Right at Home North Atlanta

Offers Home Care

130 Reviews
Call (770) 343-5886
Right at Home North Atlanta (770) 343-5886
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Reviews of Right at Home North Atlanta

130 Reviews Write a review

Home Care Reviews for Right at Home North Atlanta

January 05, 2022

By David S_56

I am a current client of this provider

They communicate a great deal. When I needed assistance they were able to get someone there. I like that they are very responsive very quickly even with short notice.

December 22, 2021

By Dave C_5

I am a current client of this provider

They are very helpful. They are professional and they work.

December 07, 2021

By Greg E_3

I am a past client of this provider

The one thing they did well was they communicated well, which was the biggest thing. It was very easy to set up. I like that they were easy to deal with and they did a good job as far as getting someone. We had one caregiver that was really good, but the rest of them were late.

December 07, 2021

By Todd H_4

I am a current client of this provider

They help him by engaging with him. I like that he worked hard to understand our situation and send us the right caregiver.

December 07, 2021

By Philip D_1

I am a current client of this provider

The agency is helpful by keeping him in his own home. I like that they are adaptable and we can pick whatever we need at the time.

December 03, 2021

By Brad K_4

I am a current client of this provider

They have helped him with food and errands. They have done what they were supposed to do and everything was good.

November 17, 2021

By Clyde D_1

I am a current client of this provider

They wash my clothes every Monday and dry them and hang them up. They take care of my needs. I would recommend to a friend.

November 17, 2021

By Joel K_1

I am a current client of this provider

They show up on time and do what needs to be done. They are very responsive and easy to get ahold of.

November 04, 2021

By William C_38

I am a current client of this provider

They do regular exercises with me. They are good.

November 04, 2021

By Penny J

I am a current client of this provider

My mother has had them for over a year and it has made the difference of her going to live in a retirement home and staying at her home. They are very good at communication. They try to match up their caregiver with the patient. They have a fair price.

November 03, 2021

By Anonymous_3302

I am a current client of this provider

They've worked with me on a number of issues. They do what they are allowed to do by law.

October 21, 2021

By Angela P_8

I am a past client of this provider

They provided all levels of care and were friendly. The caregivers were really nice and the agency was dependable and responsive.

October 20, 2021

By Ellen B_5

I am a current client of this provider

They provided me with good people. They have responded in a timely manner to the client.

October 11, 2021

By Bill C_15

I am a current client of this provider

They would have a greater impact if they were able to send their first person earlier than the morning than they're able to now. I like their caregivers they provide. Their people are really good.

October 05, 2021

By Michele N

I am a current client of this provider

They have provided that companionship and provided the care that we need. I like that they are always available when I call and they try to make the situation right.

September 28, 2021

By Bonnie G_6

I am a past client of this provider

They sat and watched mom so she did not escape. I like that they are good at communication with me.

September 28, 2021

By Margaret W_13

I am a past client of this provider

I know they had to shower her and make her bed and help her get dressed. I think they really try to pay attention to the needs of the clients, and they perform them all well. If there was ever a problem, they would work it out with you.

September 27, 2021

By Deanna C_2

I am a past client of this provider

The caregivers always showed up on time, and they were very kind and upbeat with my parents. They are very easy to work with and always respond to my calls.

September 22, 2021

By Lynn G_8

I am a current client of this provider

They communicate so well. They are available to communicate with.

September 09, 2021

By Al W

I am a current client of this provider

They were there during a critical time during COVID when she needed surgery. She survived that because of the caregivers. I love having the shared care connection. I also like being able to book the hours we want.

September 07, 2021

By Janeane G

I am a current client of this provider

They give me ideas for unique care. They are great communicators.

August 19, 2021

By Andrea H_7

I am a current client of this provider

They show up and do a great job for him. That they are reliable and everyone they sent is great.

August 05, 2021

By Carol M_34

I am a current client of this provider

They are very helpful, they do everything for me, they take care of me, and they do cleaning. They are really good people.

