Right at Home Dearborn-Downriver, MI

Gary P_15

They are experienced and they make a big difference in my life. The caregivers are exceptional and knowledgeable.

Anonymous_1728663958

I only use them for an hour, I need them when I need them. I haven't used them very often.

Andrew L_4

It is wonderful to have the security in the shower. The caregiver does everything for me. I think the care I am receiving is great.

John H_76

I have a very positive caregiver, to make my experience positive. I would recommend them because they take care of me.

Gaylon B

I'm 77 years old and I have Parkinson's so they're able to help me with that. I think they're doing fine, the caregiver starts working right away.

Garry C

It is amazing. They take care of Gary, which is most helpful. They are considerate. They call and talk to me to see what we need.

Edna B_3

They keep me company. They are very credible people.

Mack H_1

She pays attention to him so I can do what I need. They need more reliable caregivers.

Joseph M_34

The caregivers do their job with postive attitudes. The agency has provided service with no issues.

Shawn K_2

It is easy to access. They are flexible and I am close to my caregiver.

Anthony M_10

They provide care. They are persistent.

Charles G_13

They still just make sure I am good and, in my health, and show concern for my life. I like that they are more in touch with a person's needs and care and give us their best for your care.

Provider Response

Gerald S_13

They check in to make sure everything is going well or if anything is different. They are reliable and call me if there is a problem.

Evelyn M_11

They are very helpful for things that I am unable to do myself, and they are very helpful in that regard. I really like my caregiver, they are always helpful.

Robert G_58

It's helping me out very much. It has helped my wife out very much. I like everything. The person that we have taking care of my wife, and I am very good. Right at Home seems to be a company that is doing a good job, and I am very satisfied with them.

Rickey J_1

He gets everything he needs. They are punctual.

Kenneth G_2

They help the most with my day-to-day needs, like showering. They respond to my concerns in a reasonable time.

Dana L_6

Her main reason for coming was to help me get walking again. She has done more than that, and she is so helpful to my daily life. I like that they are attentive and pleasing to talk to.

Richard D_37

Always lending a helping hand. I like how they care for the patients.

Edwin F_4

She helps with his shower and that is a big help for me. They are on time, and she does what she is supposed to do. Ed likes the aide.

Marcel M

The agency has made the experience a positive one because they're easy to work with. I would tell a friend they're great.

Joan W_31

If one of their employees can't make it they will fill that spot, even the owner came and filled that spot. I like that they're flexible as far as the scheduling goes.

Kathleen M_33

They have made her experience a positive one because they treat her like family. I would tell a friend that they are very consistent with the staff.

Thomas D_12

They've helped me by taking me to and from places outside of my apartment and doing things I need to do. Sometimes they send people to me who can't really do too much because they have issues themselves.

Paul N_4

They get me good service. They are very accommodating.

Provider Response

Sheldon B_1

I don't have to clean the house anymore, and my husband seems to be getting around better than when he first started out. I've been quite pleased with their work.

Howard A

They put a lot of effort in. I don't know what I would do without them. The care is very good, and they care about my safety.

Dale B_17

I don't know how to explain it, but it's just had a big impact on us. They're great. They're personable. I have no complaints.

Robert G_61

They have made our experience positive by being excellent in trying to help us in our needs as they change periodically. They are there to help us get the right care. I have liked that they are always right on the spot with the type of people that they send. We have experienced several aides.

Jeffrey B_9

Just with the care and the service being provided. They have taken care of me and I have no problem with them.

Anonymous_6833

They've helped the most with meal preparation. I like my caregiver and I got to choose who cares for me.

Anonymous_1712148476

It makes my life easier. They follow up and ensure I have a caregiver who shows up. I'd tell them that they're thorough and accurate.

Joann B_1

They have provided an excellent caregiver, and they assure that excellence continues. They have quality workers and requirements of the workers, assurance of coverage.

