come get us to bring us out as a couple into the public. We choose two days for now, but if we need to increase the number of days we can. We love the aide that they give us. She is able to do an enormous list of things for us.

December 19, 2019

By Melba S_3

I am a current client of this provider

They help me get out of bed in the morning. They get me washed and dressed. I like the people.

December 16, 2019

By David T_2

I am a current client of this provider

Their care and compassion helps my life to be easier. They are very dependable, and they care about the person.

November 16, 2019

By Alexandra "Sandy" S

I am a current client of this provider

I really couldn't do without them. I don't think it's anyone's fault that the problems are happening, but it's inconvenient for me. It's a freaky thing that's been happening in the last few weeks. I have an aide, but they took her off one of my days and gave her to someone else. In the two months I've been without her, they've sent me a different person every week.

October 28, 2019

By Maria R_6

I am a current client of this provider

We started out with quite a few caregivers, and my lovedon has been so happy with the caregiver we have now. The company listens to you. I like that whenever there is a question or concern, they get back to me within minutes.

October 09, 2019

By Sarah "Sally" M

I am a current client of this provider

They take care of my mother and provide companionship. She loves their company because she's in a nursing home. It's easy to arrange care, and they have easy scheduling. Also, they're very caring toward my mother's needs.

September 10, 2019

By Olga "Ollie" B

I am a current client of this provider

They have helped by finding someone to accommodate our situation. We had a special situation with my mother's care, and they helped us find a person who would accommodate our needs.

June 20, 2019

By Mary S_19

I am a current client of this provider

She gets my meals for me. I like that she is just very helpful. She does whatever I want her to do.

April 15, 2019

By Joe T

I am a current client of this provider

I like how their staff is very friendly. I like how they are very flexible.

March 14, 2019

By Gopal S

I am a current client of this provider

They should send me reliable caregivers so I know who's coming. They're increasing the pay, which I don't like at all.

February 14, 2019

By Richard K_8

I am a current client of this provider

They do what I want and the caregiver I have now just went to the store for me. They provide really good care.

January 17, 2019

By Patrica "Pat" L_1

I am a current client of this provider

She does a lot of the things that I find difficult to do. I like my caregiver, she's very friendly and efficient.

December 14, 2018

By Nancy W

I am a current client of this provider

They take me places I need to go since I can't drive. The ladies that I have had have been very polite and nice.

November 13, 2018

By Bill V_1

I am a current client of this provider

They help him stay at his place of living. We have had a good relationship with the organization. If there is an aide that wasn't up to the standards, they changed them out.

October 16, 2018

By Anonymous_Y7M

I am a current client of this provider

It is very important. I wouldn't be able to do lots of things without them. They are good to me. Their workers are very prompt and good. They provide good care.

September 18, 2018

By Anonymous_132

I am a current client of this provider

My caregiver takes me out to walk and we go shopping. We do a lot of things. They said in the beginning that if someone called in sick, they would have someone else come, and that hasn't happened.

July 17, 2018

By Anonymous_KQvx

I am a current client of this provider

They have helped me by staying in touch and communicating, and they address what needs to be addressed at the right time. I would tell them Right at Home is willing to get to know the individual and meet their needs.

June 26, 2018

By Anonymous

I am a past client of this provider

It was a wonderful experience. It gave me more of a positive attitude about getting well. They was very personable and kept me moving along. I would definitely recommend them over a few other agencies. I was very pleased with the caregiver that came to me from them. They are organized in their record keeping.

April 27, 2018

By Rita C_1

I am a past client of this provider

It was just hard to get people to our home. They needed more caregivers. They took care of all of my mothers needs. They would get her up and dressed.

April 17, 2018

By Shelia D

I am a current client of this provider

I like the convenience of having someone here all the time. It is much more convenient for me in terms of getting stuff done around the house.

March 19, 2018

By Mary "Pat" P

I am a current client of this provider

I like that they try to please their clients by doing things to their satisfaction. They have had a big impact in my life by providing company that does everything I ask.

March 19, 2018

By Darline G

I am a current client of this provider

It has all been pretty positive. My caregiver does things without me having to poke her or anything. I can't do things like laundry, and they do all that for me.

November 15, 2017

By Mike S

I am a current client of this provider

Right at Home is not consistent. Some of their caregivers are very good, but some are not. Some caregivers are very interested in what they are doing, and some are just putting in their time.

November 15, 2017

By Carmella D

I am a past client of this provider

Right at Home's caregivers were very good, and they would do what I asked them to do. Right at Home's caregivers were always there to help with whatever I needed.

October 27, 2017

By Anna C

I am a current client of this provider

Right at Home is very good, very reliable, and on time most of the time. Right at Home has helped my mother a lot, just having another person to interact with has helped a lot. It helps me too when my mother is doing well.

May 10, 2016

By HedyQAIUD

I am a current client of this provider

I love Right at Home. The caregiver is wonderful, and management does a great job with scheduling. If they know she won’t be able to come, they send out someone else immediately. They are really wonderful.
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About Right at Home Albany, NY

rightathome.net

Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.

Custom Care Plan

From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.

Caregiver Training and Care Supervision

Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.

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Right at Home Albany, NY

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