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Right at Home Eastern Worcester County

8 Church Street, Westborough, MA 01581

(508) 469-5874

Verified Partner

4.86

(110 reviews)

Offers Home Care
Top rated on Caring.com

2021, 2022, 2023

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Reviews of Right at Home Eastern Worcester County in Westborough, Massachusetts

4.86

(110 reviews)

    Top rated on Caring.com

    2021, 2022, 2023

    View More

    Provider of Choice 2024Employer of Choice 2024Leader in Experience 2024
    Home Care Pulse Certified 2024

    Reidys

    5

    April 4, 2023

    I am a past client of this provider

    My dad recently passed away. He had been a client for the last 3 years beginning before lock down. We were fortunate enough to have 2 steady aides for the 3 years and 4 others. Thank you so much to the team since Amar took over. They all are amazing right to the night before his passing. They are on time, professional, and responsive to his needs. Thank you!

    rshapalis

    5

    March 7, 2023

    I am a current client of this provider

    Right at Home Westborough is providing personal care services for a family member who resides at a facility in Hopkinton. The staff are doing very well with providing comfort and dignity for my cousin who has also recently begun hospice care. RAH has been extremely responsive to my requests for tailoring her care to make the best of a difficult time of life. Bob S.

    Kate D Gary

    5

    January 31, 2022

    I am a past client of this provider

    We had a good experience with the aides who provided us with service. They were kind and compassionate. The agency was very responsive. We used their services in the last week of my husband's life. When his health plummeted they were able to find help on short notice. They had policies in place that helped make expectations clear.

    AVO

    5

    December 9, 2021

    I am a current client of this provider

    We are current clients of Right at Home Westboro and have used them multiple times previously. They are responsive, flexible and always pleasant. Without hesitation, we would highly recommend this agency to others.

    MoHap

    5

    November 15, 2021

    I am a current client of this provider

    I can not say enough wonderful things! From the initial phone call with Jessica, then to Lori...then to the caregivers. In a time where I was stressed, in unknown territory....these people were calm, patient, kind and worked so hard to help me make sure my father was taken care of. It has been about 2 mths and they continue to give me all they can to help! I will be forever greatful- they have no idea how much I appreciate them.

    DS from Brooklyn

    5

    November 11, 2021

    I am a past client of this provider

    We presented Right at Home with a very unusual challenge, & they hit it out of the park. They are absolutely incredible, & I can't recommend them highly enough. Their flexibility, caring, competence and responsiveness at all hours were just extraordinary.

    Carla T

    5

    September 23, 2021

    I am a current client of this provider

    I contacted Right At Home to find a caregiver for my Dad, who has Alzheimer's Disease. He and my Mom live with us and both Mom and I were experiencing caregiver burnout. I had tried to get help through other agencies but to no avail. I contacted Right At Home and they were so helpful! Dad's Case Manager, Lori, visited our house, was very supportive and reassuring to my mother, easing her worries and worked hard to find the best fit for a caregiver. Our caregiver is wonderful, always on time and she understands Dad's disease and is very patient with him. Having her with Dad two days a week, has helped Mom and I be able to regain the enjoyment our mother/daughter relationship! I highly recommend the whole team at Right At Home.

    Hildy Paris

    5

    September 12, 2021

    I am a current client of this provider

    I have used Right at Home from time to time to care for my Aunt when she would have issues that resulted in her need to be hospitalized. Right at Home staff helped transition her back to her Independent Living arrangement. Most recently my Aunt had a minor stroke and had to move to Assisted Living. I called Right at Home as she was going to need additional care both in the mornings and in the evenings. They were so responsive and immediately sent Nurse Lori to assess her and create a care plan. The staff that they have sent to provide care have been the best I have ever encountered. Warm, caring, professional, on time and they all clearly have a passion for this work. When I needed certain medical equipment and couldn’t find it, they ordered it for me and had their staff deliver and set it up. This is an agency that clearly nurtures their staff and clients with such care. I would highly recommend them and can’t thank them enough for taking such good care of my Aunt.

    CL13

    5

    May 6, 2021

    I am a past client of this provider

    Can't thank everyone enough at Right at Home for the care that had been provided to my aunt over the last several years! Recently her condition declined and required 24/7 care. Right at Home quickly and efficiently filled the shifts with caregivers that were just totally amazing in the way they cared for her! They were always on time, leaving detailed notes and updates during their shift. Many of the caregivers had been with her for years and bonds were truly made. We cannot thank these women enough for their attention to all her needs and compassion during a difficult time. The nursing staff was always professional, we cannot express our gratitude and will not forget the constant support and guidance that was provided to our entire family over the years.

    John Tekian

    5

    April 22, 2021

    I am a past client of this provider

    I needed immediate help with my ailing brother. Right-At-Home stepped up and provided me with night care so that I could get some rest attending to my brother. The person they sent was a good fit with my brother and me - kind, caring, and efficient. I could not have endured without their help. I highly recommend Right-At-Home for urgent care.

