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Visiting Angels of Rockford Rockford, IL

3600 E State St, Rockford, IL 61108

(800) 558-0653 (Caring Family Advisor™)

4.7

(261 reviews)

Offers Home Care
Top rated on Caring.com

2020, 2021

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Visiting Angels of Rockford
Visiting Angels of Rockford
  • Top rated on Caring.com

Rockford, Illinois 61108


4.7

(261 reviews)


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Home Care

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Reviews of Visiting Angels of Rockford in Rockford, Illinois

4.7

(261 reviews)

    Top rated on Caring.com

    2020, 2021

    Provider of Choice 2024Employer of Choice 2024Leader in Experience 2024
    Home Care Pulse Certified 2024

    Heather D_2

    5

    June 28, 2024

    I am a current client of this provider

    Having the caregiver in the house has given me peace of mind. It has given my mom good companionship with things around the house. I like that they always contact me, and they always answer my calls or return my calls.

    Jay G_6

    5

    June 21, 2024

    I am a current client of this provider

    The do everything I ask them to do. They take me to the business I own, and they are getting me to my appointments. The last two caregivers have been great, but the first caregiver hardly showed up.

    Diane B_33

    4

    June 21, 2024

    I am a current client of this provider

    My husband finds the care very useful and helpful. We also feel fortunate that we can have them. They provide good service that we're happy with. The only thing is some people they send are better than others.

    Monica S_8

    5

    June 12, 2024

    I am a current client of this provider

    They have been very impactful and helpful. I like the aides I've had so far.

    Alice P_9

    5

    May 30, 2024

    I am a current client of this provider

    They help me get things done that I couldn't get done by myself. I'm happy with them. They are doing good work and helping me get through a tough time in life.

    Provider Response

    Thank you for your kind words. We're glad we could support you through this tough time and help you get things done. Your satisfaction is our priority. If you need anything else, please let us know.

    Anonymous_1716981497

    4

    May 29, 2024

    I am a current client of this provider

    Having them has given me free time. I like the communication between them and myself.

    Provider Response

    Thank you for the kind words! We are glad to know that our communication is meeting your standards.

    Beth R_10

    5

    May 13, 2024

    I am a current client of this provider

    They've been dependable. My mom is happy with them. It's reassuring to know someone's there when I'm not. They are open and flexible.

    Provider Response

    Thank you for your feedback! We're glad to hear that our services have been dependable and reassuring for both you and your mom. Providing open communication and flexibility is important to us, and we're committed to continuing to meet your needs. If there's anything else you'd like to share or discuss further, please feel free to reach out.

    Tim A_5

    5

    April 25, 2024

    I am a current client of this provider

    It helps me to get someone else here to do things for her, it frees me up to do other things. I like that they are here when they are supposed to be, and they do the work that they are supposed to.

    Provider Response

    Tim - Thank you so much for your positive feedback! Providing reliable and efficient in home service is our top priority. We are happy to hear that we have helped ease some of your daily tasks and provided you with the extra time to focus on other important things. We truly appreciate your business and Thank you for choosing Visiting Angels!!

    Anonymous_6481

    4

    April 25, 2024

    I am a current client of this provider

    I appreciate them helping with her showering. I would like them to do more activities with my mom; she sits around watching TV a lot. They are being very flexible with scheduling for my mom.

    Provider Response

    Thank you for your feedback. We're glad to hear that you appreciate the assistance with your mom's showering and our flexible scheduling. We understand the importance of engaging activities and will work on incorporating more into her routine to reduce TV time. Your suggestions are valuable to us, and we're committed to enhancing her experience. Thank you for choosing Visiting Angels!

    Anonymous_1712667207

    3

    April 9, 2024

    I am a current client of this provider

    I have had 3 companions, but I would like them to interact with me more. More interaction between the client and the person from visiting angels.

    Provider Response

    Thank you for your feedback. We value our clients' suggestions and will make sure to focus on providing more opportunities for interaction between our companions and clients in the future. We appreciate your continued support!

    Leslie W_10

    5

    April 9, 2024

    I am a current client of this provider

    It is great companionship and also gives me a break to get away from the house to get meds and stuff. They are great. I like that they kept me informed, are very attentive, and asked if they can do anything I asked them within reason.

    Linda K_32

    4

    April 9, 2024

    I am a past client of this provider

    They helped me with the things that I couldn't do. They couldn't have had a greater impact. They could drop the prices. Tracey is wonderful, she was a great person.

    Virginia W_11

    5

    March 26, 2024

    I am a current client of this provider

    The caregiver helps her when she is showering and making sure she takes meds. She likes the caregiver a lot. Karina is her name.

    Provider Response

    Thank you for your positive review! Karina is one of our top caregivers and we are happy to hear that she is providing excellent care to your loved one. Our team is dedicated to ensuring the best possible care for our clients.

    Jennifer P_13

    5

    March 19, 2024

    I am a current client of this provider

    I get service twice a week for showers. I am satisfied with the service I am getting.

    Provider Response

    Thank you for taking the time to leave a review! We are thrilled to hear that you are satisfied with our service for getting ready for the day twice a week. It's our goal to exceed our customers' expectations by providing efficient and thorough in home care. Thank you for choosing Visiting Angels !

    Denise W_12

    5

    March 12, 2024

    I am a current client of this provider

    I get a couple days off, and I know she is safe. I am very pleased with them.

    Provider Response

    We are thrilled to hear that our commitment to safety and care for your loved one has given you peace of mind as that is our mission at Visiting Angels. Thank you for trusting us and for being a valued customer! We will continue to provide quality service to support you and your family.

    Matt G_1

    5

    February 22, 2024

    I am a current client of this provider

    The person that comes is friendly and nice, but my mom will tell them not to do things. I would recommend them because they are easy to work with and good people.

    Provider Response

    Thanks Matt! I so glad we are able to help.

    Karen S_10

    5

    February 21, 2024

    I am a current client of this provider

    My caregivers have had a positive impact because they're here, and they make my lunch. They help me all different things. I like that the ones that I have to help me are just wonderful and caring.

    Provider Response

    Karen, We're very happy that our caregiver is helping you out in such a great way. Thank you for your nice review!

    Jim S_39

    5

    February 21, 2024

    I am a current client of this provider

    He isn't fully capable of doing basic living things, they help him with that. I like how personalized the care is.

    Provider Response

    Jim, You nailed with your comment of how personalized the care that Visiting Angels in Rockford, Il provides to each Client. We like to meet with the Family to fully understand your needs and then partner the Care recipient with the perfect Caregiver. We know many Seniors prefer to remain in the comfort of their own home and we help make that happen.

    Anonymous_6591

    5

    February 20, 2024

    I am a current client of this provider

    The agency has given me a caretaker that is very good to make my experience positive. I would recommend them because they are very nice people, and they make sure you are taken care of.

    Provider Response

    We so appreciate your recommendation of Visiting Angels and our services. We are pleased to know that our Caregivers are nice and are taking good care of you.

    Kim S_27

    4

    February 13, 2024

    I am a current client of this provider

    They just help my mom when she needs it. They need more services.

    Provider Response

    Kim, That you for your feedback as we find all comments valuable.

