They do whatever I need them to do.
The care is excellent because the people are very caring.
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Reviews of Right at Home Lafayette, LA
Home Care Reviews for Right at Home Lafayette, LA
October 29, 2019
I am a current client of this provider
October 28, 2019
I am a current client of this provider
It's nice to know that someone is with my mom because my brother and I work.
I like that my mother seems to be happy with the service, and as long as she is happy, we are happy.
October 22, 2019
I am a current client of this provider
They are just there for me. They help me keep my house clean.
I like that they are caring and that they try to help me out a lot.
October 22, 2019
I am a current client of this provider
They help the most by communicating with me and my loved one, that way we can both know what happens next. They help by being on time every day. She helps out a lot and shows that she has my best interests in mind.
I like the fact that they care and are very patient. They take the time out with the clients and give them exactly what they need, want, or ask for.
October 10, 2019
I am a past client of this provider
They did everything that was required and that she needed. I don't think there was anything else they could have done.
They are caring, and they had knowledge of what was going on.
October 10, 2019
I am a current client of this provider
The two I have right now are very good. My mom can't do anything on her own, expect feed herself. They get her out of bed.
I have been through 10 sitters. They will send someone that will last a week, then quit and leave. The process to get where we are has been difficult.
October 10, 2019
I am a current client of this provider
They do a little bit of light work, which is good, like washing dishes.
If I have something that comes up and I need somebody, they usually get them in time.
October 04, 2019
I am a current client of this provider
He hasn't fallen since they got there, and that is the point. He is a fall risk.
The management is very responsive.
September 26, 2019
I am a current client of this provider
They arrive when they're supposed to and help me in any way that I need help.
I'm perfectly satisfied with the caregivers because they're good and accommodating.
September 24, 2019
I am a current client of this provider
I can't be with my husband 24 hours, so I know he is being taken care of when I am not there.
I like the personal care. And they are reliable.
September 24, 2019
I am a past client of this provider
They helped the most with her day-to-day care and were very personable with her.
Because of the way they acted in the end, I am not sure I would recommend them. They need to do what they promise.
September 19, 2019
I am a past client of this provider
They helped me the most by doing everything for my mom, so I didn't have to do anything.
I like their service. They are understanding.
September 19, 2019
I am a current client of this provider
They're always prompt, and it's always been good.
It was easy to set up the schedule. They were prompt about finding someone.
August 28, 2019
I am a current client of this provider
I think they need to do more housekeeping.
I think they need more qualified employees.
August 27, 2019
I am a current client of this provider
It has been a positive impact, especially with the caregiver we have right now. Her interaction with him is really positive and upbeat.
They provide responsible sitters that interact with the patient really well.
August 27, 2019
I am a current client of this provider
The consistency of the caregivers has been pretty much been the same because she has dementia. They have been very kind and considerate.
The consistency of the caregivers for my mother-in-law has been great.
August 19, 2019
I am a current client of this provider
They sent me someone who works well with my mother and is a very dependable person.
They sent me a very reliable person.
August 19, 2019
I am a current client of this provider
They work with him, and he's improved.
I like that they do exercises with him and play games with him.
August 19, 2019
I am a current client of this provider
We have 24-hour care, so they put makeup on her and take her where she wants to go within the facility. They've increased her longevity.
It's the best company. They have excellent care.
July 31, 2019
I am a current client of this provider
They come in, and it gives me little time to do the things I need to.
We need the same people to come at the same time because of my mother's condition, and they've been sending us different people.
July 30, 2019
I am a current client of this provider
She does everything for him.
I like the caregiver that we have right now.
July 30, 2019
I am a current client of this provider
They always send somebody that is well trained. The only bad thing is that I have to orient them to the house.
When something happens like today, my schedule to a doctor's office changed. I had to take a day that Right at Home would come. I had to change the time to the afternoon. They were able to help me and find somebody new.
July 18, 2019
I am a current client of this provider
The girl who stays with her has been super attentive, even though my mom has been really difficult. She is such a sweetheart and has tried to do everything. She really has gone above and beyond.
They are very easy to reach when I need to speak to someone.
July 18, 2019
I am a past client of this provider
They helped him bathe, took him to the bathroom, and did everything. He couldn't do anything for himself.
They would send nice people. They were on time and very helpful.
July 18, 2019
I am a current client of this provider
They help her with all of her daily needs.
They communicate well.
July 18, 2019
I am a current client of this provider
I like the agency's staff because they're qualified.
I like the stability and consistency because the agency is there when they say they'll be there.
June 28, 2019
I am a past client of this provider
The attendants helped with every need. As far as I could tell, they were very attentive.
