I can reach them whenever, day or night.
I like how I can work with them. They give me a choice on the caregivers.
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Reviews of Right at Home Central Pinellas
Home Care Reviews for Right at Home Central Pinellas
August 25, 2021
I am a current client of this provider
August 25, 2021
I am a current client of this provider
They need to show up on time.
They need to be more reliable.
August 11, 2021
I am a current client of this provider
When she has services it can be anywhere between bad and outstanding, it really depends on the health aide. When they come and don't do a good job, it's because they don't have experience with a bed-bound patient.
I think their customer service is very good.
August 09, 2021
I am a past client of this provider
We were doing everything ourselves, and they took a lot off our shoulders.
I would recommend them because they got me the help so quickly when no one else could. It was amazing!
August 06, 2021
I am a current client of this provider
She is only here 2 days a week, but she is always willing to help.
I've only had one caregiver, and she is terrific.
August 06, 2021
I am a current client of this provider
I am able to leave the house and my mom is safe in their care.
They have efficiency with the communication.
August 06, 2021
I am a current client of this provider
I need the services, that's for sure. I need them to let me know in advance so I can notify the gates. That's the one thing I'd really like them to do in advance.
They seem to have quality people that come out.
August 04, 2021
I am a current client of this provider
The way they communicate with him is positive.
I like that the people are very friendly.
July 28, 2021
I am a current client of this provider
They have helped us by providing needed services for my mom since I am not always able to be there.
I would like to see their communication and consistency of service improve.
July 19, 2021
I am a current client of this provider
They are providing companionship for me. She goes out of her way to complete my needs.
My caregiver is reliable, considerate, and they respect my time.
July 19, 2021
I am a current client of this provider
There are things I cannot do because of my health problems, so if I need help with the shower, she is right there to help me.
I had several people come in who were unsatisfactory and Right at Home kept working and working until they found the right person and now she is awesome. She goes above and beyond and I am very happy with her and the company.
July 08, 2021
I am a past client of this provider
They didn't show up. One or two caregivers came on time, but the rest of them didn't show up on time.
I would like them to provide more consistent care.
July 08, 2021
I am a current client of this provider
We have a consistent schedule with the same person. Also, for me as his wife, I have time to do other things and have someone who takes care of him.
The agency is responsive when we need them.
July 08, 2021
I am a current client of this provider
Their availability has been hit or miss. We have been left without coverage, which is because of them and a staff shortage.
I think they just need to be more honest!
July 08, 2021
I am a past client of this provider
The services helped allow me to do things I wouldn't be able to do otherwise.
I would recommend them because the caregivers were great.
July 08, 2021
I am a current client of this provider
I have had the services for months and in one month I get one visit.
I wouldn't recommend them because they do not show up.
June 24, 2021
I am a current client of this provider
They give the client daily bathing, changing, and helping with walking for my mom.
They need to work on the communication with us, and they need to have better staffing. They also need to be more consistent. I had to find my own caregiver to help.
June 18, 2021
I am a current client of this provider
They are there helping. They are always on time and everything is done.
I really love my caregiver, and everyone is very nice and helpful to me.
June 17, 2021
I am a current client of this provider
They clean my bedroom and mop the house.
They have given me good services. They do a lot for me like clean my clothes.
June 17, 2021
I am a current client of this provider
They've made my life easier by being here to take care of Philip.
They're very customer-oriented. They're very thorough and have great customer service.
June 10, 2021
I am a current client of this provider
The can improve in having continuous care and being reliable.
Sometimes, it is an excellent experience and other caregivers were not.
June 09, 2021
I am a past client of this provider
They need to show up on the schedule and they needed to get things done.
They had a schedule that I assumed would be here but they never got here.
June 09, 2021
I am a current client of this provider
The people are very positive and efficient. I didn't like having to call to see if someone is coming.
They sent good people and they were proficient.
June 09, 2021
I am a current client of this provider
They give me company and companionship.
I like that the people are good and they sent me really nice people.
June 09, 2021
I am a current client of this provider
They could show up when they are supposed to.
They could improve by hiring more people.
May 25, 2021
I am a current client of this provider
I have good service. They helped get a walker for me.
I finally got a girl to come three days a week, which is hard to do nowadays.
May 25, 2021
I am a current client of this provider
They make sure I get food, which is not always easy around here. I appreciate that.
I think they should be more on time when they come.
May 25, 2021
I am a current client of this provider
The services are beneficial for our needs. Our caregivers are very good, but we have not always had good ones.
I would recommend my caregiver to others, but not necessarily the company. The company can improve their communication. I have to reach out to them if we are not going to have service.
May 19, 2021
I am a current client of this provider
I am able to call and talk about what needs to be done with them and they send out an aide to match that.
I have recommended them to others. The training of the caregivers is good.
May 13, 2021
I am a current client of this provider
They have provided quality care for him. They prepare his meals for him.
I like that they sent me out a two month schedule.
May 11, 2021
I am a current client of this provider
They've made my life easier by making a herculean effort to fill the hours I request with a confident and pleasant person.