Henry T_1

They help me out a lot. They do a good job taking care of me.

David H_52

The caregivers are helpful to my needs. When we get the right help, everything is perfect.

Susanmap

Scott and Claudine of Right at Home of Wayne County were the angels I needed to assist my elderly parents and handicapped sister in their home. They provided home care helpers for 24/7 care at the very moment I needed it. And, even as a new client, they responded immediately. They are caring and compassionate. They are the partners you need to help manage family members who require assistance. The caregivers are responsive; they keep me informed of any issues every day. They are caring, responsible and trustworthy - like extended family members. The administrative staff are also responsive and communicative, days, nights, weekends or holidays. I would highly recommend Right At Home of Wayne County. My family are able to remain in their home and I now have peace of mind - both are priceless.

Provider Response

Billy B_4

I feel safe when I'm out of state. They are very communicative with us, and they care about my dad.

Provider Response

John D_48

The most helpful has been the caregiver, being knowledgeable and very nice. I like that the caregiver comes when she is going to be here.

Provider Response

Ivan S

I like that they have been pretty good on all accounts. I like that they have courteous service.

Provider Response

Anonymous_1707213114

They are here to assist him and help me with his care. They are available for the hours when I need them.

Provider Response

John F_39

They have helped by giving him a shower and socializing with him since he does not leave the other house than the doctor's appointment. They seem to send caregivers who know what they are doing. He requires a shower. The caregivers from the other agency did not know how to shower him. Right at Home did everything right.

Anonymous_7515

I like getting taken care of the way I need to. They provide the services that they say they will.

Theodore A

They are always available for me. They are very personable.

Rita N_3

The agency has made my experience positive because they are all wonderful. I would recommend them because I love that they are all so friendly.

John and Gwen L

The agency has made our experience positive by providing a helper on time. I would recommend them because the caregiver helps us out.

Jerry A_8

They help me with the house. I like that they are there for me.

Arnold P

They've helped with keeping him clean with showers. I'd definitely recommend them. I like that they're personable.

Roosevelt Y

It can be to set up a definite schedule that is given because my caregiver is set up to 9-1 and sometimes in the evening I need assistance. I was under the impression I was going to get 20 hours a week, cut 13 hours.

William M_41

They help me out a lot. Without them, I wouldn't be able to do anything. They have been good to me.

Alice A_4

I get to sleep at night. They allow someone to come at midnight until morning, just like I requested.

Dolores E_1

I am really impressed with the services. I like how they keep in touch and inform you of anything.

Willie S_3

It takes a lot of stress off of me, especially with the changing. I like that they do come out and help. I need the help.

Stanley R_6

They help me with cleaning. I do not use them that much.

randibowwow

Right at Home went above and beyond for my family. Their communication and professionalism during a challenge time did not go unnoticed. Thank you, Right at Home!

client's family member

It has been nine months since my 92 year old mother fell and broke her hip and shoulder. After hospitalization and rehab, she needed 24/7 companion care. After researching caregiving companies, my family found Right at Home was the best match for our needs. The owner, Claudine, listened well to us and then made a care plan for our mother. At first, we needed three caregivers spread throughout the day and night to attend to all of our mother’s needs. We found them to be attentive, caring and dependable. As our mother healed, we only required one caregiver. Changes were quickly and smoothly made by Claudine and her efficient staff. Throughout the past nine months, Right at Home staff have always been available to us through a phone call, text or email. Our mother and our family has felt supported and well cared for with Right at Home caregiving. We recommend them.

jmb522

They care my mother received was excellent. The caregivers were caring and well trained. The office communicated on a regular basis and was very pleasant and easy to work with.

Alberta E

She can't really walk, so they help her a lot with washing and getting her ready for the day. They need to improve their communication.

Anonymous_7088

It helps, but I don't really need it right now. I would keep myself busy. I like that they are polite and do the job.

James B_63

They come and check in on my dad. They are concerned about my dad.

