Home Instead - Norwood, MA

Offers Home Care

16 Reviews
Call (800) 973-1841
Home Instead - Norwood, MA (800) 973-1841

Reviews of Home Instead - Norwood, MA

16 Reviews Write a review

Home Care Reviews for Home Instead - Norwood, MA

August 01, 2020

By Ginny/Mary

I am a current client of this provider

Mary's family are so very pleased with the office staff for so delightfully providing conscientious, efficient, capable and kindly loving caregivers. All of the caregivers [ regular and substitutes] come to the house on time, are very attentive to Mary and the family needs and seemed to have bonded well with all of us.Home Instead, Norwood has always been on top of the substitute arrangements so that they are always available in a timely manner. We are pleased with our choice of Home Instead and especially pleased with all of the caregivers.

July 22, 2020

By dcaggi

I am a current client of this provider

The staff is very caring and flexible with scheduling. The caregivers have been very kind and thorough and communication Has been key

February 03, 2020

By Stephanie Su

I am a current client of this provider

Home Instead is our guardian angel on earth. We needed to utilize their services during a very difficult time in our mother's life and they were a game changer. Their compassion and attention to detail is something that can't be taught or coached. These were unchartered waters for us and they helped us every step of the way. They seemed to know what we needed and were always helpful with suggestions that would benefit our mom the most. I can't say enough about Brenda in the office - she made us feel at ease and had a gentle approach to handling all of our needs. Her devotion to her job and those she's responsible for is remarkable. She was extremely easy to work with and always met and exceeded our needs. Especially ensuring that she placed the right caregivers to assist our mom. She's someone you'd want as a close friend and her loyalty to her profession and clients is praiseworthy. Shirley was one of our primary caregivers and she is everything that Brenda is - caring, loyal, gentle and experienced. She had an approach with our mom that was soothing and trustworthy. We will forever be indebted to them and Home Instead for helping us during a very difficult transition. My family and I were at peace knowing mom was well cared for. We are eternally grateful.

March 07, 2019

By Elaine

I am a current client of this provider

The staff is well trained and everyone is so nice. The billing is organized. No criticism whatsoever! And that’s from an old lady who knows where it’s at!

October 09, 2018

By Roma

I am a current client of this provider

I am so happy to have Home Instead in my life. Without you guys I could not live independently! Jeannie and everyone in the office is so positive!

September 18, 2018

By Barbara

I am a past client of this provider

I was extremely happy to get to know you folks and especially Carolyn. I would love to continue with Carolyn's help, but none of my numbers won the lottery. Nevertheless, I have many, many happy memories about the time I spent with Home Instead in Norwood. Thanks to all of you.

April 17, 2018

By Carol Warner

I am a current client of this provider

I get help with laundry, cleaning out closets, unpacking groceries, spring cleaning, recycling.

November 26, 2017

By leighd

I am a current client of this provider

They are very professional and helpful, and the caregivers are very kind.
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About Home Instead - Norwood, MA

Home Instead is a non-medical provider of personal care, companionship, meal preparation, light housekeeping, medication reminders, errands, incidental transportation and even Alzheimer's and dementia care. Our CAREGivers encourage, assist, and stimulate our clients in a variety of activities that improve their quality of life and help them maintain their independence. All of these services allow a senior to stay HOME INSTEAD for a longer period of time.

Home Instead - Caregiver Skills

Safety training on home safety, avoiding injury and falls, preventing strain and pain, safety in the kitchen, cautious cleaning, safe driving, outdoor safety hazards, and disease protection and prevention.

Basic training on emergency situations including stroke, falls and fractures and sudden illness, communication tips including communicating to those with dementia or Alzheimer's, activities for seniors to engage in, mealtime preparations, housekeeping tips, signs of abuse, and tips on reducing caregiver stress.

Advanced training on understanding senior illnesses and conditions, depression in seniors, caregiver stress, in-home exercise for older adults, making mealtime fun, communication tips with the senior, their family, and the caregiver's franchise office.

Activity training including reminiscing activities, modifying activities, activities in facilities, adapting activities for those with impairments, different types of engaging activities for older adults such as gardening, mind builders, and crafts and hobbies, and getting a senior involved in the community in places like senior centers, worship services, volunteering and errands.

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Services and Amenities of Home Instead - Norwood, MA

Agency Type

  • Full Service Agency
  • Agency Extra: Each Home Instead Franchise Office Is Independently Owned And Operated.

Range of services

  • Companion Care
  • Range Of Services Extra: Hospice Support, Alzheimer's And Other Dementias Care, Chronic Conditions

Types of care

  • Transportation: Yes
  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance


  • In Person Interviews
  • Reference Checks
  • Driving Record Check
  • Residency Confirmation
  • Drug Screening


  • Continual Training

Training Areas

  • Family Communication
  • Transition Issues
  • Memory Care Training
  • Training Areas Extra: The Aging Process, Building Relationships, Alzheimer's Or Other Dementias Care

Payment details

  • Payroll Provided For Caregivers


  • Bonded And Insured
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Home Instead - Norwood, MA

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