I would tell a friend that they're very earnest and attentive to your needs and they make every effort to fulfill your needs.
May 07, 2021
I am a current client of this provider
She is willing to go above and beyond what she is supposed to do. She was able to clean the floor really well. She is also ready to leave the store when I am ready. I love that she stays with me.
I didn't know who would come to her. I didn't want her to get substitutes that wouldn't help her out.
May 07, 2021
I am a current client of this provider
They show up and the people they send seem very professional.
They are responsive to our needs and they do what they are suppose to do.
April 29, 2021
I am a current client of this provider
They give me good services for what I ask for.
I like how they are nice and they care. They come to help me.
April 29, 2021
I am a past client of this provider
They were very responsive and quick.
April 28, 2021
I am a current client of this provider
The agency is helpful by calling us when someone can not show up and they do what we need them to do.
I like that they provide good quality of care and send us a consistent caregiver.
April 14, 2021
I am a current client of this provider
They have improved my daily life and they seem like they really care about me.
I like that they are prompt and they are proficient.
April 14, 2021
I am a current client of this provider
I am able to function better and I get better rest. I don't get stressed out because they are here.
The girl is very nice and polite.
April 14, 2021
I am a current client of this provider
They have helped us the most by showering him.
I would tell a friend that they are reliable.
April 06, 2021
I am a past client of this provider
They keep him safe at night.
I like that the caregivers that they sent are nice and patient with him.
April 06, 2021
I am a current client of this provider
I can't do things on my own. They help me with the things that I struggle to do.
My caregiver is very nice and friendly.
March 28, 2021
I am a past client of this provider
They always sent people whom were inexperienced, lazy, was often late and left early. When I called the office they were very rude and wouldn't let me speak to management or the owner.
Provider Response
Right at Home Pinellas apologizes for how you feel. We strive to meet the expectations of every client. We also pride ourselves as owners to be available at all times to our clients. I would love to get more feedback so we can remedy this issue. Thanks, Jeramie Snelling, Owner.
March 19, 2021
I am a current client of this provider
The most important thing they do is to take care of him due to his sight problems. They also provide companionship and massages. He feels comfortable around the caregiver.
I like the personnel that they send us.
March 17, 2021
I am a current client of this provider
The services allow me to have freedom and to not feel like I always have to be there.
The company has done an excellent job. They really work with you to get the hours that you need.
March 16, 2021
I am a current client of this provider
They do what they are supposed to do, but they have not shown up too much.
They have been sending out people, but they are not giving me the hours needed since they are short-staffed.
Provider Response
Right at Home Pinellas apologizes for how you feel. We strive to meet the expectations of every client. We also pride ourselves as owners to be available at all times to our clients. I would love to get more feedback so we can remedy this issue. Thanks, Jeramie Snelling, Owner.
March 12, 2021
I am a past client of this provider
The companion caregiver just sat around and also dropped my husband. It was honestly excruciating.
I made it clear the level of care that I expected and they didn't give that care to us. One caregiver was especially bad. The workers never saw the list of my expectations that I gave to the office.
Provider Response
Right at Home Pinellas apologizes for how you feel. We strive to meet the expectations of every client. We also pride ourselves as owners to be available at all times to our clients. I would love to get more feedback so we can remedy this issue.Thanks, Jeramie Snelling, Owner.
March 04, 2021
I am a past client of this provider
My mother got much better and I feel like a good portion of it is because of Regina who took care of her.
Lisa went out of her way to fit the needs of my mother. She placed one caregiver with my mother and she knew we were concerned with COVID.
March 04, 2021
I am a past client of this provider
I don't know if the agency could make my life easier. The two people I had come here are very friendly and did what I told them to do with a smile.
They are very friendly and flexible. Sometimes they will call me if my caregiver couldn't make it or if I had a doctor's appointment.
March 03, 2021
I am a current client of this provider
They will put back someone who I have asked them not to send back at times.
I would like to see improvement on communication.
February 22, 2021
I am a current client of this provider
When they show up they are good to help, they spend time with her and they help me with laundry.
They need better communication about schedule changes.
February 22, 2021
I am a current client of this provider
They help most by keeping my house in shape and laundry done.
I love the person they gave me and she does a lot for me. She is an awesome person.
February 09, 2021
I am a current client of this provider
They could be more consistent. When they are there they do a good job.
I would like them to provide caregivers who are on time and don't leave early.
February 09, 2021
I am a current client of this provider
They shower me.
They are very caring. They are very up on my needs.
February 09, 2021
I am a current client of this provider
They are very helpful and nice.
I would tell them to depend on them. Thank God for the help they provide.
February 09, 2021
I am a current client of this provider
They could have a better understanding of what needs to be done and then do it.
I'd like to see them follow the plan that was set out better. They don't seem to transition well between caregivers.
February 03, 2021
I am a past client of this provider
I had to go and reach out to one of my neighbors and pay them to come in and help me
The hardest thing was trying to have someone reliable come on a regular basis.