    Patti R_2

    5

    January 24, 2024

    I am a current client of this provider

    It hasn't changed her life at all, but it hasn't deteriorated. The client is able to have as much quality of life as she can have with the help. It also frees me up, which I like. It gives me a couple of days to go out and do the things I have to do without having to take my wife or worry about her. I like that the caregiver seems to be very interested and concerned about our needs. That's what I am happy about.

    Provider Response

    Patti, It's great to hear that the caregiver is dedicated to providing excellent care and support to you and your wife. It's so important to have someone you can rely on and trust. I'm glad it's also giving you some time to take care of yourself and do other things. Thank your for your kind words!

    James H_57

    3

    January 24, 2024

    I am a current client of this provider

    They impact my daily life when they get me up in the morning. They could make my life easier by paying more attention to me. There are certain things that I like, but I think they could be improved int their attitude. The agency in general seems to have a little bit of an attitude, but I like them.

    Provider Response

    James, Thank you for your feedback. We appreciate your positive remarks and will certainly consider your suggestions for improvement in our service. our satisfaction is important to us, and we will work on enhancing our attention to make your morning smoother.

    Janice S_9

    5

    January 11, 2024

    I am a current client of this provider

    They engage dad in doing things and are great at doing the other things that are less fun like cleaning. All the caregivers have been really nice, friendly, and helpful.

    Provider Response

    I am so glad we have been able to help you and your family!

    Gary H_18

    5

    December 27, 2023

    I am a current client of this provider

    It is essential, without the service and aids we could not provide the attention and care she needs. We have gotten very good caregivers.

    Sharon B_47

    5

    December 21, 2023

    I am a current client of this provider

    For his needs, it's mostly companionship and help get him motived for exercise and to move. I've had really good interactions with all the care workers involved.

    Dolly H

    4

    December 16, 2023

    I am a current client of this provider

    They've helped me the most by allowing me to get out of the house. I like that they're caring. They take good care of John.

    Mary S_89

    5

    December 16, 2023

    I am a past client of this provider

    I didn't have to call a lot of family, and I was able to recover. They are supportive.

    Anonymous_1702117218

    4

    December 9, 2023

    I am a past client of this provider

    They helped with a few health issues I was experiencing. They started out very good, but quality went downhill over time.

    Marcy M_2

    5

    December 9, 2023

    I am a current client of this provider

    They help her by keeping her engaged. I like the caregiver she has.

    Provider Response

    Thank you Marcy for your review! I'm happy we can be of service!

    Sharon R_28

    5

    November 29, 2023

    I am a current client of this provider

    It gives me a chance to get out. They do a very nice job and they are prompt. They do what I ask them to do.

    Joyce & Norbert S

    5

    November 27, 2023

    I am a current client of this provider

    I like that they are efficient and on time. I like that everyone I have encountered has been good.

    Fran C_4

    5

    November 22, 2023

    I am a current client of this provider

    They take good care of my husband. I would recommend them because I like the way they match up the client to the caregiver. They seem to be conscientious.

    Provider Response

    Thanks Fran for your nice review!

    Greg H_15

    4

    November 20, 2023

    I am a current client of this provider

    They are great at providing feedback about my father's situation. I like that they are providing what's needed.

    Paula D_5

    5

    November 15, 2023

    I am a current client of this provider

    For me, they take the burden off from having to be there all the time, and they give my mom someone else to communicate and socialize with. It's a good thing for someone with Alzheimer's. I like that they are very easy to work with.

    Jean T_12

    5

    November 15, 2023

    I am a current client of this provider

    I'm not really needy, there are just a handful of things that I can't do myself, so that's the kind of assistance I need. They're just all so friendly and willing to help.

    Mark L_11

    5

    November 9, 2023

    I am a current client of this provider

    They have helped the most with her having interaction with another person. She doesn't have a social life, so that helps. I like the actual person we have that comes here.

    Elizabeth (_6

    4

    October 19, 2023

    I am a past client of this provider

    I'm not sure if it's them or the people they hired, but there could be a little more follow through. Sometimes the caregivers would start out strong and then fall off a little. I don't know if it's possible, but it was difficult keeping caregivers. We went through several in a short amount of time.

    Anonymous_7641

    5

    October 19, 2023

    I am a current client of this provider

    It is helping me get back on my feet from a heart attack, it couldn't be done without them. The people we have were above and beyond, and they are willing to do what they are asked to do.

    Lori L_11

    5

    September 27, 2023

    I am a current client of this provider

    It allows me to work, and he has someone to help him to be active. They have given me a lot of information about resources. They met with me prior to starting services.

    Anonymous_7591

    4

    September 27, 2023

    I am a past client of this provider

    I liked that I got the same person all the time. I did not really need them. I liked that they were right here with me.

    Cletha D

    5

    September 26, 2023

    I am a current client of this provider

    They get me up and awake on time so I don't miss anything and it's nice to have someone looking after me. It's working out really well, if I don't get up in the morning I don't miss a pill because they're there, it's really helpful.

    Sharon C_15

    5

    September 20, 2023

    I am a current client of this provider

    I wouldn't be able to keep up without the help. My husband needs help with just about everything. If I didn't have somebody to help, so I could get groceries, I don't know what I would do. I would recommend them because they are very interested in care for the person that needs the care. I feel very confident to leave my husband with the caregiver.

    Nancie B_3

    5

    September 20, 2023

    I am a current client of this provider

    It has kind of fulfilled it purpose of her being awake in the mornings. I like that the supervisor is good at following up with me because my mother will cancel services at times.

    Anonymous_6130

    5

    September 20, 2023

    I am a past client of this provider

    They helped with laundry and cooking. The providers were all excellent. They were very professional and they have good Angels.

    Provider Response

    Thank you for your kind review. I'm glad we can help!

    Shirley D_15

    5

    September 13, 2023

    I am a current client of this provider

    I am very happy with the person I had. In my case, I am very happy with everything.

    Steven M_13

    5

    August 30, 2023

    I am a current client of this provider

    They do baths, and she takes her to the store. I like that they are punctual to her house.

    Marlette A

    5

    August 25, 2023

    I am a current client of this provider

    Caregivers being here relieved a lot of stress. They talk to you before they come, and they go over their procedure.

    Ray B_8

    5

    August 18, 2023

    I am a current client of this provider

    I can get out and do things, I know they will be home and safe. The woman that comes over here is very polite, very sweet, and does a good job. I don't have to watch her to know she is going to do it right.

    Anonymous_7573

    5

    August 18, 2023

    I am a current client of this provider

    They are friendly and they like to joke. We get along well. It's the first time I've had help. And they do what I ask. The cleaning is excellent.

    Paul S_32

    5

    August 10, 2023

    I am a current client of this provider

    They are quick to respond, and very kind and carrying.

    Richard L_18

    5

    July 31, 2023

    I am a current client of this provider

    I like that they help my loved one in the shower. I like that they have done the things that we have needed.

    Kirt S

    5

    July 21, 2023

    I am a current client of this provider

    I wish it was cheaper but I don't know how they could have a greater impact. I like that they try to pair the caregiver with the patient.

    Chris K_11

    5

    July 13, 2023

    I am a current client of this provider

    They had a positive impact on me and my mother. They're very attentive and responsible.

    Lorraine C_8

    5

    July 13, 2023

    I am a current client of this provider

    I didn't want anyone in the house, but she did good. I like her and she was nice.

