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(800) 558-0653

BrightStar Care Central DuPage Wheaton Wheaton, IL

416 East Roosevelt Road Suite 105, Wheaton, IL 60187

(800) 558-0653 (Call a Family Advisor)

4.83

(160 reviews)

Offers Home Care
Top rated on Caring.com

2023, 2024

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Reviews of BrightStar Care Central DuPage Wheaton in Wheaton, Illinois

4.83

(160 reviews)

    Top rated on Caring.com

    2023, 2024

    Provider of Choice 2024Employer of Choice 2024Leader in Experience 2024
    Home Care Pulse Certified 2024

    Mary F_23

    5

    February 20, 2024

    I am a current client of this provider

    They take me to my doctor's appointments and that is really great. I like that they send out pretty good people.

    Gloria L_14

    5

    February 5, 2024

    I am a current client of this provider

    They play puzzles and she plays piano for them. I like that they are very nice and patient with my mom.

    Kathleen C_9

    5

    January 12, 2024

    I am a current client of this provider

    It has been very positive. He is brighter and I think it is helping him a lot and is engaging him and he seems very happy. My dad loves Tina. My dad says that Tina always goes the extra mile and does above and beyond of what he asks of her.

    Frank S_32

    4

    January 4, 2024

    I am a past client of this provider

    They did a lot of clean up when my wife was in hospice. The caregivers were very good and caring.

    Irene K_6

    5

    December 20, 2023

    I am a current client of this provider

    I could do what the caretaker is doing, but I just prefer not to. The caretaker we have is fabulous.

    Dana T_2

    4

    December 18, 2023

    I am a current client of this provider

    It is a big impact that I don't have to go over there three times a day to help my mom now! I wish the workers were able to provide some health care. I understand that protocol is for good reason, but it makes things complicated. I would recommend them more if they were a little bit more reliable. Sometimes we haven't had good communication when we have asked to not have someone.

    Diane C_30

    5

    November 2, 2023

    I am a current client of this provider

    They have sent over qualified caregivers, trying to keep a consistent caregiver, so she doesn't have to be introduced over and over again. The staff are friendly and kind to my mother. They are responsive to our needs and changes that need to be done.

    Rita P_10

    5

    October 16, 2023

    I am a past client of this provider

    I didn't have to tell them what to do. The caregivers are very caring.

    Marti S_2

    5

    September 11, 2023

    I am a current client of this provider

    They've answered all of my questions and keep in touch. They're great communicators. They are caring individuals.

    Dru C

    5

    September 6, 2023

    I am a current client of this provider

    Without them, we would be lost. I would recommend them because they are willing to communicate with her.

    Nicole B_6

    5

    August 24, 2023

    I am a past client of this provider

    We needed help. It was a lifesaver because I have four kids also. They are super effective and always provided a caregiver.

    Gloria D_6

    5

    July 26, 2023

    I am a current client of this provider

    She gets him dressed and makes his bed. She won't let me do anything, and she's very helpful. She'll do some things in the kitchen. The people who have come, except for one, have been very good.

    Nancy R_23

    4

    July 6, 2023

    I am a current client of this provider

    The caregivers are just an extra set of eyes, giving him his meds on time. There is good communication and consistency between the people that are helping.

    Sharon M_21

    5

    July 6, 2023

    I am a current client of this provider

    It is a help for me so I can go to the doctor or the grocery store. It is very impactful. I like the convenience of it and the fact that there is someone you can contact at almost any time to get help. We have used a caregiver on a regular basis and it is working out fine.

    Gene S_7

    5

    June 10, 2023

    I am a current client of this provider

    It's been very helpful and positive. I like that they have a personal touch.

    Pat S_20

    4

    May 19, 2023

    I am a past client of this provider

    It was nice for us to have help for her, but she didn't allow them to do very much. The caregivers need better training.

    Jim B_28

    5

    May 6, 2023

    I am a past client of this provider

    They provided peace of mind for me. I could trust them to fill in. They're good. I liked the caregiver a lot.

    Kathy Z_5

    3

    April 26, 2023

    I am a past client of this provider

    She needed help with her medication and she was not able to do that and there was a communication issue as well. It was not a right fit for us at that time.

    Thomas J_8

    4

    April 21, 2023

    I am a current client of this provider

    They help me with the shower, make my bed, clean my sink and things like that. I can't say too much, I've only had them four times. Social training as well as physical.

