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Right at Home Lafayette, LA

321 Travis St , Lafayette, LA 70503

(337) 284-9246

Verified Partner

4.72

(261 reviews)

Offers Home Care
Top rated on Caring.com

2020, 2021, 2024

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Reviews of Right at Home Lafayette, LA in Lafayette, Louisiana

4.72

(261 reviews)

    Top rated on Caring.com

    2020, 2021, 2024

    View More

    Provider of Choice 2024Employer of Choice 2024Leader in Experience 2024
    Home Care Pulse Certified 2024

    Allen C_4

    2

    April 24, 2024

    I am a current client of this provider

    They should improve the quality of the caregivers and send me someone consistent. I would like the caregivers to have better training and be of a higher quality. I also wish my caregivers were consistent, but there is a different one every day.

    Daveene S

    5

    April 17, 2024

    I am a current client of this provider

    They have made my experience by providing us good care. I like my worker.

    William Curtis B

    5

    April 17, 2024

    I am a current client of this provider

    They've helped the most by providing personal care and personal interest with what's going on. I like the service we get.

    Carl S_11

    5

    April 9, 2024

    I am a current client of this provider

    They do very well by helping me to walk. I like that they help me out quite a bit.

    Jerald L

    5

    April 3, 2024

    I am a current client of this provider

    The agency has helped me take care of my husband, I couldn't do it alone. I would recommend them because they are easy to work with.

    Anonymous_1712052576

    5

    April 2, 2024

    I am a current client of this provider

    They contact me frequently. They free up my time so I can go out.

    Alfred A

    5

    April 2, 2024

    I am a current client of this provider

    They have helped the most by allowing me to work while someone is there taking care of my mom. I have been with them for some years now, they are always helping us.

    Peggy F_2

    4

    April 2, 2024

    I am a current client of this provider

    The biggest help has been the people being nice to me. I like that the people are nice who work there.

    Laura F_7

    4

    April 1, 2024

    I am a current client of this provider

    They have helped the most by doing their job. I would recommend them because it is easy to accommodate you.

    William DAVID G

    5

    March 25, 2024

    I am a current client of this provider

    They are always smiling and are in good moods. They also get my medications. They do what they say they will do. They complete their promises.

    Ernest J D

    5

    March 12, 2024

    I am a current client of this provider

    I like that he is comfortable with the caregiver. The cleaning services could be better. The bathroom is not as clean as it could be.

    Donna V_2

    5

    March 12, 2024

    I am a current client of this provider

    It gives me peace of my and it gives my father companionship and an extra pair of eyes. They are easy to communicate with and the caregivers have been consistent.

    Ethel S_4

    5

    March 12, 2024

    I am a current client of this provider

    They've helped the most by bringing me to the store and cleaning my home. I like that they are professional.

    Victor H_1

    5

    March 12, 2024

    I am a current client of this provider

    They're constantly assessing and checking on caregivers, they've been in contact with us frequently. They are professional and they're always responsible when things need to be changed. The personnel are kind and caring.

    James B_67

    5

    March 8, 2024

    I am a current client of this provider

    We are in a health bind and things are difficult and they make it a lot easier They have been very flexible with our schedule.

    Carolyn L_8

    5

    March 8, 2024

    I am a current client of this provider

    She does everything for me. There have been times I didnt like the help.

    Eric M_9

    5

    March 6, 2024

    I am a current client of this provider

    I don't have to worry too much about what's going on with him. They have been responsive to any questions that I have had.

    Max H_2

    5

    March 6, 2024

    I am a current client of this provider

    The agency has been flexible with scheduling to make my experience positive. I would recommend them because they are very flexible and they send quality people that have a lot of experience.

    Arlene S_6

    5

    March 5, 2024

    I am a current client of this provider

    They've helped the most by doing everything she needs them to. I like everything about them the office responds quickly and the team of caregivers exceed my expectations entirely.

    Joyce A_13

    5

    March 4, 2024

    I am a current client of this provider

    They are pleasant and do what needs to be done. I like that so far everything is going good. Its a big help.

    Yvette B_2

    5

    March 4, 2024

    I am a current client of this provider

    Their presence has helped the most it eases my worry. There is always quality care available.

    Arthur Peter C

    4

    February 15, 2024

    I am a current client of this provider

    They help with feeding and changing him. I like it when they show up on time.

    Betty S_34

    5

    February 14, 2024

    I am a current client of this provider

    They have really helped my wife to have a companion while I am out working, and it has helped her tremendously. The care that my wife is getting is very good.

    Donald D_11

    5

    February 7, 2024

    I am a current client of this provider

    It helps both of us out so we can do our things. We are satisfied with the company.

    JoAnne K_2

    5

    February 5, 2024

    I am a current client of this provider

    I like that I have always had someone at my house. I am very satisfied. I like that they are very dependable.

    Anonymous_5938

    4

    February 5, 2024

    I am a current client of this provider

    The cleaning has been most helpful. They haven't been able to find someone steady to work Tuesdays and Fridays for me, so I've been getting different people every time and they don't know where anything is.

    Clifton N

    5

    February 2, 2024

    I am a current client of this provider

    I needed the help. I am in a wheelchair and I can't make my bed or do the housekeeping. The lady does what I ask her to do.

    AD

    5

    February 1, 2024

    I am a current client of this provider

    AD loves Ms Carmen. She’s a nice cleaner and she keeps everything shining. She is very nice, I like her! Thank you Ms Katelyn for sending her, I appreciate that!

    Anonymous_7557

    4

    January 25, 2024

    I am a current client of this provider

    It's helped by just having somebody here so I could work. I would like to see a little more training. We've done well with the people that come, but there have been a few where I don't want them to come back.

