Right at Home Rancho Cucamonga

Offers Home Care and Home Health Agencies

77 Reviews
Call (909) 314-1939
Right at Home Rancho Cucamonga (909) 314-1939
Hcp cert

Reviews of Right at Home Rancho Cucamonga

77 Reviews Write a review

Home Care Reviews for Right at Home Rancho Cucamonga

March 04, 2021

By Debbie B_14

I am a current client of this provider

They are responsive when I call about certain things. They could contact me regarding caregiver changes.

February 22, 2021

By Mattie J

I am a current client of this provider

They look out for me and they look after me. They do what they are supposed to do. My caregivers and I mesh with our personalities.

February 12, 2021

By David M_4

I am a current client of this provider

It is nice to know you are liked by the people who care for you. They are very courteous and know what they are doing.

February 03, 2021

By Josephina R

I am a current client of this provider

Sometimes they're unreliable and they'll call us at the last minute. We have to scour to find someone to fill in for them. We don't have very many caregivers come in, just one or two that know who she is, but I feel that they do a sufficient job with those two.

February 03, 2021

By Michael M_52

I am a current client of this provider

They keep him comfortable. They feed him lunch and get him outside. They take a walk and talk to him. Most of the caregivers I can tell have had training. I like how they take care of my husband and offer to help him.

January 27, 2021

By Willie T_1

I am a current client of this provider

She is always on time and does what she is suppose to do. People do what they are suppose to do.

January 19, 2021

By John J_20

I am a past client of this provider

It allowed my wife to heal. It was the caregivers that made things great.

January 18, 2021

By Charles "Wes" R

I am a current client of this provider

They help me get my groceries and do my shopping. They always keep in touch with me and they are good to call if someone isn't coming.

January 07, 2021

By Eric S_6

I am a current client of this provider

It's an extra hand to help deal with stuff. They could communication a little better with us when something comes up with the caregiver.

January 06, 2021

By Anonymous_2510

I am a current client of this provider

They do things that someone older like myself is happy to have someone else do. They're on time. They come and do what has to be done. Everything is smooth sailing.

January 06, 2021

By Ted T_3

I am a past client of this provider

The services not only took care of my husband, but also me as his wife. I would recommend them because the services were excellent and the office was responsive.

December 21, 2020

By Josefina A

I am a current client of this provider

They make sure that I am feeling good. They send me people who are good.

December 18, 2020

By Robert M_31

I am a past client of this provider

They cooked and cleaned for me. They had great services to help me.

December 05, 2020

By Anonymous_4383

I am a current client of this provider

When the caregivers are here, they have a good impact on my mom's live. When they are not here, or when the caregivers are not good, it causes confusion and panic for my mom. She has PTSD from a past event and having so many different caregivers panics her. This morning, I noticed that she kept backing up and looking at the caregiver and kept yelling, who are you?! I wouldn't recommend Right at Home. My mom gets way too many caregivers, and several times they have not shown up to their shifts. Once we were told a caregiver was waiting for an hour, but we never saw them, and the company told us that we had cancelled the shift, which we did not.

Provider Response

Our main goal at Right at Home is to ensure that we are providing excellent service and care to those who need it the most and we are sorry you feel that this was not the case with your loved one. We do work hard to make sure that all of our caregivers are on time, providing the help where and when needed and maintaining communication with the rest of the Right at Home team so that the care that was requested is being provided. Unfortunately this becomes problematic at times when dealing with our subcontractors who request our services but leave our hands tied with set days. hours and times that we cannot rearrange without prior approval and this in turns creates an issue with families requesting more help or specific people to care for their loved one. We are working with our subcontractors and referral sources to ensure that the right information is being provided to our clients so that we may continue to provide the amazing care we are known for. We encourage you to call us directly anytime so we can work with you personally and resolve your issue, Thank you again and Happy 2021

December 05, 2020

By David H_33

I am a current client of this provider

My wife can't treat me the way that the caregivers do. They do what they say what they're gonna do when they say they're gonna do it.

November 20, 2020

By Viola G_1

I am a current client of this provider

They've been able to look out for my mother while I'm at work. They are very friendly, open, and reliable.

