BrightStar Care Ft. Myers / Naples

Offers Home Care

74 Reviews
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BrightStar Care Ft. Myers / Naples (800) 973-1841
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Reviews of BrightStar Care Ft. Myers / Naples

74 Reviews Write a review

Home Care Reviews for BrightStar Care Ft. Myers / Naples

January 05, 2022

By Sonya P

I am a current client of this provider

My mom cannot bend, and her problem is taking care of her feet. I feel like they have helped her a lot with that. They have excellent communication skills.

December 16, 2021

By Anonymous_5517

I am a current client of this provider

We like how they take care of our mom. I appreciate their reliability.

December 03, 2021

By Karen B_32

I am a current client of this provider

It has helped tremendously, I am happy. They don't have people who don't understand how to work the dishwasher. Some of them need to have training with basic things.

November 17, 2021

By Jean G_9

I am a current client of this provider

Everything they are doing is what I need. The woman I have is excellent.

November 03, 2021

By Anonymous_5401

I am a current client of this provider

The caregivers are very helpful, and the agency has good communication with us. I like that they screen and train their employees well.

October 06, 2021

By Dorie G

I am a current client of this provider

When we have a problem the office takes care of it. I like the caregivers and they are very skilled and kind.

September 24, 2021

By Anonymous_5194

I am a current client of this provider

They help me with my exercising. I like that they sent me a really good therapist.

September 07, 2021

By Tina H_3

I am a current client of this provider

It has had a huge impact; I could not get through my daily tasks in my home without their help. They are very reliable to work with.

August 10, 2021

By Tonya D

I am a current client of this provider

They go at my pace and help with my therapy. I appreciate the care that they give to me. It's professional but personal.

August 10, 2021

By Anonymous_5075

I am a past client of this provider

They could have hired more charismatic and talkative people. I wish they had more people that could work. I wanted caregivers that did more.

June 05, 2021

By Wendy I

I am a current client of this provider

Its been really easy to work the caregiver. They make her bed and help get her ready for the day. I like that they are constant and shows up on time.

June 02, 2021

By Annette E_2

I am a past client of this provider

They kept sending me different people. I would hope that they would put more effort in. I had one girl fall asleep and my father called out for a good half hour. She was still sleeping and I nudged on her knee and she did not wake up. I had another girl bleed all over the rug in my father's room.

May 04, 2021

By Rebecca "_2

I am a current client of this provider

I had to run home every day from work to care for my husband but their services provide me with a bit of relief. Their communication is really good and they are very accommodating.

May 03, 2021

By Marla L_1

I am a current client of this provider

They have really helped me by being here when I need them to be. I would like them to respond to my calls and messages.

April 08, 2021

By Katherine (

I am a past client of this provider

She helped George with everything he asked for. They responded in an emergency situation without hesitation for a new customer, they were awesome.

March 25, 2021

By Mary F_25

I am a past client of this provider

They gave me instructions on how to use the walker and gave me exercises to do when they were not there. They were knowledgeable, kind, organized and on time employees.

February 20, 2021

By Nancy L_13

I am a past client of this provider

It was perfect in every way. They were punctual, there, and took care of dad.

February 04, 2021

By Kenneth M_10

I am a current client of this provider

They have helped me by increasing my independence. I like my primary aid, Vanessa. They are very reliable.

January 07, 2021

By Beverly N_2

I am a current client of this provider

It helps me out a lot. The people that I have worked with are very easy to talk to. They are all very nice to me.

December 18, 2020

By Samuel S_2

I am a current client of this provider

Ever since my accident, everyone has been checking up on me to make sure I am alright. So far, I have had very good care. The caregivers are very nice people.

December 16, 2020

By Tammy D_1

I am a past client of this provider

There is nothing they could have done better, that rating I gave is because of the things done on my end. I liked that the nurse and physical therapist were very sweet, on time, courteous, kind, and knowledgeable.

November 12, 2020

By James M_35

I am a past client of this provider

They ran errands with me. I liked their service. They knew what to do.

October 22, 2020

By Mary W_33

I am a current client of this provider

I do not have to worry about my husband when I leave the house so that is a good thing. They are there when I need them. I have had several different workers and some were better than others. I am down to one worker now and she is very good.

October 12, 2020

By Betsy S_2

I am a past client of this provider

They helped me the most with showering my I liked that they had good health precautions.

September 11, 2020

By Judy P_14

I am a current client of this provider

Our caregiver is on time. We respect each other. I have been recommending BrightStar Care because I am happy with the way things are going. I am happy with our caregiver and their professionalism.

