BrightStar Care Wichita East

I think the people that they send me are good. When they are not coming there is not someone to replace them. They can get me some more help. I guess they do not have a lot of people there now. I do not know what is going on.

They could do more around the home without being asked. They need to improve on being more proactive to the client's needs.

The people that they hire are helpful. The CNA that I have has been with me for almost 3 years. I just deal with the CNA that they send out and I am satisfied with her.

It's nice to have someone come that you get to know and to be able to leave the house. I'm glad their service exists. I don't have any complaints. He can walk and do things so they're just hanging around with them.

My aides do whatever I need done. They're always prompt.

They sometimes just sit and look at their phone. They can show up.

I would recommend them to people. They are polite. Show up on time.

When they come they do a good job. I'd like it for them to have longer periods of time at the house instead of just 2 hours. They need to let the client know when a caregiver isn't coming.

He had to be watched away all of the time, because he would be still, and then jump out of his chair out of nowhere. They did what I asked them to. What I needed from them, was exactly what they provided.

They came and cleaned my house and helped with the client. They had caring interaction with client.

They could have better screening in their employees. I have never have had another agency. I have amazing caregivers.

They just are good to come in and do what they need to. They don't really have a big impact. They are friendly to me.

The caregivers did not get stuff done that I asked them to do. BrightStar Care need to get caregivers who actually work and not caregivers who just want to talk.

I didn't know he actually discontinued so I don't know what that is about. They put on his socks and did a pretty good job. They emptied his trash and put on his compression socks, which are hard to put on. They did everything that he wanted. The last person that came in gave him a shower.

It isn't doing me a whole lot of good for the time of day that they come. I get up early and can get it all done by the time they come. They come in, and sometimes, they don't know what to do.

They were capable people. They did what you wanted. They didn't complain. The only thing is they didn't know where they were going to be sent. I would like them to reliable. If they had a person scheduled to come at a certain time then they should come. Every new person missed a day. Everyone missed a day. The owner was the problem.

She is a professional. The caregiver I have right now is great. She takes care of things.

The caregiver is kind and makes a connection with me each time she comes. I like the caregiver that is put with me. She is a medical nurse that provides an infusion.

I knew that I could have the help that I needed with BrightStar Care. They were wonderful. The caregiver were on time, and they new what to do. They helped us at such late notice.

It all just helps. I don't have to take too much time explaining. Sometimes the office isn't sure or doesn't understand what I am saying.

I don't have to worry about going over and making sure he has breakfast. They have been better about having consistent caregivers.

She is always here on time, and they talk with him, she cooks him breakfast, and helps him with taking a bath. They do a very good job and do everything they are supposed to do, and she has always been on time.

They showed professionalism, love, and a willingness to be there. There was so much I can't say. They are an incredible company. I don't have a bad thing to say about them. All of them were so incredibly professional. They were the greatest over the phone. Someone else came out and questioned us. I was so impressed. She said I could contact her anytime. She was there and truly concerned about my mom. The love they showed was so incredible.

They take care of my husband for me, they get him dressed and give him a bath and stuff like that. It would take me longer to do. The one that comes here in the morning is very nice and efficient, and she gets things done in a timely manner. She helps with anything I need.

At the worst part of my health, it was vital. There were a lot of things that I could not do for myself. I would like better scheduling.

I have someone here to take care of my husband so that I don't have to. They could get more employees in our area.

There could be more physical therapy. They just are pleasant.

I am handicapped, and they get things for me and do things around the house for me. They can be on time.

They help with day-to-day housekeeping as well as living skills. I love the caregiver that comes in and takes care of my family member.

It has helped me because BrightStar Care is dependable and I don't have to worry about rescheduling. I like that they have never let me down, and everything has been positive.

They were very dependable. They are very professional.

There were days when someone couldn't come, and some of the fill-ins were questionable. They helped by being here to watch my loved one when I couldn't. They need to screen their CNAs much better.

They have effective communication, can get patients scheduled quickly, and the caregivers have been good. They help by assisting and scheduling the patient, helping with infusions, and doing documentation.

I would recommend the aide I had during the day, but I was not happy with my night aide. It helped out tremendously because it helped me get my mother up and around. I had issues transporting her.

BrightStar Care employees were communicative and always available for questions. My spouse needed total care, and I needed help providing that for him, so BrightStar Care made my life easier.

BrightStar Care does what they say they will, and generally shows up on time. BrightStar Care does stuff so I don't have to.

I would not recommend BrightStar Care to others because of their caregivers. BrightStar Care could have made my life easier if they did something about the problems with my caregiver after they found out. I would have liked them to fire this caregiver.

BrightStar Care is flexible with their schedule. My caregiver was nice to me and was very knowledgeable.

BrightStar Care showed up on time and their caregivers were qualified. I needed someone to take me home after my surgery.

BrightStar Care was helpful, nice, and pleasant. The caregivers did the cooking, they made my bed, and helped me get out of bed.

I would tell a friend that BrightStar Care has been pretty uneven. The caregivers are completely different style of caregivers. BrightStar Care has made my life easier because I wouldn't feel comfortable without them being close by when my loved one is taking their shower. They give me that ease of mind.

Bright Star is a private duty and non-medical healthcare agency. It is one of the new kids on the block in the Wichita area, but has other locations in Oklahoma and Arkansas. They screen their employees, background check them and train them well. They claim to go above and beyond the average healthcare agency and I hold them to that standard. Great for respite care and assistance for someone with Alzheimer's. The company gives lots of emphasis on personal attention and making sure that they match the right care-giver for your needs. An initial assessment is done by an RN and that is always a good thing.