November 20, 2020

By Wanda A_1

I am a current client of this provider

I don't worry, I know the caregiver will come on time and take care of things. She even takes my dog out if needed. She calls and texts with problems if there are any. I am very lucky to have someone as kind as the caregiver.

November 20, 2020

By Bea S

I am a current client of this provider

She makes supper and cleans the house. I need help and they provide that for me mostly on a regular basis.

November 09, 2020

By Helen M_4

I am a current client of this provider

The ladies who come are wonderful. They are always available to me if I need to tell them something about my schedule or if I am unhappy with something. That is what I like about them.

November 09, 2020

By Paul S_14

I am a current client of this provider

They have made life a lot easier, because the caregiver has gone above and beyond to help my mom. They came highly recommended and the caregiver that I have has been really good. The field representative fixed the schedule.

October 29, 2020

By Lynn S_11

I am a current client of this provider

I like a really clean house, but my caregivers haven't quite gotten there yet. Then I moved to the house in front of me, and so we are working on getting everything cleaned up. Otherwise, they take great care of me. I like the caregivers who come to help me because they have a desire to help me. One who knows I haven't had my coffee yet, will go ahead and make it for me.

October 15, 2020

By Alon C

I am a current client of this provider

When I get the right two people to help me, they can feed me, go to the store for me. They do what I can't do. They should send people that can lift me.

October 08, 2020

By Rubye M

I am a past client of this provider

Sometimes they wouldn't show up and they wouldn't call me about it. They had no back up plans so we went days without care. They could have worked on getting a back up person.

Provider Response

We at Right at Home find it not only best, but necessary to have a backup caregiver. Although we take extra steps to ensure that not only does the caregiver have the skills needed but that they have a personality to match a well. We strive to ensure that we check off all the boxes, and although everything on paper is a match, that isn't always the case when new caregivers are finally introduced. If that happens we go back to the drawing board and see who else we can send.

October 08, 2020

By Daisy B

I am a past client of this provider

I just want them to do it the way I say and not argue with me. I cannot remember who I had a problem with but if you had someone who didn't argue, I would recommend them.

March 11, 2020

By Sabrina B

I am a current client of this provider

Having someone here is helpful so I can go out and shop. The initial contact with the marketing guy wasn't very good but they have been good since.

March 11, 2020

By Shirley B_18

I am a current client of this provider

They do what I need so I can go out and run errands. I like that the people are on time and my wife gets along really well with the caregiver.

March 10, 2020

By James C_19

I am a past client of this provider

They watched him. I haven't had any problems with them. I like the caregivers and that they're really personable.

March 06, 2020

By Jennifer P_5

I am a current client of this provider

They clean my house. I like the person that comes to my house.

February 25, 2020

By Saundra R

I am a current client of this provider

She has been with me for a year and a week now. She cooks my breakfast. I like that I have an excellent woman that comes in.

February 11, 2020

By Donald J_5

I am a current client of this provider

They should be more consistent with the agents. All the agents we've worked with have been friendly.

February 07, 2020

By Manuel and Carmen R

I am a current client of this provider

The worker is great and works hard for me. They help me with my health and make me feel good about my life.

January 23, 2020

By Delight H

I am a current client of this provider

The owner of the company is very willing to work with me. They are very responsive.

January 21, 2020

By Catherine S_7

I am a current client of this provider

They help me out physically, mentally, and socially. The girls they send are confident.

January 10, 2020

By Mike and Kathleen C

I am a current client of this provider

I don't drive or have a car, so they are a big help if I need my medicine. I like that they are very comforting and very good at what they do. They are polite, and I'm slower than a turtle when I'm walking, and I'm not worried that she will step in front of me.

January 10, 2020

By Susanne S_1

I am a current client of this provider

They could be more consistent with the caretakers, because they are always losing them. They could have better scheduling.

December 13, 2019

By Roland

I am a past client of this provider

We used Right at Home Rancho Cucamonga for a 1-day thing. So far, the care they provided was adequate. I was pleased with the caregiver that we had. She was prompt, knowledgeable and caring. I think that the price is too expensive. She administered the medication on time and kept my wife dry and clean. I would recommend this agency to others.

