Provider Response
We are sorry you feel our services did not meet your expectations. We pride ourselves on making our clients our top priority. I would love to get some feedback so we can hear what we can do better. Thanks, Jeramie Snelling, Owner.
January 12, 2021
Provider Response
We are sorry you feel our services did not meet your expectations. We pride ourselves on making our clients our top priority. I would love to get some feedback so we can hear what we can do better. Thanks, Jeramie Snelling, Owner.
January 12, 2021
January 11, 2021
January 06, 2021
January 06, 2021
December 19, 2020
December 17, 2020
December 16, 2020
December 15, 2020
December 14, 2020
December 04, 2020
December 04, 2020
December 04, 2020
November 25, 2020
November 25, 2020
November 21, 2020
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November 16, 2020
November 06, 2020
October 28, 2020
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October 13, 2020
October 07, 2020
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March 12, 2020
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February 25, 2020
February 18, 2020
February 18, 2020
February 10, 2020
February 06, 2020
January 28, 2020
January 21, 2020
January 20, 2020
January 14, 2020
January 09, 2020
December 30, 2019
December 19, 2019
December 17, 2019
December 17, 2019
December 13, 2019
December 12, 2019
December 09, 2019
December 09, 2019
November 21, 2019
November 21, 2019
November 20, 2019
November 16, 2019
November 16, 2019
November 07, 2019
November 07, 2019
November 07, 2019
November 07, 2019
October 29, 2019
October 28, 2019
October 28, 2019
October 22, 2019
October 22, 2019
October 09, 2019
October 09, 2019
October 07, 2019
September 05, 2019
September 05, 2019
September 05, 2019
September 05, 2019
September 05, 2019
September 05, 2019
September 05, 2019
September 05, 2019
September 05, 2019
September 05, 2019
August 27, 2019
August 23, 2019
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August 14, 2019
August 14, 2019
August 07, 2019
July 30, 2019
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July 19, 2019
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June 10, 2019
May 07, 2019
April 04, 2019
April 04, 2019
March 20, 2019
March 20, 2019
March 20, 2019
March 08, 2019
March 08, 2019
March 06, 2019
February 26, 2019
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January 21, 2019
January 16, 2019
January 09, 2019
December 10, 2018
December 06, 2018
Provider Response
We apologize for being unable to accommodate your request for shift times less than three hours. We have determined that in order to ensure that our clients receive consistency and continuity of care, we ask all of our clients to allow for a three hour shift minimum. It appears that we are currently meeting your needs and we will of course be there for you in the future as your needs may increase. In spite of the issues you may have had with other agencies, you can count on Right at Home to be there when you need us. Thank you for the continued opportunity to be of service. Peter Snelling Executive Director
October 05, 2018
October 04, 2018
October 03, 2018
Provider Response
It is our company’s procedure to alert our clients in the event of a schedule change. Since many clients do not wish to pay for services at the Holiday rates, we are frequently asked to rearrange our client’s schedules accordingly. In the event that we were unable to accommodate your request, we sincerely apologize. In addition, our company frequently conducts on site in-home visits. This is done to ensure the professional efforts of our staff and to allow for our clients to communicate to us any concerns they may have regarding the professionalism of our staff. We are also able to accommodate our clients with bilingual needs if requested. We regret if our staff did not meet your service expectations. Peter Snelling, Executive Director
September 11, 2018
September 11, 2018
September 11, 2018
August 17, 2018
July 27, 2018
July 20, 2018
July 13, 2018
July 05, 2018
June 26, 2018
June 13, 2018
June 05, 2018
May 21, 2018
May 21, 2018
April 20, 2018
April 05, 2018
April 05, 2018
March 23, 2018
March 19, 2018
February 06, 2018
February 06, 2018
Provider Response
While we regret any issues you may have had with our team members, we are pleased to hear that we have now established the level of consistency that you were looking for. The recent positive feedback you have provided about your current aide is welcome news. Sometimes, not always, it takes the right staff member for our client before they feel comfortable and confident in their aide’s ability to meet their care needs. Again we are pleased that we were able to address your issue in a positive way. Thank you for the continued opportunity to be of service. Peter Snelling Executive Director
December 07, 2017
November 17, 2017
November 17, 2017
October 20, 2017
October 10, 2017
September 06, 2017
September 06, 2017
September 05, 2017
August 22, 2017
July 26, 2017
July 18, 2017
July 18, 2017
July 11, 2017
June 08, 2017
June 08, 2017
May 09, 2017
May 09, 2017
May 03, 2017
April 21, 2017
March 08, 2017
September 27, 2016
August 31, 2016
March 15, 2016
June 26, 2013
May 31, 2013
August 15, 2012
March 12, 2012
Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.
From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.
Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.
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