BrightStar Care Fort Wayne Fort Wayne, IN

Brad K

They help the most with both socializing and quality of life. They could improve by paying a little more attention to the specific needs of my mom. Sometimes I wish they would talk directly to my mom. They are great at doing what I ask, but don't always include her.

Alana H

The services help alleviate work off the staff in the home. My caregiver is prompt and caring.

Michael H_6

It would be nice to have more consistent caregivers. They should show up on time. They keep the house clean for me.

Penny P

It gives me respite because I'm a full time caregiver. They're very prompt and professional.

Connie K

They are patient with her and have a good attitude. They fix food for her that she likes to eat and they work on her schedule. They are very competent. They always show up on time and take good care of my loved one.

Thomas H_2

She helps a lot by getting him up in the morning. The caregivers are nice and they are both very knowledgeable.

Betty P

She doesn't have that much service, so it isn't real easy to coordinate with the other caregivers. There is a variation of care providers that aren't consistent.

Delbert H

She makes sure I have other aides to help me. I have a good caregiver to make sure I don't fall, and she is very cautious.

Andrea H_1

I do not walk and they use a Hoyer lift to transfer me around my home. They care about their clients and they have been taking good care of me.

Sharon P

I appreciate it and it makes me feel good. It is hard for me to walk and it makes my life easier. I would tell a friend that they do their job. If I ask them to do something, they will do it. I think they are very helpful.

Anonymous

I was pretty functional, but I just couldn't put weight on one leg. I had several of the caregivers that were very nice and knowledgeable.

Phyllis H

They have helped most in a lot of ways. They do my breakfast and helps clean. I would tell a friend they are dependable.

Janet H

They cover everything for me. BrightStar Care is friendly, willing to help, and always smiling.

Eugene H

They are willing to help and they do whatever I need them to do. It took some of the time for bathing and dressing. I didn't have to stop and do that every day.

John H

I like that the caregivers are prompt and love their jobs. Our caregiver is the best. She steps in and helps my loved one get ready for the day.

Evelyn P

The nurse that comes out makes me feel like I'm at home with family. There are no words to describe my home help aide; she takes such good care of me. They have helped in every way that they can. I have many doctor appointments and sometimes the hours don't coincide with the time that I have the home help aide, and if I call them, they help me get there still.

Virginia P

They always send someone and always find coverage. In the last six months, they've gotten more consistent care, which is easier on her.

Richard H_2

They're pretty consistent about supplying someone to come. They help me with getting my trash out to be picked up and with housework.

Michelle

Some of the ladies would come and not do a lot. There's only really one that did very well and she did everything that was asked of her. They did everything with him and made sure he was doing okay and had his showers and was well cared for.

Lois P

They are very helpful and pleasant with me in general. They are very helpful by doing the things that I ask them to do for me.

Barb C

My dad should be doing exercises because he had a stroke. They don't have him do them, the communication is horrible, and my parents needs aren't being met. Instead of the home health care being the caregivers on their cell phones all day, they should be doing things and talking with my dad.

Deborah H

The caregivers are very nice and helpful. They're more than just a company. They're family. They help me to get everything done because I can't do it myself.

Anonymous

BrightStar Care has caregivers that care. BrightStar Care made life easier for me because they were able to help me go outside. I never left my apartment before, nor was I about to go outside and get social interaction.

Anonymous

I would not recommend BrightStar Care because one time the caregiver was late and I never got the message. The first time they came, they sent an elderly caregiver to lift my loved one and they couldn't, so I helped them. They sent someone else and they couldn't lift my loved one either. So I had to be there, but I had to pay them. BrightStar Care didn't really help me. I had to be there to lift my loved one out of the chair, and then I could leave, but then I had to come back and lift my loved one back into bed.

Timothy H

BrightStar Care is good, all of the caregivers are nice and do everything that I want. They help me with showering. BrightStar Care has made life easier because they are able to change my shower.

Patrick H

There are a couple things BrightStar Care could do. BrightStar Care could inform us about appointments and the times that they change. The other thing is that the same lady comes every time and she struggles to get an IV started and she blames it on my husband even though nobody else struggles. The nurse that comes and can't get an IV started makes it hard on my husband. She has had to try seven or eight times and my husband becomes a pin cushion.

Nora P

BrightStar Care is efficient in everything they do. BrightStar Care worked out well in taking care of my needs.

David S_15

My BrightStar Care caregivers were very helpful. If my normal caregiver couldn't be there, BrightStar Care would let me know. I was home by myself during the day. Having BrightStar Care around to help me recover was a great help.

Mary P_15

The caregivers are really good at what they do. BrightStar Care has mad my life easier for cleaning and made breakfast for my loved one.

Larry H_11

BrightStar Care is very prompt and efficient. The services have helped me a lot. The caregivers help me around the house.

Gregory H

I would recommend BrightStar Care because they were always on time and they were there to do their job and nothing else. BrightStar Care made life easier because they helped me to know how to clean my foot properly.

Donna S_13

I would tell a friend that BrightStar Care has followed through on their commitments so far. BrightStar Care makes my life easier by relieving some of the daily care that I used to have to provide.

Carol H_8

I would say that the caregivers are very personable. BrightStar Care made it more likely for me to stay at home, rather than in a nursing home.

Anita P_2

BrightStar Care has good helpers. They help me a lot with things I have trouble with. The services especially help me when I take showers. They have all been good at that.

Hillary P

BrightStar Care is on time and they take care of me and meet all my needs. BrightStar Care makes my life easier by keeping me clean and getting me in a chair.

Barbara H_7

BrightStar Care is excellent because the caregiver is young, keeps my mom going, and does activities with her. The caregiver is great because she says hi and talks with my loved one, colors with her, and tries to help her.

Connie P_2

The branch manager and a girl who seemed to be a supervisor over the CNAs had visited with us about the care. Nothing that they committed to when we discussed the care was followed through with.

Nona P

BrightStar Care provided a caregiver that was very friendly to me. Overall, the company was very helpful and friendly. If I get sick again, I will probably use them again. The caregiver that came to help me from BrightStar Care was number one. She was perfect for me. There was another one that was in training, and she was just as sweet as could be.

Joseph H_1

My caregivers are good people that know the job. BrightStar Care is a good company. They need to improve in some areas, and they have gotten rid of the bad things about the company. I also like my nurse because of her professionalism and care. She checks around and makes sure that everything in the house is okay, like the heat and AC. She is a good overall nurse and I like her. She is very sympathetic and treats me like a human being. BrightStar Care has made my life easier by taking care of the cleaning, and the caregiver does a good job of that.

James P_3

BrightStar Care provides good service and is very friendly. BrightStar Care is very friendly.

Connie H_2

BrightStar Care's communication holds me back from recommending them. BrightStar Care's communication with their clients needs to improve to have a better impact on my daily life.

Valerie P_1

BrightStar Care is dependable and the most important thing is someone showing up at your home on time. BrightStar Care has helped by sending an on-call aide when my normal caregiver can't come.

Ramona P

BrightStar Care has really good care. They have some very nice people working for them. BrightStar Care has been very careful with the care that they have provided for me.

Bryon P

I'd tell people that BrightStar Care is a good company and the caregivers are punctual and willing to do what needs to be done. The services have helped the most by doing the things I can't do.

Anonymous_532

Some days, the services are good and some days they are not. Sometimes the caregivers are not trained or they sleep while they are here. Some days it is fine. When the service is good, it impacts my life. It impacts my life, so it is important that I have the caregivers and the services.