Provider Response
Right at Home Pinellas apologizes for how you feel. We strive to meet the expectations of every client. I would love to get more feedback so we can remedy this issue. Thanks, Jeramie Snelling, Owner.
February 03, 2021
I am a current client of this provider
The caregiver we currently have is amazing and does a good job at providing the care we need.
I would like for them to improve their communication with me about the care.
January 12, 2021
I am a past client of this provider
We need someone who cares and is not just there for a job but cares about the clients too. They need to understand that they are here to do a job and it's not about them.
It's all the little things that make the quality good like being aware of what the client needs are.
Provider Response
We are sorry you feel our services did not meet your expectations. We pride ourselves on making our clients our top priority. I would love to get some feedback so we can hear what we can do better. Thanks, Jeramie Snelling, Owner.
January 12, 2021
I am a current client of this provider
They help me clean, they take me shopping, and they do everything I need.
They go out of their way to help you.
January 11, 2021
I am a past client of this provider
They cooked, bathed her, and stayed with her to keep her company.
They were pretty punctual.
January 06, 2021
I am a current client of this provider
They take care of the things that I need taken care of.
They have always been there for me when I needed them.
January 06, 2021
I am a past client of this provider
I didn't have to worry about her. They made sure she ate and got her medicine.
I like that they were very efficient.
December 19, 2020
I am a current client of this provider
They would bend over backwards for us and it has made our lives easier.
During Covid, we had gone through several agencies, and Right at Home just made it happen.
December 17, 2020
I am a current client of this provider
The caregivers spend time communicating with my husband. They help me around the house and go on walks with my husband.
The girls in the office work with our schedule changes with doctors appointments and such.
December 16, 2020
I am a current client of this provider
They have been very responsive.
I really like the director and how I can text her and she gets back to me immediately.
December 15, 2020
I am a current client of this provider
The people here are caring, attentive, helpful, and great to talk to.
There is a specific caregiver I would recommend, but not so much some of the others. It has also been difficult to communicate during covid.
December 14, 2020
I am a current client of this provider
Caring.com referred me to Right At Home services for my mother's extensive in home health care. Right At Home has been an answer to our prayers. We had been thru numerous agencies prior to Right At Home & had experienced nothing but complete frustration & let down with people not showing up for their shift along with inadequate care giving. The compassion, care & concern of each person I've dealt with, including the schedulers, has been nothing short of spectacular. The difference between Right At Home & the other companies we used is like night & day. You can tell that they have a sincere compassion for your loved one. Our family feels so very blessed & grateful to have been referred to them. Knowing my mother is finally getting the care she needs has alleviated so much stress on our entire family. I'm 100% certain that they sincerely care about my mother's well being. I highly recommend them. Food, facilities & activities do not apply here so I gave 5 stars to insure Right At Home received the rating they deserve
December 04, 2020
I am a current client of this provider
The services provided by Right at Home have really helped. My mom is more interactive with the services, but they both enjoy the caregivers. They bring out the best in them.
I would recommend Right at Home because they are experienced and positive.
December 04, 2020
I am a current client of this provider
I have been having them a lot in the evenings and they have been able to do a lot of nighttime things that I am unable to do on a regular basis.
I found the quality of care better than the last place I had.
December 04, 2020
I am a current client of this provider
They could monitor their staff's arrival and departure times. Some girls come late and there are some errors in the time clock.
They could have a little better communion in some cases.
November 25, 2020
I am a current client of this provider
He is difficult to take care of so it's hard know how he feels about the caregivers. They are good at understanding that.
I like that I can call and they are really good at providing coverage on the spot.
November 25, 2020
I am a current client of this provider
They help me when they're there. They help me get dressed.
They need to get more girls.
November 21, 2020
I am a current client of this provider
They should bathe and take care of my mother that way.
They should work on their punctuality and reliability.
November 19, 2020
I am a current client of this provider
I'm home bound, so I really need every bit of help I can get. The aides who come are wonderful.
The office could be better at communicating.
November 18, 2020
I am a past client of this provider
I couldn't have done it without them. They did the shopping for us and they put the groceries away.
Amy came out and did the paperwork and all of the people they sent out were great.
November 16, 2020
I am a current client of this provider
It's been helpful by giving me a little bit of a break but I haven't been able to get much of a break.
The caregivers who have come have been very young and inexperienced. I thought they should have had better training and more experience.
November 06, 2020
I am a current client of this provider
They come over and dust the furniture, sweep and mop the floor, and even clean the bathroom.
They are a quality company.
October 28, 2020
I am a past client of this provider
When she was here it helped.
She was not reliable coming. She was supposed to come three times a week and I would be lucky to get her twice. They would not call to notify me she was not coming.
October 27, 2020
I am a past client of this provider
Sometimes there was not consistency in keeping the same nurse. In her situation, you need someone who is trained. We need nursing health in all honesty.
I did like that they were prompt and they would try to get someone scheduled.
