They have helped me out in doing a good job around the house.
I like that they work hard and pay great to their employees.
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Reviews of Right at Home Lafayette, LA
Home Care Reviews for Right at Home Lafayette, LA
April 28, 2021
I am a current client of this provider
April 28, 2021
I am a current client of this provider
They can have more consistency with the sitters. I would like to have the same sitters as much as possible. You will get a sitter that lasts a couple of weeks then another. The turnover rate seems high.
Lately we have had good quality care with our caregiver. The caregiver will step right in.
April 20, 2021
I am a current client of this provider
They provide good in home care for her. They keep her mind active.
I'm happy with them. They have good communication.
April 20, 2021
I am a past client of this provider
When she went to the facility, we had some sitters were inattentive. I was unimpressed.
I like them when the bathers came to our house. She was hard to deal with and they knew what they were doing.
April 15, 2021
I am a current client of this provider
They help me feel mentally and physically better.
They have a really good reputation.
April 12, 2021
I am a current client of this provider
If I have a question, I can call and ask them and they're answer in a way I can understand.
The caregivers are nice and I get along with mine. It's good!
April 06, 2021
I am a current client of this provider
She is really comforting to my mom.
My mom's bath lady is excellent.
April 05, 2021
I am a current client of this provider
I would like for the caregivers to show up when they are supposed to.
I would like them to manage their employees better and improve their organization.
April 05, 2021
I am a current client of this provider
The agency is helpful by being available to provide the care I need when I need it.
I like that they provide good quality of care.
March 30, 2021
I am a current client of this provider
They have provided my mother the care that she needs.
I like that they communicate well.
March 30, 2021
I am a current client of this provider
They are on time and love my mom very much.
They do what they need to do.
March 30, 2021
I am a current client of this provider
They communicate about my mother with me.
The communication has been great.
March 30, 2021
I am a current client of this provider
Whenever someone was sick or hurt they would always call and tell me they would send someone new.
I have always had a good rapport with the people that come here.
March 29, 2021
I am a past client of this provider
They did everything she needed. They fed her.
I didn't have to look for a sitter. Every time a sitter couldn't make it, they took care of it. They found someone to fill in.
March 09, 2021
Other
I cannot say enough about the quality of service we received while my sister was being cared for by Right at Home. They went above and beyond to make sure she was safe and well cared for. We were very pleased not only with the caretakers who tended to my sister but the level of service the office staff gave us daily. They were constantly overseeing that the caretakers were doing what was best for my sister! Our needs were tended to in a timely manner and the staff was always reachable. If it weren't for the fact that my sister needed constant care and is now in an assisted living, Right at Home would still be caring for her. I highly recommend them!
February 25, 2021
I am a current client of this provider
I have a relationship with them.
Everyone they send to us has been good.
February 24, 2021
I am a past client of this provider
They made sure the caregiver was making it on time. They kept me informed.
They were available when I needed them.
February 24, 2021
I am a current client of this provider
When I need transportation they take care of it.
If I have a problem I can call the agency.
February 24, 2021
I am a current client of this provider
They have been sending good people here. They help me with my walking.
I like the people who work for this company.
February 24, 2021
I am a current client of this provider
The services have been a very high impact.
We have some very good girls who are very reliable. We have had no problems so far.
February 24, 2021
I am a past client of this provider
They helped most by being flexible and available whenever I needed them.
They were easy to schedule with and there was good communication with email on whatever I need. Their caregivers are very well trained and pleasant.
January 28, 2021
I am a current client of this provider
Just taking care of her and helped her with daily activities. I'm relying on them to take care of her.
They are professional and keep me posted. Keep me up to date with everything.
January 28, 2021
I am a current client of this provider
They sent good caregivers because the caregivers do what I ask them to do. They try to have a relationship with my mom.
I like how they give attentive care. They work quickly to meet our needs.
January 28, 2021
I am a current client of this provider
They are taking the daily worry off and I know they're being taken care of because we are not there.
