2nd Family

Offers Home Care

21 Reviews
Call (800) 973-1841
2nd Family (800) 973-1841

Reviews of 2nd Family

21 Reviews Write a review

Home Care Reviews for 2nd Family

October 06, 2017

By Bob and Dorothy

I am a current client of this provider

Very happy with routine caregiver and nurse. My wife looks forward to both their visits.

September 01, 2017

By Sandran42011

I am a current client of this provider

We have been with 2nd family for 3 years. My parents planned very well for this stage of their lives. Because they have LTC insurance, my 84 year old father was able to stay in his home until his death last year. Of course, this would not have been possible without the help of 2nd Family. After my father passed, my mother was, and is, in need of help. It was a seamless transition to have 2nd Family take care of her as well. Marian, mom's caretaker is awesome. She takes care of everything. She communicates with me daily to keep me in the loop of what goes on. I have total peace of mind knowing she's there. Everyone that I deal with at 2nd Family, Josh, Chad and Kelli, out RN, are very professional and a pleasure to work with.

April 05, 2017

By Mhipster

I am a past client of this provider

2nd Family was there when my family couldn't be, and it was such a relief to know that I could depend on them! They were all professional, courteous, and tended to my every need.

January 12, 2017

By SusanHB

I am a current client of this provider

2nd Family is the best company that we have used to help care for both of my parents. We have used them for over 3 years now and, with their help, we were able to keep my father living with us until he passed away this past May. This was a promise we had made to him and we were only able to keep thanks to the caregivers from 2nd Family. We now have caregivers a few times a week for my mother and they are like family and so incredibly helpful, loving, caring and professional! We tried other companies before finding 2nd Family and were so dissatisfied that we almost gave up the search. We are so glad we kept looking!

January 12, 2017

By Anonymous1723

I am a current client of this provider

I've had Darselle as my provider for most of the last 2 months. She's a self-starter that doesn't have to be asked to do tasks. She is personable and a pleasure to work with. I would definitely recommend her to anyone else.

January 08, 2017

By Steve and Carol

I am a current client of this provider

Chad and the staff at 2nd Family have been very accommodating to our family. Our Mom is 90 years young and we needed additional support to help her around the home. The caregivers provided have been excellent and assist with preparing meals, light house work and companionship. The family portal is easy to use. We recommend 2nd Family to others who need help with caring for loved ones.

Provider Response

Steve and Carol - Thank you for the positive feedback. We take great pleasure in helping your mom! Please don't hesitate to provide any suggestions on how we can improve our services. It's always our goal to provide 5-star care to you and your family.

December 16, 2016

By Diane248223

I am a current client of this provider

I've been happy with 2nd Family. When the owner came during his first visit, he brought a nurse with him. He was very informative, and the nurse was pleasant. They have a patient portal where my children and I can check on the costs that we are being billed and the notations that the caregiver is making about her stay with my husband. They are the most expensive in the area, but they are very open and have the features that we like.

August 03, 2016

By Diana555

Other

I am currently a social worker who has referred 2nd family over 100 times over the last several years. From a facility standpoint, 2nd Family is the best agency for my patients who are being discharged. They have the best quality of care, and they are excellent at reporting back to me the condition of our patients post discharge. If you want the best care for your family member when they are having challenges, you need to call 2nd Family!

Provider Response

Thank you for the kind words, Diana. We enjoy working with you and your families to provide the best care possible!

June 26, 2013

By Caring70435150

I am a current client of this provider

2nd family is very professional. My schedule varies and 2nd family is always able to accommodate my needs. I have been very pleased with their services.

March 20, 2013

By RFM4

I am a current client of this provider

Our caregiver has been phemomenal. She's gotten my mother to do things I didn't even think she could do. She's caring, attentive and goes out of her way to bring her own activities for my mom to do. We couldn't be happier.

February 25, 2013

By Caring63039150

I am a current client of this provider

My entire family have cherished the help given to us for our parents. They were extremely helpful during my father's last few weeks before he passed and are continuing with my mother. We know they will be even more involved with mom as time goes on. Very kind with big hearts.

February 21, 2013

By TommyJ_76

I am a current client of this provider

From the start, my experience with 2nd Family has been excellent. Everyone - management, caregivers and office staff - has been easily accessible, very pleasant and most helpful. This is a welcomed and refreshing change from other such agencies with which I've dealt with in the past. I have no problem recommending 2nd Family to anyone needing in-home care for their loved ones.

September 21, 2012

By Lisa M.

I am a current client of this provider

Chad and his crew at 2nd Family are my mother's 2nd Family. They had a very friendly and caring approach the whole time we were convincing my mother that she needed a caregiver. It was hard on my mom to admit she was aging and needed help, but Chad assured her that she'd not only be getting a caregiver. She got a companion, who actually listens to her. It's been great being able to enjoy the good, fun times with my mom instead of worrying about having to bathe and clothe her.
See all Home Care reviews (21) See fewer reviews

Costs for 2nd Family

Cost of Home Care

Obfuscated cost

Starting Price

Click to unlock price

About 2nd Family

A family-owned business, 2nd Family began as a result of our own experience in searching for in-home care for our own loved one – our grandmother. We discovered first-hand that there was a huge void between the level of care available and the level of care that we wanted for our own loved one. It was frustrating and emotionally draining. Having gone through the process of trying to find someone to care for our loved one, we immediately felt compelled to fill that void and help others dealing with similar situations by offering our clients caregivers with superior training who have a heart for what they do and the tools needed to do it with excellence. 2nd Family is an award-winning company who truly manages your care process every step of the way. We specialize in Alzheimer's and Dementia Care


Photos of 2nd Family


Services and Amenities of 2nd Family

Agency Type

  • Full Service Agency

Range of services

  • Companion Care
  • Personal Care Assistants

Types of care

  • Transportation: Yes
  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance

Travel

  • Travel Details: Staff Will Travel 30+ Miles To Provide Care

Screening

  • In Person Interviews
  • Reference Checks
  • Immunizations
  • Driving Record Check
  • Credit Check
  • Residency Confirmation
  • Drug Screening
  • Sex Offender Check

Training

  • Continual Training

Training Areas

  • Patient Transfers
  • Stress Management
  • Family Communication
  • Transition Issues
  • Memory Care Training
  • Ethics
  • Validation Techniques
  • Training Areas Extra: Continuing Education Offered To All Caregivers

Payment options

  • Insurance
  • Credit Card
  • Payment Options Extra: Ach Bank Withdrawal

Payment details

  • Payroll Provided For Caregivers

Bonded/insured

  • Bonded And Insured

Licenses

  • Licenses: Residential Service Agency R3274

Costs

  • Home Care Starting At: $20/month

  • Request Info

    Request Info

    2nd Family

  • By submitting this form, you agree to Caring.com's Privacy Policy, Terms of Use, and Agreement to be Contacted by Telephone.