Providence Mother Joseph Care

Kat071752

My stay at Mother Joseph's was very nice. Everyone was exceptionally nice. My roommate was a very sweet lady and we got along very well. I had no issues and no complaints. I am very pleased at the stay and all of the staff.

LReise

I would never allow any other member of my family to be placed in this facility. My mother did not receive even the basic care: meals were not delivered, medication not given in a timely fashion, pills found in bed where they were dropped, mom not changed and laying i soiled bedclothes and bedding, buzzer for assistance received no response, potty not dumped for three days, no PT received even though it was "scheduled", refused to discharge or assist with discharge, no concern about health ... rude when family tried to assist. Toom was dirty. Garbage and old food left in rooms for days. I was told by a nurse, "people come here to die," when I told her we wanted to take my mother home, where we had been caring for her and had the equipment. Refused to help us get the necessary oxygen. We went to a doctor at Group Health to seek assistance. No care for patients. Even the ambulance driver told us about the lack of treatment their relatives had received there.

Schatzi41

At first a great place, then my husband was dumped to the St Peter's RE for "behavioral issues" - according to the hospital doctors due to a sepsis and medication.

Wifey1955

There are many, many positives and I would be happier to have more stars to add more gradations. The facility is simply beautiful, clean and smells good. Having been a CNA and worked in places that smelled like antiseptic, faint urine and despair, a place that smells normal is important. The staff is kind and cooperative, but as I walked in one time, there was a woman literally wailing for help and nobody around. I rounded up someone and she was immediately responsive, but still. No way this woman shouldn't have been heard. When I went in to my husband's room, I noticed the bed was a rumpled mess. Then I noticed brown stains on the bedding which was exactly what you think it was. When I asked him, he said he had a gastrointestinal issue, but that had been two days before, so that ickiness was on the bed that long. This is a failure to notice or to act on it or both -- neither acceptable. Fortunately, I have mad CNA skillz, so despite the cost (several thousand dollars a month), I was the one who transferred him out of the bed, then made it up clean and smooth and fresh. There is literally no excuse for this. My third bone to pick is over the food. When I looked at the tray they brought him, what I saw looked like congealed vomit with a side dollop of poo. I wouldn't have touched it for love or money. They then proceeded while I was there to bring him in a BLT sandwich. Neither of us eats pork at any time for religious reasons and that is in his chart, but he said he had been brought pig numerous times. The lovely young woman who delivered the food apologized and brought him an egg salad with so little egg salad on it, it's likely he tasted nothing but bread. At a time when people need the very best nutrition possible, feeding therm something an inner city school cafeteria would disavow is not acceptable either. Be that as it may, what's good about the placed is very, very good. It's just that what isn't good will require the patient's advocate(s) to be sharp, observant and proactive.

rherbur

This facility is very pleasant to visit. The facility is always very clean. The place seems well managed. The facility is divided into a couple of different sections depending on the particular needs of the client. It is built around a large courtyard which the residents can visit anytime. The staff appears to be professional and caring. They know all the residents by name. When you visit the staff is friendly. They seem to have a great deal of patience, even with the most difficult of the residents. The food (which I have tried) looks appetizing and, according to my mother, is good 95 percent of the time. The facility offers crafts and occasional entertainment. There is exercise equipment in a dedicated room. A variety of exercise routines are offered throughout the week. Residents are encouraged, but not pressured, to participate. Also, physical therapy is available. Resident rooms are modest size but nice, airy, and bright from natural light.

GuiCyber

I have been volunteering at this facility for about eleven years now, and can honestly say it gets better every time I come back. I have also taken a CNA course at a college and went with a group of my class to do hands-on training there. This facility is very nice and treats their residence with the utmost respect. They plan activities for the residents to take part in: movie times, bingo, song times, and many other programs for them. It's not even like they are in a facility at all, but more their own home with opportunities to participate with the community. The staff are extremely attentive and sincerely caring. They know each person by name and really get involved with the whole person including their likes, dislikes, thoughts and feelings. They are always so friendly, and always impress me. The facilities are very clean and well kept. They decorate the halls with photos of the residents having a great time and even some of their artwork. Residents families are allowed to come in during visiting hours and also participate with their family member in different activities as well. This environment is so stimulating with happiness, that I could not even imagine going to another facility. I give Mother Joseph Care Center the highest rating and would reference them to anyone and everyone. Go and tour today!