They make sure I am not alone and they take me to the store if I need to. They clean my house.
They always send someone over if I need them.
Call
(831) 662-0400
Reviews of Right at Home Santa Cruz and Monterey Bay, CA
Home Care Reviews for Right at Home Santa Cruz and Monterey Bay, CA
August 03, 2022
I am a current client of this provider
July 05, 2022
I am a current client of this provider
The agency has made my experience positive by contacting me with questions or concerns.
I would recommend the agency more if they were able to provide care more consistently and fix their employee turnover rates.
Provider Response
Good morning Linda, Thank you for sharing your positive experience with our agency, as well as the issue of agency turnover and staffing challenges within our Health Care Industry because of the pandemic. We do strive to have consistent caregivers available whenever possible and do hope you could reach out to the office, when convenient, to discuss how we can better serve you.
June 03, 2022
I am a current client of this provider
We still have to help out before we leave. We love Liz she is just getting up there in years so I have to assist with changing.
I like that they are on time for the most part.
February 07, 2022
I am a current client of this provider
The communication has helped me the most in the care with my dad.
I really like that the manager is very hands on and will do a follow up with.
January 04, 2022
I am a current client of this provider
They have just helped him feel more organized and more in control.
I have gotten very good customer service.
July 12, 2021
I am a current client of this provider
They give her one on one contact. She appreciates the interaction with the caregiver.
We have been very happy.
November 09, 2020
I am a current client of this provider
The services have been helpful and I have been able to teach the caregivers how to cook to my desires.
I like that the agency does my biddings and hangs in there with me.
October 22, 2020
I am a current client of this provider
I had a lady who was so nice and she did cleaning and she does her job well. this depends on the caregiver of the day.
Because of the cost my friends would not be able to afford it. Not cheep and expensive.
October 09, 2020
I am a past client of this provider
This agency worked with us for just about two years. They cared for an Alzheimer's patient in our home. The caregivers they sent were very professional, friendly, and easy to have in our house. Changes in caregiver or frequency of their visits did not present a problem. Debra at Right At Home was very accommodating to our needs. I would highly recommend this agency for anyone seeking qualified staff for caregiving in their home.
March 19, 2020
I am a past client of this provider
We needed a caregiver that could go out and get away. They sent different caregivers. I had to show them around and spend some time with them. They finally assigned just one to us and it worked out well.
We had excellent caregivers. All of them were well trained for the job.
January 22, 2020
I am a past client of this provider
They helped the most by contact work and constantly being involved.
I think it's fine. It gets him involved, and it educates people.
September 04, 2019
I am a current client of this provider
They have helped me the most by selecting the correct caregiver for me.
I like that they are efficient, and the caregiver is very respectful and patient.
July 19, 2019
I am a current client of this provider
My life is easier because they do daily chores, like cooking and cleaning.
They are efficient and have good timing.
May 22, 2019
I am a current client of this provider
I think it comes back to the training but also offering different activities that are in her realm of being able to do so.
I think they should train the caretakers in the specific areas of need for the person.
March 12, 2019
I am a current client of this provider
I don't use them daily. Sometimes they are not as friendly as I hope they would be. They could be more friendly.
I like the caregivers. They are all good drivers, and they get me to my appointments on time.
November 02, 2018
I am a current client of this provider
I think my caregiver is well trained and understands the handicaps that my husband has and responds to his needs well.
They are responsive to my needs by fitting in to my schedule
October 15, 2018
I am a past client of this provider
They provided everything she needed. It made my life easier because I was not able to provide all the care she needed with toileting and showers. The caregiver was able to provide everything better than I was able to.
It was very good care and the caregiver was excellent. She knew what she was doing. They worked the hours we needed, which was important for my loved one. They worked for our convenience.
September 28, 2018
I am a current client of this provider
They provide for all my needs. They clean my house very thoroughly. That's the most important thing.
Everyone I speak to is very courteous on the phone and in person.
August 01, 2018
I am a current client of this provider
It gives me four hours of the day to have a break.
They help the client with his daily needs.
She likes the individualized care.
Right at Home has great communication and they are always on time for shifts.
June 26, 2018
I am a past client of this provider
They were really flexible in meeting the requirements that the client had. We missed a couple of days in the schedule and they plugged the holes really fast. The services sure make life easier. The night care would come in and watch over my loved one while they were in bed. They would listen to the nursery monitor so my loved one could be monitored.
June 13, 2018
I am a current client of this provider
My husband has Alzheimer's and is in the moderate to late stage of this disease. I have used Right at Home Caregiving for the past year and am truly impressed with the service they provide. For 9 hours each week(3hrs/3 days) a caregiver is in my home; she is compassionate, attentive and it is obvious she enjoys her work. She handles upsets calmly and works with my almost non-verbal husband to keep his frame of mind as positive as possible. Her warm personality allows me to feel he is secure when I am not at home. She appreciates what little he is able to do and praises each small accomplishment.