Jack E_4

She takes me to see my husband and it lessened my load. They saved our life. I like everything.

Ted K_4

They help me with daily chores. I like that they are encouraging.

Joy R_6

I am able to go out on walks. I love the caregiver that comes in. She is very outgoing.

Bernard B_3

The caregiver helps take good care of my husband and works hard around the homes. I like that my caregiver is excellent and a hard worker.

Nancy D_25

Things are much better with them. They cook for me and help me with different things. I would recommend them because all the caregivers are on time and nice.

Billy A_2

I finally got a girl that I can trust in my home so I can leave and do errands. If the girl's not going to be there they will call and let me know. They will try to send someone out as well.

Richard T_16

They were sending good people, I just started to take over the care and now work for them myself. Everybody that I have talked to so far is all nice people.

Fran B_3

It gets me back up on my feet. I don't have to go out of the house.

Willis L_3

Right at Home has made my experience positive by being punctual and available when I nee dthem. I like Right at Home because they provide quality caregivers.

George V_7

My caregiver does what she is supposed to do when she is here and I appreciate that. I like the caregiver that comes over. She really helps me a lot.

Gerritt B

They help with laundry. They do the dishes and straighten the whole place up. I don't really deal with the agency.

Hardy S_1

My life can be made easier if I had dependable caregivers who do not cancel. I would like to see Right at Home improve on getting dependable caregivers.

Camille R

The caregiver is very kind and timely. I like that they are very timely.

Mildred C_6

They provide caregivers who show up. I like them because they are easy to get in touch with.

Leonard P

They make my life pretty good. I have no complaints about the care. I would like to have more days than what they give me. They only give me 3 days. They are prompt, and the services are good.

Jerry B_8

My loved one is in a transition period where he didn't need a lot of help but now he might be changing to need more. They do get him to take a shower when he wants, give him food, help with grooming, and keep him company which is nice. They have a high turnover of staff so we are really getting a lot of different people each time and the level of care varies a lot due to that.

Pat R_10

As of right now, nothing. I am kept well-informed if there are any problems and my caregiver does good. They are dependable. I have been using them on and off for many years, and they are working well.

Anonymous_4672

They have been very helpful for me. I like the people.

Abe k

Very responsive to our needs , including my mom’s

Larry H_17

The help he receives from the agency is really good. It gives me time to myself. I like that the agency helps when the client needs something.

CarGio

Right at Home provided home care services for my mother-in-law in Taylor, MI. We live out of state so working with their staff was a very positive experience. The aide took excellent care of her which was such a relief and comfort to us since we could not be there all the time.

Hugh L_1

They did what I asked of them, and they sent good caregivers to help me. I like that they came and provided the services I needed.

Kenneth P_7

Sometimes they take him on a trip outside in his wheelchair. I really like that. They are reliable and have good people.

David M_19

They provide quality caregivers to take care of me. I like that they provide services they said they would and have given me caregivers that are very good at following directions.

Dennis L_3

They have listened to the patient and performed their duty. I like that they give me high-quality personnel who can do the job.

Anonymous_6338

The caregivers could have a greater impact if they had better care. Some of them have good care and some of them aren't that good. They send different girls. Sometimes they get a girl that comes for a little while and then they send somebody else that isn't as good.

Shannon O_1

They do my cleaning and laundry, and it makes it so much easier for me. I like the level of care that they provide. The people are very professional. I like talking with the owner.

Edna H_1

The caregiver cleans. I like that I get good help.

RAH L

They show up on time and they communicate very well. They take to time to listen to our needs are the caregiver are great. They pay great attention to details and compassionate, dependable and professional.

Anonymous_6244

I end up doing everything myself, so there is no impact. I haven't been feeling well and if I am not willing to get in the mix of things they will just sit on their phones. The care workers seem to be on their phones all the time.

