They're not good providers. They could get better service.
I wouldn't recommend them. They're not a good service.
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Reviews of Right at Home Lafayette, LA
Home Care Reviews for Right at Home Lafayette, LA
April 25, 2022
I am a current client of this provider
April 25, 2022
I am a current client of this provider
The caregivers could have a greater impact by being the same person every week. They are changing the person that comes to help me every week. It's a new person every week.
The care is fine, but they don't have enough people. They don't give me one person. They keep changing the person that comes. I am not satisfied with that part, and I am not sure I would recommend the agency.
April 14, 2022
I am a current client of this provider
They have helped the most with my ADL's
One thing I would tell a friend is that they are great at customer service and compassion.
April 06, 2022
I am a current client of this provider
They do simple things for her. The caregiver does her hair. She is partially blind and the caregiver does things she can't do for herself.
They actually care about their clients. I like their care.
April 06, 2022
I am a current client of this provider
They come and they see how things are going and everything seemed to be going well.
We are going through a lot of transformation but the insurance is taking a while.
April 06, 2022
I am a current client of this provider
It's been very good. They help make sure I don't fall and help me get a bath when I'm ready for one.
I like that they are on time and they come when they are needed.
April 04, 2022
I am a current client of this provider
If they would work it would be good, but they just sit on their phone.
When the workers come, they should do their work and not just sit down.
March 18, 2022
I am a current client of this provider
They could have a greater impact if I wasn't paying so much.
They could have coverage for caregivers that call out.
March 01, 2022
I am a current client of this provider
One of the caregivers doesn't know how to do laundry.
I think the caregivers need to be trained more because it seems like they haven't had any training at all.
March 01, 2022
I am a current client of this provider
It has helped him be able to walk, bathe and walk.
They could keep their clients in contact about their care.
February 16, 2022
I am a current client of this provider
They have given excellent care to my mom, the sitter spends time and being personable and made my mom feel comfortable.
I like that they are easy to schedule with and they are very experienced.
February 16, 2022
I am a current client of this provider
They accurate in cleaning and going above and beyond his needs.
They are accurate with their care.
February 16, 2022
I am a current client of this provider
They offer to send substitutes when the person cannot come.
I like that they have good caregivers. They are very positive people.
February 04, 2022
I am a current client of this provider
The services are helpful because I can go and do what I want to do every day whenever I know someone is there with him.
They need some more office people that are better with communication.
February 03, 2022
I am a current client of this provider
The caregiver is a great help. They tend to my nanny's needs.
The worker we have from Right at Home is wonderful.
February 03, 2022
I am a current client of this provider
Whatever he needs, they are there to take care of it.
They care for my husband so I can go to work.
February 01, 2022
I am a current client of this provider
They really do try to send someone out on a daily basis.
I like that they are consistent with caregivers.
January 24, 2022
I am a current client of this provider
They send me the woman I need to help clean up.
They answer your questions and give you what you need.
January 19, 2022
I am a current client of this provider
I can work without worrying about my family member.
They really try hard to find someone good for my family member.
January 12, 2022
I am a current client of this provider
It has been very good. He has a great caregiver that has been great to him and helps him.
I would recommend Right at Home but I would like to see improvement on their apps, but they provide a great job for my dad.
January 12, 2022
I am a current client of this provider
The service is great. It's a lot of help. I was his caretaker but I couldn't do it anymore. I had been in the hospital and was unable to care for him. We were able to get someone to help us.
I would like to see Right at Home improve on nothing really. it's really good. They are very attentive.
January 04, 2022
I am a current client of this provider
I really lost my cool over the one who did my laundry and bedding wrong. My daughter had to come over and redo everything and she was really upset. I don't think they are quite aware of what is going on, so you have to let them know.
I had a good day with one and two bad days with two other caregivers who were just starting out. I told them they needed to have more training. They needed to be shown how to make a bed because they didn't know how to do it well. I did a good bath from them. I already told Right at Home that. I don't mind telling people that if they need help, this is a good place to go. They just need to know what they can do when they are alone with the clients. They just talk to them. I don't know if they tell them how to make a hospital bed, which is the easiest thing to make up. I even taught all my children how to do that and they taught their children
January 04, 2022
I am a current client of this provider
I am not there, so I don't know exactly what is going on, but someone is there for her when she needs them.
