Home Helpers of Polk County Lakeland, FL

Ira - Maryann R

The care is good, and they have good availability. They're efficient and have good quality of care. They are kind and patient.

Anonymous_7601

They are helping clean the apartment. I like that they are responsive.

Anonymous_7604

It makes all the difference. My caregivers have helped me the most with my food. I am not sure what the agency needs to improve on. I like that they are on time.

Bryan C_2

I had had a caregiver called Stone Cold and Chris. They made me tea and helped me clean. I do need them to ask me what I need and how I am doing. It was good and bad. We had some caregivers that were not as good of a fit and some that were a good fit. The caregiver said that I refused services but that was not accurate. They need to ask me questions and interview me so you know what I need. They need more of a variety of people.

Jose M_3

I told them that I needed a strong male and I am very pleased with the person they sent. I like that they sent me the help faster than I thought and he is such a great guy and takes such good care of my husband.

Anonymous_4468

They sent a girl out here who does her job. I like the girl helping us is here 3 times a week and she helps us anyway she can.

MaryAnn R

They make sure that they have eaten and bathed and go to the bathroom. I like their convenience and their care for my parents.

Sharon L_15

I am not able to get around and do my work, and so they help me do the work that I need done. I like that they were able to really help me, and my caregiver was like one of my daughter's.

Anonymous_6915

He is bedridden and they have a routine that allows him to know when they will show up to help him. They are very reliable and show up and do what they need to do.

Ira R

They are attentive to his daily needs. There are particular caregivers that we love. There are some scheduling issues.

Christopher J_1

The client really enjoyed George. He loved George coming out, and he loved his mannerisms. I think it had a very awesome impact. The caregiver helped the client with his bathing. I think the companionship meant a lot to the client because it was another guy that he could talk to when he was getting his care and he felt very comfortable with it. I really liked the worker the client had that came out here, George. He was really nice.

Alfredo R_1

They help me get dressed in the morning. For a while they helped with toileting. Because of my accident, there's not too much I can do. They help me with everything.

Barbara T_18

They gave me useful information about my situation. They did a thorough evaluation when I first started with care.

Roberta H_2

Most of the time they came but sometimes they didn't. I don't really remember about what they helped with. Sometimes they didn't show up when they were supposed to, but most of the time they were okay.

Anonymous_7322

All of the services have been good and helpful. I like their services.

Joshua L_3

They helped the most with being able to get things and acquire things that I couldn't get myself since I was in a wheelchair. I liked that they were pretty awesome all the way around. They checked on me every couple of weeks and the person was top-notch.

Anonymous_7092

The agency has showed me that when we go out shopping, I do not have to panic. I got more hours now, and I was getting used to the way things are done, like the hours.

Avalon B

It gives my family release, knowing someone is taking care of her. I could tell that they are friendly and gently with patients.

Harriet B_2

They are here to talk with me and help me around the house. I like how friendly, kind, and understanding they are.

David M_64

The caregiver isn't here every day, but he helps with laundry or cleaning bathrooms. The caregiver sent out is nice, he's a fast worker, and he does whatever we need him to do.

Pamela K_3

I like that they come when they are supposed to and are on time. I like that they are very reliable.

Teofilo P

They have made life a whole lot easier for me. I couldn't do it without them. I like that the staff is very pleasant and professional.

Anonymous_6497

I am not there in Florida, and they help to be my eyes and ears. I like the staff.

Jane P_6

They are timely and efficient. I like their attitude and service.

Henry A_4

They've made my life a bit easier by finally having someone come in on Sundays, so my wife has a break. It's getting better. It's a little frustrating that they don't have someone to work the phones.

Grace N_4

My caregiver is a compassionate woman and very caring. They are very attentive. I'm getting great care.

Ralph M_3

They provide me with all the care I need with high quality. I like that they send me great caregivers.

Anonymous_6034

Their services were great, but they very rarely were able to give them. You didn't know whether they were going to help you or not. When they were there it was fine, but they very seldom showed up.

Patricia F_18

All of the caregivers have been very professional. We have really liked the caregivers that have been sent by Home Helpers.

CAROL M_1

She makes life easier by helping me stay organized. My caregiver is wonderful and makes life a lot easier for me.

Glenda F

The aides do the work needed, I know Ken and he is good.

Beverly P_5

They were really kind and easy-going. They were kind and very competent. We've used various home health aides a few times when we've needed fill-ins. On average Home Helpers were the nicest ones.

Samantha P_1

They provide care for my wife, so I don't have too and can work. They seem to have good communication.

PHYLLIS K

As the primary caregiver in the family, I cannot say how much it means to know that I can relax or do errands without feeling pressured. It makes all the difference. I could not do what I do without them. I can't praise the caregiver enough, he is so good with my mom. She is happy and joyful.

TRENTON G

They helped by getting me the care that was needed for my husband. They could have sent the same caregivers.

Anonymous_4644

They have helped my husband with his hygiene problems, like bathing. They are very accommodating and helpful.