    Anonymous_7466

    4

    June 27, 2023

    I am a current client of this provider

    We only needed someone two days a week to help me with laundry, shopping and driving. I like this particular girl and she is friendly. I just had a problem with the first one, because she ran a red light while driving.

    Sally F_4

    5

    June 27, 2023

    I am a current client of this provider

    We've been very pleased. It has gone quite well and that's been a relief for the whole family. We have already made referrals.

    Sr. Mary H

    5

    June 22, 2023

    I am a current client of this provider

    They are doing what we want them to do and very handy. They are very friendly and do what we want them to do.

    Shelia V

    5

    June 13, 2023

    I am a current client of this provider

    I can run to the grocery store, and I feel safe when I leave her with them. It frees up some of my time that I would usually care for her. I like that they are fulfilling my wife's needs.

    Brandi R_1

    5

    June 13, 2023

    I am a current client of this provider

    Visiting Angels has really my mom with getting out of the house. I like Visiting Angels because it gives my mom something to look forward to.

    Dixie L_2

    4

    May 26, 2023

    I am a current client of this provider

    Doing things without being told. I haven't done this before, so it is all new to me. I didn't want to rate them the highest. I am doing fine with my new caregiver this week. They are very easy to get along with and the people do whatever I ask.

    Colleen Z

    5

    May 25, 2023

    I am a current client of this provider

    The services are essential. It keeps my mind busy. They're very on top of things.

    Provider Response

    Hi Colleen, Thanks for your kind review! I'm glad we were able to help in your time of need.

    Debra S_9

    5

    May 19, 2023

    I am a current client of this provider

    They do some things for my mom that I could probably do, but it just takes a little bit of a load off of me. They have been very helpful and met our needs. We just really like our caregiver.

    Provider Response

    Hi Debra, Thanks for your great rating!

    Anita B_9

    5

    May 17, 2023

    I am a current client of this provider

    The aides are all willing to help. It is a huge help. They listen to your needs.

    Carol B_49

    5

    April 27, 2023

    I am a current client of this provider

    We only use them once a week. They are helpful, and not in a position where they are needed all the time. But we are getting there. They have been very helpful, kind, punctual, and do what we need and ask of them.

    Provider Response

    Thanks for your response!

    Tom M_18

    5

    April 21, 2023

    I am a current client of this provider

    The services are helpful because we need her. Carrie changes my wife's colostomy bag. I would recommend Visiting Angels because Carrie is good. She comes and is just down the hall from us. She does a nice job.

    Janet W_11

    5

    April 13, 2023

    I am a past client of this provider

    The agency sent us a caregiver we like. The agency is accommodating.

    Kathryn G_3

    5

    April 13, 2023

    I am a current client of this provider

    The services are very important. They've been able to take my mom to appointments on short notice, even when it's outside of the agency's normal hours. They are flexible. They can accommodate us on short notice. All but one of the caretakers have been exceptional.

    Provider Response

    Thanks! We greatly appreciate your nice review!

    Lorretta R_1

    5

    March 28, 2023

    I am a current client of this provider

    They give good service and are caring. They follow-up well.

    Provider Response

    Thank you so much for your kind words.

    Sarah D_11

    5

    March 24, 2023

    I am a current client of this provider

    They have knowledgeable staff. It gives us a break. I would recommend because they are willing to work with you.

    Anne M_19

    4

    March 24, 2023

    I am a current client of this provider

    There is always room for improvement, but they are good. I have a lot of work to do on my own. They are very personable, efficient, they seem to know what they are doing, and they are thorough.

    Kathy V_4

    4

    March 21, 2023

    I am a current client of this provider

    They could be a little bit more proactive. I like the office staff.

    Jon B_3

    5

    March 21, 2023

    I am a current client of this provider

    At first, he thought she was very young but he has gotten used to her coming and doing things. The young lady, we can tell her things and she makes notes in her notebook.

    Anna R_6

    4

    February 28, 2023

    I am a current client of this provider

    The agency doesn't need to do much. One thing that I like is how flexible they are.

    Floyd K_1

    5

    February 28, 2023

    I am a current client of this provider

    The caregivers are caring. I like that this agency meets our needs.

    Karen K_39

    5

    February 27, 2023

    I am a past client of this provider

    As far as I know it's been good because when we needed it the most they were there. I like that someone was available when I need to contact them. They always answered the phone even if it was outside of business hours.

    Dan W_7

    4

    February 15, 2023

    I am a current client of this provider

    The caregivers help her with showers and give her companionship. I would like it better if the office could be more up to date with things.

    Robert (_10

    4

    February 8, 2023

    I am a current client of this provider

    She has a progressive disease. It gives me a break to have someone there. There are no complaints. The billing is good. The caregivers are good.

    Mary E_30

    5

    December 28, 2022

    I am a past client of this provider

    They were responsive and working with my mom's personality. I like that they were very responsive and all the caregivers were very dependable.

    Mariann M

    5

    December 21, 2022

    I am a current client of this provider

    They give my dad the freedom to have time away. We love our mom's caregiver.

    Cathy B_4

    5

    December 16, 2022

    I am a past client of this provider

    It gave us reassurance that someone was taking care of my mother. I liked the transparency; the people working for the agency are dedicated to their job, they were just a company that offered to keep my mother as long as possible.

    Provider Response

    Thank you for your kind review! Glad we can be of service!

    Ellen K_6

    4

    November 29, 2022

    I am a current client of this provider

    They've helped me by just being there. I like that this agency is willing to work with me.

    Robin H_13

    5

    November 29, 2022

    I am a current client of this provider

    They help clean. They are easy to work with and very accessible. It is easy to get to them and ask questions.

    William B_32

    5

    October 27, 2022

    I am a current client of this provider

    They take him out. I like that they are prompt. They have assignments.

    Kim Z_3

    5

    October 18, 2022

    I am a current client of this provider

    They have given me peace of mind knowing that my mom is going to have good care. They have really great people that are working for them.

    Sharon (

    5

    September 28, 2022

    I am a current client of this provider

    I think the caregiver listening and being in tune with Marilyn is most helpful. She is there to help her without being asked. I like that they are really good at responding back to you if you have questions.

    Phyllis L_6

    5

    September 23, 2022

    I am a current client of this provider

    They provide tender care and they take a load off to me. They are friendly and seem to know what they are doing.

    Barb C_6

    5

    August 23, 2022

    I am a current client of this provider

    It's helped me a lot. They help with hygiene and getting him ready. They are very good at helping.

    Anonymous_6341

    5

    August 18, 2022

    I am a current client of this provider

    They take care of my mom. The caregiver is dependable and their personalities match my mom's.

    Lech J

    5

    July 18, 2022

    I am a past client of this provider

    I needed help and it was a good time for her. It was what I needed. I really liked them from the beginning; he is a super person for her.

    Jeanne F_3

    5

    July 18, 2022

    I am a current client of this provider

    They're just friendly. The caregiver goes above and beyond and she talks with them outside of work. We really like our caregiver.

    Provider Response

    Thanks for your kind review. Coleen is a great caregiver!

    DiAnn T

    5

    July 16, 2022

    I am a current client of this provider

    They always show up. They are very consistent and return my calls.