At first everything was great, but I noticed that when my mother's regular worker does not come, they do not always have a replacement for her. I know she has a complaint when the worker does not show up.
December 15, 2021
I am a current client of this provider
My caregiver helps me greatly, she cleans the house very well.
My caregiver does a great job, she does her work and is really nice.
December 02, 2021
I am a current client of this provider
I like that it's almost like having a friend instead of an employee.
I've had a chance to work with a couple of the ladies and they've been very nice. It's nice to have some help cooking and cleaning. If I need transportation they help.
December 02, 2021
I am a current client of this provider
The provider has helped the most with her morning/daily duties. They are there in the morning to help her shower.
The agency keep us informed about what is going on. When they have a cancellation, they are usually able to fill it out.
December 02, 2021
I am a past client of this provider
it was nice to know that she was being taken care of, and going to the doctors.
They would reach out and would take care of my aunt well.
December 02, 2021
I am a current client of this provider
They could send the people that are supposed to come every week and have caregivers to know what to do. I am not happy. They are less than stellar.
They could have more experienced caregivers and consistency.
November 16, 2021
I am a current client of this provider
I can see a difference in the client, in the quality of his health. Before, he was really down and by himself, but now he has company and someone to talk to when we are working. The client enjoys them.
I like that they are very consistent and thorough.
November 16, 2021
I am a current client of this provider
The agency is helpful by doing a good job at taking care of my needs, she does whatever I need, and we get along very well.
I like that they are punctual, on time, polite, knows what she is doing, and well-trained.
November 08, 2021
I am a current client of this provider
Showing up on time, calling to let me know who's going to be there the next day
Be more consistent with whom they send out
November 08, 2021
I am a current client of this provider
The agency is easy to get ahold of when we need them.
The services are convenient for my mother.
November 05, 2021
I am a current client of this provider
I'm taking care of a Parkinson's patient and I'm blind.
I like their flexibility, professionalism, and the care they provide.
November 01, 2021
I am a current client of this provider
The agency does what needs to be done for my mom.
I would recommend this agency because I've never had any problems. They were recommended to me.
November 01, 2021
I am a current client of this provider
They help by helping my mother dress and stay clean, they also help her with her mobility.
I would like less turn over with the girls, especially on the weekends. I think they also need better training.
October 21, 2021
I am a current client of this provider
They show up when they are supposed to.
They could be better with communication.
October 18, 2021
I am a current client of this provider
They get him ready.
I am able to get the caregiver that seems to work well with dad.
October 15, 2021
I am a past client of this provider
It did appear to me every time I went that she was comfortable.
I felt that the young ladies they sent out were very attentive.
October 07, 2021
I am a current client of this provider
She is really helpful. She listens to his needs. It has helped us having someone else there. We want more services. He is part of the VA.
They came and listened. Kayla is very good. That is his caregiver.
October 04, 2021
I am a current client of this provider
It makes my life easier that they come here and take care of me.
I'm happy with their service.
August 16, 2021
I am a current client of this provider
They encourage her and help her to get involved with the activities.
They are caring and very good at maintaining contact.
August 06, 2021
I am a current client of this provider
They would sometimes leave early. I wish they didn't.
When someone can't come over, they find a replacement quickly.
August 05, 2021
I am a current client of this provider
She does whatever my mom needs. She takes the curtains down. She washes the linen.
They could have more consistency with caregivers. We were finally able to get a consistent caregiver.
August 03, 2021
I am a past client of this provider
They were helpful for me, because I work 7 days a week. I wouldn't be able to do it.
I think were excellent at communication.
August 03, 2021
I am a current client of this provider
I really need more time. I'm slowing down, so I need the help.
I do that all the time. They are very helpful to me.
July 28, 2021
I am a current client of this provider
They take care of him and do things for him. They are really good at caring and that makes life easier.
They are on time and do really well with him.
July 23, 2021
I am a current client of this provider
The caregiver they send helps cook and clean for me which I can't do.
It took too long to find the caregiver that was a good match for me.
July 14, 2021
I am a current client of this provider
They do a good job taking care of her daily needs.
I feel that they have professional staff and they can be easily called upon.
Provider Response
Customer satisfaction is our goal and we are very thankful for your feedback.
July 14, 2021
I am a current client of this provider
I wondered how we did without them before. We need them desperately. My provider is indispensable. They need to try to get their other employees to get up to her ethics. She is the ultimate Right at Home employee. She is patient, kind, and responsive.
