Avila Home Care – Towson, Maryland

Offers Home Care

303 Reviews
Call (800) 973-1841
Avila Home Care – Towson, Maryland (800) 973-1841
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Reviews of Avila Home Care – Towson, Maryland

303 Reviews Write a review

Home Care Reviews for Avila Home Care – Towson, Maryland

June 16, 2021

By Ella C

I am a past client of this provider

I work from home and it allowed me to concentrate on my job and do what I needed to do. I specifically liked one of the caregivers. She came in and knew what needed to be done and took care of it with very little assistance from me. The other caregiver wasn't as good.

June 15, 2021

By Gina R_2

I am a current client of this provider

They found a really good match for George. When they schedule clients, they should send a picture and name so we know who is coming over.

June 03, 2021

By Evelyn E_1

I am a current client of this provider

I work full time. There is someone there to take care of business. I do not have to worry. I like the experience of the workers. They have good communication from the agency to the clients regarding changes in scheduling. They have follow up surveys on new caregivers. Everything is done with the client in mind. They consider who the contact is.

June 03, 2021

By Margaret S_28

I am a current client of this provider

I went from one person in a week to four people coming in a week, which I do not like. Then they also send substitutes as well. This is something I did not want in the first place but needed. They should be more on time.

June 03, 2021

By Eugenia L

I am a current client of this provider

I have no complaints. The most helpful thing is them adding assistance for things that I cannot do for myself. The provider is a perfect fit for me, that took some time for them to choose the right person.

May 27, 2021

By Lee G_4

I am a past client of this provider

It was great for my dad in the mornings. I loved how I didn't have to worry about it. The caregivers did their job well. They had quality caregivers. I had been with care giving before and we had a great caregiver.

May 27, 2021

By Anthony W_2

I am a current client of this provider

I think what they are doing is fine. I do not think there is anything specifically to improve. My father did not have a lot of mobility and they could help with washing and sweeping. I like the flexibility and the days that they can help out. I like the hours.

May 27, 2021

By Rob S_1

I am a current client of this provider

They have been very helpful. They answer our questions. They are punctual, local, and their billing is easy to understand.

May 20, 2021

By Laura S_13

I am a past client of this provider

The agency was helpful by providing care for my mother when I could not. I liked that they were very responsive, they had excellent communication, and they called me back quickly.

May 20, 2021

By Janice S_8

I am a current client of this provider

They found a person for my sister. They are just easy to use.

May 20, 2021

By Anonymous_4766

I am a current client of this provider

They take the burden off me to take care of my husband. I like the fact the send my bills to my long care insurance.

May 03, 2021

By Jill L_1

I am a current client of this provider

They have gotten us the same caregiver for six days rather than different caretakers. They are very accommodating.

May 03, 2021

By Scott &

I am a current client of this provider

They're always willing to help outside of his daily needs. They are very professional, they handle things immediately and the support they provide is excellent.

May 03, 2021

By Cristine L

I am a past client of this provider

They allowed us to be with Shirley as her family and with the stress of being her caretaker. I felt that they were trustworthy. I also felt safe with them.

May 03, 2021

By Marisa H

I am a past client of this provider

I like the reassurance of having someone there to administer all the medications. They could have cleaned up. They did not do meal prep.

April 27, 2021

By Jennifer B_21

I am a current client of this provider

It has freed me up to go back to work. They were very quick to respond to what we needed.

April 27, 2021

By Bernadette H_1

I am a current client of this provider

They have provided caregivers who help me be mobile. They are very prompt in delivering their services.

April 20, 2021

By Diane J_4

I am a current client of this provider

They helped most with hygiene. So far everyone has been very friendly, accommodating, and they got us aides last minute.

April 20, 2021

By Beth Y

I am a current client of this provider

The services have been helpful. They have been making my bed while I take my shower, which has been good. They also do some dusting at least once a week. They could take more initiative. They were recommended to me by someone else who uses them. In the last bit I've had 4 different caregivers who weren't very well-trained. I've had to train them on what to do. They sometimes have to be reminded that they can do light housework.

April 13, 2021

By Anonymous_808

I am a current client of this provider

I have the aide two days a week. She cleans one day and takes me out the next day. I adore my aide. I also like the companies whole general attitude.

April 13, 2021

By Janet H_17

I am a current client of this provider

They take good care of my mother. They give showers. They could be better in cleaning. They could vacuum the curtains.

April 12, 2021

By Kristy L_1

I am a past client of this provider

They were really good with him and they were gentle. I like the caregivers that they sent us and we had no issues.

March 30, 2021

By Abraham K

I am a current client of this provider

I couldn't survive without this, working full-time. The client has a lot of small-scale needs and they do those for him. The little stuff is taken care of every day. When needs arise there is someone he can ask to take care of them. They are very responsive to both his requests and needs and mine. They can even make moves very quickly for us. Everybody seems to do what they say they will.

March 30, 2021

By Kirsten L

I am a current client of this provider

It is one less thing that I have to do myself. They are very responsive, kind, the care is of good quality.

March 19, 2021

By Marian A_1

I am a past client of this provider

They were able to clean up my husband and change his sheets. They allowed me to keep my husband at home. One of the caregivers made him uncomfortable and I don't know why. Other than that they were doing a good job.

March 17, 2021

By Mary F

I am a current client of this provider

The agency is helpful by having empathy, care and concern. They are able to fix any problems that we may have. I like that they respond to concerns and make changes immediately. They are very kind.

March 17, 2021

By Nick H_1

I am a past client of this provider

The services provided made it much easier to recuperate after getting out of the hospital. The caregivers were excellent at providing the care needed after we had gotten out of the hospital. She had a wonderful disposition and attention to detail.

March 15, 2021

By Janet M_16

I am a past client of this provider

She made me feel safe. I didn't need to check up on my mom because she let us know about my mom's care. My mother liked the caregiver because she is nice and friendly.

March 15, 2021

By Kevin K_10

I am a past client of this provider

The home care they provided was very helpful. They were prompt, courteous, and on time.

March 11, 2021

By Patty V

I am a current client of this provider

It is huge since we can't be in there due to the virus. We were doing the service before, and it has made us feel better that the same person every week is doing things. It is consistency, friendship, and company. They are very accessible by phone or email. They follow up.

March 10, 2021

By Lisa L_19

I am a current client of this provider

They offer conversations with her and follow directions from the family. They assist the patient throughout the day and night.

March 10, 2021

By Juli F

I am a current client of this provider

So far everything is going great. They help her eat. They help her do everything that she needs to do in a day. They are warm and loving.

March 05, 2021

By Cathy F_5

I am a past client of this provider

They helped by providing some company for my mother. I liked that the caseworkers where wonderful and sympathetic.

March 05, 2021

By Gary B_19

I am a past client of this provider

She could've talked more and louder because it was hard for my mom to hear. I only had one person and she was good. I don't have anyone to compare her to but she was good.

March 05, 2021

By Terry H_3

I am a past client of this provider

They helped us the most by taking a heavy weight off of my shoulders by caring for my dad on a daily basis. I didn't have to worry about his needs. I like that the caregiver really cared about my dad.

February 24, 2021

By Lois H_6

I am a current client of this provider

The main reason I got them is because my husband needs help showering, but they also clean, and they do a good job! I have had three people for a short time, but everyone of them has been good with my husband, and they have done their best!

February 24, 2021

By Kathy H_18

I am a current client of this provider

They have one on one interactions with my husband that are very positive. With the agency, they were willing to work with me when I had only one issue, and they got it solved right away.

