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Home Helpers of East Tampa Brandon, FL

915 Oakfield Dr., Brandon, FL 33511

(800) 558-0653 (Call a Family Advisor)

4.69

(46 reviews)

Offers Home Care
Top rated on Caring.com

2022, 2023, 2024

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Reviews of Home Helpers of East Tampa in Brandon, Florida

4.69

(46 reviews)

    Top rated on Caring.com

    2022, 2023, 2024

    View More

    Provider of Choice 2024
    Home Care Pulse Certified 2024

    Nicole T_1

    5

    February 12, 2024

    I am a current client of this provider

    She has alzehemiers so they take really good care of her, based on her condition. They engage with her. I like the level of care that the helpers have.

    Kimberly M_9

    5

    January 29, 2024

    I am a current client of this provider

    There is someone there with what my mom needs in daily life. They help a lot. Ursula and Dominic were awesome- my mom really likes her caregiver.

    Anonymous_4553

    4

    January 9, 2024

    I am a current client of this provider

    I can't read or do anything, so I have to reply on my caregiver and that is going well. I like that they are fair, and all of them are very nice.

    Harollyn J

    4

    December 6, 2023

    I am a current client of this provider

    They help by keeping him company and they will fix him a snack. I like the young ladies that come see my dad.

    Anonymous_7655

    5

    November 29, 2023

    I am a current client of this provider

    The provider has helped me get out of bed and go to appointments. I like everything, they are attentive and kind.

    Gary B_25

    4

    November 2, 2023

    I am a current client of this provider

    Sheryl is in the terminal phase of Alzheimer's so there is no quality of life. There isn't anything they can do except be here. Ersela is top-notch. She's been here more than once and she sends great quality people. She's very engaged.

    Donna W_19

    5

    October 5, 2023

    I am a current client of this provider

    They provide the continuity and familiarity that we lacked with our previous home care company. Home Helpers is consistent and provides quality.

    Claudia V_1

    5

    September 12, 2023

    I am a current client of this provider

    They make the experience positive by just being here to help out when my mother cannot help my father. I like the ladies who come to help out my mother, they are very nice and sweet.

    Lisa W_17

    5

    September 6, 2023

    I am a past client of this provider

    They provided assistance with daily living. They were very kind.

    Laurel G

    5

    July 6, 2023

    I am a current client of this provider

    They're lifesavers. I am working trying to take care of family and run a household. It's a huge help for me to be able to use their service. The caregivers have helped the most by keeping the client active and engaged. I like the level of care they provide, the quality caregivers, and the communication they have through the website and texting. They're very flexible.

    Anonymous_7402

    2

    May 17, 2023

    I am a past client of this provider

    The agency could have better communication. I feel that they need to communicate with their clients either days before and not the day of, or the hours before the shifts start. I only had a couple of caregivers that just weren't good. They would sleep on the job, come when they want to come, and the list goes on.

    Provider Response

    Thank you for the feedback. We strive to schedule at least two weeks in advance however, we do need to react to last minute calls from a caregiver who cannot fulfill a shift. If a caregiver ever underperforms, we welcome a call to the office so that we may address the client’s concerns immediately. If we were aware of the problem with the caregiver mentioned, it would have been corrected. We have since grown our office team and greatly improved our communications. You and your family are our highest priority. We hope you will give us another try should you ever need in home care.

    Kathryn A_5

    5

    April 11, 2023

    I am a current client of this provider

    They work with me at the last minute and just have wonderful people working with them. I like that all of their people are wonderful.

    Graycell S

    3

    March 2, 2023

    I am a past client of this provider

    They only came twice out of all the times, and they didn't even come on time. When they said they're going to send someone to watch my mother, they should have sent someone to watch my mother. There were 3 times someone was supposed to come and nobody came. That was not good. The customer service was terrible.

    Suzanne G_10

    5

    January 9, 2023

    I am a current client of this provider

    They provide support, give me help in caring for both of my parents, and just give them companionship, running errands, and making sure they are cared for at home. They listen to you, they are responsive and attentive, and they have been able to fulfill our needs in any circumstance we have had. I would continue and recommend them to anyone.

    Nicole T_2

    5

    December 7, 2022

    I am a current client of this provider

    The biggest thing was before we couldn't have a life outside of home, so they have been able to step in and help him while we are away. He gets to stay home and be comfortable. I like that it is not something I have to schedule all the time, I can just reach out if there is a day that I need extra help.

    Ellen W_12

    5

    November 9, 2022

    I am a current client of this provider

    They get to know her; they talk to her on her level. I like the girls that come.

    Doris and Bruce S

    5

    September 2, 2022

    I am a current client of this provider

    Doris loves the people that come here. They will get her a light snack. I like that the owner is very hands-on.

    Anonymous_4889

    4

    July 9, 2022

    I am a current client of this provider

    The agency has been very helpful and nice. I really like that they are very nice.

    Tom L_11

    5

    July 7, 2022

    I am a past client of this provider

    We just needed someone to be with my father in law for a couple of hours. The caregiver was very professional, and caring.

    Jocelyn S_1

    5

    June 16, 2022

    I am a current client of this provider

    They provide help for my mother. They help with grocery shopping, going to medical appointments, and straightening up the house when needed. I like everything. I think that it is very well run and the people that they send are very professional.

    Jacquelyn H

    5

    May 6, 2022

    I am a past client of this provider

    I have MS and it helps me tremendously. They were wonderful. The lady I dealt with was fabulous and got me help when I needed it. She drove people when she need it. She did what she was needing to do.

    Judith C_11

    5

    March 1, 2022

    I am a current client of this provider

    Kim will go through all of his exercises with him and work with his speech. Ursula is wonderful. She has been so helpful to me.

