Home Helpers Home Care of Metro South Verified
Verified
4.71
(84 reviews)
609 Neponset St. , Canton, MA 02021
(800) 558-0653
Photos of Home Helpers Home Care of Metro South
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Reviews of Home Helpers Home Care of Metro South in Canton, Massachusetts
Anonymous_7610
5.0
|
October 12, 2023
I don't have to worry about him falling. The Council of Aging said good things about them.
Anonymous_5538
5.0
|
October 12, 2023
They are very helpful. They are helpful because they take me out and help me get in the car. I would recommend them because she is really good and efficient.
Deborah S_25
5.0
|
September 15, 2023
I was unable to do much, due to my surgery, and they helped me with a number of things. They person that came was very kind, attentive and helpful.
Jim D_18
5.0
|
September 6, 2023
The most helpful has been the dependability. I like that we have one regular staff person.
Gary S_24
5.0
|
August 23, 2023
They do exercises with my husband. They do laundry and empty the dishwasher. They do their best to put things away. I like that they help me and work with my husband.
Jean A_17
5.0
|
July 17, 2023
She helps with bathing and companionship. We are very happy with her. I really liked the people who came over first. Our caregiver is good, she is pleasant and gets the work done.
Anonymous_7502
4.0
|
July 6, 2023
I think they are doing a pretty good job. They assist him because I am not available all the time and have kids. They could improve maybe consistency and some of the employees do really well and some don't.
Maury and Niecy C
5.0
|
June 23, 2023
It has been a positive experience because of them being there and they need the reassurance that the help is there. I would recommend them because the ownership is dedicated to the mission. We have had really good care for the most part.
Anonymous_7415
5.0
|
May 4, 2023
They have helped the most with her personal care. I like that they work some magic when I need some help.
Gail P_4
5.0
|
April 21, 2023
They're available when I need them to care for my elderly mother. They're very accommodating. I feel their staff is qualified, I feel the supervisors are attentive and try to meet your needs. All good things to say about them.
Ann W_14
3.0
|
March 21, 2023
My mother doesn't really need someone. I would like to see them improve more availability.
Roger D_8
4.0
|
March 6, 2023
He could not get along without the help from the aides. We have had some wonderful people with the company.
Dianne K_1
5.0
|
February 3, 2023
They are accommodating her and are listening to us. They are very responsive and they have excellently trained staff.
Gloria M_15
5.0
|
January 9, 2023
The caregiver helps organize her room, takes her to the senior center, and takes her out to lunch. The experience we have so far has been positive due to the person they sent out who my loved one is very happy with.
Lynn J_3
4.0
|
December 15, 2022
The home health aide engages my mother. My mother really enjoys her. I like the woman who comes. My mother loves her.
Steve M_24
5.0
|
November 8, 2022
They have been very relationship oriented. I like that they seem to be very personal.
Richard R_17
5.0
|
October 7, 2022
They have helped the most because they get my father out of the house, and they give him interaction, and he has really helped him engage in activates that he enjoys. Initially, we had to go through a lot of people to finally get someone that was good for my father, and it just took a long time to get there.
Tom J_5
4.0
|
August 18, 2022
They could be a little more reasonable. They shouldn't cancel last minute.
Joan & Daniel C
5.0
|
July 20, 2022
It makes it easier for me to deal with things correctly. They listen to me and offer their opinions.
Richard F_18
4.0
|
July 5, 2022
I would like to have a notification about how the week went and know what they're doing. The quality of the caregivers could be much higher.
Kenneth S_7
4.0
|
June 8, 2022
Everything is okay. They take me to the VA for doctor's appointments. They are on time.
Ted C_1
5.0
|
May 5, 2022
He really enjoys them. They help him with light housework. I like how personal and friendly they are.
Irma P
4.0
|
April 8, 2022
What I'm finding is that one person I have come in, their care is okay, but I have the feeling she would rather be elsewhere. The other person is good with the care but also seems to enjoy the work as well. She has been very helpful, and her name is Rachel. She goes beyond taking care of me but also running errands. It depends on the individual. Some care has been good, and some, I've had people I can't have working with me.
Harriet D
5.0
|
March 4, 2022
The provider has helped the most by transferring the client from one place to another. I like the agency because they are extremely personable.
Alice M_12
5.0
|
January 14, 2022
They do everything I ask of them. They respond to me and get back to me.