I had a few little problems. They need to let us know what is going on. I am told that a certain person coming, but then it is nobody coming or a person that I do not know.
July 09, 2021
I am a current client of this provider
They do everything that I can't do, which helps me a ton.
They are very personal!
July 07, 2021
I am a current client of this provider
They give us competent and well-trained caregivers.
I like that they are very professional. I have had no problems with them.
June 28, 2021
I am a current client of this provider
I'm trying to find a consistent caregiver. It's hard for me to retrain all the new caregivers.
They can always send someone.
June 17, 2021
I am a current client of this provider
It helps us all very much. Both of my parents have dementia, so they help them be able to stay in their own home.
I like that they are good at their job.
June 16, 2021
I am a current client of this provider
They just did a good job and get me my care.
This is my first time, but I have had good service.
June 09, 2021
I am a current client of this provider
They've made my life easier by sending the girl that we have. She jumps in and does whatever is needed. I don't even have to ask her to do anything.
I would tell a friend that they're dependable.
June 09, 2021
I am a current client of this provider
I have to take the time to show all the caregivers what to do. Sometimes they do the things I have said and other times, they don't. I need that time that I spend on them to pay bills and get things done. I also need to be taking care of my wife, so I can't spend time telling them what to do.
The caregivers aren't always consistent, but I have some good ones.
May 24, 2021
I am a current client of this provider
They drive me to the doctor, which helps since I cannot do that myself.
I am so glad to have someone with me to do things for me, since I have not been able to go anywhere myself.
May 13, 2021
I am a past client of this provider
They have been accommodating, and anytime I need anything, they try to fill that need.
I like that they were very accommodating. Twila has dementia and they provided someone to help mostly.
May 11, 2021
I am a current client of this provider
They could go down on their prices, but they're doing a great job.
Everything has been going well.
April 28, 2021
I am a current client of this provider
They can have more consistency with the sitters. I would like to have the same sitters as much as possible. You will get a sitter that lasts a couple of weeks then another. The turnover rate seems high.
Lately we have had good quality care with our caregiver. The caregiver will step right in.
April 20, 2021
I am a past client of this provider
When she went to the facility, we had some sitters were inattentive. I was unimpressed.
I like them when the bathers came to our house. She was hard to deal with and they knew what they were doing.
April 15, 2021
I am a current client of this provider
They help me feel mentally and physically better.
They have a really good reputation.
April 06, 2021
I am a current client of this provider
She is really comforting to my mom.
My mom's bath lady is excellent.
April 05, 2021
I am a current client of this provider
I would like for the caregivers to show up when they are supposed to.
I would like them to manage their employees better and improve their organization.
April 05, 2021
I am a current client of this provider
The agency is helpful by being available to provide the care I need when I need it.
I like that they provide good quality of care.
March 30, 2021
I am a current client of this provider
They communicate about my mother with me.
The communication has been great.
March 29, 2021
I am a past client of this provider
They did everything she needed. They fed her.
I didn't have to look for a sitter. Every time a sitter couldn't make it, they took care of it. They found someone to fill in.
March 09, 2021
Other
I cannot say enough about the quality of service we received while my sister was being cared for by Right at Home. They went above and beyond to make sure she was safe and well cared for. We were very pleased not only with the caretakers who tended to my sister but the level of service the office staff gave us daily. They were constantly overseeing that the caretakers were doing what was best for my sister! Our needs were tended to in a timely manner and the staff was always reachable. If it weren't for the fact that my sister needed constant care and is now in an assisted living, Right at Home would still be caring for her. I highly recommend them!
February 25, 2021
I am a current client of this provider
I have a relationship with them.
Everyone they send to us has been good.
February 24, 2021
I am a past client of this provider
They made sure the caregiver was making it on time. They kept me informed.
They were available when I needed them.
February 24, 2021
I am a current client of this provider
When I need transportation they take care of it.
If I have a problem I can call the agency.
February 24, 2021
I am a current client of this provider
They have been sending good people here. They help me with my walking.
I like the people who work for this company.
February 24, 2021
I am a past client of this provider
They helped most by being flexible and available whenever I needed them.
They were easy to schedule with and there was good communication with email on whatever I need. Their caregivers are very well trained and pleasant.
January 28, 2021
I am a current client of this provider
They are taking the daily worry off and I know they're being taken care of because we are not there.