I like the way they work with the family and how they work with my parents.
January 28, 2021
I am a current client of this provider
The CNA's have a good attitude and they come with a smile.
When I called them for any reason, the call me back.
January 28, 2021
I am a past client of this provider
There was a lot of changeover in the caregivers. It would be nice if there was consistency.
I would like better communication. My mom ended up without care since she did not have eyes on her. They are likely the ones who brought bed bugs into our house. I would like to see a higher standard of care. They could have put the caregivers in a suit then told them to take off the suit when they left my mother's house. They did not do anything to try to stop that. Since no one had eyes on her she suffered a medical problem.
January 28, 2021
I am a current client of this provider
It is a very good but I need more care throughout the week.
They are very good and the nurses come once a week.
January 28, 2021
I am a current client of this provider
When they're here, they're helpful. They get me ready for the day and put me down to sleep.
They could have more reliable workers.
December 22, 2020
I am a current client of this provider
I feel they do a good job taking care of my mother. No complaints at all.
I find it a professional organization that does not need my time to manage.
December 22, 2020
I am a current client of this provider
I use them for transportation and they are very knowledgeable.
They are local and are nice.
December 22, 2020
I am a past client of this provider
They helped very much with the client.
I like that they were always on time, and they were very polite and patient.
December 22, 2020
I am a current client of this provider
They have been very helpful and we have someone on the weekend which is good because it is hard to staff people on the weekends.
They are very easy to deal with and I have a long term care policy so they handle that for me.
December 21, 2020
I am a current client of this provider
My caregivers will prepare meals and do chores for me.
This agency provides me with quality caregivers who are on time.
December 21, 2020
I am a past client of this provider
The provider helped me the most by sending people to take care of my mother when we needed them.
I like that they were always on top of things when we needed them to be.
November 30, 2020
I am a current client of this provider
It's so much easier on me, so I don't have to care for my husband.
We like the sitter that they provide.
November 30, 2020
I am a current client of this provider
She helps free things up for me to take care of. I do not know how we could live without it. Everything I need is being taken care of
I am pleased with the ways things are going. It has been a god sent for us.
November 30, 2020
I am a past client of this provider
She was falling constantly. Which made her a hazard to herself. They provided the safety for her.
They are extremely reliable. I did not have to worry about the staff. They were there and I was notified about who would be with my mother. They were compassionate and kind. They were very good with my mother.
November 30, 2020
I am a past client of this provider
They assisted her in anyway that they could around the house and personally.
I liked that they were very convenient to have there for her.
November 30, 2020
I am a current client of this provider
I like having someone there since I work full time and can't be there. They make sure he is okay and call me if they need anything.
Most of the sitters are good with the client.
November 30, 2020
I am a current client of this provider
I do not have to be with my dad as much when the caregivers are there.
There is really good communication.
November 30, 2020
I am a current client of this provider
They allow me to go grocery shopping while they watch Evelyn.
I like that they do what they're supposed to do. I like what they're doing, it's helping me a lot.
October 30, 2020
I am a current client of this provider
I know when the PCA comes, she is a very good representative of the agency in the type of the care and the amount of work that she does.
The person that comes here, she is always on time. She is very good with my mom and we have never had any problems.
October 30, 2020
I am a current client of this provider
I know someone is there to take clothes on and off. It has been a real adjustment and they get to know her. They make sure they put food out for her.
They do the necessary normal things that help the client live.
October 30, 2020
I am a past client of this provider
They were there to assist my mother with anything that she needed
I liked that they had someone readily available.
October 30, 2020
I am a current client of this provider
They have been able to help my mother organize her room and put things where she needs them.
They are easy to get in touch with and are very good at getting who you want and the times you need.
October 29, 2020
I am a past client of this provider
I was trying to help my wife with cancer. They help with balancing the times for both.
They are courteous.
October 29, 2020
I am a current client of this provider
It doesn't have much of an impact on my life, I am not in the home with her but they take good care of her.
I like that they are available to my mother and she doesn't complain.
