Home Helpers of Polk County

Offers Home Care

32 Reviews
Call (800) 973-1841
Home Helpers of Polk County (800) 973-1841
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Reviews of Home Helpers of Polk County

32 Reviews Write a review

Home Care Reviews for Home Helpers of Polk County

October 19, 2020

By Vicki H_7

I am a current client of this provider

My mom is a lot happier lately and is in a better mood ever since the services started. The agency is very personable and we really like the caretaker that they gave us.

October 19, 2020

By Joyce S_15

I am a current client of this provider

They are very nice and they are comfortable. They are very friendly. They are kind and very warm.

October 07, 2020

By David P_21

I am a current client of this provider

They are doing their job. Everything seems to be working well. No one is perfect but it's been great.

September 25, 2020

By Dan W_3

I am a past client of this provider

The supervisor was very responsive to concerns. The punctuality of the staff could have been improved.

September 16, 2020

By Robert B_50

I am a current client of this provider

The first one that came was very tired and wanted to sleep all the time. Another seemed to be sitting on her phone. We're on our third person in a month.

September 15, 2020

By Michael G_15

I am a current client of this provider

They need to be familiar with a hoyer lift. They need to know how to change a catheter and colostomy bag. They should always bring gloves with them. They should always be using gloves. They need to be pre-certified and pre-qualified for my case. They can vet their people better.

September 08, 2020

By Carol G_15

I am a current client of this provider

It gets me going and motivated. She gives me a bath everyday. I like the person they gave me. She does everything I need plus extra.

July 15, 2020

By Leon E

I am a current client of this provider

His caregiver is here five days a week. She makes sure he has something to eat for lunch and also when he goes home. They go for walks and do other things together as well. I like their professionalism and their attitude. They're always there to take a phone call.

July 10, 2020

By Janice W_1

I am a current client of this provider

They help the most by keeping in contact with me because I am in bad shape and I need to know what is going on. I like that they are there when I need them. Things happen, and they do their best to make it right, such as a caregiver not able to come or something.

June 05, 2020

By Winfield U

I am a current client of this provider

They help me out with my dad, which takes a lot of pressure off of me. They are flexible.

April 22, 2020

By Susan W_13

I am a past client of this provider

They sent some good employees. They made sure everything was wiped down. They did what they were supposed to do or what was requested. They did a good job.

March 23, 2020

By Anonymous_3466

I am a current client of this provider

They are supposed to cook meals and clean. They need to help with bathing. The caregivers need improvement. They just aren't good.

February 13, 2020

By Anonymous_3400

I am a current client of this provider

They usually just help her get to the bathroom and move around the house. We just had some issues with getting caregivers out. We're doing better now.

January 23, 2020

By Mary Jane K

I am a current client of this provider

The aide has been the most helpful part. I never have any issues with anything.

January 10, 2020

By Anonymous_3134

I am a current client of this provider

They could be more engaging in their job. They could improve the quality of the caregivers.

June 21, 2019

By Anonymous_1946

I am a current client of this provider

It's a huge help when we need them to be able to have someone come in. There hasn't been quite as good follow up this time as there was with my mom.

May 20, 2019

By Agatha D

I am a current client of this provider

It helps me a lot. There was only one person I didn't get along with. They make my life easier and do things I cannot do myself. They do a good job, and I seem to be able to communicate with them. I seem to forget things at my age, and they help me.

April 15, 2019

By Anthony R_5

I am a current client of this provider

They help my loved one with putting on compression stockings. They have friendly personnel and we do not have a set minimum number of hours per day.

March 15, 2019

By Ethel B_1

I am a current client of this provider

They just take care of her. They feed her. They are on time, and they do what they need to do.

March 14, 2019

By Arlene C_1

I am a current client of this provider

I can't get up and do things, so they do it. I put my hands on the wall to walk, and I asked her to wipe down the places where my hands touched the walls. She said she doesn't do that. Besides that, everything is good.

February 15, 2019

By Fern C_3

I am a current client of this provider

They do basically everything. They get her out of bed and cook. I have only had them for a few weeks, but the caregiver is really good. She goes above and beyond.

December 07, 2018

By Jean C_5

I am a current client of this provider

They help drive for me because I can't see. I can always count of them. If my regular driver isn't available, they'll send someone else.

June 14, 2018

By Marlene C

I am a current client of this provider

They help me a lot because they are a lot of things I can't do anymore. The last caregiver they matched me with got along with me very well.

April 25, 2018

By David W

I am a current client of this provider

I liked that both of the upper managers were avalaible when necessary. Their main responsibility is to fill my medication box and helping me with balance issues while I shower.
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About Home Helpers of Polk County

We’re more than an in-home health care agency – we’re your extended family when family can’t be there.

From our initial complementary in-home consultation to compassionate home health care services and emergency medical alert monitoring, we provide exceptional support for you, your loved one, and your entire family

We work with you to create a customized care plan that matches your family’s needs, taking time to understand your unique situation through a step-by-step process for the best quality of life for your loved one and peace of mind for you.

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Services and Amenities of Home Helpers of Polk County

Agency Type

  • Full Service Agency

Range of services

  • Companion Care
  • Personal Care Assistants
  • In Home Health

Types of care

  • Transportation: Yes
  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Finances Bookkeeping
  • Home Maintenance
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance

Travel

  • Travel Details: Staff Will Travel 15 30 Miles To Provide Care

Screening

  • In Person Interviews
  • Reference Checks
  • Immunizations
  • Driving Record Check
  • Credit Check
  • Background Checks
  • Drug Screening
  • Sex Offender Check

Training

  • Continual Training

Training Areas

  • Patient Transfers
  • Stress Management
  • Family Communication
  • Transition Issues
  • Memory Care Training
  • Ethics
  • Validation Techniques

Payment options

  • Insurance
  • Credit Card
  • Check
  • Payment Options Extra: Money Order

Payment details

  • Payroll Provided For Caregivers

Bonded/insured

  • Bonded And Insured

Licenses

  • Licenses: 299994576
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