Provider Response

Gregory P_3

I depend on them a great deal. They always keep me updated with what is going on with the caregiver.

Provider Response

Paul P_6

Right at Home has made my experience positive by being cooperative. I like Right at Home because they're punctual and do a good job.

Provider Response

Gerald K_4

They come in, do the job, and go. They could improve by mopping a little better for me since I have wooden floors.

Robert R_46

The agency keep me informed when I am going to get a substitute or a caregiver isn't going to come. I like my regular caregiver.

Danny L

They help me and my wife with laundry and in the kitchen. I like that they are efficient and prepared.

John V_15

They need to send me the same person, because everyday it is different. Everyday I have to tell them what to do. I would like them to show up and do what they are supposed to.

Provider Response

Donald R_9

Having an aide to take care of my husband while I'm at work is fantastic. Some aides cancel last-minute so my husband doesn't get the care he needs. They are responsive.

Anonymous_5568

The caregivers make sure to change her clothes. I like the caregiver who cares for my mother.

Julie B_13

Truly, I cannot drive or shower alone, so this helps so much. The caregiver is very attentive, she delivers things to me personally.

William R_36

It has helped with keeping my father William on a regular schedule. They follow-up on their employees and they are very sweet.

Thomas C_14

I appreciate that they have excellent communication, and they have stepped up when there's been a problem. It's really taken a lot of pressure off of me. I would like them to have more consistency of caregivers.

Julius E

They go out of their way to provide excellent service. They just really take good care of me and my dad. I'd say that the people who own the agency and the workers are really concerned about the client

Paul S_22

The agency is helpful by keeping an impression on my family. We really love the girl they have sent us and she is a part of our family. I would like to see the communication and replacements of caregivers improved.

Edgar Z

It is helpful having my caregiver help me with chores around the house. My caregiver has been wonderful.

Merriel C

They sent people out who made me feel good and did things with me. They provide good company and the people are nice that they send to me. I enjoy the services from Right at Home. I like the friendliness of the people and they are easy to talk to.

Vicky H_1

It frustrates me that I can't do everything myself. They let me do what I can do, they don't force me, and if I can't do something then they'll help. They're really good with me. They're caring, honest, and help you as much as they can. They make you feel as if they care about you.

Jeff S_11

It has helped me a huge amount. I think they go out of their way to help. I like everything about them. I have not had a bad situation with any of it.

John M_49

They do housekeeping and our laundry. I like how prompt and on time they always are.

Elizabeth E_3

They make sure we have the care that we need and they check on us all time. I like how they are very attentive to you need.

Juanita W_1

I was given resources that I can use daily. They were prompt and the information she gave me was great for after she was gone.

Michael L_23

My caregiver cleans for me and makes sure that everything is clean. My caregiver runs services for me so I don't have to do much myself.

Provider Response

Jewel D

I was very much in need on those exact dates of care, and they came through with flying colors. I like the friendliness, the adaptability, the care that was given.

Provider Response

Charles R_11

The services have been a safe keeping for me since I have had issues. My current caregiver doesn't know what to do.

Gary A

It is very good. They do what I request. They provided me with someone I like.

Minnie C

They are always on time to help us. They diligently find someone to help us when we need.

Margaret L_14

I get to go to doctor's appointments. I am able to get out and do my errands.

Robert H_56

She cleans the house thoroughly every time she comes. I like how helpful my aide is for me when she is here.

Glen G_4

They call if someone cannot come. There is no consistency in caregivers.

Vicky L

They could listen to me, pay attention, and take me seriously. If you call them, they need to call you back.

Provider Response

Barbara B_32

They feed me. They help out a lot, like they are supposed to. I feel comfortable with them. They do the washing for me.

Anonymous_2314

They have helped me with my personal hygiene. I like that all of the caregivers treat me as if I am a member of their family.

Anonymous_4301

They are good about talking to me and making conversation with me. They are good about making time for me.

