Right at Home Sacramento

Offers Home Care

88 Reviews
Call (916) 850-2605
Right at Home Sacramento (916) 850-2605
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Reviews of Right at Home Sacramento

88 Reviews Write a review

Home Care Reviews for Right at Home Sacramento

February 25, 2019

By Karen C_9

I am a past client of this provider

They were quick to meet our needs and I liked that they tried to find a good match for my parents. I called them on a Saturday and they were there by Sunday, so they were very responsive. Also, they had a good match with the caregiver.

February 12, 2019

By Leyne M_1

I am a current client of this provider

They are able relieve my mom from being the primary caregiver and let her live more of her life. The caregivers have been really great. They are timely, and when we have had to reschedule, they have been responsive.

January 31, 2019

By Sam B_1

I am a past client of this provider

They were timely, and all of the things they said they were willing to do were done. They were prompt, and I was updated continually with the status.

January 16, 2019

By Anonymous_1230

I am a current client of this provider

They provide us with coverage that would otherwise be difficult to achieve. They are very flexible to our needs.

January 15, 2019

By Catalina S_1

I am a current client of this provider

She is very in tune with my mom's needs. She adjusts to my mom's daily needs with dementia. They are very accessible. I don't feel like I have a large bureaucracy to work with. It is personalized.

December 19, 2018

By Janie S

I am a past client of this provider

It worked out just fine. My mother looked alright. The woman that came was about 20 minutes late.

December 17, 2018

By Susie C

I am a past client of this provider

They helped me get back on my feet. They were very helpful and did what I needed to have done.

December 13, 2018

By Chalon R

I am a past client of this provider

I felt secure and comfortable leaving my grandmother with them. The management and the caregivers provide very personable care and prompt service. There was open communication. My grandmother loved the first caregiver we had.

December 11, 2018

By Linda I

I am a current client of this provider

I see her once a week, and it helps me a lot. I have my caregiver as a companion. If I didn't have those four hours, it would be very difficult for me to be her by myself. I've been with my caregiver the whole time, and she is outstanding.

November 29, 2018

By Clifine V

I am a current client of this provider

They helped keep her safe, comfortable and happy. They are very good with her, and they are very hands on and in tune with what she needs.

November 20, 2018

By Anonymous_776

I am a current client of this provider

They could have a consistent caregiver rather than change so many times. It was really hard on my loved one. I have had to change caregivers several times, so I need a more consistent caregiver rather than changing them.

November 20, 2018

By Ramona N_3

I am a current client of this provider

I think they need to be trained on how to cook, clean, and take care of their patient. I feel like they should know what to do before coming here. I get tired of telling them where everything is at.

November 09, 2018

By Jim E_1

I am a current client of this provider

It helps me a lot because I can get out of the house for a while. The people that we have had so far are very good.

October 10, 2018

By Irma L

I am a current client of this provider

I don't have to do anything because she does everything for me. They come out to check on me. I like my caregiver they gave me. I have no problems with them.

September 24, 2018

By Susan S_1

I am a current client of this provider

I live alone and the caregiver makes sure that I'm doing well. I would recommended them to anyone.

September 18, 2018

By Kate F_1

I am a current client of this provider

I do find that everything is healthcare. You have to be your own advocate, even with the caregivers. I love them, but they're more helpful if you ask them to do specific tasks. There's a lot of down time in my situation, and they're not very proactive in filling that down time. We've been very happy with most of the caregivers, but some of them haven't been perfect.

September 13, 2018

By Bruce M_2

I am a current client of this provider

They give me peace of mind when they are there. I'm able to talk to them immediately when needed.

September 10, 2018

By Anonymous_47

I am a current client of this provider

At this point, I am not sure that they could have a greater impact. They help with the daily upkeep of the house as well as cooking. The caregivers are professional.

September 10, 2018

By Joy E

I am a current client of this provider

They relieve my husband of a lot of care taking he would have to do other wise. I think the most negative thing is that they go so fast with their work that they can't do it as well as they should.

August 24, 2018

By Catherine W

I am a current client of this provider

They are great because they go grocery shopping for me and help in feeding me. I have a broken bone and I can't cook for myself. The women that comes is good. She is great when she is here.

August 24, 2018

By Anthony P

I am a current client of this provider

I don't see any way they could do anything, it's just that the type of care isn't that helpful to me. I really like the three hour minimum they offer.

August 24, 2018

By Diane E

I am a current client of this provider

They have made it much easier. I enjoy someone just being there. I would say my caregiver is just really thorough.

August 20, 2018

By Patricia W

I am a past client of this provider

They were available. The person that I worked with went out of their way to find the people that I needed when I needed them, with sort notice. I liked how responsive the company is. I was pleased with all the caregivers they sent.

