They just communicate and chose quality caregivers.
I like the communication with Michael he always communicates changes.
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(337) 284-9246
Reviews of Right at Home Lafayette, LA
Home Care Reviews for Right at Home Lafayette, LA
May 18, 2023
I am a current client of this provider
May 17, 2023
I am a current client of this provider
I like all the help I get. They are very caring.
I like how helpful they are.
May 10, 2023
I am a current client of this provider
They have excellent communication and they listen to needs.
I like that they are quick to react to calls and make things happen on a short notice.
May 05, 2023
I am a current client of this provider
My dad has been able to return to work because there is someone to be home with her.
It has been very easy to work with them.
May 05, 2023
I am a current client of this provider
We have a lot of newbies and dad is always nervous with that. Lisa made up a chart to show what she does and I give that to them and that helps a lot.
Most of them are genuinely interested in helping.
May 02, 2023
I am a current client of this provider
It has been a positive experience because she cleans my house and helps me with lots of different things that I would not be able to do.
I would recommend them because I think they are doing a good service.
May 02, 2023
I am a current client of this provider
It's a relief to me that they are there all day with her. I have a very busy schedule, but they take such good care of her.
They keep constant communication anytime there is a change in a provider. They let me know when they are going to be late. They are very good. My mom has a temper, and they are very good at diffusing.
April 20, 2023
I am a current client of this provider
The services are helpful because my mom enjoys them helping with my father. I like that they keep them company. I would come more often, and now I don't come so often. I look forward to coming to see that they have company.
I would recommend Right at Home because they do everything. My dad has dementia, and my mom can still get around and do things.
April 20, 2023
I am a current client of this provider
It has been a positive experience because they are just very hands-on, and they communicate very well.
I would recommend them because of the quality of care and professionalism.
April 20, 2023
I am a current client of this provider
It's great, the young man who comes is very nice and polite.
They are all very nice and informative.
April 04, 2023
I am a current client of this provider
They are always on time, which helps me out a lot.
One thing I like about the services is that they give you good honest people.
April 04, 2023
I am a current client of this provider
They ask me what to do, and I had a caregiver who knew what to do, but then I got a new one. I get new caregivers all the time and I have to retrain them.
They are on time and they help me. They make sure I am on the bus.
April 04, 2023
I am a current client of this provider
They have helped with her being here, helping me do things that I can't do anymore.
I like that they are dedicated.
March 22, 2023
I am a current client of this provider
Visiting with her helps her the most. It relieved a lot of pressure off of me.
I like the quality of the caregivers.
March 09, 2023
I am a current client of this provider
The care provider has been the best thing about the company.
One thing I like about the services is that the caregivers have been far more than we have expected.
March 09, 2023
I am a current client of this provider
I feel secure knowing that they'll be there.
They've been reliable and if I have problems they are very responsive. They're very easy to work with.
March 02, 2023
I am a current client of this provider
They could be more flexible.
The duties of the caregivers that come, they are very limited.
March 02, 2023
I am a current client of this provider
My experience has been positive because Right at Home always reaches out to me.
I like Right at Home because they always send someone.
March 02, 2023
I am a current client of this provider
They are tremendously helpful with my dad. They do whatever is needed for him to survive.
I like the people that we have to deal with.
February 27, 2023
I am a current client of this provider
The nurse comes to check on my mom and the physician's assistant comes, so we no longer have the trouble of having to take her to the doctor.
Every person that has come to see my mom has the best personality and they are so outgoing and friendly. They make my mom feel really comfortable.
February 14, 2023
I am a current client of this provider
They help me with everything like fixing my food, washing my clothes, and what they are supposed to do.
I like that they clean everything and wash my clothes.
February 14, 2023
I am a current client of this provider
They have provided the care needed for mom.
They work with you.
February 08, 2023
I am a current client of this provider
They offer services that take care of the client's morning care.
Right now, everything is going well. They could be a little more consistent. They have a lot of turnover in staffing.
February 08, 2023
I am a current client of this provider
Betty, our caregiver, is great. We have her Monday through Friday, and she has been great.
I recommended them just yesterday. They sincerely care. Our care provider, Michael, is really good.
February 03, 2023
I am a current client of this provider
They help me now that I am in a wheelchair and can't do things. They just go for it!
I absolutely would! Right at Home impresses me.
February 03, 2023
I am a current client of this provider
They assist in all of my needs.
I like that this agency is dependable.
February 01, 2023
I am a current client of this provider
They help by being here, so I can go to work, and they can help my mom with everything she needs.
I've been having issues with staffing in the mornings.
February 01, 2023
I am a current client of this provider
If you ask them to do extra, they will.
The two caregivers I have right now are very helpful.
January 20, 2023
I am a current client of this provider
They are fine, they help me get through.
The people that I have been assigned are trustworthy and do their job.
January 18, 2023
I am a current client of this provider
They really care for their clients.
Right at Home really cares for their clients. They are very compassionate.
January 09, 2023
I am a current client of this provider
It's not just about sitting with my husband for them, It's also about companionship and friendship and actually caring about his well-being.
I like that the directors and the types of people they employ.