February 23, 2021

By Dawn T_3

I am a current client of this provider

The caregiver comes in to start the day. They create a warm atmosphere for her. They will laugh and interact with her. This agency tries their best to find a good fit. They are dependable.

February 23, 2021

By Gary F_5

I am a current client of this provider

They are thorough and knowledgeable about the care. The nurse that they are sending has been great.

February 22, 2021

By Mary S_55

I am a current client of this provider

They help me with laundry and shopping. I like that they keep you informed if someone can't come. They make sure we are covered.

February 22, 2021

By Barbara M_52

I am a current client of this provider

I am able to get things done when the caregiver is here. The caregiver is very well and I like her a lot.

February 18, 2021

By Amy W_12

I am a past client of this provider

He was in a lot of pain. Benedicta helped us change his shirt without causing pain or moving him much. We really only had 2 nurses. The first one was perfect for what my brother needed.

February 18, 2021

By Candice T

I am a past client of this provider

The nurse was very informative. I do not know how they find these people that they have hired. They were absolute angels. They knew exactly what to do. They were very attentive. They did an absolute great job on hiring those that came in.

February 16, 2021

By Meghan C

I am a past client of this provider

They helped with the bathing. I would tell a friend that each caretaker is different, and you need to make sure to let them know what it is that you need.

February 16, 2021

By Kitty M

I am a current client of this provider

I count on them and I feel very comfortable with them. I have very been very pleased with them, they are very motivated, and they have a good philosophy. They are very observant.

February 10, 2021

By Maryanne D

I am a current client of this provider

The support is great, it makes it so the family does not have to be there 24/7. I like that they are attentive to detail. The caregivers have done a wonderful job.

February 05, 2021

By Rebecca B_9

I am a current client of this provider

They have helped her get the groceries that she needs. The follow up has been great. They communicate with each other well.

February 05, 2021

By Anonymous_2795

I am a current client of this provider

They only come two days a week to do companionship care. My daughters insisted I had someone to come to check-in. They just come and sit. Then when the four hours are up they go home.

January 29, 2021

By Thea S_1

I am a current client of this provider

The services have helped create more time for myself, because I am the main caregiver. They are very easy to deal with and are very responsive.

January 29, 2021

By Lee G_3

I am a current client of this provider

They're cooperative. They're taking over trying to get a vaccine appointment for my brother because I'm out. They're really nice. Dealing with them on the phone is absolutely great.

January 27, 2021

By Arthur K_1

I am a current client of this provider

It's been very helpful. I don't know how I would manage without the aide. I like the aide that they assigned to me.

January 27, 2021

By Anonymous_3867

I am a current client of this provider

Some of them could be trained a little better, especially the night shift. I like that they communicate with me often.

January 27, 2021

By Julie R_2

I am a current client of this provider

They will help her pick up things around the apartment since her hurt herself bending over about a year ago. The staff have been amazing and the nurses are exceptional. I think the care is really reliable and great.

January 26, 2021

By Marcella B

I am a current client of this provider

I like their responsiveness and follow through. I like the organization and the back office is very organized, We have had success with the services.

January 21, 2021

By Patty K_3

I am a current client of this provider

They showed me how to better help her with moving her. I like that they are patient and they are dedicated.

January 19, 2021

By Carey W_1

I am a past client of this provider

They helped us the most through showering the client. I like that they were always prompt with taking care of the client.

January 14, 2021

By Karen N_2

I am a current client of this provider

The process of getting him up and bathed, and dressed is a very big task. I have been relieved. They have been very caring and quite responsible about finding substitute care when other caregivers couldnt come.

January 12, 2021

By John M_50

I am a current client of this provider

The most helpful part of the services is that I like the fact that the agency is willing to help me out in other ways. The agency was very quick and good to help out.

January 12, 2021

By Catherine H_3

I am a past client of this provider

They were caring and compassionate. I like the quality of the services.

January 12, 2021

By Bob S_30

I am a past client of this provider

I could have either left her with Avila or brought her home. If I didn't have Avila, they wouldn't have let her stay in the nursing home and I really needed them. I had no complaints but I didn't know them well enough. The administrator did a really good job of making it all happen in two days.

January 07, 2021

By Mary L_40

I am a current client of this provider

They are patient with her when she is difficult. They help me to be able to leave the house. Both of the nursing assistants have been kind and conscious.

January 07, 2021

By Kay S_6

I am a past client of this provider

One of the things they did so well was they trained me on how to transfer him. They were flexible when our needs changed. They were able to change our schedule easily. They were prompt and respectful towards him.

December 10, 2020

By Kathy K_6

I am a current client of this provider

I know not all caregivers are as good as the one I have right now and I feel lucky. I like the personality of the workers.

December 10, 2020

By Ann B

I am a current client of this provider

She couldn't survive without them. They are very responsive to her needs, when we have to make adjustments they are right on top of things.

December 07, 2020

By Anonymous_3833

I am a current client of this provider

They help my mom because she is not able to stand on her own. They help her to go to the bathroom. I do not need to worry as much. I am able to rely on the aide without having to be there myself. We only have one shift they are providing. We had others I was not pleased so we let it go.

December 07, 2020

By Erica_1

I am a current client of this provider

They help a lot, there is one that refills her prescriptions and another that comes by twice a day to make the user that she takes her pills. We use the agency for medicine management and the gal who does that for my mother is on top of it and does a good job.

December 05, 2020

By Robert D_21

I am a current client of this provider

The most helpful part is having someone come in every week to help me. I like that the office runs very efficiently.

December 03, 2020

By Anonymous_4357

I am a current client of this provider

I don't need as much help and also sometimes there is a lack of initiative. Seeing a need and doing it. I would recommend them because I think they are friendly and courteous.

December 03, 2020

By Kathy L_19

I am a current client of this provider

They can have more companionship or friendship rather than just physical care. They can try to better match caregiver personalities with the clients.

December 02, 2020

By Jonathan L

I am a current client of this provider

They are taking care of my mother and have complied with every request I have. I like the aide that comes. They have been really responsive to my requests.

December 01, 2020

By Michael R_13

I am a current client of this provider

They have helped us with our family member's care. I don't know that there's anything they're doing wrong, but it would be ideal if there wasn't a fixed minimum number of hours per shift.

December 01, 2020

By Diane B_17

I am a past client of this provider

They had well qualified people. I like that they were very accommodating with the schedule.

December 01, 2020

By Jacqueline P_4

I am a past client of this provider

They watched him so I could get some rest. I like the two aides that we had here. They were punctual and helpful.

December 01, 2020

By Kyle_1

I am a current client of this provider

They help with bathing and her body care. They are very responsive, have a good work ethic, and they are kind.

December 01, 2020

By Steve B_12

I am a current client of this provider

They are doing everything they can to make her as comfortable as possible. They do a very capable job. They bump things when they move things around. The walls get marked but their main concern is the patient.

November 20, 2020

By Frances D_3

I am a current client of this provider

They take care of me since I have problems with my legs. They do anything you want them to do.

November 19, 2020

By Carmen S_2

I am a past client of this provider

They were helping with him, I needed a lot of help at the time and it was a lot of stress on me. They got along fine. I would highly recommend them. They were easy to work with and the price was right. The lady that came was great and always on time. She did everything.

November 13, 2020

By Denise R_4

I am a past client of this provider

They're reliable and dependable. Their expertise really added to his quality of life. They were very easy to work with and flexible. They provided good care.