October 19, 2020
I am a current client of this provider
They've helped my loved one tremendously and I get to take a break when the caregiver comes. I look forward to Monday when they come, so I can do stuff for me rather.
They always have someone come if a caregiver doesn't show up.
October 13, 2020
I am a current client of this provider
Brian won't let anyone touch him so all they are able to do is watch him.
They are unreliable and I can go a week without having anyone.
October 13, 2020
I am a current client of this provider
She has helped me in so many ways. It has made a difference and helped me get on a more normal schedule every day.
I like the person that they have sent me recently and who's currently with me.
March 20, 2020
I am a current client of this provider
They bathe me, dress me, and get me ready for the day.
They could same the same person each time.
March 18, 2020
I am a current client of this provider
I need the help because I am the only one that is home. I lost my husband and I worry a lot so I need the help.
I think the people have been nice to me.
March 17, 2020
I am a past client of this provider
It depended on the caregiver. One of them took off early, one time a caregiver was on the phone when I got home, and I kept getting different caregivers.
They have good and bad caregivers.
March 12, 2020
I am a current client of this provider
They help me a lot. They need to let me know all the time if something changes or happens.
They never keep their word when they come. Sometimes they don't show up or contact me when they change people. When I request somebody they never come.
March 09, 2020
I am a past client of this provider
They helped her clean and cook.
They were always good and always on time and there when I needed them.
March 05, 2020
I am a current client of this provider
They do things that I cannot do.
They should get people here every time they are supposed to.
February 25, 2020
I am a current client of this provider
I am going through a difficult period in my life and am dealing with less energy, so having them here first thing really saves me for a good part of the day.
Some of the caregivers have been wonderful, some have not.
February 18, 2020
I am a current client of this provider
They get my wife ready for me so I can go to work in the morning.
If you can get the right aide, you are good, there are no problems.
February 10, 2020
I am a current client of this provider
I like that I can get away from the house to do my errands. I know my loved one is in good hands with them.
All the ladies are experienced, and they do not need to be specifically asked before doing something.
February 06, 2020
I am a current client of this provider
The attendant is so caring and he's very aware of my father's needs.
There is really good communication. When he has to go to the hospital, the caregiver calls or texts to let me know.
January 28, 2020
I am a current client of this provider
They do my exercises, they are professional.
I like the therapist. They are personal and do their work. They have a good sense of humor.
January 21, 2020
I am a current client of this provider
The person that I have now is helpful, but if it is there is someone else that has to come, we still have to be there. They need to train and hire more reliable people.
I have someone that is good, but when they send someone else, they just don't seem to care.
January 20, 2020
I am a current client of this provider
They do a lot to give my loved one a life, because otherwise, he is pretty much stuck at home.
It has changed since I started with them, but they have been consistent and have never missed a day.
January 14, 2020
I am a current client of this provider
The girl I have now is excellent. I don't even have to tell her what to do, she just comes and does what she needs to.
All the services that they provide are great because the girl I have now is amazing.
January 09, 2020
I am a current client of this provider
She is the best person I have ever had.
It depends on the person. I complained enough, and it took them awhile to find someone, but now she's great.
December 30, 2019
I am a current client of this provider
She gives them a hard time sometimes because she doesn't want help, so there's nothing they can do about that.
I have recommended them already before. I like them being there with my mom.
December 19, 2019
I am a current client of this provider
We can fully depend on them.
They are very reliable.
December 17, 2019
I am a current client of this provider
I have a hard time getting around. They pick up the slack to take care of my loved one.
I like that they work with me well.
December 17, 2019
I am a current client of this provider
I couldn't do without them.
I think they could improve as far as letting the patient know who is coming more ahead of time.
December 13, 2019
I am a current client of this provider
She helps me in the shower and prepares meals for me. She also does pretty good housekeeping.
My caregiver is very attentive, helps me with my showers, and does a lot of things for me.
December 12, 2019
I am a current client of this provider
They take care of my husband, which gives me the time to myself that I need.
I think they need to communicate better with me.
December 09, 2019
I am a current client of this provider
They are able to help out and make caring for my parents easier. They help me out a lot.
The services they provide are really good.
December 09, 2019
I am a current client of this provider
They clean the house. They clean the clothes.
We are happy with them. They do everything we ask them to do.
November 21, 2019
I am a current client of this provider
They are very helpful for our situation.
The health care worker is very kind, receptive, helpful, and nice.
November 21, 2019
I am a current client of this provider
I'm glad that I have them, and I'm satisfied with this last lady.
They can send better aides.
November 20, 2019
I am a current client of this provider
Me and my husband are elderly. We aren't able to do everything at home. This girl helps us with everything.
When I need them, they usually respond. I have a good girl that comes. She does everything that I want.
November 16, 2019
I am a current client of this provider
I cannot do it all myself, so they make my life livable.
I had some adjustment issues. The first person was great, and he was with us every day for a long time then he left. Then I went through people that I liked, but their work ethic and reliability was lacking.
November 16, 2019
I am a current client of this provider
My husband is improving.
