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Home Helpers of Jacksonville Jacksonville, AL

1505 Pelham Road S., Jacksonville, AL 36265

(800) 558-0653 (Caring Family Advisor™)

4.9

(44 reviews)

Offers Home Care
Top rated on Caring.com

2018, 2019

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Home Helpers of Jacksonville
Home Helpers of Jacksonville
  • Top rated on Caring.com

Jacksonville, Alabama 36265


4.9

(44 reviews)


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Home Care

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Anniston, Alabama 36207



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Rainbow City, Alabama 35906



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Reviews of Home Helpers of Jacksonville in Jacksonville, Alabama

4.9

(44 reviews)

    Top rated on Caring.com

    2018, 2019

    Kathy W_3

    5

    October 15, 2018

    I am a current client of this provider

    I like just about everything. They are kind and treat you nicely. They are very helpful and patient. It's great! I look forward to the days the caregivers come.

    Joan M_2

    5

    October 15, 2018

    I am a current client of this provider

    I can call the agency any time and they will answer my call or they will come. The agency always listens to me.

    Anonymous_237

    4

    October 15, 2018

    I am a current client of this provider

    I can pick the days and hours that they come and help me. I appreciate the conversations I have with my caregivers.

    Joyce and Lamar D

    5

    September 19, 2018

    I am a current client of this provider

    I would highly recommend them because they are very efficient. We just know that when they come, they do their job. They are very efficient and polite.

    Dorothy M_12

    5

    September 13, 2018

    I am a past client of this provider

    It was an easy process to arrange for, and someone came to my home to pick me up. They picked me up at my home and took me to a hospital for a medical procedure and then brought me back home.

    jackinbox

    5

    August 2, 2018

    I am a past client of this provider

    Only used them a short time because my father pass away but they were very friendly and helpful the girl was knowledgeable and willing to do anything asked . Kim the lady in charge was very nice and helpful and easy to work with would recommend them to anyone needing help with loved one

    Elmer W

    5

    August 1, 2018

    I am a current client of this provider

    They are on time and do what they say they will do. The caregiver does what I ask.

    Ann B

    5

    July 13, 2018

    I am a current client of this provider

    They are so compassionate and they help with whatever I need. They are there to help with anything I need. They go to get my medicine and do errands that I can't do right now.

    Susan H_20

    5

    July 13, 2018

    I am a current client of this provider

    They've been on top of everything and are very personal. They come out periodically just to check that things are going well. I really like the girl they sent out to help us. The light housekeeping has been very helpful and so has the companionship.

    Koven B

    5

    July 3, 2018

    I am a current client of this provider

    I know the owners and I just know what kind of caring people they are. My loved one is in failing health and she struggles every day. All we can do at this point is make her comfortable. I think the caregiver that goes three days a week tries to make her comfortable and see that her needs are met when she is there. She even goes a little above and beyond sometimes and makes meals for the times she will not be there.

    Tanya D

    5

    June 20, 2018

    I am a current client of this provider

    My mom has some mental issues, and this company has helped a lot. They have been a God-send. We really appreciate them. The entertain her and help her read or go outside.

    Nancy H

    5

    June 2, 2018

    I am a current client of this provider

    I like the fact that each person makes note of what is going on with my husband and passes that on to the next caregiver that comes so that there is some continuity to the care. They are willing to do whatever needs doing for my husband or me.

    Anonymous

    4

    May 18, 2018

    I am a past client of this provider

    It didn't seem like it was a high priority of the caregivers to do some specific things for my loved one, like making sure they had food. They were great at taking my loved one to doctor's appointments. There were nights that they had to just find whatever they could to eat. The first one did not work and we had to tell them. The second caregiver was so sweet, we just did not get the meals. They took my loved one to the doctor and the last caregiver was really thorough about telling my family member and me what the doctor said. We loved them. I understand that there's not a lot of time to cook, but my loved one needed meals cooked, but that didn't happen.

    Provider Response

    We'd like to thank this former client for her feedback. It's a great illustration about how we work together with our families to address their specific caregiving concerns. In this particular case, we assigned two different caregivers to this client and both caregivers found the meal preparation to be a challenge because the client would decline when we offered to prepare the meals. We would have continued to come up with changes to the care plan until we found a solution that was suitable but the client opted to move in to an assisted living facility. We encourage all of our families to call us when they feel there needs to be an adjustment to their care plan with us. We will continue to stand behind our caregiver guarantee where we will replace the caregiver until the client is satisfied. We hope to continue our relationship with this client and help her in her assisted living journey with additional services like transportation to doctor's appointments, shopping, or other recreational outings.