August 20, 2018

By Susie H_1

I am a past client of this provider

They would keep an eye out. Everybody worked well together. If I had a problem, I could call and it was fixed.

August 15, 2018

By Anonymous

I am a current client of this provider

They have helped me with light house work, groceries, and prescription refills. I would tell a friend they are very dependable.

August 09, 2018

By Christine P

I am a past client of this provider

The first care provider had a cat allergy and we had three cats, but she toughed it out and wore a dust mask. She overcame obstacles to perform her duties and did the work 100% They were honest, upfront, caring, and real people. They were dedicated professionals.

June 14, 2018

By Aretha M_1

I am a current client of this provider

They are professional. They keep the lines of communication open. They are very responsive. The caregiver was paired well with my grandmother. She's compassionate and engaged.

June 14, 2018

By Linda I_2

I am a current client of this provider

They have been helping me for over a year. They are very nice and competent. I can hardly wait for them to get here and I really like the help that they provide.

June 11, 2018

By Sue G_4

I am a past client of this provider

They were excellent. She was unable to do anything for herself. Everything was done for her.

May 17, 2018

By Laura L_2

I am a current client of this provider

I like that they come to my home because they don't have services that do that. I don't like that I have to pay for them out of my own pocket. They're very helpful in shopping or helping by doing things that I can't do for myself.

May 17, 2018

By Jim E_5

I am a current client of this provider

The folks have been very nice and polite, and they do everything for me. They take a lot of stress off of me.

May 11, 2018

By Anonymous_1022

I am a current client of this provider

They've been helpful. They do a very good job when they are cleaning.

April 26, 2018

By Edith G

I am a past client of this provider

They were very good to me. They were very thorough and took care of me. They helped me wonderfully. They kept me going.

April 17, 2018

By Carolyn R_6

I am a past client of this provider

They were very kind, caring, and efficient. I can't think of anything bad about them. They helped me with things that I am having difficulty doing right now.

April 16, 2018

By Lola H_1

I am a current client of this provider

Everybody is so helpful and personable. My mom likes them. She has therapy, and the nurse comes to take her blood pressure. They come and stay at night with her to make sure she doesn't fall.

April 10, 2018

By Irma L_1

I am a current client of this provider

The care is so good and they will come check on me and do all these other good things for me; they're just a good company to be with. They care for me every day by helping me wash.

March 28, 2018

By Robert "Bob" J

I am a current client of this provider

They have listened well regarding the kind of caregivers we need for my brother. They are well-trained and experienced. I cannot do much for my brother because I am recovering from surgery, so they are able to help.

March 09, 2018

By David A_7

I am a current client of this provider

They are always on time, and they get everything done in the time they are supposed to be here. They have been able to help me in every way possible. I cannot do anything on my own anymore.

March 09, 2018

By Diane S_9

I am a current client of this provider

Right at Home goes out of their way to accommodate me. I can text them, and they will get right on it.

March 09, 2018

By Mary B_31

I am a current client of this provider

They are always cheerful and helpful with me, and they try to do their job well. Right now, I'm sick, so it's very important because I live alone and wouldn't have anyone else to do the things I need done.

February 21, 2018

By Susie H_2

I am a current client of this provider

Lindsey is so easy to talk to and caring. I feel comfortable and confident in the caregiver. She fits in.

February 15, 2018

By Anonymous_751

I am a current client of this provider

They try really hard to do a good job. They are very helpful by giving us some time off and let us know that my dad is safe.

January 29, 2018

By Sara G

I am a current client of this provider

I like that they have been extremely responsive. I can always get through to them and the care has been very good. My life has been easier because I know someone is with my loved one. I know they will contact me if anything happens. I like knowing my loved one is safe.

January 11, 2018

By Sally H_1

I am a past client of this provider

I got service right away as my dad was getting out of the hospital. We needed help right away and the manager met with us and got us the help we needed. They took care of my dad. We needed help, we needed to have somebody, and they filled that need.

January 11, 2018

By Anonymous_702

I am a current client of this provider

Sometimes it is good, and sometimes it isn't good. My experience is that some caregivers are okay, and some aren't. They do get me help usually right away, though. They keep me safe.

December 28, 2017

By Sue G_1

I am a current client of this provider

They are dependable and they work well with my sister. They do a lot of the things that I had to do previously. They help deal with my sister, which helps me. It brings a peace of mind.

December 27, 2017

By Leyne M

I am a current client of this provider

They are very nice and responsive. The general care for my father is very helpful.

December 13, 2017

By Mindi

I am a past client of this provider

In short, Lyndsey and her staff turned what had been a nightmare-ish order for our family-our dying mother's abrupt release from the hospital-into a much more calm and peaceful event. Throughout it all, Lyndsey herself was a dream to work with, intuitive, capable, and empathetic. And Mom's caregiver, Sue and Amel, could not have been any kinder or more attentive to Mom in her final days. Thank you!