I like their professionalism and knowledge.
November 07, 2019
I am a current client of this provider
I am a veteran, so I am old. When they come, it helps me out.
I like that they are very friendly. I am very satisfied.
November 07, 2019
I am a current client of this provider
They send people that are able to handle the situation.
I like that they are reliable.
November 07, 2019
I am a current client of this provider
My caregiver is able to provide the care that I need.
I like the that caregiver always comes at the right time.
November 07, 2019
I am a current client of this provider
The need to have people come on the day they are supposed to.
They need to have people show up to work on time.
October 29, 2019
I am a past client of this provider
I was able to get out and go shopping while someone was here with him.
I really like the caregivers that they sent to our home.
October 28, 2019
I am a current client of this provider
I like that the caregiver will help me on the telephone.
The care is perfect. She was so helpful for me today. I couldn't have done it without her.
October 28, 2019
I am a current client of this provider
They take some of the care needs away from me and my busy schedule.
I like the current caregiver. She is doing a good job with my mother.
October 22, 2019
I am a current client of this provider
They help with the household chores. They do the wash and fold the clothes.
They're all friendly and nice. They work around my schedule.
October 22, 2019
I am a current client of this provider
If I did not have them, I would not have the quality of healing I have right now.
I like the quality and professionalism.
October 09, 2019
I am a current client of this provider
They make sure that if the normal caregiver can't make it, they send someone else.
I like that they come on time and leave on time.
October 09, 2019
I am a current client of this provider
They are very caring.
I like that they are dependable.
October 07, 2019
I am a current client of this provider
I want them to come on Sundays.
I'm getting good service.
September 05, 2019
I am a current client of this provider
They can be dependable.
They need to make sure that the people who they schedule show up.
September 05, 2019
I am a current client of this provider
They could just get me consistent, good caregivers.
They could get consistent caregivers.
September 05, 2019
I am a current client of this provider
My mother has always enjoyed their company.
Everybody is on time and courteous.
September 05, 2019
I am a current client of this provider
I have the aide for couple of days a week. She does a lot of things for me, especially since I just had an operation.
They need to improve their communication.
September 05, 2019
I am a current client of this provider
We could use help with dressing, undressing, and getting in and out of bed.
They only help us with bathing. Other than that, they don't provide us with any other services.
September 05, 2019
I am a current client of this provider
They help the most by doing our wash and our ironing.
I like the caregiver that comes to our apartment. She does a wonderful job.
September 05, 2019
I am a current client of this provider
It is very good because I get help in taking care of him. The three hours they are there are great.
We have been with them almost two years. It has been very good. The girls have been very good.
September 05, 2019
I am a past client of this provider
They were able to give me time to get out, go to the store, or go to meetings. They gave me time to do a myriad of things I could not do otherwise.
We had a personal caregiver that was with us six days a week.
September 05, 2019
I am a past client of this provider
They could have had a more consistent and competent provider.
I like that they found people to come.
August 27, 2019
I am a current client of this provider
They are with him and it gives us a break.
I like that it works on my schedule.
August 23, 2019
I am a current client of this provider
The biggest impact is that they take care of his shower and personal needs in that regard. That is something I don't feel comfortable doing, and he is weak.
It has worked so well for us, and we count on it.
August 23, 2019
I am a current client of this provider
They have helped the most by providing help in any aspect of life.
I like that they are reliable.
August 22, 2019
I am a current client of this provider
Its huge help. The girl gives her a thorough bath. She does the things I hope I never have to do.
The woman that comes now steps through the door and is ready to work instead of eating lunch or something.
August 14, 2019
I am a current client of this provider
They just need to communicate with me better. I have an aide come twice a week, but sometimes they do not tell me that the aide cannot come or if they are going to be late. Three of the aides are supposed to use the phone apps, but sometimes the apps do not work and I have to sign a paper that says that they worked.
I would like the commutation to be improved.
August 14, 2019
I am a current client of this provider
She loves to talk and the aides communicate with her.
I like the communication, their attitude when they call, and that they are professional. If an aide cannot come, they call me and let me know or leave me a message.
August 07, 2019
I am a past client of this provider
I did not have the time to be there. That is where they came in.
The staff there was really great.
July 30, 2019
I am a current client of this provider
They give her companionship and help her on a day-to-day basis. It relieves my dad.
I like their services. The caregiver that takes care of my mom is really good.
July 29, 2019
I am a current client of this provider
She takes initiative and also runs errands for me.
They send me good caregivers that help me.
July 19, 2019
I am a current client of this provider
They will check my bills and wash my clothes.
The people that come to take care of me are very nice and do a lot to help me.
July 19, 2019
I am a current client of this provider
I cannot compare them to anybody, but I like them with with the way that they are for us.
They are pretty good with following up.
July 16, 2019
I am a current client of this provider
The office is so engaged!! They put the right caregiver with you. They made sure they matched the perfect person for me!
June 10, 2019
I am a current client of this provider
They could provide caregivers that understand the needs of their clients.
