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Stonerise Charleston
3819 Chesterfield, Charleston, WV 25304
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About Stonerise Charleston in Charleston, West Virginia
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Medicare
Health
1.0
Overall
1.0
Quality
3.0
Staff
1.0
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Reviews of Stonerise Charleston in Charleston, West Virginia
3.0
(1 review)
Facility
5.0
Staff
3.0
Food
4.0
Value
4.0
Dee
3
|
October 4, 2021
My mother was moved to Stonerise Charleston for rehab. The facility is extremely nice. It's understaffed, but everywhere is understaffed at this point. There's just not enough staff to go around. She was in another skilled facility in Charleston previously, in comparison, this is more like an upscale hotel. She has her own private room, private TV, private bathroom, and it's all updated. It's a very nice facility. My mom had eaten the food and she's very picky. Right now because they're on lockdown, they're keeping them all in their rooms. The insurance is paying for the 20 days. Right now, no visitors are allowed and they're not doing any activities, they only let them eat in the dining room. As far as the communication, it's pretty poor. I have heard that they have a great outcome as far as their therapy and getting people back where they were. That was one of the main reasons why we chose to put her there.
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