December 12, 2017

By Donald B_2

I am a past client of this provider

It took Right at Home so long to get a caregiver out. They should work on promptness. Right at Home's services were okay. The caregivers were giving him baths, but that wasn't working. We changed to a shower and it still didn't work out so well.

December 09, 2017

By Linda I_1

I am a current client of this provider

Right at Home has nice employees and an efficient office staff. The services make my life easier by helping me to stay healthy and get things done.

November 29, 2017

By Sandra B_1

I am a current client of this provider

Right at Home is a very efficient and caring agency. The services from Right at Home make life easier for me by making sure that I take my medications. They don't always check my blood sugar, but they look at the log to recommend things.

November 16, 2017

By Carmen F

I am a past client of this provider

Right at Home is a dependable company and their caregivers were never late and always on time. They also would do anything that I asked them to do. The most helpful aspect of my mother's services is that it helped take a burden off of my mind knowing that she wasn't alone.

November 13, 2017

By Cathline P

I am a current client of this provider

Right at Home will do what I ask them to most of the time. I am not quite used to the services yet so sometimes it is difficult to have them here, but they do what I ask which helps.

November 13, 2017

By Denise S

I am a current client of this provider

Right at Home has been around for a while. I have had caregivers in the past that have been highly qualified. I know I can usually depend on Right at Home being there with my family member when I am not able.

November 09, 2017

By Rita T

I am a current client of this provider

I don't have any complaints about Right at Home. I really like the caregiver's work. Right at Home has made my life easier by giving me my meds, helping me shower, put on my stockings, socks and shoes, taking out my trash, mopping and vacuuming my floors, and washing my clothes.

October 31, 2017

By Sandra E

I am a past client of this provider

I needed people for three days and Right at Home's representatives came out to my hospital room and told me what they could offer. The doctors told them I wouldn't be able to do many things myself. They said they would send someone out and let me know beforehand. For those three days, I had three different people.The first day I had a really nice lady. I told her I needed a few things done, like washing my hair and taking the garbage out, because they were things I was incapable of doing. She was pleasant, not very chatty, and took initiative to do a few extra things around the house. Then she told me she wouldn't be back tomorrow.The second day, the caregiver just told me all of her issues about herself and her boyfriend. She talked non-stop and I was exhausted. The third day I got a caregiver who spent the first hour complaining to me about how tired she was of this and how she didn't want to put up with it. Then I had someone from Right at Home come check on me and the caregiver sat down and talked to them like they came to visit her and she kept complaining to them. I had to ask her three times to move the laundry from the washer to the drier and she didn't know what it needed to be set to in order to get it dried. It took her two hours and all I wanted was for her to leave. Then she just left when her ride got here. I decided I'd rather just take care of myself. I told the people who represented Right at Home that I would not be paying the bill. They exhausted me more than they did me any good. We made an arrangement that I felt was fair. Right at Home made things harder on me while I was trying to recover. I felt I was serving the caregivers rather than them caring for me.
Provider Response
Right at Home Sacramento has been providing care for seniors and disabled adults for 10 years. We strive, using our caregiver matching system to always provide a caregiver that is suited to the needs of the client. One of the most difficult things to match is personality and acceptable level of communication. We take full and complete responsibility for not meeting Sandra E’s needs when she needed our help. We take the care we provide our clients very seriously and we are very disappointed that in this case we failed our client. As was stated in the review, we made an accommodation with Sandra E. and dropped a portion of the cost for the care received, which she felt was fair.

October 17, 2017

By Jesse R

I am a past client of this provider

Right at Home is always there and they are willing make changes to the circumstances. Right at Home was able to be there when I could not be there with my loved one.

October 17, 2017

By Anita K

I am a current client of this provider

I would say that Right at Home is very dependable. I travel a lot, but I never have to worry because there's coverage for my mom. Right at Home provides my loved one with care and company.

October 16, 2017

By Christy J

I am a current client of this provider

Right at Home seems to actually really care. The services help because the caregiver that Right at Home sends on Friday is really great and good with my loved one.

October 13, 2017

By Michael F_1

I am a current client of this provider

Right at Home is very reliable, and when things go wrong, I can just call a number to get things fixed. Right at Home provides services for me that I couldn't do for myself.

September 28, 2017

By Karla H

I am a past client of this provider

I would recommend Right at Home because I liked that that the payment wasn't due right away. They mail the bill later. I was deferring having my test done, but since I was able to have the caregivers I didn't have to defer having the test done. The doctor was able to remove the pre-cancerous growth and if I hadn't gotten the test done, I wouldn't have gotten the pre-cancerous growth removed. It was so small, but it's good that the services were available.

September 25, 2017

By Diane S_3

I am a current client of this provider

I would tell a friend that Right at Home is reliable. Right at Home makes the client's life easier because the care allows him to live at home.