Right at Home has responsive office staff and works hard to accommodate schedule changes.
May 14, 2018
I am a current client of this provider
They are very prompt and they give me high quality caregivers. They are very nice to work with. It makes all they difference to me. I am slightly disabled so they come and help me around the house. I have one caregiver who cooks for me, and they are a very good cook as well!
April 04, 2018
I am a current client of this provider
They are very nice people. They really work with us and we appreciate that. The caregivers are kind and upbeat people and enjoy their work. They are here and provide respite and that is the best thing for us. When we first started it allowed my husband and I to maintain our jobs. They work with her to make life happy for her and that is what we want.
April 04, 2018
I am a past client of this provider
It was difficult because I really didn't want them here. They were able to help make things easier by helping with cooking meals for my wife and I.
April 02, 2018
I am a past client of this provider
They need better training or to be better at matching us with someone who could provide the services needed. They found someone who was trained in what we needed and during the hours we needed.
March 05, 2018
I am a current client of this provider
If I ever have an issue, they jump right on the issue and help me work through any problems. They give me lots of advice for my loved one. The caregiver, Lauren, makes breakfast and lunch. She makes sure my loved one stays with her.
March 05, 2018
I am a current client of this provider
They always are ready willing and able to have a backup caregiver for my loved one if something comes up. The caregivers come to help my loved one shower, get dressed, and take care of basics in the home.
March 05, 2018
I am a current client of this provider
The caregivers are very well screened and are very good. We don't have them here very often, we just don't need them that often.
January 03, 2018
I am a current client of this provider
They keep sending me people and they never leave me alone which is good. They cook and clean for me and they service me in the bathroom as I am a quadriplegic.
December 02, 2017
I am a current client of this provider
Right at Home has very good communication and prompt billing. Right at Home is able to get things that I cannot reach myself like boxes and cans.
December 01, 2017
I am a current client of this provider
I would probably refer others to Right at Home, but they seem a little short handed sometimes. Right at Home's services have provided great help to me in a difficult situation.
November 08, 2017
I am a current client of this provider
I would tell a friend that Right at Home is a quality and nice company. Right at Home has made my life easier by cooking for me.
November 02, 2017
I am a current client of this provider
I would tell a friend that I have been very happy with the scheduling changes, responses, and contacts with Right at Home. Right at Home has made life easier by giving me the respite help I need with my husband due to his Alzheimer's.
November 01, 2017
I am a current client of this provider
Right at Home is very efficient with their care to me. The caregivers help me get around and use the restroom. They keep me taken care of.
October 31, 2017
I am a current client of this provider
Right at Home is a dependable agency. Right at Home has been pretty accommodating.
October 13, 2017
I am a current client of this provider
Right at Home responds well if I call them, and are always there. The caregivers take my mom to the places she wants to go.
October 02, 2017
I am a current client of this provider
I would recommend Right at Home because they're all good! The caregiver has helped me get things done. She's been fantastic.
September 22, 2017
I am a past client of this provider
Right at Home caregivers are on time and thorough. Right at Home was available when I needed them.
September 13, 2017
I am a current client of this provider
Right at Home is very good at selecting and screening the caregivers. Right at Home has relieved me some of the stress and provided a safety to my mom.
September 01, 2017
I am a past client of this provider
Right at Home has very skilled caregivers who go above and beyond to do extra things, they are also patient, caring, and thorough. The caregivers from Right at Home were great fits and helped our family out a great deal.
August 04, 2017
I am a current client of this provider
I am satisfied with Right at Home because the caregiver does an adequate job taking care of my wife. I get a little peace and quiet because of the services.
August 03, 2017
I am a current client of this provider
Right at Home is very courteous and nice, and I liked that all of the caregivers have showed me their workman's' compensation papers right away. I am very satisfied because the caregivers are all extremely helpful with myself and my wife.
July 06, 2017
I am a current client of this provider
I would tell someone that Right at Home does a good job, that they are accommodating, and that they are reliable. The services have made my life easier and they keep the client clean.
July 06, 2017
I am a current client of this provider
Right at Home has always been there, has been spot-on, and I have never had a problem with them. Right at Home has made my life easier by providing someone to watch over my loved one at home.
July 06, 2017
I am a current client of this provider
I would tell a friend that Right at Home is pretty professional and dependable. Compared with my last company, Right at Home has been way more professional, they are always on-time, and they are doing good with consistent staff.
June 14, 2017
I am a current client of this provider
Right at Home's caregivers are organized, well-built, and they try to help as much as they can. Right at Home makes my life easier and helps me around the house.
June 01, 2017
I am a past client of this provider
Right at Home provided a caregiver that was terrific. The only reason why we didn't continue the services was because of the cost. Right at Home sent a caregiver that was engaged with my mother, who has Alzheimer's. They didn't simply watch television.
