BrightStar Care Ft. Lauderdale / Pompano Beach E

Offers Home Care

121 Reviews
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BrightStar Care Ft. Lauderdale / Pompano Beach E (800) 973-1841
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Reviews of BrightStar Care Ft. Lauderdale / Pompano Beach E

121 Reviews Write a review

Home Care Reviews for BrightStar Care Ft. Lauderdale / Pompano Beach E

December 04, 2020

By Tracy-Ann L

I am a past client of this provider

I didn't have any friends or family to transport me to and from my surgery. The service was convenient. They were on time. I just found them through a Google search. I was recommended by the doctors and assistants to someone who wasn't available. I found BrightStar and talked to one of the representatives and everything worked out well.

November 19, 2020

By Ezra D

I am a current client of this provider

They could make my life easier if they would pay attention when I tell them to do something instead of ignoring me and doing what they want. I would recommend them because the owner is very caring.

November 10, 2020

By Jason N

I am a current client of this provider

They are very accommodating and flexible with the schedule. My nurse has been dedicated and on point.

November 10, 2020

By Anonymous_4196

I am a current client of this provider

They help me by getting me cleaned and washed. They give good care.

October 21, 2020

By Abdul -

I am a current client of this provider

The most helpful part of the care is the punctuality and attention my dad. The agency sends the girls out and they are knowledgeable.

October 07, 2020

By Gerald R

I am a current client of this provider

It's nice to have somebody come take care of us. They do what they're supposed to. I would like for them to continue to help me with my vitals and medications and they take me shopping. I wish they had their own cars for when they drive me places. They should pay their caregivers better so they don't look for other jobs.

September 22, 2020

By Uda K

I am a past client of this provider

They were on time to take care of me. They helped me with my medication and getting me to the doctors. They were very caring and they took good care of me.

September 22, 2020

By Salvatore D

I am a current client of this provider

They do light cleaning. It has a big impact on my life. They are upfront.

September 22, 2020

By Anonymous_214

I am a current client of this provider

They help me understand the stuff that I don't understand. They don't bother me. My social worker talks with me.

September 14, 2020

By Geroy R

I am a current client of this provider

They do the laundry. Since I have been incapable of doing things, they have been helping out with everything. They have been cleaning me up.

September 10, 2020

By Bernard R

I am a current client of this provider

They come and do their job, I couldn't ask for more from them. The people they send do their job. They have good employees.

August 24, 2020

By Zev K

I am a past client of this provider

They helped me get dressed and do whatever I needed. I thought they were great and I would use them again if my insurance covered them.

August 18, 2020

By Francis S_1

I am a current client of this provider

I have less to worry about. He has someone there, so he is less worried. I think the aides could be more engaged with the client.

August 13, 2020

By Seymour R

I am a current client of this provider

They help me with grooming and dressing. The aides are good.

August 11, 2020

By Karina D

I am a current client of this provider

For a long time I kept saying that I did not need help but I am now just realizing that I needed some help. I love my nurse because she is very personable and nice.

August 10, 2020

By Arnold C

I am a past client of this provider

One of the things we were unhappy with was that when they came in, they said they were not maids, they were aides. They didn't want to do any housekeeping, and that's what I need them for. I don't need someone to sit and look at me all day. The girls in the very beginning were very nice and courteous.

July 24, 2020

By Robert _8

I am a current client of this provider

They do everything I ask them to do. The caregivers are great. They're very nice.

July 16, 2020

By Jesse J_1

I am a current client of this provider

They get me food. I would like them to be on time.

July 09, 2020

By Karen P_10

I am a current client of this provider

They were essential. They provided hygiene. The service is wonderful and they response is good.

June 24, 2020

By Wilma T

I am a current client of this provider

They help me in the morning with getting dressed. I like that they listen to me.

June 22, 2020

By Sweet S

I am a current client of this provider

The nurse's aide has been the most helpful part of the care. I like their communication that they have with me.

June 16, 2020

By Anne D_8

I am a current client of this provider

It is helpful because they are warm and caring. I like their people, their billing, and their staff.

June 05, 2020

By Ronald R

I am a past client of this provider

They helped with the house work and they were here to be with him if I needed to go to the grocery store. They were also company to me if I needed someone to talk to. The girls were all well trained and knew exactly what to do and they helped me out a lot.

May 18, 2020

By William Henry H

I am a current client of this provider

She goes walking with me, cooks for me, and takes me places. I like how they take care of the patients. They take care of their needs.

