I know when the PCA comes, she is a very good representative of the agency in the type of the care and the amount of work that she does.
The person that comes here, she is always on time. She is very good with my mom and we have never had any problems.
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(337) 284-9246
Reviews of Right at Home Lafayette, LA
Home Care Reviews for Right at Home Lafayette, LA
October 30, 2020
I am a current client of this provider
October 30, 2020
I am a current client of this provider
I know someone is there to take clothes on and off. It has been a real adjustment and they get to know her. They make sure they put food out for her.
They do the necessary normal things that help the client live.
October 30, 2020
I am a past client of this provider
They were there to assist my mother with anything that she needed
I liked that they had someone readily available.
October 30, 2020
I am a current client of this provider
They have been able to help my mother organize her room and put things where she needs them.
They are easy to get in touch with and are very good at getting who you want and the times you need.
October 29, 2020
I am a past client of this provider
I was trying to help my wife with cancer. They help with balancing the times for both.
They are courteous.
October 29, 2020
I am a current client of this provider
It doesn't have much of an impact on my life, I am not in the home with her but they take good care of her.
I like that they are available to my mother and she doesn't complain.
September 30, 2020
I am a current client of this provider
I have a girl that's been with me almost a year, and she knows I'm a heavy sleeper. I may not wake up before she gets here. She knows the routine to get in the house to wake me up by punching in the numbers on my door lock. I'm okay with that. If I get a new person and I didn't wake up, then they can't get in my house. I'd like them to know how to get into the home.
I only get a bath three times a week, and if I get a new person, I have to orientate them to my house and everything that needs to be done for me. That takes time away from the time I need them doing things to me.
September 30, 2020
I am a current client of this provider
I think they are pleasant and take very good care of me.
I like that they provide me with very good care.
September 30, 2020
I am a current client of this provider
I think they are really helping him.
I like that they have helped us good.
September 30, 2020
I am a current client of this provider
They are kind and they asked what I need and if there is anything more that they can do.
I like that they are not nosy and they are kind.
September 30, 2020
I am a current client of this provider
They are super coordinated. I couldn't survive without them. I am really happy with them.
I have no problems. I think that it is worth it and convenient.
September 30, 2020
I am a current client of this provider
She makes sure she takes her medicine, and she makes sure she eats. Her health is improving with who is taking care of her.
They work on their own time.
September 29, 2020
I am a current client of this provider
They have great communication. They treat my mother like family.
They are just easy to talk to.
September 29, 2020
I am a current client of this provider
They keep her comfortable and content.
They provide a good consistent care to my mother.
August 31, 2020
I am a current client of this provider
It helps that the workers are on time and do their job, we appreciate that.
It is a pretty good company. Their status and performance are alright when we check on them.
August 27, 2020
I am a current client of this provider
Before they got here, the house was a mess. I felt safer with them here.
I think it was personal. They cared about what I needed when they were here. They were willing and ready to do whatever I needed.
August 27, 2020
I am a current client of this provider
When she comes in she talks to me and she treats me like her mother and I treat her like a daughter.
My caregiver does an immaculate job.
August 27, 2020
I am a past client of this provider
They were doing what their job told them to do.
I did not have a lot of time to plan and we went with it. They came on time and did what they were suppose to do.
August 27, 2020
I am a current client of this provider
Just the fact that they are here to help me. I could not handle him myself.
They always call and let me know who is coming. They have done a good job finding someone.
August 27, 2020
I am a current client of this provider
It's been very helpful because I am getting relieved of taking care of my wife.
The reason I got started with them is because they offered two hours of service if we needed. We just needed a little bit of help.
August 27, 2020
I am a current client of this provider
She is always very happy to see Jade which puts her in really good spirits.
Jade is amazing and she fits my mother perfectly.
August 26, 2020
I am a current client of this provider
I'm able to get out that one day a week.
It was a wonderful experience. My husband enjoys them.
August 26, 2020
I am a current client of this provider
They help her do everything she needs to during the day.