I like the way they work with the family and how they work with my parents.
January 28, 2021
I am a past client of this provider
There was a lot of changeover in the caregivers. It would be nice if there was consistency.
I would like better communication. My mom ended up without care since she did not have eyes on her. They are likely the ones who brought bed bugs into our house. I would like to see a higher standard of care. They could have put the caregivers in a suit then told them to take off the suit when they left my mother's house. They did not do anything to try to stop that. Since no one had eyes on her she suffered a medical problem.
January 28, 2021
I am a current client of this provider
When they're here, they're helpful. They get me ready for the day and put me down to sleep.
They could have more reliable workers.
December 22, 2020
I am a past client of this provider
They helped very much with the client.
I like that they were always on time, and they were very polite and patient.
December 21, 2020
I am a current client of this provider
My caregivers will prepare meals and do chores for me.
This agency provides me with quality caregivers who are on time.
December 21, 2020
I am a past client of this provider
The provider helped me the most by sending people to take care of my mother when we needed them.
I like that they were always on top of things when we needed them to be.
November 30, 2020
I am a past client of this provider
She was falling constantly. Which made her a hazard to herself. They provided the safety for her.
They are extremely reliable. I did not have to worry about the staff. They were there and I was notified about who would be with my mother. They were compassionate and kind. They were very good with my mother.
November 30, 2020
I am a past client of this provider
They assisted her in anyway that they could around the house and personally.
I liked that they were very convenient to have there for her.
November 30, 2020
I am a current client of this provider
I do not have to be with my dad as much when the caregivers are there.
There is really good communication.
October 30, 2020
I am a current client of this provider
I know when the PCA comes, she is a very good representative of the agency in the type of the care and the amount of work that she does.
The person that comes here, she is always on time. She is very good with my mom and we have never had any problems.
October 30, 2020
I am a current client of this provider
They have been able to help my mother organize her room and put things where she needs them.
They are easy to get in touch with and are very good at getting who you want and the times you need.
October 29, 2020
I am a past client of this provider
I was trying to help my wife with cancer. They help with balancing the times for both.
They are courteous.
September 30, 2020
I am a current client of this provider
They are super coordinated. I couldn't survive without them. I am really happy with them.
I have no problems. I think that it is worth it and convenient.
September 30, 2020
I am a current client of this provider
She makes sure she takes her medicine, and she makes sure she eats. Her health is improving with who is taking care of her.
They work on their own time.
September 29, 2020
I am a current client of this provider
They keep her comfortable and content.
They provide a good consistent care to my mother.
August 27, 2020
I am a current client of this provider
Before they got here, the house was a mess. I felt safer with them here.
I think it was personal. They cared about what I needed when they were here. They were willing and ready to do whatever I needed.
August 27, 2020
I am a past client of this provider
They were doing what their job told them to do.
I did not have a lot of time to plan and we went with it. They came on time and did what they were suppose to do.
August 27, 2020
I am a current client of this provider
Just the fact that they are here to help me. I could not handle him myself.
They always call and let me know who is coming. They have done a good job finding someone.
August 27, 2020
I am a current client of this provider
It's been very helpful because I am getting relieved of taking care of my wife.
The reason I got started with them is because they offered two hours of service if we needed. We just needed a little bit of help.
August 26, 2020
I am a current client of this provider
I'm able to get out that one day a week.
It was a wonderful experience. My husband enjoys them.
July 28, 2020
I am a current client of this provider
They wait on me and do what needs to be done.
Their people show up on time, they are very polite and very helpful.
July 20, 2020
I am a current client of this provider
They help her with all her daily activities.
They are reliable.
March 24, 2020
I am a current client of this provider
Having help to care for my aunt has eased the burden off of me.
I like the care they give my aunt, they're responsive and always answer the phone and my questions. They take care of her needs.
March 12, 2020
I am a current client of this provider
They are here when I can't be here.
They are reliable.
March 04, 2020
I am a past client of this provider
They took care of his every need and were there 24 hours a day.
I was very satisfied with them. I liked that they were always there and took excellent care of him.
March 04, 2020
I am a current client of this provider
For 4 hours, I can do what I want and know that he is being taken care of.
They are good people and they send good caregivers.
February 24, 2020
I am a current client of this provider
It is quite a bit beneficial to my daily life.
I like that the caregivers are very nice.