September 30, 2020
I am a current client of this provider
They are kind and they asked what I need and if there is anything more that they can do.
I like that they are not nosy and they are kind.
September 30, 2020
I am a current client of this provider
They are super coordinated. I couldn't survive without them. I am really happy with them.
I have no problems. I think that it is worth it and convenient.
September 30, 2020
I am a current client of this provider
She makes sure she takes her medicine, and she makes sure she eats. Her health is improving with who is taking care of her.
They work on their own time.
September 29, 2020
I am a current client of this provider
They keep her comfortable and content.
They provide a good consistent care to my mother.
August 31, 2020
I am a current client of this provider
It helps that the workers are on time and do their job, we appreciate that.
It is a pretty good company. Their status and performance are alright when we check on them.
August 27, 2020
I am a current client of this provider
Before they got here, the house was a mess. I felt safer with them here.
I think it was personal. They cared about what I needed when they were here. They were willing and ready to do whatever I needed.
August 27, 2020
I am a past client of this provider
They were doing what their job told them to do.
I did not have a lot of time to plan and we went with it. They came on time and did what they were suppose to do.
August 27, 2020
I am a current client of this provider
Just the fact that they are here to help me. I could not handle him myself.
They always call and let me know who is coming. They have done a good job finding someone.
August 27, 2020
I am a current client of this provider
It's been very helpful because I am getting relieved of taking care of my wife.
The reason I got started with them is because they offered two hours of service if we needed. We just needed a little bit of help.
August 26, 2020
I am a current client of this provider
I'm able to get out that one day a week.
It was a wonderful experience. My husband enjoys them.
July 28, 2020
I am a current client of this provider
They wait on me and do what needs to be done.
Their people show up on time, they are very polite and very helpful.
July 20, 2020
I am a current client of this provider
They help her with all her daily activities.
They are reliable.
July 07, 2020
I am a current client of this provider
I like to have consistency in my home, and they try to accommodate that. If the same person can't be here, I feel secure that someone professional will be here so that I can work.
I like that they keep me informed with anyone coming into the home. If my regular is not here, they notify me of who is coming.
March 24, 2020
I am a current client of this provider
Having help to care for my aunt has eased the burden off of me.
I like the care they give my aunt, they're responsive and always answer the phone and my questions. They take care of her needs.
March 12, 2020
I am a current client of this provider
They are here when I can't be here.
They are reliable.
March 04, 2020
I am a past client of this provider
They took care of his every need and were there 24 hours a day.
I was very satisfied with them. I liked that they were always there and took excellent care of him.
March 04, 2020
I am a current client of this provider
For 4 hours, I can do what I want and know that he is being taken care of.
They are good people and they send good caregivers.
February 24, 2020
I am a current client of this provider
It is quite a bit beneficial to my daily life.
I like that the caregivers are very nice.
February 21, 2020
I am a current client of this provider
It gives him someone else to take care of him. It lets me do errands and get away from it all.
They are reliable.
February 13, 2020
I am a past client of this provider
They acted like a long lost friend, and I like that.
I would recommend them. I didn't even know they were in town before, but they did a good job.
February 05, 2020
I am a current client of this provider
It has helped out a lot. We needed somebody to sit with him when we couldn't be there.
One of their caregivers were pretty disappointing, but the others are pretty good.
January 18, 2020
I am a current client of this provider
They have somebody there to take care of my loved one.
They run a very good business.
December 20, 2019
I am a current client of this provider
They make my life easier by taking me to my appointments when I need to go, and they help clean around my house.
I like that they look after me really well, and they are reliable.
December 14, 2019
I am a current client of this provider
I still have other things that need to be taken care of, but that doesn't relate to them at all.
I like my caregiver, and I also like the promptness of the scheduler and the online scheduling system, calendar, and payment system. All of that makes it easy.
December 12, 2019
I am a past client of this provider
They picked me up and sat in the house for a little while.
They picked me up on time.