    Central MA Client

    5

    April 5, 2021

    I am a current client of this provider

    I am a current client of Right at Home. They provide nursing services at my mom's dementia care facility. Their communication and flexibility is excellent. They often go above and beyond their nursing duties to make things easier for the families and the resident. Especially during COVID, the flexibility and great communications was invaluable. I typically send an email request to the nurse that works with my mother and her response is typically the same day. The company is excellent and the staff is excellent!

    jmhaddad

    5

    February 2, 2021

    I am a past client of this provider

    Very professional and helpful. They were invaluable in helping to ensure my father had a smooth transition to home care. I would highly recommend this service to anyone considering home care for a loved one.

    L. Doyle

    5

    October 20, 2020

    I am a current client of this provider

    Right at Home was very careful and caring about finding care givers who would be a great fit for our family. We also had extra precautions we needed during the pandemic, and they understood these and worked with us to find someone who is experienced, caring, considerate, and worked well with my parents. The team was also very good at adjusting when our needs changed, and providing additional support to help us through difficult hurdles.

    Hopkinton family

    4

    August 7, 2020

    I am a past client of this provider

    We needed private care for our 93 year old mother who was also in hospice. Right At Home took great care to do the best possible job of matching our mother with the right caregiver. They did that splendidly with her first caregiver, Susan. Over time mum needed 24/7 care and Right At Home always responded to our requests very promptly when needing to change mum's complicated schedule. They were also very kind and compassionate and understood that this was a very stressful and emotional time for our family. The caregivers showed up on time, left comprehensive notes on any occurrences during their shift, and our family found them to be very pleasant to have in our mother's home. As a family we spent a lot of time with our mother and so the Right At Home caregiver was there with us so we got to know them. We felt mum was safe and in good care. I would recommend Right at Home to anyone who is looking for short or long term private care for their loved one.

    SueW.

    5

    July 15, 2020

    I am a past client of this provider

    Right at Home was an extremely professional and easy agency to work with. They were thoughtful when deciding what approaches to use with the overnight care they provided for my 86 year old dad with dementia. Their caretakers were kind, respectful and provided quality care to my dad. They were always on time and left wonderful messages on the care log to let me know how my dad's night went. I would highly recommend Right at Home to my friends and family.

    Westborough patient

    4

    March 13, 2020

    I am a current client of this provider

    1. Services were care giving in nursing home setting and at home. 2. Almost uniformly the staff arrived on time. 3. They were attentive, pleasant and friendly and addressed my needs promptly and without creating any anxiety on my part. 4. The agency was extremely responsive to my initial request for services, making arrangements on short notice, and adjusting to changes in my schedule without difficulty.

    Katharine

    4

    January 2, 2020

    I am a current client of this provider

    We are working with Right at Home for about a month now. It is good, the caregivers seem nice and they are there when I need them. They ask me what I need and they come. They want four hours, six hours or eight hours. They prefer to do eight because my parents live in Paxton. My parents are only five minutes outside of Worcester, so it is really not that far, but that's what they want. Well, we chose them because they're the only one who contacted us.

    Evan E_1

    5

    September 27, 2019

    I am a current client of this provider

    They are able to keep him safe and healthy. They are consistent and professional. They are doing the best they can under the circumstances.

    Anonymous_2401

    5

    September 24, 2019

    I am a past client of this provider

    There was a great bond there. It wouldn't have worked if it were another person. They are lucky to have that caregiver there at Right at Home. The person they sent was an excellent match for her. They became close, like sisters.

    Meima

    5

    September 24, 2019

    I am a current client of this provider

    I’ve been very pleased with the services of ‘Right at Home’ care. I feel very safe with each person that comes. They are trustworthy, happy to please, willing to take on anything. They also remind me of the things I’m not to do relating to BLT’s(bending, lifting and twisting). My husband is pleased when he comes home for I’m rested and the house is in good order, cleaned and in not clattered. My mind is at peace for better healing.

    Berit S

    5

    September 12, 2019

    I am a current client of this provider

    They have helped him out with his shower. I like the people. They are very nice and caring

    Kathleen S_8

    5

    September 11, 2019

    I am a current client of this provider

    They cannot provide or find help for the evening hours. They have been able to meet everyday needs in the morning. They are able to schedule well and meet my loved one's needs.

    Allan Y

    5

    September 9, 2019

    I am a current client of this provider

    They are doing very well. They make sure I get to my appointments and get back in time for them to clock out. They generally take care of my needs.

    Alison C_1

    5

    August 28, 2019

    I am a current client of this provider

    They will dial the phone for him to call me or even take him for walks when he wants to get out. I like that when I was having a hard time with some of my aides, they were quick to get caregivers that would be more in tune with my dad.