January 09, 2023
I am a current client of this provider
The lady we have now is a sitter who takes care of my mom during the day due to her confusion and Alzheimer's which is very helpful to have.
They have been very upfront and adjusted any problems that have come up when we had them, so I'd certainly recommend them to others.
January 04, 2023
I am a current client of this provider
The caregiver helps out with whatever he needs, as he is depending on her care for things like cooking a hot meal.
I like that we have the same sitter for a while now, unlike the last agency we had.
January 04, 2023
I am a current client of this provider
They are very caring to me as a little old lady.
I have known folks who have dealt with other companies, and they have issues with the service, but they always stay in touch.
January 04, 2023
I am a current client of this provider
They have all been kind, and they have done all the work I have requested of them and I cannot ask of anything more.
I like that they are on time. They do very well in my home and clean my home.
January 02, 2023
I am a current client of this provider
Right at home was a great agency for us. They provided all of my husbands needs. Ms. Amy did a great job at pairing us up with Ms. Debra. Ms. Debra was an awesome caregiver, she went above and beyond for Louis care. She was like family to us. Thank you’ll for the help during out time of need. Highly recommended.
December 22, 2022
I am a current client of this provider
They are willing to help me.
The people they send are very knowledgeable and work well.
December 19, 2022
I am a current client of this provider
They make sure that I'm comfortable. Very prompt when it came to picking me up.
They're very considerate of my situation. They're very nice and willing to help.
December 19, 2022
I am a current client of this provider
It depends on who is coming. Some are very good and some are not very good.
I like that I can get in touch with Michael when I need to. It gives my mom and I a brake when they come.
December 09, 2022
I am a current client of this provider
They helped me the most by pushing my husband around when are at a doctor's office.
I love the caregivers that they are sending to my home now.
December 08, 2022
I am a current client of this provider
They accompany him wherever he needs to go.
They have never been late.
December 07, 2022
I am a current client of this provider
I am crippled and can't walk, so they help me with things that I cannot do for myself.
I like everything. They meet my needs.
December 07, 2022
I am a current client of this provider
The provider has helped by assisting with my daily needs.
I like the care and promptness.
December 02, 2022
I am a current client of this provider
They could be more observant and should understand what needs to be done just by looking around if trained properly.
If someone doesn't come, they could call plenty ahead to let me know, as they call last minute to replace someone else instead of giving me the chance to see if I want one or not.
December 02, 2022
I am a current client of this provider
The caregiver comes and makes him breakfast. She helps him get dressed and showers.
I like how they come out and check on the client.
November 27, 2022
I am a current client of this provider
I have Right at Home, and I'm getting great service. I have a lady that comes in and she helps me with my housework and she helps me dress and any other thing that I need. I've been using them for two-and-a-half months now. The caregiver is really wonderful. I love it. I'm satisfied with the care I get and with the company. I'm just very satisfied.
November 17, 2022
I am a current client of this provider
I have used Right at Home Lafayette 3 times in 2022 before & after various medical procedures to meet post treatment transport requirements. Their name says it all! Jennifer, Michael, & Monica will ensure that you feel comfortable that you made the right decision to use their services to pick you up & get you back right at home. Right at Home Lafayette is the right choice for my pending medical procedures.
Provider Response
We are very pleased that our services are working well for you. Thank you so much for your kind review.
November 16, 2022
I am a current client of this provider
It's wonderful to have a few hours to myself.
So far there have been personnel issues, but everything has been going well lately.
November 16, 2022
I am a current client of this provider
The caregiver helps to her to the bathroom and other rooms in the house. They do their best to keep her safe and try to make sure she doesn't fall.
I like that they try to cover shifts if the caregiver is not available. They are good at communicating and they always want feedback about how the caregivers are with her.
November 16, 2022
I am a current client of this provider
Before we used them, we couldn't get my father to shower, and now he is showering and he has made a big difference.
They are very nice, and their caregivers are wonderful.
November 08, 2022
I am a current client of this provider
It makes my life and day easier because she helps me a lot.
I love my caregiver, she is amazing.
November 08, 2022
I am a current client of this provider
They help me drive around my property because I'm blind.
They are very accommodating.
November 02, 2022
I am a current client of this provider
They help the client shower, talk with her, and give medication.
I would like better quality sitters.
November 02, 2022
I am a current client of this provider
I really like my sitter and I appreciate her very much.
I like my sitter and I am happy with my help.
October 20, 2022
I am a current client of this provider
They have been helping with my mobility.
I like that everyone has been helpful.
October 20, 2022
I am a current client of this provider
She provides great help and does a lot of activities.
I like the care provided.
October 19, 2022
I am a current client of this provider
They help me with everything.
I like that everything is alright.
October 17, 2022
I am a current client of this provider
They talk with patients.
Some of the aides don't do what they say they will do.
October 07, 2022
I am a current client of this provider
They provide services to get her cleaned and clean the bathroom.
I like them because they are friendly and care about the services they provide.
October 04, 2022
I am a current client of this provider
They help me with anything I ask them to do. They help me with my personal hygiene needs.
I like the way the caregiver works and helps me.
September 27, 2022
I am a current client of this provider
Briana/Bree and Natalie help out a lot. We all have jobs and now we have the girls during the day. They get her up, make her lunch, and get her ready to bed. They are a big help.