December 05, 2019
I am a current client of this provider
The caregiver that comes does the mopping, and the caregiver usually comes on time.
The caregiver that comes really helps and will work with me to change the bed sheets.
Provider Response
Upon investigation after receiving this review, we were able to address the situation immediately and continue the services. We appreciate the feedback and opportunity to provide the best caregivers to meet and exceed our client expectations.
November 21, 2019
I am a past client of this provider
I wanted to get used to one person, and I wanted them to get used to me.
I had different people in here every time they would come.
November 20, 2019
I am a current client of this provider
They call us, and that's good. They keep in touch with us.
I like that they're very dedicated to keeping everything straight about who's coming. I like that a lot. I also like the people they send here.
November 12, 2019
I am a current client of this provider
They have helped me out by being accurate. They come when they say they will come.
I have been satisfied with them. I think what they are doing is great.
November 12, 2019
I am a current client of this provider
They are understanding.
I want them to know what they are coming to do and not need me to remind them. It would be nice to have a permanent worker.
November 12, 2019
I am a current client of this provider
They have helped me out by getting my parents to and from doctor's appointments.
I like that they are courteous and prompt.
October 22, 2019
I am a current client of this provider
They help the most by communicating with me and my loved one, that way we can both know what happens next. They help by being on time every day. She helps out a lot and shows that she has my best interests in mind.
I like the fact that they care and are very patient. They take the time out with the clients and give them exactly what they need, want, or ask for.
October 10, 2019
I am a past client of this provider
They did everything that was required and that she needed. I don't think there was anything else they could have done.
They are caring, and they had knowledge of what was going on.
October 10, 2019
I am a current client of this provider
The two I have right now are very good. My mom can't do anything on her own, expect feed herself. They get her out of bed.
I have been through 10 sitters. They will send someone that will last a week, then quit and leave. The process to get where we are has been difficult.
October 10, 2019
I am a current client of this provider
They do a little bit of light work, which is good, like washing dishes.
If I have something that comes up and I need somebody, they usually get them in time.
October 04, 2019
I am a current client of this provider
He hasn't fallen since they got there, and that is the point. He is a fall risk.
The management is very responsive.
September 26, 2019
I am a current client of this provider
They arrive when they're supposed to and help me in any way that I need help.
I'm perfectly satisfied with the caregivers because they're good and accommodating.
September 24, 2019
I am a current client of this provider
I can't be with my husband 24 hours, so I know he is being taken care of when I am not there.
I like the personal care. And they are reliable.
September 24, 2019
I am a past client of this provider
They helped the most with her day-to-day care and were very personable with her.
Because of the way they acted in the end, I am not sure I would recommend them. They need to do what they promise.
September 19, 2019
I am a past client of this provider
They helped me the most by doing everything for my mom, so I didn't have to do anything.
I like their service. They are understanding.
September 19, 2019
I am a current client of this provider
They're always prompt, and it's always been good.
It was easy to set up the schedule. They were prompt about finding someone.
August 27, 2019
I am a current client of this provider
It has been a positive impact, especially with the caregiver we have right now. Her interaction with him is really positive and upbeat.
They provide responsible sitters that interact with the patient really well.
August 19, 2019
I am a current client of this provider
They work with him, and he's improved.
I like that they do exercises with him and play games with him.
August 19, 2019
I am a current client of this provider
We have 24-hour care, so they put makeup on her and take her where she wants to go within the facility. They've increased her longevity.
It's the best company. They have excellent care.
July 31, 2019
I am a current client of this provider
They come in, and it gives me little time to do the things I need to.
We need the same people to come at the same time because of my mother's condition, and they've been sending us different people.
July 30, 2019
I am a current client of this provider
She does everything for him.
I like the caregiver that we have right now.
July 18, 2019
I am a current client of this provider
The girl who stays with her has been super attentive, even though my mom has been really difficult. She is such a sweetheart and has tried to do everything. She really has gone above and beyond.
They are very easy to reach when I need to speak to someone.
