Ridgeview Place Assisted Living and Memory Care Enlivant

Offers Assisted Living and Memory Care

7 Reviews

12903 E Mission Avenue

Spokane Valley

99216

Ridgeview Place Assisted Living and Memory Care

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4.3 7

Donna 2022-03-27 Ridgeview Place Assisted Living and Memory Care was very nice and very small. It was a very nice place. The people that we talked to were very pleasant, very informative, and they showed us around. We saw two or three different rooms and different sizes. They have a ton of activities. The tour was great. It was very informative, and they answered all our questions and showed us around. At the time, we were going to look at what they had and tell Betty. The building was very clean and very nice. It's a small community, which is fine, too. I visited this facility

5 5 1

JMClegg 2021-12-26 Our mom was here for 3 months. Caregivers are poorly trained and grossly understaffed. Staff is not trained in basic caregiving. Response times for assistance was 15 minutes or longer, at night could be 39-45 minutes. Some of the caregivers were rude, and made my mom feel like she was bothering them when she pressed her pendant for assistance. Caregivers are not aware of residents basic needs, many times due to short staffing they were preoccupied with other task such as kitchen cleanup,laundry etc that resident care suffered. My mom was not mobil so she relied on the staff to bring meals. Several times meals were missed or she was fed soup multiple times because they ran out of food served in the dining room. Director was horrible and rude, people like that should not be in the caregiving business. If your loved one needs extra help this is NOT the facility for them. I am a friend or relative of a current/past resident

5 1 1

Sharon 2021-08-21 My first impression of Ridgeview Place Assisted Living and Memory Care was that it was extremely clean, and the staff was very polite and friendly. I was surprised that their rooms were quite nice. I love big closets, and there's one room that I looked at that had a huge closet. It was just fantastic, and the view from the window was very nice. The dining area looked quite nice and spacious too. The outside area was very nice. There was an area where they could have barbecues, and there's a nice lawn area for the pets. They have activities like bingo, books that they can read, games, and activities to take them out of the home. The person who gave me the tour was also excellent. I visited this facility

5 5 1

Lisa 2021-08-04 Ridgeview Place Assisted Living and Memory Care was very nice inside and clean. They had activities going on, but my mom didn't fit in the financial part. It was pretty spendy. There's a courtyard in the back, and the people were just really friendly. We toured the activity room, and the residents were all around a table. We didn't get to physically talk to them, but they were talking among each other, and they seemed pretty happy. It was a pretty nice environment. I don't know how old the building is. I think it is a little bit older, but you could tell they remodeled it and I didn't notice any smell. The person who took us on the tour was very nice. She just went out of her way when she realized this was out of my mom's budget. She gave us some other referrals and other people to talk to that would probably fit her more financially. She sent me a long email about information and stuff. She didn't have to do that, but she took the time. I visited this facility

5 5 1

Judy 2021-06-22 My mom moved into Ridgeview Place Assisted Living and Memory Care two days ago. The staff is very attentive and concerns are met fairly rapidly. If the patient needs something or needs assistance, they're pretty quick in response, which is really important. The facility is nice and clean, and I thought well priced. My mom has a pretty large room because she's in a wheelchair, and there's plenty of room for her to wheel around in there. She seems to like the food. She said that her lunch the other day was excellent. They've been up there, and they were talking to her yesterday about different things that she'd want to do. I know that she's expressed things that she wants to do, and the life care coordinator will get her on board with those. The facilities are very well kept up and very clean. You don't see things out of place. It's easy for patients in wheelchairs for accessibility. Those are very important when you have a disabled parent. They were very accommodating at making changes in her apartment so that she could reach things. They moved the microwave. They lowered the bar so she can hang her clothes up. She doesn't have to try to get out of her wheelchair to stand on something to reach her clothes. I thought that was just outstanding. We're very happy. I've seen the room that they have for their activities and stuff. And when we were moving her in on Saturday, I saw that they had quite a few of the residents doing a little ice cream social. That was kind of cute, and I'm sure that they'll have lots of little things that she'll probably be going to. I am a friend or relative of a current/past resident