    Mary E_37

    4

    January 23, 2024

    I am a current client of this provider

    My mom needs overnight care, but it is not affordable for us. I like that they are professional. They should make their services more available.

    Brenda D_12

    5

    January 10, 2024

    I am a current client of this provider

    It's helped us a lot. We've been through other, and they were not good at all, and Right at home has been wonderful.

    Judith G_13

    5

    January 4, 2024

    I am a current client of this provider

    I was having to do everything for her, so they have been a great help. It took us a while to find a permanent caregiver, and she is amazing. So far it's working out great.

    Karen Dawn Y

    5

    January 4, 2024

    I am a current client of this provider

    They are making it the best they can. She doesn't require a lot. They feed her and do what they are required to do. They are polite and she likes them. They do their job.

    Joseph Wilton S

    5

    January 3, 2024

    I am a current client of this provider

    The services are very good. I have two aides that are taking care of me. My caregivers help me with my clothes and food. I like that this agency is very comfortable.

    Dr. J_2

    5

    December 20, 2023

    I am a current client of this provider

    I couldn't manage my mother without their help! I would recommend them because there isn't anything I don't like about them. They are very good at dealing with my mother, communicating, and they always provide quality care.

    Joseph D_11

    5

    December 19, 2023

    I am a current client of this provider

    They have made the experience positive because they have always communicated well. I would recommend them because we have had quality caregivers.

    Cynthia C_13

    5

    December 18, 2023

    I am a current client of this provider

    They get me in and out of the bathtub with help. Because of the services that you get. They are a good company that I could recommend to different people.

    Linda Y_2

    5

    December 18, 2023

    I am a current client of this provider

    The caregivers take me out if I need to go shopping or run errands. Everyone's been extremely nice and professional.

    Howard Mitchell M

    5

    December 12, 2023

    I am a current client of this provider

    They keep me informed with what's going on. They have a very good dispatcher that keeps me informed.

    Michelle B_24

    4

    December 7, 2023

    I am a current client of this provider

    If they could provide more hours, there would be more time to do the things that are important. I would like them to do more things on the care plan rather than just what my mother wants. I don't see as close as compliance as I would like.

    Alice B_12

    5

    December 5, 2023

    I am a current client of this provider

    the caregiver is very caring and does her job right. The agency is always there.

    Anonymous_5571

    4

    December 4, 2023

    I am a current client of this provider

    They provide care for Emily. They could find more aides.

    Irene L_10

    5

    November 16, 2023

    I am a current client of this provider

    I can go to work comfortably knowing I can trust the caregiver watching her. They have been very pleasant, and the sitter is very good.

    James T_22

    5

    November 16, 2023

    I am a current client of this provider

    Our current caregiver is really great. I like that the kindness of all the people who work there. I like Micheal. I appreciate the concern that they convey.

    Lonny James R

    4

    November 16, 2023

    I am a current client of this provider

    It has been really helpful. They really match up people. They make sure that the personalities match up and that there aren't going to be any issues.

    Debra "

    5

    November 7, 2023

    I am a current client of this provider

    It has made my parents living at home possible. We wouldn't be able to have mom at home without the care provided by Right at Home. There has been a high turnover rate of the caregivers they have provided us with. Mom and dad haven't clicked with all the caregivers, which has been hard, but it isn't the company's fault.

    Anonymous_6839

    5

    November 7, 2023

    I am a current client of this provider

    They have been very helpful. Everyone they have sent has been good. I like that if someone can not get here, they will most likely get someone in here.

    Clarence V_1

    5

    November 7, 2023

    I am a current client of this provider

    She is nice. She does anything I ask her. I like the housekeeper. I get the services from her when I was sick.

    Anonymous_7659

    5

    November 7, 2023

    I am a current client of this provider

    The provider helps to clean my apartment. One thing I like about the agency is they are understanding.

    Wallace B_1

    5

    November 2, 2023

    I am a current client of this provider

    Wallace walks with a walker and Curtis gets the walker from the porch and makes sure that he doesn't fall and helps climb the stairs to the bus. The driver, Curtis or CJ, is very friendly, helpful, and awesome.

    Clara W_4

    5

    November 2, 2023

    I am a current client of this provider

    Miss Sarah is great. They help with cleaning. I like the caregiver they sent. I had to let go some caregivers.

    Van A

    5

    November 1, 2023

    I am a current client of this provider

    She helps with her laundry. We only use one person and my mother is very pleased.

    Elaine D_4

    4

    November 1, 2023

    I am a current client of this provider

    They are very helpful to me, and they get me started on my day's work for what I have to do. I think they are good. They give personal care and the people that they send out are well-trained. They are trained in what to do and know how to conduct themselves with the clients.

    Leo G_1

    5

    November 1, 2023

    I am a current client of this provider

    Sometimes they do a little cooking. I like that they are dependable.

    Ida "Ginger" M

    5

    October 19, 2023

    I am a current client of this provider

    I don't ever have to do without them. They have been really good they have been conscientious, they follow directions, and I am pleased with them.

    Lory A T

    5

    October 19, 2023

    I am a current client of this provider

    The provider helps keep my mother in pace. The caregiver that is assigned to us is very nice and helpful.

    Matthew P_5

    5

    October 12, 2023

    I am a current client of this provider

    I have someone who helps me see since I am blind. They listen to my needs.

    Anonymous_7636

    4

    October 4, 2023

    I am a current client of this provider

    They have helped me progress. I like that I am well taken care of.

    Joseph D_10

    4

    October 4, 2023

    I am a current client of this provider

    I can move a little bit better than I once was. They are very prompt and give good service.

