(800) 558-0653

Home Instead - Pensacola, FL

817 N Palafox St, Pensacola, FL 32501

(800) 558-0653

Verified Partner


(13 reviews)

Offers Home Care

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Reviews of Home Instead - Pensacola, FL in Pensacola, Florida


(13 reviews)

    Tony 2


    December 22, 2022

    I am a current client of this provider

    We have been relying on Home Instead for about a year now and are quite pleased with their service. Of course, the HI Professional Caregiver assigned to us, Kathy, is an almost-daily reminder of how valuable those services are indeed! I trust her not only for what might be considered caregiving, but also for her insights and helpful suggestions, things I might not have thought about myself while caring for my wife. The local Home Instead Team also does a great job of supporting Kathy and us, and is very helpful in finding non-scheduled assistance when we need it.



    December 14, 2022

    I am a current client of this provider

    When reviewing services for my wife, Home Instead was highly recommended by a close friend. After I called, a representative came promptly to our home and made the interview process very easy. The Caregiver assigned to us, Tracey, entered our home and I, immediately, sensed her professionalism and abilities. Being the first time since my wife's confinement to home, I was, understandably concerned but was reassured in her competence and attention to detail while assisting with her care. Unintentionally, I viewed, first hand, her loving commitment towards the care, feeding, and tending of my wife and was brought to tears because I was so grateful that fate brought Tracey into our home. I find Home Instead an extremely competent service provider and, our personal caregiver, Tracey, a genuine treasure in our lives.

    pumpkin's momma


    October 21, 2021

    I am a current client of this provider

    My mom's caregiver is always open to my mom's requests. She is on time and is helpful by remembering what they were talking about doing previously. My mom feels like she has a friend who is helping her.



    February 17, 2021

    I am a current client of this provider

    courteous, prompt, kind, genuine and caring



    August 19, 2020

    I am a current client of this provider

    The services offered fit the needs of our 87 year mother. She is reaching the time in her life where her mobilty is difficult and by Home Instead doing certain chores and helping to be our eyes,we can rest easy that mom is at least sleeping on clean linens, have a care giver to just have lunch with. This rough time with Covid 19 has really caused us to think out side the box in the care of our Senior mom.Thank you again and we appreciate you all!D'Anna R.

    Pensacola grandson


    July 24, 2020


    They are helpful in dealing with LTC insurers, it may take a few diffrent caregivers to find one that really fits, but they do have some excellent people working there.



    July 23, 2020





    June 19, 2020

    I am a current client of this provider

    they help with things you need. Staff is on time, great interaction, and great response.



    May 19, 2020

    I am a current client of this provider

    People come, even on short notice, when I need them most, and are very good about informing me, in detail, on how my loved one is doing. This is invaluable when caring for a family member with dementia and in a hospital situation when I can't be there.



    January 23, 2019

    I am a past client of this provider

    Disagreement about my animals that almost cause me to go with someone else, but the issue was resolved!



    February 20, 2018

    I am a current client of this provider

    I'm very happy with Home Instead Senior Care. The caregivers are very nice. We chose them because they were the one group that sent someone to my house to talk to me. They're very professional and kind. My communication with them is good. However, I would like them just to have shorter required hours. They have a 4-hour minimum and I don't always need someone for that long.



    October 6, 2017

    I am a current client of this provider

    Cinderella is a wonderful caregiver. She has helped me out for almost a year and knows and does things for me before I ask. We get along great.



    May 18, 2017

    I am a current client of this provider


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    Services and Amenities of Home Instead - Pensacola, FL in Pensacola, Florida

    Agency Type

    • Full Service Agency
    • Agency Extra: Each Home Instead franchise office is independently owned and operated.

    Range of services

    • Companion Care
    • Range Of Services Extra: hospice support, Alzheimer's and other dementias care, chronic conditions

    Types of care

    • Transportation: Yes
    • Doctor Visit Companionship
    • Light Housekeeping

    About Home Instead - Pensacola, FL in Pensacola, Florida

    Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.

    Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support.

    Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent.

    What You Need to Know About Home Instead

    • Founded in 1994 in Omaha, Nebraska
    • More than 1,000 locations in over 10 countries around the world
    • Offers in-home personal care, nursing care, dementia care and companionship for seniors
    • Home Instead is known for its kind, well-trained Care Pros and individualized care plans
    • Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support
    • Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety

    What Home Care Services Does Home Instead Provide?

    Personal Care Services

    With a dedication to preserving the dignity and independence of clients, Home Instead’s Care Pros provide personal care services that include:

    • Help with mobility, including standing, grooming, walking, and getting in and out of bed
    • Medication reminders
    • Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
    • Grocery shopping and assistance with other errands
    • Light to moderate housekeeping assistance, including laundry
    • Transportation to and from appointments or visits with loved ones
    • Regular companionship

    Personalized care plans are provided for every client. These plans include detailed information about the client’s condition and needs, as well as an outline of the services that are to be provided to the client.