July 28, 2021

By Anonymous_5043

I am a current client of this provider

The services have made me feel better knowing my loved one is being care for. The caregivers show up on time and do what they are supposed to do. They are also very flexible.

July 12, 2021

By Lori J_7

I am a current client of this provider

The agency can make our lives easier by having more follow up and being more corresponding. I like that they are accommodating and they match my scheduling needs.

June 25, 2021

By Jennifer S_20

I am a past client of this provider

They would make sure she got up and ate. I liked that they had great communication. They were able to get someone in very quickly.

June 21, 2021

By Elaine G_4

I am a past client of this provider

They did exactly what I needed them to do. They did it very seamlessly. They were easy to deal with. They were very kind and helpful. I had quite a positive experience with them.

June 18, 2021

By Linda N_6

I am a past client of this provider

All but one of the aides fell asleep and they didn't respond to them. I didn't ask them to do much, and they didn't even do that.

Provider Response

We are sorry you were unhappy with the services we provided to your loved one. We strive to provide quality care to all of our clients and are sorry we did not meet your expectations. We have made necessary staffing changes based on your feedback.

June 15, 2021

By Geoffrey K

I am a current client of this provider

They have had good employees who are aware and are responsible. They are easy to deal with.

June 10, 2021

By Anne T_7

I am a current client of this provider

It's been very helpful. I'm in my 80's with bad knees. I can't get around without help. I'm judging them based on my one caregiver.

May 24, 2021

By Julia S_5

I am a past client of this provider

It gave me peace of mind. They were responsive when I had questions. The care was really caring. They were really nice.

May 19, 2021

By Carolyn S_17

I am a past client of this provider

My caregiver was very adept and had a lot of experience. I thought that they were very personal.

May 12, 2021

By William B_25

I am a past client of this provider

It was extremely helpful. The ladies that we had were very nice.

May 12, 2021

By Greg W_3

I am a past client of this provider

It gave me one less thing to worry about. They are professional.

April 27, 2021

By Gena H

I am a past client of this provider

They let me sleep which made life easier. They provided us a great experience.

April 27, 2021

By Jon M_2

I am a current client of this provider

I have seen that my parents enjoy having them over. I like that they are responsive when we call them.

April 24, 2021

By Don H_7

I am a current client of this provider

It cheers him up to have someone come and help him. They are so sweet and so polite to him.

April 07, 2021

By David H_34

I am a current client of this provider

With these services I don't need to worry about my mom as much. There are one or two really good caregivers, and there are one or two that are just average.

April 07, 2021

By Nelle C

I am a current client of this provider

It is a necessity right now. I do not know how to make it easier. They can keep informed with who is coming. A lot of the time it will change and they will not let me know.

March 04, 2021

By Thomas L_4

I am a current client of this provider

They are on time. They are efficient.

February 09, 2021

By Karen K_25

I am a current client of this provider

I don't have to worry about my mom because she is being taken care of. I recommend them all the time to other people! I can't say enough about the fantastic caregivers currently.

January 26, 2021

By Marcus M_1

I am a current client of this provider

It is a very important service to us. They can insure consistency of treatments.

January 19, 2021

By Jack B_4

I am a current client of this provider

Everyone that works with my mother gets along very well, they do a great job, they know what they're doing. They are knowledgeable and punctual and they assist in any way they can.

January 07, 2021

By Laura C_11

I am a past client of this provider

The services allowed me to not have to be there to support my mom during the day. The agency was very helpful and responsive. They also were flexible and willing to work with us.

January 07, 2021

By Liz S_4

I am a current client of this provider

It is a lifeline for me. I know they will take care of my mother. The owner and the manger are incredible to work with. They are full empathy for Bunny.

December 12, 2020

By Susan Q

I am a current client of this provider

The services provided them have been a high impact, because it's the only way my mother can live at home instead of an assisted living. I would recommend Right at Home because they are all caring and concerned for our needs. I feel they give individualized care to their clients.

December 05, 2020

By Brook D

I am a current client of this provider

They do a lot of work for me when there is something that I cannot do for myself. If someone does not show up, they have a hard time finding a replacement for them.