September 19, 2017

By David A_2

I am a current client of this provider

Right at Home is doing the best they can to meet my loved one's needs. Right at Home has helped my loved one get the things that he needs to get done so I do not have to pick up the slack.

September 19, 2017

By Jerry H_1

I am a current client of this provider

Right at Home is an excellent program. They take care of and they help people with their problems. They make sure you get your medication. I can't go to the drugstore and buy my medication, so they come and bring my medication.

September 13, 2017

By Robin n

I am a past client of this provider

Right at Home did an okay job. I don't think the workers were all that good. Most of them were not that clean and didn't clean that well. The service relieved me for three hours, three days a week. It made my life easier. I wish the workers were cleaner. Sometimes they didn't show up on time.

August 24, 2017

By Richard V

I am a past client of this provider

Right at Home had caregivers who showed up on time and were professional. My sister was agitated and irritated, and the caregivers were able to interpret what she needed so she could get the proper medication.

August 24, 2017

By Bruce H

I am a current client of this provider

Right at Home is very responsive to any of our needs. The caregivers are with my loved one at his care facility, and they help him out because he has lost his sight. It gives us peace of mind.

August 22, 2017

By Phyllis C

I am a current client of this provider

I would recommend Right at Home because they have always taken care of all of the things that I have needed. My caregiver is excellent. I am basing my ratings on getting groceries and the caregivers being able to help me clean. These things make my life easier because I am totally dependent on my caregiver.

August 22, 2017

By khudler

Other

Right at Home has been extremely caring and making it easier for me to take care of my family. They work alongside of their clients and their families to provide the best care. I am so thankful for Right at Home and their staff.

August 16, 2017

By Nathan S

I am a past client of this provider

Right at Home was so helpful with their supervisors, and they had trained their staff so that they knew how to care for my son specifically. They went above and beyond for me. I got to go to work because of the services. I did have to come home sometimes because it is beyond their scope of practice, but I could get a good night's rest.

August 14, 2017

By Anonymous_441

I am a past client of this provider

Right at Home is a family-owned company. They are friendly and knowledgeable, and interviewed me and sent someone who fit well with what I needed. Right at Home made life easier because I had surgery and I couldn't do much for myself.

July 27, 2017

By Catalina S

I am a current client of this provider

Right at Home has been very accommodating for my mom. Right at Home has allowed me to focus on raising my kids.

July 25, 2017

By Roxanne T

I am a current client of this provider

Right at Home has very wonderful caregivers, they are very responsive, and they know me personally. The people are very personable and responsible. Right at Home has made my life easier because my caregiver drives me places, like the grocery store and anywhere else I want to go. They are very friendly and are really good drivers. When they get here, we decide what to do together, and it's like a partnership.

July 25, 2017

By Robin H_1

I am a current client of this provider

Right at Home is very professional. My mom wouldn't be able to get dialysis without the caregivers sitting by her.

July 13, 2017

By Russell F

I am a current client of this provider

I don't know much about Right at Home, they just have good help for me. Right at Home make things a lot easier for me by doing everything that I need them to.

May 15, 2017

By askjaynie-com

Other

To tell the truth, I am a Geriatric Care Manager who refers to Right At Home when I have clients who are no longer safe in their environment without some care and love. Eyes on them daily, sort of thing. I have found RAH to be one of the best referral sources I have. They have a training and screening program which is above and beyond what you would expect. And, it is on-going! Educating our caregivers is essential and Dan makes sure this happens. Whether it be client with dementia, or one on hospice, his care team is trained for that specific client's needs. I also used RAH to care for my own mother. So if you need care, they are the next call you should make. You won't be sorry.

May 01, 2017

By askjaynie.com

Other

I have known Dan with RAH since he opened the doors. I have found them to be a loving and very proficient group of care providers. I am a geriatric care manager and I have referred many of my clients to them. I have never had one bad review from anyone who was care for by RAH. This to me means they are doing something right. I love the extra mile they go, with their training and screening of their caregivers. I will continue to use them for my clients.

December 17, 2015

By Claudine Knight

I am a current client of this provider

Kimberly seemed "right at home" her first few minutes here, is intelligent, knows what is what is not expected of her, is meticulate, thorough - more so than I am since I went off track. See Dr. Mon hope he will "release" me to do things like drive.

March 20, 2013

By Yvonne2

I am a current client of this provider

Paris is wonderful.

June 16, 2011

By Caring16

Other

The organization seems very professional. So far we have only had one person visiting our home. She just resigned last week with no notice, so we are meeting a new care giver today. I see on the daily reports that they did \light housekeeping\" but we never seem to see any evidence of that. If they would be more specific
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About Right at Home Sacramento

rightathome.net

Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.

Custom Care Plan

From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.

Caregiver Training and Care Supervision

Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.


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