    In some cases, personal care services may be combined with other services, including dementia or nursing care, depending on the clients’ health.

    Alzheimer’s and Dementia Care

    Home Instead employs experienced, trained Care Pros who are able to provide person- focused dementia care for seniors who are living with Alzheimer’s disease, Parkinson’s disease, or other forms of dementia. These Care Pros offer personal care services, along with the following:

    • Assistance in establishing a stable daily routine
    • Meal preparation
    • Positive reinforcement
    • Assistance with social skills
    • Transportation to and from appointments, errands, and visits with loved ones

    Care Pros in this role take time to understand clients’ life histories and to focus on the person they were before dementia. Just as with the company’s personal care services, each dementia care client undergoes a comprehensive assessment and is assigned a care plan. This plan is reviewed regularly and adjusted to meet changing needs.

    Hospice Support

    When a senior is nearing the end of their life, hospice support can be there to ensure the comfort of them and their family members. Hospice support Care Pros can help with hygiene, medication administration, and basic housekeeping for seniors, as well as provide nutritious meals and supportive care for family members, enabling loved ones to spend as much time with seniors as possible as they approach their final days or hours.

    Meal Prep & Home Helper

    Home Instead offers basic housekeeping and meal preparation services for seniors who require a little extra help around the house. The company’s Meal Prep & Home Helper service can include assistance with tasks such as laundry, dusting, and vacuuming, as well as the preparation of nutritious meals that meet any dietary requirements set forth by clients’ healthcare providers.


    Home Instead provides safe transportation to and from clients’ destinations. Aging adults may use this service when they need help running errands such as grocery shopping or picking up a prescription, or when they’d simply like to spend the day shopping or visiting with friends. Transportation services from Home Instead can be arranged at predetermined drop-off and pick-up times, or Care Pros can accompany aging adults on errands and provide assistance and care throughout.


    Many aging adults face isolation and loneliness. This is especially true for those who’ve lost a spouse or who don’t have family close by. Home Instead Care Pros strive to build meaningful connections with clients. Companions visit seniors regularly on a schedule that works best for the client. These visits offer seniors a time to enjoy meaningful conversation while engaging in a game of cards, a puzzle, time outdoors, or other activities.

    What People Are Saying About Home Instead

    Clients and family members often speak highly of this agency’s dementia Care Pros and the attentive, compassionate care they provide to seniors. One family member provided a five- star review of the company, saying, “They have all been kind, caring, and attentive to my mom’s ever-changing needs that go along with her dementia. They have been with us and for us every step of the way. I would recommend them to anyone.”

    Other clients point to the meaningful relationships they’ve formed with Care Pros. One client said, “The lady who comes and helps me is wonderful. We get along really well and she is really nice. we also have a lot of fun together,” while another client’s family member provided a raving review of Home Instead, saying, “It was wonderful dealing with the staff. Charlene was extremely helpful and very accommodating to our needs and schedule. She worked very long and hard to make sure that everything was in order and everything would run very smoothly. She is still in contact with us and helping us in any way she can.”

    How Much Does Home Instead Charge for Home Care?

    Home care costs vary based on several factors, including the type of services required, how often one needs assistance, and the timing of the services (i.e., overnight vs. daytime care). Where you live also has a significant impact on the cost of home care, as national chains scale their local prices to the cost of living in a given area.

    When planning for home care costs, keep in mind that the national average cost is about $26 per hour, though prices in your location may be higher or lower. You can contact a Family Advisor to learn more about home care costs and payment options in your area.

    Who Should Consider Home Instead?

    Home Instead’s Care Pros are dedicated to preserving the dignity and independence of aging adults who need help managing daily tasks. This company is an excellent care option for those in need of services such as:

    Personal care: Seniors who need help with ADLs, including medication management, grooming, and mobility, can benefit from the help of Home Instead’s Care Pros.

    Dementia care: Home Instead Care Pros can provide specialized care for seniors who are living with Alzheimer’s disease or other forms of dementia. Care Pros have been specially trained to provide personal care and enhanced services that increase the quality of life for these seniors.

    Companionship: Care Pros are dedicated to helping seniors fend off loneliness by building meaningful, fun relationships through their companionship services.

    Hospice care: When seniors are nearing the end of their life, Home Instead’s Care Pros can provide support to ensure the comfort of seniors and their family members.

    How to Get Started with Home Instead

    Contact a Family Advisor for more information about Home Instead’s offerings in your area and to connect with a local home care provider. Our knowledgeable Family Advisors can provide one-on-one guidance to help you find the best home care service for your needs and budget, all at no cost to you. No matter where you are in the process of choosing a home care provider, a Family Advisor can help.

    Map of Home Instead - Pensacola, FL

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