Caring.com
Caring.com

(800) 558-0653

Avila Home Care – Towson, Maryland Towson, MD

1122 Kenilworth Drive, Suite 217, Towson, MD 21204

(800) 558-0653 (Call a Family Advisor)

4.65

(549 reviews)

Offers Home Care

Photos of Avila Home Care – Towson, Maryland

Get Cost Information

Who are you looking for?

Full Name

Phone

Email

By clicking Get Costs you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.

Explore Nearby Verified Providers

Be sure to consider these verified communities in your search.

Get cost information
Find out availability
Ask about payment options

Reviews of Avila Home Care – Towson, Maryland in Towson, Maryland

4.65

(549 reviews)

    Provider of Choice 2024
    Home Care Pulse Certified 2024

    Mark K_19

    5

    February 22, 2024

    I am a past client of this provider

    They just helped us take care of my mother while she was with us during the holidays. We had a good experience with them.

    Anonymous_7169

    5

    February 22, 2024

    I am a current client of this provider

    They have helped the most by just being a professional presence. It would be nice if it was a bit easier to get someone to come for 6 days a week but not too long.

    Anonymous_5972

    5

    February 21, 2024

    I am a current client of this provider

    They help with daily living and companionship. They are accountable and the communication is good.

    Amy F_6

    4

    February 20, 2024

    I am a current client of this provider

    Everything is good with them. I like that the people are responsive and high-quality.

    Caroline B_4

    5

    February 16, 2024

    I am a current client of this provider

    They have made a great impact because they have been able to assist me with doing things for my husband, that I wasn't able to do on my own. I would recommend them because they are very responsive whenever I call with questions, and they seemed to find us a caregiver to fit our needs very quickly.

    Annmarie R

    5

    February 16, 2024

    I am a current client of this provider

    I like that when I call the office, they say please and thank you. That goes a long way. I like all the caregivers they sent my mom. She is very pleased with them.

    Kathy H_29

    5

    February 15, 2024

    I am a current client of this provider

    The biggest thing that they do is make sure that she does not fall. They seem to be doing okay. I like that they are very personable.

    Thelma T_1

    5

    February 15, 2024

    I am a current client of this provider

    The agency has provided the care that I have asked for with 24-hour care which I am very pleased with. The agency is reliable and tries to please customers as best as possible, and also tries to get the best care possible.

    David G_42

    5

    February 8, 2024

    I am a current client of this provider

    The caregivers provided can drive and are nice, which is helpful. I like that we can always depend on consistent services and a caregiver being available for us.

    Martha W_9

    5

    February 7, 2024

    I am a past client of this provider

    My husband fell and fractured his neck while I was recovering from surgery, so we needed help badly. They were so responsive when I called for help. I needed help right away, and they provided that within 12 hours.

    Anonymous_1706605871

    4

    January 30, 2024

    I am a current client of this provider

    They help the most by doing light housework. They could provide more consistent caregivers.

    Shirley J_9

    5

    January 30, 2024

    I am a past client of this provider

    They did everything very quickly. I liked that they did an efficient job.

    Anonymous_1706603790

    4

    January 30, 2024

    I am a current client of this provider

    They could have a greater impact by spending more time here and getting to know the client better, but that's up to us to schedule more stuff with the agency. During the one session we have had, the caregiver learned more about the client and the client's needs. We really haven't had that much experience with them yet. I am not sure what the agency needs to improve on yet because I would to have need more experience. They have only been out here once so far. The one experience we had was fine and the person who came out was excellent.

    Kitty M

    5

    January 29, 2024

    I am a current client of this provider

    We all need help they are able to help her. The people who come have experience, and they are on top of everything.

    Gail H_14

    3

    January 26, 2024

    I am a past client of this provider

    Evaluation by the nursing staff was nice. Better communication with the family.

    Kathy B_46

    5

    January 25, 2024

    I am a past client of this provider

    They helped the most with preparing food, cleaning, and some light personal care. They have good communication.

    Erin S_6

    5

    January 25, 2024

    I am a current client of this provider

    It has a positive impact on my parents. They are very good with communication as far as schedule changes.

    Ed K_8

    5

    January 25, 2024

    I am a current client of this provider

    I like that they have responded to the scheduling. I like their responsiveness.

    Anonymous_1705927040

    4

    January 22, 2024

    I am a current client of this provider

    I like that they have been reliable. I like that they have been very easy to work with.

    Anonymous_1705687196

    3

    January 19, 2024

    I am a current client of this provider

    It's helpful to have somebody there as a means, and he did find someone recently that is a better fit for him. Its peace of mind and another set of eyes for me. We had a few issues that we have since worked out with the case manager. Some of the basic things the caregivers are not able to do.

    Justin P_1

    5

    January 19, 2024

    I am a current client of this provider

    They help him manage his life and makes mine easier. They are very professional.

    Anne G_12

    5

    January 17, 2024

    I am a current client of this provider

    They are pleasant to work with. I like the people and their efficiency.

    David B_68

    4

    January 8, 2024

    I am a current client of this provider

    The most helpful part was that the initial setup was good. They are very responsive.

    Shirley S_28

    5

    January 8, 2024

    I am a current client of this provider

    She helps me remember things because my short-term memory isn't very good. She puts things on the calendar for me. She reminds me of things I need to do and remember the things that she can help me with. I would recommend them because the young woman that I have, is pleasant, intelligent, and very helpful.

    Diane D_23

    4

    January 8, 2024

    I am a current client of this provider

    The clients' cognitive abilities are kind of slow, so I don't know if they really communicate well what they need or what they want. They're doing a really good job, especially because they are taking a load off the other kids who have been helping out. It's been very good. I like that they have been pretty reliable and have good people show up mostly.

    Claire H_4

    5

    December 27, 2023

    I am a current client of this provider

    They are highly impactful for my mother because they take care of her needs. They have been great, and they send substitutes when a caregiver calls in.

    Edie M

    5

    December 27, 2023

    I am a past client of this provider

    They were very effective. The caregivers helped the most by adapting the physical therapy to the client's abilities and needs. I liked the personalization, the personalized plan of therapy, and the attentiveness and the availability of the people. They were just really, really nice and caring.

    Dante P

    5

    December 22, 2023

    I am a past client of this provider

    They did the things I could not do. They knew what to do and when to do it. I liked that they were very prompt when arriving.

    Mary J_54

    4

    December 22, 2023

    I am a current client of this provider

    It helps me a ton. My mom lives an hour away and so having someone there is a huge relief and support to me. I like that they are very responsive and there is a lot of flexibility in the services. I can increase or decrease when we need to.

    Jim L_20

    5

    December 18, 2023

    I am a current client of this provider

    I could not live without them, and they have helped the most by I cannot walk so they help with the shower. I would recommend them because they are highly qualified and sociable.

    Mark C_26

    5

    December 18, 2023

    I am a current client of this provider

    They provide constant care and attention. They are a reliable company to have,

    Amber W_1

    4

    December 14, 2023

    I am a past client of this provider

    The services were good, part of it was to check on my dad and make sure everything was okay. I was just happy with the communication and follow-through clarity.

    Maureen "_2

    4

    December 14, 2023

    I am a current client of this provider

    They always cover all 24 hours I am never worried that they will not cover the time. I need the training of each person to be consistent because there is a big disparity between the training with the caregivers.

    Margaret S_28

    5

    December 7, 2023

    I am a current client of this provider

    They have tried to have consistent caregivers who have come to close to her to give her the care she needs. They have been very outgoing, gracious, helpful in arranging care. They've never given me a problem.

    Jackie S_18

    5

    December 7, 2023

    I am a current client of this provider

    The provider has helped us the most because they're an extra set of hands for him, and they help him start his day easier. They're very easy to work with, they're accommodating, and they have a quick response.

    Victoria H_5

    5

    November 29, 2023

    I am a past client of this provider

    We could not have done it without them. One thing I liked about the agency is it was easy to work with everyone.

    Christina G_3

    5

    November 29, 2023

    I am a current client of this provider

    The provider has helped the most, making sure the client leaves her room to get stimulation. I like that they are good about keeping me up to date on the schedule of the provider.

    Laura M_29

    5

    November 22, 2023

    I am a current client of this provider

    They have helped me the most by providing peace of mind. I like that they are always very responsive, and pleasant to deal with.

    Alexa G

    5

    November 21, 2023

    I am a current client of this provider

    The provider helps the most by just being with her. Their communication is phenomenal.

    Anonymous_7674

    4

    November 21, 2023

    I am a past client of this provider

    They were really flexible. The staff was generally good caregivers.

    Michele S_10

    5

    November 21, 2023

    I am a past client of this provider

    They provided me with additional assistance, giving us additional time to break. They are able to provide care quickly.

    Theresa M_14

    5

    November 20, 2023

    I am a current client of this provider

    They care for my mom so I can go to work. What I like the most about them is their availability of having caregivers and if we need a substitute, they have them available also.

    Alice C_12

    5

    November 20, 2023

    I am a current client of this provider

    Selena cares about Maryann, she is great, and she does more than the usual aides. I think it is a good company, they are good communicators and the aide, Selena, is great, and she cares about Maryann.

    Lynn G_15

    5

    November 16, 2023

    I am a current client of this provider

    We only use them twice a week. The caregivers have been friendly and attentive to my father.

    Rosanne P

    5

    November 15, 2023

    I am a past client of this provider

    Tamika has been wonderful. She knows what to do without me telling her. They call me right away to solve problems.

    Chris P_10

    5

    November 15, 2023

    I am a past client of this provider

    My father needed companion care for while he was in hospice. I have recommended them to one of my wife's friends. I like that they seem responsive and adaptable.

    Erica_1

    4

    November 8, 2023

    I am a current client of this provider

    It depends on the personality of the aide I get. I've had quite a few different aides come. They all do things a little differently, so I've got mixed feelings about that. The people at the company have been responsive.

    Mary K_52

    5

    November 8, 2023

    I am a current client of this provider

    I look forward to her coming each day. I like that there is a great deal of communication.

    Eileen P_3

    5

    November 8, 2023

    I am a current client of this provider

    It enables you to do what you need to do. When you need somebody, they try to get someone.

    Scott &

    5

    October 26, 2023

    I am a current client of this provider

    They have people that are good English speakers. I would recommend them because they have good caregivers that are always alert to my father's needs. They always notify me immediately if something comes up.

    Kira S

    5

    October 26, 2023

    I am a current client of this provider

    They do what they say they're going to do, and they are all friendly. They are reliable and dependable.

    Alice B_11

    4

    October 26, 2023

    I am a current client of this provider

    They have helped the most with assurance of being more comfortable. They can improve the communication.

    Lee G_3

    5

    October 25, 2023

    I am a current client of this provider

    He needs them he has an advanced case of Alzheimer's he is very excepting of their services and cooperative with them. They offer stimulation. I like that they are prompt, if there is a problem with his scheduling they change it and if I don't like a person they replace them. I like that the schedulers are friendly.

    Cynthia K_7

    5

    October 25, 2023

    I am a past client of this provider

    They were only with me for three and a half weeks, but they made sure my loved one was safe. That was a big positive impact. I would recommend them because everything was very efficient and professional. I did not have to get involved with paying individual checks to the caregivers, as it was all handled through the agency. I had no issues whatsoever.

    Charlotte B_6

    5

    October 25, 2023

    I am a current client of this provider

    The services have helped me the most with caring for my father with Alzheimer's. I like the agency's quality of the staff.

    Cathy R_6

    5

    October 10, 2023

    I am a current client of this provider

    They have really helped us by providing personal care. They help us out by attending to my dads physical needs. I like that they are pretty accommodating and easy to work with.

    Ed D_6

    4

    October 10, 2023

    I am a current client of this provider

    They can have a greater impact by being more engaged with the person. I'm quite happy with the service, I wish some of the care providers were a little more engaged.

    Michael P_21

    4

    September 28, 2023

    I am a current client of this provider

    My mom's pretty pleased. There's nothing I can think of that they could do more of. They engage my parents and that's the biggest one. I like the home healthcare aide that we have.

    Sharon P_21

    4

    September 27, 2023

    I am a current client of this provider

    During the week, he has great care with comfort, I never worry about him. On weekends, it is hit or miss. I don't have a steady team that I can trust all the time. I would recommend a specific aide and Avila has been good about if there is a cancellation, they don't make it an inconvenience. Just some of the people need better training.

    Emmett W

    4

    September 26, 2023

    I am a current client of this provider

    It will never be as good as someone you personally know. Some of the caregivers didn't seem to have much experience. I'm not upset, but I felt like I had to train them.

    Anonymous_7594

    4

    September 26, 2023

    I am a current client of this provider

    They communicate well. They could work on their consistency.

    Thomas C_22

    4

    September 23, 2023

    I am a current client of this provider

    It gets me up to normal. Some things are hard to do and it helps. They are okay. There is nothing bad that I can say.

    Cindy H_26

    5

    September 23, 2023

    I am a current client of this provider

    They help my mother which saves me which save me from having to do the work. I would recommend them because they are always available when we need extra help, are reliable, and compassionate.

    Anonymous_7597

    4

    September 14, 2023

    I am a current client of this provider

    The caregivers pay attention to all the correct stuff, such as bedpans and letting people sleep. They're very willing to do things, even though I don't really need anything done. I like that they come when they say they will and leave when they say they will. They're reliable in taking care of people.

    Anonymous_7604

    5

    September 14, 2023

    I am a current client of this provider

    The physical and occupational therapies were very helpful. I like that they have nice people working for them.

    Majeed &

    3

    September 14, 2023

    I am a current client of this provider

    Just having someone here to take care of the client is good enough for me.

    Diane B_17

    5

    September 14, 2023

    I am a current client of this provider

    The aide goes above and beyond. They are responsive to any concerns we may have.

    Pam B_11

    5

    September 14, 2023

    I am a current client of this provider

    They have very good communication. They keep you updated, like the one aid who comes Thursday, Friday, and Saturday had a flat tire, and someone from the office called to say someone would be there, but it would be a different person.

    Elizabeth N_7

    5

    September 11, 2023

    I am a current client of this provider

    It helps me, which is a positive impact. They are good at communicating.

