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(800) 558-0653

Touched by Angels Home Care

P.O. Box 2500, Aptos, CA 95001

(800) 558-0653

Verified Partner

4.74

(35 reviews)

Offers Home Care
Top rated on Caring.com

2022, 2023, 2024

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Reviews of Touched by Angels Home Care in Aptos, California

4.74

(35 reviews)

    Top rated on Caring.com

    2022, 2023, 2024

    Provider of Choice 2024Employer of Choice 2024
    Home Care Pulse Certified 2024

    Harry W_2

    5

    February 24, 2024

    I am a past client of this provider

    They changed her and fed her. I liked that she had a good caregiver.

    Katie E

    4

    January 18, 2024

    I am a current client of this provider

    It takes a lot of pressure off of me. We have two different caregivers that take shifts. I'm happy with one, but not so happy with the other one. Last minute scheduling changes, and feeling like my father isn't getting the care he needs.

    Claire S_8

    5

    January 18, 2024

    I am a current client of this provider

    She probably wouldn't be here if it weren't for the services. Her problems were so severe when the caregiver started coming. I like the way we were introduced to the caregiver and the fact that she had her supervisor with her. I also like that the supervisor checks in once a week to make sure things are going well. I feel as though we're in really good hands.

    Anonymous_6906

    5

    January 18, 2024

    I am a current client of this provider

    Their care is good. I like the staff. They are friendly and helpful.

    Clyde C

    5

    December 27, 2023

    I am a current client of this provider

    They are user-friendly and communicate with clients. They care about their clients and advocate for their mothers with insurance.

    Paula H_8

    5

    December 12, 2023

    I am a current client of this provider

    I got much better because of them. I can walk without help. I would recommend them because I have excellent care.

    Kathy M_27

    5

    November 27, 2023

    I am a current client of this provider

    They make sure my mother is cared for while I am working. They are very willing to work with the client.

    Provider Response

    Thank You Kathy and we are grateful that your trust in our agency gives you peace of mind.

    Sarah D_12

    5

    November 15, 2023

    I am a current client of this provider

    They provide great care for my mother. They're really responsive to some issues we're having, so that's good.

    David G_37

    5

    August 24, 2023

    I am a current client of this provider

    She only comes once a week. I like the caregiver, not necessarily Touched by Angels. She is the only contact I have with Touched by Angels.

    Provider Response

    Unfortunately, with 1 four hr shift a week, for only meal preparation and grocery shopping, we don’t provide case management, we also rely on the aide to report any changes or needs. She has told us everything is fine, you don’t need anything. You can call the office if the need arises.

    Wendy C_5

    5

    August 24, 2023

    I am a current client of this provider

    They've helped adjust the cost to my actual needs. I like the caregiver.

    Dorothy B_26

    5

    August 16, 2023

    I am a current client of this provider

    They quickly responded to me when I contacted them, and they helped get someone there quickly.

    Marie F_6

    5

    June 24, 2023

    I am a current client of this provider

    The services have been positive because I don't have to worry about him, and he receives great care. I like the agency because they are easy to get a hold of.

    Virginia L_11

    5

    May 15, 2023

    I am a current client of this provider

    I have been able to go to work and not worry about my mom at home without anyone, as I know she is well taken care of now. I would tell a friend that the care provided for my mom is probably the best I have ever seen in my journey.

    Gayle B_3

    5

    April 18, 2023

    I am a current client of this provider

    I don't think I could have survived without my caregiver. They could pay their caregivers more.

    Provider Response

    Gayle, We are pleased to know your aide made your recovery successful. As far as the pay, we pay higher than most, your aide is compensated with a high rate of pay, as well bonuses and 40 hrs paid time off.

    Haley C

    5

    March 27, 2023

    I am a current client of this provider

    They adjust the level of caregiving for the client's need. They have great support from the office and they are committed and friendly.

    Provider Response

    Thank You Haley it’s our pleasure of serving you & are we grateful for the trust you have placed in us.

    Anonymous_5595

    1

    March 1, 2023

    I am a past client of this provider

    They could have provided more consistency and trustworthiness. They could've improved with better communication and trust.

    Provider Response

    We are sorry you feel this way, we tired numerous ways to resolve our mutual differences.

    Eleanor G_3

    5

    February 13, 2023

    I am a current client of this provider

    The impact of the services has been positive because of the communication. I like Touched by Angels Home Care because they are customer support oriented.

    David G_32

    5

    February 13, 2023

    I am a past client of this provider

    They started service as soon as it was needed. They show up on time.

    Ann S_26

    5

    August 24, 2022

    I am a current client of this provider

    It enables me to stay in my own home. I like that they have never let me down and the caregiver has worked out well.