They're dependable. We haven't had any problems.
July 28, 2020
I am a current client of this provider
They wait on me and do what needs to be done.
Their people show up on time, they are very polite and very helpful.
July 20, 2020
I am a current client of this provider
They help her with all her daily activities.
They are reliable.
July 13, 2020
I am a current client of this provider
It's been very helpful. They lay me down every night.
They're always available.
July 13, 2020
I am a current client of this provider
It has given my husband a break from having to care for me.
All the girls that have come have been under the realm of what we have needed.
July 07, 2020
I am a current client of this provider
Being prompt and being here has been helpful.
They are very personable and have been very helpful. They try to match personalities.
July 07, 2020
I am a current client of this provider
I like to have consistency in my home, and they try to accommodate that. If the same person can't be here, I feel secure that someone professional will be here so that I can work.
I like that they keep me informed with anyone coming into the home. If my regular is not here, they notify me of who is coming.
March 24, 2020
I am a current client of this provider
Having help to care for my aunt has eased the burden off of me.
I like the care they give my aunt, they're responsive and always answer the phone and my questions. They take care of her needs.
March 20, 2020
I am a current client of this provider
They are here every day and I have no problems.
They are here when they say they will be here. They take care of my mom and I have no problems.
March 12, 2020
I am a current client of this provider
They are here when I can't be here.
They are reliable.
March 04, 2020
I am a past client of this provider
They took care of his every need and were there 24 hours a day.
I was very satisfied with them. I liked that they were always there and took excellent care of him.
March 04, 2020
I am a current client of this provider
For 4 hours, I can do what I want and know that he is being taken care of.
They are good people and they send good caregivers.
February 26, 2020
I am a current client of this provider
The sitters are a big help for me. I can sleep in. They even do his lunch before they leave. I can go grocery shopping and get away.
Since we have been with them, we have had numerous different sitters. We can understand sickness, but we have new people coming. We are elderly and don't like a lot of people to know where we are living. I don't like new people coming in and out of the house.
February 24, 2020
I am a current client of this provider
It is quite a bit beneficial to my daily life.
I like that the caregivers are very nice.
February 21, 2020
I am a current client of this provider
It gives him someone else to take care of him. It lets me do errands and get away from it all.
They are reliable.
February 13, 2020
I am a past client of this provider
They acted like a long lost friend, and I like that.
I would recommend them. I didn't even know they were in town before, but they did a good job.
February 05, 2020
I am a current client of this provider
It has helped out a lot. We needed somebody to sit with him when we couldn't be there.
One of their caregivers were pretty disappointing, but the others are pretty good.
January 22, 2020
I am a current client of this provider
It's different for her, because she has Alzheimer's. They make a big difference.
I would recommend them. They do whatever is needed around the house.
January 18, 2020
I am a current client of this provider
They have somebody there to take care of my loved one.
They run a very good business.
December 20, 2019
I am a current client of this provider
They make my life easier by taking me to my appointments when I need to go, and they help clean around my house.
I like that they look after me really well, and they are reliable.
December 17, 2019
I am a current client of this provider
My loved one feels safe with some of the caregivers, and they are making sure that her nutritional needs are met on a timely basis. Although, I don't always have the same caregivers. Two of them are very good, but the other is not.
I like the consistent communication and the quality of the caregivers.
December 14, 2019
I am a current client of this provider
I still have other things that need to be taken care of, but that doesn't relate to them at all.
I like my caregiver, and I also like the promptness of the scheduler and the online scheduling system, calendar, and payment system. All of that makes it easy.
December 12, 2019
I am a past client of this provider
They picked me up and sat in the house for a little while.
They picked me up on time.
December 05, 2019
I am a current client of this provider
The caregiver that comes does the mopping, and the caregiver usually comes on time.
The caregiver that comes really helps and will work with me to change the bed sheets.
Provider Response
Upon investigation after receiving this review, we were able to address the situation immediately and continue the services. We appreciate the feedback and opportunity to provide the best caregivers to meet and exceed our client expectations.