    Jannine W

    5

    September 9, 2023

    I am a current client of this provider

    The caregiver's main job is to assist mom with her shower and with eating. I have been dealing with agencies for 30 years and they are one of the better ones. They communicate well.

    Nancy S_59

    5

    September 8, 2023

    I am a current client of this provider

    It made me feel confident that my husband would be taken care of. The person at the agency answered my questions very well. The person that they sent was highly professional. I had a lot of trust in her.

    Bonnie W_11

    5

    September 8, 2023

    I am a current client of this provider

    The caregivers that they sent to us were quite good. The price was reasonable. They are very easy to reach, their administrative offices.

    Juli F

    5

    August 30, 2023

    I am a current client of this provider

    They send in kind people to take care of my mother, so we don't have to worry about her. They always cover you and do what they say they will.

    Dayle J

    5

    August 30, 2023

    I am a current client of this provider

    I like that the method is helpful, understanding, and active care.

    Mary M_86

    5

    August 29, 2023

    I am a current client of this provider

    I believe that the communication has been great. They respond in a timely manner if we reach out and communicate well if they have to make changes or if we have to make changes. The communication has been good. If there has ever been someone that wasn't a perfect fit, they have been able to change it without hesitation. All of our caregivers have also been very punctual.

    Louise L_6

    5

    August 29, 2023

    I am a past client of this provider

    They did their job so that I was able to do what I wanted to do. They have provided the services needed.

    Kermit B

    5

    August 25, 2023

    I am a current client of this provider

    It has been a pretty efficient service. My mom has been pleased with the three main caregivers and they are quality individuals. I like that the people have been exceptional and my mother likes the caregivers.

    Jill L_4

    5

    August 24, 2023

    I am a past client of this provider

    We couldn't have done it without them. They were very easy to work with.

    Sharon W_26

    5

    August 22, 2023

    I am a current client of this provider

    They come and help by bathing him and lotioning him and shaving him. They make sure he gets his ears get done. She helps do the laundry. I like that the person in charge of booking people is responsive, thorough, and understands what we were looking for.

    Lissy J

    5

    August 22, 2023

    I am a current client of this provider

    He is getting excellent care from their staff. They are always available whenever I have a need. They have a very good reputation and a good vision and mission.

    Jane B_22

    5

    August 16, 2023

    I am a current client of this provider

    For my mother, she has been very pleased with the girl that has been taking care of her. Whenever we needed help, everyone is so cooperative.

    Lisa L_27

    5

    August 16, 2023

    I am a current client of this provider

    Most of the people she really likes, but sometimes she doesn't get people she is so happy about. I like they are flexible, if we need someone to be there, they can send someone.

    Michael B_41

    5

    August 9, 2023

    I am a current client of this provider

    They provide care. The aide is very good.

    Linda O_14

    5

    August 9, 2023

    I am a current client of this provider

    The caregiver can motivate the client and get her to do things that I can't get her to. I was having a problem getting her showered. The caregiver can come in and whatever the caregiver asks her to do, she does. I am almost 20 years the client's junior so she is the one who says what we do. With the aide, she is cooperative and we don't have those issues. I liked that they provided us with the most delightful woman to work with the client.

    Elizabeth I_1

    4

    August 9, 2023

    I am a current client of this provider

    I only have someone come in once a week. I use that time for appointments to make sure he doesn't fall. I wouldn't change much of anything. It was very expensive, but that is the state of senior care in the United States.

    Beth O_2

    3

    August 1, 2023

    I am a past client of this provider

    We had them for less than 7 days. They needed to hone the skill set of the nurse, we had some that didn't know medical things.

    Eva B_1

    5

    July 31, 2023

    I am a current client of this provider

    It takes a lot of worry out of my day. I am pleased with their response to our needs.

    Ro M

    4

    July 28, 2023

    I am a current client of this provider

    We still haven't had a caregiver that can cover all the needs for my parents. I like their ability to provide coverage at the last minute.

    Barbara F_26

    5

    July 28, 2023

    I am a past client of this provider

    They were able to care for my mother while I wasn't there. I liked their responsiveness.

    Carlos S_1

    5

    July 17, 2023

    I am a current client of this provider

    The provider has helped me the most by helping my parents with their showers. I like the flexibility of the particular providers.

    Joyce W_13

    4

    July 14, 2023

    I am a current client of this provider

    For me, being out of town, it makes me feel a lot more secure knowing that someone is there. She arrives on time. When my sister was setting the care up, but the person was very responsive. I haven't approached the subject with the caregiver but I would like her to encourage him to move. I would like her to spend some time to get him to move around the house some.

    Tenier S

    4

    July 14, 2023

    I am a current client of this provider

    My dad receives very good care. It gives me the time I need for other important things. They have backups, so they can find replacements if you need them.

    Cathy B_5

    5

    July 14, 2023

    I am a current client of this provider

    They have always been available to talk about any issues we may have had and they seem to be able to judge our needs well. I really like their availability and reliability and the people that they send.

    Todd S_6

    5

    July 14, 2023

    I am a current client of this provider

    She wasn't eating and wasn't taking care of herself, she is doing now. I like the fact that they send me the schedule every week and give me information if I need.

    Debbie T_10

    5

    July 11, 2023

    I am a past client of this provider

    I would highly recommend them. But everyone with home care is having a hard time staffing. I would recommend them because their people were very good and they met my brother's needs. For the most part, they were reliable, and the agency itself was good about what my brother needed.

    Elaine P_13

    5

    July 10, 2023

    I am a past client of this provider

    She really cared about us. I can't say enough about how helpful she was. They were the best thing that ever happened to us.

    Debora K

    4

    July 10, 2023

    I am a current client of this provider

    There have been issues with the individuals, but it mostly has to do with being punctual. I like this agency because the majority of the time I can get in touch with someone in a timely manner.

    Greta B_1

    5

    June 28, 2023

    I am a current client of this provider

    It's refreshing to have the care from them. They care for my mom, and I had gotten to the point where I was stressed and it affected my health. They come in and do what I couldn't. She is safe and in good hands. I like that they are very professional, kind, caring, and they respond immediately. I am totally satisfied.

    Anne M_21

    5

    June 27, 2023

    I am a past client of this provider

    They helped with all of her personal care. The caretakers were all very efficient, friendly, and cared.

    Robert W_44

    4

    June 22, 2023

    I am a current client of this provider

    They can lower the price. They can make sure the people are knowledgeable on how to handle the equipment.

    Ray S_12

    4

    June 22, 2023

    I am a current client of this provider

    My dad was in very bad shape, so they helped me out a lot. They also gave me a chance to be able to get some normal things in my life again. They have really helped me out. They stepped up when my family wouldn't. I would recommend them; they worked with me and helped me out with everything. It was a very easy process.

    Judy V_6

    3

    June 12, 2023

    I am a current client of this provider

    One of your workers is no longer coming to me. It has not been good since then. They need to have enough people to work with them that can come.

    Frances M_23

    5

    June 12, 2023

    I am a current client of this provider

    Just being here with him, so I can have time to run errands or go to appointments. I like the fact that I don't need to set up something every week to receive service.

    Judy D_15

    5

    June 12, 2023

    I am a current client of this provider

    I like that they are aware of her needs, and they try their best with what needs to be done. I would recommend them because they are attentive to her needs.

    Maryanne D

    5

    May 26, 2023

    I am a current client of this provider

    They put laundry in. They've always been there and they are very prompt.

    Dena L

    5

    May 26, 2023

    I am a past client of this provider

    They were careful and with me and helpful. I liked that they were all nice.

    Joanie S_1

    5

    May 24, 2023

    I am a past client of this provider

    Their services are what kept terry out of a nursing home. We always had really good people to help carry. When we called, they listened and handled it very well.

    Michelle R_10

    5

    May 23, 2023

    I am a current client of this provider

    They have been providing very good quality care. We feel very comfortable that our father is in good hands. They seem to be on top of everything. If somebody isn't able to make it, they are able to find somebody in a timely fashion.

    Rose A_7

    5

    May 12, 2023

    I am a current client of this provider

    The providers who come generally assist in any way they can and ask what needs to be done. I like their reliability and follow through with following up with us.

    Edith C_2

    5

    May 11, 2023

    I am a current client of this provider

    It is a great help because I have to go to a lot of doctor's appointments. I like that I can always get through to them and I get prompt reaction which is good you do not have to wait for someone to call you back.

    Karen D_23

    4

    May 11, 2023

    I am a past client of this provider

    They were helpful and they did everything I asked them to do. I like that they are very communicative, and they have a nice staff. They have a two-hour minimum; most other companies have a four-hour minimum. They are very user friendly.

    Connie U_1

    5

    May 11, 2023

    I am a current client of this provider

    They have helped the most with someone just being there. I like that they are very responsive, we had a issue where one nurse was pregnant and left on maternity leave. They were able to find someone else, I appreciated that.

    Diane W_26

    4

    May 11, 2023

    I am a current client of this provider

    They've been pretty good. I think when my father gets a last-minute call with a cancelation it throws him off. If someone comes to the house who has not been there before then he has to teach them the routine. I like that they are reliable, they have a good reputation.

    Anonymous_7376

    4

    May 4, 2023

    I am a current client of this provider

    They've gotten me caregivers for the client. Have more surveys after a new caregiver that we meet, so I can rate my caregiver more often.

    Chris S_17

    5

    May 4, 2023

    I am a current client of this provider

    Most of the caregivers have been very good. They are very accommodating and easy to work with.

    Anonymous_7215

    4

    April 27, 2023

    I am a current client of this provider

    They help manage medication. They have great service, and they're very fast.

    Andrew R_2

    5

    April 27, 2023

    I am a current client of this provider

    It would be nice if the nurses were able to communicate daily any problems they had or things involving care. I like their communication and flexibility.

    Kevin P_2

    5

    April 26, 2023

    I am a current client of this provider

    We still have issues but it's a lot better than if we had nobody. I like that they talk with us gave us what we exactly wanted.

    Anonymous_7267

    5

    April 24, 2023

    I am a current client of this provider

    They are very professional. They are very helpful and they always send people over.

    Barbara G_54

    5

    April 10, 2023

    I am a current client of this provider

    They call me back and get a person as soon as they can. I like that I never had any trouble getting someone.

    Bernard B_2

    4

    April 10, 2023

    I am a current client of this provider

    Over time, there have been a number of aide turnover. There has been inconsistency, so they could offer him more consistency. They could improve the quality of substitute aides. Sometimes the substitutes are good, but sometimes we've had some negative experiences.

    Tina M_8

    5

    April 10, 2023

    I am a past client of this provider

    He was going to pass, and was going to hospice. I don't think anything they did could have improved his life expectancy. It helped the people around him. I liked their communication. While caring for a loved one it took the stress off the family.

    Jenna T

    4

    March 28, 2023

    I am a past client of this provider

    Most of the time I was here with them and I ended up doing most of the work. What we were paying wasn't happening. It was hard to find quality care that we needed. It was hard to schedule, they kept canceling and not coming in. We needed more qualified in home care.

    Wendy S_8

    5

    March 28, 2023

    I am a past client of this provider

    We only had her for one night before she wasn't being taken care of at home anymore. It was above and beyond and a good experience. Pretty much everyone was professional and responsive. The home health aide was outstanding.

    Curtis M

    4

    March 24, 2023

    I am a past client of this provider

    They needed to interact with Janice more. It was difficult. I liked the people that have been here for the caregiving.

    Bea A_1

    5

    March 24, 2023

    I am a past client of this provider

    Mom had her days because of her illness. I like that most of the aides that were sent were compassionate.

    Brittany S_3

    5

    March 21, 2023

    I am a current client of this provider

    They are great working with me and my schedule. I like their flexibility and the ability for me to reach out.

    Deniene D

    3

    March 21, 2023

    I am a current client of this provider

    It is not the agency, it is my friend's fault because she is so difficult. I would recommend them because everyone is professional and kind.

    Joann C_5

    4

    March 10, 2023

    I am a past client of this provider

    If I didn't have to orient someone new every day, that would be good. I only needed them for fill in care for one weekend and six days. We assumed I'd have one caregiver for the weekdays and one for the weekend. I ended up having 4 different caregivers and had to take 45 minutes to orient each.

    James K_20

    5

    March 10, 2023

    I am a current client of this provider

    It made it much easier and respect her independence. I would recommend them because of the quality of the caregiver.

    Patricia N_6

    4

    March 10, 2023

    I am a past client of this provider

    They played games with him. I like that they were very accommodating.

    Ruth W_18

    5

    March 10, 2023

    I am a current client of this provider

    They have taken me to the doctor and to pick up meds. They are accommodating and do what you want them to do.

    John B_69

    5

    March 8, 2023

    I am a past client of this provider

    It was good to know one person was certified to do medication even though Mary didn't need it. The communication was good. I liked the fact that they monitored what the technicians were doing.

    Melissa L_6

    5

    February 22, 2023

    I am a current client of this provider

    My aunt always looks forward to when her caregiver comes. They are very professional, dependable, and flexible. We completely trust them.

    Carol N_11

    4

    February 22, 2023

    I am a current client of this provider

    The agency can make our life easier by the aides continuing to provide the care my mother needs. I like this agency because they return calls appropriately and have dealt with several emergencies that we have had.

    Daryll W

    5

    February 22, 2023

    I am a past client of this provider

    The agency helped the most by giving me a break. I like this agency because they were quick in setting me up with service.

    David W_30

    5

    February 14, 2023

    I am a current client of this provider

    The services have made a great impact because he is reminded to take his medications in a timely fashion. I like Avila because the program is set up very well. Everyone is attentive and helpful.

    Anonymous_6981

    4

    February 14, 2023

    I am a current client of this provider

    They let me interview the caregiver before he started and let me find someone who I thought would be a good match for the client. Given the caregiver I have right now, I would highly recommend them but I had to interview the person first before I found someone that I liked.

    Eugenia L

    5

    February 14, 2023

    I am a current client of this provider

    They do their job well and are very supportive. I would recommend them because they are very dependable.