February 21, 2020
I am a current client of this provider
It gives him someone else to take care of him. It lets me do errands and get away from it all.
They are reliable.
February 13, 2020
I am a past client of this provider
They acted like a long lost friend, and I like that.
I would recommend them. I didn't even know they were in town before, but they did a good job.
February 05, 2020
I am a current client of this provider
It has helped out a lot. We needed somebody to sit with him when we couldn't be there.
One of their caregivers were pretty disappointing, but the others are pretty good.
January 18, 2020
I am a current client of this provider
They have somebody there to take care of my loved one.
They run a very good business.
December 20, 2019
I am a current client of this provider
They make my life easier by taking me to my appointments when I need to go, and they help clean around my house.
I like that they look after me really well, and they are reliable.
December 14, 2019
I am a current client of this provider
I still have other things that need to be taken care of, but that doesn't relate to them at all.
I like my caregiver, and I also like the promptness of the scheduler and the online scheduling system, calendar, and payment system. All of that makes it easy.
December 12, 2019
I am a past client of this provider
They picked me up and sat in the house for a little while.
They picked me up on time.
December 05, 2019
I am a current client of this provider
The caregiver that comes does the mopping, and the caregiver usually comes on time.
The caregiver that comes really helps and will work with me to change the bed sheets.
Provider Response
Upon investigation after receiving this review, we were able to address the situation immediately and continue the services. We appreciate the feedback and opportunity to provide the best caregivers to meet and exceed our client expectations.
November 21, 2019
I am a past client of this provider
I wanted to get used to one person, and I wanted them to get used to me.
I had different people in here every time they would come.
November 20, 2019
I am a current client of this provider
They call us, and that's good. They keep in touch with us.
I like that they're very dedicated to keeping everything straight about who's coming. I like that a lot. I also like the people they send here.
November 12, 2019
I am a current client of this provider
They have helped me out by being accurate. They come when they say they will come.
I have been satisfied with them. I think what they are doing is great.
November 12, 2019
I am a current client of this provider
They are understanding.
I want them to know what they are coming to do and not need me to remind them. It would be nice to have a permanent worker.
November 12, 2019
I am a current client of this provider
They have helped me out by getting my parents to and from doctor's appointments.
I like that they are courteous and prompt.
October 22, 2019
I am a current client of this provider
They help the most by communicating with me and my loved one, that way we can both know what happens next. They help by being on time every day. She helps out a lot and shows that she has my best interests in mind.
I like the fact that they care and are very patient. They take the time out with the clients and give them exactly what they need, want, or ask for.
October 10, 2019
I am a past client of this provider
They did everything that was required and that she needed. I don't think there was anything else they could have done.
They are caring, and they had knowledge of what was going on.
October 10, 2019
I am a current client of this provider
The two I have right now are very good. My mom can't do anything on her own, expect feed herself. They get her out of bed.
I have been through 10 sitters. They will send someone that will last a week, then quit and leave. The process to get where we are has been difficult.
October 10, 2019
I am a current client of this provider
They do a little bit of light work, which is good, like washing dishes.
If I have something that comes up and I need somebody, they usually get them in time.
October 04, 2019
I am a current client of this provider
He hasn't fallen since they got there, and that is the point. He is a fall risk.
The management is very responsive.
September 26, 2019
I am a current client of this provider
They arrive when they're supposed to and help me in any way that I need help.
I'm perfectly satisfied with the caregivers because they're good and accommodating.
September 24, 2019
I am a current client of this provider
I can't be with my husband 24 hours, so I know he is being taken care of when I am not there.
I like the personal care. And they are reliable.
September 24, 2019
I am a past client of this provider
They helped the most with her day-to-day care and were very personable with her.
Because of the way they acted in the end, I am not sure I would recommend them. They need to do what they promise.
September 19, 2019
I am a past client of this provider
They helped me the most by doing everything for my mom, so I didn't have to do anything.
I like their service. They are understanding.
September 19, 2019
I am a current client of this provider
They're always prompt, and it's always been good.
It was easy to set up the schedule. They were prompt about finding someone.
August 27, 2019
I am a current client of this provider
It has been a positive impact, especially with the caregiver we have right now. Her interaction with him is really positive and upbeat.
They provide responsible sitters that interact with the patient really well.
August 19, 2019
I am a current client of this provider
They work with him, and he's improved.
I like that they do exercises with him and play games with him.