5 5 1

Stephanie 2021-06-19 I really personally liked Ridgeview Place. It was an excellent price and it was a small facility. I personally would have picked that spot for my mother-in-law, but I'm just the daughter-in-law. For just a walkthrough, I was very impressed. I visited this facility

5 5 1

Shelly 2022-04-04 We chose Ridgeview Place Assisted Living and Memory Care for my parents, because they have the memory care in the same building as the assisted living. I knew I was going to have to use that, and we did. My mom is now in the memory care, while my dad is in the assisted living. Everybody's super nice. They seemed to really care. Staffing is always a hard thing, especially right now, but I've never had anybody that I thought was not a good pick. They're friendly and their heart is in the right place. They're just very respectful. It's a pretty small community. When you walked in, it's lovely and it had a very nice entry. There's some couches and a fireplace. It's comfortable. The rooms are nice. It's a newer building and has been fully remodeled. They try to keep them clean. They do repairs. The dining area is also nice. The pandemic keeps everybody kind of in their rooms, but they've started the activities up again and are doing better. They have a small outdoor area if you want to go out there. They've got bingo and a little stretching time. They're just very little loose with it. They don't make them do anything that they don't want to do. It is just more on keeping them happy. I am a friend or relative of a current/past resident

5 4 1

12903 E Mission Avenue , Spokane Valley, WA 99216

Call (844) 325-8230

Ridgeview Place Assisted Living and Memory Care (844) 325-8230

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Reviews of Ridgeview Place Assisted Living and Memory Care

7 Reviews Write a review

Food

(3 Reviews)

Staff

(6 Reviews)

Facility

(6 Reviews)

Activities

(2 Reviews)

Value

(3 Reviews)

Assisted Living Reviews for Ridgeview Place Assisted Living and Memory Care

March 27, 2022

By Donna

I visited this facility

Ridgeview Place Assisted Living and Memory Care was very nice and very small. It was a very nice place. The people that we talked to were very pleasant, very informative, and they showed us around. We saw two or three different rooms and different sizes. They have a ton of activities. The tour was great. It was very informative, and they answered all our questions and showed us around. At the time, we were going to look at what they had and tell Betty. The building was very clean and very nice. It's a small community, which is fine, too.

December 26, 2021

By JMClegg

I am a friend or relative of a current/past resident

Our mom was here for 3 months. Caregivers are poorly trained and grossly understaffed. Staff is not trained in basic caregiving. Response times for assistance was 15 minutes or longer, at night could be 39-45 minutes. Some of the caregivers were rude, and made my mom feel like she was bothering them when she pressed her pendant for assistance. Caregivers are not aware of residents basic needs, many times due to short staffing they were preoccupied with other task such as kitchen cleanup,laundry etc that resident care suffered. My mom was not mobil so she relied on the staff to bring meals. Several times meals were missed or she was fed soup multiple times because they ran out of food served in the dining room. Director was horrible and rude, people like that should not be in the caregiving business. If your loved one needs extra help this is NOT the facility for them.

August 21, 2021

By Sharon

I visited this facility

My first impression of Ridgeview Place Assisted Living and Memory Care was that it was extremely clean, and the staff was very polite and friendly. I was surprised that their rooms were quite nice. I love big closets, and there's one room that I looked at that had a huge closet. It was just fantastic, and the view from the window was very nice. The dining area looked quite nice and spacious too. The outside area was very nice. There was an area where they could have barbecues, and there's a nice lawn area for the pets. They have activities like bingo, books that they can read, games, and activities to take them out of the home. The person who gave me the tour was also excellent.

