Real nice place. Poor service. Severely understaffed. My fathers info and orders were sent from the hospital the day before he was moved there. No meds were ready for him. Went an entire day without meds. Food was served cold. Sometimes received meds 2-3 hours late. Never received OT . Took up to 2 hours for nurse to answer his nurse call. Staff sometimes very short with him and in a hurry. Doctor orders to elevate his feet when sitting. NEVER followed that order. On only his 4th day his feet were so swollen he couldnt get his stretch slippers on. That was when we moved him to another facility. Never got a reasonable answer to my concerns about his care. After I moved him, no one would answer my calls.
Oak Park Place Janesville
Offers Assisted Living
6 Reviews
Top Nearby Assisted Living
Reviews of Oak Park Place Janesville
Assisted Living Reviews for Oak Park Place Janesville
October 09, 2020
I am a friend or relative of a current/past resident
September 24, 2020
I am a friend or relative of a current/past resident
What they promise on their website is not close to the reality of day to day living there, especially for the cost. Mom's room is cleaned haphazardly, the meals are mediocre, the management is non-responsive, there are no activities, they are constantly short-staffed, the shuttle service either doesn't run or 'someone forgot' your appointment, and more. WORSE during Covid-19 with residents in lockdown for over 6 months. Come on people, get your act together! The place looks great - and has the bones to be a nice residence - but this corporation has really let the ball drop.
September 21, 2020
I visited this facility
Do not place your loved one here. You know it’s bad when you call corporate headquarters TWICE to voice your concerns & they never call you back. Unacceptable.
February 11, 2020
I am a friend or relative of a current/past resident
Memory Care side has strong odor, rooms not cleaned, soiled laundry. Spoke with administration several times concerning issues, and they did not seem to care. If I had to do it over again, this place would have been a big no! Do NOT put your loved one here!
January 10, 2020
Other
My husband and I lead a support group for those with Parkinson's Disease and their care givers. We began holding our monthly meetings at Janesville's Oak Park Place in November 2018. We could not ask for a better place for these meetings. The facilities are new, easy to find with adequate parking and always clean. The staff is friendly and very willing to help in any way needed. Coffee is provided for our group. Our meeting room is large, easy to locate, well ventilated and light with modern a/v equipment.
Some participants in our group are residents there. The staff is attentive to their needs and seem to know them quite well. I have had an opportunity to visit one of our participants in her apartment, which was cheerful. She expressed how pleased she was there.
I know there are frequent community events there that are open to the public as well as the residents.
All around, I feel Oak Park Place is definitely a positive addition to our community.
December 10, 2019
I am a friend or relative of a current/past resident
My mother came to Oak Park Place for so I could go to my grandson's graduation. She had single, very spacious room. The staff did try to get her to interact, but she is stubborn. I know I would bring her back when the need will arise again. Thank You Oak Park Place.
About Oak Park Place Janesville
Oak Park Place Janesville is a senior living provider in Janesville, Wisconsin that offers residents Assisted Living. Contact Oak Park Place Janesville for more details on services and rates.
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