    Provider Response

    Thanks for your nice review! Glad we could be of service

    Kathy O_7

    5

    June 16, 2022

    I am a past client of this provider

    Basically very good at talking and she knew more and she was very helpful navigating through my mother's needs. They are very direct and caring.

    Provider Response

    Thank you Kathy for your great review! I'm glad we could be of help to you and your family

    Anonymous_6146

    5

    June 16, 2022

    I am a current client of this provider

    They relieve family members of the burden of caring for my mother on a daily basis. They are good communicators and reliable.

    Provider Response

    Thanks for your nice review- our goal is to help out the entire family and I see that we are doing that for yours. I'm glad we can help!

    Karen L_36

    4

    June 16, 2022

    I am a past client of this provider

    They had a lack of staffing and lower their rates. I would like it if they could have 24 hour care.

    Provider Response

    Thanks karen for your review. Staffing has been a difficult challenge for us. It is improving, but is still a challenge.

    Ron N_2

    5

    May 27, 2022

    I am a past client of this provider

    I couldn't have survived the last 5 years without them. They took charge of my husband so that I could have some time. I've already recommended them. They're always up-front with me, they did a good job.

    Provider Response

    Thanks for your great review! I'm very happy we can be of service to you!

    Lori F_5

    5

    May 11, 2022

    I am a past client of this provider

    They made it possible to allow us to go back to work. They also helped her and focused on her needs. I liked that they were responsive to what was happening to her, and came out to meet her immediately.

    Provider Response

    I'm glad we're able to help you! Thank you for your kind review>

    Brenda G_11

    5

    April 29, 2022

    I am a current client of this provider

    It's a stress reliever for me to know that he is being taken care of. It's a good agency. They do whatever the client needs. They will try to fulfill any requests to make him happy.

    Provider Response

    I'm glad we are able to help! Thanks for your review.

    Anonymous_5928

    5

    April 28, 2022

    I am a current client of this provider

    They help her with meal prep. I like the fact that you can get outside help.

    Provider Response

    Thank you very much for your 5 star review

    Matthew C_3

    5

    April 27, 2022

    I am a past client of this provider

    They helped with cooking and cleaning. Erik is on top of his game, top notch, and professional. He knew what we needed and met our needs. He went above beyond the call of duty.

    Anonymous_5978

    4

    April 13, 2022

    I am a current client of this provider

    They help clean up the kitchen and bathroom. I like the local representation and they have been very efficient.

    Provider Response

    Thanks for your review!

    Steve M_19

    5

    April 13, 2022

    I am a current client of this provider

    John tells me that Brenda sees things that need to be given attention that aren't on a list. They always keep the channels of communication open.

    Provider Response

    Thanks for your great review. We will let Brenda know she is doing a great job!

    Anita B_7

    4

    March 28, 2022

    I am a past client of this provider

    It gave the client peace of mind to have someone there with her. There were some staffing issues during COVID and so we didn't always get the services needed. The caregivers and communication were good.

    Provider Response

    Thank you Anita, Yes, Covid did present staffing challenges and I'm glad we are hopefully beyond that. Thanks for your review!

    Brian W_10

    5

    March 15, 2022

    I am a current client of this provider

    The whole setup is perfect for us. They just do everything that we need done.

    Provider Response

    Thanks Brian for your kind review!

    Malva C

    4

    March 15, 2022

    I am a current client of this provider

    We haven't had them very long. The caregiver has not been able to come in a few times. I like that they help keep an eye on my aunt. She had fallen and became afraid of falling.

    Provider Response

    Thanks for your review, I'm glad we can help your aunt.

    Carol B_51

    4

    March 8, 2022

    I am a current client of this provider

    I don't use them a lot, but it provides peace of mind to know they are there and available if necessary. There was a little miscommunication the other day about getting a ride. I called but didn't hear back, so I had my son come pick me up, but then they still showed up.

    Provider Response

    Hi Carol, Thank you for your review. Sorry about the mix up in transportation

    Wayne K_1

    5

    February 17, 2022

    I am a current client of this provider

    The agency has made the experience positive by giving me the care that I need and they take care of the aspects concerning daily living. I like that they are reliable, courteous, and punctual.

    Provider Response

    Great! Glad to hear you are happy with your caregiver.

    Joanne Y

    5

    February 17, 2022

    I am a current client of this provider

    The experience is positive because my caregiver does everything I want her to do. I am just impressed with them. The caregiver I have is great and does everything I want her to do.

    Provider Response

    Joanne, we're very happy that this is a positive experience for you. We will pass on your good thoughts to the caregiver.

    Dave B_6

    5

    February 8, 2022

    I am a current client of this provider

    My mother is very happy with the care being provided. I like that they are there when my mother needs them.

    Provider Response

    Thanks for your great review, Dave. I'm glad we can be of service.

    Pam D_3

    5

    February 8, 2022

    I am a current client of this provider

    It's critical for them to have the help. I couldn't be happier. The caregiver is very friendly with my folks and very helpful. I already have recommended them.

    Provider Response

    Thank you, Pam! I'm glad we are able to give your peace of mind with your folks not being close.

    Mary Sue S

    5

    January 27, 2022

    I am a past client of this provider

    Knowing that they were there helped make life easier. They provide security. The people are nice and friendly. You feel comfortable with them, and there is nothing bad about them.

    Peggy S_3

    5

    January 27, 2022

    I am a current client of this provider

    The caregiver works well with the patient and is well-trained. The caregivers are consistent and fantastic.

    Provider Response

    Thank you Peggy! Our goal is to help our client's enjoy their life and hearing that your mom is happier to great.

    Tami R

    5

    December 30, 2021

    I am a current client of this provider

    They gave me some time to get other things done. Our caretaker is very good at their job.

    Provider Response

    Thank you for your excellent review. We greatly appreciate your support!

    Karen S_25

    4

    December 23, 2021

    I am a past client of this provider

    They could've provided more consistency. I like that they are accommodating.

    Provider Response

    Thank you so much for your kind review!

    Anonymous_5424

    5

    November 19, 2021

    I am a past client of this provider

    They were there to answer questions. They were very helpful. They were right on top of things. They were very responsive.

    Provider Response

    Thank you for your kind review!

    Jeff S_12

    4

    November 19, 2021

    I am a current client of this provider

    My mother is comfortable with the services she is getting. There is no need to change. The caregiver has done well with attending to my mother's needs.

    Provider Response

    Thank you Jeff for your kind review!

    Kathleen D_6

    4

    November 19, 2021

    I am a past client of this provider

    I like that they had a friendly face. I like that they are friendly people.

    Provider Response

    Kathleen, Thanks your your review!

    Arlene V

    4

    November 18, 2021

    I am a current client of this provider

    They allow me to get out and run errands. I just feel more comfortable with some in the home than others. The nurses I had before were great. Generally, the nurses have worked very well with us at getting the client up in the morning. Everything is neat and tidy when they leave, they clean and shower the client well.

    Provider Response

    I'm glad you are able to get some time to yourself and that our caregiver is a great fit.

    LaVaun G

    5

    November 16, 2021

    I am a past client of this provider

    The caregivers were here on time to provide whatever care we needed. The agency was very personable.