Nancy M_55
5.0
|
January 8, 2022
They benefited the entire family because we know Nancy is comfortable with who is in the home. They were very comfortable with Nancy. They tried to match her with someone who was a good fit. They always follow up.
Stephanie L_5
5.0
|
November 3, 2021
My mom is a lot happier when her caregiver is here, which takes the pressure off of me. My mother's caregiver is outstanding and had been with her long-term.
Seymour S
4.0
|
October 11, 2021
She only comes twice a week but she is very helpful. They do anything to help me out. Their communication is very poor. There is never anyone in office.
Anonymous_5206
4.0
|
September 9, 2021
They are helpful by providing someone reliable and consistent. They could have more individuals to fill in if my regular person is not able to come.
Clara D
5.0
|
August 3, 2021
They were all professional and well trained. I liked that were great at communicating who would be there and when.
Frank C
5.0
|
June 16, 2021
They are helpful because they do everything for my wife. I like that they are reliable.
Buddy and Joan S
5.0
|
June 12, 2021
The caregiver didn't have much of an impact because my father didn't let her do much, but she tried to be as helpful as possible. I like that they got back to us as soon as they could, and they always had a caregiver available.
John M_56
4.0
|
April 20, 2021
I am keeping an eye on my mother, so they are very helpful. However, I am not present for the care. The company does what they are asked. My favorite thing is the person who comes to the house, the client likes her.
Catherine P_1
5.0
|
January 26, 2021
They went over and above what they needed to do. I would tell others that I thought they were awesome in all respects. The people were just really great.
Margaret A_11
5.0
|
January 19, 2021
I do not have to worry about my dad that much and I know that he is being taken care of. I like the people that they have sent us. They do a good job matching caregivers and clients.
Celeste B_1
5.0
|
December 19, 2020
They impact her life greatly. The cleaning has been most helpful. They really have made her house look nice and clean. The home helpers have been really sweet with my sister.
Ken G_6
4.0
|
December 10, 2020
It makes it easier for me to have someone here looking out for my wife. It frees me up to do other things. The main problem that we have had is being able to have the same person all of the time. We have had a lot of scheduling issues as well.
Anonymous_3637
4.0
|
November 9, 2020
Have the caregivers be more proactive. I would like for them to have more staff for back up help.
Jeanette L_1
5.0
|
October 27, 2020
They have been fine. They are very kind. I like the people. They are very friendly and nice.
Mary N_12
5.0
|
October 7, 2020
They help me with my shower and shampooing my hair. They are very cooperative, helpful, and they do a good job.
Carmella r
5.0
|
September 9, 2020
It gives me a break and he likes the caregiver. They were very nice and the lady in charge did everything she could to find a good fit for Mike.
Dan C_6
5.0
|
August 26, 2020
He couldn't ambulate on his own at that point. It made it safe for him to be in his house. They were very prompt, my dad liked the people they sent. They were flexible.
Joan S_32
4.0
|
August 6, 2020
I've been taking care of my loved one for months on end and they are coming in to help me help my loved one. As of yet, I haven't found a tremendous difference. All the help they have seems to be fine. It's just a learning process between them and us.
Markos B
5.0
|
July 15, 2020
They were here when we needed them always. I was not here a lot of the time, but they were great. The care they had for him and helping the family.
Jimmy M
5.0
|
June 23, 2020
We are having issues with him taking showers and cleaning himself, so his quality of life is much better. It's only been about a month since they've been coming. It's been very helpful and they always want to find something to do.
Fran A_1
5.0
|
May 11, 2020
They were fine. They helped most by being very helpful. They were always on time. They are very caring people.
Melinda H_2
5.0
|
March 30, 2020
They helped my parents with tasks around the house. They were very responsive.
Rachel W_2
5.0
|
February 25, 2020
The care was very helpful, it gave us some relief, and we didn't have to do as much. It took some stress away. Most of the women that came in were amazing.
Anonymous_3334
4.0
|
February 18, 2020
They could take initiative and do things without being told. They could educate the caregivers more.
Eleanor L_1
5.0
|
January 28, 2020
They make sure he has great providers with him at all times. I just love dealing with her. She responds to all of my needs.
Reuel T
5.0
|
January 17, 2020
They helped me the most by getting me dressed. I liked that they were very efficient at what they did, and they helped me a lot.
Glen M
5.0
|
December 20, 2019
I don't have to worry, and I don't have to check on the caregivers. I like that I can call the manager, and they go out of their way to help me. The caregivers we've had are excellent.