    Jada G

    5

    May 18, 2018

    I am a current client of this provider

    I like that they are easy to work with and they are wonderful to my mom. My mom looks forward to the care. I am able to have some to myself when they are here.

    Deborah G

    5

    May 11, 2018

    I am a current client of this provider

    I like the outstanding caregivers. The owner is fabulous. They have helped me with transportation because I can't drive anymore, and they have helped me with giving home care after my surgeries.

    Francis H

    5

    May 2, 2018

    I am a current client of this provider

    They are efficient, and they are nice. It has been an asset to my life.

    Joan M

    5

    April 19, 2018

    I am a current client of this provider

    They're on time, reliable, and helpful. They help bring me my groceries.

    Bill B

    4

    April 10, 2018

    I am a current client of this provider

    They are very nice, very competent, and when I have a question, they answer it. I need the care to help take care of my loved one. Life in the home is different than it was before, but they're fine.

    Anonymous

    5

    April 2, 2018

    I am a current client of this provider

    They are very helpful and meet my expectations. I have a caregiver that comes in three hours a day for four days a week. I was in the hospital for a long time, and they do ordinary things for me to help.

    Robert W

    5

    March 16, 2018

    I am a current client of this provider

    The young lady that comes to see us is as good as you can get. She does stuff I can't do and it motivates my wife.

    Hope C

    5

    March 2, 2018

    I am a current client of this provider

    The owner is so thoughtful and kind. My previous caregiver was amazing. My current caregiver is young, but we get along really well, and she shows up on time. I'm not able to do hardly anything. However, my husband doesn't need to worry about the weekly responsibilities due to the care.

    Morgan H

    5

    January 17, 2018

    I am a current client of this provider

    There's nothing that we're not pleased with. They go above and beyond. I would recommend them to anyone. They're great. We live three hours away from my mother-in-law, and at first, we needed them for both my in-laws. They were such a huge help. They communicated with us and made our lives easier.

    Koven B

    5

    January 4, 2018

    I am a current client of this provider

    They try to use the same person for every visit that we started out with. I like the organization that they have. They've come in and prepared and do some light house-keeping because my aunt can't do very much for her.

    Ed M

    5

    December 2, 2017

    I am a current client of this provider

    The caregivers from Home Helpers have been amazing. They put up with things that no other company would put up with. I depend on Home Helpers for their expertise. They give a clear and honest statement about my parents' care. I sleep better knowing that my parents are well taken care of, and that there's no chance of neglect or theft or anything like that.

    Helen S

    5

    November 10, 2017

    I am a past client of this provider

    Home Helpers does what they say they are going to do and their help is very good. The most helpful aspect of my services was that my caregivers were on time and always there for me.

    Elizabeth B_7

    5

    November 2, 2017

    I am a current client of this provider

    I would tell a friend that Home Helpers is always prompt in returning my call when I have a question, and the owner is very attentive. Home Helpers has made my life easier by helping with my mom because she has Alzheimer's.

    Elmer W

    5

    November 2, 2017

    I am a current client of this provider

    Home Helpers is very good at what they do. Home Helpers makes sure that my loved one doesn't have to worry about bathing by herself.

    Debby J_1

    5

    October 2, 2017

    I am a current client of this provider

    Home Helpers doesn't seem to have a lot of employees, so I didn't have a choice in caregivers. The one that we do have is great. Home Helpers has changed our lives. They do everything for me, so I can care for my husband.

    Joan M_6

    5

    October 2, 2017

    I am a current client of this provider

    Home Helpers is exactly what they are. They are very helpful. I can call Home Helpers anytime I want to.

    Bill B_4

    5

    October 2, 2017

    I am a current client of this provider

    Home Helpers is very conscientious, they really care about their clients, and they do everything they can to make sure their client's needs are taken care of. Home Helpers is there every step my loved one takes, so I don't have to worry about him falling.