May 07, 2020

By Michael C_4

I am a current client of this provider

They have helped me by being here and giving me someone I can count on. I like the nurses they send here.

April 22, 2020

By Maria D_6

I am a current client of this provider

I have had them for a long time and I really like them. I like that they work with the patient.

April 16, 2020

By Pablo I

I am a current client of this provider

They clean my house, do my laundry, and other things that are difficult because of my age. She mops the floors and cleans the house. I would like them to provide the person who comes more masks and gloves especially in this situation right now. Sometimes they have gloves.

April 10, 2020

By Luis M_1

I am a current client of this provider

They make my life easier by taking care of my health and the nurse takes care of all of my details. When they are not here they still call and check on me. I like that they help me stay alive and they provide quality services.

March 17, 2020

By Anonymous_3417

I am a current client of this provider

They could do so much more. The nurse is really nice.

March 12, 2020

By Judy W_16

I am a current client of this provider

The caregivers that I have now make life much more bearable for me, and my husband likes them too. They are very nice people to deal with. The aides are nice and good.

March 11, 2020

By Anonymous_1543

I am a current client of this provider

My aide has been the most helpful to me. They are always following up with me.

March 06, 2020

By Norman L_3

I am a current client of this provider

The most helpful part is all of it. The whole thing helps me get bathed. They help get me off the bed because I can't do it by myself and into my wheelchair. They are at my side for whatever I need. They get me lunch. They are terrific, the staff and the people they send are terrific.

February 10, 2020

By Edward _1

I am a current client of this provider

It makes my life better without a doubt. She takes over the physical care of my husband which means I don't have to. I like that they sent us a really great girl.

February 06, 2020

By Thomas _3

I am a current client of this provider

I'd like them to be more flexible in what the home health aides are willing to do. They aren't very efficient and some of the aides are lacking.

January 14, 2020

By Marshall B

I am a current client of this provider

They come in and clean. They do what they are supposed to do. They do everything they say they will do.

January 09, 2020

By Joseph S_7

I am a current client of this provider

They are here and do things that I can't do myself. I like the regularity and their willingness to do whatever I want.

December 19, 2019

By Ozell J_1

I am a past client of this provider

The caregivers did well. They were satisfactory because they were willing to work. There were too many changes with the caregivers.

December 10, 2019

By James M_31

I am a current client of this provider

They have come through when I needed a substitute aide. Other agencies aren't very good about that. I don't have a problem with them. I like that they're dependable.

November 14, 2019

By Michael G_9

I am a current client of this provider

She knows how to take care of me. She is gentle with me. I was not pleased with them before, but the nurses that they gave me this week and last have been one-hundred percent awesome. They are the best. She is professional. That is the main thing.

November 13, 2019

By Anonymous_2802

I am a current client of this provider

They have helped me enormously. I would recommend them because the of the aides I have had. They have been outstanding.

November 08, 2019

By Edward S_6

I am a current client of this provider

The caregiver that they send me has become a friend that cares about me. They have my best interests at heart. They've been very forthright and honest. The representative is very understanding.

October 16, 2019

By Jack B_2

I am a current client of this provider

They give me personal care. They help me and really care about me.

October 07, 2019

By Anthony L_3

I am a current client of this provider

When I need them, they are there. I like that when I have a problem, they will take care of it right away.

September 11, 2019

By Anonymous_1663

I am a current client of this provider

She helps by taking me to medical appointments. They're courteous, efficient, and helpful.

September 10, 2019

By Marie M_8

I am a current client of this provider

They could just let me have the caregiver that I like. I need them to be able to drive, and I'd like them to have a conversation with them because some of them don't talk.

August 12, 2019

By Joyce H

I am a current client of this provider

They have never turned any of my requests down. They helped me find a replacement when my gal was gone on vacation. I like the availability of the caregiver that comes. We have the right person. After a little while, we were able to find the perfect connection.

August 12, 2019

By Lester B

I am a current client of this provider

At times, they have sent some caregivers that haven't been able to help me. I feel that they should send someone from the office staff to better understand how I am feeling. I have had no problem with talking to the owner about my conditions.

July 09, 2019

By Francisco V

I am a current client of this provider

They help him go to the bathroom. He needs help because he is older. They are responsible, and the caregiver that comes most often is great.

July 09, 2019

By Richard V_2

I am a current client of this provider

He has only use of his right side, so he can't do anything. He needs to be dressed and showered. I'd like the agency to follow up with the workers to see exactly what they do all day.