    Erin W_2

    5

    August 28, 2019

    I am a past client of this provider

    She looked forward to her visits and loved spending time with her. They were very responsive and had a good approach to matching clients to a potential caregiver.

    Mark C_6

    5

    August 27, 2019

    I am a past client of this provider

    It took a load off of us and helped my parents. They were really responsive on the phone, and they got right out there.

    Sally G_2

    5

    August 22, 2019

    I am a current client of this provider

    They just watch her and are very patient with her. They are very responsive, and they take care of my mother.

    Nadine P_2

    5

    August 14, 2019

    I am a current client of this provider

    I care for my mother 24/7, so it's important to have the extra help. I find that typically, their aids are professional and well trained. They are able to take care of my mother who has dementia. They are organized, and I like having the online calendar that I can view.

    Kathleen Sims

    5

    August 7, 2019

    I am a current client of this provider

    I am a nurse practitioner and my mom is a nurse. We have high standards and they have exceeded our expectations. They are very professional, caring and committed. They found the right match for my mom providing 7 day a week coverage. She has consistent care providers who provide personnel care as well as home care. They are available 24/7 and respond promptly to any concerns or questions. Allowing someone to come into your home or a loved one's home is very difficult. They made this process very easy. I can not say enough about Lora and the care givers that care for my mom.

    David G_2

    5

    June 26, 2019

    I am a current client of this provider

    Being there allows me to take my father to the doctor. The people are nice and they show up on time.

    Molly L

    4

    June 24, 2019

    I am a current client of this provider

    They give him his supper and make sure he eats. They change him if need be, and they give him his medication. They are very friendly people, and they take care of my father. My major problem is that he has a really hard time understanding most of the people because of their accents, and he is partially deaf.

    Nancy W_3

    5

    June 17, 2019

    I am a current client of this provider

    They are very helpful when I just need a break. They are very dependable and they care.

    massears

    5

    June 7, 2019

    I am a past client of this provider

    Retired physician here. At a difficult time for me, the Right at Home team really helped me figure out how to help my wife transition from hospital to home in a safe and caring way. They are compassionate, professional, and very flexible—a pretty rare combination these days. They call when they say they will call, they show up on time, they're friendly and upbeat. We particularly appreciated their choice of caregiver--a very good fit for the help my wife needed. All in all, super satisfied with Right at Home.

    Howard P_3

    5

    May 31, 2019

    I am a current client of this provider

    I could not do his pills without them. They are prompt and knowledgeable.

    Vengata K

    5

    May 30, 2019

    I am a current client of this provider

    It's a huge help, and if I didn't have the services, I would have to go to a medical facility, which is a huge hassle. They have provided good care, and they do it with compassion. They make you feel comfortable.

    Morton K

    4

    May 29, 2019

    I am a current client of this provider

    If we could afford more, it would be nice, but they're only coming in two days a week for half a day, and that makes a difference. They're very good. They keep you informed. If somebody can't make it, they get somebody else to come in. They're flexible on the schedule, and the people that come in seem eager to do the job. They've impressed me with everything.

    Dan H_2

    5

    May 28, 2019

    I am a past client of this provider

    The Right at Home team worked with me for a very unique situation providing care for my elderly Mother. The accommodations they made were beyond our expectations and the caregiver assigned was “lovely” and “very attentive” in the words of my Mom. The caregiver was on time and asked all the right questions about my Mom to provide the best care and ensured she was comfortable and felt secure. My family would absolutely use the Right at Home Eastern Worcester County team again.

    Donna D_8

    5

    May 24, 2019

    I am a current client of this provider

    I would have to make a lot of different arrangements otherwise. I have been recommending them to people because every person that has come to help my mother has been friendly, on time, and she gets along very well with them.

    Elaine R

    5

    April 29, 2019

    I am a current client of this provider

    They help with the bathing because it is difficult for me. I like the caregivers that they send.

    Malcolm C

    4

    April 24, 2019

    I am a current client of this provider

    They have made things easier by doing personal things that I can't do. I like that they are convenient.

    Sandra C_4

    5

    April 24, 2019

    I am a past client of this provider

    The agency helped her get back to her normal condition where she could be independent again. They were very easy to deal with, flexible, and very helpful in giving some guidance as far as getting started.

    Pam B_4

    5

    April 11, 2019

    I am a past client of this provider

    They cared for her and made sure that she was alive. I liked that they were friendly, personable, trustworthy and caring.

    John F_6

    5

    April 11, 2019

    I am a current client of this provider

    It allows me to be able to visit once a day, rather than having to be there for extended periods of time. I like the quality of the aides and their dedication. They are very dedicated to my mother, which makes a difference. They almost treat her like a relative.

    Kathleen B_8

    5

    March 26, 2019

    I am a current client of this provider

    They keep her in line. She just needs someone around. The caregiver that we have is wonderful. And I enjoy being with the personnel with billing and all.