The caregivers that my mom has now are just excellent. We have had some caregivers that were not, but we talked to the agency and asked them to find someone else - which they did.
September 26, 2022
I am a current client of this provider
I am new to all this, so I am not sure how the caregivers could have a greater impact. They're very good, and I am very happy with their help. The caregivers have helped the most by giving my husband his food and helping him with dressing and showers sometimes.
I like the agency because they help out the client, and we have a great service. I am happy with them.
September 22, 2022
I am a current client of this provider
This agency provides extremely good care. The sitters are very well trained, very compassionate, and knowledgeable. The sitters love what they do. I trust Right at Home to provide the care my dad needs.
September 15, 2022
I am a current client of this provider
They have sent capable people to take of my mother as per my request.
I like that they are easy to work with and are very professional.
September 15, 2022
I am a current client of this provider
They check to see if everything is going well.
The caregivers speak up for me, and they help me.
September 08, 2022
I am a current client of this provider
Everything is positive and they look out for me.
They look out for me and they keep my house clean.
September 01, 2022
I am a current client of this provider
They provided a good caregiver.
I like the caregiver that they provide.
August 18, 2022
I am a current client of this provider
We finally got a good caregiver and she is amazing.
They have people in the office who didn't know who was going to come, but it looks like they are finally getting stuff figured out.
August 09, 2022
I am a current client of this provider
The provider has helped him the most by bathing him, feeding him, and making sure that everything is ok.
I like they are dependable and we are able to find someone else when the person doesn't show up. The caregiver is very polite and excellent.
August 02, 2022
I am a current client of this provider
They do things that I wouldn't be able to do.
We have liked our caregivers.
July 20, 2022
I am a current client of this provider
They have been very good with helping me out with what I need. they will help me when I have to go to the hospital they will help.
They have been very helpful and I really appreciate it.
July 11, 2022
I am a current client of this provider
I have someone come in and help her in the morning.
My mom doesn't have any complaints.
July 06, 2022
I am a current client of this provider
The have helped with providing services, but they have staffing issues.
Some of the caregivers are good. However the company is not responsible for sending someone on a regular basis.
July 01, 2022
I am a current client of this provider
It has helped since now we have access to help.
I like that the caregiver we have is excellent.
June 16, 2022
I am a current client of this provider
The people that they send could be more qualified.
They need to train their personnel.
June 08, 2022
I am a current client of this provider
Giving me rides to the store.
The lady is awesome that takes care of me and we been good friend.
June 02, 2022
I am a current client of this provider
When it works, it's a tremendous help.
They need to set up more regular staff and not leave me with nobody. It has improved over the last couple of weeks. Most of the time it hasn't been good at all.
May 23, 2022
I am a current client of this provider
They do things we cannot do. They clean our house.
The service is good.
May 12, 2022
I am a current client of this provider
They're accurate, punctual, and on time.
I like that they are proficient.
May 09, 2022
I am a current client of this provider
Right at Home has made my experience positive by providing me with extra time to do what I need.
I like Right at Home because their caregivers are punctual and they have backup caregivers.
May 03, 2022
I am a current client of this provider
It helps to know someone is there to take my dad where he needs to be.
Now that I have a certain caregiver I am pleased with it.
April 25, 2022
I am a current client of this provider
They're not good providers. They could get better service.
I wouldn't recommend them. They're not a good service.
April 06, 2022
I am a current client of this provider
It's been very good. They help make sure I don't fall and help me get a bath when I'm ready for one.
I like that they are on time and they come when they are needed.
April 04, 2022
I am a current client of this provider
If they would work it would be good, but they just sit on their phone.
When the workers come, they should do their work and not just sit down.
March 18, 2022
I am a current client of this provider
They could have a greater impact if I wasn't paying so much.
They could have coverage for caregivers that call out.
March 01, 2022
I am a current client of this provider
One of the caregivers doesn't know how to do laundry.
I think the caregivers need to be trained more because it seems like they haven't had any training at all.
March 01, 2022
I am a current client of this provider
It has helped him be able to walk, bathe and walk.
They could keep their clients in contact about their care.
February 16, 2022
I am a current client of this provider
They have given excellent care to my mom, the sitter spends time and being personable and made my mom feel comfortable.
I like that they are easy to schedule with and they are very experienced.
February 16, 2022
I am a current client of this provider
They offer to send substitutes when the person cannot come.
I like that they have good caregivers. They are very positive people.
February 03, 2022
I am a current client of this provider
The caregiver is a great help. They tend to my nanny's needs.
The worker we have from Right at Home is wonderful.
February 03, 2022
I am a current client of this provider
Whatever he needs, they are there to take care of it.
They care for my husband so I can go to work.
January 24, 2022
I am a current client of this provider
They send me the woman I need to help clean up.
They answer your questions and give you what you need.
January 19, 2022
I am a current client of this provider
I can work without worrying about my family member.
They really try hard to find someone good for my family member.
January 12, 2022
I am a current client of this provider
The service is great. It's a lot of help. I was his caretaker but I couldn't do it anymore. I had been in the hospital and was unable to care for him. We were able to get someone to help us.