    Neleta S

    5

    November 2, 2021

    I am a current client of this provider

    Having someone in the house that loves my parents and takes care of them has helped us the most. I would recommend this agency because they are very easy to work with.

    Provider Response

    Neleta, Thanks for your great rating and we're glad that we're helping out making their time better!

    Anonymous_5219

    5

    September 29, 2021

    I am a current client of this provider

    Thy help me with things like showering. I like that they have good billing.

    James M_42

    5

    September 28, 2021

    I am a current client of this provider

    They have allowed me to relax and get a break a bit. The person they sent does their job. I don't have to tell them what to do.

    Marian S_1

    5

    September 25, 2021

    I am a current client of this provider

    She is an angel. She cares a lot. I am very pleased.

    Provider Response

    Thank you Marian for your kind response!

    Gary G_10

    5

    August 25, 2021

    I am a current client of this provider

    They respond to her needs and what she asks. They send high-quality caregivers that have good character.

    Provider Response

    Thank you for your great review, Gary!

    Vivian B_4

    5

    August 25, 2021

    I am a past client of this provider

    We really liked Judy. She vacuumed and prepared meals. They have really nice and helpful caregivers.

    Provider Response

    We're glad we're meeting your needs and both the office team and caregiver are working for you.

    Linda L_22

    5

    August 20, 2021

    I am a past client of this provider

    It improved his life, they alleviated my worries about leaving him alone. I liked the people that they sent out and their responsiveness.

    Provider Response

    Thank you for your review. We try very hard to make sure our clients are happy with our services.

    Deb B_3

    5

    August 10, 2021

    I am a current client of this provider

    The client counts on them to get her to appointments, groceries, and help with chores. She needs them to stay in her own house. They generally try to find someone else to come out when someone calls out. They seem to be professional and caring.

    James S_15

    5

    July 29, 2021

    I am a current client of this provider

    They help her shower, they also give her company. They are very good at scheduling things with us. They are very professional.

    Provider Response

    Thanks, James for your kind review!

    Anonymous_5028

    3

    July 28, 2021

    I am a current client of this provider

    I need her to come every day instead of every other day. I really like that the caregivers are capable and love what they are doing.

    Margaret N_7

    5

    June 21, 2021

    I am a current client of this provider

    I have had time to do housework while they are taking care of my husband. They will also take care of some of the housework and make him happy. They are very good about their billing and take care of their workers. I really appreciated that they never left me hanging for hours. I felt comfortable and confident that if something happened to one of the caregivers, I would know immediately.

    Provider Response

    Thank you Margaret for your wonderful review. We are happy to help!

    Anonymous_4967

    5

    June 4, 2021

    I am a current client of this provider

    Our caregiver helps by keeping my husband busy. I like that the caregiver that we have is wonderful.

    Provider Response

    I am so glad we can help you! Thank you for your kind response.

    Deborah (_1

    4

    May 28, 2021

    I am a current client of this provider

    They are supposed to do a medicine check for her in the morning and the evening. They kept on coming back in to make sure she was taking pills. I wish they could just try once or twice and then be done. They are doing their job they just have to know when enough is enough. I think their communication is outstanding.

    Steven B_7

    5

    May 26, 2021

    I am a current client of this provider

    They helped establish a care plan. They have been very accommodating to work with and sent a good caregiver.

    Provider Response

    Thank you for your kind review!

    Pulsup "

    5

    May 19, 2021

    I am a past client of this provider

    They would sit with James. They would change his diaper and make sure he didn't choke while he was eating. It was easy to go with Visiting Angels because they have a contract with the VA. We got along with the person they were sending us.

    Provider Response

    Thank you for your nice review! We greatly appreciate it.

    Carole B_5

    4

    May 19, 2021

    I am a past client of this provider

    I needed the care so bad so that I could get out of the house and they provided me with that. They could make it to where you do not have to have a minimum of 6 hours of care for the clients because I did not have much for the caregivers to do.

    Provider Response

    Hi Carole, Thank you for your review. We try and balance both our client's and caregiver's needs in making our policies. Our caregivers have time and travel costs to get from client to client and we have found it difficult for caregivers to work for just two hours. We realize that this is an inconvenience for clients and apologize for it.

    Anonymous_4821

    5

    May 14, 2021

    I am a current client of this provider

    I could not do things without them. I used to do the work myself and they came in and gave me my life back. They have really good caregivers, they are friendly and well-trained. They make sure people are punctual.

    Provider Response

    We're so glad we are able to help you! Thanks for you kind remarks!

    Karen T_4

    5

    April 27, 2021

    I am a current client of this provider

    Lucy doesn't cook. I thought it would be good if the caregiver made food, but she hasn't eaten what she has made. Everyone has been very nice. I don't know the caregiver very well, but I have spoken with her, and I think she's a very nice person.

    Paul C_12

    5

    April 26, 2021

    I am a current client of this provider

    It is the caregiver they sent us and what they have done that has a great impact. I love the care that my mom receives from Jessica. She cares about my mom and she is communicative with the entire family.

    John (

    4

    April 15, 2021

    I am a current client of this provider

    I would like to see more therapy; I think time is spent just talking and in conversations. I like the care and attention that they give my mom.

    Provider Response

    Thanks John for you kind comments! I am glad we can be of help to you mom.

    Patrick W_2

    5

    March 31, 2021

    I am a past client of this provider

    They have helped her the most by monitoring her full time. I would tell a friend that they are very personable.

    Tracie K

    4

    March 29, 2021

    I am a current client of this provider

    It is nice to have someone to care for Marlene. I like that they are flexible.

    Provider Response

    Thanks for your kind response!

    Bryce H

    4

    March 29, 2021

    I am a current client of this provider

    My dad's kind of stubborn, so I don't know what more they can do. They haven't ever let us down. They'll cover it for us when issues arise.

    Provider Response

    Thank you for your review, Bryce!

    LaVona F

    5

    March 16, 2021

    I am a current client of this provider

    The agency has been very efficient and friendly. They are very friendly, efficient, and, for the most part, prompt.

    Provider Response

    Thank you LaVona for your nice review!

    Trudy & Gene T

    4

    March 11, 2021

    I am a current client of this provider

    She could just not miss any days. She does do anything I ask of her. I like the person they've sent me. She does her job.

    Provider Response

    Thank you so much for your kind review! Our most important goal is to find the right caregiver for the right client and I can see it's working for you!

    Amy K_10

    4

    February 23, 2021

    I am a current client of this provider

    They are doing everything that they can, it's just dependent on the difficulty of James. I like the management, they are really good at communicating if something goes wrong.

    Elmira H

    5

    February 19, 2021

    I am a current client of this provider

    Once the nurse gets here I'm comfortable leaving my sister with her. The nurse who comes in is very personal and treats my sister like family. Overall, she cares about my sister.

    Provider Response

    Thanks for your kind review!

    Bonnie K_1

    5

    February 10, 2021

    I am a current client of this provider

    They care about the patient. They keep him happy so I get a break. My care has been good but I've had a lot of changes. They are accommodating, nice, and the girls are good caregivers.

    Provider Response

    Hi Bonnie! I'm glad we can be of service! Thank you for your kind review.

    Frank P_4

    5

    January 28, 2021

    I am a current client of this provider

    Trisha in particular has taken over with the running of the house, for her to do that is a huge peace of mind. The caregivers we've had are excellent. One in particular is amazing and that makes a huge difference.