    Laura S_22

    5

    February 7, 2023

    I am a current client of this provider

    They have helped the most with companionship. I like that they are very friendly, and professional.

    Chris L_10

    5

    January 26, 2023

    I am a current client of this provider

    They also are reliable. They are very customer-focused.

    Amanda M_5

    5

    January 23, 2023

    I am a current client of this provider

    They provide care and professionalism. It is very professional.

    Dana C_6

    5

    January 20, 2023

    I am a current client of this provider

    They take care of my mother, so I can go to work Everyone seems very kind.

    Anonymous_6820

    5

    December 30, 2022

    I am a past client of this provider

    The support they provided made my life easier. The agency is very easy to talk to.

    Ronnie U

    4

    December 29, 2022

    I am a past client of this provider

    They relieved the responsibility of my family. They were responsive and quick to fill our needs. They provided someone who was good.

    Anonymous_6818

    5

    December 29, 2022

    I am a past client of this provider

    Avila Home Care made the experience positive by being caring. I liked Avila Home Care because they have good communication.

    Mary B_135

    5

    December 28, 2022

    I am a current client of this provider

    The caregiver cleans around the home. We have been sent a person who fit our needs and personalities.

    Barbara L_44

    3

    December 28, 2022

    I am a current client of this provider

    We've had 13 different caregivers, and it would make things a lot easier if we had less. We've lost a lot of caregivers because they don't want to drive out to us.

    Rosemary H_4

    4

    December 22, 2022

    I am a current client of this provider

    I use a walker and a wheelchair, so they reach things for me that I can't, and they do things for me that I can't do, like cleaning around the house. The agency could have a caregiver being personable with clients, so we have someone to talk to.

    Renee S_4

    5

    December 22, 2022

    I am a current client of this provider

    They come on time. They are very detailed and thorough.

    Anonymous_5462

    5

    December 15, 2022

    I am a current client of this provider

    Jessica is here to provide companionship for her. She does random things for us. I like that they have care for periods as short as two hours.

    Jared L

    5

    December 9, 2022

    I am a current client of this provider

    They have been helpful and supportive. I like that they are reliable and flexible.

    Janet O_4

    5

    November 30, 2022

    I am a current client of this provider

    The provider has helped her the most with her hygiene. The nurses that come out should know what they are allowed to do or not to do and make sure everyone is on the same page.

    Anonymous_6707

    4

    November 23, 2022

    I am a current client of this provider

    The agency could match the caregiver to the needs of the client better. I like this agency because they communicate well.

    Elise F_1

    5

    November 10, 2022

    I am a current client of this provider

    They keep my mother on schedule. I like that they are professional, and the schedulers are on point.

    Anne B_16

    5

    November 9, 2022

    I am a past client of this provider

    They did overnight care. They have prompt responses, and I like the level of care.

    Cherie N

    2

    November 9, 2022

    I am a current client of this provider

    They left my mother angry and frustrated. They could listen more to what is needed.

    Ginny J_1

    5

    November 9, 2022

    I am a past client of this provider

    They gave a quick response to starting care.

    Marty S_2

    5

    October 28, 2022

    I am a current client of this provider

    It has really helped my mother in the activities of daily living like getting up in the morning, laundry, making the bed, or getting breakfast. Overall the scheduler is doing a great job in trying to provide consistent staff, so there are not too many changes in who takes care of my mother and they are pretty reliable.

    Laura J_11

    5

    October 26, 2022

    I am a past client of this provider

    They were kind and gentle toward my mother. They were always responsive and employed compassionate people.

    Marguerite W

    4

    October 20, 2022

    I am a past client of this provider

    The fact that no one followed up on his care is horrible. We love Latisha when she came to work with my dad. Dealing with Casey was great.

    Janet C_20

    5

    October 20, 2022

    I am a current client of this provider

    He enjoys having the caregivers over to help him. They are reliable.

    Shelbi B

    5

    October 20, 2022

    I am a past client of this provider

    The client was in a lot of pain, and I think he would not have felt comfortable passing away if I were the one present with him. They were efficient and quickly provided care.

    Sally J_1

    4

    October 17, 2022

    I am a past client of this provider

    The providers helped Michael and me just by being here, and they were just here full-time 24/7 which was wonderful. I like that for the most part they were very prompt, hard-working, and helpful.

    Karen G_24

    4

    October 11, 2022

    I am a current client of this provider

    They have made our lives easier by being flexible with trying to find caregivers that work with my mom and her needs. I would like them to have more training for the caregivers on how to deal with patients with dementia.

    Anonymous_6582

    5

    October 11, 2022

    I am a past client of this provider

    They did a good job helping her by cleaning the house. They could have found more people for our shifts, but I know that is a challenge in this time, so I get it.

    Mary S_55

    5

    October 7, 2022

    I am a current client of this provider

    They help her do things she needs help with. They seem responsible.

    Anonymous_6469

    1

    September 30, 2022

    I am a past client of this provider

    We ended up doing the work ourselves when the caregivers didn't show. Find better employees; there were too many employees who showed up late, had a lack of training, or never came back. Only Lena was excellent.

    Carolyn W_13

    5

    September 30, 2022

    I am a past client of this provider

    She did like the care and caregivers that helped her. I liked that they did everything just fine. I liked that the people they send and they were easy to work with.

    Tony A_3

    5

    September 28, 2022

    I am a past client of this provider

    It was a good experience. I like that they do a pre assessment before the services.

    Melissa R_5

    4

    September 28, 2022

    I am a current client of this provider

    They are short staffed so there are not as many caregivers available. They are flexible and accommodating.

    John T_23

    5

    September 27, 2022

    I am a past client of this provider

    She loved it. It primarily helped with her being alone for over 10 years. When she had a stroke I couldn't get there, so it was great relief. I liked that they were incredibly prompt when you have a need.

    Diane H_22

    5

    September 9, 2022

    I am a past client of this provider

    It helped since it gave me peace of mind and my mom enjoys the caregiver. I liked that they are very responsive and thoughtful of who they send.

    Cathy H_14

    5

    September 9, 2022

    I am a current client of this provider

    They have helped me the most by caring for my mother's health and providing capable and professional staff. I like that they are very proactive and quick in response, they also offer a good quality staff. They are very professional, patient, and caring with my mother.

    Lisa H_1

    3

    September 9, 2022

    I am a current client of this provider

    They could make my life easier by being more dependable. I can't count on them. They send people that are not dependable and the caregiver comes late. I would like to see them be more dependable.

    Kathy C_23

    5

    August 23, 2022

    I am a past client of this provider

    They could have been more helpful if we needed it more. People said we would need help, and we realized later we didn't need it. We thought we needed help with bathing but the client couldn't do it. Everyone was very cooperative and easy to deal with.

    Doug S_14

    4

    August 23, 2022

    I am a current client of this provider

    They don't really do much other than take her out of the house. They take her for lunch and errands. It gives her a break from me and me a break from her. I think they need to screen their caregivers better. They are inconsistent. Carla has had four people in less than a year. At least one of them was not a nice person.

    Anonymous_6416

    4

    August 10, 2022

    I am a past client of this provider

    I really didn't have any issues with how the care was; it's just that we only used them for like a month. We only used them for a month; but a lot of the caregivers would be on their personal phones a lot.

    Tom S_17

    4

    August 10, 2022

    I am a past client of this provider

    The aides were all very good and helpful. It relieved me. Some of the aides were not diligent doing the laundry. I liked the administration.

    Carlton L

    5

    August 8, 2022

    I am a current client of this provider

    They care about what they are doing and they have provided consistency and reduced anxiety for me. The assistance seems to be professional and they are friendly and thoughtful.

    Phil G_2

    5

    August 8, 2022

    I am a past client of this provider

    They did everything we asked them to do. He likes their timeliness.

    Anonymous_6404

    5

    August 4, 2022

    I am a current client of this provider

    They put up with my eccentricity. I like the attitude of their employees.

    Katy D_1

    4

    July 26, 2022

    I am a past client of this provider

    It wasn't them. It was that he was in a bad place. There wasn't anything they could do to make him feel better. With all the people that came, I felt everybody was more than just competent. They were kind and compassionate and caring.

    Greg D_1

    4

    July 25, 2022

    I am a current client of this provider

    They have helped with keeping him company. I like how they call and let me know if there will be a new caregiver.

    Anonymous_5475

    5

    July 21, 2022

    I am a past client of this provider

    The agency helped me the most by taking care of my brother when he first came here. I'd tell a friend that I liked that my brother connected with the caregiver they sent.

    Arnold R_1

    5

    July 20, 2022

    I am a past client of this provider

    They helped us with scheduling. Avila Home Care has integrity.

    Jane H_13

    5

    July 20, 2022

    I am a current client of this provider

    Our experience was positive because they actually interact with her. I like that the company has kept with the same schedule and caregivers the whole time.

    Bill S_23

    5

    July 18, 2022

    I am a current client of this provider

    So far, the girl that we've had has been very good. She's been helpful to me because having her here gives me time to work. The CEO had been the pastor at my church. Everyone I've talked to has been great.

    Deb M_3

    4

    July 8, 2022

    I am a current client of this provider

    It makes a big difference to have someone come in and do the more difficult things Some of the caregivers were really good and some weren't that good.

    Sharon B_37

    5

    July 8, 2022

    I am a past client of this provider

    It has allowed me to get some sleep. They are responsive.

    George W_16

    4

    June 27, 2022

    I am a past client of this provider

    I loved the way they came and took care of my wife. I'm in the process of getting someone else. I would recommend them. They could have better hours with the caregiver.

    Denise O_2

    5

    June 27, 2022

    I am a current client of this provider

    I appreciate that it gives me the chance to get out of the house. I like that they provide him the care he needs.

    Pam F_5

    5

    June 23, 2022

    I am a current client of this provider

    They provide me with great communication and keep me in the loop which I appreciate. I like to know what's going on. They're very professional and organized.

    Caryn H

    4

    June 23, 2022

    I am a current client of this provider

    If the caregivers read the notes and do not constantly call that would make things easier. I like them to get consistent with the caregivers that they send and for the caregivers to read the notes that I leave.

    Claire H_6

    5

    June 16, 2022

    I am a current client of this provider

    They send quality workers out. I like the quality of the people they send, and the attitude of Shelly when she comes. I appreciate the company.

    Janice K_4

    5

    June 16, 2022

    I am a current client of this provider

    They help me a great deal. They helped me make the transition from a rehab situation to home. They seem to be good people.

    Kate L

    5

    June 10, 2022

    I am a current client of this provider

    They have responsible and neutering caregivers. I'd recommend them because of the quality of care.

    Diana S_13

    5

    June 7, 2022

    I am a current client of this provider

    They provide him with the care that he needs. I like that they are very responsive and always able to pick up my calls.

    Donna B_34

    5

    June 7, 2022

    I am a past client of this provider

    The caregiver did an excellent job, and Debbie the case manager was always right on top of it. I was very pleased with the services we received from Avila Home Care.

    Rebecca B_11

    5

    June 7, 2022

    I am a current client of this provider

    They clean, cook, run errands, and react on a personal level with her. They been taking care of my mother and she's been very pleased.

    Donna W_17

    4

    May 28, 2022

    I am a current client of this provider

    I think that they really try to best to try to find a good fit with the caregivers. I really like that they are easy to communicate with.

    Janey W_1

    4

    May 27, 2022

    I am a current client of this provider

    The kind of care they give her is a reflection of the company. I go in twice a week and can see the changes. They need to train their employees properly, especially when it comes to the client's needs. Not every client is in the same predicament as far as the level of care needed. They need to have general and proper etiquette on going into other people's houses.

    Anonymous_6119

    4

    May 25, 2022

    I am a current client of this provider

    We love our current caregiver. They could be a little more active with the clients. I would like if I could get someone close to me in case of an emergency. The office staff is very helpful. Some of the caregivers have not been the best fit for my husband.

    Anonymous_6068

    5

    May 25, 2022

    I am a current client of this provider

    I only see the caregiver once a week, but that is fine for me. I don't have much experience, but I like my caregiver, she's very pleasant.

    Joan D_10

    4

    May 25, 2022

    I am a past client of this provider

    They made sure that I didn't fall and they helped me use the restroom. The caregivers were very nice.

    Kathy S_20

    5

    May 20, 2022

    I am a current client of this provider

    I'm not sure what we would do without them. If it wasn't for them my mother would have to move down here with us. All she wants is to stay in her own home. They have given wonderful, personal care to my mother.

    Anonymous_6060

    5

    May 17, 2022

    I am a past client of this provider

    Most of the caregivers were compatible and helpful. They were head and shoulders better than the other companies we used. I like that they were really good about scheduling.

    Anonymous_6001

    4

    May 13, 2022

    I am a current client of this provider

    I feel like we haven't had a single person over long enough. Both of the people who have come to my home are very friendly and take good care of my husband.

    Lisa B_29

    5

    May 9, 2022

    I am a past client of this provider

    The care that they gave to my mom made the services positive. I never had to worry about her and I felt confident. I like that the aides that have been superb. The responsive for scheduling was immediate, They kept me updated constantly.

    Gerry G

    5

    April 29, 2022

    I am a current client of this provider

    Avila Home Care has made my experience positive by making sure that me and the client are comfortable. I like Avila Home Care because they pay a lot of attention to personal details.

    Barbara C_50

    4

    April 29, 2022

    I am a past client of this provider

    I liked the care, they administered medications well. A couple times they couldn't find replacements for the caregivers.

    Diane T_10

    4

    April 27, 2022

    I am a current client of this provider

    They can make sure the caregivers have the skills that they are supposed to have. They could communicate more when the schedule changes.

    Veronica B

    5

    April 27, 2022

    I am a current client of this provider

    She is much happier with her showers. I like that everybody who has come out to the house has been professional and nice. They do what I ask and ask if there is anything else to do.

    Sandy P_6

    5

    April 27, 2022

    I am a past client of this provider

    They helped us the most by doing some basic chores and companionship. They are very reliable and caring.

    Anonymous_4357

    5

    April 13, 2022

    I am a current client of this provider

    They have helped me with cleaning and vacuuming. I like that they seem to care.

