My Brother's Keeper Private Caregiving - Lake Lake, FL Lady Lake, FL
900 County Road 466 E, Lady Lake, FL 32159
3.0
(1 review)
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Provider Comparison
Reviews of My Brother's Keeper Private Caregiving - Lake Lake, FL in Lady Lake, Florida
3.0
(1 review)
Sue and Lin
3
|
May 30, 2023
This agency provided in home and in facility caregiver services. They provided my father with companionship, personal care and advocacy. Caregivers made daily reports to administration. They tried hard and did a great job matching the caregiver with the family. Caregivers were kind and communicative with the out-of state family members. They always returned my calls or texts. My father had the same caregiver most days. As with all caregiver agencies, they are short staffed at times, and the hours of service would sometimes vary. Communication with the administrative personnel has been very poor. I have not had response from them via email or phone messages after numerous tries over 4 months. I need their assistance in getting my father's long term care costs reimbursed by insurance. The insurance company tells me that most providers respond to requests for information within 7-10 days. I have repeatedly had to call the insurance company to reopen the claim due to lack of cooperation from My Brother's Keeper. The services provided were paid out of pocket via automatic credit card charges. In short, we have been unable to make use of my father's long term care insurance benefits because of the unresponsiveness of My Brother's Keeper administrative staff.
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Services and Amenities of My Brother's Keeper Private Caregiving - Lake Lake, FL in Lady Lake, Florida
Resident Requirements
- Allows Patient Transfers
Companionship & Escort Assistance
- Companionship Services
Fitness & Wellness Programs
- Fitness Opportunities
Personal Care
- Bathing Assistance
- Toileting Assistance
- Dressing Assistance
- Personal Care Assistants
Care Management Services
- Residency Confirmation
Ambulatory Assistance & Accessibility
- Transfer Assistance
- Mobility & Wheelchair Assistance
Family/Caregiver & Relocation Services
- Family Communication Services
- Transitional Care
Health Services
- Companion Care
- Memory Care
Licensing & Inspections
- Background Checks
- Sex Offender Checks
Therapies
- Stress Management
- Validation Therapy
Bonds & Insurance
- Is Bonded and Insured
Financing & Payment Options
- Accepts Check Payments
Housekeeping & Maintenance
- Maintenance & Repair Services
Staff Training & Qualifications
- Staff Driving Record Check
- Staff trained in memory care
- Reference Checks
Transportation & Shopping
- Transportation Services for General Shopping
Additional Amenity Information
- Range Of Services: We provide long term care insurance activation
- Training Areas: First Aid and/or CPR, Emergency Procedures, Fall Prevention, Cooking and Special Diets
- Payment Options: LTC Insurance
- Licenses: Nurse Registry
About My Brother's Keeper Private Caregiving - Lake Lake, FL in Lady Lake, Florida
The decision to receive in-home care is a personal one that at times can be overwhelming. We believe that the key to maintaining an independent life in your home or a setting of your choosing is quality care and support. Too common are the horror stories of subpar care and a revolving door of caregivers hired through agencies. Let us use our experience on your behalf and present you with a clear and realistic solution at the most competitive price. We are here to help you hire a caregiver who best suits your specific needs. We do all the work, you save money AND receive the high quality care you deserve. We are a concierge, privately owned and operated world class agency that treats your family like our own, NOT a franchise. It’s personal for us.
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