    Beulah M_1

    5

    March 7, 2023

    I am a current client of this provider

    It has been a positive experience because of the more personal touch with my dad and someone to talk to. I would recommend them because they are very prompt.

    Craig R_4

    5

    February 15, 2023

    I am a past client of this provider

    The agency was easy to work with. I liked that the agency got the appointment done with barely any notice.

    Donna H_30

    5

    February 7, 2023

    I am a current client of this provider

    They have taken good care of my dad, and they help out around the house. I like seeing how happy my dad is and the rapport between him and his caregiver.

    Laurie M_6

    5

    January 20, 2023

    I am a current client of this provider

    They can just continue what they are doing with my dad. I would recommend them because I don't have to worry about being there - they will be there.

    Freda D

    5

    January 5, 2023

    I am a current client of this provider

    The caregiver does laundry for me and other chores. My caregiver is wonderful.

    Cari a

    5

    December 22, 2022

    I am a current client of this provider

    My loved one is 95 and on multiple medications which are very important, but they are right on that doing all the ordering, receiving, and then the caregiver checks every day to make sure he is taking them properly. They also make sure that he eats a hot meal, and he is thrilled with the food they cook. I certainly recommend them, as the quality of care is wonderful, since it is balanced between professionalism and authentic care and love.

    Anonymous_6766

    5

    December 9, 2022

    I am a current client of this provider

    The impact the services have had on me is a huge relief of stress. I really like the quality of the people that I have met in the company.

    Anonymous_6671

    3

    November 3, 2022

    I am a current client of this provider

    I get too many unnecessary texts and calls. They need to teach their caregivers more etiquette.

    Janice P_10

    5

    November 3, 2022

    I am a current client of this provider

    They are a very dependable company. I don't think I would have been able to get along without them. I like that they are very nice to work with and dependable.

    Steve S_25

    5

    October 21, 2022

    I am a current client of this provider

    They have improved their lives a lot. The employee has been nice to my parents.

    Erica S_3

    5

    September 21, 2022

    I am a current client of this provider

    These sitters allow my sister-in-law to go out and do things. I like that we have had really great sitters.

    Richard _9

    5

    August 19, 2022

    I am a current client of this provider

    BrightStar Care has made my experience positive by caring for my wife. I like BrightStar Care because they provide satisfactory services.

    Martin M_1

    5

    August 8, 2022

    I am a current client of this provider

    They monitor the client's meds and help her around the house, like tidying up her bedroom and cleaning the dishes. I recommend them so highly because of the quality and competence of the caregivers we've seen.

    Anonymous_6318

    5

    July 12, 2022

    I am a current client of this provider

    It's helping us a lot. They give us a break. They're very good. They always have someone here and everyone that has come has been wonderful and helpful. They are patient.

    Catherine K_5

    5

    July 12, 2022

    I am a past client of this provider

    They were very helpful, the quality of the care was good, and they did the best they could for scheduling, they were flexible to work with. I like that they were very reliable and the quality of the people they had were good as well as easy to work with.

    Beth S_10

    5

    June 22, 2022

    I am a current client of this provider

    The caregiver has helped my mom the most by getting her to interact with people and she gets my mom out of the house. I like that their caregiver is very helpful for my mom.

    Peggy L_9

    5

    June 17, 2022

    I am a current client of this provider

    They get him to take showers and to clean his sheets. They are good communicators and they provide great care.

    Dan C_10

    5

    May 9, 2022

    I am a past client of this provider

    They stopped in once or twice a week until the end and then the nurse was coming in daily the last week or so. They seemed to be helpful and informative and were concerned about my mom.

    Tom B_25

    4

    April 28, 2022

    I am a current client of this provider

    The agency is helpful by having flexible scheduling and helping me when I am at work. I like that they have good nurses, and they follow up with us. The quality of care is excellent.

    Andrew H_6

    5

    March 7, 2022

    I am a past client of this provider

    The services were positive. It got her where she needed to be. I would highly recommend the agency. I like that they communicated very well and took care of my mom.

    Mel K

    5

    February 9, 2022

    I am a current client of this provider

    I am able to work to work without having to worry. I like that they notify of us things.

    Amy W_14

    5

    January 25, 2022

    I am a current client of this provider

    The services help me have more time to get things done, and with my mother it helped her with her dementia. This agency provided us with a caregiver that was really good.

    Kimberly S_6

    5

    January 4, 2022

    I am a current client of this provider

    They are very caring and trusting. I like that they sent someone to talk to me about the service.