    Angela A_8

    5

    April 11, 2022

    I am a past client of this provider

    They made sure that he was safe. They helped with everything. I would recommend them. They came out and made sure that he got to his appointments.

    Lida B

    5

    April 11, 2022

    I am a past client of this provider

    They provided around-the-clock care and an excellent caregiver. I loved my caregiver, and that was the best part.

    Charles J_6

    5

    April 11, 2022

    I am a current client of this provider

    They have helped the most with all of the needed care. I would tell a friend the aides are very good and understand what they are supposed to do.

    Anonymous_5996

    5

    April 11, 2022

    I am a current client of this provider

    They took over responsibilities I was doing. It is very convenient. It was fast to sent up and not as expensive as I thought it would be.

    Karen N_2

    5

    March 29, 2022

    I am a current client of this provider

    The provider has helped the most in the heavy workload of laundry and bed baths. I like that they are responsive and responsible sending me someone when I need someone.

    Joe L_16

    5

    March 28, 2022

    I am a past client of this provider

    The help was very beneficial to her. They were wonderful. The caregivers were efficient and personable. They did a fantastic job.

    Anonymous_5815

    4

    March 24, 2022

    I am a past client of this provider

    They helped by providing the caregivers. I liked that they were very easy to deal with and always let me know if the caregiver was going to be late.

    Jay W_3

    5

    March 24, 2022

    I am a current client of this provider

    They are definitely helpful. They are keeping with her so she's not alone, and that allowed me to be with other business activities. They are responsive and very good to us.

    Nevin L

    4

    March 22, 2022

    I am a current client of this provider

    The aides could be less messy to make my life easier, sometimes I have to pick up after them. I like that they are reliable and easy to get a hold of.

    Mary M_69

    5

    March 7, 2022

    I am a current client of this provider

    They make my life easier because I'm not concerned that she is receiving the proper care. I like the transparency and they send me a calendar of the aids that are going to be seeing her.

    Anonymous_5823

    5

    March 7, 2022

    I am a past client of this provider

    She was able to be there when I couldn't to help my mom. Just the quality of everything from them and the people were kind to us.

    Anonymous_5742

    5

    February 25, 2022

    I am a current client of this provider

    It helps to have someone get her dinner and help her. The people are personable and caring.

    Steve B_18

    5

    February 24, 2022

    I am a current client of this provider

    The provider has helped the most by assisting with activities of daily living. I like the agency because they are consistent.

    Richard S_37

    2

    February 18, 2022

    I am a past client of this provider

    My wife was happier when no one even showed up. My wife's biggest complaint was that she was unable to communicate with them at all.

    Kyle_1

    5

    February 14, 2022

    I am a past client of this provider

    They cooked, cleaned, and gave nursing care. They are honest, trustworthy, responsive, focused on providing the best service, and they show up.

    Adrienne J

    5

    February 7, 2022

    I am a past client of this provider

    I could go out for a couple of hours knowing that my husband was being taken care of. I have already recommended them. Working with the people is what I liked.

    Heather_1

    5

    February 7, 2022

    I am a current client of this provider

    It's been a big help to both me and my father. I am the only other caregiver, so having Avila Home Care around has given me some much-needed respite. They provide us high-quality caregivers and high-quality care.

    Marcella B

    5

    February 7, 2022

    I am a current client of this provider

    The services gave me peace of mind that my dad was being cared for and looked after. I like how responsive the schedulers are. They listen and are extremely organized.

    Paula C_13

    4

    January 29, 2022

    I am a current client of this provider

    They could give me a caregiver that would be consistent. They are conscientious. To have better continuity.

    Evelyn J_1

    5

    January 28, 2022

    I am a current client of this provider

    It really gives me a break. I look forward to that to take care of business, and I'm confident that he is in good hands while I'm gone. I like that they are very reliable and the people they send are very trustworthy. I have found one caregiver who is outstanding. I'm so glad that I found them.

    Clinton_1

    5

    January 25, 2022

    I am a current client of this provider

    They provided in home assistance. They made my recovery time more comfortable. They helped create a clean home. They were professional. The leadership was attentive to my needs and they explained everything clearly. They kept lines of communication open to check on the caregiver.

    Anonymous_5704

    5

    January 25, 2022

    I am a past client of this provider

    They did their job. As far as the care goes, it was good.

    Shirley H_14

    5

    January 17, 2022

    I am a current client of this provider

    They help me when I had dental work done. That's the only time I've had a lot of help from them. They are very good. When I need someone, which is a rare time, I'd call them.

    Audrey V_2

    5

    January 17, 2022

    I am a past client of this provider

    They were very efficient. They were there when I needed them. The people were very nice.

    Rob S_1

    5

    January 11, 2022

    I am a current client of this provider

    I can trust them, and I do not have to be here all the time. They let me know what is going.

    Patricia L_12

    5

    December 24, 2021

    I am a current client of this provider

    I feel very confident that she is being cared for she is in a Assisted Living facility. I really like that they are very well organized and the staff is very kind and reliable to us.

    Dawn B_5

    5

    December 24, 2021

    I am a current client of this provider

    I think recommending Melissa was the best. She is a perfect fit. I love Melissa. She is wonderful and kind. I am grateful for the bond she has made with my mom.

    Bill G_11

    5

    December 22, 2021

    I am a current client of this provider

    The services have been helpful. The caregivers notice things and report any changes back to me. They are medically observant. This agency is easy to do business with. They follow up and are courteous, polite, and knowledgeable.

    Edith K_4

    5

    December 20, 2021

    I am a current client of this provider

    They've helped me by making sure Alvin gets what he needs and its a big weight off my mind. I like Avila Home Care because they keep in touch with the schedules

    Blair E

    5

    December 16, 2021

    I am a past client of this provider

    They treated us as if we were family or like they were taking care of their own mom. They were wonderful and very compassionate. They treated my mom and I so well.

    James C_31

    5

    November 17, 2021

    I am a past client of this provider

    They provided confident, passionate care providers. I thought the care providers were well-trained, motivated, and did a good job.

    Anonymous_5437

    3

    November 17, 2021

    I am a past client of this provider

    My sister was more relaxed and I got some rest. They make sure caregivers have the right type of qualifications.

    Dan P_3

    5

    November 5, 2021

    I am a current client of this provider

    The provider has helped the most to ensure my Dad is taking his medication with needed. They are super responsive and they are reliable.

    Angela B_8

    5

    November 5, 2021

    I am a past client of this provider

    They kept in touch. The personnel were good and they did follow up phone calls.

    Judy R_19

    5

    November 5, 2021

    I am a past client of this provider

    They made a good difference. I liked that they were easy to talk to.

    Anonymous_5308

    5

    October 22, 2021

    I am a current client of this provider

    I have been able to keep my regular appointments and I am free to come and go. It is a christian owned and operated company and the level of care could not be better.

    Diane J_4

    5

    October 22, 2021

    I am a past client of this provider

    They provided the care we needed and made sure he was comfortable. I think the aides for the most part were good and caring. The communication was very good.

    Deena D_1

    5

    October 20, 2021

    I am a current client of this provider

    The client is in hospice and can not be alone due to physical limitations. He has someone to provide meals and care for his physical needs. They went out of their way to set up services as quickly as possible. They were very kind and knowledgeable.

    Lauran N

    4

    October 19, 2021

    I am a current client of this provider

    They could take more initiative with tidying up. The communication is good. The staff is good quality.

    Anonymous_5252

    5

    October 8, 2021

    I am a current client of this provider

    They come in and take care of my mom, and does every thing that she needs to do. The caregivers are very friendly.

    Anonymous_5314

    3

    October 8, 2021

    I am a past client of this provider

    I dont think that they can, but I would like to see regular staffing. I would like to see a director of nursing.

    Cindy H_18

    4

    October 8, 2021

    I am a current client of this provider

    Just to have the help there has been the biggest thing for me. Based on some of the feedback from my mother. I think it may not be the best fit caregiver for her. The agency is friendly and reliable.

    Nancy M_54

    5

    October 8, 2021

    I am a current client of this provider

    They help her go to the bathroom. They assist with dressing. They are punctual. They show up. They are kind and help my mother.

    Arthur K_1

    5

    September 29, 2021

    I am a past client of this provider

    Our caregiver did everything necessary to help us. She was more like family than Hired help. I liked them because they did everything we expected of them and the particular aid that was provided was excellent.

    Helena M

    5

    September 29, 2021

    I am a current client of this provider

    They watch over her and make sure she is safe. They were highly recommended to me and have been helpful.

    Maria M_19

    4

    September 25, 2021

    I am a current client of this provider

    Their help gave me time back because I was the primary caregiver. The service cost is too much.

    Claire C_3

    5

    September 17, 2021

    I am a past client of this provider

    They offered night care so that my mother could sleep. I think that they did all the things that we needed, they were kind and caring, and I think they did a great job.

    Susan R_26

    4

    September 17, 2021

    I am a past client of this provider

    They provided caregiver services. Most of the caregivers were caring and sweet.

    Cheryl P_10

    5

    September 13, 2021

    I am a past client of this provider

    They helped us not have to be with them all the time. They were very helpful with talking to my parents about the care they would be getting.

    Valerie B_4

    4

    September 13, 2021

    I am a current client of this provider

    They help with things like changing her. I feel like they need to learn how to change a bedridden person's diaper. They could have better trained caregivers.

    Lauri R

    5

    September 13, 2021

    I am a current client of this provider

    He only has them one day a week. They do his laundry. They're on time and they show up. As long as it's the same person, I am good.

    Anna K_5

    4

    August 30, 2021

    I am a current client of this provider

    We just use the service for a limited time. They are very friendly and communication is good between the caregiver and me .

    Anonymous_5127

    4

    August 30, 2021

    I am a past client of this provider

    I felt safe leaving Sharon with them. The caregivers did everything that they could do under the circumstances. They might have done more if I asked them.

    Kathy L_19

    4

    August 16, 2021

    I am a current client of this provider

    The services have been appropriate even if my mother is hard to handle. They are very responsive as an agency.

    Bridget L

    5

    August 16, 2021

    I am a current client of this provider

    I am given some respite knowing that someone very competent is going to be there on time. I know that my dad is safe. I spent three months overseeing care for my dad and it was exhausting. They were right on it from the moment that I called. They were very considerate of my needs. I like that they have a prompt response time. If I have to leave a message, they get back to me the same day. They listen and provide the services that I needed. I think that people should not look any further.

    Kathy K_6

    5

    August 16, 2021

    I am a current client of this provider

    They provide an extra set of hands. Everyone that I have encounters with has been nice and pleasant.

    Karen D_16

    5

    August 16, 2021

    I am a current client of this provider

    Thy provide companionship. They are easy to communicate with.

    Judy T_5

    5

    August 16, 2021

    I am a current client of this provider

    The agency has provided good quality caregivers. The agency is Christ based, personal, and very responsive.

    Thea S_1

    4

    August 11, 2021

    I am a current client of this provider

    They've made my life easier by coming in and taking care of my husband so I can do things that I need to do. Sometimes their communication isn't the best. They need to improve that.

    Perry E

    5

    August 7, 2021

    I am a current client of this provider

    They have helped her stay safe. They keep an eye on her. I have already recommended them. I like their professionalism.

    Victoria V_1

    4

    July 30, 2021

    I am a current client of this provider

    They do help as much as they can, but they need more instruction. There are a lot of scheduling issues. People have been late very often.

    Anonymous_5042

    4

    July 29, 2021

    I am a past client of this provider

    She was difficult to work with. They did the best they could with her, but she was angry a lot. They seemed expensive.

    Chris L_6

    5

    July 20, 2021

    I am a current client of this provider

    A social comes in once a month and gives an overview of what she observes. An RN comes in once a week and she will call me and we will talk about what she has observed as well. I like that they have kept scheduled appointments.

    Mary H_95

    5

    July 20, 2021

    I am a current client of this provider

    They have really helped her by coming in and working with her. They work on math and word skills to help her memory. I really like that they have mostly good caregivers. I like the one we have now.

    Vanessa D_2

    2

    July 20, 2021

    I am a past client of this provider

    She took a downward spiral, but it impacted her greatly. They need to have a better screening of the employees to fit the needs of the clients.

    Anonymous_5053

    5

    July 14, 2021

    I am a current client of this provider

    I am at peace of mind knowing my mother is being taken care of. They are responsible.

    Mark L_3

    4

    July 14, 2021

    I am a current client of this provider

    They help her in her daily living, which has allowed us to go to work. They could do a better job screening some of their care providers to make sure they're a good fit.

    Anonymous_5012

    5

    July 2, 2021

    I am a current client of this provider

    They are a great company and my caregiver is a good driver. They sent a good caregiver.

    Argiro (

    5

    June 29, 2021

    I am a current client of this provider

    They've made my life easier by being attentive to a lot of the basic needs for my mom. It helps us and my dad, as far as changing and bathing and things like that. I would tell a friend that they're very compassionate.

    Anonymous_3452

    1

    June 25, 2021

    I am a current client of this provider

    They need to talk so we can understand them. They need to show up on time. They need to hire people who you can easily communicate with.

    Julia L_1

    4

    June 22, 2021

    I am a past client of this provider

    They made sure that she was fed. They helped her exercise. The specific caregiver had a few issues with us towards the end.

    Ella C

    4

    June 16, 2021

    I am a past client of this provider

    I work from home and it allowed me to concentrate on my job and do what I needed to do. I specifically liked one of the caregivers. She came in and knew what needed to be done and took care of it with very little assistance from me. The other caregiver wasn't as good.

    Gina R_2

    4

    June 15, 2021

    I am a current client of this provider

    They found a really good match for George. When they schedule clients, they should send a picture and name so we know who is coming over.

    Evelyn E_1

    5

    June 3, 2021

    I am a current client of this provider

    I work full time. There is someone there to take care of business. I do not have to worry. I like the experience of the workers. They have good communication from the agency to the clients regarding changes in scheduling. They have follow up surveys on new caregivers. Everything is done with the client in mind. They consider who the contact is.

