Interim Healthcare of La Jolla San Diego, CA

Timothy

The lady from Interim Healthcare of La Jolla was wonderful. She provided a lot of information. She brought up concerns that I didn't even think we had. And she brought in ideas on what to do and recommended different places where we could get payment for more hours for them like veterans care and some other stuff. So, she'd been very, very helpful. And she calls and checks up on the service. She was very committed and followed up a lot. My father loves the caregiver. He had a great time with her. Every time I call, the caregiver answers the phone. If there's a question about something, she answers the phone or if I have a scheduling issue that I have to take care of, she answers the phone. If there's something that comes up with the caregiver, the lady from the agency is immediately on it. When the caregiver was sick or she didn't want to get my father sick, she called. She called the staff from the agency and me and texted me. And then the staff immediately said, so I can get this person out, take care of you and she had backup right behind it. So, there was no gap in care time at all that I had to make up for. So very efficient on that one. And, the caregiver's replacement was great, attentive and she filled in right to the spot. She takes him for a walk every day. She gives him a shower, sets him for bed, makes him dinner, and works on memory skills with him. He's getting PT and OT that she has to do every night, and I'm doing it with him during the day, and she's taking care of certain ones. And so good companionship to have, and some light housekeeping making sure everything is cleaned up and put away.