I would like to see Right at Home improve on nothing really. it's really good. They are very attentive.
January 04, 2022
I am a current client of this provider
I really lost my cool over the one who did my laundry and bedding wrong. My daughter had to come over and redo everything and she was really upset. I don't think they are quite aware of what is going on, so you have to let them know.
I had a good day with one and two bad days with two other caregivers who were just starting out. I told them they needed to have more training. They needed to be shown how to make a bed because they didn't know how to do it well. I did a good bath from them. I already told Right at Home that. I don't mind telling people that if they need help, this is a good place to go. They just need to know what they can do when they are alone with the clients. They just talk to them. I don't know if they tell them how to make a hospital bed, which is the easiest thing to make up. I even taught all my children how to do that and they taught their children
December 15, 2021
I am a current client of this provider
My caregiver helps me greatly, she cleans the house very well.
My caregiver does a great job, she does her work and is really nice.
December 02, 2021
I am a current client of this provider
I like that it's almost like having a friend instead of an employee.
I've had a chance to work with a couple of the ladies and they've been very nice. It's nice to have some help cooking and cleaning. If I need transportation they help.
December 02, 2021
I am a past client of this provider
it was nice to know that she was being taken care of, and going to the doctors.
They would reach out and would take care of my aunt well.
November 08, 2021
I am a current client of this provider
The agency is easy to get ahold of when we need them.
The services are convenient for my mother.
October 21, 2021
I am a current client of this provider
They show up when they are supposed to.
They could be better with communication.
October 15, 2021
I am a past client of this provider
It did appear to me every time I went that she was comfortable.
I felt that the young ladies they sent out were very attentive.
October 07, 2021
I am a current client of this provider
She is really helpful. She listens to his needs. It has helped us having someone else there. We want more services. He is part of the VA.
They came and listened. Kayla is very good. That is his caregiver.
October 04, 2021
I am a current client of this provider
It makes my life easier that they come here and take care of me.
I'm happy with their service.
August 06, 2021
I am a current client of this provider
They would sometimes leave early. I wish they didn't.
When someone can't come over, they find a replacement quickly.
August 05, 2021
I am a current client of this provider
She does whatever my mom needs. She takes the curtains down. She washes the linen.
They could have more consistency with caregivers. We were finally able to get a consistent caregiver.
August 03, 2021
I am a past client of this provider
They were helpful for me, because I work 7 days a week. I wouldn't be able to do it.
I think were excellent at communication.
July 28, 2021
I am a current client of this provider
They take care of him and do things for him. They are really good at caring and that makes life easier.
They are on time and do really well with him.
July 23, 2021
I am a current client of this provider
The caregiver they send helps cook and clean for me which I can't do.
It took too long to find the caregiver that was a good match for me.
July 14, 2021
I am a current client of this provider
They do a good job taking care of her daily needs.
I feel that they have professional staff and they can be easily called upon.
Provider Response
Customer satisfaction is our goal and we are very thankful for your feedback.
July 07, 2021
I am a current client of this provider
They give us competent and well-trained caregivers.
I like that they are very professional. I have had no problems with them.
June 28, 2021
I am a current client of this provider
I'm trying to find a consistent caregiver. It's hard for me to retrain all the new caregivers.
They can always send someone.
June 17, 2021
I am a current client of this provider
It helps us all very much. Both of my parents have dementia, so they help them be able to stay in their own home.
I like that they are good at their job.
June 16, 2021
I am a current client of this provider
They just did a good job and get me my care.
This is my first time, but I have had good service.
June 09, 2021
I am a current client of this provider
They've made my life easier by sending the girl that we have. She jumps in and does whatever is needed. I don't even have to ask her to do anything.
I would tell a friend that they're dependable.
June 09, 2021
I am a current client of this provider
I have to take the time to show all the caregivers what to do. Sometimes they do the things I have said and other times, they don't. I need that time that I spend on them to pay bills and get things done. I also need to be taking care of my wife, so I can't spend time telling them what to do.
The caregivers aren't always consistent, but I have some good ones.
May 13, 2021
I am a past client of this provider
They have been accommodating, and anytime I need anything, they try to fill that need.
I like that they were very accommodating. Twila has dementia and they provided someone to help mostly.
May 11, 2021
I am a current client of this provider
They could go down on their prices, but they're doing a great job.
Everything has been going well.
April 28, 2021
I am a current client of this provider
They can have more consistency with the sitters. I would like to have the same sitters as much as possible. You will get a sitter that lasts a couple of weeks then another. The turnover rate seems high.
Lately we have had good quality care with our caregiver. The caregiver will step right in.
April 20, 2021
I am a past client of this provider
When she went to the facility, we had some sitters were inattentive. I was unimpressed.
I like them when the bathers came to our house. She was hard to deal with and they knew what they were doing.
April 15, 2021
I am a current client of this provider
They help me feel mentally and physically better.
They have a really good reputation.
April 06, 2021
I am a current client of this provider
She is really comforting to my mom.
My mom's bath lady is excellent.
April 05, 2021
I am a current client of this provider
I would like for the caregivers to show up when they are supposed to.