    Sandy S_23

    5

    December 21, 2021

    I am a past client of this provider

    They provided interaction for my mom while I was at work. I really like the nurse that came and did the initial assessment. Her follow up was really good.

    Julie K_5

    5

    December 18, 2021

    I am a current client of this provider

    They are attentive to the needs as they are brought up. I like the quality of the caregivers and if there is an issue it is fixed quickly.

    Jim S_33

    5

    December 6, 2021

    I am a past client of this provider

    They gave me the ability to continue to work. They have been good with my mom and my dad.

    Pascal S

    5

    November 18, 2021

    I am a past client of this provider

    They help me a lot. Anything I needed, they did it. I had 3 caregivers that were outstanding.

    Irene M_11

    5

    November 16, 2021

    I am a past client of this provider

    I had an interview with the caregiver prior to her coming to my home, so I met her ahead of time. They selected someone that met my needs, they had a personalized selection.

    Anonymous_5354

    5

    November 4, 2021

    I am a current client of this provider

    One thing that the agency has done is that they have someone who checks once a month and if I have any concerns I can talk it over with her. I like how they have managed to provide the caregivers that I need to come to my home.

    Bob J_6

    4

    September 29, 2021

    I am a current client of this provider

    The client feels that if there is nothing for the caregiver to do on some days, that sometimes there is a need to entertain the caregiver. So we have been discussing that with the office. They are easy to work with and are flexible with schedules.

    Beth G_8

    4

    September 8, 2021

    I am a current client of this provider

    The agency could have the caregivers do more for Joanne. She still does a lot herself. It was easy to connect with the agency and find a caregiver.

    Mike B_17

    5

    August 25, 2021

    I am a current client of this provider

    All the caregivers have been great with the client. So far the caregivers know how to talk to the client and know how to make him comfortable.

    Carol H_30

    5

    August 12, 2021

    I am a current client of this provider

    They encourage him when he has exercises to do. I like that the nurse manager, the scheduling lady, and all of the caregivers have been very respectful.

    Mary F_24

    5

    July 19, 2021

    I am a current client of this provider

    He is very resistant to the care but she gets to stay at home, which is excellent. I would recommend them because they are very responsive to my concerns.

    David C_46

    5

    July 8, 2021

    I am a current client of this provider

    They keep me informed and provide all the answers to my questions. I like that everyone has been friendly, cooperative, and keeps me informed.

    Deb Z_1

    5

    June 1, 2021

    I am a past client of this provider

    It gave us a lot of peace of mind. They were responsive to our changing scheduling needs. The CNA training was important for my father's needs.

    Bertha G_2

    5

    May 7, 2021

    I am a past client of this provider

    It was because we were in a bind and they were able to assist immediately. I would say that it was nice that we could get on a schedule with the same person.

    Anonymous_4742

    4

    April 9, 2021

    I am a current client of this provider

    They just need to assist me with little chores around the house and help me run errands. I like that the manager came and talked to me and told me about the company. What he had to say was very appealing to me.

    Sue F_7

    5

    April 9, 2021

    I am a current client of this provider

    They offer peace of mind knowing someone is there with my dad. They've worked well with us in every aspect from the people in the office and the on-boarding process.

    Chris M_12

    5

    March 25, 2021

    I am a current client of this provider

    They help us most by giving us care for our parents since we are not there. They are very knowledgeable and pleasant. Most of the CNAs are very knowledgeable.

    James '

    4

    March 24, 2021

    I am a past client of this provider

    Someone being there for her helped the most because I could not be there for her. I like that they are very good at providing the services we needed at the time we needed them.

    Paul S_5

    5

    February 19, 2021

    I am a current client of this provider

    The caregiver is the face of BrightStar Care for us. We see her all the time. We text, talk, and interact all the time. The thing we like the most is my mom's caregiver. She is very good and takes good care of mom.

    Sandy W_8

    5

    February 17, 2021

    I am a current client of this provider

    They help me just by knowing that they are here and I can get some rest and I can leave the house without worrying about him. The quality of the care by the caregivers is excellent.

    Gloria C_10

    5

    December 7, 2020

    I am a current client of this provider

    They have been responsive to our needs. I like the quality of the caregivers.

    Anonymous_4272

    5

    November 18, 2020

    I am a current client of this provider

    It's comforting for us because we know he's great. They are prompt as far as returning phone calls, and we like the caregiver we have now.