I would like to see quality caregivers that understand the needs of the clientele.
June 10, 2019
I am a current client of this provider
They could come by when I need them to. They don't ever show up.
They can be more dependable.
May 07, 2019
I am a current client of this provider
She gives me time to do other things. It also gives me a break from dealing with someone with dementia.
They need to be more dependable.
April 04, 2019
I am a current client of this provider
We have had different caregivers.
They could be better tuned to my needs.
April 04, 2019
I am a past client of this provider
On every level, the skills and the tasks they provided were very thorough. They were very professional. We had other agencies where the girls would just sit and these girls didn't do that. They were on top of everything.
I like their professionalism, promptness, and everything. The girls that they sent were professional and skilled. They were wonderful.
March 20, 2019
I am a current client of this provider
Right now he has a male caregiver and that has really helped him. He likes to have a male companion because they talk about sports and stuff like that.
They are very reliable.
March 20, 2019
I am a past client of this provider
They could have been consistent with their efficiency.
They could have improved the quality of the staff and caregiver.
March 20, 2019
I am a current client of this provider
They already do everything, but it does not improve my life substantially.
I like that they get stuff done quickly.
March 08, 2019
I am a current client of this provider
They make sure that I have somebody here to help me.
Right at Home does a very good job, and I am happy with them.
March 08, 2019
I am a current client of this provider
The burden is taken off my head when someone comes in and takes some of responsibility of caring for her.
I can always talk with them if I need to.
March 06, 2019
I am a current client of this provider
Their services are very necessary, and we couldn't do it without them.
They are easy to work with and have good customer service. They have sent us some very nice and quality aides.
February 26, 2019
I am a current client of this provider
They could have better communication skills.
They have been able to deal with the difficulties.
February 20, 2019
I am a current client of this provider
I got shot and I laid in a coma for four months and my joints got stiff. They said I would never walk again, but here I am walking.
Right at Home is good. As far as I am concerned, they are doing what they need to.
January 21, 2019
I am a current client of this provider
I am a professional and I know that my mother needs somebody to take care of her, and it really helps me that this company provides the service that they do.
They are very personable and they take an interest in my mother. They are caring.
January 16, 2019
I am a current client of this provider
The caregiver has helped me emotionally, and I recently became a widow. She helps me spiritually as well.
I like this agency because they provide me with a great caregiver.
January 09, 2019
I am a current client of this provider
They have made my life easier because they take care of my loved one.
I like that they provide the services we require.
December 10, 2018
I am a current client of this provider
Right at Home Central Pinellas offers aides for my dad, mostly for the night shift from 10 p.m. to 8 a.m. The service has been good. They made a mistake of billing me too many hours and nobody caught it, so now I'm trying to monitor that via my computer and phone calls when necessary. Overall, there haven't been too many incidents with my dad. They need to have a larger plan of care and it needs to be in a central place so everybody who comes in can see it.
December 06, 2018
I am a current client of this provider
They need to follow my directions more.
I'd like them to have more training on clients with paralysis.
Provider Response
We apologize for being unable to accommodate your request for shift times less than three hours. We have determined that in order to ensure that our clients receive consistency and continuity of care, we ask all of our clients to allow for a three hour shift minimum. It appears that we are currently meeting your needs and we will of course be there for you in the future as your needs may increase. In spite of the issues you may have had with other agencies, you can count on Right at Home to be there when you need us. Thank you for the continued opportunity to be of service. Peter Snelling Executive Director
October 05, 2018
I am a past client of this provider
They took good care of her.
They were really reliable.
October 04, 2018
I am a current client of this provider
They have helped me get around.
They are very good.
October 03, 2018
I am a past client of this provider
They really didn't help my mother at all because when they would send someone, they would just go and sit and play on their phone. They didn't even speak my mother's language.
They would always call me and tell me that they didn't have anyone to send me a day before, especially on holidays.
Provider Response
It is our company’s procedure to alert our clients in the event of a schedule change. Since many clients do not wish to pay for services at the Holiday rates, we are frequently asked to rearrange our client’s schedules accordingly. In the event that we were unable to accommodate your request, we sincerely apologize. In addition, our company frequently conducts on site in-home visits. This is done to ensure the professional efforts of our staff and to allow for our clients to communicate to us any concerns they may have regarding the professionalism of our staff. We are also able to accommodate our clients with bilingual needs if requested. We regret if our staff did not meet your service expectations. Peter Snelling, Executive Director
September 11, 2018
I am a current client of this provider
I think they are a wonderful organization and I am very pleased.
When they say they are going to do something, they do it. I live alone so the company is really nice. They always check on me.
September 11, 2018
I am a current client of this provider
They can be more selective in the people they hire.
They could have a person that comes when no one shows up. I would like to have someone here for my schedule.
September 11, 2018
I am a current client of this provider
She socializes and she needs help having to take a shower and they provide that for her.
In the past years, she has had probably five different caretakers instead of one caretaker.
August 17, 2018
I am a current client of this provider
I am so glad that they take care of my husband's shower.