November 10, 2020

By Dave T_1

I am a past client of this provider

They were able to change my mother. I liked the owner because she was good at calling me back and I liked the day nurse a lot.

November 10, 2020

By Beth S_6

I am a current client of this provider

We need the care for my dad. There's a level of need there for both of them. We've had good consistency, which wasn't always true. I like the peace of mind knowing that someone is there to make sure everything is alright in the house.

November 10, 2020

By Sonja F

I am a current client of this provider

It has been very beneficial. I had asked them at the beginning of the contract to send the same person every time. That is not the case but I understand the scheduling and COVID.

October 28, 2020

By Eleanor S_1

I am a current client of this provider

I am 96 years old and my daughter is not able to come to the house because of the virus. The agency comes in the morning to make sure I have medicine and fix me breakfast. The girls are very accommodating. They are lovely, nice, and friendly.

October 20, 2020

By Colleen H_4

I am a current client of this provider

He has dementia. It certainly helps me, having someone to check on him. I can't be there 24 hours a day. They have a person in the building. They check on him three times a day.

October 20, 2020

By Claudia S_2

I am a current client of this provider

They give her showers. The people that they have sent are great.

October 09, 2020

By Anonymous_1715

I am a current client of this provider

They do invoicing and I do not get the invoicing so I never receive their messages. It is a difficult industry. Their communication is not always great.

Provider Response

It’s unfortunate we weren’t made aware of this situation when it occurred as we would have taken whatever steps necessary to ensure your mom was happy with her caregiver’s care and companionship. We would be happy to discuss it with you if you would do us the honor of a call. FYI, our caregivers can’t clock in more than 15 minutes prior to their scheduled shift time and we review all shifts to ensure they’re within reason of the scheduled time.

March 23, 2020

By Tess F

I am a current client of this provider

She does not really like the care but she needs the care. They hep with her medication and there is absolutely no way that we would be able to do that for her. They do what they say they are going to do.

March 11, 2020

By Anonymous_3523

I am a current client of this provider

I would like to have more web functionality. That would help my life. They are very responsive and affordable.

February 25, 2020

By PJ G

I am a current client of this provider

They should have caregivers who don't have a language barrier. They should improve their communication. We have had a tough time with emails and making sure we are connected to the portal.

February 20, 2020

By Anonymous_3231

I am a current client of this provider

I'd like them to provide more shared care opportunities. I'd like them to communicate more with the family.

February 07, 2020

By Nancy M_23

I am a current client of this provider

They could take away his back pain. They are doing everything they can to help him.

January 28, 2020

By Barbara S_35

I am a current client of this provider

I'd like them to cater more to the client's needs than their own. I'd like them to be more flexible with times I've requested.

January 21, 2020

By Mary P_12

I am a current client of this provider

They have a consistent staff. They are very responsive and have worked very well with our family.

January 01, 2020

By Deb in Roswell

I am a past client of this provider

The Right At Home agency owned by Susan and Rob Brown are very professional, caring, and responsive! They assign staff that will be the most beneficial to the patient and their family. The staff is on time and ready to care for the patient and interacts well with the nurses in the facility. I would definitely recommend them.

December 19, 2019

By Michie R

I am a current client of this provider

My mother is of the opinion that she doesn't need anyone, and we feel that she does. I can't think of anything they can do to make her life easier unless she decides she needs it. I would say that they seem to be very reliable, and their prices are reasonable.

December 10, 2019

By Debbie W_1

I am a current client of this provider

We don't have to worry about my father-in-law taking his medicine. It free us up a lot. I like their flexibility with changing care as our needs change.

November 11, 2019

By Anonymous_2762

I am a past client of this provider

They were very nice, and we got along just fine. I am in independent living, and Right at Home has an office here, so that is how I knew them, and I like it.

November 11, 2019

By Becca M

I am a current client of this provider

They make it easier for my mother-in-law to live independently because she gets help with dressing and bathing. They could improve their consistency with weekend and evening care.