November 13, 2019

By Christine A_4

I am a current client of this provider

Without their help, I wouldn't be able to take a shower or anything else. I like the people they send me. They really take care of me and give me what I need.

October 25, 2019

By Sally C_4

I am a current client of this provider

I knowing that my loved one has appropriate care when I can't be there. They're very reliable, and they seem to provide quality care.

October 08, 2019

By Skip L

I am a current client of this provider

Her quality of life would be a lot less without the care. They come here when I'm not available. If I have any concerns, they will take care of it. They listen to your concerns.

September 27, 2019

By Lashman J

I am a current client of this provider

They have saved my life two or three times. It is very meaningful. When my caregivers come, they take care of my needs and go the extra mile. They could do better by having more staff so I can have care more often.

September 25, 2019

By Carmen G_1

I am a current client of this provider

She does a good job with all that she does. I would recommend them because the person that comes and helps me is great.

September 10, 2019

By Michael B_19

I am a current client of this provider

For her needs, she feels that they're adequate, but I would like to see more. I need to work that out between the caregiver and my mother because there's a communication gap between them. I've had a couple of incidents where they need to follow up with some of my instructions. We said we didn't need care for a particular day, and the caregiver didn't get the message, so they showed up to the house anyway. That's happened a couple of times.

September 04, 2019

By Geraldine W_4

I am a current client of this provider

The last girl has been coming for three years. She engages with my mother really well. She uplifts my mother. Their caregivers come on time. They're clean and courteous. My mother really likes them.

August 27, 2019

By Kathleen Gonzales, RN L

I am a current client of this provider

They are able to help me when I am down a caregiver, and they provide a quality caregiver for me. Whenever I call them, they accommodate my needs.

August 02, 2019

By Anonymous_2260

I am a current client of this provider

When we hit a good caregiver who will have a conversation with my loved one, then he will not feel as lonely and he will talk with his wife. I like our main caregiver.

August 02, 2019

By Theresa S_2

I am a current client of this provider

They make sure they have long care and feed her 3 meals a day. They make sure she gets the entire package. They offer gloves and disposables for the care at home, so you don't have to worry about that.

July 29, 2019

By Cynthia "_1

I am a current client of this provider

The caregiver that came five days a week would cook for my loved one. The new caregiver we have will come to help with light housekeeping. The services are great, they are very understanding, and they have a lot of compassion. Right at Home has always done great by us, but their hands are tied by In of Age. In of Age is who is paying for the services.

July 17, 2019

By Pam M_1

I am a current client of this provider

I have a girl that does all my stuff for me. They are very good. They call to make sure the home care is good, and they care about the people.

July 02, 2019

By Sarah M_2

I am a current client of this provider

They do housework. They have excellent service. They notice the things that need to be done.

July 02, 2019

By Janine V

I am a current client of this provider

The provider has been helping me a lot with the housework. They are very thorough. I have had quite a few different ladies come in, so I can't really decide which one I like the best.

June 07, 2019

By Hollis R

I am a current client of this provider

It gives me a little time to be by myself. I appreciate the personal care they give my husband.

June 07, 2019

By Steven W_4

I am a current client of this provider

They really help me out. They don't a lot of things that I can't do anymore. The person they sent me is good. He is a young man. He is a very nice, gentle soul.

June 07, 2019

By Henry S_6

I am a current client of this provider

They talk to her and she needs that. I like that they cover everything. They follow up if there is a change in schedule or if we need to change something.

May 28, 2019

By Gaye M

I am a current client of this provider

I only have her come once a week, but it is good. She does things around the house for me, we go grocery shopping, and she takes me to any appointments that I have. I like the company and enjoy it. They send out people that are capable, nice and helpful. I like the person that I have.

May 23, 2019

By Anonymous_990

I am a current client of this provider

I need some help with cleaning the bathroom, such as mopping the shower and cleaning a chair I have in the shower. Unfortunately, some of the caregivers were a little immature in their work. I only get the services for a few hours a week, but I would like them more time. I'm old, so I need their services.