November 21, 2019
I am a past client of this provider
I wanted to get used to one person, and I wanted them to get used to me.
I had different people in here every time they would come.
November 20, 2019
I am a current client of this provider
They call us, and that's good. They keep in touch with us.
I like that they're very dedicated to keeping everything straight about who's coming. I like that a lot. I also like the people they send here.
November 12, 2019
I am a current client of this provider
They have helped me out by being accurate. They come when they say they will come.
I have been satisfied with them. I think what they are doing is great.
November 12, 2019
I am a current client of this provider
They are understanding.
I want them to know what they are coming to do and not need me to remind them. It would be nice to have a permanent worker.
November 12, 2019
I am a current client of this provider
They have helped me out by getting my parents to and from doctor's appointments.
I like that they are courteous and prompt.
October 22, 2019
I am a current client of this provider
They are just there for me. They help me keep my house clean.
I like that they are caring and that they try to help me out a lot.
October 22, 2019
I am a current client of this provider
They help the most by communicating with me and my loved one, that way we can both know what happens next. They help by being on time every day. She helps out a lot and shows that she has my best interests in mind.
I like the fact that they care and are very patient. They take the time out with the clients and give them exactly what they need, want, or ask for.
October 10, 2019
I am a past client of this provider
They did everything that was required and that she needed. I don't think there was anything else they could have done.
They are caring, and they had knowledge of what was going on.
October 10, 2019
I am a current client of this provider
The two I have right now are very good. My mom can't do anything on her own, expect feed herself. They get her out of bed.
I have been through 10 sitters. They will send someone that will last a week, then quit and leave. The process to get where we are has been difficult.
October 10, 2019
I am a current client of this provider
They do a little bit of light work, which is good, like washing dishes.
If I have something that comes up and I need somebody, they usually get them in time.
October 04, 2019
I am a current client of this provider
He hasn't fallen since they got there, and that is the point. He is a fall risk.
The management is very responsive.
September 26, 2019
I am a current client of this provider
They arrive when they're supposed to and help me in any way that I need help.
I'm perfectly satisfied with the caregivers because they're good and accommodating.
September 24, 2019
I am a current client of this provider
I can't be with my husband 24 hours, so I know he is being taken care of when I am not there.
I like the personal care. And they are reliable.
September 24, 2019
I am a past client of this provider
They helped the most with her day-to-day care and were very personable with her.
Because of the way they acted in the end, I am not sure I would recommend them. They need to do what they promise.
September 19, 2019
I am a past client of this provider
They helped me the most by doing everything for my mom, so I didn't have to do anything.
I like their service. They are understanding.
September 19, 2019
I am a current client of this provider
They're always prompt, and it's always been good.
It was easy to set up the schedule. They were prompt about finding someone.
August 27, 2019
I am a current client of this provider
It has been a positive impact, especially with the caregiver we have right now. Her interaction with him is really positive and upbeat.
They provide responsible sitters that interact with the patient really well.
August 19, 2019
I am a current client of this provider
They work with him, and he's improved.
I like that they do exercises with him and play games with him.
August 19, 2019
I am a current client of this provider
We have 24-hour care, so they put makeup on her and take her where she wants to go within the facility. They've increased her longevity.
It's the best company. They have excellent care.
July 31, 2019
I am a current client of this provider
They come in, and it gives me little time to do the things I need to.
We need the same people to come at the same time because of my mother's condition, and they've been sending us different people.
July 30, 2019
I am a current client of this provider
She does everything for him.
I like the caregiver that we have right now.
July 18, 2019
I am a current client of this provider
The girl who stays with her has been super attentive, even though my mom has been really difficult. She is such a sweetheart and has tried to do everything. She really has gone above and beyond.
They are very easy to reach when I need to speak to someone.
July 18, 2019
I am a past client of this provider
They helped him bathe, took him to the bathroom, and did everything. He couldn't do anything for himself.
They would send nice people. They were on time and very helpful.
