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Bayada Home Health - Plymouth - MA Plymouth, MA
20 North Park Ave, Plymouth, MA 02360
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Reviews of Bayada Home Health - Plymouth - MA in Plymouth, Massachusetts
4.0
(4 reviews)
jrebel001
5
|
October 16, 2024
cannot express enough gratitude for the exceptional care my grandmother received from Bayada Plymouth. From the very first visit, it was clear that this agency prioritizes compassion and professionalism. Thier nurse, Liz, was a true gem. She brought not only her extensive knowledge and skills but also a warmth that instantly put my grandmother at ease. Liz took the time to get to know her, understanding her needs and preferences, which made a world of difference. Whether it was assisting my family with information or providing compassion, Liz was always patient, attentive, and kind. The communication from the agency was also top-notch. They kept us informed every step of the way, ensuring that we felt supported throughout the entire process. It was reassuring to know that my grandmother was in such capable hands. Thanks to Liz and the wonderful team at Bayada Plymouth, my grandmother was able to maintain her dignity and comfort at home. I wholeheartedly recommend their services to anyone seeking quality home health care. Thank you for making such a positive impact on our family!
adeluca
1
|
October 17, 2022
Took 2 months of no shows for someone to finally show up to our house. When she arrived, she stayed for 10 minutes before saying my father should not be receiving home care. He has a traumatic brain injury and relies on others to perform most things. Customer service (Linda M) was condescending and hung up on me.
Caring12346
5
|
February 22, 2016
Bayada Home Health is a very good agency. My niece referred them to us, and I got some good reports about them. I know of friends who use Bayada, too. The caregivers are very good, always on time, do just about everything you tell them to, and are trained very well. They are doing more than I wanted them to do to make us feel comfortable and have very good work ethics. They help us do the laundry, too. They do not accept anything, not even a slice of cake.
Olivia2
5
|
April 13, 2015
My mother gets physical therapy, occupational therapy, and some nursing from Bayada. I used to do home health care years ago, and people would come in and they wouldn't show up and blah, blah, blah, but this place is never like that. They are very good. I really recommend them. At one time, there was a home health aide who came in and helped me shower her, and they also have somebody that will come in and do personal care or light housekeeping. They don't do that now because I get paid to do it myself, but we still get the physical therapy and the occupational therapy for as long as healthcare will pay for it. When she came out of the hospital, they had somebody come right out. I think they are very professional and very good.
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About Bayada Home Health - Plymouth - MA in Plymouth, Massachusetts
BAYADA health care professionals include:
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Working together to bring the highest quality care home
At BAYADA, we believe our clients and their families deserve home health care provided with the highest professional, ethical, and safety standards. This belief guides how we hire, support, and develop our health care professionals - and it is demonstrated in the expert, compassionate care they provide.
Rigorous hiring standards
BAYADA verifies work history, credentials, and references and performs thorough background checks. Our professionals also undergo in-depth interviews, written testing, and hands-on skills assessments before they are hired - and all are fully insured before they visit their first client.
Ongoing supervision and evaluation
All BAYADA health care professionals are supervised by a registered nurse (RN) clinical manager. The clinical manager or the BAYADA primary clinician makes regular home visits to ensure clients are receiving the highest quality care. Additionally, we reassess each care team member's skills on a regular basis.
24-hour clinical support
No matter what time of day or night, clients and their care team have access to a 24-hour clinical support team member from their local office should any questions or concerns arise. Each BAYADA caregiver also has a clinical manager who provides ongoing mentoring and support.
A client and family-centered team approach
Our professionals partner with clients and their families in providing care. We communicate regularly with clients, family caregivers, physicians, and the entire care team.
Unmatched education and training
BAYADA is unmatched in our commitment to providing education and training to our home health care professionals. Through preceptor education programs, mentoring, hands-on lab work, in-service programs, and scholarships for professional development, our caregivers continue to expand and improve the clinical skills they bring to their clients.
Accreditation
BAYADA is accredited by Community Health Accreditation Program (CHAP), the leading accrediting organization for the home health industry, for voluntarily meeting the industry's highest nationally recognized standards of care. The rigorous accreditation process involves a thorough examination of the business and service aspects of the entire BAYADA Home Health Care organization - including office and client visits - in order to evaluate service quality, structural strength, organizational effectiveness, and human and financial resources.
Commitment to our core values
At BAYADA, we all share a commitment to providing care with compassion, excellence, and reliability - the core values of our philosophy, The BAYADA Way.
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