    Judith H_5

    5

    November 6, 2020

    I am a past client of this provider

    The most helpful part of the services were the caregivers. I liked the caregivers at this agency.

    Rosemary C_4

    5

    October 23, 2020

    I am a current client of this provider

    The most helpful part of the services is taking me to my appointments to put my shrinker on for my prosthetic. They are very good at doing what you need to do. I like the CNA's and caregivers. They seemed to be well trained and know what they are doing.

    Mary H_10

    5

    October 9, 2020

    I am a current client of this provider

    He does not live at home anymore and it has impacted his daily life very much. It is very nice that they find a sub when the scheduled person can't make it. That way I don't have to find one myself.

    Mary N_15

    5

    August 21, 2020

    I am a current client of this provider

    It's been good for me because I have back problems so I'm not able to do so much. So when the caregiver comes she is able to do things I can't. I've had a pretty good experience. The people are very caring for the needs of my mother. We were very happy with the people we've had.

    Mary B_89

    5

    August 11, 2020

    I am a past client of this provider

    They were very helpful and empathetic to my father. They people are great.

    Anonymous_3824

    4

    June 15, 2020

    I am a current client of this provider

    They take care of him. I think the two people David has are very good.

    Karen M_26

    5

    May 7, 2020

    I am a current client of this provider

    I know that she is being cared for by the caregiver and they communicate with me to let me know that everything is going well. I like the communication from the nurse who assessed my mother and brought a caregiver in to help her.

    Beatriz P

    5

    May 7, 2020

    I am a current client of this provider

    Because I couldn't do things without them. I've recommended them before because they are organized and communicate well. They also match the caregivers to thier patients. I haven't had issues with them.

    Paul H_14

    5

    April 6, 2020

    I am a current client of this provider

    It was very helpful to have the people here. It was awkward with the virus but BrightStar handled it fine. The caregivers were kind and compassionate and good with my mom.

    Julie G_1

    5

    April 6, 2020

    I am a past client of this provider

    It has helped my life immensely. I didn't have to go over every day and check every minute on her. They were great. We had a problem once, but it wasn't really a negative experience.

    Lisa S_13

    5

    March 5, 2020

    I am a current client of this provider

    They have given him some extra companionship and interaction. I think they are responsive.

    Dwight L

    5

    February 21, 2020

    I am a current client of this provider

    Everything is being done according to what they say. They do what he needs. We would recommend them in a heartbeat! They are very reliable and dependable.

    Joyce P

    5

    December 18, 2019

    I am a current client of this provider

    The caregiver comes in and allows me to leave the house. The person that is caring is excellent and I like that they are very professional.

    Linda B_21

    5

    November 6, 2019

    I am a current client of this provider

    They take a lot of stress off of me. I like that they made it easy to get everything organized and figure out the level of care he needed.

    Therese W_1

    5

    October 22, 2019

    I am a current client of this provider

    It's very important. It allows him to maintain his independence as much as possible. I like the quality of care being given to my uncle.

    James K_14

    5

    September 11, 2019

    I am a current client of this provider

    It's helped me very much. It helped because they know what they are doing. I like that they are very prompt, and they know what they are talking about.

    Anonymous_2288

    5

    August 20, 2019

    I am a current client of this provider

    They sent a very competent woman to take care of me. I liked the way everything was handled.

    Debbie _4

    5

    August 16, 2019

    I am a past client of this provider

    For me as her daughter, they were instrumental to my mom's well being. My mom has a colostomy bag that was a major anxiety point for her, and they did a great job handling it. They understood that it was a problem for her, and they treated her with dignity and respect. I thought the people were very professional, very good with my mom, friendly, and responsive. I thought the quality of the care was very good.

    Chris C

    5

    July 18, 2019

    I am a current client of this provider

    My loved one can't walk, and she's pretty much in her recliner. When the caregivers came here, they took good care of her. I like the experience of the caregivers and the punctuality of the caregivers. I like their expertise and friendliness.

    Larry J_2

    5

    June 5, 2019

    I am a current client of this provider

    They are helping. They are giving my brother and I peace of mind by having someone there. They are local. They are two minutes away from my mom's house.

    Bonnie J_1

    3

    April 3, 2019

    I am a current client of this provider

    They sent a caregiver out to her home who was in worse shape than my mother. They ended up taking her to the emergency room. It causes my mother a lot of stress. They should improve the quality of the caregivers.