    Provider Response

    Thanks for your great review. I'm glad we are able to make your life easier!

    Jane S_20

    4

    January 28, 2021

    I am a current client of this provider

    It is overall good care, but being more consistent would help him, and I think there were some questionable hires for the caregivers. Our core staff is very good but we have had a problem with staff calling off and not having consistent coverage. It has been challenging to the patient with dementia.

    Provider Response

    It's a challenging time in the industry with the overall caregiver shortage. We have seen a nice uptick in quality applicants recently, so maybe these issues are behind us.

    Faye F

    4

    January 27, 2021

    I am a current client of this provider

    It's greatly improved my life. They train the caregivers very well. The girl I have is very good. She is friendly, efficient, and does things without asking.

    Provider Response

    Thank you for your kind review!

    Elizabeth S_16

    5

    January 21, 2021

    I am a current client of this provider

    They kept me out of assisted living and in my own home. They're very responsive and they can usually find caregivers quickly.

    Provider Response

    Thank you, Elizabeth. We greatly appreciate your kind review and are grateful that we can be of service to you!

    Mark R_10

    5

    January 12, 2021

    I am a current client of this provider

    We needed a lot of help initially multiple times a day, and the services were critical for that help! The company is easy to work with and they have been flexible with us.

    Provider Response

    Thank you for your kind review!

    Cathy A_3

    5

    December 17, 2020

    I am a past client of this provider

    The woman that was here was wonderful because she was very caring. I appreciated them coming out and sitting down to go through a plan. I liked that they discussed what my needs were to see if they were the right organization for me.

    Deborah B_11

    1

    December 8, 2020

    I am a past client of this provider

    It should be about the whole family and not just the client. From in the intake appointment to the women we had out, it was not a good fit. If this had not been my first time I probably would never have hired them.

    Jaron S

    5

    November 25, 2020

    I am a current client of this provider

    They help by allowing my sister and I to have some time in our lives instead of us doing the care giving. I am very happy with the caregivers. She's knowledgeable and thorough.

    Gigi N

    5

    November 20, 2020

    I am a past client of this provider

    It was hard to find people to fit in our environment. I did not like the scheduling because I could not get enough care. I like the fact that they had caregivers come help out. They were very nice.

    Provider Response

    Thank you Gigi! It's great to know that you're happy with your caregiving team!

    Ervina (

    5

    November 4, 2020

    I am a current client of this provider

    They know how to get around where we live and I do not have to keep telling them. They are very professional.

    Provider Response

    Thank you for your nice review! We're happy to help

    Jody W_1

    5

    October 26, 2020

    I am a current client of this provider

    Having the caregivers there have made it easier on our family and our schedules. This agency works well with our schedule and is flexible.

    Provider Response

    Thanks for your kind response! We are happy to help!

    Anonymous_4180

    4

    October 21, 2020

    I am a current client of this provider

    They do what they are supposed to do and take care of my wife. They do what I ask. They need to communicate.

    Provider Response

    Thank you for your response!

    Eugene G_1

    5

    October 21, 2020

    I am a past client of this provider

    They have become like family for us. I am comfortable leaving Gene with them. We have had them coming for a few years and have always received the best care from administration as well as the individual who comes to take care of Gene.

    Provider Response

    We're glad you are happy with your caregiver!

    Joyann K

    5

    October 12, 2020

    I am a current client of this provider

    They helped with the hygiene needs, like bathing. That's a huge help. They found somebody quickly for us when a caregiver fell through.

    Kirk S_1

    5

    October 9, 2020

    I am a current client of this provider

    They are caring for them actually care for them. They care and keep me informed.

    Provider Response

    Thank you Kirk, I'm so glad your mom likes the help she is receiving.

    Sarah P_1

    5

    October 5, 2020

    I am a past client of this provider

    It was critical to keeping my mother safe and happy to me, her daughter, who is the primary person taking care of things. It gave me peace of mind because I work and couldn't be there. It was very good for our family. I liked both how the office ran and was on top of things with me and my mom, and we also loved our caregiver, Sharon.

    Provider Response

    Hi Sarah, Thanks for your great review! Yes, we do face clients who aren't comfortable at the start of service and that's perfectly understandable. We train our caregivers to help their clients get through the transition and it works.

    Peter L_1

    4

    September 28, 2020

    I am a current client of this provider

    They should provide a consistent caregiver. We just got started and they have changed caregivers on us once.

    Renee H_4

    5

    September 23, 2020

    I am a current client of this provider

    They have been very receptive. I spoke to the director when the start up happened and said what my expectations were and they have been met.

    Mark H_7

    5

    September 17, 2020

    I am a current client of this provider

    They go to get things at the store for my loved one. They picked a caregiver that matched my loved one and the caregiver does a good job.

    Provider Response

    Thank you for your review! I'm happy we can help.

    Robert D_28

    5

    September 17, 2020

    I am a current client of this provider

    They help with my husband and make the beds. They are on time and friendly and responsible. They are accurate.

    Provider Response

    Thanks for your kind review! I'm glad we could help out.

    Kathryn M_5

    5

    September 3, 2020

    I am a past client of this provider

    They did what I wanted them to do without any questions. They were very anxious to please you and do what you wanted them do.

    Deborah H_11

    4

    August 25, 2020

    I am a current client of this provider

    With my caregiver she started school and she had to adjust her hours so I had to adjust my hours. I tried to work with it but it's not very helpful to me because I need help right after my dialyses and she will come after that. The biggest thing is I think they should be COVID tested because you're dealing with people who are elderly and have disabilities.

    Anonymous_1585

    5

    August 20, 2020

    I am a current client of this provider

    They helped me get ready for the day. I had them six days a week. They are cooperative and they are willing to do everything.

    Provider Response

    Thanks for the feedback. I will discuss it with the team.

    Diane O

    5

    August 13, 2020

    I am a current client of this provider

    She helps me with physical care. She helps me bathe and take a shower. She helps me get dressed. They keep in touch with me. I like the provider they have given me.

    Anonymous_3939

    4

    August 13, 2020

    I am a current client of this provider

    They do everything my mother needs. They make sure she takes her pills and eats her food. They also do puzzles with her during the day. They don't seem to have girls that want to drive out to me.

    Terry K_1

    5

    August 5, 2020

    I am a past client of this provider

    They took care of mom and they helped her have a normal life. They communicated really well. They would let me know of any problems.

    Geraldine W_3

    5

    July 20, 2020

    I am a current client of this provider

    They offer companionship and they help her get her medications. I like the caregiver that I have been using who seems to match with my mother.

    Deb B_2

    4

    July 15, 2020

    I am a past client of this provider

    I need them so I can get places. I needed them for transportation. When I used them they were outstanding. They were usually on time and there was no problem at all.

    Anonymous_2913

    3

    July 14, 2020

    I am a current client of this provider

    They are very conscientious. They have a hard time with scheduling and back up.

    Provider Response

    We hear you. We sometimes we run into scheduling issues and we are constantly trying to improve.

    Peter S_4

    5

    July 8, 2020

    I am a current client of this provider

    The caregiver meets the client's needs. She prioritizes the client's safety. She helps the client understand that he needs assistance. The caregiver that has been working with the client has been great.