    Linda R_12

    5

    March 25, 2019

    I am a current client of this provider

    They free me up to spend some time with my loved one. It gives me more family time with him instead of doing chores with him. That has freed us up quite a bit. We have a fantastic caregiver who has a great rapport with my loved one.

    Christine M_3

    5

    March 22, 2019

    I am a current client of this provider

    They took a lot of time going over the things that they offered. I didn't need to answer questions because they answered them all. They get back to us right away and they never cancel out on us. They are quick to let us know of any changes. If someone can't make it, they make great arrangements to find someone.

    Mary I

    5

    February 26, 2019

    I am a past client of this provider

    I wouldn't have been able to do it without them. There were a couple things that were helpful to me, They came to my house and helped me prepare my home because I was restricted on crutches. There were a couple of times I had a home health aide that could call the nurse and get advice on my health. After the two weeks, Helen, made sure I could be on my own.

    Anonymous_1480

    5

    February 22, 2019

    I am a current client of this provider

    It makes it possible for him to stay out of a nursing home. I like that they are prompt and reliable

    Jennifer M_6

    5

    February 22, 2019

    I am a current client of this provider

    It releases me for several hours a day. I like that they screen all their caregivers before having them come into my house.

    Maureen S_1

    5

    January 28, 2019

    I am a current client of this provider

    It has been very helpful to have someone there with my mom. It puts me at ease knowing that there is someone there with her. I feel like I can speak with the people that make the decisions and help make those decisions.

    Andy H_1

    4

    January 17, 2019

    I am a current client of this provider

    Each of the caretakers need to be consistent. There's one that's fantastic, and the other ones have been average. They wait for him to do something. He's not the type to tell you what to do, so they have to be proactive. I would like to see more consistency with the caregivers.

    Yvonne P

    5

    January 17, 2019

    I am a past client of this provider

    They are very honest, caring, and on time. I felt totally taken care of. They are very friendly, accommodating, and when I didn't need their services, they refunded half the deposit I put down. They are very honest people.

    Kathy F_4

    5

    January 15, 2019

    I am a current client of this provider

    They do a great job. They've kept her alive. She lost my uncle a few years ago and she is all by herself now. I like the caregiver because she is wonderful with my aunt.

    Evane727

    5

    December 31, 2018

    I am a current client of this provider

    The team at RIGHT AT HOME is very professional, caring and incredibly conscientious about my father's care. They call me immediately if they have a concern or question, and literally go out of their way to make sure my dad is safe and comfortable. HIGHLY recommended. Without them, we would be sunk. THANK YOU. Evan e.

    Samantha V

    5

    December 18, 2018

    I am a current client of this provider

    They seem to have been able to redirect my mother in the evenings that they are there. Not only are the caregivers really excellent, but the staff in the office is very caring, even after it wasn't clear if we needed their services.

    Constance R_1

    5

    December 18, 2018

    I am a current client of this provider

    I felt secure having the person with me. The service was wonderful.

    Joe C_5

    4

    December 12, 2018

    I am a current client of this provider

    It leaves her at home with a nice life. They are very good when there is a problem. They have fulfilled all our needs.

    Lisa G_7

    5

    November 13, 2018

    I am a past client of this provider

    They got along with her and they had a good relationship. Everyone was friendly, punctual, and they were very pleasant.

    Anonymous_896

    3

    November 9, 2018

    I am a current client of this provider

    They need more training. Most of them know something about taking care of a home, but they need to concentrate more on how to relate more effectively to the customer. They should be able to look around to see what they can do. They need to pay more attention to what their customers want instead of simply choosing someone and sending them out.

    PeteL

    5

    October 23, 2018

    I am a past client of this provider

    Right at Home provided home care for my wife for several months. The caregivers assigned were great. My wife looked forward to them coming and I was able to get away to perform essential errands. The care extended into the nursing home when my wife was no longer able to stay at home and continued until her death. They provided her with the extra services that both she and I greatly appreciated.

    LeliaLane

    5

    October 18, 2018

    I am a past client of this provider

    This Agency spent a great deal of time with me answering my questions about the agency, their services, and the logistics before my elderly dad and I hired them. They were very sensitive and receptive to my dad’s needs and requests! I would hire them again!

    Lisa a greatful daughter

    5

    October 6, 2018

    I am a past client of this provider

    My mom went into Hospice care in March of 2018. She had lived with me for 8 years. I needed help. Right at Home sent exceptionally qualified and caring staff. My mom had a unique personality. They worked with me to find the right care givers for my mom. I was able to return to work knowing my mom was in the best of hands during the day. I could always count on them being there. They maintained my mom's quality of life and supported me. She passed in September and I can honestly say that I could not have survived the last six months without this team's support. She was bed bound and her skin was perfect due to the care she received. Truly caring caregivers that became part of an "extended family". They help maintain my mom's dignity as her body failed her. Her mind was intact and they kept her engaged. When I would get home she would tell me that she had a great day. I would highly recommend this team. The nurses, office and aides were all exceptional and I consider myself blessed to have found the right people/company.