Chesterine D

It has been very helpful for me because the person who helps is here at night and gives me the chance to sleep. I like that they try really hard to match the client and the caregiver. It is a very hard thing to do but even though it takes a few times they try hard.

Anonymous_4240

They could keep the same person with us. They have trouble getting the same caregiver for the shifts. I know they have been helpful. They could hire more employees.

Frank M_6

She lets the dog out. She keeps his phone charged and make sure that he is okay. I have already recommended them. They are steady. They seem to keep their employees a long time. They do a good job.

Herbert S_4

They didn't obey what we wanted of them. They need to check references before hiring a caregiver.

Anonymous_3271

The caregivers do what I ask them to do. If I need something from the store, they will go and get it for me. I like that they do what I ask them to do in a timely manner.

Anonymous_3345

They help him with entertainment, bathing, and meals. They have good service and attitudes.

Earl E

They have given me referrals, they help me get some extra help that I desperately need. The services have been excellent.

Kevin B_7

With the pattern of not having people to come and no calls being made, they need to fix some things. The workers call off at the last minute, and nobody calls me to let me know that no one is coming. There is a communication issue they need to fix.

Provider Response

Richard Y

My dad has ALS so we need that help from them. They are very helpful. They need experienced employees who know what they're doing.

Florine S

They help me with several different problems, and they help me with each of them. They help me to walk and things like that. They seem to keep up with my care really well.

William R_28

If he needs to bathe or shave, they get that covered, which is something we can't do. The hours are pretty good that we get.

Fouad S

They make sure everything is secure and safe, and they check up on him. They check his vitals and make sure that he is continuing to do well. They are very respectful, they are very nice, they answer your questions, and they actually listen to your questions. They give good feedback and make sure that they are taking care of the person properly.

Anonymous_2782

The caregivers need to go through training. I like that the caregivers are on time.

Patricia M

I would go bananas if they were not here. They could have more of a backup person available. I did not have help last week.

Robert G_34

He doesn't remember much of anything, but it is helping me out tremendously because I can't be there everyday. I haven't had any problems with them. They go over there twice a week to take care of him.

Stephanie S_6

They provided different resources that were available and let me know where to find them. They are very helpful. They have helped me throughout the process, and they explain things really well for me.

Louis S

If we have a problem, then we call, and they will take care of it. When you get a really good person that comes to help out, the services are great.

Howard H_3

The caregiver is great. The woman that he has is great, but the billing stinks. I watch his wife fill out the bills, and we pay for things that have never happened.

Geraldine E_1

They have given me an extra helping hand. I like the communication and the caregiver I get from the company. They are attentive and do their best to meet your requests. If I were to call and request a specific person a few months in advance for a vacation or something, I would like to be able to guarantee a specific caregiver.

Donna F_5

There's a lot of things I can't do because of the type of surgery that I had. They take out my trash, lightly clean, do the dishes, and prepare the meals. It has helped me tremendously. They are very professional, understanding, and compassionate. I like that they don't rush me, and they are very kind.

Kelly P

It helped my wife a lot because she has no leg above the knee and no toes on the other foot. The extra help is good. I got what I wanted, and everything worked out.

T.Mac

Excellent service from start to finish. Thanks for the compassionate care given to my loved one. Staff is timely, pleasant and shows true concern. Management was a pleasure to work with getting set up and the staff always gets the job done. Highly recommend

Nancy G_11

They set us up with one gal, but now she is on maternity leave. It was nice to have the aide for so long. They seem to struggle with staffing. They have been able to provide what we need.

Michael M_39

They have helped with transportation. I like how they are very prompt.

Elaine T_1

They send good caregivers. The people are wonderful and provide a good service.

Ronny R

Right at Home has helped with transportation, and they have helped me around the house. Right at Home could have more help. The lady that replaced the pregnant lady missed her date.

Anonymous_1161

They helped me clean the house and anything else I needed. They cared about the clients and they would make sure the caregivers were doing their job.

