BrightStar Care Ft. Myers / Naples

My mom cannot bend, and her problem is taking care of her feet. I feel like they have helped her a lot with that. They have excellent communication skills.

We like how they take care of our mom. I appreciate their reliability.

It has helped tremendously, I am happy. They don't have people who don't understand how to work the dishwasher. Some of them need to have training with basic things.

Everything they are doing is what I need. The woman I have is excellent.

The caregivers are very helpful, and the agency has good communication with us. I like that they screen and train their employees well.

When we have a problem the office takes care of it. I like the caregivers and they are very skilled and kind.

They help me with my exercising. I like that they sent me a really good therapist.

It has had a huge impact; I could not get through my daily tasks in my home without their help. They are very reliable to work with.

They go at my pace and help with my therapy. I appreciate the care that they give to me. It's professional but personal.

They could have hired more charismatic and talkative people. I wish they had more people that could work. I wanted caregivers that did more.

Its been really easy to work the caregiver. They make her bed and help get her ready for the day. I like that they are constant and shows up on time.

They kept sending me different people. I would hope that they would put more effort in. I had one girl fall asleep and my father called out for a good half hour. She was still sleeping and I nudged on her knee and she did not wake up. I had another girl bleed all over the rug in my father's room.

I had to run home every day from work to care for my husband but their services provide me with a bit of relief. Their communication is really good and they are very accommodating.

They have really helped me by being here when I need them to be. I would like them to respond to my calls and messages.

She helped George with everything he asked for. They responded in an emergency situation without hesitation for a new customer, they were awesome.

They gave me instructions on how to use the walker and gave me exercises to do when they were not there. They were knowledgeable, kind, organized and on time employees.

It was perfect in every way. They were punctual, there, and took care of dad.

They have helped me by increasing my independence. I like my primary aid, Vanessa. They are very reliable.

It helps me out a lot. The people that I have worked with are very easy to talk to. They are all very nice to me.

Ever since my accident, everyone has been checking up on me to make sure I am alright. So far, I have had very good care. The caregivers are very nice people.

There is nothing they could have done better, that rating I gave is because of the things done on my end. I liked that the nurse and physical therapist were very sweet, on time, courteous, kind, and knowledgeable.

They ran errands with me. I liked their service. They knew what to do.

I do not have to worry about my husband when I leave the house so that is a good thing. They are there when I need them. I have had several different workers and some were better than others. I am down to one worker now and she is very good.

They helped me the most with showering my I liked that they had good health precautions.

Our caregiver is on time. We respect each other. I have been recommending BrightStar Care because I am happy with the way things are going. I am happy with our caregiver and their professionalism.

It has made my dad's life easier. It's a peace of mind on my end as well. Initially my dad liked a specific caregiver and they weren't sending that caregiver.

The nurse is a really nice person and she's great with the kids. She's very patient. She needs a raise. We absolutely love the nurse. She's amazing.

The care is excellent. It keeps me going. I need infusions every 4 to 5 weeks and it is great and working perfectly. The care that I have gotten has been phenomenal.

The agency helped me to walk better and that was helpful. I liked just that BrightStar Care helped me do exercises.

They help the most with being very competent and willing to do all that I ask. They take good care of my wife. I like that they are very friendly and that they do what ever needs to be done.

My wounds were very severe, and they let me do things at my rate, they took their time. They were very accommodating and prompt.

It has allowed me to deal with a busy schedule while still making sure that my mother is taken care of and able to get to medical appointments. They are focused on providing care and they are responsive which is a big thing, but there has been a large turnover rate within the time we have been with them.

I am under some stress because of my husband. She helps me with changing the bed. She takes the pressure off of me. I have had various girls. The girl that is working for me right now is outstanding. She is very capable and helps out in every way.

It didn't quite work out the way we thought, but it wasn't the fault of BrightStar. They did what they were supposed to do in the way they were supposed to do it.

They show up and take care of her on a regular basis. My wife has improved since they started coming. I would recommend them because they show up on time.

It is a bright spot in my life to have someone so understanding and supportive of me as her mom. We have had the same provider who is an RN who comes monthly, and my daughter has mental health and dementia issues, and the nurse has been professional and empathetic.

She welcomes their visit every time and feels that they care about her. I like their connection to the patient.

