VITAS Healthcare Daytona Beach, FL

Offers Hospice

5 Reviews
Call (800) 973-1841
VITAS Healthcare (800) 973-1841

Reviews of VITAS Healthcare

5 Reviews Write a review

Hospice Reviews for VITAS Healthcare

August 21, 2014

By Disillusioneddaughter


From 10/11/11 thru 8/19/12 my mother was a patient with Vitas Hospice. A ten month period which charged Medicare for $168,400.00+ for ten months. Mother had a heart condition. A month after signed up with Vitas mother dressed up and looked so pretty in her outfit to take her Vitas nurse out to a formal lunch. Then we went shopping. Amazing strength for a woman with a diagnosis of less than 6 months to live? For the rest of my life I will feel guilt for signing my mother with Vitas Hospice. I had no idea when the managing RN would extend her visits by sitting in the living room joining me while I was watching tv and my mother sleeping in bed that these periods were being recorded on the records as time spent with my mother and "counseling daughter". I remember feeling quite annoyed at the intrusion, but we really liked this nurse so tolerated her intrusions, but had no idea these hours were being recorded as her "hours" on my mother's Vitas records. I thought she was just "hanging out". Any consultation about my mother's condition would only take a couple of minutes, yet this was recorded on many occasions falsely as "counseling" and "extended counseling". I discovered other discrepancies and falsifications in my mother's records regarding myself. I walked in on Vitas aids and nurses handling my mother in an unnecessary physical manner that would cause pain to my mother's already damaged shoulder. I complained to Vitas Hospice that certain nurses were attempting to over use sedating drugs that were not necessary. Subsequent to my mother's death, I discovered that during her time with Vitas Hospice, her Vitas physician was being investigated by the Department of Health, Medical Board, for overprescribing medications in his other practice which resulted in an Administrative Complaint accusing medical malpractice, Settlement Agreement, and Final Order which resulted in numerous disciplinary actions including permanent restriction to own or practice in a pain management clinic. I have discovered other disturbing entries in my mother's records and all facts herein can be verified. Attempts on my part to communicate with Vitas have been ignored. They have refused to give me "all" the records, but I have obtained the nursing records and "other" records such as MOR's and Telecare calls. I know the truth. I must say that there were some very caring attending nurses and aids that did show my mother great care and kindness, but because of the negativity I myself know of, I will forever regret signing my mother up with this particular hospice and for falling for the false diagnosis of less than 6 months to live. I simply did not know or understand. Nor did I know the difference in a for-profit hospice and a not-for profit hospice. I foolishly trusted.
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About VITAS Healthcare

VITAS Healthcare, the nation's leading hospice provider, delivers comprehensive care for patients facing life-limiting illness. Services include Intensive Comfort CareSM for acute symptom management; after-hours Telecare with immediate access to clinicians; specialized offerings for veterans and AL/LTC residents; educational in-services, grief/loss programs; outcome measurements and more. For more information, please visit us at or call 800.93.VITAS.


We offer pet, music, massage, physical, occupational and speech therapies. Veterans recognition, ongoing bereavement groups, community room and resource center in New Smyrna Beach available to anyone, and are forming a Spanish speaking male-only caregiver support group.

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