August 19, 2019
I am a current client of this provider
We have 24-hour care, so they put makeup on her and take her where she wants to go within the facility. They've increased her longevity.
It's the best company. They have excellent care.
July 31, 2019
I am a current client of this provider
They come in, and it gives me little time to do the things I need to.
We need the same people to come at the same time because of my mother's condition, and they've been sending us different people.
July 30, 2019
I am a current client of this provider
She does everything for him.
I like the caregiver that we have right now.
July 18, 2019
I am a current client of this provider
The girl who stays with her has been super attentive, even though my mom has been really difficult. She is such a sweetheart and has tried to do everything. She really has gone above and beyond.
They are very easy to reach when I need to speak to someone.
July 18, 2019
I am a past client of this provider
They helped him bathe, took him to the bathroom, and did everything. He couldn't do anything for himself.
They would send nice people. They were on time and very helpful.
July 18, 2019
I am a current client of this provider
I like the agency's staff because they're qualified.
I like the stability and consistency because the agency is there when they say they'll be there.
June 28, 2019
I am a past client of this provider
The attendants helped with every need. As far as I could tell, they were very attentive.
I liked their personable attendant.
June 28, 2019
I am a current client of this provider
It keeps her safe. It keeps her from falling.
The bills are so hard to understand. They are so complicated. She apologized to me, but I didn't know they charge a time and a half for holidays. Mom has the night shift and the caregivers write down things and it takes so much time because they write everything they do.
June 20, 2019
I am a current client of this provider
They have had someone there and had someone my father likes.
They could double check that they have the calendar and times correct.
June 20, 2019
I am a past client of this provider
It was important to me that my mom had the comfort of someone watching her while I was at work.
I like the ease of use.
June 20, 2019
I am a current client of this provider
I have been stressed out, but they have been helpful. They are always there when we need them.
I would like to see them have more CNAs.
June 20, 2019
I am a current client of this provider
It was highly needed. It's great to have that extra help.
They paired me up with some good girls. I have three of them that are very good.
June 20, 2019
I am a past client of this provider
She talked to me and helped me get my day organized.
The caregiver was friendly, thoughtful, and I felt very relaxed with her.
June 20, 2019
I am a current client of this provider
The services give me peace of mind to do the things I need to get done.
I like that the agency always sends me good people.
May 30, 2019
I am a current client of this provider
I simply could not do it myself. It is hard enough with them here, and it would be impossible to do it myself.
We have had problems with covering the hours adequately. They have people that do not show up sometimes. In 6 weeks of being with them, we have had a half a dozen times when someone could not come. They could not get someone to cover, and I told them not to worry about it.
May 20, 2019
I am a current client of this provider
They have a good routine and have developed good rapport with people now.
They have been very reliable, provided good service, and attentive to everything we have needed.
March 26, 2019
I am a current client of this provider
They've helped me the most just by providing quality care for my dad.
I like the quality of the people that they have working for them.
March 22, 2019
I am a past client of this provider
They were there to do the daily living routines.
I would like them to have consistency in their caregivers.
February 28, 2019
I am a past client of this provider
They were available for us all the time.
I liked that they were detail oriented and on time.
February 27, 2019
I am a past client of this provider
They gave us a breath of fresh air by taking care of her.
I just thought that the people were nice and clean. They took care of her.
February 27, 2019
I am a current client of this provider
They are consistent in their care for my loved one. My loved one is out of state so it gives us a peace of mind that we have an agency that is very attentive. They call me to make sure I am aware of what is going on.
I like that they are flexible, and the case managers have all been wonderful.
February 20, 2019
I am a past client of this provider
I felt they were very hands on.
My dad was in the hospital and went to hospice. I hired some sitter through right at home and they were professional and very good.
February 20, 2019
I am a current client of this provider
They help me with the things that I can't do because I am handicapped. They prepare meals and straighten the bed for me.
I like that they provide good services. I like their employees and the nice attitude that they have.
February 19, 2019
I am a current client of this provider
They have helped me a lot by taking care of my sister and doing the housekeeping. I am very pleased.
I like that they always have somebody for me. If they can't send my regular caregiver, they will send someone else.
February 19, 2019
I am a current client of this provider
They help me with what I ask and with everything.
They work very well and they do well.