November 13, 2020

By Anonymous_4267

I am a past client of this provider

Everyone was friendly. There was some confusion getting started and I would have to say that it is Covid-related because they were probably getting the usual amounts of requests for help but having trouble coordinating the few remaining staff that were not sick or did not want to travel long distances or things like that.

November 09, 2020

By Marian C_1

I am a past client of this provider

I was trying to do everything myself, so it was very hard. They had experience and knew how to properly change the bedsheets and get her cleaned. She showed me how to do it. Danielle was wonderful. She was a big help and very knowledgeable.

November 03, 2020

By Lisa M_23

I am a past client of this provider

It gave me and my parents primary health care. It gave a lot of flexibility and peace of mind to myself. They are really flexible. They always answer the phone and will get back to you in a timely manner.

November 03, 2020

By Lorraine &

I am a current client of this provider

It's not about the service, it's about the situation. Having a elderly person's health who is failing is hard. With the care we have it still hard for us to see what is happening to Catherine. We are happy with the billing and the caregivers. We have had no problems.

November 02, 2020

By Joanne O_2

I am a current client of this provider

I just got a call, and they are already scheduling people for the holidays and into next year. They make sure that we are covered. I love that they are on top of making sure that there is coverage if something were to happen to the caregiver.

October 23, 2020

By Anonymous_4100

I am a current client of this provider

They have someone present to make sure Paul does not fall and is eating during the day. Also to make sure his laundry is washed. He had a caregiver he was not happy with.

October 13, 2020

By Patty M_6

I am a current client of this provider

It has helped my mom tremendously. They are understanding and work with their clients.

October 06, 2020

By Ricka N

I am a past client of this provider

The aide that we have was amazing. They really helped us the most by thinking of her comfort and helping her with that. I really loved that they seemed to really care for us.

October 05, 2020

By Candace R

I am a past client of this provider

It allowed us to have the extra layer of care that we needed for that patient. I liked that when I called, they responded quickly. They helped fill our needs promptly.

October 05, 2020

By Kathy T_6

I am a past client of this provider

They were friendly and knowledgeable. They kept me updated and were prompt.

October 01, 2020

By Chris D_5

I am a current client of this provider

They communicate all the time with us. The staff is very helpful and has forged a good relationship with my parents.

October 01, 2020

By Diane W_20

I am a current client of this provider

They help with his laundry and make his breakfast since he cannot walk well and stand up straight or go downstairs. We have had a very good experience. We always get someone to work with the schedule. That is what people depend on that need that kind of help.

October 01, 2020

By Carrie D_1

I am a current client of this provider

They help her the most by just keeping her company while someone else is not there with her. They will help keep her company by socializing with her and also fixing her some meals if she needs it. I like that the communication is always there if they are going to be late or need to make changes.

October 01, 2020

By Amy F_6

I am a current client of this provider

I'm not there, so I know they are helping her with health and cleaning and things like that. There's probably been four different caregivers, and all have been great.

September 23, 2020

By Diane H_18

I am a past client of this provider

It was just the situation. I was right there in the room, so I did wake up when they helped him. It was wonderful having them there, though. I liked the commitment of the last girl I had. She was afraid of the dog, but she stayed anyway. It was great.

September 17, 2020

By Linda F_16

I am a past client of this provider

They helped me understand what I needed to do when they weren't there. The aides were so friendly and really took personal care of the client. They talked to him and they were just wonderful.

September 15, 2020

By Mark S_17

I am a current client of this provider

It gave me peace of mind that I did not have to be there with her. They helped with her nutrition and daily routines. They have been very accommodating going between schedules that my mother was needing from 24 hours a day to 8 hours and dealing with the issues of old people.

September 15, 2020

By Tricia a_2

I am a past client of this provider

The agency was always there and taking care of my parents. The most helpful part of the services was that they had a replacement caregiver all ready to go with no delay when needed. Anytime I had the question I could call the owner and he would call me right back.

September 11, 2020

By David K_21

I am a current client of this provider

They help the most in working hard to staff my mother's needs. I like the management people, they are caring and compassionate.

September 09, 2020

By Anonymous_4047

I am a past client of this provider

It was helpful. The came on time and helped out with monitoring everything. They are very professional.

September 04, 2020

By Joy S_4

I am a past client of this provider

At the last minute I needed someone to have at night too and they got someone. They were flexible.

September 01, 2020

By Marlene A_1

I am a past client of this provider

I had two different caregivers, one was excellent and the other was average. The average caregiver didn't always wear her mask. There were times where she was sitting and on her cell phone. I thought they responded quickly and they were easy to work with in respect to schedule changes.

September 01, 2020

By Sherry P

I am a past client of this provider

Just someone being there for him when he needed. Everyone was very easy to work with and they were very kind.

September 01, 2020

By Ms. P_1

I am a past client of this provider

The aides always knew what to do. They were on time and did their jobs.

August 20, 2020

By Sue S_7

I am a past client of this provider

A lot of times the family wasn't here and they reassured her when there was a problem. They were available and responsive when there were issues that I needed to work on with personalities not getting along with my mom.

August 14, 2020

By Yvonne J_3

I am a past client of this provider

They made me feel secure. They were prompt and supplied answers.

August 13, 2020

By Lisa M_19

I am a past client of this provider

I didn't have the strength or the training to care for him myself so having them was great, because it made it so he didn't have to go to a facility. The women who came were very calming and I felt like they really paid attention to when he would move.

August 11, 2020

By Todd Y

I am a past client of this provider

She had a great bedside manner. I liked the caregiver, She was amazing. I got care right away and everything went smoothly.

August 04, 2020

By Jill H_5

I am a current client of this provider

I can have someone over there so I don't have to be there around the clock. They are very caring and willing to jump into issues and resolve them.

August 03, 2020

By Tracy B_3

I am a past client of this provider

We knew our mother was passing and so they made it more comfortable for her and easier for us. They are very professional and the workers were very compassionate and kind. They listened to what our needs were.

August 03, 2020

By Anonymous_2943

I am a past client of this provider

There were stressful times in finding people, but when we found good matches things worked very well. There was less anxiety, and I knew he was in good hands. They were right on the ball. We had issues in the beginning and they got those things rectified. They were always there and willing to help.

August 03, 2020

By Larry F_2

I am a current client of this provider

They could be a little more attentive. They seem to know what they are doing.

August 03, 2020

By Kate L

I am a current client of this provider

They've helped her manage her medication. They're also friendly. They provide a warm friendliness to a lonely woman. I like their availability. When I have an issue or concern, they quickly solve it. I rarely need them, but when I do, they're quick.

August 03, 2020

By Chris M_9

I am a past client of this provider

They were willing to run to the store for me. I liked their philosophy.

July 22, 2020

By Kathleen S_12

I am a past client of this provider

They helped the most in keeping the client clean and making her comfortable. I liked that the agency was very responsive and the staff was very helpful and informed.

July 15, 2020

By Gerry G

I am a current client of this provider

Her care provider has become very attentive to her. I feel our care provider has been a positive impact on her mental state and mental outlook. I like that they are very prompt and considerate.

July 15, 2020

By Elaine A_1

I am a current client of this provider

They can know their jobs a little better. They're prompt, courteous, and honest.

July 09, 2020

By Janis J_1

I am a past client of this provider

It took some of the pressure off of me. They are very caring and giving.

July 08, 2020

By Johanna B

I am a past client of this provider

She helped my father with things he was unable to do himself. I liked our caregiver the most. We had a great experience because of her.