I would like them to manage their employees better and improve their organization.
April 05, 2021
I am a current client of this provider
The agency is helpful by being available to provide the care I need when I need it.
I like that they provide good quality of care.
March 29, 2021
I am a past client of this provider
They did everything she needed. They fed her.
I didn't have to look for a sitter. Every time a sitter couldn't make it, they took care of it. They found someone to fill in.
March 09, 2021
Other
I cannot say enough about the quality of service we received while my sister was being cared for by Right at Home. They went above and beyond to make sure she was safe and well cared for. We were very pleased not only with the caretakers who tended to my sister but the level of service the office staff gave us daily. They were constantly overseeing that the caretakers were doing what was best for my sister! Our needs were tended to in a timely manner and the staff was always reachable. If it weren't for the fact that my sister needed constant care and is now in an assisted living, Right at Home would still be caring for her. I highly recommend them!
February 25, 2021
I am a current client of this provider
I have a relationship with them.
Everyone they send to us has been good.
February 24, 2021
I am a past client of this provider
They made sure the caregiver was making it on time. They kept me informed.
They were available when I needed them.
February 24, 2021
I am a current client of this provider
When I need transportation they take care of it.
If I have a problem I can call the agency.
February 24, 2021
I am a current client of this provider
They have been sending good people here. They help me with my walking.
I like the people who work for this company.
February 24, 2021
I am a past client of this provider
They helped most by being flexible and available whenever I needed them.
They were easy to schedule with and there was good communication with email on whatever I need. Their caregivers are very well trained and pleasant.
January 28, 2021
I am a current client of this provider
They are taking the daily worry off and I know they're being taken care of because we are not there.
I like the way they work with the family and how they work with my parents.
January 28, 2021
I am a past client of this provider
There was a lot of changeover in the caregivers. It would be nice if there was consistency.
I would like better communication. My mom ended up without care since she did not have eyes on her. They are likely the ones who brought bed bugs into our house. I would like to see a higher standard of care. They could have put the caregivers in a suit then told them to take off the suit when they left my mother's house. They did not do anything to try to stop that. Since no one had eyes on her she suffered a medical problem.
January 28, 2021
I am a current client of this provider
When they're here, they're helpful. They get me ready for the day and put me down to sleep.
They could have more reliable workers.
December 22, 2020
I am a past client of this provider
They helped very much with the client.
I like that they were always on time, and they were very polite and patient.
December 21, 2020
I am a current client of this provider
My caregivers will prepare meals and do chores for me.
This agency provides me with quality caregivers who are on time.
December 21, 2020
I am a past client of this provider
The provider helped me the most by sending people to take care of my mother when we needed them.
I like that they were always on top of things when we needed them to be.
November 30, 2020
I am a past client of this provider
She was falling constantly. Which made her a hazard to herself. They provided the safety for her.
They are extremely reliable. I did not have to worry about the staff. They were there and I was notified about who would be with my mother. They were compassionate and kind. They were very good with my mother.
November 30, 2020
I am a past client of this provider
They assisted her in anyway that they could around the house and personally.
I liked that they were very convenient to have there for her.
November 30, 2020
I am a current client of this provider
I do not have to be with my dad as much when the caregivers are there.
There is really good communication.
October 30, 2020
I am a current client of this provider
I know when the PCA comes, she is a very good representative of the agency in the type of the care and the amount of work that she does.
The person that comes here, she is always on time. She is very good with my mom and we have never had any problems.
October 30, 2020
I am a current client of this provider
They have been able to help my mother organize her room and put things where she needs them.
They are easy to get in touch with and are very good at getting who you want and the times you need.
October 29, 2020
I am a past client of this provider
I was trying to help my wife with cancer. They help with balancing the times for both.
They are courteous.
September 30, 2020
I am a current client of this provider
They are super coordinated. I couldn't survive without them. I am really happy with them.
I have no problems. I think that it is worth it and convenient.
September 30, 2020
I am a current client of this provider
She makes sure she takes her medicine, and she makes sure she eats. Her health is improving with who is taking care of her.
They work on their own time.
September 29, 2020
I am a current client of this provider
They keep her comfortable and content.
They provide a good consistent care to my mother.
August 27, 2020
I am a current client of this provider
Before they got here, the house was a mess. I felt safer with them here.
I think it was personal. They cared about what I needed when they were here. They were willing and ready to do whatever I needed.
August 27, 2020
I am a past client of this provider
They were doing what their job told them to do.
I did not have a lot of time to plan and we went with it. They came on time and did what they were suppose to do.
August 27, 2020
I am a current client of this provider
Just the fact that they are here to help me. I could not handle him myself.
They always call and let me know who is coming. They have done a good job finding someone.
August 27, 2020
I am a current client of this provider
It's been very helpful because I am getting relieved of taking care of my wife.
The reason I got started with them is because they offered two hours of service if we needed. We just needed a little bit of help.
August 26, 2020
I am a current client of this provider
I'm able to get out that one day a week.
It was a wonderful experience. My husband enjoys them.
July 28, 2020
I am a current client of this provider
They wait on me and do what needs to be done.
Their people show up on time, they are very polite and very helpful.