August 04, 2021

By Lisa

I visited this facility

Ridgeview Place Assisted Living and Memory Care was very nice inside and clean. They had activities going on, but my mom didn't fit in the financial part. It was pretty spendy. There's a courtyard in the back, and the people were just really friendly. We toured the activity room, and the residents were all around a table. We didn't get to physically talk to them, but they were talking among each other, and they seemed pretty happy. It was a pretty nice environment. I don't know how old the building is. I think it is a little bit older, but you could tell they remodeled it and I didn't notice any smell. The person who took us on the tour was very nice. She just went out of her way when she realized this was out of my mom's budget. She gave us some other referrals and other people to talk to that would probably fit her more financially. She sent me a long email about information and stuff. She didn't have to do that, but she took the time.

June 22, 2021

By Judy

I am a friend or relative of a current/past resident

My mom moved into Ridgeview Place Assisted Living and Memory Care two days ago. The staff is very attentive and concerns are met fairly rapidly. If the patient needs something or needs assistance, they're pretty quick in response, which is really important. The facility is nice and clean, and I thought well priced. My mom has a pretty large room because she's in a wheelchair, and there's plenty of room for her to wheel around in there. She seems to like the food. She said that her lunch the other day was excellent. They've been up there, and they were talking to her yesterday about different things that she'd want to do. I know that she's expressed things that she wants to do, and the life care coordinator will get her on board with those. The facilities are very well kept up and very clean. You don't see things out of place. It's easy for patients in wheelchairs for accessibility. Those are very important when you have a disabled parent. They were very accommodating at making changes in her apartment so that she could reach things. They moved the microwave. They lowered the bar so she can hang her clothes up. She doesn't have to try to get out of her wheelchair to stand on something to reach her clothes. I thought that was just outstanding. We're very happy. I've seen the room that they have for their activities and stuff. And when we were moving her in on Saturday, I saw that they had quite a few of the residents doing a little ice cream social. That was kind of cute, and I'm sure that they'll have lots of little things that she'll probably be going to.

June 19, 2021

By Stephanie

I visited this facility

I really personally liked Ridgeview Place. It was an excellent price and it was a small facility. I personally would have picked that spot for my mother-in-law, but I'm just the daughter-in-law. For just a walkthrough, I was very impressed.

See all Assisted Living reviews (6)

Memory Care Reviews for Ridgeview Place Assisted Living and Memory Care

April 04, 2022

By Shelly

I am a friend or relative of a current/past resident

We chose Ridgeview Place Assisted Living and Memory Care for my parents, because they have the memory care in the same building as the assisted living. I knew I was going to have to use that, and we did. My mom is now in the memory care, while my dad is in the assisted living. Everybody's super nice. They seemed to really care. Staffing is always a hard thing, especially right now, but I've never had anybody that I thought was not a good pick. They're friendly and their heart is in the right place. They're just very respectful. It's a pretty small community. When you walked in, it's lovely and it had a very nice entry. There's some couches and a fireplace. It's comfortable. The rooms are nice. It's a newer building and has been fully remodeled. They try to keep them clean. They do repairs. The dining area is also nice. The pandemic keeps everybody kind of in their rooms, but they've started the activities up again and are doing better. They have a small outdoor area if you want to go out there. They've got bingo and a little stretching time. They're just very little loose with it. They don't make them do anything that they don't want to do. It is just more on keeping them happy.

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Questions about Ridgeview Place Assisted Living and Memory Care

What ongoing training does the staff receive in dementia care?

All memory care staff are certified in a person-centered training called CARES. Staff is re-certified every two years. In addition, they receive monthly education focused on dementia specific topics, including but not limited to dementia related behaviors, the dementia disease process, personal care for residents with dementia, and how to engage a resident with dementia in meaningful activity.

Describe the overall population of assisted living residents at Ridgeview Place Assisted Living and Memory Care. What is their average age? What are their favorite things to do?

The average age of residents in AL is 85. Women tend to outnumber men 3 to 1. Favorite activities include Bingo, cards, crafts and musical entertainment.