July 07, 2020

By Joe D_5

I am a past client of this provider

They showed up 4 days a week. They came on time. They helped her with bathing and dressing. We couldn't take her to the doctors so they would run her to her check ups. They are very responsive and proactive. If someone couldn't make it they would let us know and get a substitute. The billing was fine.

July 01, 2020

By Richard V_3

I am a current client of this provider

It certainly helps me because I have problems getting her out of bed and in her wheelchair. The aides that we have coming here are very friendly and know what they're doing.

July 01, 2020

By Rita R_4

I am a past client of this provider

They helped through the grieving process and that there was nothing in the house that was overlooked. They provided care for my mother and my father and she was the most amazing and organized person and she ran the household for dad.

July 01, 2020

By Gary W_1

I am a past client of this provider

I didn't have to worry. I can count on them, and they do a great job with communication and their aides were always top notch.

July 01, 2020

By Sally G_5

I am a past client of this provider

The aides were wonderful especially the ones who came back after the COVID diagnosis but there was one who was working for in home hospice and the aide was not willing to give the low dose morphine to him. It would have been good for the aides to know and understand about morphine especially when the agency works so close with hospice. They were very flexible, hardworking and compassionate to meet our needs.

June 22, 2020

By Dewayne O

I am a current client of this provider

It has made my life a lot better. All my limbs are almost useless, and so they give a lot of help to me. They are good, and they are anxious to serve me.They are ambitious and they do whatever is expected of them.

June 18, 2020

By Stacey S_1

I am a past client of this provider

She helped her get dressed since she has a hard time getting dressed in the morning. They did a very excellent job with my mother and I really liked them. If I had to use them again, I would have no problems because they were a very good company to work for. Everyone that was sent was well-qualified and my mother enjoyed their company. She often asked me about them.

June 11, 2020

By Deane S

I am a past client of this provider

My granddaughter liked them and that made a big difference. They were friendly and flexible.

June 10, 2020

By Sandra W_14

I am a current client of this provider

He needs a little bit of extra time but they do well with their help. They do seem to provide an aide for us who is very good.

June 04, 2020

By Lisa M_13

I am a past client of this provider

They have people you can trust there. Everyone is empathetic and timely in their responses.

June 02, 2020

By Lisa H_1

I am a current client of this provider

I think that some of the caregivers need more help in understanding what they are supposed to do. They need to provide me with one suitable companion that has continuity.

June 01, 2020

By Linda M_26

I am a current client of this provider

They relieve me of anxiety about her. They can make it cheaper.

June 01, 2020

By Sally H_5

I am a current client of this provider

It has been very good and I appreciate the services. I could not take a shower by myself without them. They give friendly service, and they are very punctual.

June 01, 2020

By Dominic M_3

I am a current client of this provider

They provide her with some companionship and assistance. I like how they are responsive and personal. It doesn't feel like you are dealing with a big company.

May 22, 2020

By Anonymous_2708

I am a current client of this provider

It gives me some free time to get out of the house every once in a while. They've been very good at finding caregivers that are a good match.

May 21, 2020

By Patricia M_23

I am a past client of this provider

They where the first my mother could identity with, before that she did not like any of the agencies. I already recommend them because they try to math the clients with he caregivers. They have good quality employees.

May 19, 2020

By Karen B_22

I am a past client of this provider

The caregiver did what I needed. We had the caregiver for nighttime hours so we could get some sleep. We had one caregiver who was efficient and professional.

May 19, 2020

By Eva B_1

I am a past client of this provider

We have only had her a couple of times. They just give someone to be there when I am not around. They are very responsive.

May 08, 2020

By Judy S_19

I am a current client of this provider

It is hard to say because his needs vary. My father does not want them to be here, so often times they just come and sit with him. It depends on our needs. They could have been better about feedback.

May 06, 2020

By Kim M_9

I am a past client of this provider

They helped her get out of bed. They would come in and help her. The caregiver was fabulous. She went above and beyond in helping my grandmother. She loved her.

May 06, 2020

By Michael B_16

I am a past client of this provider

Some of them were good and he never got worked up, but these are old people who like things a certain way and they are very difficult and the caregivers aren't used to that. A lot of them are hard to understand and they didn't handle the case very well for dementia people.

May 04, 2020

By David H_29

I am a past client of this provider

We only had them for a short time. I liked that the caregiver was very personable, had a good attitude.

May 04, 2020

By Emily K_4

I am a current client of this provider

They are reliable. So far, they have been great. They are professional, and the management is great.

May 01, 2020

By Mrs. D_4

I am a current client of this provider

When they're here, they deal well with my husband, who is not easy to deal with. The caregivers are very reliable.

May 01, 2020

By Bonnie W_5

I am a past client of this provider

They helped her twice a day with her daily routine. They were very kind and helpful.

April 13, 2020

By John C_29

I am a current client of this provider

The people they send are well trained and friendly. We have 24 hour care so it takes a burden off of us. They're very responsive. They do everything they say they're going to do. I have the highest recommendations for them.

April 10, 2020

By Jashayla T

I am a past client of this provider

We didn't have to worry when we had someone to watch her. I liked the communication they had people after hours that I could contact.

April 08, 2020

By Elise F_1

I am a current client of this provider

They give me a great peace of mind. Good communication and administration.

April 08, 2020

By Brenda K

I am a current client of this provider

They've given the patient some companionship. They are flexible with our schedules.

April 07, 2020

By Carol F_10

I am a past client of this provider

They allowed me to leave the house and take a walk. I knew that my husband was safe. The two ladies were very caring, loving, and efficient.

April 02, 2020

By Clare B

I am a current client of this provider

They've been consistently there and they are very kind. They are consistent with everything.

April 01, 2020

By Barbara_2

I am a past client of this provider

They had a great impact on him and helped him live a better life. They people who came were very nice and good.

April 01, 2020

By Anonymous_3663

I am a past client of this provider

I did sleep better through the night knowing they were there. I just was not thrilled. There was on gentlemen I really liked but he was not able to be there all the time.

April 01, 2020

By Jeff S_3

I am a past client of this provider

Overall, the aides were really good and were able to do everything that we needed. We had good communication with the office and scheduling was very easy with them.

March 13, 2020

By Nathan P_1

I am a past client of this provider

I could not provide the care myself, so they did. The personal care they delivered to accommodate his special needs is what I liked.

March 12, 2020

By Kenneth A_3

I am a past client of this provider

They helped her do things that she couldn't do. She felt comfortable with the caregiver being there. It worked out very well. We were very pleased with the services and the caregivers that were coming.

March 09, 2020

By Anonymous_3463

I am a past client of this provider

We asked for them to send caregivers who spoke English as their first language because my mother would get frustrated not being able to understand them, which made it difficult. One of the things that did not make us very happy was that the caregivers were on their phone.

March 05, 2020

By Ruthie D

I am a past client of this provider

They made breakfast, helped her get dressed. It wasn't just cereal either they would make eggs for her and things like that. It was very personable and they did a good job of matching the caregiver to my mom.

March 05, 2020

By Bill S_23

I am a past client of this provider

We had to go on hold because my wife hid in the closet when they came, but I know when I can't handle everything and hire them again then they will be essential and we can ease my wife into it. I know almost personally the owner of the company who was a pastor in our church so I have trust and faith in their good nature.

March 03, 2020

By Cindy H_10

I am a past client of this provider

My mother needed a lot of care, they needed to turn her every two hours, they needed to feed her and do peri care. It was costly, but other than that, the care was excellent.

March 02, 2020

By Reva O

I am a past client of this provider

We had overnight care so my mom could get some sleep. They were easy to work with and the management answered questions and made adjustments if we needed them.