    Laura M_13

    5

    April 1, 2019

    I am a current client of this provider

    It's very easy to schedule. I can just send an email and have somebody scheduled and they are very good with follow up. I like that it is local and that they can provide me all stages of care like a one hour caregiver and 24 hour nursing.

    Diane P_11

    4

    March 21, 2019

    I am a past client of this provider

    My mom had a lot of health issues, so that was the problem. They were able to help with companionship and being there. They were good to work with. We had a lot of changes.

    Annabel B

    5

    March 12, 2019

    I am a current client of this provider

    We have good girl right now who is cheerful and she knows how to work with dementia patients and it's going real well. They have sent very good people that seem very qualified so we have been pleased.

    Kimberlee B

    5

    March 2, 2019

    I am a current client of this provider

    He is very happy. He loves being able to have someone there to talk to for a little. He is very social. I know he doesn't have dirty clothes. He is using the dishwasher more. I haven't heard any complaints from him. My father is very happy with this agency. They are very professional. I know that we had an incident with my father, and they called to let me know right away. I heard from everyone by the time he got to the hospital.

    Kevin J_2

    5

    February 14, 2019

    I am a current client of this provider

    They help me with being there, and this freed up my family from having to provide care. I like that they are easy to work with.

    Teresa V

    5

    February 8, 2019

    I am a past client of this provider

    They came into an unusual situation and performed the services without complaining or asking questions. I liked the caregivers and I could talk with them. The person that set up the services were very personable. They go with what I want. They asked what our needs were and then go with what we need, no questions asked.

    Diane P_9

    5

    February 7, 2019

    I am a current client of this provider

    For me, they help the most with communication. The caregiver adjusts her schedule on occasion to take her to appointments and lets me know what is going on when she is there. Even though it was difficult for my mom to meet new people, the caregiver took it really slow, and my mom just loves her now. I know that the person that comes out to help with my mom is excellent and communicates and helps out a lot. I am thrilled about he person that comes out.

    Anonymous_1098

    4

    January 21, 2019

    I am a current client of this provider

    They're here early in the morning when I can't be here. The providers have been very helpful as far as I can tell.

    Kathryn K

    5

    November 21, 2018

    I am a current client of this provider

    She was very knowledgeable about people in the process of dying. They send out very reliable people.

    Jessica F

    5

    November 9, 2018

    I am a current client of this provider

    They make my life easier. I can do other things around the house while she is taking care of the baby. The person that comes to help my loved one is excellent. She is picky and likes her.

    Karen V_1

    5

    November 6, 2018

    I am a current client of this provider

    When we had started with my mom, she had a pelvic fracture and she needed help with rehab. The house cleaning has been huge. When she first got out, she was really unsteady so they helped build her confidence. They really care. The caregiver that comes for my mother comes in and does what she needs to do. She's a great companion for my mother, and my mother really likes her. They will call and stop in to see how the services are going.

    Lynn T_3

    5

    October 23, 2018

    I am a past client of this provider

    They got her to take her medications. They did a great job. My contact person was very responsive, helpful, kind, and dependable.

    Helen K_2

    5

    October 22, 2018

    I am a current client of this provider

    I can't get around very well, so my caregiver is a great help to me with my movement. My caregiver is very attentive.

    Gordan W_1

    5

    October 18, 2018

    I am a current client of this provider

    They get my loved one up, feed her, and put her back to bed. The caregiver does her job and helps my loved one.

    Nancy B_1

    5

    September 28, 2018

    I am a past client of this provider

    They were doing all the daily actives for her. They had really good communication between the office and me.

    Sushma P

    5

    September 24, 2018

    I am a current client of this provider

    They have helped with the safety of my dad and they have helped prolong his life. My registered nurse has been outstanding in every way possible. She has been responsive and service oriented. She has been exemplary.

    Cheryl M_3

    5

    September 5, 2018

    I am a current client of this provider

    I had one problem that made me a little bit shy. I needed some attention to get back on my feet after a fall. They are very reliable.

    Pat M_1

    5

    September 5, 2018

    I am a current client of this provider

    They keep her clean and they are very kind to her. They are friendly, they are very good, and their quality of care is good.

    Lavette

    5

    August 16, 2018

    I am a current client of this provider

    BrightStar Care frees me up to take care of my other responsibilities. I know that my loved one is in good hands. The quality of care provided is really good. Based on the clients that they have served, it is reported that they reach out to check in on the service to make sure things are going well. They do this after a week and a month.