July 20, 2020
I am a current client of this provider
They help her with all her daily activities.
They are reliable.
March 24, 2020
I am a current client of this provider
Having help to care for my aunt has eased the burden off of me.
I like the care they give my aunt, they're responsive and always answer the phone and my questions. They take care of her needs.
March 12, 2020
I am a current client of this provider
They are here when I can't be here.
They are reliable.
March 04, 2020
I am a past client of this provider
They took care of his every need and were there 24 hours a day.
I was very satisfied with them. I liked that they were always there and took excellent care of him.
March 04, 2020
I am a current client of this provider
For 4 hours, I can do what I want and know that he is being taken care of.
They are good people and they send good caregivers.
February 24, 2020
I am a current client of this provider
It is quite a bit beneficial to my daily life.
I like that the caregivers are very nice.
February 21, 2020
I am a current client of this provider
It gives him someone else to take care of him. It lets me do errands and get away from it all.
They are reliable.
February 13, 2020
I am a past client of this provider
They acted like a long lost friend, and I like that.
I would recommend them. I didn't even know they were in town before, but they did a good job.
February 05, 2020
I am a current client of this provider
It has helped out a lot. We needed somebody to sit with him when we couldn't be there.
One of their caregivers were pretty disappointing, but the others are pretty good.
January 18, 2020
I am a current client of this provider
They have somebody there to take care of my loved one.
They run a very good business.
December 20, 2019
I am a current client of this provider
They make my life easier by taking me to my appointments when I need to go, and they help clean around my house.
I like that they look after me really well, and they are reliable.
December 14, 2019
I am a current client of this provider
I still have other things that need to be taken care of, but that doesn't relate to them at all.
I like my caregiver, and I also like the promptness of the scheduler and the online scheduling system, calendar, and payment system. All of that makes it easy.
December 12, 2019
I am a past client of this provider
They picked me up and sat in the house for a little while.
They picked me up on time.
December 05, 2019
I am a current client of this provider
The caregiver that comes does the mopping, and the caregiver usually comes on time.
The caregiver that comes really helps and will work with me to change the bed sheets.
Provider Response
Upon investigation after receiving this review, we were able to address the situation immediately and continue the services. We appreciate the feedback and opportunity to provide the best caregivers to meet and exceed our client expectations.
November 21, 2019
I am a past client of this provider
I wanted to get used to one person, and I wanted them to get used to me.
I had different people in here every time they would come.
November 20, 2019
I am a current client of this provider
They call us, and that's good. They keep in touch with us.
I like that they're very dedicated to keeping everything straight about who's coming. I like that a lot. I also like the people they send here.
November 12, 2019
I am a current client of this provider
They have helped me out by being accurate. They come when they say they will come.
I have been satisfied with them. I think what they are doing is great.
November 12, 2019
I am a current client of this provider
They are understanding.
I want them to know what they are coming to do and not need me to remind them. It would be nice to have a permanent worker.
November 12, 2019
I am a current client of this provider
They have helped me out by getting my parents to and from doctor's appointments.
I like that they are courteous and prompt.
October 22, 2019
I am a current client of this provider
They help the most by communicating with me and my loved one, that way we can both know what happens next. They help by being on time every day. She helps out a lot and shows that she has my best interests in mind.
I like the fact that they care and are very patient. They take the time out with the clients and give them exactly what they need, want, or ask for.
October 10, 2019
I am a past client of this provider
They did everything that was required and that she needed. I don't think there was anything else they could have done.
They are caring, and they had knowledge of what was going on.
October 10, 2019
I am a current client of this provider
The two I have right now are very good. My mom can't do anything on her own, expect feed herself. They get her out of bed.
I have been through 10 sitters. They will send someone that will last a week, then quit and leave. The process to get where we are has been difficult.
October 10, 2019
I am a current client of this provider
They do a little bit of light work, which is good, like washing dishes.
If I have something that comes up and I need somebody, they usually get them in time.
October 04, 2019
I am a current client of this provider
He hasn't fallen since they got there, and that is the point. He is a fall risk.
The management is very responsive.
September 26, 2019
I am a current client of this provider
They arrive when they're supposed to and help me in any way that I need help.
I'm perfectly satisfied with the caregivers because they're good and accommodating.
September 24, 2019
I am a current client of this provider
I can't be with my husband 24 hours, so I know he is being taken care of when I am not there.
I like the personal care. And they are reliable.
September 24, 2019
I am a past client of this provider
They helped the most with her day-to-day care and were very personable with her.
Because of the way they acted in the end, I am not sure I would recommend them. They need to do what they promise.
September 19, 2019
I am a past client of this provider
They helped me the most by doing everything for my mom, so I didn't have to do anything.
I like their service. They are understanding.
September 19, 2019
I am a current client of this provider
They're always prompt, and it's always been good.
It was easy to set up the schedule. They were prompt about finding someone.
August 27, 2019
I am a current client of this provider
It has been a positive impact, especially with the caregiver we have right now. Her interaction with him is really positive and upbeat.
They provide responsible sitters that interact with the patient really well.
August 19, 2019
I am a current client of this provider
They work with him, and he's improved.
I like that they do exercises with him and play games with him.