Warren N
5.0
|
October 26, 2019
He can be difficult, so they're very patient with him. They're friendly, and I feel like I can trust them.
Carol W_13
5.0
|
October 7, 2019
The people have all been very nice. They were able to provide the service we needed and were nice about it.
Bev and Chuck K
5.0
|
September 10, 2019
They have helped me the most by just being with me and helping with me with the heavy stuff. I love the caregiver and that they are very accommodating.
Thomas F_4
5.0
|
September 6, 2019
She does the laundry, folding, cleaning, organizing, and helps in any way. I certainly can't complain. I don't know about the rest of the helpers, but my helper is wonderful.
Diane C_11
5.0
|
August 23, 2019
He has dementia, so it is hard for him to get along with people sometimes. They picked a good one for him. I like that they send the right people for the right instances. The girl that helps my brother is very good.
Anonymous_2049
4.0
|
July 10, 2019
A problem I had with one of the helpers was that she really wanted to do really specific cleaning jobs, but I told her what I wanted to do. They had difficulty finding someone that was in my area that wanted the job that I was offering. They did the best they could.
Sadamu I
5.0
|
April 8, 2019
They are outstanding and very helpful. They have given a purpose to my father. I like that our caregiver speaks the same language as my loved one. That is extremely helpful.
Gidget C
5.0
|
March 7, 2019
They help psychically, mentally, and spiritually. They are consistent.
Helen C_3
5.0
|
October 8, 2018
They have helped with the delivery of care to my elderly parents. I have had a terrific experience with this agency because of their follow-through and their staff.
Karen R_1
5.0
|
September 13, 2018
It gives me time to get out and do what I need to do. They tell me what they are going to do and they do it. They are dependable.
Nancy D
5.0
|
August 22, 2018
They see what needs to be done and do it. They are very friendly and eager to do chores around the house. He likes the workers a lot.
Betty D
5.0
|
July 24, 2018
The lady I have now is great. I'm confined to a chair, so they really help me get around. I can't clean my house, so they do it, and they do a good job. They are very helpful, and they're very busy too. They do everything that needs to be done.
Kathy Stark
5.0
|
June 18, 2018
My family worked with Home Helpers for a period of one year, from April 2017-18, when we retained their services to care for our father, who was in the latter stages of Parkinson's Disease. I cannot say enough about them; from the first day until the last (our father passed away in April), the owner, her management team and all caregivers were terrific to work with. We utilized a large group of caregivers, who provided everything from meal prep and feeding to hygiene needs, transfers to/from bed to wheelchair, administration of meds, walking and getting fresh air, and companionship. The staff was uniformly courteous and respectful, caring and attentive, always prompt, honest and detail-oriented. They all spoke English (which was a concern for my father and his wife, both hard of hearing), and they were engaged and talkative with my father but gave the family privacy and space when it was needed. The agency bent over backwards to accommodate our needs and sometimes-last-minute schedule changes, and they worked very well with the hospice team, which was reassuring to us. They provided the best-fit caregivers for our father. Every one of them was kind and considerate. We were never worried when we knew a Home Helpers caregiver was with our father; they were true professionals and a God-send to our family. Home Helpers began with care about 8 hours a day, 5 days a week, and ultimately were there 24 hours a day, 7 days a week. The caregivers and the Home Helpers management team became like extended family. Now that our father has passed, we miss them all! Home Helpers was a true partner with my family in providing the best possible care for our father during his final journey. They made sure he was comfortable, safe and well-cared-for. We will never be able to thank them enough, and I recommend them without hesitation.
Attorney Thomas Giblin
5.0
|
June 11, 2018
This agency could not have been more helpful, compassionate and attentive to my father who was a patient/client over the last year. Before his passing, he was always happy to see the care-givers arrive at his home. They were engaging and attentive to his needs and wishes. They were punctual and often stayed longer than required because they felt it would make my dads life better. They improved the final stages of his life by their devotion and friendships. My family could not be any happier or more thankful for the assistance and dedication that this agency provided. It made our lives alot easier and my dads more tolerable and enjoyable. Thank you to all the Home Helpers personnel who helped and cared for my father. You are Angels in disguise!!!
Loretta M
5.0
|
April 17, 2018
They are very responsive to our needs, and they try very hard, even if they don't succeed. They have provided some very skilled helpers in our home to take care of my loved one.
Vera P
5.0
|
March 16, 2018
It's quite unique because I really feel neighborly instead of just professional. I like to know how my neighbors are and if I can do anything to help. They anticipate what I might need and they don't question me. It's a very nice, neighborly way of asking what I need. They make my life more enjoyable now.