    Brenda A_5

    5

    October 3, 2023

    I am a current client of this provider

    They let me sleep at night knowing that the caregiver is here to take care of my mom at night. I would recommend them because they do their best to get someone to meet your needs. They fill in whenever there's a caregiver that calls out.

    Richard L_19

    4

    September 19, 2023

    I am a current client of this provider

    The caregivers can be more dependable. They provide good services.

    Sandra "Sandy" P

    4

    September 19, 2023

    I am a current client of this provider

    Right now I'm having some extra issues, I just had a minor surgery, but they are doing pretty good. Even though I've had a variety of people coming so far, everyone has been very nice and helpful.

    Stella A_1

    5

    September 14, 2023

    I am a current client of this provider

    They provide care for my husband and myself daily. I think they provide excellent service and care to their patients, and they're sincere.

    Warren B_2

    5

    September 8, 2023

    I am a current client of this provider

    They have helped the most by cooking for me and cleaning up. They are nice when they treat me.

    Darnell M

    5

    September 5, 2023

    I am a current client of this provider

    It relieves some pressure off of me. She has dementia and I need a break sometimes. They are really on top of things and check in regularly.

    Sherry Lynn Sim T

    5

    September 5, 2023

    I am a current client of this provider

    It's been great, I get the help I need. So far, they've been able to get the care I need.

    Frances C_5

    5

    August 24, 2023

    I am a current client of this provider

    When they come in, they are bright and cheerful. I really enjoy the service I am getting.

    Stephanie P_7

    5

    August 15, 2023

    I am a current client of this provider

    I like that they always keep us informed. I like that we switched to them and found out that they have more employees and access to people.

    Willie B_1

    5

    July 26, 2023

    I am a current client of this provider

    I don't have to constantly worry all day long because I know that she has care. I like that they are here if we have questions. In the past, when our primary caregiver has had to call in, there wasn't a replacement.

    Glynis J

    4

    July 14, 2023

    I am a current client of this provider

    No, everything is pretty much done, and I'm satisfied. I have no complaints or problems.

    Marjorie L_4

    5

    July 6, 2023

    I am a current client of this provider

    They've helped me the most by coming often and answering my questions when I call. I like the different times they work at.

    Eldine "Deenie" D

    5

    July 5, 2023

    I am a current client of this provider

    It's helpful that they're here. If I need anything, she's right there. That's important when you're old and can't do anything yourself. I don't have to go anyplace to get their service. The services come to me, and that's very important, especially when you're feeling bad.

    Anonymous_7447

    5

    June 12, 2023

    I am a current client of this provider

    They help me understand numbers since I cannot understand calendars and math. She helps with my scheduling. I would recommend them. I like that they give me the ability to get places I want to go.

    Jesse G

    5

    June 9, 2023

    I am a current client of this provider

    My caregiver is my representative because she is a very good and exceptional. I like that they are acceptable to my needs, make sure everything is there, and they keep my house clean.

    Dolores G_2

    5

    June 9, 2023

    I am a current client of this provider

    Let me know of things I wouldn't know otherwise, the nurses come by to check in, and it gives me freedom to actually have a life. They are punctual and keep me informed.

    Charles A_10

    5

    June 8, 2023

    I am a current client of this provider

    They reach out often to make sure everything is good. They are well trained, and they are quick.

    Alice R_3

    5

    May 18, 2023

    I am a current client of this provider

    I like all the help I get. They are very caring. I like how helpful they are.

    Rick H_4

    5

    May 11, 2023

    I am a current client of this provider

    They have excellent communication and they listen to needs. I like that they are quick to react to calls and make things happen on a short notice.

    Tommie C

    5

    May 5, 2023

    I am a current client of this provider

    My dad has been able to return to work because there is someone to be home with her. It has been very easy to work with them.

    Gwen Z

    5

    April 21, 2023

    I am a current client of this provider

    The services are helpful because my mom enjoys them helping with my father. I like that they keep them company. I would come more often, and now I don't come so often. I look forward to coming to see that they have company. I would recommend Right at Home because they do everything. My dad has dementia, and my mom can still get around and do things.

    Darlene T_5

    5

    April 21, 2023

    I am a current client of this provider

    It has been a positive experience because they are just very hands-on, and they communicate very well. I would recommend them because of the quality of care and professionalism.

    Charles Gilbert D

    5

    April 21, 2023

    I am a current client of this provider

    It's great, the young man who comes is very nice and polite. They are all very nice and informative.

    Patrick B_9

    5

    April 4, 2023

    I am a current client of this provider

    They are always on time, which helps me out a lot. One thing I like about the services is that they give you good honest people.

    Charles Richard D

    5

    April 4, 2023

    I am a current client of this provider

    They have helped with her being here, helping me do things that I can't do anymore. I like that they are dedicated.

    Paulette L_1

    5

    March 22, 2023

    I am a current client of this provider

    Visiting with her helps her the most. It relieved a lot of pressure off of me. I like the quality of the caregivers.

    Richard F_22

    5

    March 9, 2023

    I am a current client of this provider

    The care provider has been the best thing about the company. One thing I like about the services is that the caregivers have been far more than we have expected.

    Anonymous_7076

    5

    March 9, 2023

    I am a current client of this provider

    I feel secure knowing that they'll be there. They've been reliable and if I have problems they are very responsive. They're very easy to work with.

    Alden and Laura W

    3

    March 2, 2023

    I am a current client of this provider

    They could be more flexible. The duties of the caregivers that come, they are very limited.

    Wedisse Joseph T

    5

    March 2, 2023

    I am a current client of this provider

    They are tremendously helpful with my dad. They do whatever is needed for him to survive. I like the people that we have to deal with.