    Lee G_4

    5

    May 27, 2021

    I am a past client of this provider

    It was great for my dad in the mornings. I loved how I didn't have to worry about it. The caregivers did their job well. They had quality caregivers. I had been with care giving before and we had a great caregiver.

    Anthony W_2

    4

    May 27, 2021

    I am a current client of this provider

    I think what they are doing is fine. I do not think there is anything specifically to improve. My father did not have a lot of mobility and they could help with washing and sweeping. I like the flexibility and the days that they can help out. I like the hours.

    Laura S_13

    5

    May 20, 2021

    I am a past client of this provider

    The agency was helpful by providing care for my mother when I could not. I liked that they were very responsive, they had excellent communication, and they called me back quickly.

    Janice S_8

    5

    May 20, 2021

    I am a current client of this provider

    They found a person for my sister. They are just easy to use.

    Anonymous_4766

    5

    May 20, 2021

    I am a current client of this provider

    They take the burden off me to take care of my husband. I like the fact the send my bills to my long care insurance.

    Jill L_1

    5

    May 4, 2021

    I am a current client of this provider

    They have gotten us the same caregiver for six days rather than different caretakers. They are very accommodating.

    Cristine L

    5

    May 4, 2021

    I am a past client of this provider

    They allowed us to be with Shirley as her family and with the stress of being her caretaker. I felt that they were trustworthy. I also felt safe with them.

    Marisa H

    4

    May 3, 2021

    I am a past client of this provider

    I like the reassurance of having someone there to administer all the medications. They could have cleaned up. They did not do meal prep.

    Jennifer B_21

    5

    April 27, 2021

    I am a current client of this provider

    It has freed me up to go back to work. They were very quick to respond to what we needed.

    Bernadette H_1

    4

    April 27, 2021

    I am a current client of this provider

    They have provided caregivers who help me be mobile. They are very prompt in delivering their services.

    Beth Y

    4

    April 20, 2021

    I am a current client of this provider

    The services have been helpful. They have been making my bed while I take my shower, which has been good. They also do some dusting at least once a week. They could take more initiative. They were recommended to me by someone else who uses them. In the last bit I've had 4 different caregivers who weren't very well-trained. I've had to train them on what to do. They sometimes have to be reminded that they can do light housework.

    Anonymous_808

    5

    April 14, 2021

    I am a current client of this provider

    I have the aide two days a week. She cleans one day and takes me out the next day. I adore my aide. I also like the companies whole general attitude.

    Janet H_17

    4

    April 14, 2021

    I am a current client of this provider

    They take good care of my mother. They give showers. They could be better in cleaning. They could vacuum the curtains.

    Kristy L_1

    5

    April 12, 2021

    I am a past client of this provider

    They were really good with him and they were gentle. I like the caregivers that they sent us and we had no issues.

    Abraham K

    5

    March 30, 2021

    I am a current client of this provider

    I couldn't survive without this, working full-time. The client has a lot of small-scale needs and they do those for him. The little stuff is taken care of every day. When needs arise there is someone he can ask to take care of them. They are very responsive to both his requests and needs and mine. They can even make moves very quickly for us. Everybody seems to do what they say they will.

    Kirsten L

    5

    March 30, 2021

    I am a current client of this provider

    It is one less thing that I have to do myself. They are very responsive, kind, the care is of good quality.

    Marian A_1

    5

    March 19, 2021

    I am a past client of this provider

    They were able to clean up my husband and change his sheets. They allowed me to keep my husband at home. One of the caregivers made him uncomfortable and I don't know why. Other than that they were doing a good job.

    Mary F

    5

    March 17, 2021

    I am a current client of this provider

    The agency is helpful by having empathy, care and concern. They are able to fix any problems that we may have. I like that they respond to concerns and make changes immediately. They are very kind.

    Nick H_1

    5

    March 17, 2021

    I am a past client of this provider

    The services provided made it much easier to recuperate after getting out of the hospital. The caregivers were excellent at providing the care needed after we had gotten out of the hospital. She had a wonderful disposition and attention to detail.

    Janet M_16

    5

    March 15, 2021

    I am a past client of this provider

    She made me feel safe. I didn't need to check up on my mom because she let us know about my mom's care. My mother liked the caregiver because she is nice and friendly.

    Kevin K_10

    5

    March 15, 2021

    I am a past client of this provider

    The home care they provided was very helpful. They were prompt, courteous, and on time.

    Patty V

    5

    March 12, 2021

    I am a current client of this provider

    It is huge since we can't be in there due to the virus. We were doing the service before, and it has made us feel better that the same person every week is doing things. It is consistency, friendship, and company. They are very accessible by phone or email. They follow up.

    Lisa L_19

    5

    March 10, 2021

    I am a current client of this provider

    They offer conversations with her and follow directions from the family. They assist the patient throughout the day and night.

    Cathy F_5

    5

    March 6, 2021

    I am a past client of this provider

    They helped by providing some company for my mother. I liked that the caseworkers where wonderful and sympathetic.

    Gary B_19

    4

    March 6, 2021

    I am a past client of this provider

    She could've talked more and louder because it was hard for my mom to hear. I only had one person and she was good. I don't have anyone to compare her to but she was good.

    Terry H_3

    5

    March 6, 2021

    I am a past client of this provider

    They helped us the most by taking a heavy weight off of my shoulders by caring for my dad on a daily basis. I didn't have to worry about his needs. I like that the caregiver really cared about my dad.

    Lois H_6

    5

    February 24, 2021

    I am a current client of this provider

    The main reason I got them is because my husband needs help showering, but they also clean, and they do a good job! I have had three people for a short time, but everyone of them has been good with my husband, and they have done their best!

    Kathy H_18

    5

    February 24, 2021

    I am a current client of this provider

    They have one on one interactions with my husband that are very positive. With the agency, they were willing to work with me when I had only one issue, and they got it solved right away.

    Gary F_5

    5

    February 23, 2021

    I am a current client of this provider

    They are thorough and knowledgeable about the care. The nurse that they are sending has been great.

    Barbara M_52

    5

    February 22, 2021

    I am a current client of this provider

    I am able to get things done when the caregiver is here. The caregiver is very well and I like her a lot.

    Amy W_12

    5

    February 18, 2021

    I am a past client of this provider

    He was in a lot of pain. Benedicta helped us change his shirt without causing pain or moving him much. We really only had 2 nurses. The first one was perfect for what my brother needed.

    Candice T

    5

    February 18, 2021

    I am a past client of this provider

    The nurse was very informative. I do not know how they find these people that they have hired. They were absolute angels. They knew exactly what to do. They were very attentive. They did an absolute great job on hiring those that came in.

    Meghan C

    4

    February 16, 2021

    I am a past client of this provider

    They helped with the bathing. I would tell a friend that each caretaker is different, and you need to make sure to let them know what it is that you need.

    Rebecca B_9

    5

    February 5, 2021

    I am a current client of this provider

    They have helped her get the groceries that she needs. The follow up has been great. They communicate with each other well.

    Anonymous_2795

    4

    February 5, 2021

    I am a current client of this provider

    They only come two days a week to do companionship care. My daughters insisted I had someone to come to check-in. They just come and sit. Then when the four hours are up they go home.

    Anonymous_3867

    4

    January 27, 2021

    I am a current client of this provider

    Some of them could be trained a little better, especially the night shift. I like that they communicate with me often.

    Julie R_2

    5

    January 27, 2021

    I am a current client of this provider

    They will help her pick up things around the apartment since her hurt herself bending over about a year ago. The staff have been amazing and the nurses are exceptional. I think the care is really reliable and great.

    Patty K_3

    5

    January 21, 2021

    I am a current client of this provider

    They showed me how to better help her with moving her. I like that they are patient and they are dedicated.

    Carey W_1

    5

    January 20, 2021

    I am a past client of this provider

    They helped us the most through showering the client. I like that they were always prompt with taking care of the client.

    John M_50

    5

    January 13, 2021

    I am a current client of this provider

    The most helpful part of the services is that I like the fact that the agency is willing to help me out in other ways. The agency was very quick and good to help out.

    Catherine H_3

    5

    January 13, 2021

    I am a past client of this provider

    They were caring and compassionate. I like the quality of the services.

    Bob S_30

    5

    January 12, 2021

    I am a past client of this provider

    I could have either left her with Avila or brought her home. If I didn't have Avila, they wouldn't have let her stay in the nursing home and I really needed them. I had no complaints but I didn't know them well enough. The administrator did a really good job of making it all happen in two days.

    Mary L_40

    4

    January 7, 2021

    I am a current client of this provider

    They are patient with her when she is difficult. They help me to be able to leave the house. Both of the nursing assistants have been kind and conscious.

    Kay S_6

    5

    January 7, 2021

    I am a past client of this provider

    One of the things they did so well was they trained me on how to transfer him. They were flexible when our needs changed. They were able to change our schedule easily. They were prompt and respectful towards him.

    Ann B

    5

    December 10, 2020

    I am a current client of this provider

    She couldn't survive without them. They are very responsive to her needs, when we have to make adjustments they are right on top of things.

    Anonymous_3833

    4

    December 8, 2020

    I am a current client of this provider

    They help my mom because she is not able to stand on her own. They help her to go to the bathroom. I do not need to worry as much. I am able to rely on the aide without having to be there myself. We only have one shift they are providing. We had others I was not pleased so we let it go.

    Robert D_21

    5

    December 5, 2020

    I am a current client of this provider

    The most helpful part is having someone come in every week to help me. I like that the office runs very efficiently.

    Jonathan L

    5

    December 2, 2020

    I am a current client of this provider

    They are taking care of my mother and have complied with every request I have. I like the aide that comes. They have been really responsive to my requests.

    Michael R_13

    4

    December 2, 2020

    I am a current client of this provider

    They have helped us with our family member's care. I don't know that there's anything they're doing wrong, but it would be ideal if there wasn't a fixed minimum number of hours per shift.

    Jacqueline P_4

    5

    December 1, 2020

    I am a past client of this provider

    They watched him so I could get some rest. I like the two aides that we had here. They were punctual and helpful.

    Steve B_12

    4

    December 1, 2020

    I am a current client of this provider

    They are doing everything they can to make her as comfortable as possible. They do a very capable job. They bump things when they move things around. The walls get marked but their main concern is the patient.

    Frances D_3

    5

    November 20, 2020

    I am a current client of this provider

    They take care of me since I have problems with my legs. They do anything you want them to do.

    Carmen S_2

    5

    November 19, 2020

    I am a past client of this provider

    They were helping with him, I needed a lot of help at the time and it was a lot of stress on me. They got along fine. I would highly recommend them. They were easy to work with and the price was right. The lady that came was great and always on time. She did everything.

    Denise R_4

    5

    November 13, 2020

    I am a past client of this provider

    They're reliable and dependable. Their expertise really added to his quality of life. They were very easy to work with and flexible. They provided good care.

    Anonymous_4267

    4

    November 13, 2020

    I am a past client of this provider

    Everyone was friendly. There was some confusion getting started and I would have to say that it is Covid-related because they were probably getting the usual amounts of requests for help but having trouble coordinating the few remaining staff that were not sick or did not want to travel long distances or things like that.

    Marian C_1

    5

    November 9, 2020

    I am a past client of this provider

    I was trying to do everything myself, so it was very hard. They had experience and knew how to properly change the bedsheets and get her cleaned. She showed me how to do it. Danielle was wonderful. She was a big help and very knowledgeable.

    Lisa M_23

    5

    November 3, 2020

    I am a past client of this provider

    It gave me and my parents primary health care. It gave a lot of flexibility and peace of mind to myself. They are really flexible. They always answer the phone and will get back to you in a timely manner.

    Lorraine &

    4

    November 3, 2020

    I am a current client of this provider

    It's not about the service, it's about the situation. Having a elderly person's health who is failing is hard. With the care we have it still hard for us to see what is happening to Catherine. We are happy with the billing and the caregivers. We have had no problems.

    Joanne O_2

    5

    November 2, 2020

    I am a current client of this provider

    I just got a call, and they are already scheduling people for the holidays and into next year. They make sure that we are covered. I love that they are on top of making sure that there is coverage if something were to happen to the caregiver.

    Anonymous_4100

    4

    October 23, 2020

    I am a current client of this provider

    They have someone present to make sure Paul does not fall and is eating during the day. Also to make sure his laundry is washed. He had a caregiver he was not happy with.

    Patty M_6

    5

    October 13, 2020

    I am a current client of this provider

    It has helped my mom tremendously. They are understanding and work with their clients.

    Ricka N

    5

    October 6, 2020

    I am a past client of this provider

    The aide that we have was amazing. They really helped us the most by thinking of her comfort and helping her with that. I really loved that they seemed to really care for us.

    Candace R

    5

    October 5, 2020

    I am a past client of this provider

    It allowed us to have the extra layer of care that we needed for that patient. I liked that when I called, they responded quickly. They helped fill our needs promptly.

    Kathy T_6

    5

    October 5, 2020

    I am a past client of this provider

    They were friendly and knowledgeable. They kept me updated and were prompt.

    Chris D_5

    5

    October 1, 2020

    I am a current client of this provider

    They communicate all the time with us. The staff is very helpful and has forged a good relationship with my parents.

    Diane W_20

    5

    October 1, 2020

    I am a current client of this provider

    They help with his laundry and make his breakfast since he cannot walk well and stand up straight or go downstairs. We have had a very good experience. We always get someone to work with the schedule. That is what people depend on that need that kind of help.

    Carrie D_1

    5

    October 1, 2020

    I am a current client of this provider

    They help her the most by just keeping her company while someone else is not there with her. They will help keep her company by socializing with her and also fixing her some meals if she needs it. I like that the communication is always there if they are going to be late or need to make changes.

    Diane H_18

    5

    September 23, 2020

    I am a past client of this provider

    It was just the situation. I was right there in the room, so I did wake up when they helped him. It was wonderful having them there, though. I liked the commitment of the last girl I had. She was afraid of the dog, but she stayed anyway. It was great.

    Linda F_16

    5

    September 17, 2020

    I am a past client of this provider

    They helped me understand what I needed to do when they weren't there. The aides were so friendly and really took personal care of the client. They talked to him and they were just wonderful.