    Charlieo

    5

    September 7, 2018

    Other

    My mother, who lives 450 miles away from me, has needed assistance in her home for several years. Although my dad tried valiantly to tend to her, the part-time caregivers that Right @ Home provided were a great help to both of them. While they surely helped with tasks that I am not aware of and would have done other jobs as well, I know that they helped to bathe and change my mom, cleaned up around the living area, changed sheets, and did laundry. Sometimes, they drove my parents to church. Most of all , they provided company and care for a woman to had done that for others all her life. The women who supervised and arranged care were always willing to discuss issues with me and showed endless patience with me and my parents. I cannot begin to express how grateful I am to them and to all the caregivers from Right at Home.

    LARRYNOV

    5

    August 6, 2018

    I am a past client of this provider

    The utmost caring, responsive and professional individuals I have ever known when a medical emergency happens and you need caregivers. There interactions with Hospice was great....Staff always arrived on time and provided whatever services you asked of them.

    Thomas

    5

    June 22, 2018

    I am a past client of this provider

    Thank you Right at Home for the caregiver to my brother, John. Your staff showed compassion, professionalism, and trust along with honesty for the months he was in your care. Regards, The Daigle Family.

    Robin's Daughter

    5

    June 15, 2018

    I am a past client of this provider

    Right at Home was recommended to me for an immediate, emergency need for 24/7 care for my dad (who lives alone in an assisted living). He'd had some bad side effects to a medication and was suffering with severe confusion and unsteadiness. He needed someone to stay with him to prevent him from leaving and trying to walk back to the house where he used to live, before my mom passed away. (35 miles away!) He attempted to go back to his former home and was walking along a busy state road with no sidewalks I called Right at Home and they were able to assign an aid within a couple of hours. All the aids I met, while visiting my dad, were friendly, kind, professional and knowledgable. They were all punctual, and provided peace of mind for me and my family when we couldn't be with dad. When Dad's condition started to improve, they were very responsive to my request for reducing and tailoring his care. Right at Home worked with me to assess my needs and schedule appropriately. I would highly recommend their services to anyone looking for home care for a family member who might need it.

    Rosealma

    5

    May 11, 2018

    I am a past client of this provider

    My Mom needed overnight constant care (fall risk) for a period of time, and Right at Home Westborough was recommended to me. She is in a memory care unit at a senior living facility, which could not provide that 8 hour "constant" care. Through the entire process (telephone calls, meeting with the company's representative to set up a schedule & making sure my mother's particular needs would be taken care of, to meeting the aid, getting daily feedback), I can honestly say the experience with this company and everyone involved that I dealt with, was a very positive one. I would not hesitate to call them again if their services were needed. My Dad is also an "independent" resident at the senior living facility, and was able to "check-in" to make sure things were going the way we needed them to, and it was all positive as far as he was concerned. The two aids that were assigned to my Mom could not have been more pleasant and efficient.

    dawhome1

    5

    May 4, 2018

    I am a current client of this provider

    Right at Home based out of Westboro MA provided care for my Mom through challenging and difficult times. From the start, the staff was professional and attentive. The administrative staff was efficient and determined to meet our needs. The service team members were there for my Mom, flexible and reliable. My Mom has been grateful for the support and so have we, her family members. I would highly recommend Right at Home.

    mamastrike

    5

    April 23, 2018

    I am a current client of this provider

    Excellent company!! Very accommodating to our family and wonderful caring staff. Highly recommend Right at Home to other sports who need help with their aging parents!

    Clara

    5

    March 30, 2018

    I am a past client of this provider

    All the people were really qualified unlike the first agency. It was a pleasure having both groups including hospice.

    Lee's kid

    5

    March 25, 2018

    I am a past client of this provider

    Mom had a knee replacement and she was staying with us, with her dog! We needed someone to stay with Mom during the day so I could go back to work, to help her with daily activities, meals, exercises (and the dog). We had two different caregivers and they were both great - came on time, took good care of Mom, helped with everything we needed. Right at Home was very responsive - we met with Megan on Friday and had wonderful caregivers on Monday! We will definitely use Right at Home's services again if the need arises.

    pattijp

    5

    March 13, 2018

    I am a past client of this provider

    The folks at Right at Home made it possible for my mum to stay at home in to her 97 th year. They were wonderful - both her caregiver and friend, and the administration and support staff. I am forever grateful.