    Richard Z_3

    5

    June 6, 2020

    I am a current client of this provider

    Everything's working out okay. They're okay people.

    Provider Response

    Thank you Richard for your kind review! We look forward to helping you and your family through this time.

    Millard "Bud" D

    5

    May 23, 2020

    I am a current client of this provider

    When I first had them, when I fell and broke my pelvis, they were just as good the second time as the first. I've never suggested anything that they haven't done. They're a lot of fun to be around, they like to talk.

    Provider Response

    Thank you Bud for your kind review! I'm glad we were able to help you in your time of need.

    Ken and Pat M

    5

    May 14, 2020

    I am a past client of this provider

    They drove for me. I was very pleased with their overall service. I liked that they were friendly and did their job very well.

    Anonymous_1735

    4

    May 8, 2020

    I am a past client of this provider

    They protected me with my care. They were very friendly and most of the gals cooperated and watched out for my care.

    Provider Response

    That's great. We're happy that your caregiver is working out well!

    Bobbi E

    5

    April 23, 2020

    I am a current client of this provider

    They remind him to take his medication. I like all the people who they have sent out to work with my dad. They keep me informed of everything.

    Provider Response

    Hi Bobbie, thanks for the great feedback! I know your dad is doing well!

    Chester "Chet" R

    5

    April 8, 2020

    I am a past client of this provider

    They showed up and took his vitals. They have care enough to have Home Care Pulse call me.

    Provider Response

    Hi Chet, I'm happy to be of service!

    Tina J_3

    5

    March 24, 2020

    I am a current client of this provider

    She cares for her so I don't have to run over all the time. She stimulates my mom with activities. I have really good caregivers. She is the same caregiver every day except one or two days a week. That is good, especially with Coronavirus going around. She now really entertains my mom with coloring, arts, and crafts.

    Provider Response

    Wow, this is great to hear! Thank you so much

    Diantha G

    5

    March 19, 2020

    I am a current client of this provider

    Our caregiver has only been coming for a couple of weeks and I'm already noticing my mother getting stronger and happier. I like that the caregiver is a perfect fit. I think they took a lot of time and care into finding someone who would fit.

    Provider Response

    Thank you so much for your kind review. I'm happy to hear that you mom is getting back on her feet

    Lillian S_2

    4

    March 3, 2020

    I am a current client of this provider

    So far, I haven't had them much, but they are doing a good job of caring and watching him. So far, we haven't gotten into the bathing yet. They need to get to know each other first. The person we have is very good and friendly and careful with my husband. She does good work.

    Provider Response

    Thank you! It sounds like we have a good fit!

    Lynda P_2

    5

    March 3, 2020

    I am a past client of this provider

    They helped the most by giving us time to get away from the house. They could have overnight stays.

    Provider Response

    Thank you Lynda for your kind review!

    Tim M_1

    5

    February 21, 2020

    I am a current client of this provider

    My dad seems well cared for, and his needs are satisfied. They take good care of my dad.

    Provider Response

    Tim, I am glad we can be of help to you!

    Randy M_2

    4

    February 12, 2020

    I am a past client of this provider

    They helped with dusting and cleaning. I liked how dependable the caregivers and office staff were.

    Provider Response

    Thank you Randy for your kind review!

    Sandy D_5

    5

    February 12, 2020

    I am a past client of this provider

    They had really good caregivers that gave good service. It is mostly due to the cost. I like their dependability and good caregivers.

    Provider Response

    Sandy, thank you for your kind review! I'm glad we're able to help your family out in a tough situation. I know our caregivers are very devoted to your Mom.

    Michele E_2

    5

    February 10, 2020

    I am a past client of this provider

    I knew that having the caregiver there it was like I was there. If there was any concerns, I knew I would be told immediately. I knew that having the visiting angel meant having someone responsible. I liked that they communicated very well with me, and they paired someone with my mom that was really good.

    Provider Response

    I'm glad we can help out!

    Gary and Kathy C

    5

    February 5, 2020

    I am a current client of this provider

    It's just getting used to it and having new caregivers. We have had a hard situation. We had one caregiver that quit, so we started with a new one. Everyone so far has been really nice and polite.

    Provider Response

    Sorry about losing the caregiver! We try hard to insure continuity with our staff and sometimes we have glitches.

    Anonymous_3263

    3

    February 5, 2020

    I am a past client of this provider

    One of the problems is that we had to have them for a three-hour period, and the timing was not good for our schedule. The individual that was here was very nice and cooperative, and she tried all she could.

    Mary Beth B_1

    5

    January 24, 2020

    I am a current client of this provider

    They have improved my daily life. My husband died recently from Alzheimer's, and they were able to take him out and give me a break. Now I receive care for myself. They are much better than the first agency we tried. The people that have helped me in my home have been excellent caregivers.

    May H

    5

    January 21, 2020

    I am a current client of this provider

    They help her the most by changing her pull ups and giving her medication. They need to improve the communication.

    Provider Response

    Thank you for your nice review!

    Anonymous_3083

    5

    January 14, 2020

    I am a current client of this provider

    The people we have now are good. They stay in personal contact. I like the friendly people and my caregivers being on time.

    Wayne H_1

    5

    January 9, 2020

    I am a current client of this provider

    My brother and I are not local, so to have someone there so he can stay at home is huge. I like that all the caregivers are very friendly.

    Provider Response

    We are happy to have you as a client! Thanks!

    Ray S_3

    4

    December 21, 2019

    I am a current client of this provider

    They could make life easier by getting her out and going shopping. Joyce has had four different people in the last four weeks, so we'd like to keep the young lady who came last time. I think her name is Fatima.

    Provider Response

    Hi Ray, I'm sorry we let you down with a fill in. We work hard on having back ups for emergencies and almost all the time we're able to fill the open shift. Thank you for your review!

    Cara K

    5

    December 14, 2019

    I am a current client of this provider

    They make things possible. They're just really helpful. If I need the kitchen cleaned or laundry done, they take care of it. I can't shower by myself anymore, so that's the main reason I need them. I like that they're responsible. If the caregiver doesn't show up, they get someone else.

    Provider Response

    Hi Cara, I'm so glad that we're able to help life go a little easier for you. Thanks for your review!

    Naomi M_1

    4

    December 12, 2019

    I am a current client of this provider

    I had a hip replacement, and she helps with doing laundry, vacuuming, and changing my bed. I like what they provide.

    Cappy J

    5

    December 4, 2019

    I am a past client of this provider

    If my dad had a doctor appointment, she could take him, and I would meet them there. She could do grocery shopping, so it was a team effort. They did a good job. The person who was with my dad really worked out well.

    Provider Response

    Thank you for you great review. I'm glad we could help you out!

    Portia D

    5

    November 27, 2019

    I am a current client of this provider

    It is very helpful to have someone there to check in with my mom and make her food. The person that we have is very kind and caring.

    Harold & Bridget R

    5

    November 21, 2019

    I am a current client of this provider

    She sometimes prepares our meals. The person that I have coming 4 days a week has been very good with my wife who is on hospice care.

    Provider Response

    Thank you so much for your kind review!