May 01, 2017
I am a current client of this provider
The caregivers from Right at Home are on time and compassionate. I have enjoyed our caregivers' senses of humor. The services from Right at Home allow me to have "me" time.
May 01, 2017
I am a current client of this provider
The care from Right at Home is very good, and the caregivers are very nice, helpful, and accommodating. However, the rules are very restricting for the kind of care that I need. My caregivers help lift the load that I'm carrying, and they help enormously with the care I need.
April 20, 2017
I am a current client of this provider
I would recommend Right at Home. Right at Home has made our lives easier because it gives us a chance to do certain things.
April 03, 2017
I am a current client of this provider
Right at Home is competent, friendly, and easy to work with . Right at Home does house work and they take care of the client tenderly.
April 03, 2017
I am a current client of this provider
Right at Home's caregivers are very attentive, are there when I call, and have answers to my questions. I only use the services once a week, but when the services are being given, it frees up my time and gives my mom time with someone who can relate to her and her situation. It's good for her to be with someone else besides me.
March 09, 2017
I am a current client of this provider
Everyone at Right at Home seems to be very kind to the elderly. When you call them, they are always available. Just knowing that Mary has someone with her is very important to me.
March 03, 2017
I am a current client of this provider
Right at Home does a really good job vetting their caregivers. The caregivers Right at Home has are well-suited for their work. It is helpful that the caregivers take my mother grocery shopping, to doctors appointments, and to the pharmacy.
March 01, 2017
I am a past client of this provider
If I knew someone who needed in-home care, I would definitely recommend Right at Home. They've done a great job with introductions and preparing my mother for the services needed, as well as potential situations we might come across. There were some scheduling glitches, but the agency was able to manage that. The services from Right at Home were very brief. My mother needed specific services, and didn't make it clear how much help she needed at the time, so we didn't get what we needed. It wasn't the agency's fault, though.
February 17, 2017
I am a past client of this provider
All the caregivers from Right at Home did was do a visual survey to see if there were obstacles in my home and to check to see if I was walking down the street correctly. I don't need someone to come into my home to check and see if things are fine because they are fine, I needed someone to help me with physical therapy. The caregivers I had were pleasant, but not knowledgeable and not skilled.
Provider Response
We appreciate your feedback and regret that we could not be of more assistance. Right at Home was asked to assist and within an hour of our arrival, we gracefully left your home after fixing you some lunch. Right at Home strives to find the right caregivers for all of our clients. At the same time, we do not force ourselves upon people. Some situations require us to find our client and their family alternative resources, which is how we tried to help in this case.
February 02, 2017
I am a current client of this provider
I am very pleased with Right at Home. We have a wonderful caregiver that helps out in our house. Our caregiver is reliable, punctual, and understands my wife's personality.
February 01, 2017
I am a current client of this provider
I would tell someone that Right at Home seems competent.
January 27, 2017
I am a current client of this provider
I haven't had any issues with Right at Home, and they are very easy to get a hold of. The services have helped John stay alert and active.
January 23, 2017
I am a past client of this provider
I would hesitate to recommend Right at Home because of their cost. There was a language barrier with one of my caregivers from Right at Home. The caregiver was good--it was just difficult for me to communicate what I needed. My daughter spoke Spanish, however, and they could communicate beautifully.
December 20, 2015
I am a current client of this provider
I am very pleased with Right at Home. They are very reliable and affordable. Everything is fine from management to scheduling. They are very professional and accurate.
December 18, 2015
I am a past client of this provider
Excellent service. Hilda, the caregiver, is amazing, caring and willing to do anything. She did a great job.
December 17, 2015
I am a current client of this provider
Your services are good. Caregivers arrive on time and take you to your desired destination.
December 16, 2015
I am a current client of this provider
I enjoy having them here to help me and to talk with. Karla is so willing to do anything and is very helpful.
October 31, 2015
I am a current client of this provider
Excellent Caregiver! The office staff is very responsive. They are quick to accommodate sudden change of our needs. My husband sometimes required email correspondence with RAH. The staff is very thoughtful and supportive of us.
August 26, 2015
I am a current client of this provider
Right at Home Aptos has been a pleasure to do business with. I had a stroke and needed night and day care. All caregivers were competent, caring, punctual and very nice. I would highly recommend this firm and plan to use them again when needed.
September 30, 2014
I am a past client of this provider
The service has been excellent. My only negative has been the price. On the other hand, my helper has become a good friend -- she is reliable, pleasant, cheerful, and capable. I'm thankful for her help.
September 21, 2014
I am a past client of this provider
We are most grateful for your skilled care and devotion to my mother's care. You greatly enhance her quality of life.
About Right at Home Santa Cruz and Monterey Bay, CA
Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer’s disease and other dementias. Call us to learn more about the specific services we provide.
Custom Care Plan
From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one’s specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.
Caregiver Training and Care Supervision
Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they’re able to deliver the care set out in your loved one’s Custom Care Plan. Before providing care, they’re bonded and insured.
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