    Mary "Lillian" B

    5

    February 27, 2023

    I am a current client of this provider

    The nurse comes to check on my mom and the physician's assistant comes, so we no longer have the trouble of having to take her to the doctor. Every person that has come to see my mom has the best personality and they are so outgoing and friendly. They make my mom feel really comfortable.

    Gilbert B_1

    5

    February 14, 2023

    I am a current client of this provider

    They help me with everything like fixing my food, washing my clothes, and what they are supposed to do. I like that they clean everything and wash my clothes.

    Anonymous_5544

    4

    February 8, 2023

    I am a current client of this provider

    They offer services that take care of the client's morning care. Right now, everything is going well. They could be a little more consistent. They have a lot of turnover in staffing.

    Joanne E_1

    5

    February 4, 2023

    I am a current client of this provider

    They help me now that I am in a wheelchair and can't do things. They just go for it! I absolutely would! Right at Home impresses me.

    Donald B_22

    4

    January 20, 2023

    I am a current client of this provider

    They are fine, they help me get through. The people that I have been assigned are trustworthy and do their job.

    Mary C_62

    5

    January 19, 2023

    I am a current client of this provider

    They really care for their clients. Right at Home really cares for their clients. They are very compassionate.

    Chester Joseph G

    5

    January 4, 2023

    I am a current client of this provider

    They have all been kind, and they have done all the work I have requested of them and I cannot ask of anything more. I like that they are on time. They do very well in my home and clean my home.

    Pitre

    5

    January 2, 2023

    I am a current client of this provider

    Right at home was a great agency for us. They provided all of my husbands needs. Ms. Amy did a great job at pairing us up with Ms. Debra. Ms. Debra was an awesome caregiver, she went above and beyond for Louis care. She was like family to us. Thank you’ll for the help during out time of need. Highly recommended.

    Laura D_12

    5

    December 22, 2022

    I am a current client of this provider

    They are willing to help me. The people they send are very knowledgeable and work well.

    Christina R

    5

    December 19, 2022

    I am a current client of this provider

    They make sure that I'm comfortable. Very prompt when it came to picking me up. They're very considerate of my situation. They're very nice and willing to help.

    Louella C

    5

    December 7, 2022

    I am a current client of this provider

    The provider has helped by assisting with my daily needs. I like the care and promptness.

    Anonymous_6814

    3

    December 2, 2022

    I am a current client of this provider

    They could be more observant and should understand what needs to be done just by looking around if trained properly. If someone doesn't come, they could call plenty ahead to let me know, as they call last minute to replace someone else instead of giving me the chance to see if I want one or not.

    Anonymous_6796

    5

    December 2, 2022

    I am a current client of this provider

    The caregiver comes and makes him breakfast. She helps him get dressed and showers. I like how they come out and check on the client.

    Bonnie

    4

    November 27, 2022

    I am a current client of this provider

    I have Right at Home, and I'm getting great service. I have a lady that comes in and she helps me with my housework and she helps me dress and any other thing that I need. I've been using them for two-and-a-half months now. The caregiver is really wonderful. I love it. I'm satisfied with the care I get and with the company. I'm just very satisfied.

    Markey Mark

    5

    November 18, 2022

    I am a current client of this provider

    I have used Right at Home Lafayette 3 times in 2022 before & after various medical procedures to meet post treatment transport requirements. Their name says it all! Jennifer, Michael, & Monica will ensure that you feel comfortable that you made the right decision to use their services to pick you up & get you back right at home. Right at Home Lafayette is the right choice for my pending medical procedures.

    Provider Response

    We are very pleased that our services are working well for you. Thank you so much for your kind review.

    Linda S_59

    5

    November 16, 2022

    I am a current client of this provider

    It's wonderful to have a few hours to myself. So far there have been personnel issues, but everything has been going well lately.

    Raymond C_7

    5

    November 16, 2022

    I am a current client of this provider

    Before we used them, we couldn't get my father to shower, and now he is showering and he has made a big difference. They are very nice, and their caregivers are wonderful.

    Bonnie M_16

    5

    November 9, 2022

    I am a current client of this provider

    It makes my life and day easier because she helps me a lot. I love my caregiver, she is amazing.

    Savannah D

    5

    November 2, 2022

    I am a current client of this provider

    They help the client shower, talk with her, and give medication. I would like better quality sitters.

    Frances B_12

    5

    October 8, 2022

    I am a current client of this provider

    They provide services to get her cleaned and clean the bathroom. I like them because they are friendly and care about the services they provide.

    Ina V

    5

    October 4, 2022

    I am a current client of this provider

    They help me with anything I ask them to do. They help me with my personal hygiene needs. I like the way the caregiver works and helps me.

    Theresa A_4

    5

    September 27, 2022

    I am a current client of this provider

    Briana/Bree and Natalie help out a lot. We all have jobs and now we have the girls during the day. They get her up, make her lunch, and get her ready to bed. They are a big help. The caregivers that my mom has now are just excellent. We have had some caregivers that were not, but we talked to the agency and asked them to find someone else - which they did.

    Rosie A_2

    5

    September 26, 2022

    I am a current client of this provider

    I am new to all this, so I am not sure how the caregivers could have a greater impact. They're very good, and I am very happy with their help. The caregivers have helped the most by giving my husband his food and helping him with dressing and showers sometimes. I like the agency because they help out the client, and we have a great service. I am happy with them.

    CGA

    5

    September 22, 2022

    I am a current client of this provider

    This agency provides extremely good care. The sitters are very well trained, very compassionate, and knowledgeable. The sitters love what they do. I trust Right at Home to provide the care my dad needs.