October 25, 2019

By Elvira P

I am a current client of this provider

If my mother goes to the hospital in the middle of the night and I cannot be there, they will send someone. I have a young lady who is wonderful, and there is a young man in the office who is always helpful and is there when I need them.

October 14, 2019

By Mary S_33

I am a current client of this provider

They have helped me by providing me peace of mind because I know that she is getting her medication and can call someone else besides me if she needs something. The turnover in staff has been an issue, as well as them sticking to their schedule.

October 14, 2019

By Ed T_1

I am a current client of this provider

They provide basic needs for me. They are dependable and have good communication.

October 08, 2019

By Agere M

I am a current client of this provider

They have helped me the most by being reliable. I would like for them to improve the experience level of some of the caregivers.

September 30, 2019

By Maura C

I am a past client of this provider

It was a big help for me to know that someone was there around the clock. Even though my loved one was in a living facility, she needed someone to stay with her around the clock at night. The quality of the staff the agency sent was excellent. I was very happy with the services.

September 27, 2019

By Erman F

I am a current client of this provider

They have helped me the most by helping with my personal needs. I needed additional service and they sent someone out. I like that they very responsive and they are highly trained.

September 04, 2019

By Lucy B_1

I am a current client of this provider

They help the most with dispensing his meds, and usually, someone will make him breakfast. They do his laundry and keep his room tidy. I like that they're efficient, and the billing is easy. I'm automatically billed every month. If we don't like a caregiver, they'll accommodate that and find a new one.

August 22, 2019

By Nita C

I am a current client of this provider

My husband has dementia, so they keep him safe so I can get out and run errands. It gives me respite time. The caregivers are understanding and engaging. They are helpful.

August 22, 2019

By Anonymous_2249

I am a current client of this provider

I know the agency is going to be there to take care of the tasks that need to be addressed. I know my loved one will be okay. I'd like more consistency in communication.

August 22, 2019

By Grace W_2

I am a current client of this provider

It means that I don't have to drive to my father-in-law's place 14 times a week to put in his hearing aides. The primary problem is that there so many different caregivers.

July 29, 2019

By Kelli G_1

I am a current client of this provider

They see her every day. They do what they say they will do, and they are consistent.

June 21, 2019

By Sandy S_12

I am a current client of this provider

They have been great! They are there 24/7, and she always has someone there with her. There needs to be more communication. There was a lapse in my mother's care. We don't know who is responsible for that. They took full responsibility for that, but she took a fall.

June 10, 2019

By Paula H_2

I am a past client of this provider

They were there when I needed them and when I couldn't be there. They did what they said they would do, and they were there when needed.

June 10, 2019

By Barbara G_32

I am a past client of this provider

They could train the caregivers more. They could have closer contact with the people they were sending to my house.

May 24, 2019

By Maureen F_1

I am a current client of this provider

My mother's helper hardly ever has to cancel. She takes her on errands and takes her to doctor appointments. I like the quality of the people they hire. It is very good.

May 24, 2019

By Anne G_3

I am a current client of this provider

We have the caregivers here to assist my loved one with her meals because we aren't able to be there as often as we'd like to be. Their people are caring, and they seem to understand my loved one's needs.

May 20, 2019

By Gwendolyn H

I am a current client of this provider

It gives me peace of mind, and I am able to go to work without worrying about it. It allows my mother to stay at home. They have a personal touch and whenever I call, they are very responsive. We have had a few caregivers and all of them have been well trained and very caring.

May 02, 2019

By Samantha F

I am a current client of this provider

They take him for walks, play games, and help him with interaction. It really impacts him. There are particular caregivers that I really like and they do a great job.

April 02, 2019

By Joe C_8

I am a past client of this provider

Most of the time she wasn't conscious that they were there. It helped me a lot to have someone there. They have quality people that they send, so I felt comfortable leaving them with my mother.

April 02, 2019

By Susie M_3

I am a current client of this provider

They will go and give her medicine in the morning and in the afternoon. I like the way they treat my mother. They are so kind. I can't say enough good things about them.