February 27, 2020

By Todd H_3

I am a past client of this provider

We could not have done it without them. They helped the most by relieving the burden of having to be with him for 24 hours a day. I liked the compassion we had from the employees. They were very caring and did a good job.

February 18, 2020

By Mary B_82

I am a past client of this provider

I was able to sleep at night knowing that someone was taking care of him. I couldn't take care of my dad. I liked that they were extremely flexibility and tried to have the same person to take care of my father. They didn't become desensitized to our situation, they were always sympathetic.

February 13, 2020

By Barbara G_16

I am a past client of this provider

It relieved us form providing 24-hour care for my mom. I was very pleased with everybody that came.

February 13, 2020

By Anonymous_3391

I am a past client of this provider

Everything was good. It was positive because they were very responsive. I like that they are very responsive.

February 10, 2020

By Anonymous_3255

I am a current client of this provider

I work, and my husband has health issues, so he can't take care of her in her condition. They've been wonderful. They were available when I needed them. The older caregivers are very compassionate and helpful.

February 10, 2020

By Carol M_25

I am a past client of this provider

They were very helpful in the end with increasing the amount of time we needed them. They were very available. The lady that scheduled us was really nice. The aides that came in were also really nice and well trained.

February 06, 2020

By Barry D

I am a current client of this provider

I have certain conditions of how I like things to be done, and they have followed that to the letter. Everything has been done to our liking. I like how they are efficient, let me know when things change, and the personnel we use have all been great. I don't have any problems.

February 04, 2020

By Delores R_3

I am a past client of this provider

It really helped me get out of the house. I was very pleased with what they gave us and the people that came.

February 04, 2020

By Ann M_2

I am a past client of this provider

I was able to leave with a peace of mind that everything would be alright when I left. They have great customer service. With anything I have asked a caregiver to do for my husband, they are very compliant and willing to work.

January 22, 2020

By Joan M_15

I am a current client of this provider

They have kept her safe, which is my top priority. They are very flexible.

January 22, 2020

By Anonymous_3186

I am a past client of this provider

I wish that they would approve state funded care because I love them. I know state funding reimburses are a lower rate, but the care is so top notch that it was a painful parting. The emergency care staff was amazing, and even now, they can come when another person couldn't come. Within 20 minutes after I called them, a caregiver walked in the door and it made me able to eat dinner that night, get me in bed, and use the restroom. I was in a situation one night because I didn't know if I could transfer or eat and because of them I could do it. I was very pleased with the emergency care they have provided for me. I am still connected with them as a secondary support care, and I'm very grateful they are willing to do that for me.

January 14, 2020

By Billy J_1

I am a past client of this provider

I felt comfortable leaving him while we went somewhere. They are very nice people and are very trustworthy.

January 14, 2020

By Susan D_14

I am a current client of this provider

They help him eat, get ready, use the bathroom, and everything else. When they're here, they're in charge. Every time I call, they know who I am and what my needs are.

January 14, 2020

By Valerie B_4

I am a current client of this provider

It has helped me. The bathing and the feeding has been helpful. It has gotten better over time, but this past holiday, they billed me the day before Christmas as a Holiday, which was time and a half, and I thought that was unfair.

January 14, 2020

By Daphane K

I am a current client of this provider

It's been a help having the aides come in. We had a routine set up before they came in and it was a seamless adjustment. They are reliable and flexible. They do their utmost to accommodate.

January 09, 2020

By Susan "

I am a current client of this provider

They contact me if there is a problem or if something is going well. They let me know from time to time how things are going. The caregivers really seem to look out for my loved one.

January 09, 2020

By Mary S_40

I am a current client of this provider

They help me with personal needs and help my husband prepare my meals. They are reachable. I can contact them immediately.

January 07, 2020

By Anonymous_3049

I am a past client of this provider

We felt very comfortable and competent that we could go to sleep and not worry. It was an enormous blessing for the family. We needed an immediate response to see if we could get someone to get for that one night. They acted quickly and provided a qualified person.

January 07, 2020

By Nicole H_5

I am a current client of this provider

The services give her an additional person to come, visit, and take interest in her. They're very responsive and professional.

December 18, 2019

By Caryn H

I am a current client of this provider

The agency has been great with communication. I would tell them that everybody has been great and that they communicate well. They've been extremely helpful.

December 17, 2019

By Garry_1

I am a past client of this provider

They were very cooperative and did everything that they could have done. I think they were all good and had a good attitude. They were pleasant. They all did a great job, and I was very pleased with them. They were cooperative and very helpful.

December 16, 2019

By Anonymous_2894

I am a past client of this provider

They were able to provide the services that were needed. They were efficient, and they held up their end of the bargain.

December 12, 2019

By Anonymous_2964

I am a past client of this provider

This was hard for me to answer. The care was for my wife and not for me. They were reliable.

December 09, 2019

By Keith B_4

I am a past client of this provider

They helped the most by providing companionship. I liked the ease of scheduling with them.

December 09, 2019

By Elizabeth K_9

I am a past client of this provider

He was watched over at night from 11pm-7am. He was restless and would roam. He would get up every hour and a half. I didn't see the action. I was in bed asleep. They worked really hard. I liked that they were very helpful the night that our caregiver got locked out. I was so upset when my husband got sent to the hospital that I forgot to call. They handled it.

December 03, 2019

By Darlene R_1

I am a current client of this provider

They have been taking care of my mom for a while in the home, and that takes a lot of stress off of me. They are very flexible, and they listen to the needs of the client. They work to satisfy the individual.

December 03, 2019

By Sally G_3

I am a current client of this provider

She needs someone with her at all times. The caregiver is a good companion. The woman we have that stays with my mom is excellent. My mom loves her.

December 02, 2019

By Anonymous_224

I am a past client of this provider

She wasn't pleased with the services. If they had provided someone who spoke English as their first language, that would have been better. That was where most of the difficulty was with her being as old as she is. We found that there was some difficulty even with communicating over the phone. The overall staff and their attention to all the details were great.

December 02, 2019

By Anonymous_2903

I am a past client of this provider

It enabled me to go to the grocery store. They were really fine. I don't think they could have done anything different. They were willing and on time.

December 02, 2019

By Laura C_8

I am a current client of this provider

When we go out of town, we are secure in knowing that there is someone taking care of her. My mother-in-law liked the people who came to help her, and if there was a problem with one of them, my mother-in-law felt comfortable to call them and get that changed.

November 19, 2019

By Paula D_1

I am a past client of this provider

My husband did not take that much care. I think it would have been great if he could have been cleaned. They are responsive. If there was a problem, they took us seriously.

November 19, 2019

By Betty P_9

I am a current client of this provider

They have made it easier for me to do things. They usually do everything that I need done. They are very careful about the people they send to me.

November 16, 2019

By Arnold R_1

I am a current client of this provider

They take us places that we need to go in their own car. I like the quality of the caregivers they send.

November 14, 2019

By Beth M_6

I am a current client of this provider

Them just being there is tremendous help. Knowing that he is taken care of gives me peace of mind. I like the personality of the caregivers and their thoroughness.

November 13, 2019

By Robert P_4

I am a current client of this provider

They are dependable and are there in the morning. If I had her longer, then I would have better expectations. Their communication could be improved by the office staff.

November 05, 2019

By Erin M_1

I am a current client of this provider

It's nice to know that someone is there when I am gone. They are conscientious, and most of them are very caring and considerate. They are always on time.