    JRoy

    5

    March 12, 2018

    I am a past client of this provider

    My dad recently succumbed to a terrible neurological disease that robbed him of his mobility, dexterity and ultimately most of his ability to communicate. Through the sad progression, the Right at Home staff was always there to see that his needs were met. As adjustments were needed in the nearly two years of care, from day care to 24 hour non-live in, the management team was very accommodating with in home meetings and quick responses to email questions. Though they were great in understanding the evolving needs, our family is particularly appreciative of the on-site caregivers. They always acted professionally and compassionately. Knowing that my dad was being cared for in such way was very comforting.

    Sharfit

    4

    February 28, 2018

    I am a current client of this provider

    My mother has severe dementia and for the past 2 years has employed Right At Home for every day care. The caregivers and kind, compassionate and understanding of my mother's memory loss. If there is any change in my mother's care plan, it is addressed immediately. I don't know what my siblings and I would have done if we did not have such wonderful care for our mother.

    AQL

    5

    February 28, 2018

    I am a current client of this provider

    The staff has been incredibly professional and accommodating. They met with me to discuss my mother's care, made every effort to be accommodating to our needs as a family and were understanding and compassionate as my mother's medical situation changed on a daily basis. We appreciate all of their efforts to assist us!

    Rcarol

    5

    September 13, 2017

    I am a past client of this provider

    We recently used Right at Home for my Dad while he was at home for hospice care. The caregivers were professional, courteous, and supportive. It provided our family great relief to have professionals watching our father during this time so we could spend time with him without worrying about his medical needs. The office staff was easily assessable and supportive as well. I highly recommend Right at Home.

    D. Fenton

    5

    March 7, 2017

    I am a current client of this provider

    I needed help caring for my wife as she has ALS. Right At Home in Westborough introduced us to three outstanding home-health aides who provide excellent care and compassion for my wife. Flexible scheduling is sometimes necessary. We find that the office staff does their best to accommodate. I'd say we are very pleased with the services provided.

    Chris S.380286

    5

    March 4, 2017

    I am a current client of this provider

    We've had Right at Home for a year now. They clean the house, cook dinner sometimes, and keep good communication with me. It's been pretty good. We get two hours right now, but I need more than that.

    mary cb

    5

    January 31, 2017

    I am a past client of this provider

    My father was a client for 3 years with live-in 24/7 care. His caregivers could not have been more attentive, knowledgeable and provided extremely good care. My father's case was complicated and thus if a fill-in caregiver was assigned to him and they didn't work for whatever reason, R@H was always responsive to my concerns and feedback. We were able to extend his life with the level of care he received.

    George780880

    5

    July 29, 2016

    I am a past client of this provider

    Service was good. Ninety-nine percent on time. they all learned quickly the best method for putting on my boot -- they did help with when I needed it.

    Herbert6

    5

    February 29, 2016

    I am a current client of this provider

    Girls doing fine. Enjoy seeing them. They take good care of my legs.

    Don Seeley

    5

    February 27, 2016

    I am a current client of this provider

    I am very happy with all the services I receive. Everyone I have dealt with from Right at Home has been excellent. I never have to wait for a response to any questions I may have.

    Mickey Montecalvo

    5

    February 26, 2016

    I am a current client of this provider

    Very nice ladies. I feel secure and it makes my son who lives in W.H. feel secure.

    Winifred Huddy

    5

    February 26, 2016

    I am a current client of this provider

    All very nice people who are all very accommodating.

    Frank Williams1

    5

    February 26, 2016

    I am a current client of this provider

    Only comment is I'm totally satisfied with Right at Home.

    Reviewer16

    5

    December 30, 2015

    I am a current client of this provider

    Jessica is very gracious RN, who does our blood pressure and heartrate on Wednesdays, and gives a card so we can take back to our apartments and keep a record. Tells us if BP is good or we need to call our doctor. She’s the best.

    Reviewer15

    5

    December 30, 2015

    I am a current client of this provider

    The best I have found so far. The girls are great. Company is very accommodating.

    Margaret P.1

    5

    December 19, 2015

    I am a current client of this provider

    I have no complaints. My worker is perfect!

    Pauline H.

    5

    December 18, 2015

    I am a current client of this provider

    Dependable - good worker. Does everything she's asked then looks for more. Cheery - a joy to have around. I look forward to the 3 hours I have her. Excellent service from provider.

    R. Santos

    5

    December 16, 2015

    I am a current client of this provider

    All the girls are very nice and polite.

    Happy Judy

    5

    June 6, 2015

    I am a current client of this provider

    I was grateful to have been able to find a company that was very kind and caring and I had no worries that my Dad was in good hands. Living so far away I was skeptical but I would highly recommend this company to family and friends.

    Sue Guindon

    5

    June 4, 2015

    I am a past client of this provider

    Each and everyone of the girls were very helpful, kind, and sweet. Thanks to all of them.

    Ann Marie2

    5

    April 23, 2015

    I am a past client of this provider

    I have known Jennifer since moving into the Highland's Independent Living facility in 2014. Jen is a wonderful, caring person as well as a true professional. As a manager here, I believe that she knows every person that is serviced. This is because of her upbeat personality. We all love Jennifer!