    Greg & Marion J

    5

    July 21, 2022

    I am a current client of this provider

    They made our experience positive through the care we receive an the skill of the caregiver. I like the quality of the caregivers, it's outstanding.

    Anonymous_3647

    5

    May 24, 2022

    I am a current client of this provider

    The agency makes sit easier for the client to stay in her home. I liked the way they worked with you and try to keep the same caregiver consistent.

    Karla R_1

    5

    March 10, 2022

    I am a past client of this provider

    Carl loved all the caregivers provided and having them helped keep him in his home. My husband had a heart attack around the same time and I could not be in two places at once. They became like family, and I liked the level of care they provided.

    Donna P_8

    5

    February 14, 2022

    I am a current client of this provider

    They have been here and helping. They are on time and provide the services.

    Curtis & Claire V

    5

    September 27, 2021

    I am a current client of this provider

    They respond to my requests, they're well ahead of it. I have a group here now that are very attentive and try to keep ahead of our problems.

    Elaine C_5

    4

    September 25, 2021

    I am a past client of this provider

    The services didn't make a big impact, but they helped the family out a lot. They weren't pushy about continuing care.

    Curtis B

    4

    August 30, 2021

    I am a current client of this provider

    They can anticipate her problems, and they look after her. They do what we need them to do, and they answer my questions.

    Provider Response

    Thank You for trusting us to provide care, we are pleased that you are happy with or services

    Carmen S_1

    5

    August 23, 2021

    I am a current client of this provider

    She feels safe and comfortable with the continuity of care from the two caregivers she's had over a long time. Their quality of service is excellent and they are very accessible. I can always talk to a person.

    Provider Response

    Thank You Carmen, we are so grateful for the trust you’ve placed in us. It’s our pleasure of serving you & hope he have met your expectations.

    Jane M_11

    5

    August 13, 2021

    I am a past client of this provider

    We had a very small house, and it was hard to fit anyone else in here. They got a lot of things done for us, though. Denise is very fair, the people are very friendly and competent.

    Bob & Shirley T

    5

    July 26, 2021

    I am a current client of this provider

    The situation is hard, but my husband only really wants me to help him. If it wasn't for them, though, I wouldn't be able to get out. We just got a good feeling that they knew what they were doing.

    Debra C_9

    5

    May 27, 2021

    I am a current client of this provider

    I'm in a wheelchair, so they've helped me to have more freedom. They are very punctual.

    Jenay T

    4

    December 14, 2020

    I am a current client of this provider

    They are always here to help me and it makes me feel good since I live alone. They are very good, I would recommend them. I like them from what they have done and what I have heard about them.

    Provider Response

    Thank You, we are happy that you trust us to provide you care in your home.

    Anonymous_4067

    4

    September 24, 2020

    I am a current client of this provider

    The services help me get through the day. I like their responsiveness to my needs.

    Provider Response

    Thanks for sharing your review with us and the community.”

    Bob B_11

    5

    April 16, 2020

    I am a past client of this provider

    I had some help from my daughter, but for me it was great when someone did things for me. It helped me out immensely. They had a very good gal help me, probably the best we ever had.

    DFC

    5

    March 17, 2020

    I am a current client of this provider

    I have been receiving home health care from Touched By Angels for over 2 years. I am extremely satisfied with this company and my caregivers Cristina and Araceli ! They are caring and conscientious, reliable and completely trustworthy. Touched By Angels will contact me every two weeks directly to check in and make sure my needs are being met. I am very happy with their service.

    Provider Response

    Thank You Dorothy it’s our pleasure to provide you care & we hope we continue to meet your expectations.

    P and C

    5

    March 7, 2020

    I am a current client of this provider

    Great agency. They are providing in home care for Mom so that so can remain in own home. The caregivers really care about their clients and go out of there way to try and make there day the best it can be. They show up on time and always with a friendly attitude. The agency is always very helpful when you call and they will try to meet any request that you ask of them. The agency is great at checking in often to see if there are any issues or if there is something they can do to make the service better.

    Provider Response

    Thank You we are grateful for the trust you’ve placed in us & it’s our pleasure of serving you and we hope we continue to meet your expectations.

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    Services and Amenities of Touched by Angels Home Care in Aptos, California

    Agency Type

    • Full Service Agency

    Range of services

    • Companion Care
    • Personal Care Assistants
    • In Home Health

    Types of care

    • Transportation: Yes
    • Doctor Visit Companionship
    • Light Housekeeping

    About Touched by Angels Home Care in Aptos, California

    Touched by Angels Home Care is a Senior Care provider in Aptos, California that offers residents Home Care services. Contact Touched by Angels Home Care for more details on services and rates.

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