BrightStar Care Central DuPage-Wheaton

Offers Home Care

61 Reviews
Call (800) 973-1841
BrightStar Care Central DuPage-Wheaton (800) 973-1841
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Reviews of BrightStar Care Central DuPage-Wheaton

61 Reviews Write a review

Home Care Reviews for BrightStar Care Central DuPage-Wheaton

May 31, 2018

By Anonymous_1073

I am a past client of this provider

The caregiver was very loving and just a good caregiver. I liked having someone with my loved one, who was just having a hard time. They also offered support for another family member, who was worried about my loved one.

April 30, 2018

By Nancy S_13

I am a current client of this provider

The people have been compassionate towards my loved one with the care. I like just the fact that they have been able to take on the duty that we did before, so that we could go to the grocery store.

April 23, 2018

By Harriet L

I am a current client of this provider

I haven't had BrightStar Care a lot, but I would definitely recommend them. The thing I like is that they're with me so I don't have to wait for them. They take me places, stay, and bring me back. I don't have to call anyone else. They've been very nice. They're very caring and I get around while they're with me.

April 17, 2018

By Margaret C_7

I am a current client of this provider

They are prompt and nice, and they help with anything that I want them to. They are also a good companion. I really enjoy them. I do not have to walk up and down my stairs.

April 17, 2018

By Alicia H_3

I am a past client of this provider

They were responsive to us and they made the process fairly simple in what would have otherwise been a complicated situation. BrightStar Care made it much easier for us, though my dad said that he didn't need the help.

April 10, 2018

By Phyllis B_3

I am a current client of this provider

They're very nice, they came out promptly and got someone right away for us, and the people they have are very nice and qualified. I have peace of mind that he's got someone there just in case, and when I'm gone at work, he's got someone there that's watching him.

April 05, 2018

By Merry H

I am a current client of this provider

I like their service they offer and the caregiver we have comes and takes care of my husband while I am gone. Someone stays with my husband once a week so I can go out, which makes my life easier.

March 26, 2018

By Carol K_3

I am a current client of this provider

The people they send are really nice, kind, and caring, and they do a good job. They go and get me anything that I need.

March 14, 2018

By Jerry M_2

I am a current client of this provider

My Wednesday girl does everything I ask her to, so I am very satisfied with her. Just having someone in the house has helped.

January 24, 2018

By Anonymous_738

I am a current client of this provider

I like using them because they send very nice aides. They are quick on their feet and willing to help. They could make things easier for us if the caregivers came a little bit earlier. They have some problems with punctuality.

January 18, 2018

By Buffy H_1

I am a past client of this provider

I would say that BrightStar Care is a thoughtful and well-organized agency that made my mother comfortable in her last 5 months of life. I truly don't know what we would have done without them. They allowed me to go back to being a daughter instead of always being a caregiver. They also provided activities that she enjoyed and did all the tasks that we requested as a family.

January 11, 2018

By Frank V

I am a current client of this provider

They have been very helpful with my everyday life. I am in a wheelchair and can't do as much as I used to, so the services help me quite a bit.

January 05, 2018

By Cheryl M_3

I am a current client of this provider

They are dependable. I have had a lot of doctor appointments and things that have come up out of the ordinary. My caregiver has gone out of her way to help me find the ones that are different and get them covered. I have appreciated that. Life isn't easy with Parkinson's disease, but my caregivers have gone out of their way to do everything that I think I need done.

December 28, 2017

By Madeline B_2

I am a current client of this provider

We have had a caregiver that we like for over two years. She is very open to suggestions and is a quality person. We are very happy with the care provided. When the caregiver is here it gives me an opportunity to do other things that I don't often have the time to do. The services free me up to do other things because I have confidence in them.

December 08, 2017

By Alicia G_1

I am a current client of this provider

BrightStar Care is helpful and useful in cases of emergency where you need help right away. The services have made my life easier because BrightStar Care helps me find caregivers for my child so I don't have to.

December 06, 2017

By Gloria P_1

I am a past client of this provider

BrightStar Care is a dependable company. BrightStar Care didn't do too much, because we realized we didn't need them as much when we got them.

December 05, 2017

By Anonymous_5

I am a past client of this provider

I would like BrightStar Care more if they offer better prices for three hours a day. Life would've definitely been easier if they sent only one or two caregivers, instead of a new one every day.

December 01, 2017

By Dean G_1

I am a past client of this provider

Everyone that I encountered through BrightStar Care was understanding and easy to get along with. I feel like they are passionate about what they do. It gave us a lot of peace of mind. It eased a lot of pressure that was on us.