    Donna108770050

    5

    April 3, 2015

    Other

    Right at Home has been a wonderful service Provider. They always keep me abreast of every thing that is happening with my elderly Aunt. They go over and above their call of duty. The services they offer have allowed me to go away and not worry about my Aunt. It has realism a lot of stress off of me.

    BadCatMom

    5

    April 1, 2015

    I am a past client of this provider

    Highly responsive team, very caring and involved owner; very competent nursing staff; quality of caregivers is good overall, and some are especially excellent. Office deftly handled LTC financials. RAH helped us locate and work with a fine Hospice agency. We were with RAH for three years with an almost consistently excellent experience, and when not, there were quick resolutions. Have had other experiences with providers; very few match up to RAH. Truly excellent. Highly recommend them.

    Evelyn Swazey

    3

    February 27, 2015

    I am a current client of this provider

    Does not return things to proper place after cleaning, does things without asking first and throws small things away if she feels there is clutter. Occasionally, receives phone calls, does not say she will call back, and takes call.

    Ailene and Calder

    4

    February 26, 2015

    I am a current client of this provider

    Lilion and I have a good relationship and she is very trustworthy. My health is not completely obvious as most of my inabilities are heart related. My heart does not circulate blood making me slow to move and someday I do a lot of sitting or very easy on my morning. Lilion's help has done a lot for me being able to do something that was I was not able to keep up.

    Camille Dunclar

    5

    February 20, 2015

    I am a current client of this provider

    Incredible work ethic, follow through, high quality employees. I would highly recommend your company.

    bearhands

    4

    August 4, 2014

    I am a past client of this provider

    I was referred to Right at Home by a relative who was satisfied with the services that they received for their parent. My sister made the initial contact with Shelby and was immediately impressed. We were looking at taking my mother home with 24 hour care and hospice services, so we were emotionally fragile and wanting an easy process. Right at Home fit the bill. Shelby and her staff worked with us and to determine the best options to provide consistent care for our mother. In speaking with Shelby, the company prides themselves in determining who is the best care provider match after completing an interview with the person or family. For our mom, they chose Raquel and none of us could have picked a better match. She was caring and kind and ever so patient with our mother and all of us while we wanted the best care for our mom and were struggling with the inevitable. Toward the end of our mother's life, Raquel talked to our mother, read her the Bible and contacted all of us to be there at the bedside. She was an angel for sure. The reason for a 4 star vs 5 star rating is the reimbursement at the end. Although we did end up receiving the appropriate monies returned, we were sent 3 bills, 2 after I spoke with the billing person requesting a refund on the initial deposit placed. (Billing for the services rendered did not ad up to more than the initial 2 week deposit.) That being said, all in all, Right at Home and their staff made a very difficult time a bit easier.

    LisaB1

    5

    July 12, 2014

    I am a past client of this provider

    As my mother-in-law progressed through her Alzheimer's, we realized we could no longer leave her alone in the house for long periods of time while we were at work. I found Right At Home when I searched for in-home caregivers for her. Once we had chosen Right At Home, they matched up my MIL with a wonderful woman who came in 3 days a week, 3 hours a day, to keep my MIL company, make her lunch, and make sure she was safe. After several months, we increased her hours and the number of days to 6 hrs/day, 4 days/week. My MIL became very good friends with her caretaker, Liz, and would often tell us stories of what they "did together". We recently made the decision to move my MIL into an assisted living memory care facility, which was very emotional. However, we are so grateful that we were able to have her stay at home with us for as long as she did; we could not have gone this far without Right At Home and their wonderful care and attention to my mother-in-law. Having Liz with her each day really took the worry off our minds and we noticed that my MIL was happy each day which must have been because she had company and was feeling comfortable. Right At Home was also great at communicating scheduling issues or questions, and was able to be flexible when we needed them to be. I would recommend Right At Home services to any of my friends and family who need similar care for a loved one. They were wonderful.

    Kathy93897450

    5

    June 6, 2014

    I am a current client of this provider

    My local Right at Home office in Westboro, MA does a really good job and has many options for at home care. My family started off by using their service once a week, then moved to 3 days a week, then 5 days, and now have 24/7 caregivers. It's enabled my father to continue living safely at home.

    franklombardo

    5

    January 7, 2014

    I am a current client of this provider

    Lilliana was awesome! My mother is Italian born and since her stroke she is most easily understood when speaking Italian. Lilliana was fluent in Italian and was very attentive to my mothers every needs when we took her out of the Nursing home.