    Susan B_59

    5

    September 15, 2022

    I am a current client of this provider

    They have sent capable people to take of my mother as per my request. I like that they are easy to work with and are very professional.

    Bonnie T_1

    5

    September 15, 2022

    I am a current client of this provider

    They check to see if everything is going well. The caregivers speak up for me, and they help me.

    Cynthia T_3

    5

    September 1, 2022

    I am a current client of this provider

    They provided a good caregiver. I like the caregiver that they provide.

    Anonymous_3333

    4

    August 19, 2022

    I am a current client of this provider

    We finally got a good caregiver and she is amazing. They have people in the office who didn't know who was going to come, but it looks like they are finally getting stuff figured out.

    Brian L_8

    5

    August 9, 2022

    I am a current client of this provider

    The provider has helped him the most by bathing him, feeding him, and making sure that everything is ok. I like they are dependable and we are able to find someone else when the person doesn't show up. The caregiver is very polite and excellent.

    Rick B_11

    5

    August 2, 2022

    I am a current client of this provider

    They do things that I wouldn't be able to do. We have liked our caregivers.

    Jonathan W_3

    5

    July 21, 2022

    I am a current client of this provider

    They have been very good with helping me out with what I need. they will help me when I have to go to the hospital they will help. They have been very helpful and I really appreciate it.

    Paula R_6

    4

    July 7, 2022

    I am a current client of this provider

    The have helped with providing services, but they have staffing issues. Some of the caregivers are good. However the company is not responsible for sending someone on a regular basis.

    Irene L_7

    5

    July 2, 2022

    I am a current client of this provider

    It has helped since now we have access to help. I like that the caregiver we have is excellent.

    Roy M_8

    5

    June 8, 2022

    I am a current client of this provider

    Giving me rides to the store. The lady is awesome that takes care of me and we been good friend.

    Claire H_1

    4

    June 2, 2022

    I am a current client of this provider

    When it works, it's a tremendous help. They need to set up more regular staff and not leave me with nobody. It has improved over the last couple of weeks. Most of the time it hasn't been good at all.

    Michael B_40

    5

    May 9, 2022

    I am a current client of this provider

    Right at Home has made my experience positive by providing me with extra time to do what I need. I like Right at Home because their caregivers are punctual and they have backup caregivers.

    James L_33

    5

    April 6, 2022

    I am a current client of this provider

    It's been very good. They help make sure I don't fall and help me get a bath when I'm ready for one. I like that they are on time and they come when they are needed.

    Michael G_8

    1

    April 4, 2022

    I am a current client of this provider

    If they would work it would be good, but they just sit on their phone. When the workers come, they should do their work and not just sit down.

    Provider Response

    Though we cannot discuss the specifics of a client we can share our policy on clients unsatisfied with the performance of their caregiver. We strongly encourage clients to notify us immediately if a caregiver is not performing as required. We respond immediately to correcting the issue as many of our reviews can attest to. Based on the preference of the client, we either retrain the caregiver or remove the caregiver and replace with someone else. We are sorry when any client’s experience has been less than excellent!

    Anonymous_5871

    3

    March 19, 2022

    I am a current client of this provider

    They could have a greater impact if I wasn't paying so much. They could have coverage for caregivers that call out.

    Anonymous_5820

    3

    March 1, 2022

    I am a current client of this provider

    One of the caregivers doesn't know how to do laundry. I think the caregivers need to be trained more because it seems like they haven't had any training at all.

    Harney N

    4

    March 1, 2022

    I am a current client of this provider

    It has helped him be able to walk, bathe and walk. They could keep their clients in contact about their care.

    Susan B_25

    5

    February 16, 2022

    I am a current client of this provider

    They have given excellent care to my mom, the sitter spends time and being personable and made my mom feel comfortable. I like that they are easy to schedule with and they are very experienced.

    Clara *

    4

    February 16, 2022

    I am a current client of this provider

    They offer to send substitutes when the person cannot come. I like that they have good caregivers. They are very positive people.

    Michelle B_18

    5

    February 3, 2022

    I am a current client of this provider

    The caregiver is a great help. They tend to my nanny's needs. The worker we have from Right at Home is wonderful.

    Louis P_4

    5

    February 3, 2022

    I am a current client of this provider

    Whatever he needs, they are there to take care of it. They care for my husband so I can go to work.

    Angeline D

    5

    January 24, 2022

    I am a current client of this provider

    They send me the woman I need to help clean up. They answer your questions and give you what you need.

    Noicy L

    4

    January 12, 2022

    I am a current client of this provider

    The service is great. It's a lot of help. I was his caretaker but I couldn't do it anymore. I had been in the hospital and was unable to care for him. We were able to get someone to help us. I would like to see Right at Home improve on nothing really. it's really good. They are very attentive.

    Kathleen L_1

    4

    January 5, 2022

    I am a current client of this provider

    I really lost my cool over the one who did my laundry and bedding wrong. My daughter had to come over and redo everything and she was really upset. I don't think they are quite aware of what is going on, so you have to let them know. I had a good day with one and two bad days with two other caregivers who were just starting out. I told them they needed to have more training. They needed to be shown how to make a bed because they didn't know how to do it well. I did a good bath from them. I already told Right at Home that. I don't mind telling people that if they need help, this is a good place to go. They just need to know what they can do when they are alone with the clients. They just talk to them. I don't know if they tell them how to make a hospital bed, which is the easiest thing to make up. I even taught all my children how to do that and they taught their children

    Jarad F

    5

    December 3, 2021

    I am a current client of this provider

    I like that it's almost like having a friend instead of an employee. I've had a chance to work with a couple of the ladies and they've been very nice. It's nice to have some help cooking and cleaning. If I need transportation they help.