July 18, 2019
I am a past client of this provider
They helped him bathe, took him to the bathroom, and did everything. He couldn't do anything for himself.
They would send nice people. They were on time and very helpful.
July 18, 2019
I am a current client of this provider
I like the agency's staff because they're qualified.
I like the stability and consistency because the agency is there when they say they'll be there.
June 28, 2019
I am a past client of this provider
The attendants helped with every need. As far as I could tell, they were very attentive.
I liked their personable attendant.
June 28, 2019
I am a current client of this provider
It keeps her safe. It keeps her from falling.
The bills are so hard to understand. They are so complicated. She apologized to me, but I didn't know they charge a time and a half for holidays. Mom has the night shift and the caregivers write down things and it takes so much time because they write everything they do.
June 20, 2019
I am a current client of this provider
They have had someone there and had someone my father likes.
They could double check that they have the calendar and times correct.
June 20, 2019
I am a past client of this provider
It was important to me that my mom had the comfort of someone watching her while I was at work.
I like the ease of use.
June 20, 2019
I am a current client of this provider
I have been stressed out, but they have been helpful. They are always there when we need them.
I would like to see them have more CNAs.
June 20, 2019
I am a current client of this provider
It was highly needed. It's great to have that extra help.
They paired me up with some good girls. I have three of them that are very good.
June 20, 2019
I am a past client of this provider
She talked to me and helped me get my day organized.
The caregiver was friendly, thoughtful, and I felt very relaxed with her.
June 20, 2019
I am a current client of this provider
The services give me peace of mind to do the things I need to get done.
I like that the agency always sends me good people.
May 30, 2019
I am a current client of this provider
I simply could not do it myself. It is hard enough with them here, and it would be impossible to do it myself.
We have had problems with covering the hours adequately. They have people that do not show up sometimes. In 6 weeks of being with them, we have had a half a dozen times when someone could not come. They could not get someone to cover, and I told them not to worry about it.
May 20, 2019
I am a current client of this provider
They have a good routine and have developed good rapport with people now.
They have been very reliable, provided good service, and attentive to everything we have needed.
March 26, 2019
I am a current client of this provider
They've helped me the most just by providing quality care for my dad.
I like the quality of the people that they have working for them.
March 22, 2019
I am a past client of this provider
They were there to do the daily living routines.
I would like them to have consistency in their caregivers.
February 28, 2019
I am a past client of this provider
They were available for us all the time.
I liked that they were detail oriented and on time.
February 27, 2019
I am a past client of this provider
They gave us a breath of fresh air by taking care of her.
I just thought that the people were nice and clean. They took care of her.
February 27, 2019
I am a current client of this provider
They are consistent in their care for my loved one. My loved one is out of state so it gives us a peace of mind that we have an agency that is very attentive. They call me to make sure I am aware of what is going on.
I like that they are flexible, and the case managers have all been wonderful.
February 20, 2019
I am a past client of this provider
I felt they were very hands on.
My dad was in the hospital and went to hospice. I hired some sitter through right at home and they were professional and very good.
February 20, 2019
I am a current client of this provider
They help me with the things that I can't do because I am handicapped. They prepare meals and straighten the bed for me.
I like that they provide good services. I like their employees and the nice attitude that they have.
February 19, 2019
I am a current client of this provider
They have helped me a lot by taking care of my sister and doing the housekeeping. I am very pleased.
I like that they always have somebody for me. If they can't send my regular caregiver, they will send someone else.
February 19, 2019
I am a current client of this provider
They help me with what I ask and with everything.
They work very well and they do well.
December 17, 2018
I am a current client of this provider
I live out of state and my father needed extra support at home. Right@Home has stepped in and become a part of our family. They now provided companion sitters for my 88 year old father 6 days a week. While working with our case supervisor there was flexibility as we determined Dad's specific needs and how to best meet them. The sitters clean the house, prepare meals, create menus and help make the grocery list. We have been able to get a consistance schedule so Dad always knows who to expect.
The office staff is always available, attentive, and responsive to our needs.