I liked their personable attendant.
June 28, 2019
I am a current client of this provider
It keeps her safe. It keeps her from falling.
The bills are so hard to understand. They are so complicated. She apologized to me, but I didn't know they charge a time and a half for holidays. Mom has the night shift and the caregivers write down things and it takes so much time because they write everything they do.
June 20, 2019
I am a current client of this provider
They have had someone there and had someone my father likes.
They could double check that they have the calendar and times correct.
June 20, 2019
I am a current client of this provider
They do the laundry, cooking, my bed, and cleaning the house.
I get done whatever needs to be done.
June 20, 2019
I am a past client of this provider
It was important to me that my mom had the comfort of someone watching her while I was at work.
I like the ease of use.
June 20, 2019
I am a current client of this provider
I have been stressed out, but they have been helpful. They are always there when we need them.
I would like to see them have more CNAs.
June 20, 2019
I am a current client of this provider
It was highly needed. It's great to have that extra help.
They paired me up with some good girls. I have three of them that are very good.
June 20, 2019
I am a past client of this provider
She talked to me and helped me get my day organized.
The caregiver was friendly, thoughtful, and I felt very relaxed with her.
June 20, 2019
I am a current client of this provider
The services give me peace of mind to do the things I need to get done.
I like that the agency always sends me good people.
May 30, 2019
I am a current client of this provider
I simply could not do it myself. It is hard enough with them here, and it would be impossible to do it myself.
We have had problems with covering the hours adequately. They have people that do not show up sometimes. In 6 weeks of being with them, we have had a half a dozen times when someone could not come. They could not get someone to cover, and I told them not to worry about it.
May 29, 2019
I am a current client of this provider
It helps a lot. I'm visually impaired and kind of old and slow sometimes. I have trouble with bathing and doing my hair and stuff like that. They are very good with doing that.
This is the only company that I've ever dealt with, and the people that they have sent out are great. They all talk very well about the agency also and don't say bad about it.
May 29, 2019
I am a past client of this provider
It was a big help. They have given me peace of mind going out and leaving my mother or going on vacation.
Their scheduling process could be improved.
May 20, 2019
I am a current client of this provider
They have a good routine and have developed good rapport with people now.
They have been very reliable, provided good service, and attentive to everything we have needed.
April 17, 2019
I am a past client of this provider
We didn't have to be there every day because we had trained personnel there with my daddy. It gave us peace of mind.
They are fabulous. I like the personal service and the great care.
March 26, 2019
I am a current client of this provider
They've helped me the most just by providing quality care for my dad.
I like the quality of the people that they have working for them.
March 22, 2019
I am a past client of this provider
They were there to do the daily living routines.
I would like them to have consistency in their caregivers.
March 15, 2019
I am a current client of this provider
I would like the nurse to ask more questions so she can understand the client.
The caregivers come in and do what they need to do.
February 28, 2019
I am a past client of this provider
They were available for us all the time.
I liked that they were detail oriented and on time.
February 27, 2019
I am a past client of this provider
They gave us a breath of fresh air by taking care of her.
I just thought that the people were nice and clean. They took care of her.
February 27, 2019
I am a current client of this provider
They are consistent in their care for my loved one. My loved one is out of state so it gives us a peace of mind that we have an agency that is very attentive. They call me to make sure I am aware of what is going on.
I like that they are flexible, and the case managers have all been wonderful.
February 26, 2019
I am a current client of this provider
I hope the housekeepers do not use glasses of water to mop the floors.
I want the caregivers to be able to do their job.
Provider Response
Upon investigation after receiving this review, we were able to address the situation immediately and continue the services. We appreciate the feedback and opportunity to provide the best caregivers to meet and exceed our client expectations.
February 20, 2019
I am a past client of this provider
I felt they were very hands on.
My dad was in the hospital and went to hospice. I hired some sitter through right at home and they were professional and very good.
February 20, 2019
I am a current client of this provider
They need to do more for me, like making my bed daily, fixing my breakfast daily, doing laundry once a week, and mopping my floor.
They could give me someone that could assist me better.
February 20, 2019
I am a current client of this provider
They help me with the things that I can't do because I am handicapped. They prepare meals and straighten the bed for me.
I like that they provide good services. I like their employees and the nice attitude that they have.
February 19, 2019
I am a current client of this provider
They have helped me a lot by taking care of my sister and doing the housekeeping. I am very pleased.
I like that they always have somebody for me. If they can't send my regular caregiver, they will send someone else.
February 19, 2019
I am a current client of this provider
They help me with what I ask and with everything.
They work very well and they do well.
