It helps to have the nursing care for me.
They have sent me good people.
Call
(800) 973-1841
Top Nearby Home Care
Reviews of Home Helpers of Polk County
Home Care Reviews for Home Helpers of Polk County
April 11, 2022
I am a current client of this provider
March 22, 2022
I am a current client of this provider
All of the caregivers have been very professional.
We have really liked the caregivers that have been sent by Home Helpers.
March 03, 2022
I am a current client of this provider
This is our second week of services, the services give me relief. My son doesn't like to go grocery shopping with me, it allows me to take care of any business that I need to attend to.
The caregiver is always on time, and he provides the services for my son. My son has made good friends with the caregiver.
March 02, 2022
I am a current client of this provider
They get back to me when I have questions.
I like the caregiver they have provided me with.
February 16, 2022
I am a current client of this provider
They help me get my day started.
I have only had one CNA come out, she is great.
February 04, 2022
I am a current client of this provider
We haven't had anyone coming. They are saying they have a lot of people out for COVID and everyone has been assigned. Home Helpers could make my life easier if they do what they are supposed to do, and do what they said they would do.
The last month we are not getting the care, we only had the caregivers for five days. I know the workers have COVID. At this point I would not recommend Home Helpers.
January 04, 2022
I am a current client of this provider
She makes life easier by helping me stay organized.
My caregiver is wonderful and makes life a lot easier for me.
January 04, 2022
I am a current client of this provider
The aides do the work needed,
I know Ken and he is good.
November 11, 2021
I am a past client of this provider
They were really kind and easy-going.
They were kind and very competent. We've used various home health aides a few times when we've needed fill-ins. On average Home Helpers were the nicest ones.
October 18, 2021
I am a current client of this provider
They provide care for my wife, so I don't have too and can work.
They seem to have good communication.
October 04, 2021
I am a current client of this provider
As the primary caregiver in the family, I cannot say how much it means to know that I can relax or do errands without feeling pressured. It makes all the difference. I could not do what I do without them.
I can't praise the caregiver enough, he is so good with my mom. She is happy and joyful.
September 22, 2021
I am a past client of this provider
They helped by getting me the care that was needed for my husband.
They could have sent the same caregivers.
September 08, 2021
I am a current client of this provider
They have helped my husband with his hygiene problems, like bathing.
They are very accommodating and helpful.
August 26, 2021
I am a current client of this provider
They've made my life easier by helping me out since my husband needs extra help.
They provide outstanding services.
July 27, 2021
I am a current client of this provider
They take me to the doctors and back.
I like that they sent me a worker, Latisha, and she does a good job keeping me safe.
July 26, 2021
I am a past client of this provider
It gave us so much stress because of the lack of care. We didn't know someone was coming each day.
The office scheduling needs a lot of training. They wouldn't schedule people we liked.
June 28, 2021
I am a past client of this provider
It was very negative for me. After the first lady it was nothing but problems and a lot of frustration. I left the entire idea of an agency behind because of them.
They talked a good line in the interview but were not able to follow through.
June 28, 2021
I am a current client of this provider
They have really helped me with things like making sure that I am on the correct diet that I need.
I like that they have good and helpful caregivers.
May 20, 2021
I am a current client of this provider
She helps me with everything no matter what.
They are very reliable. The girls that they send out are excellent.
May 18, 2021
I am a current client of this provider
They provide personal care. They give a lot of security and safety for Paul to go into the shower. There is someone to help him if he needs it. They do light housekeeping.
They can improve the office dependability and the worker dependability.
May 15, 2021
I am a current client of this provider
They've made my life easier by taking care of my husband.
They're very personable.
May 07, 2021
I am a past client of this provider
They need to be better at being on time.
They need to be on time, they need to do a better job of taking care of me.
April 07, 2021
I am a current client of this provider
I need them desperately. The right side of my body is paralyzed and there are many things that I can't do by myself.
They are always on time and help me so much in doing all my chores. They are very helpful.
March 15, 2021
I am a current client of this provider
I have a comfort that they are a phone call away if I have special need or if I have an emergency.
They are very timely, responsive, and professional.
March 08, 2021
I am a current client of this provider
My caregiver makes sure I get a bath and stay fed.
This agency is prompt and knows how to handle their business.
March 02, 2021
I am a current client of this provider
They don't have to fight with my husband to clean him up.
The people are nice, understanding, and don't push you.
February 02, 2021
I am a past client of this provider
Their management needs to respond. When you call them you cannot even leave a message.
I would not recommend them all. It is not the people that come to the house. It is the management part of it.
January 18, 2021
I am a current client of this provider
Now I have someone I can talk to and someone to be with me for a while.
I am compatible with my caregiver. He does what I ask him to do.
October 30, 2020
I am a past client of this provider
Them just being there was the most helpful. They sat with me.
They were there for me when I needed them. I needed that companionship to feel better again.
October 19, 2020
I am a current client of this provider
My mom is a lot happier lately and is in a better mood ever since the services started.
The agency is very personable and we really like the caretaker that they gave us.