    Mark S_17

    5

    September 15, 2020

    I am a current client of this provider

    It gave me peace of mind that I did not have to be there with her. They helped with her nutrition and daily routines. They have been very accommodating going between schedules that my mother was needing from 24 hours a day to 8 hours and dealing with the issues of old people.

    Tricia a_2

    5

    September 15, 2020

    I am a past client of this provider

    The agency was always there and taking care of my parents. The most helpful part of the services was that they had a replacement caregiver all ready to go with no delay when needed. Anytime I had the question I could call the owner and he would call me right back.

    David K_21

    5

    September 11, 2020

    I am a current client of this provider

    They help the most in working hard to staff my mother's needs. I like the management people, they are caring and compassionate.

    Anonymous_4047

    5

    September 9, 2020

    I am a past client of this provider

    It was helpful. The came on time and helped out with monitoring everything. They are very professional.

    Joy S_4

    5

    September 4, 2020

    I am a past client of this provider

    At the last minute I needed someone to have at night too and they got someone. They were flexible.

    Marlene A_1

    4

    September 1, 2020

    I am a past client of this provider

    I had two different caregivers, one was excellent and the other was average. The average caregiver didn't always wear her mask. There were times where she was sitting and on her cell phone. I thought they responded quickly and they were easy to work with in respect to schedule changes.

    Sherry P

    5

    September 1, 2020

    I am a past client of this provider

    Just someone being there for him when he needed. Everyone was very easy to work with and they were very kind.

    Ms. P_1

    5

    September 1, 2020

    I am a past client of this provider

    The aides always knew what to do. They were on time and did their jobs.

    Sue S_7

    5

    August 20, 2020

    I am a past client of this provider

    A lot of times the family wasn't here and they reassured her when there was a problem. They were available and responsive when there were issues that I needed to work on with personalities not getting along with my mom.

    Yvonne J_3

    5

    August 14, 2020

    I am a past client of this provider

    They made me feel secure. They were prompt and supplied answers.

    Lisa M_19

    5

    August 13, 2020

    I am a past client of this provider

    I didn't have the strength or the training to care for him myself so having them was great, because it made it so he didn't have to go to a facility. The women who came were very calming and I felt like they really paid attention to when he would move.

    Todd Y

    5

    August 11, 2020

    I am a past client of this provider

    She had a great bedside manner. I liked the caregiver, She was amazing. I got care right away and everything went smoothly.

    Jill H_5

    5

    August 4, 2020

    I am a current client of this provider

    I can have someone over there so I don't have to be there around the clock. They are very caring and willing to jump into issues and resolve them.

    Tracy B_3

    5

    August 3, 2020

    I am a past client of this provider

    We knew our mother was passing and so they made it more comfortable for her and easier for us. They are very professional and the workers were very compassionate and kind. They listened to what our needs were.

    Anonymous_2943

    5

    August 3, 2020

    I am a past client of this provider

    There were stressful times in finding people, but when we found good matches things worked very well. There was less anxiety, and I knew he was in good hands. They were right on the ball. We had issues in the beginning and they got those things rectified. They were always there and willing to help.

    Larry F_2

    4

    August 3, 2020

    I am a current client of this provider

    They could be a little more attentive. They seem to know what they are doing.

    Chris M_9

    5

    August 3, 2020

    I am a past client of this provider

    They were willing to run to the store for me. I liked their philosophy.

    Kathleen S_12

    5

    July 22, 2020

    I am a past client of this provider

    They helped the most in keeping the client clean and making her comfortable. I liked that the agency was very responsive and the staff was very helpful and informed.

    Elaine A_1

    4

    July 15, 2020

    I am a current client of this provider

    They can know their jobs a little better. They're prompt, courteous, and honest.

    Janis J_1

    5

    July 9, 2020

    I am a past client of this provider

    It took some of the pressure off of me. They are very caring and giving.

    Johanna B

    5

    July 8, 2020

    I am a past client of this provider

    She helped my father with things he was unable to do himself. I liked our caregiver the most. We had a great experience because of her.

    Joe D_5

    5

    July 7, 2020

    I am a past client of this provider

    They showed up 4 days a week. They came on time. They helped her with bathing and dressing. We couldn't take her to the doctors so they would run her to her check ups. They are very responsive and proactive. If someone couldn't make it they would let us know and get a substitute. The billing was fine.

    Richard V_3

    5

    July 1, 2020

    I am a current client of this provider

    It certainly helps me because I have problems getting her out of bed and in her wheelchair. The aides that we have coming here are very friendly and know what they're doing.

    Rita R_4

    5

    July 1, 2020

    I am a past client of this provider

    They helped through the grieving process and that there was nothing in the house that was overlooked. They provided care for my mother and my father and she was the most amazing and organized person and she ran the household for dad.

    Gary W_1

    5

    July 1, 2020

    I am a past client of this provider

    I didn't have to worry. I can count on them, and they do a great job with communication and their aides were always top notch.

    Sally G_5

    5

    July 1, 2020

    I am a past client of this provider

    The aides were wonderful especially the ones who came back after the COVID diagnosis but there was one who was working for in home hospice and the aide was not willing to give the low dose morphine to him. It would have been good for the aides to know and understand about morphine especially when the agency works so close with hospice. They were very flexible, hardworking and compassionate to meet our needs.

    Dewayne O

    5

    June 22, 2020

    I am a current client of this provider

    It has made my life a lot better. All my limbs are almost useless, and so they give a lot of help to me. They are good, and they are anxious to serve me.They are ambitious and they do whatever is expected of them.

    Stacey S_1

    5

    June 18, 2020

    I am a past client of this provider

    She helped her get dressed since she has a hard time getting dressed in the morning. They did a very excellent job with my mother and I really liked them. If I had to use them again, I would have no problems because they were a very good company to work for. Everyone that was sent was well-qualified and my mother enjoyed their company. She often asked me about them.

    Deane S

    5

    June 11, 2020

    I am a past client of this provider

    My granddaughter liked them and that made a big difference. They were friendly and flexible.

    Sandra W_14

    5

    June 10, 2020

    I am a current client of this provider

    He needs a little bit of extra time but they do well with their help. They do seem to provide an aide for us who is very good.

    Lisa M_13

    5

    June 4, 2020

    I am a past client of this provider

    They have people you can trust there. Everyone is empathetic and timely in their responses.

    Linda M_26

    4

    June 1, 2020

    I am a current client of this provider

    They relieve me of anxiety about her. They can make it cheaper.

    Sally H_5

    5

    June 1, 2020

    I am a current client of this provider

    It has been very good and I appreciate the services. I could not take a shower by myself without them. They give friendly service, and they are very punctual.

    Dominic M_3

    5

    June 1, 2020

    I am a current client of this provider

    They provide her with some companionship and assistance. I like how they are responsive and personal. It doesn't feel like you are dealing with a big company.

    Anonymous_2708

    5

    May 22, 2020

    I am a current client of this provider

    It gives me some free time to get out of the house every once in a while. They've been very good at finding caregivers that are a good match.

    Patricia M_23

    5

    May 22, 2020

    I am a past client of this provider

    They where the first my mother could identity with, before that she did not like any of the agencies. I already recommend them because they try to math the clients with he caregivers. They have good quality employees.

    Karen B_22

    5

    May 19, 2020

    I am a past client of this provider

    The caregiver did what I needed. We had the caregiver for nighttime hours so we could get some sleep. We had one caregiver who was efficient and professional.

    Judy S_19

    4

    May 8, 2020

    I am a current client of this provider

    It is hard to say because his needs vary. My father does not want them to be here, so often times they just come and sit with him. It depends on our needs. They could have been better about feedback.

    Kim M_9

    5

    May 6, 2020

    I am a past client of this provider

    They helped her get out of bed. They would come in and help her. The caregiver was fabulous. She went above and beyond in helping my grandmother. She loved her.

    Michael B_16

    2

    May 6, 2020

    I am a past client of this provider

    Some of them were good and he never got worked up, but these are old people who like things a certain way and they are very difficult and the caregivers aren't used to that. A lot of them are hard to understand and they didn't handle the case very well for dementia people.

    David H_29

    4

    May 4, 2020

    I am a past client of this provider

    We only had them for a short time. I liked that the caregiver was very personable, had a good attitude.

    Emily K_4

    5

    May 4, 2020

    I am a current client of this provider

    They are reliable. So far, they have been great. They are professional, and the management is great.

    Mrs. D_4

    5

    May 1, 2020

    I am a current client of this provider

    When they're here, they deal well with my husband, who is not easy to deal with. The caregivers are very reliable.

    Bonnie W_5

    5

    May 1, 2020

    I am a past client of this provider

    They helped her twice a day with her daily routine. They were very kind and helpful.

    John C_29

    5

    April 13, 2020

    I am a current client of this provider

    The people they send are well trained and friendly. We have 24 hour care so it takes a burden off of us. They're very responsive. They do everything they say they're going to do. I have the highest recommendations for them.

    Jashayla T

    5

    April 10, 2020

    I am a past client of this provider

    We didn't have to worry when we had someone to watch her. I liked the communication they had people after hours that I could contact.

    Brenda K

    5

    April 8, 2020

    I am a current client of this provider

    They've given the patient some companionship. They are flexible with our schedules.

    Carol F_10

    5

    April 7, 2020

    I am a past client of this provider

    They allowed me to leave the house and take a walk. I knew that my husband was safe. The two ladies were very caring, loving, and efficient.

    Clare B

    5

    April 2, 2020

    I am a current client of this provider

    They've been consistently there and they are very kind. They are consistent with everything.

    Barbara_2

    5

    April 1, 2020

    I am a past client of this provider

    They had a great impact on him and helped him live a better life. They people who came were very nice and good.

    Anonymous_3663

    4

    April 1, 2020

    I am a past client of this provider

    I did sleep better through the night knowing they were there. I just was not thrilled. There was on gentlemen I really liked but he was not able to be there all the time.

    Jeff S_3

    5

    April 1, 2020

    I am a past client of this provider

    Overall, the aides were really good and were able to do everything that we needed. We had good communication with the office and scheduling was very easy with them.

    Nathan P_1

    5

    March 13, 2020

    I am a past client of this provider

    I could not provide the care myself, so they did. The personal care they delivered to accommodate his special needs is what I liked.

    Kenneth A_3

    5

    March 12, 2020

    I am a past client of this provider

    They helped her do things that she couldn't do. She felt comfortable with the caregiver being there. It worked out very well. We were very pleased with the services and the caregivers that were coming.

    Anonymous_3463

    4

    March 9, 2020

    I am a past client of this provider

    We asked for them to send caregivers who spoke English as their first language because my mother would get frustrated not being able to understand them, which made it difficult. One of the things that did not make us very happy was that the caregivers were on their phone.

    Ruthie D

    5

    March 5, 2020

    I am a past client of this provider

    They made breakfast, helped her get dressed. It wasn't just cereal either they would make eggs for her and things like that. It was very personable and they did a good job of matching the caregiver to my mom.

    Cindy H_10

    5

    March 3, 2020

    I am a past client of this provider

    My mother needed a lot of care, they needed to turn her every two hours, they needed to feed her and do peri care. It was costly, but other than that, the care was excellent.

    Reva O

    5

    March 2, 2020

    I am a past client of this provider

    We had overnight care so my mom could get some sleep. They were easy to work with and the management answered questions and made adjustments if we needed them.

    Todd H_3

    5

    February 27, 2020

    I am a past client of this provider

    We could not have done it without them. They helped the most by relieving the burden of having to be with him for 24 hours a day. I liked the compassion we had from the employees. They were very caring and did a good job.

    Mary B_82

    5

    February 18, 2020

    I am a past client of this provider

    I was able to sleep at night knowing that someone was taking care of him. I couldn't take care of my dad. I liked that they were extremely flexibility and tried to have the same person to take care of my father. They didn't become desensitized to our situation, they were always sympathetic.

    Barbara G_16

    5

    February 13, 2020

    I am a past client of this provider

    It relieved us form providing 24-hour care for my mom. I was very pleased with everybody that came.

    Anonymous_3391

    4

    February 13, 2020

    I am a past client of this provider

    Everything was good. It was positive because they were very responsive. I like that they are very responsive.

    Anonymous_3255

    5

    February 11, 2020

    I am a current client of this provider

    I work, and my husband has health issues, so he can't take care of her in her condition. They've been wonderful. They were available when I needed them. The older caregivers are very compassionate and helpful.

    Carol M_25

    5

    February 11, 2020

    I am a past client of this provider

    They were very helpful in the end with increasing the amount of time we needed them. They were very available. The lady that scheduled us was really nice. The aides that came in were also really nice and well trained.

    Barry D

    5

    February 6, 2020

    I am a current client of this provider

    I have certain conditions of how I like things to be done, and they have followed that to the letter. Everything has been done to our liking. I like how they are efficient, let me know when things change, and the personnel we use have all been great. I don't have any problems.

    Delores R_3

    5

    February 4, 2020

    I am a past client of this provider

    It really helped me get out of the house. I was very pleased with what they gave us and the people that came.

    Ann M_2

    5

    February 4, 2020

    I am a past client of this provider

    I was able to leave with a peace of mind that everything would be alright when I left. They have great customer service. With anything I have asked a caregiver to do for my husband, they are very compliant and willing to work.

    Joan M_15

    5

    January 23, 2020

    I am a current client of this provider

    They have kept her safe, which is my top priority. They are very flexible.

    Anonymous_3186

    5

    January 22, 2020

    I am a past client of this provider

    I wish that they would approve state funded care because I love them. I know state funding reimburses are a lower rate, but the care is so top notch that it was a painful parting. The emergency care staff was amazing, and even now, they can come when another person couldn't come. Within 20 minutes after I called them, a caregiver walked in the door and it made me able to eat dinner that night, get me in bed, and use the restroom. I was in a situation one night because I didn't know if I could transfer or eat and because of them I could do it. I was very pleased with the emergency care they have provided for me. I am still connected with them as a secondary support care, and I'm very grateful they are willing to do that for me.

    Billy J_1

    5

    January 14, 2020

    I am a past client of this provider

    I felt comfortable leaving him while we went somewhere. They are very nice people and are very trustworthy.