    Anonymous_5394

    5

    November 1, 2021

    I am a current client of this provider

    They have helped the most by driving me to appointments. The one caregiver that I have had is very good. I appreciate her memory of what I need and her kindness.

    Robert L_27

    5

    September 2, 2021

    I am a past client of this provider

    They helped with being there with a face that she could see and to have company. We did have some issues with some of the home helpers not asking her for help. She was doing all the house cleaning, cooking, and laundry herself. I appreciate the service that was provided because she needed the supervision for the time that she was alone.

    Melissa F_2

    3

    August 19, 2021

    I am a past client of this provider

    The caregivers that were not a good fit could not assist with showering without me there with them. Some caregivers were not very good. They could not move my dad efficiently.

    Jason H_4

    5

    August 4, 2021

    I am a current client of this provider

    They relieve some of the stress off of the family since we cannot be with the client at all times. They are flexible in the times they can provide care.

    Robert M_42

    4

    July 26, 2021

    I am a current client of this provider

    She doesn't see George that often, only a couple of times a week. But when she's there, she is very good and makes a big difference. We have one person who we've been dealing with, and she is terrific.

    SueEllen T

    5

    June 25, 2021

    I am a past client of this provider

    They took good care of her and they changed her. They had very caring people and they are good at working with our schedule.

    Gail G_11

    5

    May 6, 2021

    I am a current client of this provider

    No one can take better care of my mother than this agency. I like the way they work with my mom. They are so accommodating and kind to my mother. They have been right on the money when I have a question. They are wonderful!

    JoAnne / Niema M

    5

    May 6, 2021

    I am a current client of this provider

    The impact is great because I am almost blind and it's very hard for me to get around. I would like them to always be available, even on weekends.

    Anonymous_4715

    5

    April 15, 2021

    I am a current client of this provider

    Communication is the most important part for me, as well as the care. I like the people that they call in and the helpers that come in. I like the communication that we have with them.

    Claudia V

    5

    March 5, 2021

    I am a current client of this provider

    Just being from the same Spanish-speaking culture has made a big difference for my parents. They have bilingual home health CNA's which is helpful for my dad.

    Joan S_36

    4

    February 10, 2021

    I am a current client of this provider

    At this point I am not too sure, I have not had them that long. There are things changing every week. I would recommend them. They are very good. I feel they are doing very well.

    Natalie B_2

    5

    February 3, 2021

    I am a past client of this provider

    They went above and beyond to take care of her. They were very good to her. I thought they were awesome. They always tried to make sure that someone was there for us.

    Bruce S_7

    5

    January 11, 2021

    I am a current client of this provider

    It has a very positive impact. Especially with the top three caregivers, it is the ease that she feels with them. They do a lot of things and is more than companionship. I like the ease of talking with their staff.

    Eileen J_1

    5

    December 18, 2020

    I am a current client of this provider

    They have been facilitating my mother so she can live on her own as opposed to assisted living. They are very responsive and very willing to do what needs to be done for my mother.

    David C_38

    4

    October 7, 2020

    I am a current client of this provider

    There are lots of bad apples. I like the lady that first came out. She helps us with the caregivers.

    Mindy T

    5

    September 15, 2020

    I am a past client of this provider

    They helped my mother manage her daily undying tasks especially since the family couldn't get into the building during the first of the pandemic. For the most part, the caregivers were really good, caring, and made sure to make a connection with all of the clients which was nice.

    Margaret M_22

    5

    August 6, 2020

    I am a current client of this provider

    There were other things they could do but I am not sure what. They take care of her. They are on time most of the time and they are friendly and careful with mom.

    Daniel B_2

    5

    July 23, 2020

    I am a current client of this provider

    She helps by being available. We have them for pretty much ten hours a day. There is always someone available. Overall quality of caregivers and communication I like.

    Juanita D_1

    5

    June 24, 2020

    I am a current client of this provider

    She has someone else to communicate with so that we don't get on each others' nerves as bad. They do what they say they are going to do.

    Anonymous_3846

    5

    June 5, 2020

    I am a current client of this provider

    It helps knowing that my mother has someone to help her around the house. I like that they're easy to work with.

    Eva D_2

    5

    March 6, 2020

    I am a current client of this provider

    The reason that I requested the help is they would make my life easier and that is what it has done. I like the fact that they are very personable and they are very involved and very careful about the people they provide. They are quick to do what is needed. When the young lady came to help, she was personally brought and orientated. It was not left up to me to know what was expected. She made sure that she was on point with what was needed.

    Christine T_1

    5

    February 21, 2020

    I am a current client of this provider

    I'm able to leave the house and do groceries and I can do social things with my friends. The owner is very involved in the patients case and knows what the patients need. I like all the caregivers that come.

    Minnetta C

    5

    January 31, 2020

    I am a past client of this provider

    It was sweet to have them. I had a car wreck, and that was very painful. I don't know what I would have done without them. I don't know what I would have done without it. The one that put them in touch with me was very sweet and nice.

    Jocelyn S

    5

    December 10, 2019

    I am a current client of this provider

    They have made a really big difference for us as a family. The only thing they want more is help with cooking, but they grew up in Europe, so the cooking is a little different. Everyone they have sent is professional and caring. Some have been a better fit, but we have been pleased with the quality of the people.

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    About Home Helpers of East Tampa in Brandon, Florida

    Home Helpers In-Home Care Services is more than an in-home health care agency: we’re your extended family when family can’t be there. We’re a locally owned, trusted provider of quality, compassionate in-home care, and we customize our home care solutions to your unique situation for an affordable solution that keeps your loved one where they’re happiest: at home.

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