September 11, 2020

By William A_4

I am a current client of this provider

It has made my dad's life easier. It's a peace of mind on my end as well. Initially my dad liked a specific caregiver and they weren't sending that caregiver.

July 23, 2020

By Royce S

I am a current client of this provider

The nurse is a really nice person and she's great with the kids. She's very patient. She needs a raise. We absolutely love the nurse. She's amazing.

July 13, 2020

By Rhonda _3

I am a current client of this provider

The care is excellent. It keeps me going. I need infusions every 4 to 5 weeks and it is great and working perfectly. The care that I have gotten has been phenomenal.

June 22, 2020

By Amanda R

I am a past client of this provider

The agency helped me to walk better and that was helpful. I liked just that BrightStar Care helped me do exercises.

June 09, 2020

By Jerry P_11

I am a current client of this provider

They help the most with being very competent and willing to do all that I ask. They take good care of my wife. I like that they are very friendly and that they do what ever needs to be done.

May 26, 2020

By Jason S_2

I am a past client of this provider

My wounds were very severe, and they let me do things at my rate, they took their time. They were very accommodating and prompt.

May 12, 2020

By Anonymous_8

I am a current client of this provider

It has allowed me to deal with a busy schedule while still making sure that my mother is taken care of and able to get to medical appointments. They are focused on providing care and they are responsive which is a big thing, but there has been a large turnover rate within the time we have been with them.

April 09, 2020

By Beverly N

I am a current client of this provider

I am under some stress because of my husband. She helps me with changing the bed. She takes the pressure off of me. I have had various girls. The girl that is working for me right now is outstanding. She is very capable and helps out in every way.

March 18, 2020

By Chris A_1

I am a past client of this provider

It didn't quite work out the way we thought, but it wasn't the fault of BrightStar. They did what they were supposed to do in the way they were supposed to do it.

March 06, 2020

By Wilmore

I am a current client of this provider

They show up and take care of her on a regular basis. My wife has improved since they started coming. I would recommend them because they show up on time.

February 21, 2020

By Rebecca R_2

I am a current client of this provider

It is a bright spot in my life to have someone so understanding and supportive of me as her mom. We have had the same provider who is an RN who comes monthly, and my daughter has mental health and dementia issues, and the nurse has been professional and empathetic.

January 17, 2020

By Thomas B_7

I am a current client of this provider

She welcomes their visit every time and feels that they care about her. I like their connection to the patient.

December 13, 2019

By Carol S_37

I am a current client of this provider

She enjoys when they come because it gives her someone to talk to and gives her company. She gets to see a new face. I really don't have anything to complain about. The girl that comes now doesn't really do much but give her a bath. She could do other things to help out, but she doesn't. There are a lot of other things that need to be done. She is in a better mood when they come over. All the girls that have come so far have been so nice.

December 13, 2019

By Karen _2

I am a current client of this provider

It makes a big impact because they have a very helpful and kind attitude. They are willing to do anything you ask them. They take a personal interest in their job. I like the person we are assigned. We are satisfied with the caregiver that comes everyday.

December 13, 2019

By Tracy P_1

I am a current client of this provider

I'm his only family member here. I can't be there, so it helps me. I never have to worry. There is always somebody there. If somebody can't come in, they find someone else.

November 11, 2019

By Jim M_15

I am a past client of this provider

They reacted when things came up in a logical and professional way. From the beginning, the flexibility was great.

October 23, 2019

By Anonymous_2601

I am a current client of this provider

I only needed someone to bathe my mother.

October 15, 2019

By Beverley P

I am a current client of this provider

They help the most with taking care of my mom when in the facility. They help her eat and take her to the bathroom. I like that that they are easy to work with and that I have no problems with them.

September 04, 2019

By James M_29

I am a current client of this provider

We pay for the care. They were really flexible. I like the responsive, customized care.

August 07, 2019

By Peter P_1

I am a past client of this provider

They showed up and cleaned, and they gave companionship. They could have been more timely and have an ability to change staff as needed.

July 22, 2019

By Marie E_1

I am a current client of this provider

She is always on time. He seems to be very happy with her.

July 02, 2019

By Charles R

I am a current client of this provider

It helps to have someone there to care for me when I need it. I like that the schedulers are trying very hard making sure someone is available to do the job. The CNAs in general have been very good.

April 02, 2019

By Robert "_6

I am a current client of this provider

I need to get some consistency in the help, and I need them to be knowledgeable in simple housekeeping skills so that I don't have to monitor and train them. I've had four or five different caregivers in a short amount of time.

