They are taking care of me well. They help me get up in the morning and get out of bed. It has been helpful for my wife and me. They make my breakfast and will help my wife with cleaning some of the areas.
I am just now getting to like them. They have a new person that is running it and she is doing a better job.
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Reviews of Home Helpers of Polk County
Home Care Reviews for Home Helpers of Polk County
February 18, 2021
I am a current client of this provider
February 02, 2021
I am a past client of this provider
Their management needs to respond. When you call them you cannot even leave a message.
I would not recommend them all. It is not the people that come to the house. It is the management part of it.
January 25, 2021
I am a current client of this provider
I would appreciate it if the caregivers actually did their job and if they would schedule more effectively.
They need their staff to be trained more efficiently in the office and in the homes. I have had to call them to have them come and provide care.
January 18, 2021
I am a current client of this provider
Now I have someone I can talk to and someone to be with me for a while.
I am compatible with my caregiver. He does what I ask him to do.
January 06, 2021
I am a current client of this provider
The caregivers will help keep the house clean.
The agency will do what they say they'll do.
November 30, 2020
I am a current client of this provider
I really need the help that I am getting. They help with keeping the house clean and sanitized. It has helped tremendously and has taken a lot of stress and anxiety out of my home.
The person that they have sent out now does an excellent job.
November 17, 2020
I am a current client of this provider
The most helpful part of the care is the personal care that the agency provides.
The office organization needs to be improved.
October 30, 2020
I am a past client of this provider
Them just being there was the most helpful. They sat with me.
They were there for me when I needed them. I needed that companionship to feel better again.
October 19, 2020
I am a current client of this provider
My mom is a lot happier lately and is in a better mood ever since the services started.
The agency is very personable and we really like the caretaker that they gave us.
October 19, 2020
I am a current client of this provider
They are very nice and they are comfortable. They are very friendly.
They are kind and very warm.
October 07, 2020
I am a current client of this provider
They are doing their job.
Everything seems to be working well. No one is perfect but it's been great.
September 25, 2020
I am a past client of this provider
The supervisor was very responsive to concerns.
The punctuality of the staff could have been improved.
September 16, 2020
I am a current client of this provider
The first one that came was very tired and wanted to sleep all the time. Another seemed to be sitting on her phone.
We're on our third person in a month.
September 15, 2020
I am a current client of this provider
They need to be familiar with a hoyer lift. They need to know how to change a catheter and colostomy bag. They should always bring gloves with them. They should always be using gloves.
They need to be pre-certified and pre-qualified for my case. They can vet their people better.
September 08, 2020
I am a current client of this provider
It gets me going and motivated. She gives me a bath everyday.
I like the person they gave me. She does everything I need plus extra.
July 15, 2020
I am a current client of this provider
His caregiver is here five days a week. She makes sure he has something to eat for lunch and also when he goes home. They go for walks and do other things together as well.
I like their professionalism and their attitude. They're always there to take a phone call.
July 10, 2020
I am a current client of this provider
They help the most by keeping in contact with me because I am in bad shape and I need to know what is going on.
I like that they are there when I need them. Things happen, and they do their best to make it right, such as a caregiver not able to come or something.
June 05, 2020
I am a current client of this provider
They help me out with my dad, which takes a lot of pressure off of me.
They are flexible.
April 22, 2020
I am a past client of this provider
They sent some good employees. They made sure everything was wiped down.
They did what they were supposed to do or what was requested. They did a good job.
March 23, 2020
I am a current client of this provider
They are supposed to cook meals and clean. They need to help with bathing.
The caregivers need improvement. They just aren't good.
February 13, 2020
I am a current client of this provider
They usually just help her get to the bathroom and move around the house.
We just had some issues with getting caregivers out. We're doing better now.
January 23, 2020
I am a current client of this provider
The aide has been the most helpful part.
I never have any issues with anything.
January 10, 2020
I am a current client of this provider
They could be more engaging in their job.
They could improve the quality of the caregivers.
June 21, 2019
I am a current client of this provider
It's a huge help when we need them to be able to have someone come in.
There hasn't been quite as good follow up this time as there was with my mom.
May 20, 2019
I am a current client of this provider
It helps me a lot. There was only one person I didn't get along with. They make my life easier and do things I cannot do myself.
They do a good job, and I seem to be able to communicate with them. I seem to forget things at my age, and they help me.
April 15, 2019
I am a current client of this provider
They help my loved one with putting on compression stockings.
They have friendly personnel and we do not have a set minimum number of hours per day.
March 15, 2019
I am a current client of this provider
They just take care of her. They feed her.
They are on time, and they do what they need to do.
March 14, 2019
I am a current client of this provider
I can't get up and do things, so they do it.
I put my hands on the wall to walk, and I asked her to wipe down the places where my hands touched the walls. She said she doesn't do that. Besides that, everything is good.
February 15, 2019
I am a current client of this provider
They do basically everything. They get her out of bed and cook.
I have only had them for a few weeks, but the caregiver is really good. She goes above and beyond.
December 07, 2018
I am a current client of this provider
They help drive for me because I can't see.
I can always count of them. If my regular driver isn't available, they'll send someone else.
June 14, 2018
I am a current client of this provider
They help me a lot because they are a lot of things I can't do anymore.
The last caregiver they matched me with got along with me very well.
April 25, 2018
I am a current client of this provider
I liked that both of the upper managers were avalaible when necessary. Their main responsibility is to fill my medication box and helping me with balance issues while I shower.
About Home Helpers of Polk County
We’re more than an in-home health care agency – we’re your extended family when family can’t be there.
From our initial complementary in-home consultation to compassionate home health care services and emergency medical alert monitoring, we provide exceptional support for you, your loved one, and your entire family
We work with you to create a customized care plan that matches your family’s needs, taking time to understand your unique situation through a step-by-step process for the best quality of life for your loved one and peace of mind for you.
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Services and Amenities of Home Helpers of Polk County
Agency Type
- Full Service Agency
Range of services
- Companion Care
- Personal Care Assistants
- In Home Health
Types of care
- Transportation: Yes
- Doctor Visit Companionship
- Light Housekeeping
- Transfer Assistance
- Dressing And Grooming
- Bathing And Toileting
- Exercise
- Finances Bookkeeping
- Home Maintenance
- Walking Wheelchair Assistance
- Memory Care
- Companionship
- Meal Preparation
- Errand And Grocery Assistance
Travel
- Travel Details: Staff Will Travel 15 30 Miles To Provide Care
Screening
- In Person Interviews
- Reference Checks
- Immunizations
- Driving Record Check
- Credit Check
- Background Checks
- Drug Screening
- Sex Offender Check
Training
- Continual Training
Training Areas
- Patient Transfers
- Stress Management
- Family Communication
- Transition Issues
- Memory Care Training
- Ethics
- Validation Techniques
Payment options
- Insurance
- Credit Card
- Check
- Payment Options Extra: Money Order
Payment details
- Payroll Provided For Caregivers
Bonded/insured
- Bonded And Insured
Licenses
- Licenses: 299994576