December 01, 2017

By Vijay V_1

I am a past client of this provider

BrightStar Care sent to us the same nurse who was very compassionate and capable. Without BrightStar Care's services, my mother's prognosis would have been worse.

November 20, 2017

By Tom K

I am a current client of this provider

BrightStar Care will bend over backwards to make it as easy as possible for their clients. BrightStar Care has made my life easier because with the 24 hour nurse living there; it takes a lot of stress off of me and I don't have to live there with them.

November 16, 2017

By Bridget G_1

I am a current client of this provider

BrightStar Care is reliable, the people are skilled, professional, trained correctly, in tune with my loved one's needs, and are respectful. In our situation with having a terminally ill parent, BrightStar Care allowed the family to get rest while properly caring for her in her own home. They changed her sheets, moved her body to help with bedsores, and helped everyone with the situation.

November 10, 2017

By KATHLEEN S_1

I am a current client of this provider

BrightStar Care is dependable and so far we have had good luck with them. Carol has done really good having BrightStar Care. The caregiver is very good, very attentive, and keeps my loved one occupied.

November 09, 2017

By Paul D_1

I am a current client of this provider

I would tell someone that my mother's caregiver from BrightStar Care is outstanding. We don't use BrightStar Care's services that much, so they don't have a major impact on our lives. We could make do without the services, but it is great having them.

November 08, 2017

By Anita N_2

I am a current client of this provider

BrightStar Care is professional and timely. BrightStar Care has made life easier because it gives me the opportunity to get out of the house and run errands. I don't have to worry about my wife when I do these errands.

November 06, 2017

By Kris U_1

I am a current client of this provider

BrightStar Care is very reliable, and they pay attention to my dad's needs. I can always get a hold of them. I can visit my father when I want to visit with him because of BrightStar Care. My visits with him are more enjoyable, and he feels independent.

November 01, 2017

By Susan W_1

I am a current client of this provider

BrightStar Care's caregivers are very professional and caring. The care impacted me because I broke both of my arms and the caregivers took care of everything I needed them to because I could not take care of it on my own.

October 23, 2017

By Karolee B

I am a current client of this provider

The majority of the time, I am confident in BrightStar Care's company. For me, my mother's services help to give me a peace of min. However, her caregivers need to document when something out of the ordinary happens to her, such as if she falls.
Provider Response
It’s BrightStar policy that any significant event, such as a fall, be reported immediately to the Nurse Supervisor by all field staff. Our office then notifies POAs and family as soon as the medical status/client event is provided to us. Thank you for bringing this care issue to our attention and we will take steps to assure prompt action for your beloved mother.

October 11, 2017

By Brian K

I am a past client of this provider

BrightStar Care's caregivers are generally pretty good. Overall, I think BrightStar Care is dependable. The services made life easier for me by taking care of both my wife and my mother.
Provider Response
Thanks for taking the time to provide us with feedback, Brian K. We take our caregiving assistance for your wife and mother seriously so it means a great deal that you trust BrightStar Care! As the adage goes; ‘Happy Wife (& Mother) = Happy Life’.

October 04, 2017

By Phyllis B_1

I am a current client of this provider

When I first called BrightStar Care, their response was prompt. They check back periodically to check in and monitor my loved one's progress. The caregiver is here while I am at work. I work full-time. My loved one needs help with toileting, medicine, and continuing his exercises and therapy.

October 04, 2017

By Ron B

I am a past client of this provider

What I really appreciated was that before the caregiver started, a nurse came and took the preliminary information. I knew the caregiver and their background. It was good to know that I didn't need to be at my loved one's 24/7. I do his shopping and laundry, so there was that release. That was helpful.

October 04, 2017

By Anonymous_216

I am a current client of this provider

BrightStar Care has been fine. We haven't had any problems with them. The assurance of knowing somebody is there with my loved ones on a regular basis is a big help.

October 04, 2017

By Arlene D

I am a current client of this provider

I would recommend BrightStar Care because I have had a god experience with them. BrightStar Care has made my life easier because I couldn't do without them.

October 03, 2017

By Leonard M

I am a current client of this provider

BrightStar Care is a great company, and they make me very happy. BrightStar Care helps my wife and therefore frees up some of my time to go and do things that I need to do.

October 02, 2017

By Anonymous_217

I am a current client of this provider

I would recommend BrightStar Care because so far I like everything. I have had them for a long time. BrightStar Care caregivers make my life easier by doing things for me I can not do myself.