July 09, 2019

By Elleen B

I am a current client of this provider

The aide has been very good and helpful to my father. They are very responsive. They answer my phone calls right away. They call me if they have any questions. It has been a good relationship because communication is very good.

June 13, 2019

By Thomas S_7

I am a current client of this provider

They are just active with him. They are a big help. We have gotten quite comfortable with them. We are very pleased with the girl they send us.

June 05, 2019

By James H_18

I am a past client of this provider

It would have been better if he had associates that came over that had no issues with dogs. I have a very friendly dog, but BrightStar couldn't find anyone at the time that was dog friendly. I met the owner of BrightStar, and he was very personable and I had no problem with BrightStar other than that they couldn't provide me with a caregiver who was not afraid of the dog within a short time period. I guess a little more screening to make sure they're okay with animals would be good.

June 05, 2019

By Milton M

I am a current client of this provider

He has Parkinson's, so there is not a lot to do. They exercise, walk, dress, bathe, and talk to him. I like that they are competent and friendly. They are clean and take care of my husband. They are honest.

June 05, 2019

By Sheldon N

I am a past client of this provider

They listened to him and tended to his needs. They cared about my needs as well. They took care of the big picture. They were very professional, caring, and always available.

May 20, 2019

By Dominique H_1

I am a current client of this provider

They should make sure to do their job like they think it's important. It seems like the nurses rush through things.

May 20, 2019

By Harmon W

I am a current client of this provider

They are mostly helpful, but there have been some off hours. It's very hard to get aides on Sunday's overnight and it's inconsistent. There are times when caregivers don't show up. The owner tries to do the right thing.

May 15, 2019

By Lyn L

I am a current client of this provider

They can be more attentive and active and helpful when it comes down to doing more things that I can't do. We can do more walking and going to parks and stuff. They can be more attentive and help more around the house.

May 01, 2019

By Teresa W_1

I am a current client of this provider

The impact was very good. They helped him out by helping him get around. I would like to have more physical care.

April 18, 2019

By Yetta K

I am a current client of this provider

The services are helpful with her ADLs, since she is in need of help with that. The services overall are very good. I like the agency because they are responsive, and they try their best to make a good fit with the caregiver to my mothers needs, and they pay attention to the needs of my mother.

April 02, 2019

By Margaret L_4

I am a current client of this provider

They help me with transplant purposes. They are very responsive and they listen to me.

April 01, 2019

By Constance M

I am a current client of this provider

I am able to get out and go to the grocery store and do a lot of things I otherwise wouldn't be able to do. They are very prompt and caring. I am very impressed with them.

March 21, 2019

By Ximena A

I am a current client of this provider

My husband is getting better because he has professional care, and I'm getting better because I get out and go shopping. They are professional, on time, and we haven't had any problems since they started taking care of my husband.

March 13, 2019

By Anonymous_1639

I am a current client of this provider

They come for infusion services, and it has helped her tremendously. I think that their scheduling and communication is a little bit off.

February 23, 2019

By Anonymous

I am a current client of this provider

They could provide more home health services. The services are okay, but they are not excellent. I guess they can be more efficient.

February 13, 2019

By Ralph L_2

I am a current client of this provider

They are doing a good job. There is not anything that is not being done. If there is something more we need, they always comply. They are friendly and they keep you updated. They keep in touch and check up on everybody.

January 21, 2019

By Thomas JR J

I am a current client of this provider

They have a lot of respect for me and help me not fall. They help me with my breakfast and the washing. They are pretty good with all that. They are available for me.

January 16, 2019

By Thomas _1

I am a current client of this provider

It's really nice to have someone besides myself and my brother with him to talk to and spend time with. I'd have liked more consistency with caregivers in the beginning.

January 14, 2019

By Brittany P

I am a past client of this provider

They answer any of my questions or concerns in a timely fashion. They were very attentive to Brittany's daily needs.

December 13, 2018

By Anonymous_927

I am a current client of this provider

They are a great help. They provide one-on-one care for them. They need around the clock care, and they do exactly what they're supposed to and keep me from having to worry about it. The provider has been working to fix an issue that we have with the consistent quality of our caregivers.

December 11, 2018

By Anonymous_936

I am a current client of this provider

The owner is very responsive. Within two hours, they were able to provide care.

December 08, 2018

By Sheldon K

I am a current client of this provider

They have helped me with everything that I need done. The people who they send are very professional.

December 07, 2018

By Gary Z

I am a past client of this provider

I would not have survived without the caregivers being there, and they prolonged loved one's life longer than he would have lived otherwise. The woman who came cared and showed an interest in him, and went above and beyond every chance she had to help him. She did everything we asked, even if it wasn't in her job description.