October 19, 2020
I am a current client of this provider
They are very nice and they are comfortable. They are very friendly.
They are kind and very warm.
September 25, 2020
I am a past client of this provider
The supervisor was very responsive to concerns.
The punctuality of the staff could have been improved.
September 16, 2020
I am a current client of this provider
The first one that came was very tired and wanted to sleep all the time. Another seemed to be sitting on her phone.
We're on our third person in a month.
September 15, 2020
I am a current client of this provider
They need to be familiar with a hoyer lift. They need to know how to change a catheter and colostomy bag. They should always bring gloves with them. They should always be using gloves.
They need to be pre-certified and pre-qualified for my case. They can vet their people better.
July 15, 2020
I am a current client of this provider
His caregiver is here five days a week. She makes sure he has something to eat for lunch and also when he goes home. They go for walks and do other things together as well.
I like their professionalism and their attitude. They're always there to take a phone call.
July 10, 2020
I am a current client of this provider
They help the most by keeping in contact with me because I am in bad shape and I need to know what is going on.
I like that they are there when I need them. Things happen, and they do their best to make it right, such as a caregiver not able to come or something.
June 05, 2020
I am a current client of this provider
They help me out with my dad, which takes a lot of pressure off of me.
They are flexible.
April 22, 2020
I am a past client of this provider
They sent some good employees. They made sure everything was wiped down.
They did what they were supposed to do or what was requested. They did a good job.
March 23, 2020
I am a current client of this provider
They are supposed to cook meals and clean. They need to help with bathing.
The caregivers need improvement. They just aren't good.
February 13, 2020
I am a current client of this provider
They usually just help her get to the bathroom and move around the house.
We just had some issues with getting caregivers out. We're doing better now.
January 23, 2020
I am a current client of this provider
The aide has been the most helpful part.
I never have any issues with anything.
January 10, 2020
I am a current client of this provider
They could be more engaging in their job.
They could improve the quality of the caregivers.
June 21, 2019
I am a current client of this provider
It's a huge help when we need them to be able to have someone come in.
There hasn't been quite as good follow up this time as there was with my mom.
May 20, 2019
I am a current client of this provider
It helps me a lot. There was only one person I didn't get along with. They make my life easier and do things I cannot do myself.
They do a good job, and I seem to be able to communicate with them. I seem to forget things at my age, and they help me.
April 15, 2019
I am a current client of this provider
They help my loved one with putting on compression stockings.
They have friendly personnel and we do not have a set minimum number of hours per day.
March 15, 2019
I am a current client of this provider
They just take care of her. They feed her.
They are on time, and they do what they need to do.
March 14, 2019
I am a current client of this provider
I can't get up and do things, so they do it.
I put my hands on the wall to walk, and I asked her to wipe down the places where my hands touched the walls. She said she doesn't do that. Besides that, everything is good.
February 15, 2019
I am a current client of this provider
They do basically everything. They get her out of bed and cook.
I have only had them for a few weeks, but the caregiver is really good. She goes above and beyond.
December 07, 2018
I am a current client of this provider
They help drive for me because I can't see.
I can always count of them. If my regular driver isn't available, they'll send someone else.
June 14, 2018
I am a current client of this provider
They help me a lot because they are a lot of things I can't do anymore.
The last caregiver they matched me with got along with me very well.
April 25, 2018
I am a current client of this provider
I liked that both of the upper managers were avalaible when necessary. Their main responsibility is to fill my medication box and helping me with balance issues while I shower.
About Home Helpers of Polk County
We’re more than an in-home health care agency – we’re your extended family when family can’t be there.
From our initial complementary in-home consultation to compassionate home health care services and emergency medical alert monitoring, we provide exceptional support for you, your loved one, and your entire family
We work with you to create a customized care plan that matches your family’s needs, taking time to understand your unique situation through a step-by-step process for the best quality of life for your loved one and peace of mind for you.
Get Costs
Services and Amenities of Home Helpers of Polk County
Agency Type
- Full Service Agency
Range of services
- Companion Care
- Personal Care Assistants
- In Home Health
Types of care
- Transportation: Yes
- Doctor Visit Companionship
- Light Housekeeping
- Transfer Assistance
- Dressing And Grooming
- Bathing And Toileting
- Exercise
- Finances Bookkeeping
- Home Maintenance
- Walking Wheelchair Assistance
- Memory Care
- Companionship
- Meal Preparation
- Errand And Grocery Assistance
Travel
- Travel Details: Staff Will Travel 15 30 Miles To Provide Care
Screening
- In Person Interviews
- Reference Checks
- Immunizations
- Driving Record Check
- Credit Check
- Background Checks
- Drug Screening
- Sex Offender Check
Training
- Continual Training
Training Areas
- Patient Transfers
- Stress Management
- Family Communication
- Transition Issues
- Memory Care Training
- Ethics
- Validation Techniques
Payment options
- Insurance
- Credit Card
- Check
- Payment Options Extra: Money Order
Payment details
- Payroll Provided For Caregivers
Bonded/insured
- Bonded And Insured
Licenses
- Licenses: 299994576