    Elwanda W

    5

    September 19, 2017

    I am a current client of this provider

    I would recommend Home Helpers if you need to go with someone, but know that Home Helpers is expensive. My caregiver is fantastic. I would want her wherever I go.

    Tammy R_1

    5

    September 19, 2017

    I am a current client of this provider

    I would refer Home Helpers to other because they've been able to do everything that I've needed them to do. The services provided by Home Helpers have afforded me the peace of mind at work because I know someone is there to take care of my mother.

    James W_6

    5

    September 6, 2017

    I am a current client of this provider

    Home Helpers provides the services I was expecting and they perform well. My caregivers do light housework that I can't do for myself, so they are very helpful in that respect.

    Hope C

    5

    September 6, 2017

    I am a current client of this provider

    Home Helpers is dependable and professional! I have a problem with depression and Home Helpers provides someone to talk to. My caregiver does light housekeeping for me. I am so glad she into my life and became my friend.

    Brian R

    5

    August 1, 2017

    I am a current client of this provider

    Home Helpers is extremely professional and extremely helpful. Home Helpers gives me a break from what I do and gives my dad a change of scenery.

    Jack N

    4

    August 1, 2017

    I am a current client of this provider

    Home Helpers gets here on time and does a thorough job. The caregiver we have is pleasant, and we are satisfied with them. The client only gets a caregiver once a week. It'd have a greater impact if I had them come more often, but the client doesn't need that much help.

    Vickie C

    5

    July 7, 2017

    I am a current client of this provider

    Home Helpers is very efficient with their scheduling, they call back immediately, and they always have someone in attendance to take the call. They also match caregivers to suit my mom and the pricing is fair. Home Helpers has made my life easier by doing things for my own personal business. I live with my mom so I need time away from her.

    Dawn C

    5

    July 7, 2017

    I am a current client of this provider

    We have been very satisfied with Home Helpers at this point in time. I don't live in the same town as my parents, but they seem very satisfied with the caregiver. The office immediately calls me when any problems arise so I feel like we have a good contact point. The caregiver is with my mother two days a week, but while she's there she has been very helpful for my mother.

    Elaine K_1

    5

    July 7, 2017

    I am a current client of this provider

    I would recommend Home Helpers because they are credible and they do what they promise. All the staff that I talk to is helpful. Home Helpers has been a great help to me and my wife.

    Jean R_1

    5

    June 13, 2017

    I am a current client of this provider

    Home Helpers has very satisfactory caregivers, and they have been nice and knowledgeable. My caregivers are able to fix me nice meals. I couldn't do without Home Helpers.

    Judy W_7

    5

    June 2, 2017

    I am a current client of this provider

    Home Helpers is very professional and honest, has really good communication, provides excellent service, and our caregiver is absolutely wonderful. Home Helpers has made my mother's life easier. She now has someone there to help her with activities that she needs help with. It has also helped to relieve me from some anxiety and worry.

    Jeff G_4

    5

    May 25, 2017

    I am a current client of this provider

    Home Helpers has been very good with us. I would just tell others how helpful they have been. I broke my hip and I can hardly do anything. Then, my husband got sick. Home Helpers has helped us with anything that we have needed them for.

    Deborah G_4

    5

    May 3, 2017

    I am a current client of this provider

    Home Helpers are outstanding and are on time, and care about the clients and not the money. Home Helpers made my life easier by allowing me to be more independent.

    Donna W

    5

    May 2, 2017

    I am a current client of this provider

    Home Helpers is very good at what they do. It is really helpful that my caregiver from Home Helpers helps me bathe.

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    Services and Amenities of Home Helpers of Jacksonville in Jacksonville, Alabama

    Agency Type

    • Full Service Agency

    Range of services

    • Companion Care
    • Personal Care Assistants

    Types of care

    • Transportation: Yes
    • Doctor Visit Companionship
    • Light Housekeeping

    About Home Helpers of Jacksonville in Jacksonville, Alabama

    Home Helpers is an in-home care provider serving Jacksonville, AL and the surrounding area. Home Helpers offers non-medical services in the home, such as meal preparation, housekeeping, and transportation. Contact the provider for more details on home care services and rates.

    For more information about this agency, please fill out the contact form on this page and visit the agency's website here: http://homehelpershomecare.com/jacksonvilleal

    Map of Home Helpers of Jacksonville

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