What programs or activities does Ridgeview Place Assisted Living and Memory Care offer to enrich residents' well-being?

Our intimate communities allow us to tailor programs to the interests and abilities of our individual residents.

What transportation services does Ridgeview Place Assisted Living and Memory Care offer to assisted living residents?

Scheduled transportation is offered to AL residents.

What makes the chef or dining program at Ridgeview Place Assisted Living and Memory Care exceptional? What kind of menu can assisted living residents expect?

We serve a variety of options at every meal, with table service for breakfast, lunch and dinner, seven days per week. Our menu is chef prepared and dietician supervised.

What safety features or security measures does Ridgeview Place Assisted Living and Memory Care offer to assisted living residents?

Each of our communities has a secured front entrance and visitors must sign in and out each time they enter and exit the community.

How does Ridgeview Place Assisted Living and Memory Care keep residents' families informed about their loved ones?

Each of our communities has a monthly newsletter which is shared with residents and their family members. Our dedicated staff is always available to visit with you about your loved ones.

What is the care staff-to-resident ratio at Ridgeview Place Assisted Living and Memory Care during daytime and nighttime hours?

Our staffing is based upon the individual care needs or our residents as well as the current number of residents. Staffing will vary based upon these ratios.

If Ridgeview Place Assisted Living and Memory Care accepts dogs or cats, what indoor/outdoor areas can they enjoy?

Our communities are pet-friendly with enclosed courtyards for our furry friends.

What ongoing senior care training does the staff receive?

Our staff receives monthly in-service trainings at the community level as well as mandatory monthly online training courses.

How many staffers are on duty in the daytime and overnight?

We staff according to resident need. Each resident is assessed by our nursing team to determine their individual care plan, including how many staff it takes to safely assist a resident with care, prompting and cueing needed from staff, behaviors, medications, assistive devices, etc. We base our staffing on the level of care needed within our building.

What safety features or security measures does Ridgeview Place Assisted Living and Memory Care provide to protect residents who wander?

Our egress doors are alarm activated.

What programs or activities does Ridgeview Place Assisted Living and Memory Care offer to keep residents engaged? How does the staff engage residents' long-term memories?

Our memory care programming follows an approach called My Day. Research shows that stimulating different parts of the brain during certain times of the day is most beneficial for the resident with dementia. We incorporate the concepts of mind, body, and spirit into our programming to ensure that all resident needs are being met. We think it is important to engage the resident as a whole person and utilize creative expressions such as art and music, cognitive stimulation, social gatherings, and spiritual activities. We utilize person-centered care to engage residents in reminiscing, including personalized stations and kits that focus on resident occupation, hobbies, and interests. See our activities calendar to learn more.

Who assesses residents' health and cognitive functioning? How often is that assessment repeated?

Upon move in a resident receives initial assessment by the community nurse with follow up assessments at 30 days and 90 days. Thereafter an assessment is completed every 90 days or if there are any significant changes.

What techniques does Ridgeview Place Assisted Living and Memory Care use to support memory care residents during mealtimes?

Our staff are trained in assisting our memory care residents with prompting and cueing while still encouraging residents to be as independent as possible during mealtime. Meals are served in courses on specialized dinnerware designed purposefully for residents with cognitive impairment. We create modified menus for our memory care neighborhoods to promote a successful dining experience.

How does Ridgeview Place Assisted Living and Memory Care keep residents' families informed about their loved ones' health?

We prioritize communication between staff and family regarding resident’s overall health. We utilize a family call program in which a community leader check in with families about their loved one and any community updates.

Describe the neighborhood around Ridgeview Place Assisted Living and Memory Care. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?

We are located in a great residential neighborhood adjacent to a business district with several amenities.

Is Ridgeview Place Assisted Living and Memory Care affiliated with a hospital if more care is needed?

We are not directly affiliated with a hospital however have 24 hour care staff and a nurse on call when not in the community and are located only blocks from a hospital.