    Anonymous_4556

    5

    December 2, 2021

    I am a past client of this provider

    it was nice to know that she was being taken care of, and going to the doctors. They would reach out and would take care of my aunt well.

    Shelly S_3

    5

    November 9, 2021

    I am a current client of this provider

    The agency is easy to get ahold of when we need them. The services are convenient for my mother.

    Patsy A

    4

    October 21, 2021

    I am a current client of this provider

    They show up when they are supposed to. They could be better with communication.

    Mark R_12

    5

    October 15, 2021

    I am a past client of this provider

    It did appear to me every time I went that she was comfortable. I felt that the young ladies they sent out were very attentive.

    Eugene "Gene" B

    5

    October 8, 2021

    I am a current client of this provider

    She is really helpful. She listens to his needs. It has helped us having someone else there. We want more services. He is part of the VA. They came and listened. Kayla is very good. That is his caregiver.

    Gerryl D

    4

    October 4, 2021

    I am a current client of this provider

    It makes my life easier that they come here and take care of me. I'm happy with their service.

    Malcolm M

    4

    August 6, 2021

    I am a current client of this provider

    They would sometimes leave early. I wish they didn't. When someone can't come over, they find a replacement quickly.

    Michelle M_20

    4

    August 5, 2021

    I am a current client of this provider

    She does whatever my mom needs. She takes the curtains down. She washes the linen. They could have more consistency with caregivers. We were finally able to get a consistent caregiver.

    Tanya S_1

    5

    August 3, 2021

    I am a past client of this provider

    They were helpful for me, because I work 7 days a week. I wouldn't be able to do it. I think were excellent at communication.

    Eddie J

    5

    July 28, 2021

    I am a current client of this provider

    They take care of him and do things for him. They are really good at caring and that makes life easier. They are on time and do really well with him.

    Michael P_10

    4

    July 23, 2021

    I am a current client of this provider

    The caregiver they send helps cook and clean for me which I can't do. It took too long to find the caregiver that was a good match for me.

    Craig F_4

    5

    July 14, 2021

    I am a current client of this provider

    They do a good job taking care of her daily needs. I feel that they have professional staff and they can be easily called upon.

    Provider Response

    Customer satisfaction is our goal and we are very thankful for your feedback.

    Anonymous_5035

    5

    July 7, 2021

    I am a current client of this provider

    They give us competent and well-trained caregivers. I like that they are very professional. I have had no problems with them.

    Beth D_2

    5

    June 18, 2021

    I am a current client of this provider

    It helps us all very much. Both of my parents have dementia, so they help them be able to stay in their own home. I like that they are good at their job.

    Lawrence P

    5

    June 16, 2021

    I am a current client of this provider

    They just did a good job and get me my care. This is my first time, but I have had good service.

    John C_41

    5

    June 9, 2021

    I am a current client of this provider

    They've made my life easier by sending the girl that we have. She jumps in and does whatever is needed. I don't even have to ask her to do anything. I would tell a friend that they're dependable.

    Twila P

    5

    May 13, 2021

    I am a past client of this provider

    They have been accommodating, and anytime I need anything, they try to fill that need. I like that they were very accommodating. Twila has dementia and they provided someone to help mostly.

    Molly W

    5

    May 12, 2021

    I am a current client of this provider

    They could go down on their prices, but they're doing a great job. Everything has been going well.

    Pat H_11

    5

    April 20, 2021

    I am a past client of this provider

    When she went to the facility, we had some sitters were inattentive. I was unimpressed. I like them when the bathers came to our house. She was hard to deal with and they knew what they were doing.

    Vernon V_2

    5

    April 15, 2021

    I am a current client of this provider

    They help me feel mentally and physically better. They have a really good reputation.

    Helen S_17

    5

    April 6, 2021

    I am a current client of this provider

    She is really comforting to my mom. My mom's bath lady is excellent.

    Morgan T

    3

    April 5, 2021

    I am a current client of this provider

    I would like for the caregivers to show up when they are supposed to. I would like them to manage their employees better and improve their organization.

    Martha L_5

    4

    April 5, 2021

    I am a current client of this provider

    The agency is helpful by being available to provide the care I need when I need it. I like that they provide good quality of care.

    Anna B_5

    5

    March 30, 2021

    I am a past client of this provider

    They did everything she needed. They fed her. I didn't have to look for a sitter. Every time a sitter couldn't make it, they took care of it. They found someone to fill in.

    Beth Trahan

    5

    March 9, 2021

    Other

    I cannot say enough about the quality of service we received while my sister was being cared for by Right at Home. They went above and beyond to make sure she was safe and well cared for. We were very pleased not only with the caretakers who tended to my sister but the level of service the office staff gave us daily. They were constantly overseeing that the caretakers were doing what was best for my sister! Our needs were tended to in a timely manner and the staff was always reachable. If it weren't for the fact that my sister needed constant care and is now in an assisted living, Right at Home would still be caring for her. I highly recommend them!

    Mitch V

    5

    February 25, 2021

    I am a current client of this provider

    I have a relationship with them. Everyone they send to us has been good.

    Bernadette M_1

    5

    February 24, 2021

    I am a past client of this provider

    They made sure the caregiver was making it on time. They kept me informed. They were available when I needed them.

    Terry L_6

    5

    February 24, 2021

    I am a current client of this provider

    When I need transportation they take care of it. If I have a problem I can call the agency.

    Rita C_6

    5

    February 24, 2021

    I am a current client of this provider

    They have been sending good people here. They help me with my walking. I like the people who work for this company.