Jack M_3

They call when he can't make it, and they follow up. I like the worker.

Lauretta S

I can count on the caregiver who knows the routine and the medicine. I can trust her. They supplied us with a good caregiver and it's a good company.

Sidney C

I don't think I could do this without help. I tell others that Right at Home seems to have gotten me someone who is very dependable, and she knows how to handle the situation. She has hung in there for some months, and I hope she continues to hang in.

John P_22

They would yell at me and tell me that I'm a horrible person. They should get people who know what they're doing.

Provider Response

Bassam Y

They needed to be more organized. They give me a folder with the time sheet. The caregivers should be more organized with clients they are going to. They seem to be in shock when they come here. They need to have steady help, train their employees better, don't send it random people that they hire off the street. They could pay them a little bit better. I've had them steal from me.

Provider Response

Deborah H_1

They can train their staff better and have some people who have skills. I've only met two people who were very talented. They can improve their professionalism. I was supposed to have a caregiver come on Monday, but no one came and no one called. This has happened multiple times.

Bonnie R

They've been good with me. I have a lot of problems with my oxygen and I get out of breath really easy, so they help me with that. I never have any problems with them. The caregiver comes when she is supposed to.

Michael O_1

The caregiver does whatever needs to be done. I have no complaints.

Larry & Barbara E

I don't know how they could help more. They seem knowledgeable about the tasks. I am generally in the business of not recommending people based on my experiences.

Arnold S

They helped me quite a bit with bathing, which was my biggest problem. They came out and sent a caregiver to help me.

Evelyn L_5

My loved one is 101 years old. They could do better if they knew what they were dealing with. They come in and tell us they didn't know they had to do certain things. They were not aware that she could not walk. The book needs to be updated. They need to know what they are doing and be aware of the patient they are going to be attending.

Sandra P

They should know what they are doing before they come in so I don't have to keep training them. They are not a consistent if someone cancels and cannot make it. I was told that if they can't find someone, then my family has to come home to take care of me.

Provider Response

Harold A

Without her, I wouldn't get a shower three times a week. She's polite, and does just about anything I ask her to do.

Edith S

It is helpful. The quality of workers could be better.

Susanarnold

Right at Home Downriver/Dearborn has been a God-send to our family. Claudine and her team of wonderful caregivers are helping us keep our mom at home with her two cats, safe and happy with the excellent care and company. The caregivers help with meals, cleaning, laundry and other chores. They provide great company for our mom - they are kind, compassionate and respectful of her situation. Mom is happy and that means to world to us. I would recommend Right at Home to any family in need of companionship for an elderly parent.

Mary K L

I am the normal caregiver, but their services give me free time to do my own thing. I like that they are flexible with scheduling.

Curt B

They help me bathe. They help with my meals. One thing that is really outstanding is as we circulate around the hallways or outside in the wheelchair, she is friendly to everyone. I feel that my particular caregiver is here on time and is honest. She is very fast getting things done.

Anonymous_2D

If Right at Home could have worked the amount of hours I hired them for, they could have made a greater impact. The caregiver just left one day, and I haven't called them back.

Anonymous

Right at Home has provided good services and have good employees coming out. They have been prompt about sending people out here. They have given me time to leave the house and do things outside the house.

Carol F

They respond to questions really quickly and they are there when we need them. They prepare meals, clean around the house, and do pretty much everything.

Patti14

My new caregiver Rachel is a wonderful young woman who is really caring and helpful to me. I really am looking forward to her coming everyday. I appreciate her excellent care. She is also very thorough with her work.

Susan79372550

This is new to our family but seems to be very helpful. We're still getting organized.

Caring8494

We used the services of Right at Home for about 3 months. The staff who came were helpful and punctual. They stayed with my dad for 24 hours a day. They were educated, friendly and knowledgeable. I was happy with their service. I would recommend the agency to others.