August 19, 2019
I am a current client of this provider
We have 24-hour care, so they put makeup on her and take her where she wants to go within the facility. They've increased her longevity.
It's the best company. They have excellent care.
July 31, 2019
I am a current client of this provider
They come in, and it gives me little time to do the things I need to.
We need the same people to come at the same time because of my mother's condition, and they've been sending us different people.
July 30, 2019
I am a current client of this provider
She does everything for him.
I like the caregiver that we have right now.
July 18, 2019
I am a current client of this provider
The girl who stays with her has been super attentive, even though my mom has been really difficult. She is such a sweetheart and has tried to do everything. She really has gone above and beyond.
They are very easy to reach when I need to speak to someone.
July 18, 2019
I am a past client of this provider
They helped him bathe, took him to the bathroom, and did everything. He couldn't do anything for himself.
They would send nice people. They were on time and very helpful.
July 18, 2019
I am a current client of this provider
I like the agency's staff because they're qualified.
I like the stability and consistency because the agency is there when they say they'll be there.
June 28, 2019
I am a past client of this provider
The attendants helped with every need. As far as I could tell, they were very attentive.
I liked their personable attendant.
June 28, 2019
I am a current client of this provider
It keeps her safe. It keeps her from falling.
The bills are so hard to understand. They are so complicated. She apologized to me, but I didn't know they charge a time and a half for holidays. Mom has the night shift and the caregivers write down things and it takes so much time because they write everything they do.
June 20, 2019
I am a current client of this provider
They have had someone there and had someone my father likes.
They could double check that they have the calendar and times correct.
June 20, 2019
I am a past client of this provider
It was important to me that my mom had the comfort of someone watching her while I was at work.
I like the ease of use.
June 20, 2019
I am a current client of this provider
I have been stressed out, but they have been helpful. They are always there when we need them.
I would like to see them have more CNAs.
June 20, 2019
I am a current client of this provider
It was highly needed. It's great to have that extra help.
They paired me up with some good girls. I have three of them that are very good.
June 20, 2019
I am a past client of this provider
She talked to me and helped me get my day organized.
The caregiver was friendly, thoughtful, and I felt very relaxed with her.
June 20, 2019
I am a current client of this provider
The services give me peace of mind to do the things I need to get done.
I like that the agency always sends me good people.
May 30, 2019
I am a current client of this provider
I simply could not do it myself. It is hard enough with them here, and it would be impossible to do it myself.
We have had problems with covering the hours adequately. They have people that do not show up sometimes. In 6 weeks of being with them, we have had a half a dozen times when someone could not come. They could not get someone to cover, and I told them not to worry about it.
May 20, 2019
I am a current client of this provider
They have a good routine and have developed good rapport with people now.
They have been very reliable, provided good service, and attentive to everything we have needed.
March 26, 2019
I am a current client of this provider
They've helped me the most just by providing quality care for my dad.
I like the quality of the people that they have working for them.
March 22, 2019
I am a past client of this provider
They were there to do the daily living routines.
I would like them to have consistency in their caregivers.
February 28, 2019
I am a past client of this provider
They were available for us all the time.
I liked that they were detail oriented and on time.
February 27, 2019
I am a past client of this provider
They gave us a breath of fresh air by taking care of her.
I just thought that the people were nice and clean. They took care of her.
February 27, 2019
I am a current client of this provider
They are consistent in their care for my loved one. My loved one is out of state so it gives us a peace of mind that we have an agency that is very attentive. They call me to make sure I am aware of what is going on.
I like that they are flexible, and the case managers have all been wonderful.
February 20, 2019
I am a past client of this provider
I felt they were very hands on.
My dad was in the hospital and went to hospice. I hired some sitter through right at home and they were professional and very good.
February 20, 2019
I am a current client of this provider
They help me with the things that I can't do because I am handicapped. They prepare meals and straighten the bed for me.
I like that they provide good services. I like their employees and the nice attitude that they have.
February 19, 2019
I am a current client of this provider
They have helped me a lot by taking care of my sister and doing the housekeeping. I am very pleased.
I like that they always have somebody for me. If they can't send my regular caregiver, they will send someone else.
February 19, 2019
I am a current client of this provider
They help me with what I ask and with everything.
They work very well and they do well.
December 17, 2018
I am a current client of this provider
I live out of state and my father needed extra support at home. Right@Home has stepped in and become a part of our family. They now provided companion sitters for my 88 year old father 6 days a week. While working with our case supervisor there was flexibility as we determined Dad's specific needs and how to best meet them. The sitters clean the house, prepare meals, create menus and help make the grocery list. We have been able to get a consistance schedule so Dad always knows who to expect.
The office staff is always available, attentive, and responsive to our needs.
This group has been such a blessing to me and truly given me peace of mind as I attempt to care for my father's needs while being so far away.
December 10, 2018
I am a current client of this provider
I know that my parents are being taken care of, which makes my life better.
I like their professionalism and that they usually have good caregivers. If there is an issue, the caregivers change.
December 10, 2018
I am a current client of this provider
They have been able to help the most with getting my loved one up and ready.
I like that they provide me with people to take care of my loved one and it is a little help for me. I don't like that I don't have enough help with my loved one; I wish I had them a few more hours.