November 21, 2018

By James L_9

I am a current client of this provider

I'm not able to have a conversation with my caregivers. Their accents make them difficult to understand. They should do what they are required to do, and they should show up on time.

November 12, 2018

By Larry M_9

I am a current client of this provider

The services make my life much easier. They help my husband with a sponge bath. They help with vacuuming and with the garbage. It helps me a lot. I can see the management service is good. They're concerned about how their nurses take care of their patients. Management has good features.

November 12, 2018

By Karen C_7

I am a past client of this provider

My nurse is great. She checks up on me and is caring and makes sure that I am comfortable for infusions. She is there to help me all the time. They are incredibly caring and patient.

November 08, 2018

By Ezekiel S

I am a current client of this provider

They help relieve a lot of the burden of the care taking, and my father benefits from the care The aide that is assigned is great, very responsible, and compassionate.

October 22, 2018

By Sharon F_2

I am a past client of this provider

He looked forward to the caregivers coming over. He would laugh a lot with the caregivers. I would tell them that they provide care towards to the patient and professional caregivers.

October 22, 2018

By Artist W

I am a current client of this provider

They help get rid of my stress. I like that they are very prompt, courteous, and seem to care about their clients.

September 29, 2018

By Walter H_1

I am a current client of this provider

I look forward to them coming. They interact with my husband as far as ADL skills and they're kind. They have an overall knowledge of what's going on. They're very efficient. They show up on time and are very good with the skills.

September 26, 2018

By John F_1

I am a current client of this provider

They help by being there for his daily needs. They're professional and on time. They're always available when I call them.

September 22, 2018

By Gary C_1

I am a current client of this provider

They get me all washed up and everything. They are very particular about that. Sometimes I get really good aides, and then sometimes the aides are foreigners, like Jamaicans and others. They act like they don't know what I'm talking about or which colored socks I want even though I specifically say the yellow socks. My doctor color-assigned things for me, so I asked for yellow socks and she asked which socks I was talking about.

September 06, 2018

By Toni P

I am a current client of this provider

The caregiver is wonderful. Just having the compassionate care puts him at ease. There is someone who is familiar with him all the time. It helps make him calm. The people who came out to the house to do the initial interview were very kind and caring. From the inception they have been very kind.

September 06, 2018

By Virgina P

I am a current client of this provider

Somebody comes, and I have the confidence that they are going to take care of my husband for the two hours they are here. Every time that I call, have a question, or some of the caregivers don't come in and they replace it, they answer me and are very understanding with whatever I need.

August 15, 2018

By Anthony B_4

I am a current client of this provider

They need to provide more services, like physical therapy. They could provide more services.

August 02, 2018

By Irma F

I am a current client of this provider

We have the nurses here as well. There's not much they can do anymore because he is just taking water from a spoon and he is declining. I couldn't do what they're doing. I've found that everybody works well with my son.

July 27, 2018

By Emily

I am a current client of this provider

There should be the same caregiver coming to the client. Based on the schedule, there is always a new caregiver and the client doesn't always connect with that person. The client would like consistency.

July 19, 2018

By Holly B

I am a current client of this provider

They do what I would have had to do otherwise. They provide me with someone with expertise. They could make me be more aware of what they provide and when the caregivers will be here.

July 17, 2018

By Meryl M

I am a past client of this provider

They could have tried to provide me with the hours that I needed. There was a time when a caregiver came to bathe my husband, but the agency wouldn't let the caregiver leave until their three hour shift was up, so the caregiver just sat there for the rest of the time.

July 17, 2018

By Eddie G

I am a current client of this provider

I would like the caregivers for at least ten hours a week. They are doing okay and I am satisfied with them.

July 02, 2018

By Scott M

I am a current client of this provider

I know that my loved one is being checked on frequently. His blood-pressure is under control and he is taking his medications. I don't know what they could do better, but I haven't seen a 10 yet. This is my first experience with in-home help.

June 21, 2018

By Mary F

I am a past client of this provider

Someone was always there to do things for me. I was very pleased with the service because they kept their appointments.

June 18, 2018

By Monika L

I am a current client of this provider

It has a positive impact because it helps me with my daily care. The qualifications for the aids need sot be higher. I can talk to the nurse and they give me some input about certain situations.

June 06, 2018

By Frank F

I am a current client of this provider

I can't care for him, and it helps. It makes me feel very good. Some aides are better than others. The one he has now is excellent, she's unbelievable. She brings food for him, walks him, showers him, and she's constantly with him. She constantly engages in conversation with him.