We have had two caregivers and both have been great. They do the work required and take care of my husband very well.
July 27, 2018
I am a past client of this provider
Some of the problems were unfortunately out of their control, even though they hire individuals and tell them to do or not to do things inside the home, it is out of their control on whether they will comply.
The corporate office staff was helpful, and for the most part, I think that the caregivers they hire are pretty good.
July 20, 2018
I am a current client of this provider
They help me with everything that I need. I have ten hour service and she does everything I ask.
They have helped with my health.
July 13, 2018
I am a current client of this provider
They take me to doctor's appointments and they take me shopping.
The people are well trained and they help me by assisting me in my daily living.
July 05, 2018
I am a current client of this provider
It is one time a week. They could give me a permanent caregiver each time I have a new caregiver. I try to help to explain, and they forget the first time and don't come back.
It is a good company. They make things clean.
June 26, 2018
I am a current client of this provider
They help me get up in the morning because I have a lot of things I have to take care of before my day starts. She makes breakfast.
I like one particular caregiver that comes a lot. She knows the house and does a great job. Yesterday we referred someone.
June 13, 2018
I am a past client of this provider
They could just give the client a bath and company.
The aide would come and have to leave early or didn't show at all. They would have to cancel. There was always something wrong.
June 05, 2018
I am a current client of this provider
The caregiver comes here and helps me with daily tasks that I can't do for myself.
The only reason I have Right at Home is because I want the caregiver that I have and she works for Right at Home. I didn't choose the company, I chose the caregiver.
May 21, 2018
I am a current client of this provider
It frees me up for at least two hours a day. My husband has Parkinson's and it gives me a breather for a time when the caregivers come.
I like that they are very pleasant. Everyone has been nice. If they can't show, they give a phone call letting us know.
May 21, 2018
I am a current client of this provider
My services have had a tremendous impact on my life because I cannot do my laundry or change my bed because of my back problems and other health problems.
I like the fact that my caregivers are prompt, and when they say they are going to be here, they will be here.
April 20, 2018
I am a past client of this provider
Most of the personal are well trained and they provide good care. The provider helped my loved one the most because he needed total care. The only thing that they lacked in a little bit was keeping the house clean.
April 05, 2018
I am a current client of this provider
They could send more reliable employees. Once, an employee didn't show up with their own car on a day we needed to shop, and she was only here for half of her two-hour shift. She was on her phone the whole time and she wanted to leave from the moment she walked in. When they're here, they're good. They make sure I don't fall and they clean the house. The substitutes aren't as good, though.
April 05, 2018
I am a current client of this provider
The individual that comes every month to help me out is easy to get along with and works hard. When the caregiver comes, she picks up my prescription and gets me my food.
March 23, 2018
I am a current client of this provider
I have had some problems that are hopefully now resolved, but they could have better communication going forward. My loved one has Alzheimer's and with the services, I don't have to worry that there will be problems while I am at work or at night.
March 19, 2018
I am a current client of this provider
I like their attention to my mother. They care and they are professional. I think they give excellent care. What they're doing is very good. I think my mom needs more attention and I talked to a local person about that.
February 06, 2018
I am a current client of this provider
We're very pleased with Right at Home. The caregiver has been on time and more than willing to help with anything we need. Right at Home has made my life easier because they've helped with grocery shopping and transportation. They prepare my husband's meals.
February 06, 2018
I am a current client of this provider
I would tell others that they are not very reliable. They don't seem to get caregiver in my home very well. My caregivers don't stay too long, and they either quit their jobs or quit on me. I don't require a lot from them. They just need to get me a caregiver who is decent and can do her job. At least someone that can stay around and who is not switched around.
Provider Response
While we regret any issues you may have had with our team members, we are pleased to hear that we have now established the level of consistency that you were looking for. The recent positive feedback you have provided about your current aide is welcome news. Sometimes, not always, it takes the right staff member for our client before they feel comfortable and confident in their aide’s ability to meet their care needs. Again we are pleased that we were able to address your issue in a positive way. Thank you for the continued opportunity to be of service. Peter Snelling Executive Director
December 07, 2017
I am a current client of this provider
Right at Home found a caregiver for my mother last minute. They are reliable and I can talk to the coordinator whenever there is an issue. I'm with happy with Right at Home. Their services help a lot because we're taking care of my mom at home.
November 17, 2017
I am a current client of this provider
Right at Home is good because my husband had a caregiver when he was alive and I have a caregiver for me. I'm very satisfied with my caregiver. However, it's not enough that she only comes two times a week, I would like to have more hours from her.
November 17, 2017
I am a current client of this provider
Right at Home has very good aides and I am in love with them. The caregivers are very thorough.
October 20, 2017
I am a current client of this provider
I ask people if they need home care and then recommend Right at Home to them. Right at Home is a good company that helps my mother out.
October 10, 2017
I am a past client of this provider
Right at Home took great care of me and I was satisfied. Right at Home allowed me to be able to not have to get up a lot in the day.