July 18, 2019
I am a current client of this provider
I like the agency's staff because they're qualified.
I like the stability and consistency because the agency is there when they say they'll be there.
June 28, 2019
I am a past client of this provider
The attendants helped with every need. As far as I could tell, they were very attentive.
I liked their personable attendant.
June 28, 2019
I am a current client of this provider
It keeps her safe. It keeps her from falling.
The bills are so hard to understand. They are so complicated. She apologized to me, but I didn't know they charge a time and a half for holidays. Mom has the night shift and the caregivers write down things and it takes so much time because they write everything they do.
June 20, 2019
I am a current client of this provider
They have had someone there and had someone my father likes.
They could double check that they have the calendar and times correct.
June 20, 2019
I am a past client of this provider
It was important to me that my mom had the comfort of someone watching her while I was at work.
I like the ease of use.
June 20, 2019
I am a current client of this provider
I have been stressed out, but they have been helpful. They are always there when we need them.
I would like to see them have more CNAs.
June 20, 2019
I am a current client of this provider
It was highly needed. It's great to have that extra help.
They paired me up with some good girls. I have three of them that are very good.
June 20, 2019
I am a past client of this provider
She talked to me and helped me get my day organized.
The caregiver was friendly, thoughtful, and I felt very relaxed with her.
June 20, 2019
I am a current client of this provider
The services give me peace of mind to do the things I need to get done.
I like that the agency always sends me good people.
May 30, 2019
I am a current client of this provider
I simply could not do it myself. It is hard enough with them here, and it would be impossible to do it myself.
We have had problems with covering the hours adequately. They have people that do not show up sometimes. In 6 weeks of being with them, we have had a half a dozen times when someone could not come. They could not get someone to cover, and I told them not to worry about it.
May 29, 2019
I am a past client of this provider
It was a big help. They have given me peace of mind going out and leaving my mother or going on vacation.
Their scheduling process could be improved.
May 20, 2019
I am a current client of this provider
They have a good routine and have developed good rapport with people now.
They have been very reliable, provided good service, and attentive to everything we have needed.
March 26, 2019
I am a current client of this provider
They've helped me the most just by providing quality care for my dad.
I like the quality of the people that they have working for them.
March 22, 2019
I am a past client of this provider
They were there to do the daily living routines.
I would like them to have consistency in their caregivers.
February 28, 2019
I am a past client of this provider
They were available for us all the time.
I liked that they were detail oriented and on time.
February 27, 2019
I am a past client of this provider
They gave us a breath of fresh air by taking care of her.
I just thought that the people were nice and clean. They took care of her.
February 27, 2019
I am a current client of this provider
They are consistent in their care for my loved one. My loved one is out of state so it gives us a peace of mind that we have an agency that is very attentive. They call me to make sure I am aware of what is going on.
I like that they are flexible, and the case managers have all been wonderful.
February 20, 2019
I am a past client of this provider
I felt they were very hands on.
My dad was in the hospital and went to hospice. I hired some sitter through right at home and they were professional and very good.
February 20, 2019
I am a current client of this provider
They help me with the things that I can't do because I am handicapped. They prepare meals and straighten the bed for me.
I like that they provide good services. I like their employees and the nice attitude that they have.
February 19, 2019
I am a current client of this provider
They have helped me a lot by taking care of my sister and doing the housekeeping. I am very pleased.
I like that they always have somebody for me. If they can't send my regular caregiver, they will send someone else.
February 19, 2019
I am a current client of this provider
They help me with what I ask and with everything.
They work very well and they do well.
December 17, 2018
I am a current client of this provider
I live out of state and my father needed extra support at home. Right@Home has stepped in and become a part of our family. They now provided companion sitters for my 88 year old father 6 days a week. While working with our case supervisor there was flexibility as we determined Dad's specific needs and how to best meet them. The sitters clean the house, prepare meals, create menus and help make the grocery list. We have been able to get a consistance schedule so Dad always knows who to expect.
The office staff is always available, attentive, and responsive to our needs.