November 05, 2019

By Michael W_14

I am a past client of this provider

They were only there a couple days, but it fulfilled the need to be with my mother. They could improve by lowering the cost.

November 01, 2019

By Julie A_2

I am a past client of this provider

We just knew that they were there. They answered the phones and kept in contact with us. I liked the quality of the aides. They took ownership.

November 01, 2019

By Maria S_8

I am a past client of this provider

I didn't want to have to train a new person every day. They didn't read the care plan. They need to improve the people who come out to the house. They weren't active or involved in the care. They changed every day.

November 01, 2019

By Beth G_2

I am a current client of this provider

They are my eyes and ears when I cannot be there. They are hands-on with my mom. I like the communication and the office staff. The care has been good so far.

October 22, 2019

By Becky S_3

I am a current client of this provider

I have had about six caregivers, and they are all very different. There was no standard. They could work on getting the right caretaker sooner.

October 10, 2019

By Max A

I am a past client of this provider

They relieved my mother-in-law from doing a lot of work. I liked their professionalism and timeliness.

October 08, 2019

By Connie_2

I am a current client of this provider

Having them there is a huge comfort to her. They could be a little better on the communication lately. We have had a lot of last-minute changes.

October 04, 2019

By Jessica S_3

I am a past client of this provider

They helped her with eating and getting clean. Some of their aides would come in late and clock in and say they were here when they weren't. Some of them would show up, then just leave.

October 02, 2019

By Scott J_2

I am a past client of this provider

They allowed my mother and everyone else to focus on everything else, instead of the daily care duties. The staff and the quality of the service was excellent.

October 01, 2019

By Beth A_4

I am a current client of this provider

They alleviate a lot of my concerns because I know my mother is taken care of on a daily basis. I can call them at any time of day or night and get hold of someone.

September 26, 2019

By Beth B_9

I am a past client of this provider

They always sent someone who was attentive and helpful. We would recommend them because they are responsible and seem very competent.

September 12, 2019

By Aina C

I am a current client of this provider

It is great, and it has been really helpful. The office staff is great, friendly, and they get to know you after awhile, which is nice.

September 12, 2019

By Pauline C_1

I am a past client of this provider

The woman who worked here was very capable of taking care of a person with Parkinson's. They were absolutely wonderful. I recommend them all the time because I have had wonderful care.

September 12, 2019

By Joyce C_13

I am a current client of this provider

They have helped the most by showing me how to do some of the things they are doing, like bathing and dressing my husband. They are giving me tips on how to handle it when I am here with my son-in-law. I have learned many things from them. They are strictly professionals but very friendly. They blend in with your family life, so they don't feel like they are interrupting. They are very skilled.

September 12, 2019

By Catherine T_1

I am a past client of this provider

We couldn't have done it without them because even during the difficult days and evenings, the caregivers kept a positive attitude, and they offered helpful suggestions for dealing with difficult decisions and difficult days. The caregivers that were sent were really wonderful people. They were on top and very skilled. We had a couple of aides that were really outstanding in helping my loved one with his illness.

September 12, 2019

By Gail B_3

I am a current client of this provider

It has a huge impact because I don't take care of her. They are moving her right now. It gives me a sense of peace of mind. For the most part, I like the staff.

August 27, 2019

By Robert S_33

I am a current client of this provider

They help her the most by making sure her medicine is ready for her. I like that the caregivers get here on time and are very knowledgeable.

August 23, 2019

By Joseph M_4

I am a past client of this provider

She was very ill, but they were high-quality services. They did everything they could to be helpful under the circumstances. The caregivers were wonderful people.

August 23, 2019

By Anonymous_2378

I am a past client of this provider

It gave me peace of mind while I was working. We just needed more hours at the end. I should have requested someone that spoke English, but that was a big problem because they couldn't understand the caregiver. They also were going to send a different caregiver each time because of the times we reserved them.

August 23, 2019

By Chris H_3

I am a past client of this provider

It improved her life. She needed help with dressing and bathing. They agency was reliable.

August 16, 2019

By Marshall D

I am a current client of this provider

They are conscientious, and they provide quality care. They constantly monitor what they do. The quality of the people they hire is very high.

August 12, 2019

By Mary A_42

I am a past client of this provider

They took him for walks, and what I didn't like was that they took him across the street and let him smoke, which they were not supposed to allow him to do. It was not okay for us and the facility. There was one time when the person that was supposed to come did not come, and we had to wait a couple of hours.

August 12, 2019

By Anonymous_2283

I am a current client of this provider

They are caring, very conversational, and they participate with him. I like the flexibility, and the people that they send are good.

August 12, 2019

By Anonymous_2308

I am a past client of this provider

One caregiver was amazing, but the others were not. They needed to show more initiative and do more things on their own. The one that was really good came in and took over and did all that was needed. I was sleeping most of the time, and I can't say much about it. One daytime caregiver was wonderful, and the other did not have any initiative. She would do what I asked, but nothing more.

July 24, 2019

By Katie S_3

I am a past client of this provider

They kept him safe and worked nicely with him. I like their flexibility and openness.

July 19, 2019

By Jennifer H

I am a past client of this provider

It took a lot of weight off of my shoulders, and my brother's shoulders. They seemed to be very helpful and understanding to what my father needed.

July 19, 2019

By Sandy R_9

I am a past client of this provider

It was very positive and professional communication, and we really appreciated it. They were responsive. I liked the way they emailed and communicated.

July 19, 2019

By Kristina M

I am a current client of this provider

The problem with that is on the provider. We found a provider that we like and don't want to lose them. We stuck with them, even though it was pretty bad and now have the one we like. We had some bad experiences with providers with Avila Home Care but have someone we like now. We had a whole bunch of different people at the beginning.

July 12, 2019

By Cathy W_6

I am a current client of this provider

They are very helpful. They hired a person to send out and take care of my mother and are very flexible to my mother's situation. They are flexible, professional, and responsive.

July 12, 2019

By Joe C_10

I am a past client of this provider

I liked the second person a lot more than the first so that was acceptable. The most helpful part was that they were very cooperative and did everything I asked them to. One caregiver was okay and the other was excellent.

July 12, 2019

By John H_23

I am a past client of this provider

It was more of an impact on my life. They could get her ready for bed, in bed, and settled in. They need to fulfill the workload of the individual.

June 18, 2019

By Sarah I_1

I am a past client of this provider

They were mainly used when I was out. When he needed something, they were there. They took care of him during the nights. I think it's very good. I like how they were trained and very well mannered.

June 12, 2019

By Ginny M_1

I am a current client of this provider

The caregivers are very nice. They are efficient when getting back to me.

June 12, 2019

By Robin S_4

I am a past client of this provider

I liked the attitude they had towards their patients. They wanted to do the best for the family and help out with anything and everything. They type of people they hire have hearts of gold. They are very polite. I like the care they gave my loved one. I liked the attitude they had to please their clients and the family. If there was a situation, they corrected it immediately. They went above and beyond.

June 12, 2019

By Alysa S_1

I am a current client of this provider

They could have more people like our caregiver. That man does his job. The others just let him sit in the basement and babysit. This caregiver does what the service should be. I did like that they were individually owned, but now they have merged.

May 29, 2019

By Jane S_10

I am a current client of this provider

They have to physically get my mom in the shower and dressed because she is unable to do that for herself now. The care that we have always had has been excellent, and we have mentioned that to a few people that we know.

May 17, 2019

By Marlene N

I am a current client of this provider

They only come two times a week, and I have to pay 400 dollars per month. They take me to the doctor or to the store. More errands then anything else.