April 02, 2019

By Mary B_71

I am a current client of this provider

The client couldn't live without the caregivers. They tend to his personal needs. The agency deals with hiccups well. The manager loves the client, and the client loves him.

March 13, 2019

By Nancy M_18

I am a current client of this provider

They are very caring towards Mom. She can be very difficult at times, but they are patient with her. It has been a life saver for me. They are very reliable. I have only had one or two times where something has happened and they haven't been able to get out there to give her her pills. One time, they did not let me know when someone was not able to come out, so I called them. They worked it out with me.

March 08, 2019

By Cathy R

I am a current client of this provider

I've kept one caregiver on because they do such a wonderful job. The care isn't as intensive as it was when I had just started. They're just very professional. They try to really find high-quality people, and they spend time thinking about what a good fit would be.

February 13, 2019

By Gary F_3

I am a past client of this provider

It kept me from having to go to his house to drive him around. It was just minor things, but other than that they were good.

February 05, 2019

By Richard A

I am a past client of this provider

They did exactly what I needed. They would help with my showers and with my food. They took good care of me and everything was positive.

January 21, 2019

By Jean F_4

I am a current client of this provider

When I have someone stay with my husband I feel very comfortable that everything will be taken care of. I like the personal attention I get from the people at the office and from the caregivers. They care about the care that they are giving.

December 04, 2018

By Sara D

I am a current client of this provider

My mother is 95, and she needs assistance with providing some of the basics. The caregivers have been interested in my mother's welfare, rather than just providing a service.

November 02, 2018

By June D_1

I am a current client of this provider

The help a little. They could be more courteous.

October 30, 2018

By Kirby G

I am a current client of this provider

They help me tremendously since I am disabled. I like that the people that they send. They are good and professional.

October 03, 2018

By Machelle R

I am a past client of this provider

She had to have care and the assisted living people were unable to provide constant care, so we got someone reliable. They did the billing for me, which was a big plus for me. She had a monthly limit and they submitted the time sheets and everything.

September 11, 2018

By Al O

I am a current client of this provider

We needed eyes when we aren't here. We both work and we can't be here day in and out. It is important for us to have someone else gauge where is she at any given point and give feedback. They also give comparisons on what we have seen and what they see. They are very people oriented. They are aware of the needs of the client and they have good communication skills with the client's family.

August 02, 2018

By Anonymous

I am a current client of this provider

They are not providing services enough times during the week. They're having a difficult time in their business.

August 02, 2018

By Lisa H

I am a past client of this provider

The were there primarily for my comfort. They helped him get his medication and get up and out of bed. They are convenient.

July 18, 2018

By Harold H

I am a current client of this provider

They provide a piece of mind in just doing what they do. The office is easy to work with and we have an excellent CNA.

July 05, 2018

By Anonymous

I am a current client of this provider

They just need to find me a replacement for one of my caregivers. I am dissatisfied with one of my caregivers, and I have called them to get someone else. I really don't know if they are going to follow through on that or not though.

June 07, 2018

By Sheila S

I am a current client of this provider

They leave me free of certain chores. I have received dependable care from Right at Home.

May 31, 2018

By Howard

I am a current client of this provider

Gunn is wonderful. She is very caring. She treats everybody like they were her family. She is encouraging and very knowledgeable. She makes sure I am using my walker correctly. She knows exactly how to help me.

May 24, 2018

By Jay E

I am a past client of this provider

Having someone there for my loved one helped me a lot. It was good to have someone to keep her safe. The service level can vary widely based on the caregivers that we get. Some of the caregivers are diligent and dedicated, where as other caregivers are not unpleasant, but they don't show that same level of commitment.

May 21, 2018

By Sara Lester

I am a current client of this provider

My grandmother Katie C. is able to stay in Independent living because of RAH and that is HUGE. It is hard being 6 hours away, but I am at ease knowing that she has caregivers she enjoys that provide her the care she needs to be as Independent as possible at 88 years old. The RAH caregivers check in on her 2x per day, give her med reminders and just interact with her, all of which are very important to us. We would highly recommend this agency.

