Heartis Village North Shore

Offers Assisted Living and Memory Care

3 Reviews
100 W. River Woods Parkway, Glendale, WI 53212
Call (800) 385-2527
Heartis Village North Shore (800) 385-2527

Reserve an Apartment by May 31st and receive $1,500 off the 2nd month's Rent!

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Assisted Living Reviews for Heartis Village North Shore

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Questions about Heartis Village North Shore

What ongoing training does the staff receive in dementia care?

Our Generations Memory Care staff receives ongoing training specific to engaging and enriching the lives of those with Dementia and Alzheimer's. Training is provided via on-line modules, Teepa Snow training videos and simulations and monthly training boot camps produced by our Integral Senior Living Management Company.

Describe the overall population of assisted living residents at Heartis Village North Shore. What is their average age? What are their favorite things to do?

The minimum age requirement at our Community is 55. We have residents in our 60's and also a few that have hit the 100 year Milestone! Our residents love their spacious beautifully appointed apartments and our peaceful nature setting. While they have their own Home here at Heartis, our residents also love our beautiful Community spaces and daily Vibrant life programming - from our walking club to afternoon Culinary Creations, Gathering to cheer on our favorite Sports Teams to our Happy Hours. Our residents are inspired and engaged at Heartis Village North Shore!

What programs or activities does Heartis Village North Shore offer to enrich residents' well-being?

Our Vibrant Life Program is an innovative approach designed for enhancing and enriching residents' lives across seven core competencies for well-rounded and meaningful experiences. Daily our residents can participate in a variety of activities and programs offered in Assisted Living and in our Generations Memory Care. A sampling of our many activities range from Morning Stretch and Silver Sneakers Walking Club to Brain Games, Helping Hands, Culinary Creations, Creative Club, Game Shows, Happy Hour, Sing Along and Movie Night.

What places are near Heartis Village North Shore or within walking distance for assisted living residents to enjoy?

At our doorstep are the quaint communities of Whitefish Bay and Shorewood that have several shopping conveniences, coffee shops and a variety of restaurants for our residents to enjoy. Additionally, a few of the primary Milwaukee hospitals are within a 10 minute drive. We are also in close proximity to a few University and Continuing Education Programs as well as Senior and Fitness Centers. Our Community is situated in a beautiful natural setting with walking paths and an interior Courtyard with lush landscaping and patios for our residents to enjoy.

What transportation services does Heartis Village North Shore offer to assisted living residents?

Our Community has a Shuttle available to our residents for scheduled appointments and outings within a 10 mile radius. We also utilize our Shuttle for our routine and special resident outings.

What makes the chef or dining program at Heartis Village North Shore exceptional? What kind of menu can assisted living residents expect?

Our Elevate Dining Program creates meaningful connections for our residents through fresh cuisine, comfortable and elegantly appointed dining spaces and warm professional service. With 7am to 7pm all day dining and a fresh menu daily with meals that are cooked to order, our residents look forward to dining in our Community every day and engaging with residents, visiting family and friends with creative and flavorful cuisine.

What safety features or security measures does Heartis Village North Shore offer to assisted living residents?

Our Concierge greets all visitors with a screening at check-in process from 8am to 6pm every day. Outside of those hours, our Community is locked. We have video surveillance cameras for safety throughout the Community and at the outside of our Building. For our residents' safety, they have access to Care and Caregivers 24/7 with 24 hour Nurse Support always available. Additionally, our apartments have many safety and ADA compliant safety features such as Wheel Chair/Walker friendly Sinks/Thermostat position on the Wall. Additional safety measures in the bathroom are safety bars near the toilet with an emergency call pendant and a zero entry large walk in shower with an adjustable shower head and shower bench. Our goal is to provide our residents with the appointments that allow them to have independence with the right level of care in place.

How does Heartis Village North Shore keep residents' families informed about their loved ones?

We have several avenues for keeping our residents' loved ones informed about the happenings in our community as well as important notices and information that needs to be communicated to residents' families and contacts. We have a database of all designated contacts with emails/phone number and addresses. Additionally, we have a Facebook Page, Twitter and a Community App that showcase the wonderful activities and programs our residents enjoy.

What is the care staff-to-resident ratio at Heartis Village North Shore during daytime and nighttime hours?

We continually assess the care level needs of our residents to ensure we have the proper Care Team in place. Currently, our caregiver to staff ratio is 1 Caregiver to 8 residents and in Memory Care, 1 Caregiver to 7 residents. Additionally we have our Assisted Living Resident Care Director and Generations Memory Care Director overseeing the care of all of our residents.

If Heartis Village North Shore accepts dogs or cats, what indoor/outdoor areas can they enjoy?