May 13, 2019

By Ginny B

I am a current client of this provider

They do my bathing because I can't do it by myself. I just got out of the hospital again, and they are extremely helpful and attentive with that. They are on time, and they are very helpful in terms of whatever needs I have. I can't see a negative thing about them.

May 13, 2019

By Susie L_2

I am a past client of this provider

My mom was instant on doing things on her own, but they were two steps behind her. They would do anything my mom let them do. I liked that they were prompt and got there when they should.

May 13, 2019

By Tori S

I am a current client of this provider

I like the schedule and the company. I like the flexibility.

April 25, 2019

By Lisa L_1

I am a past client of this provider

I feel like the caregivers could have been more self-starters and accepting of my instructions. I wouldn't recommend them because they did not have quality caregivers. It was really hard to communicate with them.

March 26, 2019

By Janey W_1

I am a current client of this provider

She cannot be alone, and having someone there is reassuring. It would also be nice if they would take her out a little more often. It would be nice if they could provide the same caregiver on the weekends. They have a hard time filling in the weekend spots, and I think people call out quite frequently. It leaves my loved one quite confused at why so many people are coming into their house.

March 21, 2019

By Kellin D

I am a past client of this provider

It wasn't helpful for him because he didn't want a caregiver in the home, and they didn't really help either. The quality in the aides hired needs to improve and a higher level of oversight.

March 18, 2019

By Anonymous_1687

I am a past client of this provider

They should have sent someone right away when the other caregiver didn't show up. They were not punctual or efficient with the care.

March 18, 2019

By Ethel W_2

I am a current client of this provider

I needed to have care and personal care for my grandmother, that way I am not worried when I am not here. They are readily available, polite, kind, and understanding.

March 12, 2019

By Barbara G_39

I am a current client of this provider

They are very positive by providing companionship. They fulfill all of my needs.

March 12, 2019

By Kathy_1

I am a past client of this provider

They took care of my father's hygiene and monitored him for distress. They were prompt, courteous, and the caregiver they sent was wonderful.

February 21, 2019

By Linda K_11

I am a current client of this provider

They have made things easier because I couldn't do anything but sit in a chair, and they have been able to clean me. They have been extremely helpful. It was essential that I get this care. I am very pleased with the girl I have. The other caregivers, though, are not the same quality.

February 21, 2019

By Kim L_3

I am a past client of this provider

They helped my dad when I could not be there. I liked their mission, focus, and quality of caregivers they provided in general.

February 12, 2019

By Ann B

I am a current client of this provider

They help the most with his every day exercising. They send someone that shows up.

February 12, 2019

By Lori T

I am a current client of this provider

They were able to hold us over until we were able to get a spot for her in the community she now lives in. They were able to sustain her lifestyle. They really tried to match the personalities and skills of the caregivers with my mother's needs.

January 23, 2019

By Mr.Miles

I am a past client of this provider

Care takers was always late to my house

January 11, 2019

By Jerry B_1

I am a past client of this provider

I could go out and I feel like somebody was there, who I could trust. They're number one and very prompt. They're really caring, compassionate, and not terribly expensive.

January 11, 2019

By Donna D_5

I am a past client of this provider

Since I am not a nurse, I didn't understand a catheter and how to bathe her with it, so we needed their medical expertise. I have already recommended them. Everyone they sent was great. They were flexible with timing and very accommodating.

December 20, 2018

By Tom S_1

I am a past client of this provider

It was very hard. It did not help at all.

December 17, 2018

By Betty E_7

I am a past client of this provider

He needed a little help dressing and bathing. He was very pleased with the services and the two men, Casey and Terry, that came here to help him.

December 11, 2018

By Kerry A

I am a current client of this provider

They have made my life easier by getting the coverage I need when I need it. I like that they communicate with me and they get the coverage I need.

December 07, 2018

By Kathy U

I am a current client of this provider

The caregiver gets my mother up in the morning and makes sure she takes her medication. My mother has fallen twice in the past week, and the companion was the one that found her. She handled it very well.

December 06, 2018

By Rosie G_1

I am a current client of this provider

My daughter gets out more and she likes to do things without me once in a while. She gets to go out and do things that she likes, and it allows me some extra time to do my own things. I happen to have two caregivers that are fabulous to my daughter.

December 05, 2018

By Shannon G_1

I am a current client of this provider

They help when I can't be there, or my wife can't be there with her. They are always there, and they are very dependable.

December 05, 2018

By Lee and Judy R_1

I am a current client of this provider

It is positive. Our current caregiver sets the bar high. I think that they run a very good business, and they know exactly what is going on. If our caregiver can't come, they let you know and they let us choose if we want to skip a day or get more hours. It's a very well-run service business. It's hard to get good service.

November 26, 2018

By Amy W_3

I am a current client of this provider

They take care of my mother, and I can work. The care is good. Everything's worked out very smoothly.

November 12, 2018

By Nan M

I am a current client of this provider

They are doing the care so I do not have to. One caregiver brought my mother a new cup just like one that she had that was getting old.

October 30, 2018

By Helen S_1

I am a current client of this provider

The caregiver trains me and helps me to improve. The company is wonderful.

October 26, 2018

By George S_12

I am a current client of this provider

The woman who we retained handles him well. They have been outstanding and they deal with things when things go wrong.

October 23, 2018

By Mary Bell H

I am a current client of this provider

They meet a need that I have. I think so far they have met my needs because the person that I have is absolutely wonderful. I haven't had any problems because she is so spectacular.

October 16, 2018

By Betty J_3

I am a current client of this provider

They make things easier by being here to take care of my husband. They also communicate well. They have capable people and they're willing to be a part of our routine.

October 16, 2018

By Ron S_3

I am a current client of this provider

It takes a lot of stress off of me having them. They are always there for us, and they handle everything well.

September 27, 2018

By Stanley S

I am a current client of this provider

I have had a whole lot of trouble with my meals. I have had to walk in and give greater directions and it is not good for me to walk because it makes the wrapping on my foot go bad. One girl was late coming to pick me up because she went to the wrong house. Then when she picked me up the ride was rather harrowing. On the way back from the hospital she ran out of gas and we had to ask for help from a policeman. Then the policeman said that he felt that she was a danger to other people.

September 17, 2018

By Jill M_1

I am a past client of this provider

It was very good, the person was there to help me as well as to help my loved one, and they made a great impact. They gave a lot of thought to who the right person was to meet my loved one's needs.

September 12, 2018

By James M_1

I am a past client of this provider

Knowing that someone was there in case he fell was nice. It was nice to have him get in a routine with taking his medication and things like that. They are very friendly people to work with.

September 12, 2018

By Linda_1

I am a past client of this provider

It took a lot of pressure off of me to have them taking care of my father. I had a major problem. The aides were putting cloth down the toilet, so we had major expenses and plumbing issues. We had to get septic pumped and call in a plumber. They took a day service charge off our bill. They need to train their people. One girl in particular sat and did nothing at all.

August 21, 2018

By Jack K

I am a current client of this provider

The staff is polite, and they're good at picking up on her needs. Once I became comfortable with them, I don't have to worry about things, and I'm at ease. The nursing staff has the appropriate level of training, and sufficient training to fit our needs.

August 14, 2018

By Barbara a

I am a past client of this provider

They really looked after both of my parents until my dad passed away. They were very attentive and kept me informed of everything. All of their caregivers were very conscientious and I had no problems with them. They were very well selected people.