March 13, 2019

By Frank _1

I am a current client of this provider

The big issue is having continuity in who comes. It is a little pricey, but it is okay. It is hard finding the right person. We went through several different people.

January 07, 2019

By Kathy K_5

I am a current client of this provider

We had an issue with one of our caregivers, so we called and they got us a new one. Training the caregivers in simple food preparation.

January 07, 2019

By Nancy S_15

I am a current client of this provider

The actual caregivers have, for the most part, been extraordinary. The client refuses most of the care and so it is difficult, but her quality of life has improved because she has someone there in case she stumbles or anything. If she was cooperative, then they would be perfect. The supervisor that initially came out to do the checks and tests, was very nice and is to this day, very accessible.

December 04, 2018

By Milli L

I am a current client of this provider

They made it so that we can get out. We have help. I like everything about their services. The girls are great and attentive.

November 02, 2018

By Shirley P_1

I am a past client of this provider

They helped the most by fulfilling the care and they worked with our schedules. I feel like they really accommodated our situation.

November 02, 2018

By Francessca C

I am a current client of this provider

They make my father's life easier because they are tending to her instead of him doing it. They have sent quality people to us.

October 24, 2018

By Nonye

I am a past client of this provider

They didn't really impact them, but that is more about my brother and not BrightStar. I don't have a problem with their services, but I would not recommended them more because of the cost.

August 02, 2018

By Donald K

I am a current client of this provider

They have helped me the most by helping me with infusions. I like that their basic service and care has been excellent.

July 05, 2018

By Elizabeth W

I am a current client of this provider

It's been great. It relieves some of the stress on me. I like the quality of the two caregivers. They're amazing.

June 15, 2018

By An N

I am a current client of this provider

She is excellent. She infuses medicine for my son. The nurse is very good!

June 15, 2018

By China M

I am a current client of this provider

They were helpful in their knowledge and insight about my ankle. I like that BrightStar Care is very friendly. They answered a lot of questions I had about my ankle, and they are very helpful with answers in order to know what to expect.

May 02, 2018

By AnneN

I am a current client of this provider

BrightStar Care provides in home care to my mother and am extremely happy with the staff, both in the office and that provide the care to my mom. I live out of state and working with BrightStar has provide me such peace of mind and I trust my mother is in wonderful hands with them. All the ladies are very caring and compassioante with my mom, I can see they all truly love what they do! I highly recommend BrightStar to anyone needing care for a family member or friend.

April 19, 2018

By Karen M

I am a past client of this provider

My therapist was very good and really cared about me. I was very well-prepared for my physical therapy when I left BrightStar Care.

October 03, 2017

By John M_17

I am a current client of this provider

I would tell someone that the caregivers from BrightStar Care are well-trained and do a good job. In essence, BrightStar Care acts as a babysitter for my loved one and helps her get to bed. She has pretty severe Alzheimer's. I don't think that she is fully cognizant of what is going on, but they certainly save my wife and I time.

October 03, 2017

By Scott M_2

I am a current client of this provider

I don't know what I'd tell someone. BrightStar Care does good work. BrightStar Care did everything fine for me.

September 29, 2017

By Dennis G_4

I am a current client of this provider

BrightStar Care did not tell me that all they would do is on the care plan, they would come for a little while but then the caregiver decided to only do the dishes and clean up. BrightStar Care could have had a greater impact on my life by being more upfront about what they were going to do.

September 26, 2017

By Christopher G

I am a current client of this provider

BrightStar Care is professional. The service has helped the most by making everything really easy for me.

October 04, 2016

By Jack148172

I visited this facility

The doctor who works with Brightstar is also the doctor for my client, friend, and patient, and this was all seamless and happened perfectly. It’s a rotating four guys 24hrs a day; they are charming and wonderful, and they care of my friend. He is kind of functional, and they are to make sure he doesn’t wonder off the reservation. He didn’t take his meds for a day, and then he got violent. He tried to hit the caregiver, and the caregiver’s first reaction was "How can I help Kenny to not hurt himself?" They are nicer than I would expect people to be. I was just amazed.
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About BrightStar Care Ft. Myers / Naples

BrightStar Care Ft. Myers / Naples is an in-home care provider serving Bonita Springs, Florida and the surrounding area. BrightStar Care Ft. Myers / Naples offers non-medical services in the home, such as meal preparation, housekeeping, and transportation. Contact the provider for more details on home care services and rates.

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