    Erika V

    5

    November 21, 2019

    I am a current client of this provider

    I go back once a month to spend a few days with my mother, and she is more aware and alert because of them. I like their flexibility. If I don't need them, they only need a couples day's worth of notice, and they are prompt.

    Anonymous_2878

    4

    November 20, 2019

    I am a current client of this provider

    They have problems with scheduling and trouble finding caregivers. They have good people. I like the care people.

    Judy S_24

    5

    November 15, 2019

    I am a current client of this provider

    They get him out of bed and into the shower. They also help him shave, dress, prepare his food. We share the responsibility of the laundry. She is very kind to my loved one. She is enthused about her job and does anything I ask her to do. She hasn't become hardened by the work since she's twenty-one and still young. The older ones are more cut and dry. For them, it was a job, but for her, it is an opportunity.

    Provider Response

    I'm glad to hear that the caregiver is a great fit for you!

    Lucy S_1

    5

    November 11, 2019

    I am a past client of this provider

    It made a big impact because I was unable to do a lot of things. My right wrist was broken. and I am right handed. They were very responsible, competent, and showed up every day on time.

    Provider Response

    Thank you for your kind review. I'm glad we were able to provide help when you really needed it!

    Carol B_26

    5

    November 11, 2019

    I am a current client of this provider

    They do the light cleaning because I can't do it. They are very compatible, and they will do whatever I ask them to do.

    Provider Response

    Than you Carol for your kind review! I'm glad we could help out.

    Chuck C_2

    5

    October 28, 2019

    I am a current client of this provider

    They help the most by freeing up my time. The caregiver is doing a nice job. The person who came out and set things up was nice.

    Provider Response

    Thank you Chuck for your kind review! We're happy to help!

    Karie S

    2

    October 25, 2019

    I am a past client of this provider

    It didn't have any impact at all. The transitions for the different care providers was a struggle because routine is important when it comes to the elderly. The faces were always changing, so I think it made my mother-in-law a little uneasy. The turnover rate is pretty high, and in the month that we had them, we had several different people come.

    Provider Response

    Hi Kari, Thank you for your 5 star rating! I'm glad we can help. I am sorry we have some turnover with you. We will work harder to minimize this!

    Rene F

    5

    October 14, 2019

    I am a past client of this provider

    They got me out of a nursing home. Everyone that I was hooked up with was very nice.

    Provider Response

    Hi Rene, I'm glad you like your caregiver.

    Karen F_10

    4

    October 10, 2019

    I am a current client of this provider

    It is very positive for me, and I am able to count on them. I am deeply satisfied with the care that my mother is receiving.

    Linda L_13

    5

    October 9, 2019

    I am a past client of this provider

    The caregivers would go to my mom's home so that I wouldn't have to and would take care of breakfast, lunch, and dinner. The agency was very good to my loved one and took a lot of time to involve her in activities.

    Provider Response

    Hi Linda, Thank you for your very positive recommendation! Our mission to to ease the burden on family members as well as clients. I've very happy that we are doing that for you!

    Geneva K_1

    4

    October 3, 2019

    I am a past client of this provider

    Just having them there helped. They made sure she had her medicine. They were really nice with working with me. My mother was sometimes impossible and would fire the girls. They worked with me to find someone to match with her.

    Provider Response

    Geneva, thanks for your nice review!

    Mary J_17

    5

    September 24, 2019

    I am a current client of this provider

    They go the extra mile to help by making sure that everything is finished and done before they leave. If there's something extra that needs to be done, they do it. I like that they're caring, and the caregiver does their job well.

    Provider Response

    Thank you for your kind review!

    Chike B

    5

    September 11, 2019

    I am a current client of this provider

    They help me take a shower, clean up my room, and do a whole lot of things. They are great, and I like the care they give.

    Anonymous_2523

    4

    September 9, 2019

    I am a current client of this provider

    They have provided consistent care for my mother. I like that we have communication with the office staff. If they had people who could staff the people better, that would be good.

    Gail S_6

    5

    August 26, 2019

    I am a current client of this provider

    The caregiver helps her a lot. They don't bother me and just take care of my wife. I like the lady that they send out. She gets along with my wife.

    Provider Response

    We're glad to hear that your wife likes the caregiver so much. Thanks for the great review

    Anonymous_1483

    4

    August 26, 2019

    I am a past client of this provider

    They were making my meals for me. I would recommend them. They are very good.

    Provider Response

    One of our main goals to make sure that we are a help to both the client and their spouse. I'm glad it's working out for you.

    Sharon T_2

    5

    August 9, 2019

    I am a current client of this provider

    They make things easier because I'm able to leave our home and go to work. They have a caring staff, and they're efficient with helping with our needs.

    Judy D_1

    5

    August 9, 2019

    I am a current client of this provider

    They are very good at getting back to me by phone, and they are right there when I have a question. I like that the girls that come and that the administration makes sure they are cooperative.

    Provider Response

    Thank you for confidence in our services! We're very happy to help out!

    Denise P_1

    5

    July 29, 2019

    I am a current client of this provider

    They offer companionship, run errands with her, and take her to doctors' appointments. My mom seems very happy.

    Provider Response

    Thanks for your review!

    Dr. B_1

    5

    July 26, 2019

    I am a current client of this provider

    We were going through a crisis at the time. I had Parkinson's and depression, and my wife had operations, so we weren't able to keep up on the chores. The service is very prompt, skilled, and caring. They have good follow up, and they met our needs.

    Provider Response

    I'm very happy we were able to help you in your time of need! Thanks for the great review.

    Anonymous_2177

    5

    July 24, 2019

    I am a past client of this provider

    My loved one has dementia, so it was helpful. I liked the caregiver that came, and they got along well with my loved one. They had a good relationship.

    Provider Response

    I'm glad that we can be of help to you in a difficult situation. Thanks!

    Mick B

    5

    July 10, 2019

    I am a past client of this provider

    The services helped a lot. I would have had to put her in a nursing home sooner. She helped give her a shower. She also helped me cook meals. They always followed through and checked up on us.

    Provider Response

    Thank you for your response. Our goal is help our clients in their time of need. I'm happy we've have been able to help you.

    Andrew P_2

    4

    June 13, 2019

    I am a past client of this provider

    They were very responsive, friendly, and courteous. They needed better availability of people to cover shifts.

    Provider Response

    Hi Andrew, Thank for your review! We strive to have caregivers available to match our client's needs and schedule. I'm sorry we didn't meet your expectations in your case.

    Anonymous_2005

    5

    June 13, 2019

    I am a current client of this provider

    They are very compassionate. He needs a lot of attention, and they are willing to do that. They were very personable, very honest, and very dependable.

    Provider Response

    Thanks for your great review. We love it when our caregivers get such nice feedback. It's one of the reasons we all love our jobs so much.

    Lolly A

    5

    May 25, 2019

    I am a past client of this provider

    It was so nice to have someone there so I could leave and not have to worry. The people are all checked out first, and I didn't have to worry about that part of it.

    Virginia L_5

    5

    May 9, 2019

    I am a past client of this provider

    They made me feel comfortable and secure. I knew they were here if I had an accident or if something did not go right. They were very caring, weren't pushy, kind, and pleasant.

    Provider Response

    Hi Virginia, I'm so glad we could help you on your path to recovery! Thanks for the great review!

    Mona M

    5

    May 9, 2019