August 13, 2018

By Judy M

I am a past client of this provider

They helped him the most by doing everything for him such as cooking and socialization. I liked the caregiver that came to cook for my uncle. She was absolutely lovely, he loved her, and she treated him well.

July 26, 2018

By Marge H

I am a past client of this provider

They picked us up, took us to the hospital, brought us back home, and provided a wonderful service to transport us. I would say that they are very dependable and pleasant.

July 17, 2018

By Judy F

I am a current client of this provider

I feel much more comfortable with someone in the house, and I'm getting along with them. I really like it. They're trained, friendly, and really helpful.

July 12, 2018

By Andy P

I am a past client of this provider

I think it was a big help. It helped my loved one who had a hard time taking care of himself. We liked the care taker. She was competent and friendly. She did everything just right.

June 14, 2018

By Vince M

I am a past client of this provider

The best thing was preparing meals, but the actual in-home care wasn't as good. One dropped me in the shower, and he didn't seem well trained in body mechanics. Overall, they were on time and did what they were expected to do.

June 12, 2018

By Lyle A

I am a past client of this provider

I could trust them and they made my life smoother. They were responsive, attentive, and they had supervisors that were also attentive. My mother liked them.

May 17, 2018

By Rose V

I am a current client of this provider

It provides companionship for him. They are just kind. Bar none, everyone is kind.

May 15, 2018

By Sharon P

I am a current client of this provider

They give me peace of mind that I don't have to worry about my mom's care because there is someone there with her. In the beginning, we had issues with caregivers, and they were quick to straighten them out.

April 20, 2018

By Louise D

I am a past client of this provider

The service was exceptional. They helped the most with basic hygiene.

April 16, 2018

By Nate B

I am a past client of this provider

They were very responsive and caring. They gave care and comfort for my mother and comfort for the family just knowing that someone was there caring for my mother.

March 23, 2018

By Adam B

I am a current client of this provider

Avila Home Care treated my family like their own. They have made life easier by providing my grandmother with companionship.

March 19, 2018

By Lou Ann W

I am a current client of this provider

I like the caregiver they've provided. She's a self-starter and doesn't wait for me to tell her what to do. She's personable. The caregiver has been able to take me places I've needed to go. She helps me into the car and to doctor's visits.

February 16, 2018

By Jen R

I am a current client of this provider

It was an easy process. They're friendly people that gave me confidence. The caregivers read books to my mom. That is something that is enjoyable for her.

January 22, 2018

By Lorraine W

I am a current client of this provider

Everything is positive. The person is very nice, their communication is very good, and they are pleasant to work with. The provide a timely person when we need them to shower, do the laundry, provide meals, and provide daily care for my husband.

December 18, 2017

By Maryella A

I am a current client of this provider

Avila Home Care provides consistent care. They provide the same staff for each visit which is so therapeutic for my loved one. Avila Home Care gave me the opportunity to have a life for the couple of hours that they are here.

December 12, 2017

By Susan E

I am a current client of this provider

Avila Home Care has provided us with a great caregiver. They do a great job matching clients with their caregivers. They also have great customer service. Avila Home Care has made my life easier because they can take care of my husband while I am not home.

December 12, 2017

By Betty F_1

I am a current client of this provider

Avila Home Care has great caregivers! Avila Home Care has made my life easier because my caregiver has provided me access to things I wouldn't normally be able to do.

November 22, 2017

By Lawrence J

I am a current client of this provider

Avila Home Care is very compassionate and reliable. Avila Home Care has made a positive impact on my loved one's life because they are helping out and supplementing the family in general.

November 16, 2017

By Brian S_4

I am a current client of this provider

Avila Home Care has been responsive, prompt, competent, and professional. The caregiver from Avila Home Care has been very good. Avila Home Care is able to provide services that other companies cannot, such as driving. The services from Avila Home Care have given me less anxiety and worry.

October 17, 2017

By Ann B_6

I am a current client of this provider

I would tell someone that Avila Home Care is trustworthy, and they do an excellent job. They go above and beyond, and are very dependable. Avila Home Care has made my life easier by taking the worry out of care giving for my father. It takes a burden off of me.

September 25, 2017

By Nancy B_6

I am a current client of this provider

I would tell others that I have found all of the nurses at Avila Home Care to be very caring, and all of the people at Avila Home Care are very compassionate. It is very nice to know that someone else can be here to help me with my husband's care.

September 19, 2017

By Irene H

I am a past client of this provider

Avila Home Care has truly caring caregivers that provide personal care. Avila Home Care took care of him; his needs became the primary thing they would do.

September 13, 2017

By Casimir R

I am a past client of this provider

The person from Avila Home Care was very likable and did a good job. The services gave me a chance to do something else other than take care of him.

August 24, 2017

By Marian a

I am a past client of this provider

When we started with Avila Home Care, they were just starting as a new company and within the three months that we had them, they were open to suggestions and criticism and they truly worked with us until the end of my father's life. Avila Home Care was a new agency and we worked through everything together. Their mission is to help all of their people and I truly respect that. Avila Home Care also helped my mother to keep going, which was an extremely positive force for my mother.

August 16, 2017

By Bev G_1

I am a current client of this provider

Avila Home Care hires excellent caregivers. They are available to adapt to my schedule. The services help just by the care that they provide for my husband. I wouldn't be able to leave my home without them here. The availability of being able to call them to schedule changes is also helpful.

July 17, 2017

By Carolyn E

I am a current client of this provider

I would tell a friend that Avila Home Care is very caring and gentle in caring for my mother. Avila Home Care has made life easier by freeing me up to get my life back to normal.

July 13, 2017

By Richard D_5

I am a current client of this provider

Avila Home Care is very reliable, and it's the first time I have had to deal with this, so I have been very satisfied. I needed someone to give me some relief and help keep my husband at home. Avila Home Care helps me with those things.
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About Avila Home Care – Towson, Maryland

Trusted Partners

Avila is a community of Caregivers dedicated to providing everything you or your loved one needs to thrive in the home you love.

Together, our leadership team has a wealth of experience in senior living and health care. We understand families, health care, and the elderly, and we're dedicated to providing extraordinary care, delivered with unparalleled kindness.

Our Services

With one phone call from you, we’ll send one of Avila Home Care’s Registered Nurses to do a free in-home assessment of your loved one’s needs. We’ll then create a customized care plan with a flexible schedule and no long term commitment.

We can provide care for your loved one in whatever setting they call home- whether in their house or apartment, an assisted living environment, a nursing home, or in the home of a friend or family member.

Whether a 2-hour visit, or 24-hour care, our Caregivers can provide Companion o Personal Care, including help with memory care, medication reminders, meal preparation, supportive services and light housekeeping, transportation, and end of life care.

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Photos of Avila Home Care – Towson, Maryland

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Services and Amenities of Avila Home Care – Towson, Maryland

Agency Type

  • Full Service Agency

Range of services

  • Companion Care
  • Personal Care Assistants

Types of care

  • Transportation: Yes
  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance

Travel

  • Travel Details: Staff Will Travel 15 To 30 Miles To Provide Care.

Screening

  • In Person Interviews
  • Reference Checks
  • Immunizations
  • Driving Record Check
  • Residency Confirmation
  • Background Checks

Training

  • Continual Training

Payment options

  • Credit Card
  • Check
  • Payment Options Extra: Ltc Insurance And Va Benefits

Payment details

  • Payroll Provided For Caregivers

Bonded/insured

  • Bonded And Insured

Licenses

  • Licenses: R3992
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Avila Home Care – Towson, Maryland

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