    Greg G

    5

    August 1, 2018

    I am a current client of this provider

    I don't have to worry about her being alone. The people are very kind.

    Mary A

    5

    August 1, 2018

    I am a current client of this provider

    I can work because of the service. They're very flexible and they are committed to meeting the customer's needs.

    Barbara _5

    5

    July 25, 2018

    I am a current client of this provider

    They are easy to call and they will have someone come out in a few days. They are good about that. They are very friendly and they are a caring agency.

    Patricia W

    5

    July 5, 2018

    I am a current client of this provider

    I have noticed that when they don't come, I have trouble. I like that he people that work there because they are wonderful people.

    John Y

    5

    June 26, 2018

    I am a past client of this provider

    They have made life easier by allowing us to have support for the family caregivers and to give them a break, knowing our loved one is taken care of. BrightStar Care is very compassionate and responsive to our needs.

    Judy E

    4

    June 22, 2018

    I am a past client of this provider

    They were there to observe him at night to see whether he needed to be moved from assisted living into full care. The provider seemed to understand my dad's circumstance and treated him accordingly.

    Veronica "Ronni" D

    5

    June 22, 2018

    I am a current client of this provider

    She makes my life easier by making my lunch, and she sits and talks to me. The people are friendly.

    Marlene K

    5

    June 18, 2018

    I am a current client of this provider

    It's helped greatly. I don't know how I would give him a shower without their help. The level of professionalism and care has been very good.

    Kris U_2

    5

    June 13, 2018

    I am a current client of this provider

    My dad is pretty fussy but he enjoys having someone come over for companionship reasons and they have allowed him to be able to stay in his own home. They are very reliable and conscientious. When one girl can't come, they will let us know ahead of time and find someone else.

    Carolyn B_9

    5

    June 8, 2018

    I am a past client of this provider

    The caregiver provided 24 hour care, which is what we needed. They came right away after we contracted with them. They came over to meet with us at 8:00 a.m. on a Saturday morning, which was impressive.

    Lillian S

    5

    June 5, 2018

    I am a past client of this provider

    It was great having the services because they took care of my husband. They changed his diapers and all that. They were here on time and they did what they had to do.

    Tom K

    5

    June 2, 2018

    I am a current client of this provider

    They have been able to get my mom to her doctor appointments during the week. They are very responsive in scheduling, and we get good people. It certainly helped us out when we were in a tight spot.

    Anonymous

    5

    May 31, 2018

    I am a past client of this provider

    I liked having someone with my loved one, who was just having a hard time. They also offered support for another family member, who was worried about my loved one. The caregiver was very loving and just a good caregiver.

    Nancy S

    5

    April 30, 2018

    I am a current client of this provider

    The people have been compassionate towards my loved one with the care. I like just the fact that they have been able to take on the duty that we did before, so that we could go to the grocery store.

    Harriet L

    5

    April 23, 2018

    I am a current client of this provider

    I haven't had BrightStar Care a lot, but I would definitely recommend them. The thing I like is that they're with me so I don't have to wait for them. They take me places, stay, and bring me back. I don't have to call anyone else. They've been very nice. They're very caring and I get around while they're with me.

    Margaret C

    5

    April 17, 2018

    I am a current client of this provider

    They are prompt and nice, and they help with anything that I want them to. They are also a good companion. I really enjoy them. I do not have to walk up and down my stairs.

    Alicia H

    4

    April 17, 2018

    I am a past client of this provider

    They were responsive to us and they made the process fairly simple in what would have otherwise been a complicated situation. BrightStar Care made it much easier for us, though my dad said that he didn't need the help.

    Jill G

    5

    April 13, 2018

    I am a past client of this provider

    I felt they were very caring and genuine and genuinely cared about my loved one, and they were very engaged with her. They bent over backwards to accommodate us. My loved one wasn't alive for much time after they came.

    Phyllis B

    5

    April 10, 2018

    I am a current client of this provider

    They're very nice, they came out promptly and got someone right away for us, and the people they have are very nice and qualified. I have peace of mind that he's got someone there just in case, and when I'm gone at work, he's got someone there that's watching him.

    Merry H

    5

    April 6, 2018

    I am a current client of this provider

    I like their service they offer and the caregiver we have comes and takes care of my husband while I am gone. Someone stays with my husband once a week so I can go out, which makes my life easier.