May 02, 2019

By Richard R_6

I am a current client of this provider

They only do my laundry. I like that if I have an appointment on the day that I need help, they change the date for me.

April 01, 2019

By Nancy O_7

I am a past client of this provider

I just needed someone in the house with me so I wasn't here alone, and they were able to give the medication. It was very good. The people they sent were very personable and dedicated.

March 06, 2019

By H.A.

I am a current client of this provider

So far the service from Right at Home Rancho Cucamonga has been really great. They've been very helpful. They're very flexible. Like if I need to cancel, it's not a big deal, and if I need them to come in earlier they try to be here earlier. They assist my mom by just being there. And when I got sick and my dad had to take my mom to urgent care, they helped him do that.

February 15, 2019

By Ruth S_8

I am a current client of this provider

It is just a small part of my mom's life, but they are a part that is important. They are readily available, and I can call them anytime. They are usually pretty responsive, and the people they provide do a pretty good job.

January 22, 2019

By Louvenia G

I am a current client of this provider

It would make it easier if they listened to me more and asked why certain caregivers aren't working. They listen to me when I tell them about the caregivers I want. They are good about calling me when someone can't come.

January 15, 2019

By Catherine S_6

I am a current client of this provider

I wanted the same people to come. They could improve by keeping the same caregivers and calling me if there is a difference.

November 28, 2018

By Gloria O_2

I am a current client of this provider

It has been a big relief because I can relax knowing my mother is in good hands. The person taking care of my mother is very compassionate.

November 27, 2018

By Eleanor C_1

I am a current client of this provider

They were coming three times a week, but the nurse decided that I needed someone once a week. I am appreciative of the girls coming out to help, though. It isn't working for me to have them here once a week. They sent me a solid piece of sugar for a caregiver. I wish I could keep her here with me. I am blessed to have her here with me.

November 20, 2018

By Frances M_4

I am a current client of this provider

The caregiver does things for me that no one else can do. She really stepped in and helped me. Sometimes the clients are great, and other times, the caregivers are great. The caregivers really reflect the company.

November 02, 2018

By Elizabeth A_7

I am a current client of this provider

They have provided coverage even if it's last minute. I would tell them that they work with you until you find the right fit with a caregiver.

November 02, 2018

By Anonymous_821

I am a past client of this provider

They made sure to match my loved with a good caregiver. They were easily accessible. If had a question, someone could answer it.

August 21, 2017

By Sandra H.

I am a current client of this provider

I've been using Right at Home since January. The girls that come are sweet, kind, and helpful. They come three times a week for three hours and take me to physical therapy and occupational therapy. However, currently their schedule is reduced. They're usually adaptive to my schedule and are reasonably priced. It's been a good experience.

March 20, 2013

By Tom15

I am a current client of this provider

I am writing to express how happy my wife and I are that our daughter got in touch with Right at Home and they arranged to provide home care. My caregiver is great and does the company proud. He knows that what he is doing and pays attention to the smallest details. Thank you Right at Home.

October 16, 2012

By Caring54318250

I visited this facility

The person that came for an assessment and interview with my parents seems good and my dad was fine that. They feel comfortable with them, they're flexible, they're very sweet people, and responsible. They enjoy their company. I would recommend Right At Home to others.
See all Home Care reviews (76) See fewer reviews

Home Health Reviews for Right at Home Rancho Cucamonga

Get Costs

About Right at Home Rancho Cucamonga

rightathome.net

Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.

Custom Care Plan

From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.

Caregiver Training and Care Supervision

Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.

Get Costs

Photos of Right at Home Rancho Cucamonga

Get Costs
Get Costs

Get Costs

Right at Home Rancho Cucamonga

  • By clicking "Get Costs", you agree to our Terms of Use, our Privacy Policy, and our Agreement to be Contacted by Telephone. You also consent that we, or our partner providers, may reach out to you about senior living solutions or Medicare insurance using a system that can auto-dial; however, you do not need to consent to this to use our service.