Provider Response
Thank you Catherine for your comments on the great communications our team has with your family. So glad your caregiver is a great match!
April 27, 2022
Provider Response
Thank you Catherine for your comments on the great communications our team has with your family. So glad your caregiver is a great match!
April 27, 2022
Provider Response
Thank you for your feedback and so glad the care you are receiving is going well. I will look further into your concerns with customer response and make sure they are improved. Appreciate your feedback!
April 19, 2022
Provider Response
We appreciate your feedback on our caregivers and love to know they are working out well for your family. Thank you for the 5 star review!
April 19, 2022
Provider Response
Appreciate your feedback and so glad Visiting Angels is able to offer suggestions to help with quality of life and simplify your day. We love to hear feedback on how friendly our staff present to the families they serve. Thank you!
March 18, 2022
Provider Response
Thank you Wanda for your feedback. Having an agency provide homecare services is a families best option versus a private hire. We have a large roster of staff and know whom to call if anyone is out sick or has an emergency making sure our clients needs are always being met. Thank you so much for your business!
March 18, 2022
Provider Response
Visiting Angels appreciates your feedback!
March 09, 2022
Provider Response
Thank you for your comments about our homecare staff and manager. We are excited to hear that your husband really enjoys his time with the Visiting Angels caregiver.
March 05, 2022
Provider Response
Thank you Jean for your comment. I will certainly reach out to your Case Manager as we can add in some light housekeeping and meals that can be done during the time we are with your husband. Each care plan can be customized to the need of the family. We appreciate your comments.
February 24, 2022
Provider Response
Thank you William for your feedback on how dependable our caregivers are and that they are nice and polite - all qualities we strive for with each family we serve. Appreciate your business!
February 16, 2022
Provider Response
We appreciate your comments about the scope of what we do and how well we communicate!
February 09, 2022
Provider Response
Thank you for sharing your experience with the public.
January 17, 2022
Provider Response
Thank you Lisa for your feedback. We appreciate it.
January 17, 2022
Provider Response
Thank you Judy for your comment. We agree we do have some great staff and so happy they are responsive to your needs.
January 17, 2022
Provider Response
Marion so glad we were able to assist you and your husband and provide the respite care you needed. Appreciate your comments.
December 23, 2021
Provider Response
Thank you Jayne for your comments. At Visiting Angels it is our goal to hire kind, caring and friendly caregivers to provide services and very happy you feel the same way.
December 20, 2021
Provider Response
Thank you Peter for your feedback. Being compassionate is a top quality we look for when hiring our caregivers. So glad you are enjoying our caregivers assisting your Mom.
November 09, 2021
Provider Response
Thank you so much for your feedback. We appreciate it.
November 09, 2021
Provider Response
We appreciate you feedback to let the public know how helpful our caregivers are to your family.
November 09, 2021
Provider Response
Thank you Marcia for your comments and so glad your caregiver is very helpful. We always ask that you contact our office versus the caregiver. The caregivers work remote in the field and are with other families and their time is precious in each home. The caregivers need to be properly compensated for all work hours and we can only achieve this if the office handles all calls and coordinates care.
October 13, 2021
Provider Response
Thank you so much for your feedback regarding how our caregivers provide some great mental stimulation and companionship. We know you depend on them and so happy we meet all your needs. We appreciate your feedback.
October 13, 2021
Provider Response
Thank you so much for your feedback. We appreciate your comments on how our staff cares for your wife and that they are reliable and dependable.
September 16, 2021
September 16, 2021
August 24, 2021
Provider Response
Thank you for your comment Kenneth. So glad you found our angel very helpful and full of knowledge to assist you.
July 30, 2021
Provider Response
So glad you have some caregivers that are able to support you around the home. Thank you for your comments.
July 15, 2021
Provider Response
We are thrilled to receive your 5 star rating! We love it when we hear the personalities of our staff fit well with our families in providing homecare services.
June 28, 2021
Provider Response
Thank you for the 5 star review. It warmed my heart to hear the instant connection with your caregiver aka "Angel" and the benefits you also receive by getting some respite.
June 07, 2021
June 07, 2021
Provider Response
Thank you for your comment. We love that our staff feel like family to you and you can really count on them.
May 28, 2021
Provider Response
We appreciate your comment and we will do our best to make sure this does not happen again. Thank you for being honest and open with us so we can improve on our end.
May 17, 2021
Provider Response
We appreciate your comments Maureen. We are thrilled you are very happy with our services and the staff assigned. Thank you so much for trusting us with your care.
May 17, 2021
Provider Response
We love to take over what is most difficult for you to make your quality of life better.
April 28, 2021
Provider Response
We are so happy that you have a perfect caregiver for your mother.
April 28, 2021
Provider Response
Thank you Kirby for your comment. When you need 7 days coverage and two shifts every day it is very hard to just have one caregiver. It is always our goal to minimize faces on each case and we keep this in mind when scheduling out staff. On our end it is like putting a puzzle together and we always look for the perfect piece to fit. Thanks so much for your valuable input on the situation.
April 28, 2021
Provider Response
Thank you for the 5 star review Michael. So glad the care we are delivering to your family fits your needs.
April 20, 2021
Provider Response
Appreciate your comments Paul. Thank you so much for recommending our services to other families and we are thrilled you are pleased with the outcomes of helping manage care for your family.
February 22, 2021
Provider Response
So glad our caregivers were able to meet your needs and help with the isolation. Appreciate you!
February 19, 2021
Provider Response
We are please to know your have a great cook for a caregiver and that they are meeting your nutritional needs. Visiting Angels always aims to be kind, helpful, attentive to all care needs. Thank you so much for your comment.
January 28, 2021
Provider Response
Thank you so much for your confidence in our homecare services and know our caregivers give you the full attention you deserve from Visiting Angels.
December 14, 2020
Provider Response
Thank you Christine for the feedback on how our services give you some piece of mind while running errands. So glad you found our services accommodating and helpful to your situation.
November 24, 2020
Provider Response
We are so glad you found value in our service. So happy we were able to help out your family.
November 12, 2020
Provider Response
Thank you Kim for the feedback. We strive to answer our phones live to provide optimal customer service.
October 13, 2020
October 06, 2020
September 04, 2020
August 17, 2020
August 17, 2020
July 23, 2020
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January 27, 2020
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December 06, 2019
December 06, 2019
November 06, 2019
Provider Response
We do unannounced check ins on caregivers quarterly as well as a care plan review with our clients. Once a year we to send out a letter to all our staff and families as we participate in The Walk to End Alzheimer's as a National & Local team. Families are not pressured we just do a simple ask. We provide all our staff with over 20 hours of training as they begin with our agency as well as monthly educational CEU's.
October 17, 2019
October 10, 2019
October 06, 2019
September 25, 2019
September 05, 2019
September 05, 2019
August 07, 2019
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August 07, 2019
We provide an initial care consultation and we can customize our services for the individual needs for our client and their family.
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