    Douglas T

    5

    April 3, 2018

    I am a past client of this provider

    They were professional. The women who came out to take care of my mother were bright, chipper, and upscale. They were very accommodating, and I could count on them to be there when I needed them.

    Carol K_3

    5

    March 27, 2018

    I am a current client of this provider

    The people they send are really nice, kind, and caring, and they do a good job. They go and get me anything that I need.

    Dean W

    5

    March 19, 2018

    I am a past client of this provider

    They did a great job. They did what they said they were going to do. They took care of our mom so we didn't have to have someone there all the time.

    Jerry M

    5

    March 14, 2018

    I am a current client of this provider

    My Wednesday girl does everything I ask her to, so I am very satisfied with her. Just having someone in the house has helped.

    Frank V

    5

    January 11, 2018

    I am a current client of this provider

    BrightStar Care has satisfied me so much up to this point. I have had no issues. I have had their services for about 5 years. BrightStar Care makes my life easier by doing things for me that I can't do on my own.

    Madeline B

    5

    December 28, 2017

    I am a current client of this provider

    We have had a caregiver that we like for over two years. She is very open to suggestions and is a quality person. We are very happy with the care provided. When the caregiver is here it gives me an opportunity to do other things that I don't often have the time to do. The services free me up to do other things because I have confidence in them.

    Jim W_3

    5

    December 18, 2017

    I am a current client of this provider

    BrightStar Care understood the needs of the client and made sure that his needs came first. BrightStar Care doesn't make the problems go away, but provides a wonderful resource in dealing with them.

    Gloria P

    4

    December 6, 2017

    I am a past client of this provider

    BrightStar Care is a dependable company. BrightStar Care didn't do too much, because we realized we didn't need them as much when we got them.

    Dean G

    5

    December 2, 2017

    I am a past client of this provider

    Everyone that I encountered through BrightStar Care was understanding and easy to get along with. I feel like they are passionate about what they do. It gave us a lot of peace of mind. It eased a lot of pressure that was on us.

    Vijay V

    5

    December 2, 2017

    I am a past client of this provider

    BrightStar Care sent to us the same nurse who was very compassionate and capable. Without BrightStar Care's services, my mother's prognosis would have been worse.

    Paul B

    5

    November 22, 2017

    I am a current client of this provider

    BrightStar Care gives me great caregivers that help me with everything I need. BrightStar Care makes by life better by doing the things that I cannot do. I cannot drive, so my caregiver takes me places.

    Bridget G

    5

    November 16, 2017

    I am a current client of this provider

    BrightStar Care is reliable, the people are skilled, professional, trained correctly, in tune with my loved one's needs, and are respectful. In our situation with having a terminally ill parent, BrightStar Care allowed the family to get rest while properly caring for her in her own home. They changed her sheets, moved her body to help with bedsores, and helped everyone with the situation.

    KATHLEEN S

    5

    November 10, 2017

    I am a current client of this provider

    BrightStar Care is dependable and so far we have had good luck with them. Carol has done really good having BrightStar Care. The caregiver is very good, very attentive, and keeps my loved one occupied.

    Margaret D

    5

    November 9, 2017

    I am a current client of this provider

    I would tell someone that my mother's caregiver from BrightStar Care is outstanding. We don't use BrightStar Care's services that much, so they don't have a major impact on our lives. We could make do without the services, but it is great having them.

    Anonymous_904

    4

    November 8, 2017

    I am a current client of this provider

    BrightStar Care is nice to have because they are local. I can always stop by their office. BrightStar Care is very helpful and positive.

    Anita N

    5

    November 8, 2017

    I am a current client of this provider

    BrightStar Care is professional and timely. BrightStar Care has made life easier because it gives me the opportunity to get out of the house and run errands. I don't have to worry about my wife when I do these errands.

    Susan W_8

    5

    November 2, 2017

    I am a current client of this provider

    BrightStar Care's caregivers are very professional and caring. The care impacted me because I broke both of my arms and the caregivers took care of everything I needed them to because I could not take care of it on my own.

    Brian K_3

    4

    October 12, 2017

    I am a past client of this provider

    BrightStar Care's caregivers are generally pretty good. Overall, I think BrightStar Care is dependable. The services made life easier for me by taking care of both my wife and my mother.

    Provider Response

    Thanks for taking the time to provide us with feedback, Brian K. We take our caregiving assistance for your wife and mother seriously so it means a great deal that you trust BrightStar Care! As the adage goes; ‘Happy Wife (& Mother) = Happy Life’.