    Susan D_14

    5

    January 14, 2020

    I am a current client of this provider

    They help him eat, get ready, use the bathroom, and everything else. When they're here, they're in charge. Every time I call, they know who I am and what my needs are.

    Daphane K

    5

    January 14, 2020

    I am a current client of this provider

    It's been a help having the aides come in. We had a routine set up before they came in and it was a seamless adjustment. They are reliable and flexible. They do their utmost to accommodate.

    Susan "

    5

    January 9, 2020

    I am a current client of this provider

    They contact me if there is a problem or if something is going well. They let me know from time to time how things are going. The caregivers really seem to look out for my loved one.

    Mary S_40

    5

    January 9, 2020

    I am a current client of this provider

    They help me with personal needs and help my husband prepare my meals. They are reachable. I can contact them immediately.

    Anonymous_3049

    5

    January 7, 2020

    I am a past client of this provider

    We felt very comfortable and competent that we could go to sleep and not worry. It was an enormous blessing for the family. We needed an immediate response to see if we could get someone to get for that one night. They acted quickly and provided a qualified person.

    Nicole H_5

    5

    January 7, 2020

    I am a current client of this provider

    The services give her an additional person to come, visit, and take interest in her. They're very responsive and professional.

    Garry_1

    5

    December 17, 2019

    I am a past client of this provider

    They were very cooperative and did everything that they could have done. I think they were all good and had a good attitude. They were pleasant. They all did a great job, and I was very pleased with them. They were cooperative and very helpful.

    Anonymous_2894

    5

    December 16, 2019

    I am a past client of this provider

    They were able to provide the services that were needed. They were efficient, and they held up their end of the bargain.

    Anonymous_2964

    4

    December 12, 2019

    I am a past client of this provider

    This was hard for me to answer. The care was for my wife and not for me. They were reliable.

    Keith B_4

    5

    December 10, 2019

    I am a past client of this provider

    They helped the most by providing companionship. I liked the ease of scheduling with them.

    Elizabeth K_9

    5

    December 10, 2019

    I am a past client of this provider

    He was watched over at night from 11pm-7am. He was restless and would roam. He would get up every hour and a half. I didn't see the action. I was in bed asleep. They worked really hard. I liked that they were very helpful the night that our caregiver got locked out. I was so upset when my husband got sent to the hospital that I forgot to call. They handled it.

    Darlene R_1

    5

    December 4, 2019

    I am a current client of this provider

    They have been taking care of my mom for a while in the home, and that takes a lot of stress off of me. They are very flexible, and they listen to the needs of the client. They work to satisfy the individual.

    Sally G_3

    5

    December 4, 2019

    I am a current client of this provider

    She needs someone with her at all times. The caregiver is a good companion. The woman we have that stays with my mom is excellent. My mom loves her.

    Anonymous_224

    4

    December 3, 2019

    I am a past client of this provider

    She wasn't pleased with the services. If they had provided someone who spoke English as their first language, that would have been better. That was where most of the difficulty was with her being as old as she is. We found that there was some difficulty even with communicating over the phone. The overall staff and their attention to all the details were great.

    Anonymous_2903

    4

    December 2, 2019

    I am a past client of this provider

    It enabled me to go to the grocery store. They were really fine. I don't think they could have done anything different. They were willing and on time.

    Laura C_8

    5

    December 2, 2019

    I am a current client of this provider

    When we go out of town, we are secure in knowing that there is someone taking care of her. My mother-in-law liked the people who came to help her, and if there was a problem with one of them, my mother-in-law felt comfortable to call them and get that changed.

    Paula D_1

    4

    November 19, 2019

    I am a past client of this provider

    My husband did not take that much care. I think it would have been great if he could have been cleaned. They are responsive. If there was a problem, they took us seriously.

    Betty P_9

    5

    November 19, 2019

    I am a current client of this provider

    They have made it easier for me to do things. They usually do everything that I need done. They are very careful about the people they send to me.

    Beth M_6

    5

    November 14, 2019

    I am a current client of this provider

    Them just being there is tremendous help. Knowing that he is taken care of gives me peace of mind. I like the personality of the caregivers and their thoroughness.

    Robert P_4

    4

    November 13, 2019

    I am a current client of this provider

    They are dependable and are there in the morning. If I had her longer, then I would have better expectations. Their communication could be improved by the office staff.

    Erin M_1

    5

    November 5, 2019

    I am a current client of this provider

    It's nice to know that someone is there when I am gone. They are conscientious, and most of them are very caring and considerate. They are always on time.

    Michael W_14

    4

    November 5, 2019

    I am a past client of this provider

    They were only there a couple days, but it fulfilled the need to be with my mother. They could improve by lowering the cost.

    Julie A_2

    5

    November 1, 2019

    I am a past client of this provider

    We just knew that they were there. They answered the phones and kept in contact with us. I liked the quality of the aides. They took ownership.

    Maria S_8

    2

    November 1, 2019

    I am a past client of this provider

    I didn't want to have to train a new person every day. They didn't read the care plan. They need to improve the people who come out to the house. They weren't active or involved in the care. They changed every day.

    Beth G_2

    5

    November 1, 2019

    I am a current client of this provider

    They are my eyes and ears when I cannot be there. They are hands-on with my mom. I like the communication and the office staff. The care has been good so far.

    Becky S_3

    4

    October 22, 2019

    I am a current client of this provider

    I have had about six caregivers, and they are all very different. There was no standard. They could work on getting the right caretaker sooner.

    Max A

    5

    October 10, 2019

    I am a past client of this provider

    They relieved my mother-in-law from doing a lot of work. I liked their professionalism and timeliness.

    Connie_2

    4

    October 8, 2019

    I am a current client of this provider

    Having them there is a huge comfort to her. They could be a little better on the communication lately. We have had a lot of last-minute changes.

    Jessica S_3

    5

    October 4, 2019

    I am a past client of this provider

    They helped her with eating and getting clean. Some of their aides would come in late and clock in and say they were here when they weren't. Some of them would show up, then just leave.

    Scott J_2

    5

    October 2, 2019

    I am a past client of this provider

    They allowed my mother and everyone else to focus on everything else, instead of the daily care duties. The staff and the quality of the service was excellent.

    Beth A_4

    5

    October 1, 2019

    I am a current client of this provider

    They alleviate a lot of my concerns because I know my mother is taken care of on a daily basis. I can call them at any time of day or night and get hold of someone.

    Beth B_9

    5

    September 26, 2019

    I am a past client of this provider

    They always sent someone who was attentive and helpful. We would recommend them because they are responsible and seem very competent.

    Aina C

    5

    September 12, 2019

    I am a current client of this provider

    It is great, and it has been really helpful. The office staff is great, friendly, and they get to know you after awhile, which is nice.

    Pauline C_1

    5

    September 12, 2019

    I am a past client of this provider

    The woman who worked here was very capable of taking care of a person with Parkinson's. They were absolutely wonderful. I recommend them all the time because I have had wonderful care.

    Joyce C_13

    5

    September 12, 2019

    I am a current client of this provider

    They have helped the most by showing me how to do some of the things they are doing, like bathing and dressing my husband. They are giving me tips on how to handle it when I am here with my son-in-law. I have learned many things from them. They are strictly professionals but very friendly. They blend in with your family life, so they don't feel like they are interrupting. They are very skilled.

    Catherine T_1

    5

    September 12, 2019

    I am a past client of this provider

    We couldn't have done it without them because even during the difficult days and evenings, the caregivers kept a positive attitude, and they offered helpful suggestions for dealing with difficult decisions and difficult days. The caregivers that were sent were really wonderful people. They were on top and very skilled. We had a couple of aides that were really outstanding in helping my loved one with his illness.

    Gail B_3

    5

    September 12, 2019

    I am a current client of this provider

    It has a huge impact because I don't take care of her. They are moving her right now. It gives me a sense of peace of mind. For the most part, I like the staff.

    Robert S_33

    5

    August 27, 2019

    I am a current client of this provider

    They help her the most by making sure her medicine is ready for her. I like that the caregivers get here on time and are very knowledgeable.

    Joseph M_4

    5

    August 23, 2019

    I am a past client of this provider

    She was very ill, but they were high-quality services. They did everything they could to be helpful under the circumstances. The caregivers were wonderful people.

    Anonymous_2378

    4

    August 23, 2019

    I am a past client of this provider

    It gave me peace of mind while I was working. We just needed more hours at the end. I should have requested someone that spoke English, but that was a big problem because they couldn't understand the caregiver. They also were going to send a different caregiver each time because of the times we reserved them.

    Chris H_3

    4

    August 23, 2019

    I am a past client of this provider

    It improved her life. She needed help with dressing and bathing. They agency was reliable.

    Marshall D

    5

    August 16, 2019

    I am a current client of this provider

    They are conscientious, and they provide quality care. They constantly monitor what they do. The quality of the people they hire is very high.

    Mary A_42

    4

    August 12, 2019

    I am a past client of this provider

    They took him for walks, and what I didn't like was that they took him across the street and let him smoke, which they were not supposed to allow him to do. It was not okay for us and the facility. There was one time when the person that was supposed to come did not come, and we had to wait a couple of hours.

    Anonymous_2283

    5

    August 12, 2019

    I am a current client of this provider

    They are caring, very conversational, and they participate with him. I like the flexibility, and the people that they send are good.

    Anonymous_2308

    4

    August 12, 2019

    I am a past client of this provider

    One caregiver was amazing, but the others were not. They needed to show more initiative and do more things on their own. The one that was really good came in and took over and did all that was needed. I was sleeping most of the time, and I can't say much about it. One daytime caregiver was wonderful, and the other did not have any initiative. She would do what I asked, but nothing more.

    Katie S_3

    5

    July 24, 2019

    I am a past client of this provider

    They kept him safe and worked nicely with him. I like their flexibility and openness.

    Jennifer H

    5

    July 19, 2019

    I am a past client of this provider

    It took a lot of weight off of my shoulders, and my brother's shoulders. They seemed to be very helpful and understanding to what my father needed.

    Sandy R_9

    5

    July 19, 2019

    I am a past client of this provider

    It was very positive and professional communication, and we really appreciated it. They were responsive. I liked the way they emailed and communicated.

    Kristina M

    4

    July 19, 2019

    I am a current client of this provider

    The problem with that is on the provider. We found a provider that we like and don't want to lose them. We stuck with them, even though it was pretty bad and now have the one we like. We had some bad experiences with providers with Avila Home Care but have someone we like now. We had a whole bunch of different people at the beginning.

    Cathy W_6

    5

    July 12, 2019

    I am a current client of this provider

    They are very helpful. They hired a person to send out and take care of my mother and are very flexible to my mother's situation. They are flexible, professional, and responsive.

    Joe C_10

    5

    July 12, 2019

    I am a past client of this provider

    I liked the second person a lot more than the first so that was acceptable. The most helpful part was that they were very cooperative and did everything I asked them to. One caregiver was okay and the other was excellent.

    John H_23

    4

    July 12, 2019

    I am a past client of this provider

    It was more of an impact on my life. They could get her ready for bed, in bed, and settled in. They need to fulfill the workload of the individual.

    Sarah I_1

    5

    June 18, 2019

    I am a past client of this provider

    They were mainly used when I was out. When he needed something, they were there. They took care of him during the nights. I think it's very good. I like how they were trained and very well mannered.

    Ginny M_1

    4

    June 12, 2019

    I am a current client of this provider

    The caregivers are very nice. They are efficient when getting back to me.

    Robin S_4

    5

    June 12, 2019

    I am a past client of this provider

    I liked the attitude they had towards their patients. They wanted to do the best for the family and help out with anything and everything. They type of people they hire have hearts of gold. They are very polite. I like the care they gave my loved one. I liked the attitude they had to please their clients and the family. If there was a situation, they corrected it immediately. They went above and beyond.

    Alysa S_1

    4

    June 12, 2019

    I am a current client of this provider

    They could have more people like our caregiver. That man does his job. The others just let him sit in the basement and babysit. This caregiver does what the service should be. I did like that they were individually owned, but now they have merged.

    Jane S_10

    5

    May 29, 2019

    I am a current client of this provider

    They have to physically get my mom in the shower and dressed because she is unable to do that for herself now. The care that we have always had has been excellent, and we have mentioned that to a few people that we know.

    Marlene N

    4

    May 17, 2019

    I am a current client of this provider

    They only come two times a week, and I have to pay 400 dollars per month. They take me to the doctor or to the store. More errands then anything else.

    Ginny B

    5

    May 13, 2019

    I am a current client of this provider

    They do my bathing because I can't do it by myself. I just got out of the hospital again, and they are extremely helpful and attentive with that. They are on time, and they are very helpful in terms of whatever needs I have. I can't see a negative thing about them.

    Susie L_2

    5

    May 13, 2019

    I am a past client of this provider

    My mom was instant on doing things on her own, but they were two steps behind her. They would do anything my mom let them do. I liked that they were prompt and got there when they should.

    Tori S

    5

    May 13, 2019

    I am a current client of this provider

    I like the schedule and the company. I like the flexibility.

    Lisa L_1

    1

    April 26, 2019

    I am a past client of this provider

    I feel like the caregivers could have been more self-starters and accepting of my instructions. I wouldn't recommend them because they did not have quality caregivers. It was really hard to communicate with them.

    Kellin D

    1

    March 21, 2019

    I am a past client of this provider

    It wasn't helpful for him because he didn't want a caregiver in the home, and they didn't really help either. The quality in the aides hired needs to improve and a higher level of oversight.

    Anonymous_1687

    1

    March 18, 2019

    I am a past client of this provider

    They should have sent someone right away when the other caregiver didn't show up. They were not punctual or efficient with the care.

    Ethel W_2

    5

    March 18, 2019

    I am a current client of this provider

    I needed to have care and personal care for my grandmother, that way I am not worried when I am not here. They are readily available, polite, kind, and understanding.

    Barbara G_39

    5

    March 12, 2019

    I am a current client of this provider

    They are very positive by providing companionship. They fulfill all of my needs.