    Candi L

    5

    February 24, 2021

    I am a past client of this provider

    They helped most by being flexible and available whenever I needed them. They were easy to schedule with and there was good communication with email on whatever I need. Their caregivers are very well trained and pleasant.

    Paula P_4

    5

    January 29, 2021

    I am a current client of this provider

    They are taking the daily worry off and I know they're being taken care of because we are not there. I like the way they work with the family and how they work with my parents.

    Laura P_8

    1

    January 29, 2021

    I am a past client of this provider

    There was a lot of changeover in the caregivers. It would be nice if there was consistency. I would like better communication. My mom ended up without care since she did not have eyes on her. They are likely the ones who brought bed bugs into our house. I would like to see a higher standard of care. They could have put the caregivers in a suit then told them to take off the suit when they left my mother's house. They did not do anything to try to stop that. Since no one had eyes on her she suffered a medical problem.

    Provider Response

    Though we cannot discuss the specifics of a client we can share that in situations (extremely rare) where a client or caregiver reports bedbugs we require proof of no bedbugs in the home for the client and caregivers in question to return to receiving or providing services. We provide the names of certain pest control companies who can perform checks and formally document removal. It is up to the individuals whether they take our advice and then are able to resume services. It is difficult to determine where bed bugs come from in homes with regular visitors outside of our services especially when we are only retained for services a few times a week. We are sorry for any inconvenience that causes an interruption of services!

    Johnny V

    4

    January 28, 2021

    I am a current client of this provider

    When they're here, they're helpful. They get me ready for the day and put me down to sleep. They could have more reliable workers.

    Pauline R_2

    5

    December 22, 2020

    I am a past client of this provider

    They helped very much with the client. I like that they were always on time, and they were very polite and patient.

    Joseph G_9

    5

    December 22, 2020

    I am a current client of this provider

    My caregivers will prepare meals and do chores for me. This agency provides me with quality caregivers who are on time.

    Lorainne R

    5

    December 22, 2020

    I am a past client of this provider

    The provider helped me the most by sending people to take care of my mother when we needed them. I like that they were always on top of things when we needed them to be.

    Janet C_13

    5

    November 30, 2020

    I am a past client of this provider

    She was falling constantly. Which made her a hazard to herself. They provided the safety for her. They are extremely reliable. I did not have to worry about the staff. They were there and I was notified about who would be with my mother. They were compassionate and kind. They were very good with my mother.

    Jennifer (_1

    5

    November 30, 2020

    I am a past client of this provider

    They assisted her in anyway that they could around the house and personally. I liked that they were very convenient to have there for her.

    Andre D

    5

    November 30, 2020

    I am a current client of this provider

    I do not have to be with my dad as much when the caregivers are there. There is really good communication.

    Mildred D

    5

    October 30, 2020

    I am a current client of this provider

    I know when the PCA comes, she is a very good representative of the agency in the type of the care and the amount of work that she does. The person that comes here, she is always on time. She is very good with my mom and we have never had any problems.

    Beth F_4

    5

    October 30, 2020

    I am a current client of this provider

    They have been able to help my mother organize her room and put things where she needs them. They are easy to get in touch with and are very good at getting who you want and the times you need.

    Doris L_2

    5

    October 30, 2020

    I am a past client of this provider

    I was trying to help my wife with cancer. They help with balancing the times for both. They are courteous.

    Matt L_1

    5

    September 30, 2020

    I am a current client of this provider

    They are super coordinated. I couldn't survive without them. I am really happy with them. I have no problems. I think that it is worth it and convenient.

    Elaine C_2

    5

    September 30, 2020

    I am a current client of this provider

    She makes sure she takes her medicine, and she makes sure she eats. Her health is improving with who is taking care of her. They work on their own time.

    Carla R_2

    5

    September 30, 2020

    I am a current client of this provider

    They keep her comfortable and content. They provide a good consistent care to my mother.

    Tessie J

    5

    August 27, 2020

    I am a current client of this provider

    Before they got here, the house was a mess. I felt safer with them here. I think it was personal. They cared about what I needed when they were here. They were willing and ready to do whatever I needed.

    Judy G_12

    5

    August 27, 2020

    I am a past client of this provider

    They were doing what their job told them to do. I did not have a lot of time to plan and we went with it. They came on time and did what they were suppose to do.

    O.J. T

    5

    August 27, 2020

    I am a current client of this provider

    Just the fact that they are here to help me. I could not handle him myself. They always call and let me know who is coming. They have done a good job finding someone.

    Bruce S_5

    5

    August 27, 2020

    I am a current client of this provider

    It's been very helpful because I am getting relieved of taking care of my wife. The reason I got started with them is because they offered two hours of service if we needed. We just needed a little bit of help.

    Lee R_2

    5

    August 27, 2020

    I am a current client of this provider

    I'm able to get out that one day a week. It was a wonderful experience. My husband enjoys them.

    Susan R_23

    5

    July 28, 2020

    I am a current client of this provider

    They wait on me and do what needs to be done. Their people show up on time, they are very polite and very helpful.

    Ann G_16

    5

    July 21, 2020

    I am a current client of this provider

    They help her with all her daily activities. They are reliable.

    Michelle L_6

    5

    March 24, 2020

    I am a current client of this provider

    Having help to care for my aunt has eased the burden off of me. I like the care they give my aunt, they're responsive and always answer the phone and my questions. They take care of her needs.

    Carol A_13

    5

    March 12, 2020

    I am a current client of this provider

    They are here when I can't be here. They are reliable.

    Dallas M

    5

    March 4, 2020

    I am a past client of this provider

    They took care of his every need and were there 24 hours a day. I was very satisfied with them. I liked that they were always there and took excellent care of him.