She enjoys when they come because it gives her someone to talk to and gives her company. She gets to see a new face. I really don't have anything to complain about. The girl that comes now doesn't really do much but give her a bath. She could do other things to help out, but she doesn't. There are a lot of other things that need to be done. She is in a better mood when they come over. All the girls that have come so far have been so nice.

It makes a big impact because they have a very helpful and kind attitude. They are willing to do anything you ask them. They take a personal interest in their job. I like the person we are assigned. We are satisfied with the caregiver that comes everyday.

I'm his only family member here. I can't be there, so it helps me. I never have to worry. There is always somebody there. If somebody can't come in, they find someone else.

They reacted when things came up in a logical and professional way. From the beginning, the flexibility was great.

I only needed someone to bathe my mother.

They help the most with taking care of my mom when in the facility. They help her eat and take her to the bathroom. I like that that they are easy to work with and that I have no problems with them.

We pay for the care. They were really flexible. I like the responsive, customized care.

They showed up and cleaned, and they gave companionship. They could have been more timely and have an ability to change staff as needed.

She is always on time. He seems to be very happy with her.

It helps to have someone there to care for me when I need it. I like that the schedulers are trying very hard making sure someone is available to do the job. The CNAs in general have been very good.

I need to get some consistency in the help, and I need them to be knowledgeable in simple housekeeping skills so that I don't have to monitor and train them. I've had four or five different caregivers in a short amount of time.

The big issue is having continuity in who comes. It is a little pricey, but it is okay. It is hard finding the right person. We went through several different people.

We had an issue with one of our caregivers, so we called and they got us a new one. Training the caregivers in simple food preparation.

The actual caregivers have, for the most part, been extraordinary. The client refuses most of the care and so it is difficult, but her quality of life has improved because she has someone there in case she stumbles or anything. If she was cooperative, then they would be perfect. The supervisor that initially came out to do the checks and tests, was very nice and is to this day, very accessible.

They made it so that we can get out. We have help. I like everything about their services. The girls are great and attentive.

They helped the most by fulfilling the care and they worked with our schedules. I feel like they really accommodated our situation.

They make my father's life easier because they are tending to her instead of him doing it. They have sent quality people to us.

They didn't really impact them, but that is more about my brother and not BrightStar. I don't have a problem with their services, but I would not recommended them more because of the cost.

They have helped me the most by helping me with infusions. I like that their basic service and care has been excellent.

It's been great. It relieves some of the stress on me. I like the quality of the two caregivers. They're amazing.

She is excellent. She infuses medicine for my son. The nurse is very good!

They were helpful in their knowledge and insight about my ankle. I like that BrightStar Care is very friendly. They answered a lot of questions I had about my ankle, and they are very helpful with answers in order to know what to expect.

BrightStar Care provides in home care to my mother and am extremely happy with the staff, both in the office and that provide the care to my mom. I live out of state and working with BrightStar has provide me such peace of mind and I trust my mother is in wonderful hands with them. All the ladies are very caring and compassioante with my mom, I can see they all truly love what they do! I highly recommend BrightStar to anyone needing care for a family member or friend.

My therapist was very good and really cared about me. I was very well-prepared for my physical therapy when I left BrightStar Care.

I would tell someone that the caregivers from BrightStar Care are well-trained and do a good job. In essence, BrightStar Care acts as a babysitter for my loved one and helps her get to bed. She has pretty severe Alzheimer's. I don't think that she is fully cognizant of what is going on, but they certainly save my wife and I time.

I don't know what I'd tell someone. BrightStar Care does good work. BrightStar Care did everything fine for me.

BrightStar Care did not tell me that all they would do is on the care plan, they would come for a little while but then the caregiver decided to only do the dishes and clean up. BrightStar Care could have had a greater impact on my life by being more upfront about what they were going to do.

BrightStar Care is professional. The service has helped the most by making everything really easy for me.

The doctor who works with Brightstar is also the doctor for my client, friend, and patient, and this was all seamless and happened perfectly. It’s a rotating four guys 24hrs a day; they are charming and wonderful, and they care of my friend. He is kind of functional, and they are to make sure he doesn’t wonder off the reservation. He didn’t take his meds for a day, and then he got violent. He tried to hit the caregiver, and the caregiver’s first reaction was "How can I help Kenny to not hurt himself?" They are nicer than I would expect people to be. I was just amazed.