    John K_11

    5

    October 5, 2017

    I am a past client of this provider

    BrightStar Care is excellent. Everything I needed help, they helped me with. BrightStar Care made it much easier for me.

    Ron B_2

    5

    October 4, 2017

    I am a past client of this provider

    What I really appreciated was that before the caregiver started, a nurse came and took the preliminary information. I knew the caregiver and their background. It was good to know that I didn't need to be at my loved one's 24/7. I do his shopping and laundry, so there was that release. That was helpful.

    Arlene D_1

    5

    October 4, 2017

    I am a current client of this provider

    I would recommend BrightStar Care because I have had a god experience with them. BrightStar Care has made my life easier because I couldn't do without them.

    Leonard M_1

    5

    October 4, 2017

    I am a current client of this provider

    BrightStar Care is a great company, and they make me very happy. BrightStar Care helps my wife and therefore frees up some of my time to go and do things that I need to do.

    Anonymous_690

    4

    October 3, 2017

    I am a current client of this provider

    I would recommend BrightStar Care because so far I like everything. I have had them for a long time. BrightStar Care caregivers make my life easier by doing things for me I can not do myself.

    Amy D

    5

    October 3, 2017

    I am a current client of this provider

    BrightStar Care is trustworthy and responsive to the family's requests. They are also flexible. BrightStar Care has made life easier for me by providing reliable caregiving on a regular basis.

    Muriel W

    5

    September 11, 2017

    I am a past client of this provider

    BrightStar Care sent me such trustworthy, wonderful, and compassionate caregivers. BrightStar Care made my life easier by having the caregivers to help me with all of my day-to-day activities.

    Lois J

    5

    September 8, 2017

    I am a current client of this provider

    BrightStar Care is dependable, and we always have someone here even if our caregiver is sick. Everyone is friendly at BrightStar Care. I wouldn't be able to be in my house with the services from BrightStar Care.

    Camille O

    5

    September 5, 2017

    I am a current client of this provider

    BrightStar Care does their job well and is very proficient. BrightStar Care makes my life easier by doing things for me that I can't.

    John B_7

    4

    September 5, 2017

    I am a current client of this provider

    The caregivers are very understanding and effective. BrightStar Care has given my mother some social contact and they provide her with necessary household services.

    Mary C_11

    5

    August 29, 2017

    I am a past client of this provider

    The person that came out and asked questions was good and found out what I needed in help. The follow up was really good. The caregiver was nice and good. BrightStar Care filled out needs. Knowing that a caregiver was with my dad helped me feel good, and not worried.

    Cheryl B_3

    5

    August 29, 2017

    I am a past client of this provider

    The care from BrightStar Care was perfect. BrightStar Care was very reassuring to have working with my father. I had daily communication with the caregiver that helped me know what to expect when I got home from work.

    Terese G

    5

    August 4, 2017

    I am a past client of this provider

    BrightStar Care was helpful. BrightStar Care made life easier because I knew they would be here to take care of my father.

    Dorothy T_3

    5

    August 1, 2017

    I am a current client of this provider

    I would tell someone that BrightStar Care does their job very well. They are very personable, are here on time, and we haven't had to worry about anything with them. BrightStar Care has helped both of us. I needed someone to come in the morning to help change the client. It is nice to talk to someone else about his situation as well.

    Danielle W

    5

    July 24, 2017

    I am a past client of this provider

    BrightStar Care is very convenient, and if my needs change, whether it is extra hours or something, they will be there. BrightStar Care was wonderful because it allowed me to work when I didn't want to just leave the client with a babysitter.

    Carrie O

    5

    July 20, 2017

    I am a past client of this provider

    I'd tell people that BrightStar Care is caring and they have the ability to adapt. The services from BrightStar Care helped the most by giving me and my brother peace of mind.

    William T_1

    5

    July 14, 2017

    I am a current client of this provider

    I would tell a friend that BrightStar Care has high quality people that work for them.

    Anonymous_530

    4

    July 6, 2017

    I am a current client of this provider

    I am happy with BrightStar Care. They have taken good care of the patient and do what they want. The patient is clean, and they do things with them, so I like BrightStar Care. The services allow me to go out if I have to. I am reasonably sure that the client will be take care of.

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    About BrightStar Care Central DuPage Wheaton in Wheaton, Illinois

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