February 12, 2019
I am a current client of this provider
Right at Home as a company and as people, are OUR FAMILY. Our caregivers truly care about our parents and they are in constant contact with us. We could not have entered this stage of our parents lives without them.
December 17, 2018
Other
I live out of state and my father needed extra support at home. Right@Home has stepped in and become a part of our family. They now provided companion sitters for my 88 year old father 6 days a week. While working with our case supervisor there was flexibility as we determined Dad's specific needs and how to best meet them. The sitters clean the house, prepare meals, create menus and help make the grocery list. We have been able to get a consistance schedule so Dad always knows who to expect.
The office staff is always available, attentive, and responsive to our needs.
This group has been such a blessing to me and truly given me peace of mind as I attempt to care for my father's needs while being so far away.
December 10, 2018
I am a current client of this provider
I know that my parents are being taken care of, which makes my life better.
I like their professionalism and that they usually have good caregivers. If there is an issue, the caregivers change.
December 10, 2018
I am a current client of this provider
They have been able to help the most with getting my loved one up and ready.
I like that they provide me with people to take care of my loved one and it is a little help for me. I don't like that I don't have enough help with my loved one; I wish I had them a few more hours.
October 31, 2018
I am a current client of this provider
Sometimes they don't call when there is a no show so I have to call off work to get my mother to daycare.
The past couple of weeks it's been much better but they were having a lot of young caregivers that couldn't do the job.
September 27, 2018
I am a past client of this provider
It was comforting to know that we had professional help at the time.
I liked that they were personable and caring.
September 26, 2018
I am a past client of this provider
There was less that I had to take care of.
They were always punctual, on task, and they took care of every need we had.
September 21, 2018
I am a past client of this provider
I wanted someone to be here with me, and they were good about that.
They are strangers to me when they come in.
September 18, 2018
I am a past client of this provider
Used this company for once a year and was very happy with the staff and employees. They went above and beyond to meet my needs. Highly recommended!
July 31, 2018
I am a current client of this provider
Right at Home provides an employee three times a week to bathe and dress me. I rate them 5 stars.
June 27, 2018
I am a current client of this provider
It relieves my loved one because she was trying to do the job, and she has physical problems. She was relieved of that duty when we got Right at Home.
The people that I've had so far are well-qualified for the job.
May 29, 2018
I am a current client of this provider
They are good by matching me with the people I need.
They are very pleasant to be with around and easy to talk to.
May 29, 2018
I am a current client of this provider
They provide adequate caregivers and well-matched caregivers.
They are willing to work with me.
May 24, 2018
I am a current client of this provider
They give me the chance to get away.
They are there when I ask them to be there to take care of my sister.
April 26, 2018
I am a current client of this provider
They call me back and are consistent. They have provided caregivers every time we have needed them. Without the caregiver, my family would be in dire strains.
April 26, 2018
I am a past client of this provider
I thought they were excellent. One caregiver was excellent out of the six that we had. That individual got along so well with my dad. They found things in common. We learned a lot from the caregivers about what they could provide.
March 19, 2018
I am a current client of this provider
The sitters that they have provided are experience, they are seasoned. We have had a few that were not, but the majority are. They match the sitters to my loved one's needs. They are there when my loved one has needs, like feeding, changing, dressing. My loved one was in the hospital and nursing home and some of the care wasn't great, but Right at Home was there to be their voice. They bring things to my attention.
February 16, 2018
I am a past client of this provider
Out of five or six caregivers there was only one that I liked. I expected we would have one or two consistently. If I wanted to get the same caregiver that was good, we would have had to pay overtime. The rest were pretty lazy. The one caregiver that did a good job was extra money, and $16 is enough already.
November 21, 2017
I am a current client of this provider
Right at Home sent us a caregiver that is awesome. She did everything. I never had to tell her do to stuff. Right at Home's caregiver was able to make my loved one's life easier by cooking, cleaning, and bathing him.
November 15, 2017
I am a current client of this provider
Right at Home has very good caregivers. They know what they're doing, and they are always prompt and on time. Right at Home makes my life easier by having caregivers who are able to help my mother get out of the house, get exercise, and have someone to talk to.
October 26, 2017
I am a current client of this provider
Right at Home calls when the caregiver is running late or is not showing up. Right at Home has made my life easier because it lets me leave. It gives me freedom.
About Right at Home Lafayette, LA
Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer’s disease and other dementias. Call us to learn more about the specific services we provide.
Custom Care Plan
From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one’s specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.
Caregiver Training and Care Supervision
Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they’re able to deliver the care set out in your loved one’s Custom Care Plan. Before providing care, they’re bonded and insured.