December 17, 2018
I am a current client of this provider
I live out of state and my father needed extra support at home. Right@Home has stepped in and become a part of our family. They now provided companion sitters for my 88 year old father 6 days a week. While working with our case supervisor there was flexibility as we determined Dad's specific needs and how to best meet them. The sitters clean the house, prepare meals, create menus and help make the grocery list. We have been able to get a consistance schedule so Dad always knows who to expect.
The office staff is always available, attentive, and responsive to our needs.
This group has been such a blessing to me and truly given me peace of mind as I attempt to care for my father's needs while being so far away.
December 10, 2018
I am a current client of this provider
I know that my parents are being taken care of, which makes my life better.
I like their professionalism and that they usually have good caregivers. If there is an issue, the caregivers change.
December 10, 2018
I am a current client of this provider
They have been able to help the most with getting my loved one up and ready.
I like that they provide me with people to take care of my loved one and it is a little help for me. I don't like that I don't have enough help with my loved one; I wish I had them a few more hours.
October 31, 2018
I am a current client of this provider
Sometimes they don't call when there is a no show so I have to call off work to get my mother to daycare.
The past couple of weeks it's been much better but they were having a lot of young caregivers that couldn't do the job.
September 27, 2018
I am a past client of this provider
It was comforting to know that we had professional help at the time.
I liked that they were personable and caring.
September 26, 2018
I am a past client of this provider
There was less that I had to take care of.
They were always punctual, on task, and they took care of every need we had.
September 21, 2018
I am a past client of this provider
I wanted someone to be here with me, and they were good about that.
They are strangers to me when they come in.
September 18, 2018
I am a past client of this provider
Used this company for once a year and was very happy with the staff and employees. They went above and beyond to meet my needs. Highly recommended!
July 31, 2018
I am a current client of this provider
Right at Home provides an employee three times a week to bathe and dress me. I rate them 5 stars.
June 27, 2018
I am a current client of this provider
It relieves my loved one because she was trying to do the job, and she has physical problems. She was relieved of that duty when we got Right at Home.
The people that I've had so far are well-qualified for the job.
May 29, 2018
I am a current client of this provider
They are good by matching me with the people I need.
They are very pleasant to be with around and easy to talk to.
May 29, 2018
I am a current client of this provider
They provide adequate caregivers and well-matched caregivers.
They are willing to work with me.
May 24, 2018
I am a current client of this provider
They give me the chance to get away.
They are there when I ask them to be there to take care of my sister.
April 26, 2018
I am a current client of this provider
They call me back and are consistent. They have provided caregivers every time we have needed them. Without the caregiver, my family would be in dire strains.
April 26, 2018
I am a past client of this provider
I thought they were excellent. One caregiver was excellent out of the six that we had. That individual got along so well with my dad. They found things in common. We learned a lot from the caregivers about what they could provide.
March 19, 2018
I am a current client of this provider
The sitters that they have provided are experience, they are seasoned. We have had a few that were not, but the majority are. They match the sitters to my loved one's needs. They are there when my loved one has needs, like feeding, changing, dressing. My loved one was in the hospital and nursing home and some of the care wasn't great, but Right at Home was there to be their voice. They bring things to my attention.
February 16, 2018
I am a past client of this provider
Out of five or six caregivers there was only one that I liked. I expected we would have one or two consistently. If I wanted to get the same caregiver that was good, we would have had to pay overtime. The rest were pretty lazy. The one caregiver that did a good job was extra money, and $16 is enough already.
November 21, 2017
I am a current client of this provider
Right at Home sent us a caregiver that is awesome. She did everything. I never had to tell her do to stuff. Right at Home's caregiver was able to make my loved one's life easier by cooking, cleaning, and bathing him.
November 15, 2017
I am a current client of this provider
Right at Home has very good caregivers. They know what they're doing, and they are always prompt and on time. Right at Home makes my life easier by having caregivers who are able to help my mother get out of the house, get exercise, and have someone to talk to.
October 26, 2017
I am a current client of this provider
Right at Home calls when the caregiver is running late or is not showing up. Right at Home has made my life easier because it lets me leave. It gives me freedom.
About Right at Home Lafayette, LA
Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer’s disease and other dementias. Call us to learn more about the specific services we provide.
Custom Care Plan
From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one’s specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.
Caregiver Training and Care Supervision
Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they’re able to deliver the care set out in your loved one’s Custom Care Plan. Before providing care, they’re bonded and insured.
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