    Pam19

    5

    December 25, 2013

    I am a past client of this provider

    We had moved out dad in with us and the healthcare agency that we had worked with in the Concord area, recommended Right at Home as an agency to work with in our area. Although we only used them for a short time, the experience was wonderful. When my dad was being released from rehab and we only had a short time to set up resources to assist us, Right at Home went above and beyond to ensure that we had someone to be with my dad while I was working. They sent Grace to help us out and we called her our Saving Grace. We thank God for people like you that truly cared about helping our dad and making this a less stressful process for us!

    Heather4

    5

    September 3, 2012

    Other

    Right At Home has been part of our family since 2009. They began assisting my father as he recovered from a long rehabilitation. They were able to flow with his often cranky periods. They helped us with my step-mother's onset of Parkinson's and her death. This even included a period when they provided them 24 hour care. Now my father is 92 and needs their help to maintain the apartment, do errands, monitor medication, assist with bedtime and provide him companionship. I appreciate their love and flexibility. Gail H. and staff have been able to immediately adjust to his changing conditions whenever I called them. I live 3 hours away from him and could not have managed without them. I know he is in good hands. They are my eyes to his health needs and my hands to his care. You cannot find a better organization to care for your loved one.

    a Westborough client

    5

    August 27, 2012

    I am a past client of this provider

    The personnel from this service, specifically those based out of Westboro, were outstanding. I recommend that office without reservation. Personnel from other offices, however, were less than acceptable.

    Barb Literski

    5

    August 26, 2012

    I am a current client of this provider

    My 94 year old mother recently started getting assistance from Right at Home. She was extreamly reluctant at first, but once she met her caregivers, she was fully on board. They made her feel very comfortable at bathtime, dressing etc. She now thinks of them as extended family and raves about them. It gives me such piece of mind knowing that she is well looked after and happy since I live out of state. She loves the fact that they make her breakfast, curl her hair and help her with anything she needs. I am so happy we found Right At Home.

    Scrabble and puzzle anyone?

    5

    August 26, 2012

    I am a past client of this provider

    Very professional, kind, personable, respectful and attentive caregivers!! Could not have been more pleased with the care that my mother received at home. Always felt like our needs were met with ease and gave me such peace of mind. A leap of faith and rewarded!!

    Jeff1

    5

    August 22, 2012

    I am a past client of this provider

    Extremely responsive agency. Their providers arrived on time, every time, every day. An absolute pleasure to work with this agency -- they made difficult times much, much easier. Best of the best.

    a grateful customer

    5

    August 20, 2012

    I am a past client of this provider

    I called Right at Home when my mother was coming to stay with us during a relocation time and I unexpectedly needed surgery. My mother is elderly and has memory issues. Gail met with me to discuss my mother's needs and what we'd like to have occur with a caregiver. Our caregiver was so kind and nice to my mother. She did everything I asked and even more. She also visited my mother in her new setting when we went on vacation several months later. I found both Gail and our caregiver Linda to be courteous, professional, compassionate, and sensible. I felt the prices were reasonable and that they worked to accommodate our schedule. I have recommended Right at Home to several friends!

    Caring33

    5

    June 18, 2011

    Other

    From my first call, RAH were very caring and helpful. They answered emails quickly and always were reachable and at hand whenever I had a question. Their caregivers were topnotch. I would recommend their services highly.

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    Services and Amenities of Right at Home Eastern Worcester County in Westborough, Massachusetts

    Agency Type

    • Full Service Agency

    Range of services

    • Companion Care
    • Personal Care Assistants

    Types of care

    • Doctor Visit Companionship
    • Light Housekeeping
    • Transfer Assistance

    About Right at Home Eastern Worcester County in Westborough, Massachusetts

    Right at Home provides personalized in-home care and support for seniors and adults with disabilities. Our caregivers are trained to help with everyday tasks that have become challenging. This may include meal preparation, laundry, light housekeeping, personal hygiene, medication reminders, mobility assistance, transportation and other tasks. We offer services for those with special care situations such as Alzheimer's disease, Parkinson’s disease and other dementias; diabetes; stroke recovery; and hospice care. Whether you are looking for a few hours a week or immediate, 24-hour care, we are here to help. Call us today to learn more about the services we can provide you or a loved one.

    Custom Care Plan

    We know everyone’s needs are different, so we create custom, client-centered care plans based on our unique five-step approach to care. We take time to get to know you by discussing your health history, physical and cognitive abilities, daily routines, and personal lifestyle and preferences. This conversation is important to us because we want to help you determine the level and types of care you need and match you with the best caregiver to help you continue to live successfully at home, or wherever you call home.

    Caregiver Training and Care Supervision

    When you choose Right at Home, you can rest assured that our caregivers will deliver the care you or your loved one needs. Every caregiver goes through an extensive interview process, including background checks. We provide initial caregiver training through our Right at Home University before they can provide care, and we provide ongoing training to support best care practices. All of our caregivers are employed by Right at Home and are bonded and insured.

    Visit Website

    Map of Right at Home Eastern Worcester County

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