June 06, 2018

By Kevin O_2

I am a current client of this provider

They show up on time and they never miss my loved one's shots. They have excellent caregivers and they're doing a really good job.

June 06, 2018

By Marion G

I am a current client of this provider

The caregiver is very helpful. I'm happy with the service.

May 22, 2018

By Sean P_1

I am a past client of this provider

Obviously I needed treatment, and without it, I wouldn't be able to walk. They would reach out if there was a problem, and we could talk with the coordinator and he would come out.

May 15, 2018

By William R_1

I am a current client of this provider

I don't get around much anymore, but they take me out for a walk and to do my exercises. Some caregivers are really good, and some are just starting out. But some are really good.

May 15, 2018

By Helen O

I am a past client of this provider

They have helped the most by providing me with the services I needed and by following through when there was a problem and correcting it. I would say they are very conscientious and they follow through with whatever needs to be done.

April 18, 2018

By Earl R

I am a past client of this provider

That they were on time, caring, intelligent, and engaged both my father and mother in conversation. I was able to trust that my father was being taken of so I could go out.

April 10, 2018

By Wallace S

I am a current client of this provider

If there are ever any sort of issues with caregivers, they will quickly change out with a better caregiver that fits. I know that my father is in good hands with BrightStar Care.

April 04, 2018

By Edmond R

I am a current client of this provider

Our caregiver helps whenever my husband needs help with. They help by giving him a bath.

April 02, 2018

By Theodore F

I am a current client of this provider

They do a good job. I would tell a friend that they take care of me and my wife. They also make good meals. The provider was helping me shower, and they helped me clean my body really well. They made the lunch I wanted, and then they gave me a neck rub.

March 14, 2018

By Janet L

I am a current client of this provider

They are very attentive to my problems to resolve any issues I have. It's given me a life again because they have somebody here to stay with my dad, so I can volunteer at a medical facility that I enjoy.

January 19, 2018

By Harvey S

I am a current client of this provider

They don't get my medicine on time. I have two prescriptions that are two weeks behind and last week they only gave enough medications for one week instead of two weeks.

January 05, 2018

By Fulton M

I am a current client of this provider

They are very good. I have faith in them. I have used BrightStar Care a couple times in the past when they helped me out of some trouble. I have a lot of faith in the president of BrightStar Care.

November 28, 2017

By Jerry S_5

I am a current client of this provider

BrightStar Care has been responsive, attentive, and overall very good. They have done everything I could ask. I can actually leave the house for an hour at a time because of the services from BrightStar Care.

November 16, 2017

By Reynaldo R

I am a past client of this provider

The caregivers from BrightStar Care were excellent and they did what they said they would do. I needed BrightStar Care to be here, and they made the whole care process a lot easier.

October 20, 2017

By Frederick V_1

I am a current client of this provider

I am very happy with BrightStar Care and the office treats me as good as my aid does. I cannot thank BrightStar Care enough for what they do and how they treat their employees. The manager and I are on a first name basis.

October 03, 2017

By Edward R_1

I am a current client of this provider

I would tell a friend that BrightStar Care cares about me and they are dependable. BrightStar Care has helped me with things that I can't do.

October 03, 2017

By Ralph J_3

I am a current client of this provider

I would tell a friend that BrightStar Care has great care and that they are punctual, which I really appreciate. BrightStar Care has made my life easier by helping do things for me, and it makes me very happy.

September 27, 2017

By George R_2

I am a current client of this provider

BrightStar Care has excellent aides who are very compassionate and caring. BrightStar Care makes my life much easier because they help with my loved one's needs, like showering, cooking, and cleaning. They are very compassionate.

September 25, 2017

By Elaine H

I am a current client of this provider

BrightStar Care is informative and helpful. BrightStar Care provides nursing care for my grandmother.

March 14, 2012

By Privatepatient

I am a past client of this provider

They sent me a caregiver who was so nice and caring. I was happy and well taken care of. AThey also had a nurse check in on me each week. Very nice people
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About BrightStar Care Ft. Lauderdale / Pompano Beach E

BrightStar Care Ft. Lauderdale / Pompano Beach E is an in-home care provider serving Fort Lauderdale, Florida and the surrounding area. BrightStar Care Ft. Lauderdale / Pompano Beach E offers non-medical services in the home, such as meal preparation, housekeeping, and transportation. Contact the provider for more details on home care services and rates.

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