We are a pet friendly community at Heartis Village North Shore! Our residents are able to have a pet living with them as long as they can do most of the pet care-taking. We have a large landscaped spacious enclosed Courtyard all of our residents can enjoy and use with their pets. Additionally, we have green space and a wooded walking path around our property for those guests that are able to go outside or be escorted outside.

What ongoing senior care training does the staff receive?

Our Management Company, Integral Senior Living (ISL), is a national company that specializes in the management of Senior Living Assisted Living and Memory Care Communities. ISL provides excellent specialized employee orientation programs as well as ongoing department specific training to ensure all of our associates are serving our residents day in and day out with the resources and skills they need to provide unrivaled care and service. Additionally, ISL has a comprehensive on-line training program that all employees must complete with new modules added on an ongoing basis.

How many staffers are on duty in the daytime and overnight?

At Heartis, we staff based on the acuity needs of our residents and not by a resident to care giver ratio. We are continually assessing the Care staffing at our Community to ensure we have an abundance of care support 24/7.

What safety features or security measures does Heartis Village North Shore provide to protect residents who wander?

The doors in our Memory Care Care community are secured 24/7 and we have several video surveillance cameras throughout our Community. Additionally, our bathrooms in Memory Care have motion sensors that can detect fall motions and this alerts our Caregivers phones. All of our Hallways nationwide have lean rails to help with mobility. Our Concierge greets and screens all visitors and our Caregivers in Assisted Living escort those with mild dementia as needed to ensure they are safe. Our Community's doors are locked between the hours of 6pm to 8am.

Who assesses residents' health and cognitive functioning? How often is that assessment repeated?

As part of our Admissions process for new residents, our Resident Care Director does a thorough assessment on the resident and this helps determine the resident's personal Care Plan. Every resident's Care Plan is routinely assessed every 30 days and more often as needed.

What techniques does Heartis Village North Shore use to support memory care residents during mealtimes?

Our Memory Care residents dine in the Dining Room and are served and receive assistance eating by the Memory Care staff. All of their food is cooked fresh to order and they are able to choose from a selection of entrée choices at each meal. Our staff also carefully follows the dietary restrictions and guidelines that are in place for some of our residents.

Describe the neighborhood around Heartis Village North Shore. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?

Heartis North Shore is situated in a serene natural setting set back from the Milwaukee River just 2 blocks West of Port Washington Road. We are located in Glendale and just two blocks away from the quaint villages of Shorewood and Whitefish Bay. Access to Interstate 43 is just 1/2 mile away that conveniently connects our residents to the major other highways and communities of the Milwaukee metropolitan area.

Is Heartis Village North Shore affiliated with a hospital if more care is needed?

While our residents may go to any hospital, we have an urgent care facility just 1/4 mile from our Community. Additionally, our Community has a visiting resident Doctor that visits routinely to take care of our residents as well as Physical and Occupational therapists that work with residents in our fitness center.

Costs for Heartis Village North Shore

Cost of Assisted Living

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Cost of Memory Care

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Services and Amenities of Heartis Village North Shore


  • Rent Plus Care Fees
  • Entry Fee
  • Assisted Living Starting At: $4395/month
  • Memory Care Starting At: $7650/month

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Companion Suites: We Offer Companion Suites
  • Studio Apartments

Dining options

  • In Room Kitchenette
  • In Room Kitchens
  • Dining Room Shared Meals
  • Room Service For Meals


  • Beauty Barber Shop
  • Resident Transportation
  • Coffee Shop
  • Party Space
  • Hiking Trails
  • Tv Room
  • Garden And Patio
  • Resident Parking
  • Spa

Cleaning services

  • Laundry For Linens
  • Housekeeping
  • Laundry For Clothing

Technology and entertainment

  • Cable In Rooms
  • Internet Enabled Rooms
  • Wifi

Health services

  • Hospice Care
  • Medication Management
  • Nurse On Staff: Yes
  • Pharma

Guest services

  • Guest Parking
  • Guests At Mealtime
  • Overnight Guests


  • Resident Capacity: 106
  • Minimum Age: 65
  • Pets: Small Pets Allowed


  • State Licenses: 0017670
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About Heartis Village North Shore

Heartis Village offers apartments for Assisted Living and Memory Care lifestyles. Right outside residents' doors is a world of opportunities made possible by a variety of community amenities.

Our residents remain active - physically, intellectually and spiritually - living a life of purpose, meaning, and fulfillment. We provide our residents with every opportunity to be inspired. Every day.

What Makes Us Special

All-day dining is available in The Grand View Dining Room and Bistro 100. The Silver Spring Theatre and spacious community rooms host Vibrant Life programming. Residents relax at the Sundara Salon and Spa, read in The Glen Library or enjoy any of number other community amenities.

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Heartis Village North Shore

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