October 31, 2018
I am a current client of this provider
Sometimes they don't call when there is a no show so I have to call off work to get my mother to daycare.
The past couple of weeks it's been much better but they were having a lot of young caregivers that couldn't do the job.
September 27, 2018
I am a past client of this provider
It was comforting to know that we had professional help at the time.
I liked that they were personable and caring.
September 26, 2018
I am a past client of this provider
There was less that I had to take care of.
They were always punctual, on task, and they took care of every need we had.
September 21, 2018
I am a past client of this provider
I wanted someone to be here with me, and they were good about that.
They are strangers to me when they come in.
September 18, 2018
I am a past client of this provider
Used this company for once a year and was very happy with the staff and employees. They went above and beyond to meet my needs. Highly recommended!
July 31, 2018
I am a current client of this provider
Right at Home provides an employee three times a week to bathe and dress me. I rate them 5 stars.
June 27, 2018
I am a current client of this provider
It relieves my loved one because she was trying to do the job, and she has physical problems. She was relieved of that duty when we got Right at Home.
The people that I've had so far are well-qualified for the job.
May 29, 2018
I am a current client of this provider
They are good by matching me with the people I need.
They are very pleasant to be with around and easy to talk to.
May 29, 2018
I am a current client of this provider
They provide adequate caregivers and well-matched caregivers.
They are willing to work with me.
May 24, 2018
I am a current client of this provider
They give me the chance to get away.
They are there when I ask them to be there to take care of my sister.
April 26, 2018
I am a current client of this provider
They call me back and are consistent. They have provided caregivers every time we have needed them. Without the caregiver, my family would be in dire strains.
April 26, 2018
I am a past client of this provider
I thought they were excellent. One caregiver was excellent out of the six that we had. That individual got along so well with my dad. They found things in common. We learned a lot from the caregivers about what they could provide.
March 19, 2018
I am a current client of this provider
The sitters that they have provided are experience, they are seasoned. We have had a few that were not, but the majority are. They match the sitters to my loved one's needs. They are there when my loved one has needs, like feeding, changing, dressing. My loved one was in the hospital and nursing home and some of the care wasn't great, but Right at Home was there to be their voice. They bring things to my attention.
February 16, 2018
I am a past client of this provider
Out of five or six caregivers there was only one that I liked. I expected we would have one or two consistently. If I wanted to get the same caregiver that was good, we would have had to pay overtime. The rest were pretty lazy. The one caregiver that did a good job was extra money, and $16 is enough already.
November 21, 2017
I am a current client of this provider
Right at Home sent us a caregiver that is awesome. She did everything. I never had to tell her do to stuff. Right at Home's caregiver was able to make my loved one's life easier by cooking, cleaning, and bathing him.
November 15, 2017
I am a current client of this provider
Right at Home has very good caregivers. They know what they're doing, and they are always prompt and on time. Right at Home makes my life easier by having caregivers who are able to help my mother get out of the house, get exercise, and have someone to talk to.
October 26, 2017
I am a current client of this provider
Right at Home calls when the caregiver is running late or is not showing up. Right at Home has made my life easier because it lets me leave. It gives me freedom.
About Right at Home Lafayette, LA in Lafayette, Louisiana
Right at Home provides personalized in-home care and support for seniors and adults with disabilities. Our caregivers are trained to help with everyday tasks that have become challenging. This may include meal preparation, laundry, light housekeeping, personal hygiene, medication reminders, mobility assistance, transportation and other tasks. We offer services for those with special care situations such as Alzheimer's disease, Parkinson’s disease and other dementias; diabetes; stroke recovery; and hospice care. Whether you are looking for a few hours a week or immediate, 24-hour care, we are here to help. Call us today to learn more about the services we can provide you or a loved one.
Custom Care Plan
We know everyone’s needs are different, so we create custom, client-centered care plans based on our unique five-step approach to care. We take time to get to know you by discussing your health history, physical and cognitive abilities, daily routines, and personal lifestyle and preferences. This conversation is important to us because we want to help you determine the level and types of care you need and match you with the best caregiver to help you continue to live successfully at home, or wherever you call home.
Caregiver Training and Care Supervision
When you choose Right at Home, you can rest assured that our caregivers will deliver the care you or your loved one needs. Every caregiver goes through an extensive interview process, including background checks. We provide initial caregiver training through our Right at Home University before they can provide care, and we provide ongoing training to support best care practices. All of our caregivers are employed by Right at Home and are bonded and insured.
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Services and Amenities of Right at Home Lafayette, LA in Lafayette, Louisiana
Agency Type
- Full Service Agency
Range of services
- Companion Care
- Personal Care Assistants
Types of care
- Doctor Visit Companionship
- Light Housekeeping
- Transfer Assistance
- Dressing And Grooming
- Bathing And Toileting
- Exercise
- Walking Wheelchair Assistance
- Companionship
- Meal Preparation
- Errand And Grocery Assistance
Screening
- In Person Interviews
- Reference Checks
- Driving Record Check
- Background Checks
- Drug Screening
Training
- Continual Training
Bonded/insured
- Bonded And Insured