May 14, 2018

By Neal M

I am a past client of this provider

I had three or four caregivers here, and each one had unique characteristics, but none of them really took care of my loved one. I needed time to myself and that's what they provided. They didn't seem to do much else, though. They have to have someone who knows how to handle the bookkeeping, and I don't think the caregivers did the job that they were supposed to do.

Provider Response

We value ALL feedback from our clients and want to Thank You for taking the time to share your experience with us. Right at Home Alpharetta strives to meet the needs for each of our clients through proper care plans and communication throughout their service with us. I’m happy to hear that we were able to provide the respite care you needed, but disappointed that our services didn’t meet your expectations. We wish you the very best!

May 02, 2018

By Donna B

I am a past client of this provider

The caregiver was wonderful because she was so good, and she genuinely cared about my husband. Some things were just lacking on the administrative side. The services helped me because I had free time, and I could do normal things that had to be done.

April 27, 2018

By Anonymous

I am a current client of this provider

I like that they give me constant attention. They come and check on me and I try to do everything I can to stay busy. They are with me to make sure I'm alright and that's it.

April 12, 2018

By David A

I am a current client of this provider

They generally have good communication. It's taken a while, but we now have a caregiver who has successfully clicked well with my mother.

April 05, 2018

By Anonymous

I am a current client of this provider

They've been easy to work with, they take care of all of my loved one's needs, and I really enjoy the flexibility of hours offered. They are an extra pair of eyes to check on my loved one when I'm not able to be there.

December 29, 2017

By Jane

I am a current client of this provider

I call her Miss T. She comes like clockwork every morning at 7:05 to 7:10AM to put my Rose compression socks on. She is my first connection with "the world" each morning. She is always genuine, never fakey. Miss T is a "10".

December 29, 2017

By Jeanne

I am a current client of this provider

The months that we have had personal care have brought both my husband and I comfort and peace. My husband is comfortable and relaxed and I know that he is in good hands.

November 08, 2017

By John

I am a current client of this provider

Excellent care and service.

December 30, 2015

By S.P.

I am a past client of this provider

Thank you and to your caregivers for the care you provided for our mom the last couple of years. It was a great comfort to us knowing that she was in a such good hands especially towards the end.

December 29, 2015

By Patrice Green

I am a current client of this provider

I am amazed at the patience and quality of caregivers sent to my mom. I so admire them and what they do as individuals and as a company.

December 29, 2015

By Amy W. & Evan G.

I am a current client of this provider

Thank you for all your hard work in caring for my dad. You arranged for the best caregivers we could have asked for. It gave us peace of mind to know he was cared for so well.

December 23, 2015

By Adele Cohen

I am a current client of this provider

Thank you for all your help this year with my mother. It has made a positive difference in our lives.

December 18, 2015

By Ellen Schorsch

I am a current client of this provider

Thank you all for the wonderful care you are providing. You enhance his quality of life and we could not take care of him as well without you.

December 18, 2015

By Mary Kenline

I am a current client of this provider

Thank you all for the love and support over the last 2 years in helping out with my dad and making his life so wonderful. Being able to have him remain at home meant the world to all of us. We are blessed to have you in our lives.

December 15, 2015

By Sharon Ginburg Passkoff

I am a past client of this provider

With your help, mom was comfortable, nourished in mind, spirit and body. She enjoyed stories and laughter. You helped us for several years and in our time of need. Our family will always be grateful for your loving care and kindness. Thank you for your thoughts and prayers.

November 15, 2013

By Polly2

I am a past client of this provider

Larry, the caregiver was with us even after Daddy passed. He was patient and kind with Daddy from day one. I cannot imagine anyone better to have spent Daddy's last months at home. Thank you!

April 18, 2013

By Jan9

I am a current client of this provider

We used the services of Right at Home for about 7 months. We chose them because they were the first agency that responded. The caregivers were doing a good job. They were very thorough and they followed the care plan that we put together.
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About Right at Home North Atlanta

rightathome.net

Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.

Custom Care Plan

From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.

Caregiver Training and Care Supervision

Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.

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