October 02, 2017

By Amy D_2

I am a current client of this provider

BrightStar Care is trustworthy and responsive to the family's requests. They are also flexible. BrightStar Care has made life easier for me by providing reliable caregiving on a regular basis.

September 11, 2017

By Muriel W

I am a past client of this provider

BrightStar Care sent me such trustworthy, wonderful, and compassionate caregivers. BrightStar Care made my life easier by having the caregivers to help me with all of my day-to-day activities.

September 08, 2017

By Lois J

I am a current client of this provider

BrightStar Care is dependable, and we always have someone here even if our caregiver is sick. Everyone is friendly at BrightStar Care. I wouldn't be able to be in my house with the services from BrightStar Care.

September 05, 2017

By Camille O

I am a current client of this provider

BrightStar Care does their job well and is very proficient. BrightStar Care makes my life easier by doing things for me that I can't.

September 05, 2017

By John B_7

I am a current client of this provider

The caregivers are very understanding and effective. BrightStar Care has given my mother some social contact and they provide her with necessary household services.

August 29, 2017

By Mary C_11

I am a past client of this provider

The person that came out and asked questions was good and found out what I needed in help. The follow up was really good. The caregiver was nice and good. BrightStar Care filled out needs. Knowing that a caregiver was with my dad helped me feel good, and not worried.

August 29, 2017

By Cheryl B_3

I am a past client of this provider

The care from BrightStar Care was perfect. BrightStar Care was very reassuring to have working with my father. I had daily communication with the caregiver that helped me know what to expect when I got home from work.

August 03, 2017

By Terese G

I am a past client of this provider

BrightStar Care was helpful. BrightStar Care made life easier because I knew they would be here to take care of my father.

August 03, 2017

By Jerry C_3

I am a current client of this provider

BrightStar Care is pretty expensive but offers quality caregivers. The supervisor is outstanding, knows my parents very well, and knows who will deal with them well. The supervisor is the key. I couldn't be happier with BrightStar Care. They send quality caregivers who take care of my parents based on my instructions. They make life easier, and my parents are comfortable with the caregivers. I don't have to devote all of my time to them.

August 03, 2017

By Gordan W

I am a current client of this provider

BrightStar Care is a good company to hire because they take care of business. The services have kept us going.

August 02, 2017

By Dean W

I am a current client of this provider

I would say that BrightStar Care is a good company. They offer a wide range of services. I have a caregiver for my mom, so I am able to go to out and know she is in good hands.

August 01, 2017

By Dorothy T_3

I am a current client of this provider

I would tell someone that BrightStar Care does their job very well. They are very personable, are here on time, and we haven't had to worry about anything with them. BrightStar Care has helped both of us. I needed someone to come in the morning to help change the client. It is nice to talk to someone else about his situation as well.

July 24, 2017

By Danielle W

I am a past client of this provider

BrightStar Care is very convenient, and if my needs change, whether it is extra hours or something, they will be there. BrightStar Care was wonderful because it allowed me to work when I didn't want to just leave the client with a babysitter.

July 20, 2017

By Carrie O

I am a past client of this provider

I'd tell people that BrightStar Care is caring and they have the ability to adapt. The services from BrightStar Care helped the most by giving me and my brother peace of mind.

July 14, 2017

By William T_1

I am a current client of this provider

I would tell a friend that BrightStar Care has high quality people that work for them.

July 14, 2017

By Anonymous_529

I am a current client of this provider

BrightStar Care is a reliable company. There is a lack of communication, though, so BrightStar Care should call more often. We need the service, so it's not something that is optional.

July 13, 2017

By Mary A_12

I am a current client of this provider

I would recommend BrightStar Care as it is excellent, and the caregiver is excellent. BrightStar Care allows me to work without being concerned about my father.

July 06, 2017

By Cheryl M_2

I am a current client of this provider

BrightStar Care is dependable, and they do their job the way they are supposed to. I appreciate that my caregivers are trained well and dependable.

July 06, 2017

By Anonymous_530

I am a current client of this provider

I am happy with BrightStar Care. They have taken good care of the patient and do what they want. The patient is clean, and they do things with them, so I like BrightStar Care. The services allow me to go out if I have to. I am reasonably sure that the client will be take care of.
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About BrightStar Care Central DuPage-Wheaton

BrightStar Care Central DuPage-Wheaton is an in-home care provider serving Wheaton, Illinois and the surrounding area. BrightStar Care Central DuPage-Wheaton offers non-medical services in the home, such as meal preparation, housekeeping, and transportation. Contact the provider for more details on home care services and rates.


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