Cheryl
4.0
|
December 28, 2017
Home Helpers was really good. They were there to answer the phone, and they called back right away. The people were very dependable. I had them for the last few weeks my father lived, and I had them for at least two weeks. Their supervisors were very good and always on top of everything. They were there to answer questions and inform you of everything that they were going to do. I like them. They had home health aides, nurses, and people who would actually do house cleaning. They were there to do what you wanted them to do, and even when my father was passing away and they came in, if there wasn't much for them to do, they said they would actually also do light house cleaning and maybe a little shopping.
Maria S_4
5.0
|
December 7, 2017
I would tell others that every single person or caregiver who comes to us has a great personality is and is hard working. The services of Home Helpers have enabled my mother to be in her home.
Maureen L
4.0
|
December 7, 2017
Home Helpers is understanding and compassionate. Home Helpers has made life easier because they are reliable. It helps free me up to do some things that I need to do.
Ann V
5.0
|
November 17, 2017
Home Helpers is very easy to work with. They are very agreeable and adaptable to any changes that I need to make. I just think that Home Helpers is a good company. Home Helpers has made life easier because I have an injury. I do not know how much longer I will need Home Helpers but in the beginning they were very helpful.
Jim G_5
4.0
|
November 7, 2017
Home Helpers has really good people, they are able to show up and they are kind to my mother. Home Helpers helps us not to have the rest of the family not to have to be there all the time to take care of my loved one.
Eleanor K
5.0
|
November 7, 2017
Home Helpers is reliable because they do what they say they are going to do. Home Helpers has helped me with the help that I need.
Art and Pat C_1
4.0
|
October 9, 2017
Home Helpers caregivers is very nice and pleasant to have around, however, some of them are better than others. We have our caregivers over the weekend, and they have been excellent. However, some of our caregivers seem to use their Iphones a lot. As soon as they have a break, they are on their phones a lot. I don't mind if they use them briefly, but that doesn't happen.
John M_23
4.0
|
October 9, 2017
I would recommend Home Helpers because the caregivers are good. The stress is off my shoulders and has been lifted by the services.
Linda P_1
5.0
|
September 11, 2017
I would recommend Home Helpers because the employees are great and they set me up with a gentleman who fits in with our family very well. The caregiver is a hard worker and he is like family now. He is a pleasure to have around. Having Home Helpers has made life easier because I have a bad back, and my husband can't walk, so I can't do things for him. The caregiver picks up that slack.
Anonymous_420
4.0
|
August 8, 2017
Home Helpers is very thorough, and they come when asked. Home Helpers could make the caregivers more available to their clients.
Kim B
5.0
|
July 11, 2017
Home Helpers has friendly caregivers that are always on time. Home Helpers has made my life much easier. I can leave and know that my parents are in good hands. I don't have to stress when Home Helpers is here.
Ken and Carol B
4.0
|
June 20, 2017
Home Helpers has been wonderful, the best part is their flexibility. The office people are good at finding people, even at the last minute.
Monica O
5.0
|
June 8, 2017
I would tell someone that there's too many starches. I've gained weight since being here I was 160 pounds, but now I've gotten myself down to 140 pounds. The caregivers are fantastic.
Karen V_5
5.0
|
May 10, 2017
Home Helpers is always on time, and they are very efficient and do everything that I need. Home Helpers makes things easier for me, and they help me put my house in order.
Diane C_7
5.0
|
April 11, 2017
Home Helpers really focuses on the client and getting a caregiver matched to them. Home Helpers is trustworthy, and I don't have to worry about when they are here. Kevin isn't stressed and is happy when the caregivers are here.
Ronald S_4
5.0
|
January 23, 2017
I have recommended Home Helpers because they are so great. I have a good caregiver. Home Helpers has greatly impacted our lives by making life a lot easier.
Services and Amenities of Home Helpers Home Care of Metro South in Canton, Massachusetts
Agency Type
- Full Service Agency
Range of services
- Companion Care
- Personal Care Assistants
Types of care
- Transportation: Yes
- Doctor Visit Companionship
- Light Housekeeping
About Home Helpers Home Care of Metro South in Canton, Massachusetts
Home Helpers Home Care of Metro South is a Senior Care provider in Canton, Massachusetts that offers residents Home Care services. Contact Home Helpers Home Care of Metro South for more details on services and rates.
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