DONALD O

They've made my life easier by helping me out since my husband needs extra help. They provide outstanding services.

GARY T_1

They take me to the doctors and back. I like that they sent me a worker, Latisha, and she does a good job keeping me safe.

Robert G_40

It gave us so much stress because of the lack of care. We didn't know someone was coming each day. The office scheduling needs a lot of training. They wouldn't schedule people we liked.

JOANNE I

It was very negative for me. After the first lady it was nothing but problems and a lot of frustration. I left the entire idea of an agency behind because of them. They talked a good line in the interview but were not able to follow through.

Anonymous_4960

They have really helped me with things like making sure that I am on the correct diet that I need. I like that they have good and helpful caregivers.

RITA T

She helps me with everything no matter what. They are very reliable. The girls that they send out are excellent.

Paul O_3

They provide personal care. They give a lot of security and safety for Paul to go into the shower. There is someone to help him if he needs it. They do light housekeeping. They can improve the office dependability and the worker dependability.

HELEN C

They need to be better at being on time. They need to be on time, they need to do a better job of taking care of me.

Vivian G

I need them desperately. The right side of my body is paralyzed and there are many things that I can't do by myself. They are always on time and help me so much in doing all my chores. They are very helpful.

Madeline M_1

I have a comfort that they are a phone call away if I have special need or if I have an emergency. They are very timely, responsive, and professional.

Carol G_15

My caregiver makes sure I get a bath and stay fed. This agency is prompt and knows how to handle their business.

KEITH H

They don't have to fight with my husband to clean him up. The people are nice, understanding, and don't push you.

Rossetta R

Their management needs to respond. When you call them you cannot even leave a message. I would not recommend them all. It is not the people that come to the house. It is the management part of it.

Anonymous_3854

Now I have someone I can talk to and someone to be with me for a while. I am compatible with my caregiver. He does what I ask him to do.

Anne M_7

Them just being there was the most helpful. They sat with me. They were there for me when I needed them. I needed that companionship to feel better again.

Vicki H_7

My mom is a lot happier lately and is in a better mood ever since the services started. The agency is very personable and we really like the caretaker that they gave us.

Joyce S_15

They are very nice and they are comfortable. They are very friendly. They are kind and very warm.

Dan W_3

The supervisor was very responsive to concerns. The punctuality of the staff could have been improved.

Robert B_50

The first one that came was very tired and wanted to sleep all the time. Another seemed to be sitting on her phone. We're on our third person in a month.

Michael G_15

They need to be familiar with a hoyer lift. They need to know how to change a catheter and colostomy bag. They should always bring gloves with them. They should always be using gloves. They need to be pre-certified and pre-qualified for my case. They can vet their people better.

Leon E

His caregiver is here five days a week. She makes sure he has something to eat for lunch and also when he goes home. They go for walks and do other things together as well. I like their professionalism and their attitude. They're always there to take a phone call.

Janice W_1

They help the most by keeping in contact with me because I am in bad shape and I need to know what is going on. I like that they are there when I need them. Things happen, and they do their best to make it right, such as a caregiver not able to come or something.

Winfield U

They help me out with my dad, which takes a lot of pressure off of me. They are flexible.

Susan W_13

They sent some good employees. They made sure everything was wiped down. They did what they were supposed to do or what was requested. They did a good job.

Anonymous_3466

They are supposed to cook meals and clean. They need to help with bathing. The caregivers need improvement. They just aren't good.

Anonymous_3400

They usually just help her get to the bathroom and move around the house. We just had some issues with getting caregivers out. We're doing better now.

Mary Jane K

The aide has been the most helpful part. I never have any issues with anything.

Anonymous_3134

They could be more engaging in their job. They could improve the quality of the caregivers.

Anonymous_1946

It's a huge help when we need them to be able to have someone come in. There hasn't been quite as good follow up this time as there was with my mom.

Agatha D

It helps me a lot. There was only one person I didn't get along with. They make my life easier and do things I cannot do myself. They do a good job, and I seem to be able to communicate with them. I seem to forget things at my age, and they help me.

Anthony R_5

They help my loved one with putting on compression stockings. They have friendly personnel and we do not have a set minimum number of hours per day.

Ethel B_1

They just take care of her. They feed her. They are on time, and they do what they need to do.

Arlene C_1

I can't get up and do things, so they do it. I put my hands on the wall to walk, and I asked her to wipe down the places where my hands touched the walls. She said she doesn't do that. Besides that, everything is good.

Fern C_3

They do basically everything. They get her out of bed and cook. I have only had them for a few weeks, but the caregiver is really good. She goes above and beyond.

Jean C_5

They help drive for me because I can't see. I can always count of them. If my regular driver isn't available, they'll send someone else.

Marlene C

They help me a lot because they are a lot of things I can't do anymore. The last caregiver they matched me with got along with me very well.

David W

I liked that both of the upper managers were avalaible when necessary. Their main responsibility is to fill my medication box and helping me with balance issues while I shower.