This group has been such a blessing to me and truly given me peace of mind as I attempt to care for my father's needs while being so far away.
December 10, 2018
I am a current client of this provider
I know that my parents are being taken care of, which makes my life better.
I like their professionalism and that they usually have good caregivers. If there is an issue, the caregivers change.
December 10, 2018
I am a current client of this provider
They have been able to help the most with getting my loved one up and ready.
I like that they provide me with people to take care of my loved one and it is a little help for me. I don't like that I don't have enough help with my loved one; I wish I had them a few more hours.
October 31, 2018
I am a current client of this provider
Sometimes they don't call when there is a no show so I have to call off work to get my mother to daycare.
The past couple of weeks it's been much better but they were having a lot of young caregivers that couldn't do the job.
September 27, 2018
I am a past client of this provider
It was comforting to know that we had professional help at the time.
I liked that they were personable and caring.
September 26, 2018
I am a past client of this provider
There was less that I had to take care of.
They were always punctual, on task, and they took care of every need we had.
September 21, 2018
I am a past client of this provider
I wanted someone to be here with me, and they were good about that.
They are strangers to me when they come in.
September 18, 2018
I am a past client of this provider
Used this company for once a year and was very happy with the staff and employees. They went above and beyond to meet my needs. Highly recommended!
July 31, 2018
I am a current client of this provider
Right at Home provides an employee three times a week to bathe and dress me. I rate them 5 stars.
June 27, 2018
I am a current client of this provider
It relieves my loved one because she was trying to do the job, and she has physical problems. She was relieved of that duty when we got Right at Home.
The people that I've had so far are well-qualified for the job.
May 29, 2018
I am a current client of this provider
They are good by matching me with the people I need.
They are very pleasant to be with around and easy to talk to.
May 29, 2018
I am a current client of this provider
They provide adequate caregivers and well-matched caregivers.
They are willing to work with me.
May 24, 2018
I am a current client of this provider
They give me the chance to get away.
They are there when I ask them to be there to take care of my sister.
April 26, 2018
I am a current client of this provider
They call me back and are consistent. They have provided caregivers every time we have needed them. Without the caregiver, my family would be in dire strains.
April 26, 2018
I am a past client of this provider
I thought they were excellent. One caregiver was excellent out of the six that we had. That individual got along so well with my dad. They found things in common. We learned a lot from the caregivers about what they could provide.
March 19, 2018
I am a current client of this provider
The sitters that they have provided are experience, they are seasoned. We have had a few that were not, but the majority are. They match the sitters to my loved one's needs. They are there when my loved one has needs, like feeding, changing, dressing. My loved one was in the hospital and nursing home and some of the care wasn't great, but Right at Home was there to be their voice. They bring things to my attention.
February 16, 2018
I am a past client of this provider
Out of five or six caregivers there was only one that I liked. I expected we would have one or two consistently. If I wanted to get the same caregiver that was good, we would have had to pay overtime. The rest were pretty lazy. The one caregiver that did a good job was extra money, and $16 is enough already.
November 21, 2017
I am a current client of this provider
Right at Home sent us a caregiver that is awesome. She did everything. I never had to tell her do to stuff. Right at Home's caregiver was able to make my loved one's life easier by cooking, cleaning, and bathing him.
November 15, 2017
I am a current client of this provider
Right at Home has very good caregivers. They know what they're doing, and they are always prompt and on time. Right at Home makes my life easier by having caregivers who are able to help my mother get out of the house, get exercise, and have someone to talk to.
October 26, 2017
I am a current client of this provider
Right at Home calls when the caregiver is running late or is not showing up. Right at Home has made my life easier because it lets me leave. It gives me freedom.
About Right at Home Lafayette, LA
Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer’s disease and other dementias. Call us to learn more about the specific services we provide.
Custom Care Plan
From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one’s specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.
Caregiver Training and Care Supervision
Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they’re able to deliver the care set out in your loved one’s Custom Care Plan. Before providing care, they’re bonded and insured.