This group has been such a blessing to me and truly given me peace of mind as I attempt to care for my father's needs while being so far away.
December 10, 2018
I am a current client of this provider
I know that my parents are being taken care of, which makes my life better.
I like their professionalism and that they usually have good caregivers. If there is an issue, the caregivers change.
December 10, 2018
I am a current client of this provider
They have been able to help the most with getting my loved one up and ready.
I like that they provide me with people to take care of my loved one and it is a little help for me. I don't like that I don't have enough help with my loved one; I wish I had them a few more hours.
October 31, 2018
I am a current client of this provider
Sometimes they don't call when there is a no show so I have to call off work to get my mother to daycare.
The past couple of weeks it's been much better but they were having a lot of young caregivers that couldn't do the job.
September 27, 2018
I am a past client of this provider
It was comforting to know that we had professional help at the time.
I liked that they were personable and caring.
September 26, 2018
I am a past client of this provider
There was less that I had to take care of.
They were always punctual, on task, and they took care of every need we had.
September 21, 2018
I am a past client of this provider
I wanted someone to be here with me, and they were good about that.
They are strangers to me when they come in.
September 18, 2018
I am a past client of this provider
Used this company for once a year and was very happy with the staff and employees. They went above and beyond to meet my needs. Highly recommended!
July 31, 2018
I am a current client of this provider
Right at Home provides an employee three times a week to bathe and dress me. I rate them 5 stars.
June 27, 2018
I am a current client of this provider
It relieves my loved one because she was trying to do the job, and she has physical problems. She was relieved of that duty when we got Right at Home.
The people that I've had so far are well-qualified for the job.
May 29, 2018
I am a current client of this provider
They are good by matching me with the people I need.
They are very pleasant to be with around and easy to talk to.
May 29, 2018
I am a current client of this provider
They provide adequate caregivers and well-matched caregivers.
They are willing to work with me.
May 24, 2018
I am a current client of this provider
They give me the chance to get away.
They are there when I ask them to be there to take care of my sister.
April 26, 2018
I am a current client of this provider
They call me back and are consistent. They have provided caregivers every time we have needed them. Without the caregiver, my family would be in dire strains.
April 26, 2018
I am a past client of this provider
I thought they were excellent. One caregiver was excellent out of the six that we had. That individual got along so well with my dad. They found things in common. We learned a lot from the caregivers about what they could provide.
March 19, 2018
I am a current client of this provider
The sitters that they have provided are experience, they are seasoned. We have had a few that were not, but the majority are. They match the sitters to my loved one's needs. They are there when my loved one has needs, like feeding, changing, dressing. My loved one was in the hospital and nursing home and some of the care wasn't great, but Right at Home was there to be their voice. They bring things to my attention.
February 16, 2018
I am a past client of this provider
Out of five or six caregivers there was only one that I liked. I expected we would have one or two consistently. If I wanted to get the same caregiver that was good, we would have had to pay overtime. The rest were pretty lazy. The one caregiver that did a good job was extra money, and $16 is enough already.
November 21, 2017
I am a current client of this provider
Right at Home sent us a caregiver that is awesome. She did everything. I never had to tell her do to stuff. Right at Home's caregiver was able to make my loved one's life easier by cooking, cleaning, and bathing him.
November 15, 2017
I am a current client of this provider
Right at Home has very good caregivers. They know what they're doing, and they are always prompt and on time. Right at Home makes my life easier by having caregivers who are able to help my mother get out of the house, get exercise, and have someone to talk to.
October 26, 2017
I am a current client of this provider
Right at Home calls when the caregiver is running late or is not showing up. Right at Home has made my life easier because it lets me leave. It gives me freedom.
About Right at Home Lafayette, LA
Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer’s disease and other dementias. Call us to learn more about the specific services we provide.
Custom Care Plan
From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one’s specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.
Caregiver Training and Care Supervision
Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they’re able to deliver the care set out in your loved one’s Custom Care Plan. Before providing care, they’re bonded and insured.
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