Saint Agnes Home Health and Hospice Fresno, CA

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My aunt was brought to my home. First they wanted to bring with the equipment being delivered. Then when she arrived, she arrived without any supplies to change her. COMPLETELY unacceptable. She had oral medication without being able to swallow which was rubbed inside of cheek. I would not use this hospice again.

user21

My family and I regret to choose this hospice. Not compassionate with my mom’s pain. They offer the same plan for every pt. Oral medication even though my mom was unable to swallow anything Unable to talk to a doctor but nurses even though we requested to talk to one to ask for a different pain med delivery method and she “ did not qualify because she was not having enough Morphine” Only saw social worker once in 1 week . She promised to have us talk to a counselor for bereavement within a week and we were never called. We had to call to request the services

Jennifer

We went with Saint Agnes Home Health for our aunt. It was not very good. They were contacting the lady my aunt lived with rather than myself who is the POA. They were giving her updates and asking her for permission for things to be done, which she has no right to do. I spoke directly to the director of the agency on one occasion and expressed my concern, and he told me that going forward, there would be a message that would pop up on the computer screen and when someone went out there, that they needed to give me an update, but no one ever called me. They had done PT and OT. They were just trying to help my aunt out with her daily living activities because she was pretty weak after being discharged. However, I cancelled them because they weren't giving me anything that I asked.

lulu8

The people were very nice, but not there often enough. My mother- primary caretaker- never understood the premise of hospice. We used this hospice in late 2012 and early 2013. I did not get to talk with counselors.