September 06, 2017
I am a current client of this provider
I wasn't able to go to the doctor without transportation and now the caregiver can take me there. The service can improve by the young people, they aren't too swift. I can give them a list of things to buy and they don't always come back with the right things.
September 06, 2017
I am a current client of this provider
I like the help that I have gotten, and I have to have somebody here for three hours. I need two hours of work, but I have to have three hours minimum. I physically can't do the things that the caregivers do for me, but I wish that I could do two hours a week.
September 05, 2017
I am a current client of this provider
The caregivers that come out are always friendly to me by being polite and helpful. My life is easier because the caregivers help me out around the house a little.
August 22, 2017
I am a current client of this provider
Right at Home is extremely responsive and matches caregiver with the client's needs and what you are looking for. They provide assistance while we are out of town to keep my mother-in-law safe.
July 26, 2017
I am a current client of this provider
Right at Home has been pretty good so far, even though they have had a couple bumps. That is because my wife isn't well, and if she doesn't like a person, that is a problem. Right at Home has been good for mine and my wife's quality of life by matching a caregiver to us based on my wife's needs.
July 18, 2017
I am a current client of this provider
Right at Home is good, the people that they send make it so I'm not in trouble. Right at Home does things that I can't do.
July 18, 2017
I am a past client of this provider
Right at Home did an outstanding job. However, they are expensive. Right at Home did an amazing job. The client had 24-hour care.
July 11, 2017
I am a current client of this provider
I'm satisfied with Right at Home because I have a good caregiver, she's attentive, and is helpful with everything. Without Right at Home, I wouldn't be able to be on my feet. They really help me and I'm grateful.
June 08, 2017
I am a current client of this provider
Right at Home is very friendly and the caregivers arrive on time. I am satisfied with my caregiver. Right at Home makes my life easier because I know someone will be coming. They do the cleaning that I can't do anymore, like making my bed.
June 08, 2017
I am a current client of this provider
Right at Home provides good caregivers for me most of the time, but some don't work as well. Right at Home needs to have the caretakers be here when they are supposed to show up. They need to be on time. They need to listen to how I want things done.
May 09, 2017
I am a current client of this provider
The caregiver from Right at Home that I had was a charm. However, now we have had so many that I can't keep track. They are trying to be a good company, however. The caregiver has been able to walk the client around and run errands with her around town. My mother needs to get her exercise. So the impact is great if the caregivers do what they are supposed to do.
May 09, 2017
I am a current client of this provider
So far, I have had excellent care from Right at Home, and I am completely satisfied. If I didn't have Right at Home, I would be completely lost. I need someone to look out for me, and Right at Home does that for me.
May 03, 2017
I am a current client of this provider
We are so pleased with the professional service our family received from this agency with regards to care for my father. We contacted them when we first realized during our Christmas visit that Dad needed help at home . They were able to immediately send someone to meet with us and discuss our options for having someone come into Dad's home and provide care, which is what he wanted. They then selected the most amazing and loving caregiver and were there to introduce her to my Dad the first day we started. He really likes her and all of the other caregivers they provide. They are simply the best and none of us can imagine what we would have done if Right at Home wasn't there for us. Thanks so very much!!
April 21, 2017
I am a current client of this provider
I would recommend Right at Home because the company is great! The services help take care of my wife and are hands on.
March 08, 2017
I am a current client of this provider
Right at Home is conscientious and kind. The services from Right at Home make me feel like I can leave the caregivers and not have to worry that things won't get done.
September 27, 2016
I am a current client of this provider
I appreciate how caring the caregivers are to my mom. They help with her shower, dressing, exercises, and even clean out the cat litter box. The office staff is also always very helpful.
August 31, 2016
I am a current client of this provider
We are very pleased with Right at Home. The caregivers have special equipment they need to know how to use. The caregiver is clean, well groomed and has a good work ethic. She does anything we ask of her. If our caregiver is out, they find a replacement. She is always on time.
March 15, 2016
I am a current client of this provider
Very impressed with everything so far
My Mom likes the ladies who come to care for her
The business is very professional
June 26, 2013
I am a current client of this provider
Wonderful staff, always giving extra help and going the extra mile! A+++++ to Tawowit, rest of staff. My mom and I appreciate them greatly!
May 31, 2013
I am a current client of this provider
I have really enjoyed my time with Sue as she is a great help and a very good listener. She is a great friend!
August 15, 2012
I am a past client of this provider
Had a wonderful experience with Right at Home, expecially with my mother's caregiver, Linda S. I was in contact with RAH at least weekly and they even helped me find the ALF where my mother is now living. All Good!
March 12, 2012
I am a current client of this provider
I am very satisfied with Right at Home. The owner and employees genuinely care about their clients. Additionally, they are flexible and willing to work through the challenges that arise during elderly care.
About Right at Home Central Pinellas
Serving Pinellas County; Offices in Clearwater & St. Petersberg
Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.
Custom Care Plan
From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.
Caregiver Training and Care Supervision
Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.
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