    Kathy_1

    5

    March 12, 2019

    I am a past client of this provider

    They took care of my father's hygiene and monitored him for distress. They were prompt, courteous, and the caregiver they sent was wonderful.

    Linda K_11

    5

    February 21, 2019

    I am a current client of this provider

    They have made things easier because I couldn't do anything but sit in a chair, and they have been able to clean me. They have been extremely helpful. It was essential that I get this care. I am very pleased with the girl I have. The other caregivers, though, are not the same quality.

    Kim L_3

    5

    February 21, 2019

    I am a past client of this provider

    They helped my dad when I could not be there. I liked their mission, focus, and quality of caregivers they provided in general.

    Ann B

    5

    February 13, 2019

    I am a current client of this provider

    They help the most with his every day exercising. They send someone that shows up.

    Lori T

    5

    February 12, 2019

    I am a current client of this provider

    They were able to hold us over until we were able to get a spot for her in the community she now lives in. They were able to sustain her lifestyle. They really tried to match the personalities and skills of the caregivers with my mother's needs.

    Mr.Miles

    1

    January 23, 2019

    I am a past client of this provider

    Care takers was always late to my house

    Jerry B_1

    5

    January 11, 2019

    I am a past client of this provider

    I could go out and I feel like somebody was there, who I could trust. They're number one and very prompt. They're really caring, compassionate, and not terribly expensive.

    Donna D_5

    5

    January 11, 2019

    I am a past client of this provider

    Since I am not a nurse, I didn't understand a catheter and how to bathe her with it, so we needed their medical expertise. I have already recommended them. Everyone they sent was great. They were flexible with timing and very accommodating.

    Tom S_1

    1

    December 20, 2018

    I am a past client of this provider

    It was very hard. It did not help at all.

    Betty E_7

    4

    December 17, 2018

    I am a past client of this provider

    He needed a little help dressing and bathing. He was very pleased with the services and the two men, Casey and Terry, that came here to help him.

    Kerry A

    5

    December 11, 2018

    I am a current client of this provider

    They have made my life easier by getting the coverage I need when I need it. I like that they communicate with me and they get the coverage I need.

    Kathy U

    5

    December 7, 2018

    I am a current client of this provider

    The caregiver gets my mother up in the morning and makes sure she takes her medication. My mother has fallen twice in the past week, and the companion was the one that found her. She handled it very well.

    Rosie G_1

    4

    December 6, 2018

    I am a current client of this provider

    My daughter gets out more and she likes to do things without me once in a while. She gets to go out and do things that she likes, and it allows me some extra time to do my own things. I happen to have two caregivers that are fabulous to my daughter.

    Shannon G_1

    5

    December 5, 2018

    I am a current client of this provider

    They help when I can't be there, or my wife can't be there with her. They are always there, and they are very dependable.

    Lee and Judy R_1

    5

    December 5, 2018

    I am a current client of this provider

    It is positive. Our current caregiver sets the bar high. I think that they run a very good business, and they know exactly what is going on. If our caregiver can't come, they let you know and they let us choose if we want to skip a day or get more hours. It's a very well-run service business. It's hard to get good service.

    Amy W_3

    5

    November 26, 2018

    I am a current client of this provider

    They take care of my mother, and I can work. The care is good. Everything's worked out very smoothly.

    Nan M

    5

    November 12, 2018

    I am a current client of this provider

    They are doing the care so I do not have to. One caregiver brought my mother a new cup just like one that she had that was getting old.

    Helen S_1

    5

    October 30, 2018

    I am a current client of this provider

    The caregiver trains me and helps me to improve. The company is wonderful.

    George S_12

    5

    October 26, 2018

    I am a current client of this provider

    The woman who we retained handles him well. They have been outstanding and they deal with things when things go wrong.

    Mary Bell H

    5

    October 23, 2018

    I am a current client of this provider

    They meet a need that I have. I think so far they have met my needs because the person that I have is absolutely wonderful. I haven't had any problems because she is so spectacular.

    Betty J_3

    5

    October 16, 2018

    I am a current client of this provider

    They make things easier by being here to take care of my husband. They also communicate well. They have capable people and they're willing to be a part of our routine.

    Ron S_3

    5

    October 16, 2018

    I am a current client of this provider

    It takes a lot of stress off of me having them. They are always there for us, and they handle everything well.

    Stanley S

    2

    September 27, 2018

    I am a current client of this provider

    I have had a whole lot of trouble with my meals. I have had to walk in and give greater directions and it is not good for me to walk because it makes the wrapping on my foot go bad. One girl was late coming to pick me up because she went to the wrong house. Then when she picked me up the ride was rather harrowing. On the way back from the hospital she ran out of gas and we had to ask for help from a policeman. Then the policeman said that he felt that she was a danger to other people.

    Jill M_1

    5

    September 17, 2018

    I am a past client of this provider

    It was very good, the person was there to help me as well as to help my loved one, and they made a great impact. They gave a lot of thought to who the right person was to meet my loved one's needs.

    James M_1

    5

    September 12, 2018

    I am a past client of this provider

    Knowing that someone was there in case he fell was nice. It was nice to have him get in a routine with taking his medication and things like that. They are very friendly people to work with.

    Linda_1

    4

    September 12, 2018

    I am a past client of this provider

    It took a lot of pressure off of me to have them taking care of my father. I had a major problem. The aides were putting cloth down the toilet, so we had major expenses and plumbing issues. We had to get septic pumped and call in a plumber. They took a day service charge off our bill. They need to train their people. One girl in particular sat and did nothing at all.

    Jack K

    5

    August 21, 2018

    I am a current client of this provider

    The staff is polite, and they're good at picking up on her needs. Once I became comfortable with them, I don't have to worry about things, and I'm at ease. The nursing staff has the appropriate level of training, and sufficient training to fit our needs.

    Barbara a

    5

    August 14, 2018

    I am a past client of this provider

    They really looked after both of my parents until my dad passed away. They were very attentive and kept me informed of everything. All of their caregivers were very conscientious and I had no problems with them. They were very well selected people.

    Judy M

    5

    August 13, 2018

    I am a past client of this provider

    They helped him the most by doing everything for him such as cooking and socialization. I liked the caregiver that came to cook for my uncle. She was absolutely lovely, he loved her, and she treated him well.

    Marge H

    5

    July 26, 2018

    I am a past client of this provider

    They picked us up, took us to the hospital, brought us back home, and provided a wonderful service to transport us. I would say that they are very dependable and pleasant.

    Judy F

    5

    July 17, 2018

    I am a current client of this provider

    I feel much more comfortable with someone in the house, and I'm getting along with them. I really like it. They're trained, friendly, and really helpful.

    Andy P

    5

    July 12, 2018

    I am a past client of this provider

    I think it was a big help. It helped my loved one who had a hard time taking care of himself. We liked the care taker. She was competent and friendly. She did everything just right.

    Vince M

    4

    June 14, 2018

    I am a past client of this provider

    The best thing was preparing meals, but the actual in-home care wasn't as good. One dropped me in the shower, and he didn't seem well trained in body mechanics. Overall, they were on time and did what they were expected to do.

    Lyle A

    5

    June 12, 2018

    I am a past client of this provider

    I could trust them and they made my life smoother. They were responsive, attentive, and they had supervisors that were also attentive. My mother liked them.

    Rose V

    5

    May 17, 2018

    I am a current client of this provider

    It provides companionship for him. They are just kind. Bar none, everyone is kind.

    Sharon P

    5

    May 15, 2018

    I am a current client of this provider

    They give me peace of mind that I don't have to worry about my mom's care because there is someone there with her. In the beginning, we had issues with caregivers, and they were quick to straighten them out.

    Louise D

    5

    April 20, 2018

    I am a past client of this provider

    The service was exceptional. They helped the most with basic hygiene.

    Nate B

    5

    April 16, 2018

    I am a past client of this provider

    They were very responsive and caring. They gave care and comfort for my mother and comfort for the family just knowing that someone was there caring for my mother.

    Adam B

    5

    March 23, 2018

    I am a current client of this provider

    Avila Home Care treated my family like their own. They have made life easier by providing my grandmother with companionship.

    Lou Ann W

    5

    March 19, 2018

    I am a current client of this provider

    I like the caregiver they've provided. She's a self-starter and doesn't wait for me to tell her what to do. She's personable. The caregiver has been able to take me places I've needed to go. She helps me into the car and to doctor's visits.

    Jen R

    4

    February 16, 2018

    I am a current client of this provider

    It was an easy process. They're friendly people that gave me confidence. The caregivers read books to my mom. That is something that is enjoyable for her.

    Lorraine W

    5

    January 22, 2018

    I am a current client of this provider

    Everything is positive. The person is very nice, their communication is very good, and they are pleasant to work with. The provide a timely person when we need them to shower, do the laundry, provide meals, and provide daily care for my husband.

    Maryella A

    5

    December 18, 2017

    I am a current client of this provider

    Avila Home Care provides consistent care. They provide the same staff for each visit which is so therapeutic for my loved one. Avila Home Care gave me the opportunity to have a life for the couple of hours that they are here.

    Susan E

    5

    December 13, 2017

    I am a current client of this provider

    Avila Home Care has provided us with a great caregiver. They do a great job matching clients with their caregivers. They also have great customer service. Avila Home Care has made my life easier because they can take care of my husband while I am not home.

    Betty F_1

    5

    December 12, 2017

    I am a current client of this provider

    Avila Home Care has great caregivers! Avila Home Care has made my life easier because my caregiver has provided me access to things I wouldn't normally be able to do.

    Lawrence J

    5

    November 22, 2017

    I am a current client of this provider

    Avila Home Care is very compassionate and reliable. Avila Home Care has made a positive impact on my loved one's life because they are helping out and supplementing the family in general.

    Brian S_4

    5

    November 16, 2017

    I am a current client of this provider

    Avila Home Care has been responsive, prompt, competent, and professional. The caregiver from Avila Home Care has been very good. Avila Home Care is able to provide services that other companies cannot, such as driving. The services from Avila Home Care have given me less anxiety and worry.

    Ann B_6

    5

    October 17, 2017

    I am a current client of this provider

    I would tell someone that Avila Home Care is trustworthy, and they do an excellent job. They go above and beyond, and are very dependable. Avila Home Care has made my life easier by taking the worry out of care giving for my father. It takes a burden off of me.

    Nancy B_6

    5

    September 25, 2017

    I am a current client of this provider

    I would tell others that I have found all of the nurses at Avila Home Care to be very caring, and all of the people at Avila Home Care are very compassionate. It is very nice to know that someone else can be here to help me with my husband's care.

    Irene H

    5

    September 19, 2017

    I am a past client of this provider

    Avila Home Care has truly caring caregivers that provide personal care. Avila Home Care took care of him; his needs became the primary thing they would do.

    Casimir R

    5

    September 13, 2017

    I am a past client of this provider

    The person from Avila Home Care was very likable and did a good job. The services gave me a chance to do something else other than take care of him.

    Marian a

    5

    August 24, 2017

    I am a past client of this provider

    When we started with Avila Home Care, they were just starting as a new company and within the three months that we had them, they were open to suggestions and criticism and they truly worked with us until the end of my father's life. Avila Home Care was a new agency and we worked through everything together. Their mission is to help all of their people and I truly respect that. Avila Home Care also helped my mother to keep going, which was an extremely positive force for my mother.

    Bev G_1

    5

    August 17, 2017

    I am a current client of this provider

    Avila Home Care hires excellent caregivers. They are available to adapt to my schedule. The services help just by the care that they provide for my husband. I wouldn't be able to leave my home without them here. The availability of being able to call them to schedule changes is also helpful.

    Carolyn E

    5

    July 17, 2017

    I am a current client of this provider

    I would tell a friend that Avila Home Care is very caring and gentle in caring for my mother. Avila Home Care has made life easier by freeing me up to get my life back to normal.

    Richard D_5

    5

    July 13, 2017

    I am a current client of this provider

    Avila Home Care is very reliable, and it's the first time I have had to deal with this, so I have been very satisfied. I needed someone to give me some relief and help keep my husband at home. Avila Home Care helps me with those things.

    What you can do with Caring

    • Search the Caring database

      Quickly search the largest online senior living and senior care directory

    • Read reviews and expert guidance

      Read our authentic consumer reviews and content by experts

    • Speak to a Family Advisor for free

      Guided, expert advice to find the best community or agency for you

    • Take a tour to decide yourself

      We’ll help you book tours or get in touch with local agencies

    About Avila Home Care – Towson, Maryland in Towson, Maryland

    Avila Home Care – Towson, Maryland is a Senior Care provider in Towson, Maryland that offers residents Home Care services. Contact Avila Home Care – Towson, Maryland for more details on services and rates.

    Map of Avila Home Care – Towson, Maryland

    Help seniors by writing a review


    If you have firsthand experience with a community or home care agency, share your review to help others searching for senior living and care.

    Request Pricing Information

    Who are you looking for?

    Full Name

    Phone

    Email

    By clicking "Get Costs", I am providing express written consent to receive calls including automated/pre-recorded calls and automated texts for which I may incur a cost, as well as emails from Caring and its partners. I understand I am not obligated to provide this consent to utilize Caring’s service(s). I acknowledge I was able to review the Agreement to be Contacted, Terms of Use, and Privacy Policy. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

    mother and daughter online shopping

    Compare costs, photos & reviews of senior living and care options near you.

     

    Questions?

    Call to speak to one of Caring’s Family Advisors, or submit a request for more information here.

    (800) 558-0653

    Didn't find what you were looking for?

    Caring's Family Advisors can help answer your questions, schedule tours, and more.

    Call us at (855) 948-3865

    Senior Care Services near Baltimore County, MD

    • Baltimore City
    • Harford County
    • Howard County
    • Carroll County
    • Kent County
    • Anne Arundel County

    Helpful Articles

    Caring.com

    Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

     

    The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

    Caring.com

    Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

     

    The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

    Our Services

    • Senior Living Directory

    • Senior Care Directory

    • Caregiving Resources

    • Sitemap

    • Terms of Use

    • Privacy Policy


    © 2024 Caring, LLC. All rights reserved.