    Roland "Rags" G

    5

    March 4, 2020

    I am a current client of this provider

    For 4 hours, I can do what I want and know that he is being taken care of. They are good people and they send good caregivers.

    Margaret H_8

    4

    February 24, 2020

    I am a current client of this provider

    It is quite a bit beneficial to my daily life. I like that the caregivers are very nice.

    Rodolphe F

    5

    February 21, 2020

    I am a current client of this provider

    It gives him someone else to take care of him. It lets me do errands and get away from it all. They are reliable.

    Helen M_26

    4

    February 13, 2020

    I am a past client of this provider

    They acted like a long lost friend, and I like that. I would recommend them. I didn't even know they were in town before, but they did a good job.

    Jeff W_6

    5

    February 5, 2020

    I am a current client of this provider

    It has helped out a lot. We needed somebody to sit with him when we couldn't be there. One of their caregivers were pretty disappointing, but the others are pretty good.

    Stephanie F_1

    5

    January 18, 2020

    I am a current client of this provider

    They have somebody there to take care of my loved one. They run a very good business.

    Roy G_1

    5

    December 20, 2019

    I am a current client of this provider

    They make my life easier by taking me to my appointments when I need to go, and they help clean around my house. I like that they look after me really well, and they are reliable.

    Cherie H

    5

    December 14, 2019

    I am a current client of this provider

    I still have other things that need to be taken care of, but that doesn't relate to them at all. I like my caregiver, and I also like the promptness of the scheduler and the online scheduling system, calendar, and payment system. All of that makes it easy.

    Derrick W_1

    4

    December 13, 2019

    I am a past client of this provider

    They picked me up and sat in the house for a little while. They picked me up on time.

    Madonna G

    5

    December 5, 2019

    I am a current client of this provider

    The caregiver that comes does the mopping, and the caregiver usually comes on time. The caregiver that comes really helps and will work with me to change the bed sheets.

    Anonymous_2805

    3

    November 21, 2019

    I am a past client of this provider

    I wanted to get used to one person, and I wanted them to get used to me. I had different people in here every time they would come.

    Carmen B_2

    5

    November 20, 2019

    I am a current client of this provider

    They call us, and that's good. They keep in touch with us. I like that they're very dedicated to keeping everything straight about who's coming. I like that a lot. I also like the people they send here.

    Anonymous_2875

    4

    November 13, 2019

    I am a current client of this provider

    They have helped me out by being accurate. They come when they say they will come. I have been satisfied with them. I think what they are doing is great.

    Anonymous_2731

    5

    November 13, 2019

    I am a current client of this provider

    They have helped me out by getting my parents to and from doctor's appointments. I like that they are courteous and prompt.

    Barbara D_17

    5

    October 22, 2019

    I am a current client of this provider

    They help the most by communicating with me and my loved one, that way we can both know what happens next. They help by being on time every day. She helps out a lot and shows that she has my best interests in mind. I like the fact that they care and are very patient. They take the time out with the clients and give them exactly what they need, want, or ask for.

    Willie Mae G

    4

    October 11, 2019

    I am a past client of this provider

    They did everything that was required and that she needed. I don't think there was anything else they could have done. They are caring, and they had knowledge of what was going on.

    Anonymous_2568

    4

    October 11, 2019

    I am a current client of this provider

    The two I have right now are very good. My mom can't do anything on her own, expect feed herself. They get her out of bed. I have been through 10 sitters. They will send someone that will last a week, then quit and leave. The process to get where we are has been difficult.

    Anonymous_2638

    4

    October 11, 2019

    I am a current client of this provider

    They do a little bit of light work, which is good, like washing dishes. If I have something that comes up and I need somebody, they usually get them in time.

    Catherine G_3

    5

    October 5, 2019

    I am a current client of this provider

    He hasn't fallen since they got there, and that is the point. He is a fall risk. The management is very responsive.

    Betty B_17

    5

    September 26, 2019

    I am a current client of this provider

    They arrive when they're supposed to and help me in any way that I need help. I'm perfectly satisfied with the caregivers because they're good and accommodating.

    Susan E_3

    5

    September 24, 2019

    I am a current client of this provider

    I can't be with my husband 24 hours, so I know he is being taken care of when I am not there. I like the personal care. And they are reliable.

    Richard H_23

    4

    September 24, 2019

    I am a past client of this provider

    They helped the most with her day-to-day care and were very personable with her. Because of the way they acted in the end, I am not sure I would recommend them. They need to do what they promise.

    Elaine M_1

    5

    September 19, 2019

    I am a past client of this provider

    They helped me the most by doing everything for my mom, so I didn't have to do anything. I like their service. They are understanding.

    Michelle D_2

    5

    September 19, 2019

    I am a current client of this provider

    They're always prompt, and it's always been good. It was easy to set up the schedule. They were prompt about finding someone.

    Amanda S_1

    5

    August 28, 2019

    I am a current client of this provider

    It has been a positive impact, especially with the caregiver we have right now. Her interaction with him is really positive and upbeat. They provide responsible sitters that interact with the patient really well.

    Joseph L_6

    5

    August 19, 2019

    I am a current client of this provider

    They work with him, and he's improved. I like that they do exercises with him and play games with him.

    Carol A_10

    5

    August 19, 2019

    I am a current client of this provider

    We have 24-hour care, so they put makeup on her and take her where she wants to go within the facility. They've increased her longevity. It's the best company. They have excellent care.

    Romona B

    4

    July 31, 2019

    I am a current client of this provider

    They come in, and it gives me little time to do the things I need to. We need the same people to come at the same time because of my mother's condition, and they've been sending us different people.

    Anonymous_2148

    5